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Medical clinicDescription
WHASN Sunset Valley provides a range of quality obstetric and gynecological services in Las Vegas, Nevada. The team is made up of Dr. Staci McHale, Celeste Tunnell PA-C, and Tara Harris APRN. The provider team values each woman as an individual and tailors the treatments accordingly to help patients on the road to better health.
WHASN Sunset Valley was founded in October 2012 by Dr. Staci McHale. Dr. McHale’s vision encompassed a practice that prioritized individualized, compassionate women’s healthcare. To this day, the team works hard to fulfill that vision.
Patients of all ages are welcome at WHASN Sunset Valley, including adolescents, those in mid-life and seniors.
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Reviews
Renee Stark
★ 5
Source: Google
Jurgita Siebel
★ 5
Tarra Harris was Informative, caring and understanding. Very friendly staff as well.
Source: Google
N Grajeda
★ 5
Dr. McHale is very personable, easy to talk to and just overall a great doctor to have. Everyone at the office is always so polite and professional.
Source: Google
Tanya Deherrera
★ 5
Tara always takes time to answer any and all my questions.
Source: Google
N
★ 5
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shea clements
★ 5
Source: Google
Linda Senephansiri
★ 5
Celeste Tunnell is great she has a kind and gentle way of working, and I didn’t feel rushed at all. I’m hoping to continue seeing her for all my annual visits.
Source: Google
Marissa Morgan
★ 4
Wonderful experience.
Source: Google
Sandra D
★ 5
Celeste is such a sweet and patient lady! You can ask her any question and get an answer in layman’s terms. She will answer anything and is making sure you understand her. I really like and she is the reason I like that office.
Source: Google
Joe Solko
★ 5
She has been the most caring, helpful, and interested doctor we have seen in Vegas.
Source: Google
Tammy Spencer
★ 5
Tara is absolutely the best and very caring...highly recommend
Source: Google
Larren Buckley
★ 4
Source: Google
Vianet Lopez
★ 5
Source: Google
Nancy Flores
★ 5
My experience with WHASN has been very positive. The medical staff have always been attentive and caring. Celeste Tunnell my obgyn nurse practitioner is such a sweet and caring person. She listens to my concerns and provides recommendations to help me feel better. Thank you medical team for all you do.
Source: Google
R. Suzanne
★ 5
I’m so thankful to have Ms. Harris’ Knowledge and understanding helping me with my menopause journey…. It’s reassuring having someone walk with you. It’s not cookie cutter for every woman however, every woman will be here one day. Knowledge and experience is very much appreciated.
Thanks again for all your patience
Love you, lady🫶🏼
Source: Google
Rosie Veselka
★ 5
Celeste Tunnell was friendly and professional. She thoroughly explained what I would experience with new medicine and went over and above to make sure I understood fully. She took her time and was very patient. I appreciated her treating me with such care and concern. Truly appreciate her work ethic.
Source: Google
Mimi
★ 5
The Staff at this location are all great. The office and exam rooms are very clean. Dr McHale and Tara Harris have been a great team to have in my corner while I was going through a lot of medical issues. They made me feel heard and made me feel welcomed every single time. I feel better now than I have in 5 years, mostly thanks to them and their expertise.
Source: Google
Nallely De Santiago
★ 5
I came in initially worried about getting a Pap smear and pelvic exam done. I’ve heard painful things about these exams and was terrified and I communicated this to Tara. She explained everything clearly to me and taught me how to position myself so that I was comfortable throughout the process. She eased my worries and I felt no pain or discomfort. I am beyond happy with her service and am so happy to have her as a provider. I hope I get to have her as my provider for a very long time. 10/10
Source: Google
Yvonne Zilkan
★ 5
Dr. Harris is compassionate and kind. She is genuine and listens intently. She makes you feel very comfortable talking about any situation of concern.
Source: Google
Carla Ratliff
★ 5
Celeste is as kind as Dr. McHale. She takes time to listen and make recommendations.
Source: Google
Marla Peiser
★ 5
Celeste Tunnel is wonderful
Source: Google
Pat Rabito
★ 5
Tara explained what she was doing step by step. She thoroughly went over my medical history and did not rush me. She patiently answered any questions I had.
Source: Google
tess dingson
★ 5
I love Tara, very caring, gentle, and I can feel she cares genuinely.
Very hard to find from a healthcare provider nowadays.
Source: Google
Tanya Wallace
★ 5
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Gloria Orellana
★ 5
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Lisa G
★ 5
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Mayra Johnson
★ 5
Tara is amazing provider takes her time and addresses everything with so much passion!
Source: Google
Crystal Throckmorton
★ 5
Tara Harris has given me the best care i have received in the longest time! You can genuinely see that she cares about her patients!
Source: Google
Kathie Popp
★ 5
Excellent facility, from intake to thorough visit with NP Tara Harris, and bloodwork. Couldn’t be more pleased.
Source: Google
Jennifer Wilkie
★ 5
Celeste Tunnell is always professional & kind
Source: Google
KeriandRob Carter
★ 5
Tara is so patient and thoughtful. She really listens and takes her time with patients.
Source: Google
Brooke Schoonmaker
★ 5
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Lisha Stephens
★ 5
I've been a patient of Dr. Tunnell for years and she has the best bedside manners. She shows concerns about all of your health not just Ob-gyn related. I recommend her 100%.
Source: Google
Brittney Craig
★ 5
Source: Google
Jocelyn Ronquillo
★ 5
Clean, professional, knowledgeable
Source: Google
Terrie Wightman
★ 5
I have been a patient for 3 years and Celeste is patient and listens.
Source: Google
Tera Kozel
★ 5
Definitely 5 star, amazing office staff and Tara is super dope. Ty for listening to me and taking care of me and my needs
Source: Google
Jackie L
★ 5
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Vi Kaneva
★ 5
Celeste is extremely professional! Caring, personal, and very knowledgable!
Outstanding care!
Source: Google
Ruby DeFries
★ 5
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Yessica Delatorre
★ 5
My visit went well the office was clean everyone was very friendly and welcoming.
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Jessica Rupp [Vegas Verdes ES]
★ 5
Source: Google
Sarah Morrill
★ 5
Celeste is kind and thorough. Explained everything so I could understand how to treat and prevent next time
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Melody T
★ 5
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Mei Hui Ho
★ 5
Source: Google
Jennifer Sauberan
★ 5
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Kristin Hayden
★ 5
Source: Google
Dana Briggs
★ 5
She has an excellent bedside manner, and is very knowledgeable. She makes you feel comfortable and she exhibits true concern and a very caring attitude. She is wonderful!!
Source: Google
Melissa Wills-LaMew
★ 5
Tara has provided me such calm and peace of mind… so often, medical providers push your issues aside and make you feel silly for asking questions… I have never felt that with her. I am so thankful for her guidance and professionalism and care.
Source: Google
Laneice Joseph
★ 5
The entire staff is so welcoming and polite ! DR. McHale makes you feel seen and heard ! She takes her time to hear you out ! This has been the greatest experience I've had thus far
Source: Google
Mike Wazowski
★ 5
I would highly recommend my gynecologist, who has been taking care of my pregnancy in an exceptional way. From the very beginning, she has inspired a great sense of trust, which is so important during this stage, and she has always treated me with outstanding care, respect, and professionalism.
She takes the time to explain everything clearly, answer all my questions, and make me feel calm and reassured at every appointment. Thanks to her, I am experiencing my pregnancy with a lot of confidence and happiness.
I truly recommend her so much. I feel very lucky and happy that she is the one guiding me through this important journey until the very end.
Source: Google
Nena
★ 5
Source: Google
Emily Polich
★ 5
Dr. McHale and Celeste Tunnell are the best!
Source: Google
Juniecel Raqueno
★ 5
The place was very nice and clean. The staffs were very helpful and kind. Dr. McHale is very knowledgeable and detailed when she explain stuff that you need to know. She is nice as well.
Source: Google
Donna Hawkins
★ 5
Tara Harris was so nice, kind and friendly. She took the time to explain everything and answered all of my questions and concerns.
Source: Google
Jennifer Wilkie
★ 5
Very clean & professional atmosphere! Celeste Tummell is very attentive & genuinely a fabulous practitioner
Source: Google
Hershey Zaguirre
★ 5
I love how the nurses take care of me and answer all my questions.
Source: Google
Ashley Palencia
★ 5
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Brenda Noffsinger
★ 5
Celeste and all the staff at Women's Health are excellent. They listen to you and answer your questions. I HIGHLY recommend this practice.
Source: Google
Shandalene Schlader
★ 5
I’ve had a great experience at this location. Dr. McHale is cautious and takes the time to get to know her patients. I’m excited to continue my journey with her.
Source: Google
Yesenia Saldivar
★ 5
baby #3 and i for sure had to go with Dr McHale and her PA Celeste again. Thank you to Mayra for all that you do as well! and I love our lab tech@ im happy shes still there <3
Source: Google
Halimah Wooten
★ 5
Source: Google
Sarah Lani
★ 5
The team here at WHASN Sunset Valley is AMAZING!! Everyone is friendly, personable and has a genuine passion for what they do!
Source: Google
Antoinette Karpacs
★ 5
Dr. Harris was very pleasant; she took the time to build rapport & thanked me for trusting her as my provider. Across the board — she was excellent!
Source: Google
Melissa
★ 5
Source: Google
Carlee Scardina
★ 5
Tara is great she listened to all my concerns and was awesome in addressing everything! She never made me feel rushed or invalid.
Source: Google
Kushica Flowers
★ 5
Dr.Staci Mchale is an amazing, empathic, knowledgeable, and more. New Beginnings is considered one of the top facilities in Las Vegas. The wait time might be a tad long, that's because she spends time to address your concerns, questions, confusions, and she is making sure to focus on you.
Source: Google
Stephanie Clarke
★ 5
Celeste is the best!!! She is so patient and informative! Highly recommend her and the entire team at WHASN Sunset Valley (formerly known as 'New Beginnings') A+++++ OBGYN Services!
Source: Google
Angela Carpentier
★ 5
I couldn’t be more grateful for this office! For Tara Harris and Dr. Staci McHale
I came to them after I had an emergency appendicitis removal and they found a 12cm ovarian cyst that’s been the ROOT cause of all my pain. I was horribly released from the hospital in pain and was told “goodluck, find an OBGYN” .
My mother came across this office online and I called immediately. I was initially told I could get in as a new patient but the surgeon OBGYN (Dr. Staci McHale) wouldn’t be available until April. I was CRUSHED and in fear. but I took the appointment anyways.
Tara Harris IMMEDIATELY validated my immense pain, took it upon herself to text/call Dr. Staci while I was there and explained the urgency. Due to both their extreme compassion, they scheduled me for an emergency surgery the very next day!
Thanks to them, I finally had answers and results. I’m finally healing and feeling like myself again after months of misdiagnosing. I will forever be grateful for them giving my life back to me.
Source: Google
Gayane Melikyan
★ 5
Source: Google
Suleen
★ 1
When they made the switch to WHASN I already knew it would go downhill based on my previous experience. I loved new beginnings before the change.
I schedule my yearly a year in advance at the end of each appointment. They called me nonstop before my appointment a year ago saying they need to cancel because they already scheduled someone else. Then, day of they call me asking where I am because I had an appointment which was really frustrating because I was available not them.
Fast forward to 2026, I call to make a new appointment and was denied because my insurance wasn’t accepted there. I asked to just pay out of pocket and they told me it’s considered fraud and they would not take me. I’ve never heard that before and am extremely disappointed.
Source: Google
zoili10
★ 4
Source: Google
Krystal Ward
★ 5
Source: Google
April Hollender
★ 5
Source: Google
Christina Collins
★ 5
Celeste is fabulous. She has a great beside manner and makes you feel very comfortable.
Source: Google
Ann Marie Dawson
★ 5
I've been seeing Dr. McHale over twelve years now. It started as a second opinion after receiving bad news from a different doctor. I'm forever grateful I found her. If it wasn't for her I wouldn't have son. She takes the time to listen to your needs and doesn't rush appointments. Her PA Celeste is just as amazing.
Source: Google
Monet Harris
★ 5
I waited 3 months to get an appointment and I honestly can say it was worth the wait. I went for a consultation about my fibroids and advice because I’m trying to conceive and I felt relieved because the advice I received at my last obgyn made me feel hopeless so I’m glad I switched offices and I can’t wait to continue with the recommendations and appointments with Dr.Mchale
Source: Google
Kelly Arellanes
★ 5
I really appreciate the level of care I got with Tara and the whole office . I had a tight window to get this appointment done and everyone took my request sincerely and made me feel like a priority. Tara's conduct and manor were also superb and made me feel hopeful about my issues.
Source: Google
Roxanne Campanella
★ 5
This was my first time meeting Tara, I had a great experience, I mean as great an experience can be for what she does 😂 all kidding aside. She was warm and friendly, knowledgeable and on time. She's young which I like because as long as she stays with the practice she will be around for a long time. Which I love. I hate finding a doctor that I like and then you lose them. I highly recommend her to anyone looking for things like paps, and exams. She's lovely, really lovely.
Source: Google
Somridee Mazner
★ 5
Every time we have visit WHASN everyone has been fantastic and professional. Dr McHale and Dr. Tunnel have always been an integral part of my personal heath and now the assisted health of my baby. They were wonderful every step of the way.
Source: Google
Ashley Hedlund
★ 5
Source: Google
Richard Kim
★ 5
Clinician was very approachable, empathetic, and helpful for my 14 year old daughter.
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Vanna Roa
★ 5
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Evelyn FitzGerald
★ 5
Dr. McHale is a compassionate and tender MD! She took the time to explain my options of treatment and has a GREAT bedside manner!
Source: Google
Cheryl Dunlap
★ 5
Celeste was very nice and professional. Answered all my questions and she was thorough. Great visit.
Source: Google
Kellee Farmer
★ 5
Celeste is always professional, kind, and caring.
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K Blackwell
★ 5
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Angelica Eagle
★ 5
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Marsha Padgett
★ 5
So very nice and professional puts you at ease!
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Trisha Taylor
★ 5
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Jeanette L
★ 4
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Valery Chavez
★ 5
I came to WHASN after a frustrating experience elsewhere for perimenopause concerns, where I felt treated like just another patient and was prescribed hormonal pills without much discussion. After researching potential side effects, I knew I wanted a more thoughtful approach.
From my very first visit, Dr Tara [even though her title is Nurse Practitioner, I call her Dr] made a difference. She truly listened. I never felt rushed or dismissed.
Rather than immediately attributing everything to perimenopause; she ordered bloodwork and noticed I was extremely low in iron and anemic, something that had not been emphasized before not even my primary doctor had addressed this issue. We focused on treating that first, including a GI referral for a colonoscopy/endoscopy and iron infusion. Over time many symptoms I assumed were perimenopause improved.
Dr Tara truly 'peeled the onion' to understand what was really going on, instead of offering a one-size-fits-all solution. She saw me first as a human being, then through the eyes of a woman and finally with the clinical judgement of a medical professional. That kind of care has no price, no tangible value.
My husband and I are incredibly grateful. I highly recommend Dr Tara and WHASN to anyone looking for thoughtful, attentive and genuinely care.
Source: Google
Karen Henderson
★ 5
Careful kind knowledgeable and caring
Source: Google
Bonnie Mitchell
★ 5
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Romina Macias
★ 5
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Taryn Luciani-wittenwiler
★ 5
Seen quickly and offered me various solutions to an our I was having.
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Susan Perks
★ 5
Friendly accommodating staff. Clean office. Been coming here for over 10 years. I love Dr. McHale and Celeste. I feel like I am really being cared for when I go to my visits. I have had some medical issues and Staci made me feel very comfortable with the procedure and process.
Source: Google
Sudeshna Gupta
★ 5
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Anita Lee
★ 5
Prompt service, courteous, and professional.
Source: Google
Kelley Antflick
★ 5
Always met with a smiling face when I enter the office. The staff is efficient & fast at taking care of me. Love love love Celeste Tunnel. She takes her time and makes sure you feel comfortable. She also is thorough with answering any questions
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Linda Burmeister
★ 5
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Amanda Lopez
★ 4
They were efficient, cleanly, informative and just really provided a great overall experience.
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Erin Andrew
★ 5
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Andolyn Patten
★ 5
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Mary Ferris
★ 5
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Elizabeth Speach
★ 5
I have been seeing Celeste Tunnel for years, and she is the only provider that hasn't changed 100 times. She is so compassionate, kind and extremely experienced
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Christina Frazier
★ 5
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Cammi Gillett
★ 5
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Tammy Delgado
★ 5
Clean office, very professional staff!!
Dr. Celeste listened to all my concerns and addressed the possible causes for them. I am so happy to have found WHASN. Thank you for your professionalism. 🤗
Source: Google
Gabriella Lawson
★ 5
Source: Google
Jillian Munro
★ 5
I love seeing Dr. McHale at this Obgyn at this OB/GYN. She has a few nurse practitioners that work for her and this one was very kind.
Source: Google
Lisa Ibanez
★ 5
Tara is amazing. Easy to talk to and never judges anyone. Care about your health. I love seeing Tara
Source: Google
Sunny Esquivel
★ 5
The doctor, nurse and front desk staff are all very pleasant I really like this place.
Source: Google
Devan Harris
★ 5
Today was my first time having an appointment with Tara. She was so kind, listened to my concerns, and made sure I felt as comfortable as possible. So glad she is a part of the team here!
Source: Google
Christine Nightingale
★ 5
Dr. Celeste listens with an open mind. I appreciate how she’s helping me manage my hormones. She has my best interest at heart. It’s comforting talking to someone who knows about menopause. The whole staff at the office are nice and professional. Thank you!
Source: Google
Virginia Watson
★ 5
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katrina davidson
★ 5
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mary eubanks
★ 5
Great staff .. attentive, friendly and professional
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Lariza Rebuli
★ 5
Very good Doctor
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Alicia Blando
★ 5
Very respectful. Explains options for treatment. Answers all questions. So glad to have been referred to her.
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Barbara Darden
★ 5
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Anita Cheng
★ 4
wait time is shorterr and the doctor is nice
Source: Google
Emily Montague
★ 4
It took an 1 hour 45 minutes until I got to see the Dr. Other than that, I love Dr. McHale she is one of the best Dr's i have ever been too
Source: Google
Lin Byers
★ 4
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Isabel Saenz
★ 5
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Keli Callahan
★ 5
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Khue Nguyen
★ 5
PA Celeste was efficient, quick and knowledgeable. She addressed all my questions and concerns. She did all her assessments and tests quickly without much discomforts
Source: Google
Kate Pierce
★ 5
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Fallenangel_531
★ 5
The wait times were a little long however this is understandable due to the amount of clients to the amount of staff. The ladies who handled me during my appointment were absolutely wonderful. Celeste to be exact, a very kind and friendly individual who made my experience calming and welcoming.
Source: Google
Connie Bejar
★ 5
Been coming to the Women's Health Associates of Southern Nevada since 2019. Although it's far from where I live, I would not change my OBGYN. Started seeing Staci at the beginning and then Celeste afterwards. I love how fast and efficient they are with my health care options. They both are very open to anwsering any questions you have and also give you options depending on your needs.
Source: Google
Amy Holmes
★ 5
Luanna Durden, APRN, has been a fantastic addition to the practice!
Long wait for other providers (especially Dr. Mchale), but it's worth it to speak with a competent doctor. She doesn't rush you and answers all questions.
Source: Google
Christina Marrero
★ 5
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Fredric & Jill Zwerg
★ 5
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Belle Tink
★ 5
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Yohaly Espinoza
★ 5
Tara Harris was exceptional! She made me feel comfortable throughout my entire visit and was reassuring! The front desk staff was also a huge help.
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Kristina Rubalcava
★ 5
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carolyn cruvant
★ 5
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Kendra Holt
★ 5
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Jason Hill
★ 5
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enquahone Nibret
★ 5
Dr Michal she is an amazing doctor even she treats like a close family and also all staffs are respectful .
Source: Google
MJS DR
★ 5
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Dominique Lodding
★ 5
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Cristina Barba
★ 5
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Zephur Wind
★ 5
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W Johnson
★ 5
Dr McHale was fantastic! She answered every question and not once did I feel rushed. She didn't sugarcoat anything and It was such a breath of fresh air.
Source: Google
EA Shep
★ 5
WHASN is a very professional organization. My appointments have been on time and the staff is courteous and friendly. Celeste Tunnell has taken the extra time to explain my options as some medications may need to be changed as I get older. Her knowledge and guidance is much appreciated. I am thankful for the referral to WHASN.
Source: Google
Ana Kane
★ 2
I like the doctor and the staff, they are very helpful and knowledgeable but the wait time is ridiculous. It doesn't matter when you appointment is or what it is for, you will be waiting for at least 2 hours until you can see a doctor. I have been coming to this office for a few of years and every appointment I have waited at least an hour after going to the exam room, before being seen by the doctor. That's if the doctor doesn't cancel you appointment after you have waited for a while, due to an emergency. My recommendation, if you are coming to this office and work for living just take the whole day off.
Source: Google
Rubie Lapena
★ 5
Love WHASN. They make me feel comfortable and answered all my questions. Very clean clinic.
Source: Google
Rosie White
★ 5
I have always had a great experience here. Both pregnancies I went to Dr McHale. I gave birth to my baby boy this year, and the experience was better than I could have asked, I highly recommend Dr McHale!
Source: Google
Kristi Singer
★ 5
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Veronica Zamora
★ 5
Best decision to change doctors so far.
Source: Google
Marielle Tedlos
★ 5
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Harmony Dunnel
★ 5
Very welcoming, non judgmental, very upbeat. Can’t wait for my next visit
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shina kim
★ 5
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Chantel Callado
★ 5
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Kerra Braner
★ 5
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Kortney Byee
★ 5
I can't rave enough about New Beginnings OBGYN. My doctor was Doctor Sighn (delivery done by Mchale). I had my son August of 2019 and plan on returning to Vegas to have my second with them.
The office is great and clean!
Source: Google
Danielle Der
★ 5
I want to thank Shannon and her team. for their incredible support from the very first day I found out I was pregnant until the birth of my baby on July 12th.
The person who truly made all the difference for me was Shannon – the office manager. She is the heart of this place and the reason I stayed. In the beginning, I went through a difficult moment and almost wanted to leave, but thanks to Shannon my entire experience completely turned around.
She always welcomed me with a huge smile, listened with genuine care, and made sure I felt personally supported by the whole team. Because of her, everything went smoothly, and my first birth experience became something positive and memorable.
Shannon is absolutely the kind of person that wherever she works, I will follow. She makes the whole staff shine and gives patients the confidence and comfort they need.
Thank you so much for an amazing journey and for making my first birth such a wonderful experience!
Source: Google
Kaaleya Stang
★ 5
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Valorie Von Tobel
★ 5
Love the staff and Dr. Hale and Celeste are the best care individuals I’ve had for OBGYN ever.
Source: Google
Serena Y
★ 5
Dr. McHale has been my OB/GYN for 15 years now. She has always provided great care and I trust her to assist me in making the best decisions regarding my health.
Source: Google
HUONG THAO PHAM
★ 5
This is not merely a sharing of my experience — it is an expression of my deep gratitude to the doctor Staci L. McHale, MD and her team at the clinic.
Throughout my pregnancy, the doctor provided thorough examinations and detailed consultations. She patiently explained everything and advised me on what was best for both me and my baby.
She also provided educational materials to help me better understand my condition.
She didn’t just care for her patients medically — she genuinely cared about their circumstances and was always willing to do whatever she could to help.
My family and I are truly grateful to her.
Source: Google
Warner Bass
★ 5
Dr McHale is WONDERFUL!!!!
Source: Google
Adriana Aguilar
★ 1
If you have all day then I guess. My appointment was at 10:15am and left the clinic at 12:30 pm. Over 2 hours is ridiculous!
Source: Google
Fatiha M
★ 5
I’ve been a patient at this facility for 3 years. The staff is extremely informative, polite and address concerns promptly.
Calling to make appointments or ask questions is always same day. I highly recommend this facility to any woman seeking knowledgeable and caring staff.
Also, thank you so much Kurston for assisting with my appointment!
Source: Google
Fresh prince of vegas
★ 1
The front office is some of the rudest people on the planet, They all need to be replaced. Treated my wife with zero respect, I would not recommend this place for any woman looking for care
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Brandy Lee
★ 5
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Vanessa Young
★ 1
I had a wonderful experience when this was New Beginnings and they delivered my child. Now being a WHASN facility, the wait times are DOUBLE than before. My favorite nurses are no longer with the practice. Waiting over 2 hours for an appointment is disrespectful and I will be seeking a new non-WHASN affiliated practice to go to. It’s awful that a wonderful and efficient practice has been turned into yet another subpar WHASN farm.
Source: Google
Michelle McCoy
★ 1
Drove all the way there from Henderson just to find out she was at the hospital and wasn’t in to take her appointments. Little upset they should’ve called me to let me know that rather than let me drive all the way out there for nothing.
Source: Google
Crystal Barlow
★ 1
Every time I visit, the dr has me waiting in a room at least an hour and a half past my appointment time. No respect for their patients time. They need to rethink their scheduling system
Source: Google
Nati V
★ 1
I called to cancel 48hrs before my scheduled 6/16 appt because I had Covid. Since then I’ve called a total of 3 times each time leaving a voicemail so that I can reschedule. No one ever answers the phone or returns call. 6 weeks later no call back. Does anyone work the desk? Do I have to show up in person to make an appt? Beyond disappointed. Someone please call me this week. You have my info.
8/26/24 Update - The day after I posted this a few years ago I got a call back. All went well.
Today I had an appt in my calendar. I thought it was strange that I hadn't receive those automated email/text reminders. Had a bad feeling so I called the office this morning before driving over. Lo and behold I had no appt schedule in their system and they had no availability to see me today. I took a PTO day off of work! I'm forever done with this place. Terrible
Source: Google
Hannah Ma
★ 5
Dr. McHale is the best!! She made me feel so comfortable during my pregnancy and birth. Even now she asks about the baby and the family, and doesn’t make you feel like just another number. There’s typically a wait at this office, but definitely worth it because she will spend her time with you and answer any questions you have!
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Jyoti Jerath
★ 5
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Julie Guerrero
★ 1
Dr. Mchale is a good dr. But she merged with whasn & they are horrible. Years back they tried to double bill a bill of mine. They charged my health insurance and then sent me a bill for the same. I paid my copay upfront. I told them years back if it was an issue send it to collections so I can show collections how you double billed. they never did cuz they are running a scam. Well now I won't be seeing dr. Mchale anymore because she decided to merge with them and they wanted payment for said bill from like 7 years ago.
I have heard from other patients that it has been a nightmare of billing since their merger about 30 days ago. They can't explain what is being billed just you owe X amount and if you don't pay you can't see dr. I used Dr. Mchale for my last pregnancy and she and her office were amazing. Now it's sad to say I won't be seeing her or referring to her anymore.
Source: Google
lia everett
★ 5
Source: Google
Briana Hector
★ 5
I have been with Dr. Staci Mchale since 2020 and she has delivered both of my beautiful and precious children. She delivered my son back in July 2020 and just recently she delivered my daughter in May 2024. Dr. Mchale is the best OB I have ever had! She is very thorough and detail oriented, which I love because I am very much the same way and she puts the best interest of her patients first. I also just had a procedure done to get my tubes removed and the procedure went smoothly and I have very minimal pain. I know that sometimes the waits can be very long and frustrating when going to the office for your appointment as you guys can all see within the other reviews. However, she is most definitely a Doctor that is worth the wait. I think people forget that she is only one person and she is not only seeing her patients in the office, but she's also sometimes delivering babies at the hospital as well. Her work ethic is phenomenal and she really takes the time to listen to you and your needs.
The staff are also wonderful, Tim, Carrie, Ashley, and Celeste to name a few are beyond amazing, and have great personalities! I can't remember the lady's name who takes the ultrasounds, but she is a blast to be around also as her personality is very lively, and she makes you feel at ease each time you come in for an ultrasound especially if you're a nervous wreck like me lol.
Overall, I would highly recommend this practice because the pros most definitely outweigh the cons and when coming here I always know that I'm in good hands!
Source: Google
Carmen Ramirez
★ 5
Source: Google
Susan Eisen
★ 5
Source: Google
Taylor Gilmore
★ 1
If I could give this office a zero I would. This place is completely unprofessional. I sat in the waiting room for an hour past my scheduled appointment time and when I finally go up and ask how much longer until I will be called back to see the doctor I was told another half an hour. If they would have called to tell me dr. McHale was running an hour and a half late and given me the option to reschedule this would be different but unfortunately this is the second time this has happened. Unless you have your entire life to wait in a doctor’s office CHOOSE A DIFFERENT DOCTOR!!
Update to the response left yesterday on 7.18.24
You said this is due to the transition to new beginnings being bought out by women’s health association of southern Nevada. That is not what I was told when I had asked why I waited an hour past my appointment time and then was told I would have to wait another half an hour to be called back to see Dr. McHale. You also stated patients where notified of the change which is a lie because I was not notified and if I was I would have canceled my appointment due to the fact your office was bought out by WHASN due to the fact that the last several doctors I saw that were associated with WHASN where completely negligent with the care of my pregnancy and that lead to my child dying and having to be put into emergency surgery to bring him back. I will NEVER recommend your office to anyone ever again as even your response to my review was negligent and a bold face lie.
Source: Google
Angie Slater
★ 5
Dr. McHale is fantastic. She is always friendly and personable while taking her time. I never feel rushed and always feel as if she really cares.
Source: Google
Shea
★ 1
Source: Google
Joy Rudy
★ 1
The front desk lady is so rude, not professional at all. The wait see a doctor is about 2 hrs and sometimes even move. Never this place again.
Source: Google
Michelle Blackburn mccoy
★ 5
She was wonderful. Very thorough. Loved her
Source: Google
Dreaya Bee
★ 1
Beautiful location but very poor customer from receptionist Yesenia. Due to the fact the receptionist is the first one at the door makes the whole experience poor. Wouldn’t recommend visiting if you’re a new patient complete disrespectful of your time.
Source: Google
Janine Hamada
★ 5
After being dissatisfied with my experience with WHASN for my first pregnancy, I am so grateful to have found Dr McHale for my second pregnancy. From all of my checkups to my delivery, it has been a great experience. During my deliver, I was so grateful she arrived at the hospital very fast once she got a call to come to the hospital. Dr. McHale has great bedside manner and is very gentle. She always takes the time to answer all of your questions and genuinely cares for you.
The ultra sound tech (I believe her name was Bree) and NP Janice are amazing as well.
Source: Google
Lauren McDougall
★ 5
Great care with Dr McHale and the staff is friendly
Source: Google
J V
★ 5
I have been seeing Dr. McHale for 8 years, She has been an angel to me. I have a lot of anxiety when it comes to doctors but she makes me feel safe.
She has always been patient, understanding, and kind. She has advocated for me when I couldn't. Her and everyone I have delt with in the practice has always made sure my concerns are always addressed and that I am taken cared off. She has always made sure that patient care was never compromised. They can have a bit of a wait sometimes but I never minded it because I know that I am seeing a provider who truly cared for the safety and well being of me and my baby.
She is amazing.
Source: Google
Kayla Wiessner
★ 5
Love how personable and friendly the staff is. They also provide great information
Source: Google
Rachel Keele
★ 5
Source: Google
Mikayla Henard
★ 5
As someone who has had a hard time finding good care in the valley, I can't recommend Dr. McHale enough. She's attentive and listens to all of my concerns. She delivered my first baby and made sure everything I wanted happened. I feel valued as a person from her, not just a means to an end. I can't recommend their office enough
Source: Google
Elyse Clayton
★ 5
I have had such a wonderful experience with both Dr. McHale and her staff. They all treated me with kindness and really understood my concerns that I had. Highly recommend this practice!
Source: Google
lindzybird
★ 5
Dr. McHale was very reassuring and informative during a stressful diagnosis.
Source: Google
L
★ 5
Dr McHale is very thoughtful and thorough. I am very happy with the care I have received there for the last few years. Although she does not take my insurance I still go, because I value her expertise.
Source: Google
Emily salas
★ 5
Wonderful doctor and staff! Also VERY clean . I had the opportunity of having Dr. McHale deliver my first child and now second child . She’s kind and gentle. She provides information in a way that’s understandable which I really appreciate. Yes sometimes the wait can be long on some days (not all the time I’m usually in and out) but it’s worth it especially to know that everyone gets the same level of care thoroughness. You’re not just a patient or a number but a person
Source: Google
Tasha Bullock-McMillan
★ 5
Dr. McHale and the New Beginnings team are awesome! Everyone is always professional and friendly. I've been coming to this office since moving to Las Vegas 8 years ago and they are very attentive to my health care. Dr. McHale has the best bedside manner and truly cares for her patients.
Source: Google
Tatiana Fronda
★ 5
Source: Google
Bianca Baca
★ 5
From the receptionist/nurse and doctor this was the most professional and nicest doctors office. Every appointment i was greeted and checked in. Having conversation with each employee there who knew my name and always asked how i was doing. Then the actual delivery of baby, was the most calming and reassuring experience. I will recommend this office every time.
Source: Google
Alyssa Nelson
★ 5
I highly recommend Dr. McHale. I have not been in better care. She has helped me diagnose my issues, and take the steps to treat them well. She is attentive to issues and does not rush you out. For reference, I started seeing Dr. McHale when I was pregnant with my son in 2020. It’s been almost 4 years and I just had my annual.
Source: Google
Joanna Shin
★ 5
I have encountered no doctor's office more efficient than Dr. McHale's in Las Vegas. From the seamless booking process on their website to the exemplary patient management at the office, every step was flawless. Furthermore, Dr. McHale exemplifies kindness and delivers excellent care to her patients.
Source: Google
Rae Asebias
★ 5
Dr. McHale is awesome and super nice❤️
Source: Google