Absolute Dental - W Lake Mead & Jones

Las Vegas, 6122 W Lake Mead Blvd Ste 105, Las Vegas, NV 89108, United States | ★ 4.2 (1042 Review)

📞 +1 702-565-4040

Absolute Dental - W Lake Mead & Jones

Category

Dentist Cosmetic dentist Dental hygienist Dental implants periodontist Orthodontist Pediatric dentist Teeth whitening service

Description

Leading Dentists and Dental specialists from all over Nevada have chosen to work with Absolute Dental because they share our commitment to total patient care. Absolute Dental is dedicated to providing a clean, safe and comfortable environment for all of our patients. We accept most dental insurances and provide flexible payment options for those without coverage.

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 Absolute Dental - W Lake Mead & Jones
 Absolute Dental - W Lake Mead & Jones
 Absolute Dental - W Lake Mead & Jones
 Absolute Dental - W Lake Mead & Jones

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Reviews

RichinLV702

★ 5

My son's visit couldn't have gone any better. The wait time was very minimal. Their advanced equipment kept everything thorough and fast. X-Ray, cleaning, and a few crown removals was fast and painless. My son is extremely impatient. He didn't even have time to act up because he was done so quick.
The staff are very friendly and such a calm atmosphere. Keep up the excellent service.

Source: Google

Ashley L

★ 5

Always impressed with the staff here! They do a great job with my kids and I appreciate them making them feel comfortable! Definitely recommend bringing your kids here! We had a cleaning and exam and we were done within 30 minutes! Quick and efficient service.

Source: Google

Jessica Berry

★ 3

This was my first time at an absolute dental. The dental assistant and dentist were phenomenal and thoroughly explained what my treatment plan was. However I cannot say the same for their I'm going to assume treatment coordinator. Instead of going over my full treatment it was focused on what my insurance doesn't cover and that I needed a CareCredit which is a credit card for those who don't know what that is and he didn't even properly explain what the card was. After telling him I wanted to be a cash pay patient he basically laughed in my face and told me that no place does cash pay anymore.. Little do they know I work in an oral surgery center and I see plenty of patients that are cash pay coming from a regular dentist. Do not accept the Care Credit that they are pushing on to you because they are not fully explaining what exactly it is and that's not fair to patients especially the elderly.... I wasn't going to write a review but after talking to several people that I work with we have all come to the agreement that this place is shiesty and probably get some sort of payment cut from CareCredit. PLEASE BE AWARE

Source: Google

Pedro López

★ 5

Great team, exceptional Doctors, and excellent staff! Ms. Jeanette Zambrana is the specialist who always takes care of me and my family and she's always super sweet and very caring for our dental needs. God bless her and the entire team at Absolute Dental!

Source: Google

Tayra

★ 5

The entire staff on the kids side of the building were very attentive. I appreciate how detailed everything was explained to me. I would definitely recommend your services. Thank you to all!

Source: Google

Michelle Sahagun

★ 1

If I could give 0 stars, I would.
I’ve been coming to this office for years for both myself and my kids, and I’ve never had an issue, until today. This experience was completely unacceptable. My 17-year-old daughter had a 1:00 PM appointment. We arrived on time, but she wasn’t called back until about 30 minutes later. After waiting over an hour, I stepped out to my car with my 7-year-old. I informed the front desk and asked how much longer it would be. They checked with the back and told me 20 minutes, and specifically told me to stay in the parking lot because they would call me if needed.
After waiting those 20 minutes, I returned, only to find the doors locked, lights off, and the front desk completely empty. No notice, no communication, nothing.
At this point I was panicking. I couldn’t reach my daughter, the office wasn’t answering calls, and no one was responding to my knocking. I had no idea what was going on or if my child was okay.
I went to the pediatric side, where someone finally opened the door, but even then, no one helped me locate my daughter. I had to walk around calling her name myself. When I finally found staff, they weren’t even aware the front office had been left unattended.
Meanwhile, it was already past 3:00 PM, and my daughter still hadn’t been seen. When it was finally her turn, the appointment took less than 15 minutes.
So what exactly was the point of a 1:00 PM appointment if she wasn’t seen until 3:15?
I understand offices can run behind, but locking doors, turning off lights, and leaving patients without communication is completely unacceptable and unprofessional, especially when a minor is involved.
This was a very upsetting and stressful experience. The lack of communication and basic responsibility from the front desk is inexcusable.

Source: Google

Rachel Taylor

★ 5

The dentist and ortho saved my daughter's 2 front teeth from a tragic accident! We will for ever be grateful. They are an amazing team.. They took her rite in and worked on her rite away! I wish there was more than a review we can do for these amazing dentist and ortho workers! Again Thank u!

Source: Google

Mary Logan

★ 2

Was not happy with the wait time. My appointment was for 11am and constantly reminded to be on time. About 15 minutes of the time waiting was my fault as I did not have the paperwork filled out on lone. I do not like the idea of putting a picture of my driver's license and insurance card on the Internet. 20 minutes later I was called to go on. , I waited 20 minutes to the dentist. Her time with me was about 20 minutes. Then was informed that the financial person would be on shortly to review the charges for the work that needs to be done. Again, I waited 20 minutes but no one came. So I found a nice lady who went to check on things for me and was told that he had one person ahead of me and would see me then. I asked if the charges could be emailed to me and when she spoke to the person again she has me wait at his desk. Again, more waiting time. Then I had to wait for the charges to be figured out. Waiting time again!! In a 2hour span I only was treated by the dentist for about 20 minutes. That was ridiculous! I may be looking for another dentist soon.

Source: Google

Felissa De La Mora

★ 5

This network of dentists is jam packed with an amazing team to help with anything. I needed emergency treatment and everyone I encountered was immensely helpful and compassionate. Dr. Mir saw me for an urgent tooth removal and it was the best experience of the worst pain I've ever sat through. He and his assistant Jerry were absolutely wonderful and now I'm leaving my original dental office to visit here from now on. I recommend Absolute Dental 100%. Thank you so much!

Source: Google

Mommy Kat (That Vegan Spirit Kat)

★ 5

I can't thank the team at Absolute Dental enough! The dentist was incredibly kind and calm with my son. He made us feel completely comfortable and took amazing care of him. Thank you for being so kind and helping us out!💘

Source: Google

Guido X

★ 5

The dentist at this location is extremely nice and welcoming. She has the most amazing staff that accompanies her. I would highly recommend this location. They make you feel like family. This is the place for all your dental needs.

Source: Google

Guadalupe Bello

★ 5

First time there and overall such a welcoming and kind environment! I loved it, glad I chose this location for my child everyone was so kind including the other guests we had a great appointment

Source: Google

Evan

★ 5

I like this location. New to the area. My first appointment I was seen within 5 mins. Short wait. The second time I came to pick up my night guard I only waited 3 mins to get seen. The night guard they made fit perfectly. Much better than the last one I had. This place isn’t that bad. Just be patient. They’re trying.

Source: Google

Shelly

★ 5

The dentist Dr. Spangler was VERY professional and compassionate. I went through a very horrendous experience with one of their surgeons. Which I am still traumatized from. She did everything I believe she could to make things right. She was almost as upset as I was about my experience. Thank you Dr. Spangler for treating me with compassion, respect, and dignity. With all you have done and tried to do somethings are just out of your reach. *Note my horrifying experience was with different offices and providers under the Liberty and Absolute name.

Source: Google

Jah Kusto

★ 1

⭐️ 1/5 Stars: Unprofessional High-Pressure Sales Tactics
I walked in to address an immediate, painful issue—needing a tooth pulled. Instead of focusing on my problem, the staff completely bypassed it to pitch upsells and try to uncover other problems they could charge me for. They even pushed me to have my gold teeth removed immediately.
It felt entirely like a pushy sales environment rather than a caring dental office. If they had shown actual sincerity and taken care of my initial issue first, I might have considered future treatment plans. Because they prioritized sales over patient care and made me incredibly uncomfortable, I walked out. Avoid this place if you want a dentist who actually cares about your health instead of your wallet.

Source: Google

Gracie

★ 5

The wait was long but Dr Schlesinger was amazing and I will definitely be going to him to finish my procedures, future procedures, and my families care. The staff was so kind - thank you.

Source: Google

Ebony. Stylez

★ 5

The staff at absolute Dental are so warm, comforting, helpful, professional and thorough. My Dentist extracted a molar that was causing me extreme pain for months in less than 15 mins. There was a female dentist who talked with me before the extraction relieving any concerns and fears I had. The admin staff found me the best cost effective solutions to the treatment I needed. The whole team was fabulous 10/10 recommend the absolute dental on lake mead/jones in Las Vegas. Thank you guys! I have found my dental home. 🫶🏽

Source: Google

Terrie Parker

★ 5

I recommend this dentist to anyone with children they were fast and friendly quick easy appointments and my grandson has autism he did pretty good Thanks absolute

Source: Google

Noemi Gutierrez

★ 5

Wonderful service. Luis helped me a ton explaining all the financial aspects. I’ve never had anyone explain for me to understand the true process. 100% recommend

Source: Google

Robert Peace

★ 1

Going to this place is all been a nightmare, I'm still considering killing myself after what they did to me , they kept saying PARTIAL PARTIAL PARTIAL but when i woke up ALL MY TEETH WERE GONE , that's not a partial what are they gonna do ? They can't put them back . I woke up and walked straight out actually stumbled out the front door got in my car drove it and crashed into a gate . They didn't give me any instructions , follow ups , nothing they didn't even say goodbye. And the surgeon was just a jerk kept saying I am a drug user is why my teeth are in the shape they are in even after I told him no he still kept saying it. And when I complained the IV hurt he then said I was on opiates and he was saying to the same thing to the patient next to me . I can never eat food again it's mashed potatoes and jello for the rest of my life If I would of known it was gonna be like this I would of thought twice they could of done a little work on my remaining teeth then I could of got a partial like I was told we were doing but I guess he felt like pulling all of my teeth out I just can't get over what partial means and what I woke up to if your considering dentures don't do it don't it's not worth it keep what you have believe me it's a mistake don't do it

Source: Google

Francis

★ 5

Every1 was very professional and was treated with respect & compassion also very informative from front office to back I would recommend highly dentist was amazing.

Source: Google

Juan Salas

★ 5

All the staff was very friendly and professional. First time in this office and they made me feel like I've been going there for a long time.

Source: Google

Storm Smith

★ 5

Absolute Dental is very professional/clean and doctor's & staff friendly/nice, know there job. Also they keep up with patients although they're a little pricey but they have payment plans to choose from. Thank you 👍 Absolute Dental 😁 No photos YET!

Source: Google

Quiara Corniel

★ 5

Handled my daughter’s cavities smoothly! We were in and out! The dentist was sure to provide some extra cotton for later in the day so she’d avoid hurting herself while numb. The office staff and dentist answered questions easily and explained everything well.

Source: Google

Tiana Jones

★ 5

My mouth had been hurting for weeks. I got a referral to do an oral consult With the Dentist that Absolute Dental I was one of the last patients of the evening and he decided to add me on for oral surgery that day seeing as how I had been And Pain for so long, Great Dentist great experience well worth the hour plus i waited In the waiting room.

Source: Google

darius harrison

★ 5

James S is the man! He did my wisdom removal and it was the best experience. His staff is also wonderful, truly helpful.

Source: Google

L Gomez

★ 1

Why do they make appointments to wait in the lobby for 1 1/2 hr then when you ask how much longer they just ask if you want to reschedule. First question not even a sorry or explanation why the elderly has to wait so long when it takes thst long to mKe appt with them 🤔

Source: Google

Donna Bruno

★ 5

Staff made my daughter feel comfortable and they walked us through each step on what to do after treatment and what they were doing before the procedure was even started. Wait times are a little outrageous

Source: Google

Shasta

★ 5

Professional, knowledgeable and accommodating. Took the time to explain processes. Entire staff was great. 5 star experience all around!

Source: Google

Erica Rios-Velasco

★ 1

Seriously needs work on communication, very poor service.my daughter expandor fell out and so I scheduled an online appointment for an emergency to get it fix like they said.then the appointment was at the wrong location (something never explained) then I said okay I’ll take her to the location that did it and they said oh but they don’t have anyone until Thursday, could not do Thursday. So came Saturday and the lady clearly had her issues already,”well they will fit you you when they can and I have no idea how long it will be” and it was busy but for the front receptionist to have no idea how long it would take to fit her in is ridiculous and shows they lack education or how petty they can be because clearly I expressed the fault in their systems and of course they could not be bothered by it. if you can choose another dentist you should.

Source: Google

Karen Wright

★ 5

As a new patient with Absolute Dental, I am very pleased with my first visit. I was treated with dignity and respect and I will definitely have Absolute Dental handle all of my future dental needs.

Source: Google

Stone Cole

★ 5

Although it was longer than I expected, but the service was great and well worth the wait

Source: Google

Maribel M

★ 5

Dr.Wilson and team are Great! Very professional, and knowledgeable. I love bringing my kids here.

Source: Google

Donna Thigpenn

★ 5

Very helpful and patient. Staff is very caring. Dentist, she's great

Source: Google

Dan Fernandez

★ 1

Definitely not coming back to this location whatsoever. The other location was a lot better on Lake mead and rampart. They explained to me everything what to expect. I came here because the other location referred me for a surgeon to get my teeth extracted. But the moment I came here I was on time for my appointment got called back within 15 minutes but once I was in there I was bombarded with things I didn’t want to do at the moment and was constantly harassed about their payment options. I only wanted what my insurance was going to cover which I needed to use before end of the year. And these guys constantly was pushing things I had said I’d come back and do but they kept insisting. So finally I got annoyed and just left. I work in the auto industry which my profession is frowned upon because mechanics arent trusted at all or they said we’re not. But by far this office have the biggest push over of finance people or whatever they are. Can you just let the people decide what they want to do? Not just throw a $3000 bill that they can’t pay upfront and considering it’s two weeks before Christmas. Good job to this location because they’ve for sure lost my business.

Source: Google

Deborah Wilkinson

★ 5

Had all my teeth pulled today. 4 hours later and despite sounding funny, I have no pain, and feel terrific (no,no medication). Thank you for a wonderful job!

Source: Google

Kimberly Daniels

★ 5

Thank you Absolute dental for making my smile absolutely beautiful. Would I come back to you? Would I refer a friend to you? ABSOLUTELY!

Source: Google

Richard

★ 5

They were able to get my mom in quickly as a walkin and they diagnosed some problems and explained everything. They were also very courteous.

Source: Google

Sadar “Sadar” Abdullah

★ 5

The entire staff is AMAZING and very helpful. I would definitely recommend this location to friends and family

Source: Google

Kimberly Cowan

★ 5

My visit was pleasant ..on time ..and I felt more comfortable than any dentist has ever made me feel ...thank u

Source: Google

Grayscale

★ 5

Nice office, friendly staff, and the dentist was able to squeeze me into his busy schedule to take care of my dental problem with short notice.

Source: Google

Darren Bishop

★ 5

Staff were courteous and thoroughly explained everything during my visit, including showing pictures taken of what needed to be corrected.

Source: Google

Sandie Jones

★ 5

The staff was great but Henry and Dr Slezengers “ bed side manner “ was incredible. I’ve never felt so relaxed at the dentist.

Source: Google

John Forest

★ 1

Had to wait three hours on my first visit for xrays and cleaning, I have two forms of insurance covering the and they still attempted to double charge it and send me a 75 dollar bill. Should have just walked out after the first half hour of waiting. AVOID!

Source: Google

mike discon

★ 5

Able to squeeze me in last min appt. Fast service. Friendly staff.

Source: Google

Barbara Bonilla

★ 5

My son’s DH was pretty awesome today. She was very patient with him. She talked very gently and was just all around a kind spirit. Once again I am pleased with the visit. I’m glad we switched to this location.

Source: Google

Major Parks

★ 5

Luis and Ana amazing! Hands down took care of everything I needed! Highly recommend!!

Source: Google

sandra pratt

★ 1

This has been the most unprofessional and worst dental office I have been to since l moved here 33 years ago. If I can say one thing do not go to this dental office look at the other reviews they have the same issue I had. My appointment was for 2:00 they do not send a reminder, they do not send your paperwork. Then I waited for over an hour and a half after the x-rays were done for the doctor to come in and give me an evaluation. An employee named Louis, not sure what his job was but he was useless. I asked him when I would see the dentist and he said between 5 and 25 minutes. This was after the 1 1/2. He didn't even ask the doctor. He just said that without even asking. I asked him to ask the dentist how long it would be because I said I will go ahead and leave and come back another day Dentist said he would come in 10 minutes. He came in started naming off every tooth saying each one needed a crown or a partial or this or that and was gone in 5 minutes. At 4:30 He said that someone would start my deep cleaning. So you know that I would have gotten a quick deep cleaning as it was going to be half of it and they close by 5:00. After telling me that he walked out of the room. Very unprofessional. Louis and the office manager (Woman who would not give me her name) were talking about me at her desk 7 ft away from me, and they were speaking in Spanish and it was very obvious they were talking about me. When I brought it up to the office manager that it was unprofessional to be speaking in a language I couldn't understand about me she said that they could that speak Spanish as long as they weren't in the rooms.There are no rooms at a dental office, there are partitioned areas I could clearly hear them, and I could clearly see them. She was the most unprofessional, obnoxious, Self-important person I've come across in a long time. She said "I've worked here for years". She did not want to give me my copy of the paperwork which they will charge my insurance for, so I should be entitled to a copy of it. So I can use it at my new dental office. She kept making me ask her please, because she didn't hear me say it the first time. I said "can I have a copy of my results please". I said please at the end not at the beginning. This was just a power play on her on her little office position. When I came home and looked at the other reviews about how long each person was there, it makes it very clear that this office is terribly run. I went out to the parking lot didn't even drive home, and I called my insurance and told them what happened and that I wanted to file a complaint about the staff, and the unprofessionalism of the dentist Dr Miri? He was not there long enough to be introduced to him.
If you are going to make an appointment at this location, walk away, run away, reschedule with a different dentist somewhere else. You will not be happy with the level of service you receive. And you will waste hours of your own time. I will say that the young man Emmanuel that did the x-rays was very gentle, also Sydney who helped with my paperwork was very helpful.

Source: Google

Lilly Robinson

★ 5

Very informative in telling me what need to take place in order to have gums. She is very knowledgeable and made me feel comfortable.

Source: Google

Paul Burcham

★ 5

Never had a bad experience.. despite it being the dentist. I'd recommend this location to anyone.

Source: Google

Gabrielle

★ 1

Highly overbooked. waited almost 2 months for my appointment. small lobby with people packed like sardines unable to move around each other , many of us had the same appointment time. Waiting hours just for a consult.
Absolute insanity. Schedule better !

Source: Google

Chere Sanchez

★ 1

I wish I could give negative stars. This office uses bad business practices. The W Lake Mead location... Dr or tech in scrubs was outside the office conversating with a group of people about using/selling nitrous oxide, which was very unprofessional. They severely overbook. There were 20-30 patients waiting to be checked in or called back with only 15 or so chairs in the lobby. We were all just sardined in that tiny lobby standing room only. Also, I didn't get any pre-op instructions. All I was told is that I might get the surgery that day. This place is shady as heck. Please do not get dental treatment here.

Source: Google

Karen Butler

★ 4

The service was warm and informative. I would definitely refer friends and loved ones to this dentist. Thank you.

Source: Google

Devinity Goff

★ 1

This is by far one of the worst offices I’ve ever been to. They schedule multiple appointments for the same time frame. How does an 11am appointment turn it into you still being at the office until 5pm. I’ve never experienced Inefficiency such as this.

Source: Google

Emmeline Deville

★ 1

Oh buddy. The exam, xray, and cleaning was $70. That's fine. But then they show me the pictures of these tiny little cavities on my kid's teeth 4 cavities 4 teeth. Dentist tells me "you can have it done or you can wait. They are his baby teeth if he flosses once a day he will be ok. It's just once a day but you have to do it. I'll have the staff bring you an estimated treatment plan". Receptionist walks in with a $2,900 plan for 4 Tiny cavities and sealant for 4 permanent teeth that were healthy. I'm not even joking. I told her I only wanted the sealant on the permanent teeth and she looked at me sideways like she didn't understand. She said "other parents usually want the treatment plan" and I chuckled and said I wouldn't pay $3,000 for something the dentist told me we could wait on. She then Gave me the "discounted" treatment plan and it was $800 off for someone on self pay. Even than was outrageous for this service. Holy cow. I laughed and laughed I couldn't believe it. She told me she knew it was a lot and when I got dental insurance it would cover more. I then paid $320 for 4 sealants on 4 permanent healthy teeth. Walked out paying $390 for the entire visit. But this is why I won't get my own work done with absolute dental. They scammed me in years past and I was able to prove it with their own records and they had to eat the cost (different location where Alba is the GM) I keep coming here for my son, but yeah that time is over now too. $3,000 for 4 tiny cavities. Nothing else. No thanks. Save your money. Do your research. This is not normal pricing.

Source: Google

Margree Geter

★ 1

I absolute hate coming to this dentist office. It’s always packed, and even though you have an appointment you still never get called on time . You wait over 30-45 minutes to be called. It’s very loud , staff can be unprofessional at times.

Source: Google

Nancy Eaker

★ 5

Great appointment friendly staff happy w the dentist and the outcome. Thank u

Source: Google

isis hussey

★ 1

Went in 2 weeks ago for tooth ache thinking it was a cavity & hoping to get a cleaning. Was there for 3.5hours. Since was new appointment had to do X-rays & ending up getting fillings. Was told to schedule a root canal due to my symptoms… billing came in to schedule my appointment & said 4k, after I said, no, I have no money & I just wanted to do my cleaning and fillings, they said well if you sign up with care credit no APR for 2 years. extreme money grab i feel like others have commented. But of course being naive & scared for my oral hygiene I unfortunately booked & payed for the root canal. Fast forward to today, my appointment for 1:30 lasted until 5:10pm almost another 4 hours appointment. I feel it’s inconsiderate to schedule an appointment at a certain time & to just have your patient sitting there for endless hours in between getting “worked on”. I was waiting for 40 mins for the dentist to come back after the hygienist had put the bands on, not only was it extremely uncomfortable to have my mouth gapped open for 40 mins without even being worked on & it was extremely hard to breathe/swallow. My experience today & prior has made me weary to come back. no hate on anyone in particular just frustrated 🥹

Source: Google

Richard Caunca

★ 5

I had a wonderful visit the staff is very helpful and friendly..it's was very relaxing 💖

Source: Google

Jairus Otieno

★ 3

The surgery was flawless, the surgeon Dr. Schlesinger was awesome. I was in and out promptly .
Only complaint is i had no prescription sent to CVS and on calling found out they claim a written script was in my stuff.

I can't find it anywhere. So 9 teeth pulled no pain meds. They said they'd send one still waiting!!

Source: Google

Louvina Wallace

★ 5

Thank you so much you are a great person and a great and wonderful doctor the handsome doctor that pulled my teeth today was amazing inside and out Thank you

Source: Google

Debbie Mulreany

★ 1

Will never go back! Made an appointment for Xray and cleaning. 1-1/2 hours and only got Xray’s. Waited another 15 minutes for cleaning and was told nobody was in to do the cleaning and wouldn’t be able to get the cleaning until 6 days later.

Source: Google

Deanya Aguirre

★ 5

Very kind and informative. Just beyond my means. Thank you very much

Source: Google

Iris Cruz

★ 1

The slowest dentist I have ever been too. 8am appt for X-rays and cleaning. Ended up needing two fillings. Left at 9:40 without fillings because it was taking so long. I’ve take my kids to the dentist many times. Never have I been at a dentist so long with such little work done. I won’t be back.

Source: Google

Barrett Magee

★ 2

Highly disappointed with the wait time for a scheduled appointment. I waited over an hour after my appointment time before being seen. Then multiple X-rays were taken as if this was my first time visiting the clinic. Granted, it had been little more than a year since my last check up, so I can understand the need for X-rays again, but it was still slightly annoying because what I wanted was a cleaning. However, what’s difficult to understand is why it took an additional hour to be seen by the dentist afterward. This was the worst experience I’ve ever had at this clinic, hopefully it will never happen again.

Source: Google

Raynesha Johnson

★ 4

Everyone was nice and friendly but I sat there way too long waiting to get the break down of cost I had to leave because my body was in pain I was informed someone will call me I still haven't received that call.

Source: Google

Luke Calhoun

★ 1

Wow! This place is shadier than a palm tree on the beach! They will do almost anything to sell you a root canal, up to putting in an oversized temporary crown to injure you! Stay far far away and pray for these people! Had a temporary crown too large cause me agony for 2 weeks while my permanents were made i went in and asked them to fix they shaved it down but not in the spot i asked them too. I had to force them to just put the crowns on when i came back cause they wanted to sell me a root canal. Two days later im healed up fine. They lied about needing a root canal and intentionally injured me with a faulty temporary crown in order to sell it. Just wow.

Source: Google

Meeme Mee

★ 5

I’m very scared of the dentist and the way that the staff took care of me the bedside manner they really cared and took extra time with helping with all my concerns

Source: Google

Tanya Gaytan

★ 5

This place was amazing. I had my granddaughter seen, and I had an exam, and my insurance didn't cover my deep clean, but for someone that can't afford much…they made it work for me. I appreciate the staff's attentive care and consideration, and they stepped up to their mission of SMILES…❤️🦷🦷🦷HIGHLY RECOMMEND.

Source: Google

Di Unger

★ 5

My dentist, all the assistants & staff were so nice, helpful & kind! I highly recommend this Dental office :)

Source: Google

Irena Rogers

★ 5

Awesome...a miracle.... the best in Nevada...Awesome team...I love the new meee....Thanks to my whole.team ...you all.are Terific...Thank God for you Absolute DentAl...W lake mead n jones...yesssss!

Source: Google

Stephanie

★ 5

Such a great and good caring team,thank you so much for your services......

Source: Google

Robert Grajeda

★ 5

Very professional and very helpful they treat me real good and respectful.

Source: Google

Kendra

★ 1

I’m thank full to have an oral surgeon. I’m not happy about the 3 hour wait to get in a chair. The standing room only waiting room. I questioned the Dr and asked why is there such a long wait. He says he’s the best at what he does. I wouldn’t know. We waited 3 hours for what they turned into a consultation. Now we have to wait for an additional referral and go back and wait again for 3 hours. My child was told to fast. We get there. They did nothing. 9 hours of fasting. An additional 3 hour wait there. My 15 yr old hadn’t eaten in 13 hours total or more. Poor planning. Poor communication. Doesn’t seem to be ran very well at all.

Source: Google

Mayra Carrillo

★ 4

I had a good first impression with this dental office—everyone was kind and professional. However, I was scheduled for an evaluation with the dentist, who recommended a regular cleaning. Unfortunately, I was told that the final decision would be made by the hygienist, and that appointment had to be scheduled for another day.

This means I now have to come back just to find out whether I need a regular or deep cleaning. If it turns out to be a deep cleaning, my insurance won’t cover it, and I simply can’t afford that right now. It feels a bit unnecessary to wait for someone else to possibly override the dentist’s initial recommendation, and more importantly, it leaves patients in the dark about their out-of-pocket costs until later. Transparency and efficiency would make a big difference.

Source: Google

Garrett Damico

★ 5

It was my daughter's first appointment and she was so nervous that she was crying before hand. The staff was amazing and made her feel comfortable even enough to at the end of the appointment she asked if we could go back again soon! Thank you!

Source: Google

Anita Payne

★ 5

He did agood job and he shared with me what to do with my gum problem.thank you absolute dental

Source: Google

Cristian Vega

★ 5

Always a pleasure to come visit especially when I beat the crowd to my appointment. I’m enjoying the new system which I’m able to check in when I arrive at the parking lot. Nice touch. Front desk is very patient while multitasking with phones, scheduling, computer work, and even helping me check in and available if I may have any questions. The Doctors here are very nice with us. Definitely made me feel more comfortable as I came in anxious to get my extraction done. This time I went for a cleaning and it was in and out. Great execution. Nice and simple, everything looking good too! I will say this, the more I come in for a visit, the more comfortable you feel with the staff and it makes that much more of a better visit.

Source: Google

Nina Rasa

★ 5

Such a helpful, patient and courteous staff! Couldn’t have been a better first time experience for my toddler!

Source: Google

Robin mahoe

★ 1

Terrible service. Waited 2 hours just to be told that we needed to go back to the specialist because the root canal was done incorrectly & was not covered with a temporary filling & a crown. I don’t recommend Absolute Dental to anyone. They suck. I’m in the process of looking for another Dentist.

Source: Google

Francis Anamos

★ 5

Doctor was good did what he supposed to do in a professional manner. Thanks

Source: Google

Danny Boy

★ 1

Absolute scam is what this place should be called. I already had a consultation at another location which then they told me I had to show up to this location to get my procedure done. I had already filled out a bunch of paperwork and had already gone through my insurance and as they told me, everything would be covered. They also told me not to eat for eight hours or drink anything so I can get my procedure done. As I show up, there is about 30 people inside this tiny office all waiting to get procedures done. I check in and wait for three hours when I am finally called. They tell me that I am not there for a procedure that I am there for a consultation.. I witnessed them do this to about 10 other people. Top of that they wanted me to pay money upfront after my insurance had already stated that I did not need to pay anything that it was all going to be covered .Sometimes it’s not what you know, but who you know believe me when I tell you they are gonna get investigated.

Source: Google

Raynell Elliott

★ 1

My friend, who uses a power wheelchair and has limited hand function, faced significant obstacles simply trying to schedule and receive dental care( Deep cleaning, and X-rays)

After confirming that the office accepted his insurance. He traveled to the office, only to be turned away and referred elsewhere. This was incredibly disappointing and showed a lack of understanding of the challenges faced by people with disabilities.

The referral also proved unhelpful, leading to more phone calls and dead ends. What's most upsetting is the lack of clear communication. A simple explanation about their inability to accommodate his specific needs or insurance limitations would have saved him considerable time, effort, and unnecessary travel. It’s disheartening to see such a lack of consideration for patients with disabilities.

Source: Google

Janice Crabtree-Hurrey

★ 1

Very disappointed!😞
Every time we go to Absolute Dental we are there for HOURS, 3&4 hours.seems.to be the norm, for each of the locations. We've had to reschedule 2 times. This has been going on for month's. Today we thought we were finally going to get my son's wisdom teeth extracted. The doctor that was supposed to do the surgery had us reschedule in order to see the doctor that originally evaluated my son. Now we have to wait until the end of September. This has been going on since April 2025, 4 months of run around, ugh 😑

Source: Google

Adella Flowers

★ 5

Besides the 6 hour wait. The staff was amazing..

Source: Google

Diana Wegmann

★ 1

Not to impressed with absolute Dental , I had an appointment for a cleaning at 5 PM on a Tuesday. I got in the office right away. The gentleman took my x-rays and that I continue to sit in the room until 6:30 PM and finally the lady at the front desk came in and said the Dentist is behind due to something Taking longer than expected.
She asked me if I can come back the next day I said yes she scheduled me at noon went in at noon to find out. My name wasn’t even on schedule and then also found out that there wasn’t even anybody in there that day that could do my Cleaning . So now my appointment is rescheduled for two more weeks out ! Hopefully, I can get my cleaning then.

Source: Google

Melinda Beasley

★ 5

I hadn't been to the dentist in a really long time. I was terrified to go actually. The staff at Absolute Dental made me feel relaxed and comfortable. They went over everything for my treatment and gave me options. It was a great experience and I'd recommend this office on Lake Mead and Jones to anyone looking for a good dental practice.

Source: Google

Tremayne Davis

★ 1

The X-ray technician was really nice and the dentist seemed nice and professional, but their pricing analyst was very pushy about me paying out of pocket for a very expensive procedure (bone graphs) that I have never needed before. When I told him I couldn't afford $500 out of pocket for a payment plan of $1400, even though I have insurance that covered the procedure he looked disgusted and still was trying to push me to pay pay pay. I ended up just leaving to look for another dentist elsewhere. This place will try their hardest to make you pay out of pocket for SOMETHING no matter what

Source: Google

Naomi Trejo

★ 1

As a first time patient, I was very disappointed with this office located on jones and lake mead because one it’s very dirty, there shoe prints on the floors and lobby was not pleasing to sit in and there costumer service was not great. They take long and they do their same routine with their other patients instead of asking what you are visiting for or what’s wrong. They don’t explain you things with patience and just give you forms to sign. As a first time visit it wasn’t pleasing or helpful so I do not recommend this location.

Source: Google

Justine Slade

★ 1

Was a first time patient. Went in because I have a rough corner on a tooth. Silly me thinking I chipped my tooth and needed sealant. Nope the "solution" was, I must need braces. I don't. My teeth are straight. Unnecessary upselling to the extreme.
Not even focusing on the actual health until you question what's going on and see an itemized list at the end.
The new patient packet is sent ahead of time electronically. It's invasive. Send front and back pictures of your ID and sign away your likeness while a patient. Then furthermore you pull up for your actual appointment and you get a txt to check yourself in while still in the parking lot. Upon actual entry in the building, the person at the desk is going to ask for payment upfront before any service is performed.
The staff was on-time but that's about my only pro. The room I was in had dirty rolling cabinets in the corner with splatters of whatever on the front, old tape left on cubbords, and no building sound system. Just one radio on blast in the back of the building.
The whole experience was garbage, I won't be back. There's a reason there's so many negative reviews.

Source: Google

nonov v

★ 1

Very bad dentistry stay away from the two locations the worst one is Jons and Lake Mead they pull your teeth without putting you to sleep and they don't clean after pulling the teeth they almost broke my jaw I have lots of pain and can't eat anything the dentures were made very cheap. The denture were made in Bufallo and Lake mead location . The one star is for Dan the resaptionist he was very nice.In my life I never seen such a horrible and cheap job from a dentist From the biggining we were lied for the amount of payment. We payed more than we were told for the cheap job they did Any way be carefull and stay away. Very mad 😡😡😡

Source: Google

Sheila Bennett

★ 5

Very friendly office I was relaxed and I like my dentist

Source: Google

E “HonestReviews” T

★ 4

Shout out to Francisco with the call center, they were AMAZING!! I spent over a month trying to get an appointment and with 1 call they took care of all my issues plus booked me an appointment with the provider I preferred over the one I was (supposedly) stuck with.
When I started my dental and orthodontic treatments, I kept getting straddled with 1 doctor who often cancelled his (1 day a month) appointments. Sometimes I went 3-4 months without a check up for my braces due to this odd policy that you can only see the dentist you start treatment with.
3/5 recommendation for braces with Absolute Dental, but 5/5 for regular dental at all locations I've been to so far. Billing is a 1/5 though, they didn't accurately bill to my insurance for over a YEAR, which took me an entire year to get them to adjust...so I wasn't able to get a check up or cleaning despite having TWO dental insurances.
I'll be visiting this location next week for a dental check up, I'm sure that experience will be fine/good, but with this company there is always a bad experience looming in the shadows. The staff is almost always excellent at every location I've been to but the behind the scenes staff, not so much.
That's why I wanted to give a shout-out to Francisco for being so amazingly patient, understanding, and helpful.

Source: Google

Sol Acampado

★ 5

Nice facility.Exceeded my expectation.Was satisfied.Thanks everyone!

Source: Google

Nani Lyle

★ 1

Terrible bed side manner and front desk has no empathy for patients coming in. Felt like no one really cared about what we patients were going thru. Will never step foot in there again. After a traumatic tooth extraction no one even cared to walk me out. No one acknowledges when leaving past the front desk. And talk about noisey and loud…. Never again. No privacy for patients. I get friendlier service going to get Mani pedis.

Source: Google

STEPHY GROGAN

★ 5

I’ve been terrified of the dentist, due to some Traumatic experiences with past dentists. To say I’m absolutely shocked at how well I was treated here is an understatement, besides the last minute hundreds of dollars in procedure costs. I’m amazed. I have never had a dental visit where I wasn’t in insane pain the whole time, I had a simple extraction that turned into needed a bone graft, and with all that was going on in my mouth to say that hours later I’m only sore is crazy. Thank you thank you thank you for restoring my faith!

Source: Google

AUTHOR ESTHER FRANKS

★ 5

Love the people working there they treated everyone with kindness and respect service was quick easy and harmless for my little son thank you again

Source: Google

Kaytlyn Vitelli

★ 1

Horrible experience every time I go here. I left work early for my appointment. Went for an exam and cleaning this time, scheduled my appt back in Nov, 6 mos ago! I got there and they told me I was being seen for an exam and cleaning, even had me sign a consent form for the cleaning. After the dentist completed the exam, the treatment coordinator came in and told me I had 5 cavities that the dentist did not explain and then proceeded to tell me that the hygienist could not do my cleaning anymore because she left (even though I saw her in the room across from me). Following that, I went to speak to the office manager to express my concern that I had waited over an hour and half (my appt was at 3p, it’s now 440p) and all she said was “hmm that’s weird you were on her schedule for a cleaning, I can reschedule you.” When I asked her what happened she said I don’t know but if you want your cleaning I will have to reschedule you. No I apologize, I understand you’ve been here a while already, absolutely no remorse or empathy for the fact they messed up. This was my 5th visit, and everytime I go here, aside from once, I have had an issue with this office. The customer service is poor, they are very disorganized, when you ask a simple question nobody has a direct answer, and everyone tells you something different. I am VERY displeased with the service received and I would not recommend ANYONE to this office. The only reason I gave this a 1-star is because there’s no option for 0-stars. Do yourself the favor, take that extra 10 min drive to a better office because this office is not worth your money.

Source: Google

Tyesha Beasley

★ 1

Appointment was a 11am came in at 10:30am and still have not good my tooth fixed been here from 10:30am and it's already 1:05pm doctor gave me num medicine only to leave to work on a different patient

Source: Google

Ana Portillo

★ 1

Not good, they schedule me for a 4pm visit. I'm expecting my daughter to get her x-rays,exam, and her cleaning done. I waited for nearly 1 hour in the lobby. The Dr called me back, and she had a rude attitude. Then they tell me she needs a cleaning, filings etc. But that o have to schedule to come back!? Smh! They wasted my time to drive there to just get her x-rays! Ridiculous! I wish they explained better on the phone that if you have a late appointment they won't do your cleaning! I'm going back to get the rest of the things my daughter was supposed to get done in one day!!!
I'm back for my next appointment for her cleaning and her filings I've been 2 whole hours and they've only done her cleaning!!! The Filipino doctor was extremely rude, tell me why this Filipino lady walked in for her appointment checked in and got her exam and whatever done in less than 1 hour they were speaking tagalong between them 2. Which leads me to believe she did this ladies dental visit while my daughter just sat on the room for 2 whole hours!!!
I'm still waiting going on 3 hours!

Source: Google

Jessica Bertemati

★ 1

Absolute worst experience at the dentist. I had an appointment at 12pm. 2.5 hours later which included a 5 minute exam by the dentist consisting of the dentist telling me my teeth are great no cavities but recommended several cosmetic procedures. I am then told I have to come back for my cleaning on another day after I declined the cosmetic procedures. Despite being told by the scheduler over the phone and several office staff members during my visit, that I would get my exam and cleaning today. I felt completely taken advantage of and disrespected. No concern or apology was expressed for the excessive time it took to see me or the fact they couldn’t do my cleaning today. The entire interaction felt like I was pressured to do unnecessary cosmetic procedures and make money off of my healthy teeth. This will be the last time I come to absolute after over 8yrs with them. Great way to lose a loyal patient 👍

Source: Google

Danielle Garcia

★ 1

This was perhaps the worst experience in an Absolute Dental I have ever had. The schedule was overbooked, the waiting room was FULL - at least 25 people waiting without enough chairs. I had to stand for over 90 minutes in 85 degree heat, standing in the back of the room (air vent in back was not working). This office is completely unorganized, scheduling 5 people for the same time slot. Two loud arguments happened while I was there, one with staff lying to a patient's father. I waited 3.5 hours before I was brought to the back and then did not have the procedure I was there for. The staff in the back was very kind and professional, but most of the front office staff was stressed and had an attitude. There was one person at the front, and I did not catch her name, although she said she normally did not work there, that was kind and kept checking my chart for me to see what place I had in line. I wasted over four hours there with no resolution, and I am okay without doing the procedure, however waiting 3.5 hours to be told that was just a complete waste of my day. I missed 4.5 hours of work and pay to deal with this. I am currently looking for a new dental office to take care of me and my family.

Source: Google

Quisanne Counts

★ 4

It was ok the staff was excellent i just didnt lime how extremely exspensive they were i will gwt .y husband xulinary insurance and go about my care through them

Source: Google

Analisa Harvey

★ 2

I need to go back in and dispute a charge. I paid for fluoride and didn't receive any. My husband got it. Apparently all they did was polish my teeth before the cleaning. There was not any brush over of fluoride at the end of my cleaning. I'll have to make the time to go back in, with an already busy schedule, just to get my money back.

Source: Google

Jordyn Burden

★ 5

Nice
Informative
Schedule in advance
Open Saturday is a +

Source: Google

Donna Foley

★ 5

Everyone at Absolute Dental were so wonderful. They were so kind and so very caring. I am so thankful to have the. as my dentist. GOD BLESS YOU ❤️.

Source: Google

Donna Hoover

★ 5

The staff at the lake mead and jones office is amazing. I got 6 teeth pulled and I’m so. Afraid of dentist. They make you feel so comfortable and you can tell they’re all great at their jobs

Source: Google

Daulton Irete

★ 5

Honestly not enough good things to say about this place.
Dr. Mir and his assistant “John Wayne” are awesome did great work! Thank you!
The receptionist were super nice and so patient with me yall rock
And the hygienist and her assistant were real polite i forgot to get their names but yeah entire staff that helped get out of pain did awesome thank you all so much

Source: Google

Carol B-D

★ 4

Yesterday was my first time going to this Absolute Dental location. They accommodated me for a weekend appointment, which was great (but unusual) for me, and there was just a few minutes of wait time because I’d done all the preliminary paperwork online.

A lady named Teri (or Terri) did a deep cleaning for me and obliged me by only using numbing cream rather than injecting me with numbing medication into my gums. That alone made it a much better experience than I thought it would be. She was a delightful person and very efficient at her job.

I withheld one star for two reasons. I’ve noticed a trend with medical professionals here in Vegas who don’t introduce themselves when they first see you. I’ve always found that an odd thing. The other is that the waiting room could used some sprucing up (but the receptionist was very nice)..

Overall, I’d highly recommend this location because of the job Teri did with my dental work.

Source: Google

Bob Flu

★ 1

Did not identify my insurance as being out of network
Was unable to pull the tooth I requested keeping me for an hour
because there was no one the who could do it.
Performed a large number of X-Rays and photos before getting
around to telling me that I needed dentures (which I already
knew, and had already explained I could not possibly pay for).
Mumbled behind my back to the tech who had performed the
X- Rays what had missed and should have performed)
Professional?

After reflection , I cancelled my new appointment and won't be returning.

Source: Google

Alice foster

★ 5

Great Service. I was very pleased with the service. I was greeted when I entered the office. Staff was very pleasant the Dentist was very patient and she listened to my needs.

Source: Google

PocketMonster PokeJohn

★ 1

Absolutely horrible!! No doors on any of the rooms, went in for a broken tooth. they acted like they could give a shit about anyone. They just start shoving the xray stuff in my mouth and not gentle at all, Had to wait 1/2 just for a medical release form since I have to have a surgical extraction of said tooth. And when all said and done they start showing stuff that insurance won’t cover and immediately mention they finance. It’s only about money for them and could care less about the patient. Not going back!! Will have my Dr recommend some where else!

Source: Google

ellie delacruz

★ 1

my experience from this office is that they come off money hungry, second time coming in the front office couldn’t verify my second insurance and they were suppose to call me back of course no call, i called spoke to a guy he said he was going to do it and call me 10-15 mins of course no call. i just called, spoke to operator and she was trying to reach their FD and they hung up on me i called twice and my call keeps getting hung up on. i work in medical and can’t understand why they can’t do their job. never coming back will go somewhere else

Source: Google

Mikko S

★ 5

Great service I will be back. Thank you.

Source: Google

Erik Tuomy

★ 5

Very attentive, great hygienist, reasonable prices.

Source: Google

Carlos Guerrero

★ 5

My daughter was very comfortable at the dentist on lake Mead and Jones for the kids section she felt very comfortable and Anna m u r o is a dental assistant there she was just absolutely amazing she made my daughter feel comfortable she was very nice to her she was amazing need more dental assistance like that she took her time for my daughter and then when they go back in the room to go get their teeth clean I had to wait for my daughter in the in the front and the waiting room my daughter was a little bit nervous but Anna made her feel so comfortable and just and she wasn't scared at all.. I want to give a thanks to Ana m u r o

Source: Google

b b

★ 5

This is the absolute best dentist I have ever been a patient at. I was in and out in 30 mins. I got my teeth cleaned and scheduled to fill a cavity as soon as the following week. I will definitely recommend this dentist!

Source: Google

Sarah Beever

★ 5

Dr. Joseph Mir did great work.

Source: Google

Vinicio Pastor

★ 2

I was really frustrated; the dentist kept requesting X-ray appointments. It feels they do not know what they are looking at each time we go for a visit. I wish one visit and come out with a game plan for the brackets. However, this is the fourth time we've gone to do the same thing.

Source: Google

Sandra Molina

★ 1

I don’t tend to leave reviews here on google but if I could give 0 zero stars to absolute dental I would, I had a wisdom teeth procedure done during February where I developed a lump that started on the inside of my mouth due to the procedure not being done correctly which then protruded into the outside of my cheek, absolute dental neglected & refused to see me afterwards and to help me with the issue even though they knew it was their fault, I still have the lump on my face I could go on & on about how unprofessional they are. Absolute dental also REFUSED to give me my medical records! Looking to sue them right now, do yourself a favor and please seek a professional dental office.

Source: Google

Germaine

★ 1

Teeth are too loose fitting. If I sneezed they would fly out of my mouth. The last set was so thin I would need to be extremely careful that I do not crack them even with normal wear.
I paid too much money to accept them the way are now. I went so far as to change the Dentist but the results are not what is expected and what I need.
Germaine k.

Source: Google

Melissa Puga

★ 5

I have had nothing but great experiences at this location of absolute dental. The staff is always welcoming and that gives me a sense of comfort and puts me at ease. Dr Spangler has done all of my fillings and she’s great! Never feel a thing. Dr Mir has pulled my wisdom teeth and he also did a wonderful job. I always get my cleanings done by the wonderful hygienist. She always takes her time to explain what she’ll be doing and she’s gentle in the cleaning process. I love everyone there and will continue visiting this location.

Source: Google

kiy gaming

★ 1

Worst dentist office ever!!!! When I first walked in the waiting area was so tiny and crawling with infants and little kids everywhere (and no it’s not a kids dental) with no where possible for me to sit. When I approached the counter to check in for my “appointment” there were 3 people at the front one Mexican female receptionist on the phone whom didn’t even acknowledge me for 10 minutes and 2 Mexican males sitting behind her talking laughing and giggling amongst themselves and again none of them acknowledged me for 10 minutes. One of the male staff finally broke out of personal time and decided to sign me in and provide me with the proper paperwork. Mind you I’m a new patient and I knew I had to do new patient paperwork so I arrived 20 minutes before my appointment. Upon finishing paperwork it was exactly at my appointment time and I seen them continuously take in patients before for me and every time I inquired about my wait time I was told one more person before me and I again would witness them take in people before me. I untimely walked out after an hour wait when I had a set appointment. The office is very loud and unorganized. I will be finding a new dental office. I would never recommend this location!

Source: Google

Siara Tapps

★ 1

tl;dr This office is incredibly disorganized and doesn't seem to care about their patients. You'd be better off finding somewhere else for treatment.
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I used the provider search on my dental insurance app to find this dentist, and I wish I would have done more research. I initially scheduled an appt for late June but needed to reschedule. I tried calling their office but couldn't get through. I emailed their office letting them know I needed to reschedule my appt and asked what their availability was. I never heard back. On the day of that appt, I received a call from them asking if I was running late. I told them I'd reached out days prior asking to reschedule and never heard back. I was told that they received no such communication from me (although I have the emails to show for it). Fast forward to present - against my better judgement, I rescheduled my appt for yesterday. I received a lengthy new patient packet to sign and submit before my appt, and it was honestly a contract saying that I understood the cost, spoke with the dr about my treatment plan, and waived my right to arbitration, etc. None of that was true so I filled out the necessary info (including that I am 6 mos pregnant) about my medical history and insurance, and declined to sign the rest of the contract with a note that my appt was set for the future and I haven't been seen yet, so how could I sign consent stating that I had? I got a phone call shortly after from the office to confirm my appt, and the gal I spoke to said that they already had me in the system as a previous no-show. I, again, explained that I didn't no-show, and offered to forward her my call log and emails showing my communication efforts. She then confirmed that I was set up for an "emergency appt" instead of a new patient intake appt. I corrected her that I didn't schedule an emergency appt, which costs more, and just wanted to be seen as a new patient with one problem area I'd like looked at especially. She then confirmed the appt and disconnected. Over the next few days, I received several text msgs from the office claiming that I never submitted my new patient forms or confirmed my appt. I replied to each message with screenshots of my call log and confirmation email after I uploaded my new patient forms showing that I did follow through on my end. They didn't reply. Upon arrival to my appt yesterday 7/12, I was informed that I needed to fill out my forms all over again and I stood there at the desk and filled out "a shorter version". This version didn't allow me to include medical history (such as my pregnancy) so I told her then that I am currently pregnant. When I was finally seen, I was walked over to an x-ray area where the tech said "before we begin you're not pregnant or anything right?" to which I replied (for the 3rd time) "I actually AM pregnant, 6 months along". The guy looked immediately flustered & said he'd be right back. When he came back, he took the x-ray smock off of me, but didn't say why or what was happening. He led me over to the exam chair and said that because I didn't have a certain form signed by my OBGYN saying that I could get an x-ray, they wouldn't be able to see me at all. I wasn't told that I'd need permission from my OB to receive care from the dentist, or I would have taken care of that ahead of my appt. I told the tech that I was just there to be seen as a new patient and didn't need x-rays necessarily, just to be seen about the one painful tooth I mentioned. He told me that I'd have to reschedule my appt when I was able to do x-rays, I couldn't waive them. Again, I'm 6 mos pregnant and didn't even want to do an x-ray. He said he'd print the form for me and would be right back. I was left there for 20 mins before I got up and walked out. I have not received any follow up communication from them. All in all, this whole experience was a complete waste of my time and I would not recommend this practice if you have other options in your network.

Source: Google

latasha travis

★ 1

The office manager carol at this location performs her job in a very unethical way. She claims to send out my authorization for my dental work and never send them out, she do not return phone calls and she have a balance on my account she can not tell me what the balance is for and I can’t see no other dentist until the balance is paid but I have got nothing at all done to even have a balance. I am about to take this to the news because I cannot get anyone from a regional office to return my call. I went into the office and was there for 3 hours carol the office manager refuses to see me. She hangs the phone up in my face when she realizes who is calling.

Source: Google

LUISA PACHECO

★ 1

I had an emergency and after an hour wait the dentist wasn’t willing to help me. Instead wanted to sell me an expensive package.

Source: Google

Debbie Wilkinson

★ 5

This was my first visit to a dentist in almost 15 years. They were kind, helpful and made me feel so comfortable. It’s a lovely dentistry I highly recommend it

Source: Google

Omar Williams

★ 1

Absolute Denial is the worst. My initial consultation was $5000 in which I paid in full. After my treatment was completed (braces) all these random bills start coming. Now it’s June of 2024 and I was just told today that I will need to paid an additional 2,000 to finish my treatment. When I asked for a break down of my treatment plan the manager became very disrespectful, then called the police. At this time my dentist asked her to hang up the phone and she refused to do so.

Im currently still in need of treatment and no one from management will return my calls about this matter. Even when I got to my appointment today I was hit with another bill and management said paid or go.

The stress behind my treatment not being completed is taking it’s told on me mentally, I just want to smile again.

They get 1 star because of my doctor.

Source: Google

Breanna Kristine

★ 1

I went there for my son. they took him to the back and didn’t let me go in. Receptionist was short with me over simple questions. I was told we had to come back to pick up his brackets for his teeth and I would receive a call. I found out later all the paperwork I filled out wasn’t even put into the system. I go back in to see why I haven’t been called to pick up my sons brackets. The receptionist wouldn’t even look at me. Just pointed at the sign in sheet which had no pens. Not that it mattered I just had a quick question. She proceeded to ignore me and when she finally acknowledged me she had an attitude and showed my son chart was old and never updated. Then tells me no over and over and I have to have her explain no what. She meant the pediatric dr needed to put on my son brackets but he wasn’t in. But I got the gist from her short answers. Which was never said to me anyway. They gladly take your money but still no call two weeks after my second attempt to reach them. even after telling her my new number. She probably didn’t even put it in. 450 bucks and three months later and nothing to show for it. Not good for business to have ladies working that treat you like a dead bug on the wall. Very disappointed because I love absolute dental. But I don’t appreciate that demeanor or poor customer service. It’s the same girl each time. I don’t get how someone like that works front desk. Your the first face people see. A hello I’ll be right with you would make all the difference.

Source: Google

Trisha Heart

★ 1

Zero stars!this was the absolute worst experience in the world!! My appointment was at 12:00 I arrived at 11 with no food or water in my system and I didn’t get seen until 5pm that day!! I was so dehydrated and Hungry!! When I woke from surgery they was wheeling me out without my teeth or a mask! I didn’t get pain medication it took two days to get someone to help me. I won’t get my permanent sets from this place the work is bad.

Source: Google

reslie navales

★ 5

The staff are greay and even the doctor their very accommodating so we always is this location.

Source: Google

Musty Bitch

★ 1

Had an appointment to have my wisdom teeth extracted at 11am, days prior to my appointment I received texts stating my appointment was now for 5:30am. I filled out my forms online, I fasted and stopped drinking water past midnight, didn’t take my meds, had my husband take the day off work to take me.

Got up at 4:30am and drove across town to this location. I get there and there’s no cars in the parking lot, doors are locked, cant reach anyone by phone because all locations are closed.

I call at 8am as soon as the offices open up and they tell me they actually needed to reschedule my appointment so they put me in a 5:30am slot instead of informing me they needed to reschedule.

Normally I’d be understanding but this is actually the 5th or 6th time I have had this appointment booked a month out and they cancelled me days prior. This time I actually drove all the way out there first thing in the morning and wasted my time.

It’s been 6 months back and forth with them canceling my appointments and needing to reschedule. My wisdom teeth are killing me and I’m in excruciating pain. They’ve booked me out a month from now again and I guarantee they will cancel. I’m going elsewhere.

Source: Google

michelle nelson

★ 4

It was a long wait to be seen (45 min). The staff was amazing. I had to leave early due to seizure issues, but everyone was kind and caring. I have yet to meet the dentist. Will update after I do.

Source: Google

Falicia “Pixie” Alcaraz

★ 5

It has been a pleasant experience with few minor hiccups throughout the process but that is too be expected with the amount of work I was needing. But overall it was a good experience and I was well informed throughout the entire process from start to end. I would recommend absolute dental. Friendly and informative staff. Thank you for giving me a smile I can be proud of again.

Source: Google

Shenita Vasquez

★ 5

Oh it was fast ,no pain before and after the surgeon and staff was great and friendly. It was neat and clean in there. That is one place I will go back 🙂.

Source: Google

Chone Duran

★ 5

Love taking my daughter to Absolute Dental on Lake Mead and Jones. Every time we have an appointment we are seen quickly and the staff is super friendly.

Source: Google

Ricky Bullard

★ 3

I was at the Lake Mead office for well over an hour, and a half getting payment information. It took too long to find out about what was covered, what was covered, how much credit I had still available from another office. I had to work too hard to get this information that should have been already available. By the time I got into the inner office, it was another hour, and fifteen minutes before I was seen by the doctor, and had to ask the staff if the doctor was coming. Total time spent at this office was just over three hours. Not good.

Source: Google

Lum

★ 1

They should be named Absolute Scammers. They told me my insurance would cover everything they needed to do, a couple months later they sent me a bill in the mail. I call my insurance and they say that they don't cover any of it. I asked the lady at the front desk why I owed money if I told them NOT TO DO ANYTHING MY INSURANCE WOULD NOT COVER. And she sat there and said "I don't know." I am so disgusted and disappointed these people TOOK ADVANTAGE OF ME. They probably filled cavities that weren't even there!!!!

Edit: 2/29/2024 The manager reached out to me over a week ago and has not responded. So much for wanting to "make this right". I bet they're hoping I will just forget about this whole thing so I'll cough up the money and pay them. Despicable.

Source: Google

NightCourt TheSpiritualSession

★ 1

Let me start by saying, th staff was somewhat nice when I got there ,after not being able to find my appointment, after waiting for this process. I then finally got to see a doctor. After waiting about hour and a half I finally saw the doctor which took about 5 minutes. I then waited about another hour to get my teeth cleaned. Well at this time the reason why I came in is still not solved yet. And now I have to wait for yet another person. Well after waiting for another the front office lady comes and ask for payment. She then informs me the the person is coming. She takes payment and no one shows up. I waited almost a hour before I got up and went to the front desk. At this point I was mad and ask for payment back of services not rendered. She then said I needed another card to charge again.🤔 I thought then you charged my card for services never recieved and your asking me for another card. I wouldn't be so mad if someone from that office had given me a call to come back to complete my dental work. Let's be clear to the reason to went there never got taken care of. And I still have a absces that no one has given me antibiotics for. I have a infection in my mouth that can cause a severe eye, nose and throat infection. I'm out money and options

Source: Google

Talia Stevens

★ 5

Very patient and friendly with my son he’s 3 they took their time and was fast during the process

Source: Google

carola mcjunkin

★ 5

Everyone is so nice here. The oral surgeon Dr Schlesinger and his crew are the best. I have followed him through 2 offices so far. Everyone is super helpful and very thorough when explaining things.

Source: Google

Makia Flynn

★ 1

WORST EVER NOT HAPPY
My appointment was at 12 noon it is now 2:52pm and I’m told it will be another 30 minutes to an hour. An hour into my wait the receptionist decided to give me a new patient form. An hour after that she informed me that they did not have my referral or know what procedure I was getting done and my dentist didn’t answer so I had to drive & get a written referral and come back. I got no instructions for before or after the procedure I just decided not to eat or smoke the night before which sucks because now I haven’t eaten in almost 24 hours and I’m sitting out front in my car smelling Burger King because there are no seats inside. My tooth is beyond hurting me because I haven’t had an ibuprofen or antibiotic at all today in prep for the procedure. Haven’t been able to drink water. Somebody else has to pick up my child from school because I did not carve this 4 hours out of my day when they told me it would take about 30 minutes. I’m in pain, irritable, thirsty, starving and this is my second time being told “it’ll be about another hour, you’re next”. If I had an option I would not let these people touch my mouth but since I’ve waited a month for this appointment I have to stick it out. EXTREMELY DISSATISFIED

Source: Google

Richard LoMonaco

★ 1

This place is awful. An Absolute Money Grab is more appropriate. Seriously, this place is awful. They refused to clean my teeth if I didn't get a full irrigation!! The first time I showed up they told me I wouldn't be called in until 2 hours after my appointment time. When I came back another day, they didn't call me in until 45 minutes after my appointment time. They were very aggressive with the x-rays, took forever to do everything, and then sent the insurance lady in to tell me they wouldn't do anything unless I paid $300.

Source: Google

Tito Salgado

★ 5

The staff is absolutely awesome! Come here for ortho and I love that on Wednesday they open @7am which is before school/work time and I can come get my work done. I do appreciate the new office manager for orthodontist, Priscilla, she helps you with a sooner appointment than what the call center can offer. She is nice, friendly, and very understanding.

Source: Google

Alicia Jay

★ 1

They told my husband he needed several things done but that our insurance wouldn’t cover it. I called them back because my insurance told me they would cover most of the treatment they suggested for my husband. The girl at absolute dental in lake mead and jones said my insurance didn’t know what they were talking about and they need better training. They didn’t even bother trying to get pre-approval from my insurance. Looks like they just wanted to get easy money from us rather than submitting claims…. Definitely won’t be returning
Update
My husband ended up finding another dentist and when he got his exam done they said he had NO cavities, NO root canal was needed and his wisdom teeth didn’t need to be extracted. Absolute dental gave him a completely WRONG diagnosis. It is a scary thing to think that they could be doing unnecessary procedures on people just to take their money

Source: Google

Luis Russo

★ 1

The worst experience EVER, do not go there because they will rip you off of your money and if you still not convinced with this go to the first visit and you will learn that their recommendation will be to extract all of your teeth. I heard other people complaining about it and if you don't stopped it they will leave you toothless and sell you the partial or the implants but it doesn't stop there because if you choose the partial they will give you a temporary and then you will have to wait months until you get your permanent partial denture, to the point that you will have to drop the procedure or wait with discomfort for months. This place should be shut down permanently because they are ripping people of. They are a bunch of dishonest people.

Source: Google

Veronica Cameron

★ 5

I am so in love with my smile thank you absolute dental

Source: Google

Carin Swanson

★ 5

I love Absolute Dental, have went to them for years prior to this visit. Life happens, we all go on different roads, but am very grateful, for the chance of Absolute Dental, taking care of this life or death matter of a situation. Extremely grateful, words cannot describe, and thanks to everyone, who had a hand in this.

- Carin Swanson

Source: Google

Cassandra Jeter

★ 1

FYI….PA IMAGING IS GONNA COST YOU! This is what they don’t tell you, depending on your insurance due to some companies covering this procedure and a lot do not. They will tell you it is required but it is not!! Regular bite wings are sufficient. Please be informed before going to this office, because they are not going to tell you until they send you the bill! CONSUMER BEWARE!!!!

Source: Google

Khalilah Shabazz

★ 1

They are always over booked and under staffed! Its ridiculous! My son has braces and what should be a smooth process its unorganized! He has school and I have to work. They send you back and forth to the offices and no one and I mean no one communicates! You make an appointment and they're never on time! Its disgusting!

Source: Google

Joshua Lee

★ 5

God is amazing and worthy to be Praised. Staff at Absolute were friendly and helpful. Dentist was awesome and so was the gentalman who made the mold for my partial. Everyone was professional and helpful. Thank you guys. God bless you.

Source: Google

Mayra Perez

★ 5

I really like how they treated me and my kids they were so nice so kind. I recommend them.

Source: Google

Anthony Robbins

★ 5

From the minute I walked in the door it felt comfortable. Everyone was so friendly, courteous and knowledgeable. They took good care of me.
THANK YOU!!!!!🫶🏾👍🏾

Source: Google

Bailey Fitz

★ 1

I paid $3,000 dollars for some work, and the work still isn’t completed. At the last appointment I went to they tried to charge me another $2,000. They said they would figure out what went wrong but they did not finish the work. I am still missing a tooth that I paid for, and they already billed my insurance so I can’t even go somewhere else and get it done without paying full price. I’ve called three times and each time they say someone is going to get back to me and they never get back to me. This place does not care about their patients they just care about the money. Now I’m in danger of losing the tooth below because it is growing up into the space where my other tooth should be.

Source: Google

Barbara Simon

★ 5

Since moving to NV I really hadn't found a good dentist that I wanted to use... Absolute Dental was recommended by my retirement group CALPERS... so glad they did 😊 as a child I had a dramatic negative dental experience... the Absolute Dental staff was very caring and concerned about my first visit with them... Kudos from the ladies at the front desk and all the staff. Caring professional and EXCELLENT customer service... So glad I found them 💕

Source: Google

Zara Maldonado

★ 5

So far i havent had any issues with this office, they are very flexible schedule wise, as i have an adult son and minor daughter they put them both at same time and i like that this location sees both. Not too happy with tje surrounding area but overall good, dentists are happy to explain whats going on and staff is friendly… no billing or insurance issues

Source: Google

Rachael Ventura

★ 1

This has been my daughter’s dentist her whole life but I won’t be coming back… They made me feel really uncomfortable when they tried to separate me from her. She’s barely 4 and I don’t let her go to appointments by herself… They also gave me a bunch of attitude because I denied the X-ray. This place isn’t designed for kids at all… They even sent her home with adult tooth paste. We are going to switch to a more kid centered dentist.

Source: Google

Forever Free

★ 5

When it comes to my children I expect the best care I can possibly get for them. I am so grateful for all of the staff and dentist who helped my son during an emergency visit. Everyone was kind and professional and the dentist was very knowledgeable and made me feel comfortable and informed every step of the way. Thank you to everyone at absolute dental for your professionalism and care!

Source: Google

Chelsee Kimberlyn

★ 5

I am extremely happy with Dr.Kim as my daughters dentist. We originally came in because we noticed a tooth growing through the gums , after him and his assistant (who is also so amazing she really went above and beyond to make my baby comfortable) when they did the X-rays and found an extra set of baby teeth he removed them so effortlessly and again was so gentle with my 4 year old! They took the time to consult me and show me what’s going on through X-ray pictures and their knowledge of their skill I definitely felt very informed so I could make the best decision. I HIGHLY recommend THIS office , all of their staff was more then friendly and welcoming for our first time in a dental office with the circumstances and how everything happened! AND most of them are parents themself so they give you that sense of they know what it’s like to be on the other side of things !! 10/10 for sure !

Source: Google

Eli Guzman

★ 5

Wow! Literally the best experience I have received in a dental office , I have high anxiety and they made me feel so welcome. They explain and showed me everything. It really seems like they care. It makes me comfortable going to my next appt

Source: Google

Lakirsha Holmes-Sayles

★ 2

Was discussing what happen with another patient in front of others. Also they are trying to redo work that I just had done. Won’t be back to this location. Rancho and Charleston is way better office.

Source: Google

Christine “Sunny Ra” Rodriguez

★ 5

I have been to 5 different Absolute Dental Locations and this is the best one! They are on their p's and q's and the doc knows his ish! He gets straight to the point and handles business!

Source: Google

Lena Tipton

★ 5

staff was so kind and helpful!

Source: Google

miwa stevenson

★ 1

When I made an appointment, I asked them if I can use my insurance for cleaning. He said "yes". I didn't want to take X-ray because I just wanted cleaning. But they forced me to take one & tald me I need to pay $2500 even I don't have any cavities lol. So I asked them if I can do regular cleaning because I just did deep cleaning 3 months ago. They said no. Totally waste of time. They are trying to make the money as much as possible!
On February I went to their different location. Dr told me I need root canel $5000. So I went back to Japan & see Dr. He said differently no need. He just fixed a l cavitie & have no problem after that.
I will never go back to absolute dental.

Source: Google

Brian Apfel

★ 1

Two teeth were pulled one healed the other one I had to go to the Emergency room wouldn't stop bleeding until 12 am almost 12 hours later I have scaring in side of cheek right side I was set up to be put to sleep but he wanted me to say awake at the end of them pulling my teeth I was rushed out of office handed my Script and sent off without extra Gauze

Source: Google

Sue Nei

★ 1

This is the most disorganised dentist office I have ever experienced. Firstly they did not actively communicated and advise their patient before dentist procedures. Secondly, an appointment date and time was only given when we called to stay updated. Thirdly, on the day of appointment patients are told that appointment time does not matter, it is a first come, first serve service. Ridiculous and lack of concern for patients. I watched elderly people waiting in their hot cars two hours after an appointment because of their disorganisation. Tip!! You should not be overbooking patients in a health facility. Another point to note is that there are front desk staff members who is doing a disservice to your organisation. They do not have customer service skills and should be better trained in the handling of escalated incidents. They should never be rude and disrespectful to paptients who have sat waiting hours in their cars to be seen. One clerk in particular was lazy just to check the chart to determine how long a patient had to wait to be seen. Another thing to note is that people who are undergoing surgical procedures have been fasting 12hrs prior waited for hours without even water. We will never return to this establishment again and I do not say this lightly.

Source: Google

Samantha46 Puls

★ 1

The worst place never going another absoulte dental .
I had an app . At 11:30 waited 3 hours to get called back then another hour waiting to talk to the dentist . I ended up just walking out cause i couldnt wait anymore .
I could get in and out of a hospital faster then that place .
Only good part was the office receptionist . She was very kind and tried to help.

Source: Google

Jason Platt

★ 5

Well I don't know why I got abandoned email from you guy's? I haven't been in for a good while. But the last time I was there my Experience was great. 5 Star ⭐⭐⭐⭐⭐ update to my last Review gonna make a visit Monday morning

Source: Google

Denisha Taylor

★ 5

Love this location. My favorite hands down. 🩷🩷

Source: Google

Tiffiny Draper

★ 1

Horrible!!!!!! My daughter's initial appointment we waited and 1hr just to get x-rays and exam, but I gave them the benefit of the doubt even after another person who was waiting in the waiting room, specified she had been waiting for her brother to get done and his appointment was at 2pm at that point it was already after 5pm. After we finally got in. We were told what work needed to be done. Upon leaving the office billing told me she would call me the next day to discuss prices. I received no call the next day or the days after that. So I decided to call back after it had been exactly a week to find out why I haven't heard anything. They pretended to have concern. Anyways I finally got the pricing of what everything would cost. A few weeks later I scheduled my daughter to get her deep cleaning. I needed my mother to take my daughter because I could not take anymore time off of work. Well when I called to get clarification of the price of the deep cleaning I told them my mother would be bringing my daughter. The receptionist called me back to tell me that I needed to fill out a Authorization form to give my mother permission to bring my daughter and act as legal guardian for that day. She said she would send me the form. This form was nothing but a piece of paper that said I the parent of the patient give these people permission to consent to oral care etc.....So I printed it out I filled it out at work, so happens my boss who is also a notary saw the release form and commented on it, so I asked if the note needed to be notarized she said no because there was not at place on the form indicating she needed to notarize it. I said okay. Mind you even the email did not indicate it needed to be notarized. Needless to say appointment day comes and they will not see my daughter simply because the form which is super basic like they created it themselves was not notarized. I told them to give my mother the records and I took my business else where.

Source: Google

Cg Cg

★ 1

If I could give no stars I would , but won't let you post without a star.
I agree with a Gentleman who wrote a review saying place is horrible. We have had the same experience , you can schedule for a certain service and when you get there they are high pressure sales. Way I see it is the customer my self is requesting a service why can't I get what I am asking for instead they want to push other treatments and won't do what you ask them unless you do something they want to do which is of course more money.
I also witnessed absolute dental telling an older lady after she paid for lower partials that she needs to get 20k implants , all the lady wanted was to get what she paid for correctly. This lady has been in there 3-4 times before to have her partial adjusted and they worked on it each time and sent her on her way, seems like to me once this lady paid , absolute dental didn't take care of her properly and then proceed to high pressure sales the lady. Tell you if that was my Mom you can bet I would be in that office.
I will be filing a complaint to the BBB.
Absolute Dental you should realize people choose to come to you to have work done. People spend there hard earned money to get teeth fixed it's a health hazard if you. Realize we are the paying customers , give us what we ask for and stop trying to up charge at every corner.
My recommendation to the public find a different dental office not named Absolute Dental

Source: Google

Carol Kim

★ 5

I had a painful wisdom tooth and needed to be seen for an emergency appt. I called a few other absolute dentals near me and no one even picked up the phone. This location did and the office manager Jazmine was so kind and informative. Told me to come in as soon as possible! Got in at 9am was greeted with enthusiasm and a smile. Got in within 15 mins and Dr. Polonus along with the dental assistant were so nice and sweet. Made me feel so comfortable, asked about my kids, and reassured me when I seemed a bit nervous for my first extraction ever. Which took only 5 mins to pull. I was in and out in an hour and a half! I’m used to unenthusiastic staff but everyone I encountered today was exceptional and I may just start coming here from now on.

Source: Google

Brandi Robinson

★ 5

they were fast even though they were crazy busy. Had all my teeth removed and can say I am okay. Little sore but doable. Thank you for taking away all the toothaches I had or ever will have.

Source: Google

Natalie Rochelle Escobar

★ 1

Horrible experience, they gave me a referral and I followed up yet they did not, this became a complete waste of my time and the staff is rude do not recommend and I will not return

Source: Google

shandrea daniel

★ 1

Absolute worst experience. I got there within 7!’ins of my appointment. It took 45 mins for xrays and I waited another 45 mins and no dentist in sight. One gummy came in after 20 mins to say the doctor would be in shortly and that never happened! As I was walking out, three employees, I don’t know if they were dentist, assistants or what but they were standing there laughing and having a casual conversation and one girl was showing them items on her cell phone and laughing.

I should not have to wait 1.5 hours for X-rays and not to be seen by a dentist for a cleaning and check up. I left work early to go get my daughter to be on time.

I hope for excellent service and to not have my time wasted. It’s not ok to treat people that way and if you are understaffed; which you weren’t because employees were just standing around, but if that is the case don’t overbook dental patients.

Highly unacceptable, I will not be back. I expect a call and I do not want to be billed for this!

Source: Google

ebby

★ 5

Great customer service…. Everyone was extremely friendly and the staff made me feel so comfortable… highly recommend Kuddos✨✨✨

Source: Google

Saraya Hydock

★ 5

This is the first dentist office that my daughter was able to go to and be treated so nicely! My daughter is Autistic and the last dentist we seen refused to see her because she was "too hard to handle" but this office and every staff member that helped us was absolutely amazing, kind and very helpful!

Source: Google

Alberto Castro

★ 1

If i could i would give this place a 0, i know i'll get a response of sorry for the experience or what not. My daughter's appointment was at 2, been here since 1 cause of paperwork and what not, it's 430 and we haven't been seen yet. No seating no communication from staff, and as i can see in the lobby overbooked. And overstaffed with people just standing around looking like they are doing something with actually not doing anything.

Source: Google

Swimp Biscuit

★ 1

The staff here LIED to me telling me that my insurance 100% would cover everything besides fluoride. Two months later I get a bill in the mail stating I owe them money. I was SO furious and upset that these people LIED TO MY FACE, when I told them I was POOR and could only do what insurance covers. THESE PEOPLE ARE SCAMMERS. I AM SO DISAPPOINTED.

Source: Google

Clara Santos

★ 2

I waited over a hour before my name was called and once I seen the Dr Dentist 🦷 which she was good and professional explained in details I waited another 30 to 45 minutes for the coordinator to give me my next appointment appointment time 10am left the office after 12pm smh 🤦‍♀️ truly I understand it can get busy but please acknowledge patients that has been waiting for a long time I had to ask why am I still here when the Dr seen me already

Source: Google

Lauren Davie

★ 1

I do not like the options that were given to me. I think all dentist are more worried about an upsell than to try and help the patient. It’s always an insurance and money scam with dentist. When you truly need their assistance only option they want to offer is to extract your teeth: That’s not the only option. And we should have more of a decision. On your own treatments and plan for you teeth or dental
Future. I hate dentist like this.

Source: Google

Jeanine Den Hartog

★ 1

I should have read these reviews and not the insurance reviews. We had similar problems with 2+ hour wait just to do xrays, no cleaning because they wrote up a whole treatment plan. Now I'm waiting for a copy of the xrays to be sent to me. Office is clean, but slow as molasses.

Source: Google

Mysticc

★ 1

I went into the office today 3/23/2021 had my daughter with me and they said she had to wait in the waiting room and could not come in the office with me so I asked if they would keep an eye out for her and the girl at the front desk said NO! Shes 11 and is nervous being away from me she gets anxiety so if they won't let her in the back with me for a consult and they wont keep an eye on her while I'm in the office what do they want me to do I drove from Pahrump for this appointment for them to act that way! I could not even believe it! I had several appointments too for a lot of work I need and canceled every appointment now I'll find a better place! I can not believe how this office runs! Like anyone in there right mind would leave there kids out somewhere! Mind you she had a mask on and was just quite!

Source: Google

Chrystine McCall

★ 5

Was in and out in no time everyone was helpful and nice enjoyed my visit and so far enjoyed meeting Dr Mir

Source: Google

Mary Finch

★ 5

They were very thorough and very friendly, professional and efficient. No long waiting periods and the person who reviewed my insurance coverage was very friendly, efficient and knowledgeable. Thank you.

Source: Google

Karen Hughes

★ 1

Worst dental office experience ever, hands-down. If I could give them 0 stars, I would. One small, old filling fell out so just needed replacing.

First problem was the lobby. It was hotter than Hades (the A/C was out), with about 3 plastic lawn chairs, so I had to sit on the floor (back problems, can't stand too long). There were also 3 receptionists, all of whom ignored me for quite awhile after I had walked in.

Second problem was the wait. It was more than an hour past my appointment time and I asked how much longer it was going to be because I'm a diabetic. They took me into the back about 45 minutes after reassuring me that I was next.

Third problem. After the exam, and telling me how many more problems I had, I told them all I wanted that day was the filling, and I wanted to schedule a cleaning for later. The assistant tells me the dentist won't do my filling without a cleaning first. And, naturally, they want to do the deep-pocket one, which costs more. I begrudgingly tell them to just do it, hoping to move the process along.

Fourth problem. After at least another hour being cleaned, I am moved back to the room for the filling, and I am stuck waiting for the dentist for almost 2 more hours! By this time, I am feeling my blood sugar getting low, I can't eat or drink because I'm numb, and I tell the assistant I have to go, reminding them that I'm diabetic, yet again.

Fifth problem. The dentist FINALLY comes in, and is COMPLAINING about being late to go to a different office - and BERATES ME for having my teeth cleaned first!!! I tell her what the assistant told me but then the dentist CHASTISES me for, get this, NOT GOING IN SOONER! As if I knew ahead of time that my filling was going to fall out!! And, to make things worse, she started prepping a tooth that I knew was going to need a crown. I had NOT asked for that to be done at that visit, but before I could even speak, she began stripping the tooth!! I was numb, exhausted, and had no choice but to let her finish and put a temporary crown on.

After SIX (count them, 6!!!) HOURS, I was done and, by that time, I was getting sleepy and confused from my dropping blood glucose level. I was afraid to drive home. And, the cherry on top?? When I got home, and the numbness wore off, I felt something sharp on my tongue - and I discovered that one side of the filling had not been filled in!!

I am disgusted beyond words with this experience and I'm afraid to return to have the permanent crown put on and the filling fixed. After that next visit, I am never returning. They don't value me as a customer and they certainly don't respect my health.

Source: Google

Kristiina Alander

★ 4

It was a super long wait but it was worth it. Everyone there is so nice and understanding, the oral surgeon and dentist's bedside manner was amazing.

Source: Google

John Rodriguez

★ 3

Went in on a Saturday, wait was not long but the dentist moves like a sloth and just chit chats with staff about stuff and gets to you when he feels like. The first impression is not a great one here and the overall staff does not appear to be a welcoming one like my previous dentist office Abbey Dental where everyone smiles and makes you feel comfortable. Only one employee was welcoming but he lacked sophisticated manners although he was a nice person. I think I will be looking for another dentist only because I don't feel comfortable here. I cancelled my Saturday appointment with them.

P.S. tape was used for some of the machinery there and the dental tools were not bright and shiny, they appeared to have a residue on them, could have just been tape residue though but they did not appear to be updated and looked old.

Source: Google

Dorri Siler

★ 5

Everyone was kind, caring and patient with me. I'm happy to be back on my journey and feel confident that this team will get me back up to par !!
Thank you all 😄

Source: Google

Naraya Phillips

★ 1

DISRESPECTFUL AND INCONSIDERATE HELL HOLE! RECOMMENDS AND FORCES UNNECESSARY TREATMENTS AND MAKES YOU COME BACK FOR SEVERAL REPAIRS THAT THEY MESSED UP ON!

Source: Google

Camille Hyder

★ 4

The only thing i did not like was the waiting

Source: Google

Davida Pleasant

★ 5

Everyone is very nice. Even though I keep crying. They were very kind and helpful and made me feel comfortable. I got my wisdom teeth taken out and they didn't put me to sleep, but I didn't feel a thing. They are great. Dr Harry Golnazarian is amazing.

Source: Google

Lynda Goodman

★ 1

UPDATE: it has been over two weeks since I reached out to office no follow up from your staff . Prior to you ever responding with you pathetic attempt to have me reach out again I emailed your email and it has been over a week with no response. As I stated below this company only wants your money and lacks customer service. I refuse to ever go back to this company.
If i could give the office zero stars I would. I called to setup a biannual dental cleaning as a new patient. I made sure my insurance was covered and my appointment was set. The day of my appointment after getting my x-rays done they state the do not do cleanings on this day and I would need to reschedule. Angered as I was I rescheduled with office. My cleanings and x-rays are always covered in full but to my surprise I received a bill in the mail. I called my insurance and they stated they were actually out of network after I had verified with the practice they were in network. I have been contacting the office for over a week and only get the call center reps who can not help. This is the worse customer service ever! Do not go to this place they only want you for your money.

Source: Google

Robert Weir

★ 5

When my amazingly painful upper molar needed a dentist that would fit my Anthem blue cross insurance plan I was absolutely astounded and pleased that a dentist that would help mend my poor tooth was so close to where I live, even within walking distance of about two miles! Hurray! I couldn’t wait until I could have the simple pleasure of eating ice cream bereft of that achy breaky tooth that for the past month or so really throb. A few days later I I had my appointment set for that day at one even though a more appropriate dental time would of course be 2:30 ergo tooth hurty or tooth dirty . I also heard that the dentist as a joke likes to dress himself as Dracula because he said he has bat breath. Just joking. Actually the dentist named Dr Mir was very pleasant and abundantly compassionate to help me with my dental related needs. Dr mir was really super applying just enough novocaine so I wouldn’t feel hardly any pain whatsoever in what would ultimately be needed in that aching tooth to be yanked like a lawn mower. The entire time yesterday April 9, 2024 was around three hours and was being there ever worth it! I’m very gracious and pleased that I will be able to once again enjoy those simple pleasures like eating a snow one or ice cream without that harsh painful throb. Yikes! Thank the good Lord for Dr Mir and his spectacular staff😊😊😊

Source: Google

Andrea Tolentino

★ 4

Came here once before it was close to the our house so it was convenient... it was kinda of eerie because they are almost like the only one in the whole strip mall... we got there a little early and there was no one there... well there was a lot of parking... nice and clean front office... my daughter and i both had appointments and we didn't have to wait long to be called... the staff was all pretty nice and helpful... the dentist was was so nice and very friendly... the dental hygienist was just as nice and friendly... and they both were very efficient... when i read some of the reviews i was unsure about this place but so far we haven't had any issues... plus they take the insurance that we are covered under... one thing that i liked is that they give you options to what you want to do as treatments and payments...

Source: Google

Emily S.

★ 5

I had an appointment earlier today (10/17/23), for teeth extractions and immediate dentures. I wasn't in a lot of pain up until Dr. Amir got to a certain tooth. I needed another shot of the local anesthesia. While doing so, he and another dentist (the assistant) were making jokes.. trying to get me to laugh. Which it worked. Lol obviously their way of making me feel more comfortable.

Source: Google

Michelle Jackson

★ 1

I go in for my appointment today thinking that they're going to work on getting my partials ready from the mold of my teeth that was done months ago. No! More unnecessary x-rays and telling me that I need a root canal and a deep cleaning before I can get partials. All of this after getting angry with me earlier this year because I refused sedation. So they sent me packing way up to the Simmons location to have needed extractions. The lady dentist refused to listen to me and got huffy because I asked questions about my teeth, which they seemingly want to take all of them. Once again I'm in limbo dealing with this dental office. I'm beyond frustrated. They also try to pressure you into applying for funds for certain dental work. I will be reporting Absolute Dental to my insurance company and the BBB in that order.

Source: Google

Tyshmika Dyer

★ 5

The dentist was very thorough, informative and quick. The staff members are very polite and treated me like family. I will continue going to this place as long as I am a Vegas resident and will definitely recommend this place to any and everyone I come in contact with who's looking for a good place to have dental work performed. Thank God for Absolute Dental!!!!

Source: Google

Jennifer Caballero

★ 2

I didn't like the fact that I wasn't allowed to be w my son during his exam n cleaning, he's only 7, I sat there with anxiety not knowing what was going on and where he was n if he was ok, I asked several times to be able to go with him n they denied me , he is a child, I disagree with this most definitely

Source: Google

Anissa Kenney

★ 5

Everything was super Awesome and the staff members made my appointment wonderful and everyone was very helpful, open-minded, and amazing.... I can't wait for my next appointment.
Thanks Absolute Dental

Source: Google