★ 5

Dr. Malik has done a great job working me through with care on a couple of implants…Jenn, one of the hygenists, did a great job on my recent cleaning and got me started on a new mouthwash …and Susan, on the admin side, does an incredible job extracting every possible dollar from the insurance companies…overall, a great practice!

Source: Google

★ 1

This is an update of a 5-star review I left 3 years ago, shortly after receiving my implants and over dentures. It pains me that I must leave this review, but long term experience provides a different perspective. Now I must tell you to run as far away from this practice as possible.

Since receiving the overdenture and implants, lots has transpired. While Dr. Welebir is still associated with the practice, he has mostly divorced himself opting to spend the bulk of his time at another business in California, teaching implant dentistry to others. It is my understanding that the practice was sold to a large corporate entity

During the past 3 years, one of the implants fell out completely. The upper and lower overdentures broke several times, requiring that they be remade.

In the last year, the uppers split into two unusable pieces, and Welebir made numerous changes (fixes)… but after 6 months, that overdenture started falling out of my mouth from simply talking. When I went to get that addressed, the “solution” was to simply change the relatively new magnets. However, that “solution” has turned out to be meaningless since in just one month, the same issue exists again.

Over the course of the past 2 winters, I have asked for a long term solution. I had to deal with his office manager “Jenny” who is the 3rd person in that position since I started with them. Ideally I wanted to see what insurance might possibly cover with a bit being covered from the end of one year, and the beginning of the next. There was never any follow up the first year.

I must also add that I had complained about her attitude and lack of service only to hear that she complained about me.

With all the issues this past year, I asked again for a long term solution. I have no idea whether or not she consulted with Welebir before giving me any information, but I can say that I received a variety of changing stories , options and costs which was extremely frustrating. I would expect far better support and service after spending over $30,000!

My frustrations with “Jenny” were evident at my last encounter. At that time one of the techs wanted to join the fray and he was of no help whatsoever. I asked him to simply step away, and to shut up as this time they said there was only one solution and that of course was the most expensive one.

If this were the ONLY option, that simply meant that all the previous promises and assurances were simply lies. I was told that maybe I’d be better off going elsewhere.

So I started my search to get answers. I went to a highly regarded Prostedontist who informed me that the original implant were incorrect and required complete removal and replacement. I was also told by both the Prostedontist and another implant specialist that the guidance provided by “Jenny” also lacked credibility.

Upon receiving a formal letter to go away, both of the new consultants felt that the new corporate owners knew that my treatments had been screwed up and that this was a way to “wipe their hands clean” of both me and the overall issues as it was likely there would be ongoing problems.

Indeed, there have been. As I mentioned previously, the uppers again fall out simply from talking. Today, the lowers that were replaced less than 1 year ago, broke into two pieces.

Basically, the 30k paid to Axiom has been a total waste of money. The anguish caused by this as well as having to deal with one of the absolute worst employees I’ve had to deal with in all my years, I have no choice but to encourage anyone reading this to run away from this organization as fast as possible and go elsewhere… go anywhere but here.

Source: Google

★ 5

I had an unfortunate event occur at my regular dentist. I was completely devastated, scared, overwhelmed, frustrated, embarrassed and over the amount of trips and money to fix a mistake that had happened. To which at this point Matt from Axiom implant & oral surgery stepped in, to the rescue! He was so kind and considerate, confident and compassionate, honest and so informative! He took on such a difficult situation and gave me all my options and was willing to go the distance to fix a mistake he had no knowledge of prior. His staff and associates are all very knowledgeable and very family oriented and made my husband and I feel right at home. I have had to have multiple procedures to correct a lot of trauma that happened to just one tooth. My front tooth! Yes I was mortified! From the start I was made an Invisalign that had a tooth in it that I could wear so that I would not be so embarrassed to talk or go out. The flipper is the proper term. From then I new from the sense of urgency by everyone there I would be ok. I had an infection cleared I had a bone graft, I had a metal post surgically implanted as well as several months of healing between each procedure and e rays to insure that this was getting done RIGHT! He was always so positive with the information given and his staff always had the same energy! They are all awesome human beings! Yesterday I had my new tooth installed and I couldn’t be more impressed nor happy about how it all came together! This Man is an Artist! Truly talented at what he does. And the lab got it right! Finally quality and reliability in a Dentistry I’ve never had before. The vibes in the office are so uplifting and dope. And everyone there is so amazing. Thank you to you all. I highly recommend Axiom implant & specialty dentistry. Summerlin Dental.

Source: Google

★ 5

Had a great experience! The staff and doctor answered all my questions and were very welcoming. The doctor took his time to explain things to me and make sure I was comfortable with everything. They made a not so pleasant thing actually pleasant.

Source: Google

★ 5

Great customer service! I’ve had many dental procedures in my life and this one by far has been the least painful and quickest ever.

Source: Google

★ 5

Great customer service, excellent work

Source: Google

★ 5

Had a full mouth restoration and can’t be more satisfied. Dr Welliber was extremely thorough and professional, explaining everything along the way. His staff was extremely friendly and helpful as well. Process took several months to finish from beginning to end but I had extensive work that needed to be done-I’d essentially ground down my teeth to half their size over the years. Price was as promised as well. I would highly recommend!

Source: Google

★ 5

I needed both tooth extractions and complete upper and lower replacements. I visited several implant specialists to get opinions and quotes and wasn’t comfortable in making a decision until I attended a seminar by Dr. Welebir. Unlike everyone else, it was clear that his education, background, experience and attitude was far different and better than everyone else. It seemed that all the other specialists were “one trick ponies” in it for the money as they only had one solution. Dr. Welebir, on the other hand, had many different implant options that could accommodate a range of budgetary concerns. Throughout the entire process, he is willing to explain the process and answer all questions. Most important is the overall effort of superior customer service that is displayed by every person on staff. It’s a top down commitment to excellence and customer satisfaction that sets Axiom and Dr. Welebir apart from everyone else.

Source: Google

★ 1

I was referred to Axiom by Hospitality Dental (owned by Axiom), provided a quote by both for their part in an implant. Hospitality misquoted by over $600, and the work done by Axiom Dr ended up costing me another $600 that he did not disclose, also said he'd try to avoid some costs and ended up not avoiding them. All in all work was more than $1400 more than quoted AFTER work was started. It all started with a cavity and neither quote even addressed the cavity. So I went somewhere else to finish the work and ended up about $600 cheaper than the revised quotes for same work, same materials and more honest work. Beware of hidden costs and misquotes.

Source: Google

★ 1

Upon arriving to my appointment I was told they would be doing my procedure that day. I thought it was odd given the dr didn’t want to see me prior; however I trusted the dr that referred me, as I have seen him for over 15 years. The consult fee was 58.00, then I was told it was going to be an additional 258.00 for more X-rays before the procedure, and another 258.00 after the procedure. A total of 574.00. If I would have known before hand I would have been fine with this, however I didn’t appreciate being told this the day of while sitting in the chair, then being told I was going to have additional appointments. The Dr never even came in the room, and the staff didn’t seem to care one bit about the confusion or concern. My daughter was scheduled for the following week, and clearly I will be canceling. Being born and raised in Las Vegas, and knowing multiple local Doctors, I’m extremely disappointed in the awful communication, and complete disregard towards customer service.

Source: Google

★ 5

The total experience, including professionalism, skill and follow-up were outstanding. I recommend Axiom and especially Dr. Matt with no reservation.

Source: Google

★ 5

Dr. Welebir did a great job on my front teeth.I recommend him highly. He did bone grafting and actually saved my teeth. Ruth Schickman

Source: Google

★ 5

Very Professional, Family oriented. Great working Staff. Very eager to accommodate You. Dr W explain everything so you feel less anxious.

Source: Google

★ 5

I went to 3 different implant specialist before I found Dr. Welebir. I didn’t feel comfortable with the other places I went to but when I walked into AXIOM Dental I knew I was in the right place. The staff was so friendly, compassionate, understanding, and very accommodating. Dr. Welebir made it his priority to make sure I understood everything that would be going on. He spent a good 2 hours with me going over every detail. My surgery was scheduled and I was pleasantly surprised when they anastesologist called me just to make sure I was good and to answer any questions I had. Afterward I was given Dr. Welebirs cell number so if needed absolutely anything I could call him day or night. He’s given me so much confidence again and his staff make me feel like family. I am so blessed to have met all of them and beyond grateful for everything they’ve done. I would recommend them every time!!

Source: Google

★ 5

DR. Welebir is an amazing dentist. He is Nevada's first board certified dentist. He truly cares about his patients and always recommends the best treatment options. I would highly recommend this office if you are in need of dental implants.

Source: Google

★ 5

Dr. Welebir and his staff are excellent. Dr. Welebir takes the time to ensure that the work he does is exceptional. He takes the time to explain procedures in detail, that the work is done correctly, and has a genuine nature about him. I and my wife trusted him and are very happy with our results. I will continue to recommend Axiom Dental and Dr. Welebir to anyone interested or in need of dental implants.

Source: Google

★ 5

Dr. Welebir and his assistant, as well as the front desk associate were all welcoming, knowledgable, and kind. After receiving the best care I've ever experienced, I would go to Dr. Welebir for anything dental-related!

Source: Google

★ 5

I Love this Dentist! They are so gentle & painless... Thank you so much for your Kindness & great work.

Source: Google

★ 5

Dr. Welebir was alsome the doctor\patient relationship was great. Staff was also alsome answered all questions professionally. I would recommend AXION to anyone.

Source: Google

★ 5

Excellent. Doctors all concerned about discussing the best care for my tooth.
Dr Welebir was extraordinary as was Ka his assistant. Would definitely return to this dental office.

Source: Google

★ 5

Having had some other than pleasant experiences with dentists over the last five years, I emphasize my sense of confidence in this dentist and his staff. Very willing to share and explain the process I underwent (implants) which gave me confidence they were experienced and knew what they were doing! Very nice staff from front desk to dental assistants in the treatment ares. I highly recommend this dentist organization for all your dental needs.

Source: Google

★ 5

Source: Google