Nevada Health Centers - Henderson Family Health Center

Henderson, 98 E Lake Mead Pkwy #103, Henderson, NV 89015, United States | โ˜… 3.7 (37 Review)

๐Ÿ“ž +1 800-787-2568

Nevada Health Centers - Henderson Family Health Center

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Medical clinic

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Reviews

Gordon Lecours

โ˜… 5

Like the people here

Source: Google

J REYES

โ˜… 5

Excellent quality care. One to one Care

Source: Google

Victor Dzul

โ˜… 1

I was billed almost $400 just to see the Doctor. Nothing was performed, I called and they said because I ask about several concerns about my health. Next time I will go to WebMD.

Source: Google

Shari Difalco

โ˜… 5

Source: Google

Pusheen Cat

โ˜… 5

NHC is GREAT, they did nothing wrong. Some issues with Anthem insurance, which is totally the fault of ANTHEM. NHC was super nice and covered me, Anthem was no help to us.

Source: Google

Lisa Axlen

โ˜… 4

Source: Google

boxfish

โ˜… 5

My visit was great ๐Ÿ˜Š Receptionists were friendly, office was clean, the doctor was awesome and took her time explaining procedures.

Source: Google

Divinity Sears

โ˜… 5

My kids all see Dr. Jeremy Sturgill and he is by far the best pediatrician Iโ€™ve found in Nevada! He speaks to not just the parents and hears all their concerns/questions, but also takes the time to walk through every step with the kids as well. The nurses are also fantastic and extremely patient. The office is very clean and very timely for visits. Easy to get in and schedule visits. I highly recommend this office.

Source: Google

Unique Hub

โ˜… 1

I had the worst healthcare experience of my life with some employees today. My mom has been using this facility for over 10 years. I am always her contact person on her profile due to her limited English, her understanding, and her comfort level. She relies solely on me for literally everything. I manage her health from another state. She ran out of her refil and her pharmacy encouraged me to notify her provider (this horrible facility) in order to expedite the process. I called and talked to an agent named Wei B and gave him my mom's details. He told me im not on her profile and he cannot give me any info. Excuse me, I wasnt asking for any info, I am the one giving info here. I didnt want any info in return, all he needed to do was send a message to the prescriber that patient needs refil of all meds per her child. I told him I have always been authorize by her and the authorization likely went away when they changed their system last year, and they forgot to request a new one from my mom during her annual visit few months ago. I told him to check her last visit note that I was the one that interpreted for her over the phone. This guy refused completely citing HIPAA when he is not giving away any info to me. I even reminded him that their billing department called me few months ago to take the payment of her annual visit (we pay full price, no s/s). This guy kept trying to explain HIPPA to me when i wasnt demanding any info, i was only leaving a message and i am always the only one that calls to schedule her appointments,
ensure she does her lab and even more. I was disappointed at his lack of care and knowledge. I called their grievance line to complain and told them that they need to prioritize patients health and well being. Leslie R refused to take my grievance stating that because im not on patient profile. Again, I wasnt demanding any info about my mom, I was giving info. HIPPA law okayed to share bare minimum info with family and friends upon patient request OR if its in the patient's best interest. Patient has consistently requested me, in writing, to help oversee her care year after year without any concern or revocation AND it's in the patient's best interest to send her refil to her pharmacy as requested to prevent unwated events. Since they refused to honor my request, and take my grievance, I brought my grievance here to Google. This facility only care about money, they don't care about any patient, and they lack understanding of HIPPA.

Source: Google

Ben Beem

โ˜… 5

๐Ÿ˜Ž

Source: Google

Danita Castillo

โ˜… 4

Source: Google

Topher N

โ˜… 5

The staff and Vanessa Artienda are truly the best at this practice. Thank you so much for helping me manage my health on all levels, and providing quick access to that!

Source: Google

Meagan Ayres

โ˜… 5

These guys have been nothing but amazing to me and my family, no matter which provider we've seen. Love them all! Thank you!

Source: Google

Jad Yassin

โ˜… 1

My dad went here for his physical. Heโ€™s a dialysis patient with heart and blood pressure problems. His appointment with PA Bernadette Yalung lasted less than 15min. He was never asked to do any test not even a blood work. One month later he called and asked for refills on his meds. 2 weeks later, still no refills sent to his pharmacy. Heโ€™s out of his meds as of today. I called today to ask for refills and complain. A rude woman answered and didnโ€™t wanna listen or stop talking. I had to raise my voice and ask her to stop talking, she ended up hanging up on me. I called and complained again to a supervisor. Just to receive a phone call later from a nice lady telling me what PA Yalung said. Sheโ€™s literally not filling any of my dadโ€™s meds. She wants him to see a specialist for each and every medication heโ€™s been on. Most of them are regular maintenance meds like ferrous sulfate or gout medications! Iโ€™m guessing she has zero experience and is too scared to prescribe any medication. She better work as a nurse.

Source: Google

Sky Taylor

โ˜… 1

I called several times to get my blood results. I was told I would get a call back each time. I never got a call back. You can not speak to anyone directly and are forced to go through their call center. The office staff will not allow the call center reps to transfer the call to speak to any one directly. I was told through the call center rep that the office staff told her to tell me if I wanted my blood results I would need to go pick it up and if I wanted the results explained to me I would have to make a appointment to go over the results. First you want me to take off work to pick up results that I have no idea what she ordered the blood test for, and on top of that they want me to explain the results to myself or pay for another visit for it to be explained to me. What is the purpose of having a front desk staff that doesn't pick up the phone. Save yourself the stress and don't go here. 0 stars.

Source: Google

Ethan Kohn

โ˜… 1

Rude receptionist.

Source: Google

Ropati Liua

โ˜… 5

The staff and Doctors treat you like family. As we say in Hawaii โ€œwith Alohaโ€. Thank you Dr. Vanessa Artienda.

Source: Google

Michael

โ˜… 1

Mistake after mistake, after mistake.
And the referral department displays pure incompetence.
Nevada Health Centers has screwed me over several times now. Worst medical support staff that I have ever seen.
And it is sad because the PA is pretty good.

Source: Google

Nita Whiteaker

โ˜… 1

Went to have a new provider after my doctor for 8 yrs quit taking my health insurance! After checking in with the nurse and going over medical history and medication.she advised me dr. Vanessa with not fill any of these prescriptions ! So I felt like why would I let you waste my time after waiting two months for this appointment! You wasted my time why would I waste your time and I got up a walked right out . I quest Iโ€™m going to be looking for a new doctor that Accepts my insurance and somebody that will help me with my medical needs ! Will not go back to FAMILY Medical

Source: Google

Gavin Butler

โ˜… 5

Vanessa Artienda is my most trusted doctor on my healthcare team. Shes a good listener and always has great suggestions. I would highly recommend her for your primary care physician.

Source: Google

Cowboy Bootcamp

โ˜… 3

Doctor and staff are nice but they are still restricting one parent at a time in the room due to โ€œcovidโ€. Such BS. When you have a baby both parents want to go into the room to hear what the doctor has to say. No other pediatrician is doing this dumb rule. Get rid of it before you lose clients.

Source: Google

paul laramie

โ˜… 1

Donโ€™t go here they will waste your time. I struggled to get here cause my mobility isnโ€™t great after getting shot . They said they would help me and when I got here they didnโ€™t.

Source: Google

Natalie Cody

โ˜… 5

Source: Google

John Ruiz

โ˜… 2

Listed as testing all patients but only offering tests to symptomatic patients

Source: Google

Mariela

โ˜… 5

Dr.Kami Larsen is so AMAZING!! we relocated from California to Henderson,NV and Dr. Has been my baby's Pediatrician since he was 2months old she is a blessing very kind lovely and cares best believe care about her Tiny&Big patient's!! may god always blesses her heart(: would highly recommend Dr.Kami Larsen as your child Pediatric(:

Source: Google

Two Thumbs

โ˜… 4

Easy parking and access.

Source: Google

Michael Flynn

โ˜… 1

Source: Google

Anjali Jaiswal

โ˜… 3

Always they make wait more than1 hour which is too bad..

Source: Google

Marlene Rodriguez Jimenez

โ˜… 5

Source: Google

Dish 4U Las Vegas

โ˜… 5

All the staff are very nice and efficient

Source: Google

Melissa Craig

โ˜… 5

Dr Larsen is a Great Pediatrician. I took My own three children to her years ago. I was so thankful to her. She diagnosed my daughter with a seizure disorder. A couple of years later. Dr. Larsen moved to UNLV to see patients and work out of that facility. So she closed her practice and continue further training. We lived close to her so I would still see her and her family at the grocery store once in a while. We moved and lost toach. Fast forward about 15 years. My daughter who had the seizures became pregnant and needed a pediatrician. I ran into her husband one day and told him we missed her and wished she was in practice again. Just so happens she has a practice again. Oh My.. Here We are again with the Best Dr Ever.๐Ÿ˜Š

Source: Google

Wendy Vale

โ˜… 4

Source: Google

maddi helton

โ˜… 5

Best Doctor would be Dr. Kami Larsen!!!

Source: Google

Maria Godinez

โ˜… 4

Source: Google

Nora Dominguez

โ˜… 5

Out of all the facilities I'd say this medical staff is pretty prompt. They're awesome!

Source: Google

Mayra Arellano

โ˜… 5

Best Medical Assistants ever :D , and the providers are pretty cool tambien.

Source: Google

Bernadette YalungAlmodiel

โ˜… 4

The Peoples' Center.

Source: Google