★ 5

So grateful we met Dr. Villaluz as our primary family doctor from my mom, my husband and me. He is an exceptional physician who really cares about his patients. He is kind and easy to approach that makes you more comfortable. He really pay attention to all your concerns and take his time to explain well unlike other doctor’s office in few minutes all done. Above all he is really knowledgeable in his profession. Also very convenient for medications because the office has his own pharmacy inside the building. For those looking for a good primary physician I HIGHLY RECOMMEND!

Source: Google

★ 5

Great Dr. Very thorough. I feel like I could spend an hour talking to him.

Source: Google

★ 4

Long waits but kind staff and good providers

Source: Google

★ 5

Dr. Villaluz was my mother's primary physician for the entire time we lived in the Valley. He always treated her kindly and fairly. Thank you Dr. and all of your staff for the care and help you gave my mother. Wish the best in life for all of you.

Source: Google

★ 5

Source: Google

★ 5

My dr for 35yrs.great dr

Source: Google

★ 1

They post that they open at 8am. No one was there on 9/17 at 8am. I had to go around the back and the employee door was open.they finally opened the front door at 8:30am
I came there to support my goddaughter. Dr Villacruz was not receptive to me asking questions. He said I interrupted him. He walked up on me as if he had dominance over me and his body language appeared hostile and defensive. I stood by because I felt threatened by him towering over me and I apologized for interrupting him. He asked me to leave which I immediately did

Source: Google

★ 5

Source: Google

★ 5

During my 8 years living in Las Vegas, the best doctor I had the pleasure of seeing was Dr. Zephyrene Villaluz. Not only was his medical expertise top-notch, but he also showed a genuine level of care and attention that's hard to come by. He took the time to listen, explain things clearly, and always made me feel like a priority—not just another patient. His professionalism, compassion, and consistent follow-through truly stood out. Without a doubt, he is a rare gem in the Vegas medical scene.

His staff are great as well; from Lizel (sp?) who handles the lab and imaging referrals, she is very quick to send them out; Jessica whom I have dealt with when it comes to completing FMLA paperwork for myself and my two daughters she is very quick to act and had them completely filled out in a timely manner. Thank you so much!

Source: Google

★ 5

He is the best doctor!! He never makes you feel like he is in a hurry and listens to everything you say.

Source: Google

★ 5

This is the best Doctors office I have been too . The staff is really nice too. Both Doctors I seen were great . They take their time and seem to really care about your health.I am so thankful that I found this place . Everyone is amazing . Thank everyone for being so nice and caring.

Source: Google

★ 5

Dr, Villaluz is a wonderful Doctor. I must admit the office does need organization and updating but that could never take away the fact that Dr Villaluz is a great Doctor

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

I'm here to see Dr. Tirey

Source: Google

★ 1

Source: Google

★ 1

I called this morning asking if they accepted new patients, was told yes. The woman stated they could get me in April. I tried booking the appointment, once she learned I would be paying cash and did not have insurance, she then stated, they do not take new patients.

Source: Google

★ 1

Stay away from this place please they only want your money and insurance info of course, they don't care about your health, they denied
My medication for my pressure because they want me to pay of course ,i call to get a refill the girl told me ( if you feel bad cuz you don't have pills call 911,, or if you want your medicine from us i need you to pay $75 but i can't give you a receipt,,i was like whats'' anyway the girls from the staff are dirty ,no manners this place its disgusting just like the personal 🤢🤮 please stay away from this place

Source: Google

★ 1

Absolutely a horrible Doctors, Dr villaluze is the worst I was in there and was told by him " shut up and don't talk when I'm talking you don't ask questions until I m done and you don't speak till I say so". How rude can someone get. He also asked me how much I weigh and I told him I was 170 he told me "that still to fat" way to make a person feel horrible about themselves. And to top it off the staff was clueless about everything. Never going there again, military family please stay away !!!!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Dr. Villaluz is a great doctor but unfortunately his staff is the absolute worst! Trying to get a hold of his nurse is almost impossible. When transferred from the front desk, who is horrible by the way, the phone just rings and rings until it disconnects. Who in this day and age doesn't have an answering or voicemail system?! When you finally do get a hold of his nurse she's not very friendly and will not follow through with what she says. I called to get a refill authorization for my mother's blood pressure medication because she ran out of refills and the pharmacy had been trying to contact them. Jennifer, his nurse, then advised me that she needed to come in to see Dr. Villaluz because she hadn't been seen in over 6 months. I scheduled her a follow up but asked if she could call in a refill until her appointment, which is not until the middle of June, and she said she would do so. I called the pharmacy to ensure the refill authorization was submitted but it had not been. I've tried multiple times again to get a hold of his nurse Jennifer with no success. So I finally asked the front desk to leave her a message to call me back. Did I get a call back, nope! My sister called the office again and she got the same treatment I did. She finally just yelled at them and the medical assistant said she would call the pharmacy to authorize a refill until our mom's follow up. Checked with the pharmacy again and they hadn't received anything. Although we like Dr. Villaluz, his staff is awful. I recommend the doctor but I can't get past his disastrous staff.

Source: Google

★ 5

BEST DOCTOR EVER STAFF IS AWESOME I HIGHLY RECOMMEND THIS PLACE

Source: Google

★ 1

horrible customer service!!!!!!!! i dont know how a doctor can have people like that working at his practice. unbelievable dont come here they DO NOT care about you

Source: Google

★ 1

Horrible costumer service , the girls in the front office act like its the worst job ever , not friendly or nice , not even on the phone there friendly . I love my parents Doctor Cristina bellinger , she's great doctor but just because of the service , I want to change them to another doctor because , people like he ruin someone's day , don't go my advice try different office

Source: Google

★ 1

Horrible customer service! Stay away. I have been been a loyal patient to the office since 1999 and my experience recently has been unbelievable. I called to make an appointment for my daughter and I was transferred around for about 45 minutes because they couldn't schedule an appointment due to her age, even though I have taken my daughter there since she was 10, she is now 17. They finally scheduled an appointment and when I arrived, they did not have her on the schedule. This made me very upset but they agreed to see her. When the doctor came in she started screaming at me and my daughter telling us we were disrespectful and that she has other patients to see. Very unprofessional and called my daughter a Princess in a sarcastic tone. Please stay way from this office and from doctor Cristina A. Belanger. She was so rude, I can't believe she would treat a patient the way she did, It saddens me to leave the office but I will not return.

Source: Google