PDS Medical Group Durango

Las Vegas, 3140 S Durango Dr Ste 100 B, Las Vegas, NV 89117, United States | β˜… 4.4 (253 Review)

πŸ“ž +1 702-273-3680

PDS Medical Group Durango

Category

Nurse practitioner Physician Family practice physician

Description

We welcome you to PDS Medical Group Durango! We are proud to be your complete Las Vegas primary care provider with services including primary care, preventative medicine, blood testing, chronic disease management, vaccinations and injectables, DNA testing, IV therapy, allergy shots, and more. We provide comprehensive specialty services with advanced, proven technology and offer customized financial solutions for you.

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Reviews

Dennis Zabel

β˜… 5

I am impressed with the staffing a this office.

Source: Google

Karey James

β˜… 5

Excellent medical group and wonderful provider!

Source: Google

SPENCE FISHER

β˜… 5

Great experience. Very friendly staff. They communicate very well. Alyssa is very knowledgeable and informative. I feel very comfortable with her.

Source: Google

Merlaina Beckwith

β˜… 5

Source: Google

Joseph Honrath

β˜… 5

Hey there, just wanted to share with you all my experience with PDS Medical Group. What a breath of fresh air these ladies were. I was previously going to forte medical group and these two offices are a night and day difference. I highly recommend them for all your medical needs. And what’s even better because they have a dental office in the same space so you can knock out your medical and dental in one visit…. Brilliant thanks again girls. Looking forward to getting my help back and check.πŸ‘πŸ’ͺπŸ½πŸ’―

Source: Google

Ryan Scroger

β˜… 5

06/15/26- Omg this office truly cares about their patients and well-being.
Alyssa, Merlaina, and Ayasha worked wonders and made me feel comfortable about myself. Judgement free and caring which is rare to find in Vegas for doctor offices. They took me in last minute and guided me with problems I am currently facing. I recommend all of Vegas to book their healthcare here.

07/02/26- Follow up appointment with PCP Allie Isip. SENSATIONAL DOCTOR with PERFECT staffing. Lab orders are submitted electronically to labs. Prescriptions are made with detailed information on how to be taken. Staff is kind and genuine. Easy to call, make appointments, reschedule appointments, and make a way that fits YOU’RE schedule. I had problems with some claims and the staffing took their time to figure things out. IF THERE IS A WILL THERE IS A WAY.
I recommend anyone looking to better their health to book a visit:)

Source: Google

Julio Hinta

β˜… 4

Source: Google

Tiffany Elzey

β˜… 5

Ayasha-Merlaria /Jamie ….. very lovely ladies down to earth. Ayasha-Merlaria very respectful/ very helpful and nice. This doctor Jamie Griggs very Nice understanding and actually cool person also honest . It seemed like both of these ladies is always them self and that’s a plus. I would recommend this doctor to anybody. She has a Professional crew.

Source: Google

Arwin Ricarte

β˜… 5

Source: Google

Daisy marie

β˜… 5

Source: Google

Michael B

β˜… 4

Source: Google

Andy Dang

β˜… 5

Aisha, Marlana and Jaime provide excellent care when it comes to medical needs. Also, they provide reassurance and care that everything will be okay. Showing that they actually care about how you feel. Please do come to them for any medical needs.

Source: Google

Kimberly Lipskey

β˜… 5

Source: Google

Trisha

β˜… 5

APN Jamie Riggs:
has a wonderful bedside manner. She asked questions that were pertinent to the most recent information in my chart as well as following with questions for my current health updates and has a really engaging personality which made me feel heard.

CSR Aisha at the front desk:
is always thorough with scheduling follow up appts, assisting with lab appointments when I am checking in and out and always has a smile for me.

MA Merleyna:
is a truly wonderful medical assistant. She is thorough in taking readings and gaining information about current issues I may be experiencing while also ensuring I'm comfortable and ready for my APN appt. I'm honestly not sure how she does it but her inner warmth comes across each time and I feel cared for which eases any nervousness I tend to be feel when visiting the doctor.

Source: Google

Robin Katz

β˜… 1

This is a very disorganized medical practice. One day, my PCP suddenly was gone, and it was handled poorly. I do not recommend them.

Source: Google

Deidre Lippnik

β˜… 5

I had an amazing experience at the Durango location. Aiyisha ( I hope I spelled it right) was a wonderful receptionist.. she got back to me quickly and has a wonderful personality and is very sweet. Jamie was also very nice and I can't wait to go back for my blood work and hopefully start going to their dentists when I have a little bit more money. Thanks girls!! πŸ’–πŸ™ŒπŸ»

Source: Google

Brian Preis

β˜… 5

Source: Google

Ian Johnson

β˜… 5

Exceptional care from Jamie and Merlaina! They are hardworking, professional, and deeply committed to patient comfort and health. Highly recommend this team.

Source: Google

Heather

β˜… 5

Jamie APRN was fantastic! She took the time to sit down & address all my concerns. Jaime bedside manner is phenomenal!

Source: Google

Kelly Ross

β˜… 1

Not the same without Gabe. I was told my staff he was fired! And I won’t go back. He was a good NP. He really listened and cared. Such a shame!

Source: Google

Brandon Mattair

β˜… 1

How can it be that an office can take all your information, have a medical assistant talk to you on the phone, schedule and appointment with multiple points of contact after the fact, and you only let the patient know you don't take their insurance when they arrive the day of? I don't understand how this is possible.

Source: Google

Alexander Banoub

β˜… 1

I came here to my PCP with and explained I had chest pain every time I breathe. The physician thought it was a heart problem and ran an EKG, but I had to insist multiple times that I thought it was the lungs.

When she listened to my breathing she did not notice that my right lung had completely collapsed. I got an X-Ray a day later because they told me to schedule an appointment, thinking it was something minor.

Turns out, my right lung was completely collapsed and she did not hear it. I could have died unless I was proactive enough to insist on a chest X-Ray and reiterate that my lungs were bothering me. When I called from the hospital she responded with "Well, you have 2 lungs, right?"

I could have died

Stay away

Source: Google

Liliana Perekhoda

β˜… 5

Friendly staff and very good customer service. Facility has a lab and you can get everything done there.

Source: Google

Eric D

β˜… 5

Very Professional and best of all you don’t feel like a number cycling through.everyone there treats you like family.

Source: Google

Kathy Gordon

β˜… 5

Gabe Fekete always goes above and beyond. I’ve never had a PCP that takes this much care of his patients. I highly recommend PDS Medical Group

Source: Google

Rico USA702

β˜… 5

Amazing experience!!!!

Source: Google

Dustin Lowe

β˜… 5

Just had a wellness check complete today. In and out. Office ladies were very nice and the doc was amazing. Very nice. Highly recommend going here!!!

Source: Google

Ian Johnson

β˜… 5

I always have a great experience here. Gabe Fekete treats his patients like they are his own family and I feel heard and professionally advised and taken care of every time.

Source: Google

Marcus Gordon

β˜… 5

Aliasha was very kind and professional during my check-in. It's nice to see professionalism and courtesy. I felt comfortable as a new patient. I am so impressed with Gabe Fekete! He addressed all of my needs and concerns and has a game plan. I love it when my medical professional is straight to the point. I laughed during my exam and so glad that I was recommended to come here. I finally found a good medical practice.

Source: Google

julie snyder

β˜… 5

Ayesha at the front desk for Durango, Medical Group, so very kind and professional I am so grateful to find this doctor’s office also, Gabe, my nurse practitioner is an incredible person who cares and has helped me out immensely if you’re looking for a new healthcare come to Durango, Medical Group, You will not be disappointed, you’ll be pleasantly Please, the way this office works and how they care about your well-being

Source: Google

Mike

β˜… 5

The friendly and efficient service of the front desk staff and the care and attention to detail of the healthcare providers make this office a PCP I hope to have for a very long time.

Source: Google

Danielle Moyle

β˜… 5

Nurse practitioner Gabe Fekete was phenomenal. On time every visit. Never rushed. Always spends a long time with me and makes sure all my questions are answered. He is very thorough. I have never had such a great provider. The office is clean and the receptionist is always friendly. Bonus, they have a dentist office attached.

Source: Google

Hannah Burke

β˜… 1

I started going to Durango Health Group (name apparently changing to PDS Medical Group) when it first opened. I had nothing but positive experiences, until sometime in 2018/2019 when I struggled with fatigue due to thyroid issues and was diagnosed with ADHD elsewhere and wanted to seek out new options for treating my fatigue. I was seeing an NP who was lovely at the time at Durango, but only MDs can prescribe stimulant class drugs (used for ADHD) and others like armodafinil/modafinil which I had also considered at the time.

I was told to try seeing the MD at their Henderson location. I scheduled with them, and the day before my appointment I was called by a weirdly aggressive receptionist who told me I couldn't come in until I paid an overdue balance. I didn't understand; I had insurance and at no point had anyone told me, insurance or clinic, that the clinic was no longer under my network. I refused to pay the bill, which was hundreds of dollars; they had been billing and being rejected by my insurance for months and still had me come in for appointments multiple times during my health crisis, with zero communication about the accruing balance. I made it clear that I wouldn't pay it, and switched providers.

At some point, between then and now, they sent the balance to collections. I am now being harassed about a completely invalid medical debt. Had they told me after my first appointment with them that my insurance no longer accepted them, I could have paid out of pocket and sought other care. Instead, they didn't communicate with me until the balance had reached hundreds of dollars and then they denied me necessary medical care unless I paid it. I'm still dealing with the medical consequences of the lapse in health care caused by that situation to this day, and to be harassed by collections in 2025 for their incompetence (or worse, intentional deception) years ago is unreal.

Source: Google

Ashley Carrington

β˜… 5

Everyone was so welcoming and nice. I had a great experience and felt listened to. For the first time I felt like I had an actual plan for treatment. Would definitely recommend!

Source: Google

Tessa L

β˜… 1

Ayesha was rude from the minute I jumped on my call with her. She told me she didn’t want to look through her faxes for something I sent over yesterday and to just refax it since I didn’t know what time I sent it the day prior, when I gave her a time she still wanted me to refax because she didn’t want to look through the faxes. What’s the point of having a fax number if you don’t check them everyday. Office seems very unorganized and her attitude and tone was terrible. Do better.

Source: Google

kimberley potter

β˜… 5

Ayasha, Merlina,& Dr Fekete have been by far the best at service and attention to detail. I left VA to get help and everything was addressed in my first visit! looking forward to feeling like my old β€œhealthier” self again❀️

Source: Google

Leticia Cedillo

β˜… 5

Very professional The doctor was very nice. Merlin’s and Ayasha were very helpful. answered all my questions.thank you

Source: Google

Randy Faehnrich

β˜… 5

Source: Google

Jevaughn Williams

β˜… 5

The staff here is amazing! Gabe, Merlina and Ayasha took great care of, as always. Everyone is so kind and understanding. Always willing to help. I def recommend this office

Source: Google

Christina Gomez

β˜… 5

The best appointment I’ve been too at a Drs office

Ayasha was welcoming & funny when I got there to check in, had me feel comfortable while checking in

Nurse Merlaina also welcoming & was sweet & funny, also made me feel comfortable

APRN Gabe Fekete welcoming, listened to me, spoke to me about all my blood work, explained things to me & was very informative to me about my health
He didn’t rush he took his time to speak to me

I would recommend this drs office to anyone

Thank you so much to all 3 of you πŸ€—

Source: Google

Naji Pitts

β˜… 5

Dr Gabe is attentive and honest, the staff is friendly. Great doctors office!

Source: Google

Fuekafa LLC

β˜… 5

Gabe is extremely detailed and listens / explains very well. If you need a new PCP this is a good spot.

Source: Google

Jeff Gaglione

β˜… 5

Felt immediately welcomed and at ease on my first visit. For anyone who experiences anxiety at the doctor’s, you know how important that is. The team here really is looking out for their patients!

Source: Google

Levi Eiler

β˜… 5

This whole team is amazing. Gabe, Ayasha, and, Merlina. They are all amazing. Go see them!

Source: Google

William White [Foothill HS]

β˜… 5

Knowledgeably

Source: Google

Kiara Turner

β˜… 5

Nurse Kate was very helpful and friendly as well as additional staff. Ayasha and Rey (front desk) were also very helpful and kind. I had a nice and comfortable first visit

Source: Google

Chrystina Aguilar

β˜… 5

It was a wonderful experience. So happy with Kate, Brittney and Ayasha. So friendly and helpful.

Source: Google

Lily A

β˜… 5

I recently saw Dr. Kate Robison, who is incredibly kind and easy to talk to. She listened carefully to my concerns, provided a clear explanation of my condition, and offered practical advice. Before I left, she arranged blood tests and referrals to specialists. Dr. Kate Robison’s professionalism and the welcoming environment at PDS Medical Group made my visit stress-free. I highly recommend her to anyone seeking a caring and efficient doctor!

Source: Google

Rob Liapes

β˜… 5

Everyone is fantastic and the level of care I received vs with hmo insurance was excellent.

Source: Google

NiyahSimah

β˜… 5

I switched doctors and I’ve had two visits here, the staff is very nice and welcoming, Dr Kate is very funny and nice to be around. I definently recommend.

Source: Google

Melanie

β˜… 5

My first time here at this office. An I love it. Everyone was very kind, friendly and very welcoming. Dr. Kate and her M.A merlaina are awesome.

Source: Google

LUISA VICTORIO

β˜… 5

Easy, quick, and understands all needs

Source: Google

Paula Cruz

β˜… 5

Exactamente capacitados ! Todo el equipo ,
La primera vez que tengo una excelentes mΓ©dicos , muy atentos gracias

Source: Google

Tyisha β€œOne Of A Kind” Selfmade

β˜… 5

Totally recommend this place for a primary care doctor. you have Miss Robinson and Mr. Gabe. Very understanding when it comes to your health. Explains everything to where you would get a full understanding of your health. 10 out of 10 from every previous primary care doctors

Source: Google

HaveNoEffect

β˜… 5

Amazing doctors office everyones friendly and real helpful with anything you need Yuemeng robison and Gabe Fekete are amazing doctors best doctors in Las vegas

Source: Google

Hadley Bulleigh

β˜… 5

Source: Google

Wa Shing Ka

β˜… 5

Kate, the nurse practitioner, was a pleasure to work with during my most recent visit. I was immediately impressed by the staff's friendliness, professionalism, and attentiveness. In order to make me feel informed and at ease, they took the time to listen to my worries, fully explain my problem, and guide me through the available treatment options.
Her attention to detail and sincere concern were what most impressed me. I valued the follow-up attention and promptness in answering my inquiries, and I never felt hurried. Here, patient care is obviously of the utmost importance.
To anyone searching for a practitioner that blends medical knowledge with a really compassionate approach, I heartily suggest Kate and the PDS Medical team. Thank you.

Source: Google

Denise K

β˜… 5

Very helpful staff. Great customer
service. Ayasha was terrific to talk with, answered all questions. Gabe is very informative about health needs. Overall, good experience. Thanks, glad I found you.

Source: Google

Karissa Callejas

β˜… 5

All staff here are so sweet and very helpful.

Source: Google

John Vineyard

β˜… 5

I had my yearly physical this past week and was very satisfied by my experience at Durango Medical. Upon check-in, I didn't wait long to be seen. The assisting staff was competent and professional. My blood draw was painless and quick. Upon receiving my results, Kate took time to explain to me everything I needed to know. I'm happy to have them as my primary care provider.

Source: Google

andrea volante

β˜… 5

Everyone is so helpful and take a lot of time and care.

Source: Google

Michelle Cox

β˜… 5

Great people

Source: Google

Brendon Hall

β˜… 5

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Cindy

β˜… 5

Everyone at the office is super helpful and friendly. I saw Gabe and he was very through on his assessment and is easy to talk to to address any concerns

Source: Google

Wendy Halford [Lunt ES]

β˜… 5

Ayasha is very kind at the front desk
Amazing customer service

Source: Google

Dana Cordes

β˜… 5

Very helpful and kind! They were able to see me next day, the was painless and smooth

Source: Google

Lara Tan

β˜… 5

The staff and providers are professional and friendly. The place was neat and clean.

Corderro and Ayasha were pleasant. Corderro explained the procedures before and after taking my vitals and made sure that I was comfortable and relaxed.

I appreciate Ms. Kate. She made sure that I understood what she was sharing and explaining about my health and that I was included in deciding about it. She was friendly and accommodating.

Source: Google

Ronald Myers

β˜… 5

Gabe and all staff were amazing. Highly recommend. It’s nice to have an attentive provided finally.

Source: Google

Alex Yoder

β˜… 5

Everything about this place is top notch. Dr. Gabe Fekete is the most genuine doctor I’ve encountered. Everyone there is just so professional and polite. Can’t say enough about this place - 100 out of 10

Source: Google

Ky

β˜… 5

It was a smooth and pleasant experience with Durango Health Group and Yuemeng Robison.bl she was able to answer all my questions and made me feel very comfortable talking to her.

Source: Google

Goardon Shek

β˜… 5

Ayasha has been exceptional from the time I spoke to her on the phone to meeting her at the office, she delivers an A+ service. She was friend, kind, attentive and had a beautiful smile. Dr. Feteke was my new doctor and he was excellent. He cared for me like I’m one of his family member. Made sure that I wasn’t leaving his office without any questions. Gave me top notch service.
The team at Durango Health are incredible.

Source: Google

Rick Hunnicutt

β˜… 5

I am so happy to have found this place.
Ms β€œKate” is genuinely eager and enthusiastic to solve my issues, and to become my primary care provider. My visit found her kind, knowledgeable and not in any rush. It was a very pleasant experience.

Source: Google

Nick Skye Hoyt

β˜… 5

Everyone here was so kind and helpful! Shout-out to Dr. Robinson, Ayasha in the front office and the medical assistant Margaret! Such a great team of people who made my first visit amazing and ensured that I will keep coming back forever.

Source: Google

Syndi

β˜… 1

Update after response: Thank you for your response, but that is the number we are calling with no answer from the actual office. We continue to get the answering service. Issue has not been resolved. I'm guessing your response is a auto response.

Went to their office 2 years ago and was seeing Lori Koehler. I was advised to see her and she would help me. I was having a bad experience with my medication and was not doing too well. I tried calling their office and messaging on their app with no replies. It took a few weeks and then I got a reply on the app from the doctor telling me to stay on the medication and I should be fine. I was surprised for her simple response and not fix on my situation. So I quit the medication. Shortly after she was transfered to the Durango office, so I followed her. I saw her once and then my next appointment no one notified me that she was no longer with the office. My doctor from another office stated she was fired. I can see why.

I was recently notified after 2 years that co payments from both offices were sent to our debit account. We have been trying to contact them now going on 2 weeks that we have moved from that state and no longer have that debit account. The only people we get is the answering service. Today we were told even they can't get a hold of their office. What a joke! So if someone sees this message, CHECK YOUR MESSAGES! AND CALL US BACK! Just ridiculous!

Source: Google

Roseanne Noble

β˜… 3

I'm so conflicted with writing this review. My experience at the clinic itself was great. My provider is knowledgeable and the staff in the clinic are friendly. My struggles with this clinic is after the fact. They're so hard to contact via phone.

I ALWAYS end up getting the reception line no matter what option I choose and the best they can do is leave a message and I don't always get a reply back which has me attempting to contact the office via phone again. It's honestly draining, but I don't want to resort to making an appointment just to be able to get in touch with someone.

Source: Google

Betty Woody

β˜… 4

Very nice people but it took too long

Source: Google

Louise Roachford-Gould

β˜… 1

Update from my previous review:
I began as a patient at this practice a year ago. Although the front desk employees were rude and unprofessional, I kept coming back because I liked the NP, Sara Shah. Each time I came back they would tell me I owed an extra $2-$3 for the last visit even though I’d paid the entire copay each time. Suddenly, without warning, Sara left and the place shut down β€œtemporarily β€œ. They never notified patients, so when I needed a referral and prescription refills I couldn’t get them. I was reassigned to NP Carol Wingfield and was told by the manager that she is awesome. She is not! She claims to want to know her patients and that she wants her patients to feel heard. This is absolutely NOT true! She’s patronizing and made me feel uncomfortable. And how can she possibly claim to want to make her patients feel heard when she cuts you off in a middle of a sentence repeatedly? They could not refill my prescription for Gabapentin unless I came in and saw my provider, so I made the appointment. Found out that Carol does not have the right qualifications to write an Rx for that drug! Wasted trip! And why did they make the appointment knowing she was unqualified to write the Rx? She told me I would have to return to next day to see a different provider and would have to pay another copay. She also told me that I owed a couple of dollars from a previous visit. I think someone in that office is skimming $$ and pocketing it. Imagine? A couple of bucks from every patient every day-that adds up to quite a lot. Well, miraculously, the Gabapentin Rx got sent to my pharmacy without me having to come in again. However, the referral for physical therapy that I was promised never came through. Then the referral person today calls and tells me he’s placed a referral for a neurologist! What? Why? I told him I have no need of a neurologist and Carol never even discussed this with me. He said he would have her call me back today to explain. She called me late in the day, after 5 and all she did was continuously cut me off mid-sentence, patronize me, and end the call. This practice needs to be investigated. I know I’m not the only one who’s had these kind of problems. The bad reviews about them are all over the internet. I can only imagine that the few good reviews are fakes designed to raise to raise their star ratings. She claimed she sent me a message explaining why she referred me to a neurologist. This is absolutely not true! When she didn’t like hearing some home truths, she just talked over me some more and then ended the call! I will be searching for a new provider, which is something else she told me to do. Customer service? This place can’t SPELL customer service, much less provide it!

So sick and tired of medical care in Nevada in general. I finally found a provider that I liked, Sara Shah. Last time I saw her was in May, 2023. When I went online to get their number because they weren’t responding to another provider for a referral, I discovered that the practice was β€œtemporarily” shut down. Patients were never given the courtesy of being told this. When I needed a refill, my pharmacy couldn’t get anyone there to respond. So I called again to be told that NP Shah is no longer with the office and there have been a lot of β€œmoving parts” to make the practice better. How about keeping your patients in the loop? I think I will become a β€œmoving part” and go elsewhere-some place where my business is appreciated, if trust actually exists in Las Vegas!

Source: Google

Joseph Brooks

β˜… 5

I want to start off by saying the staff that works for Carol Winfield is awesome. Carol is amazing she makes you feel like a person and not just a number. She truly cares I honestly wish more doctors where like her.

Source: Google

Steve Davis

β˜… 1

This is the worst doctors office i have ever been to. Follow-ups are non-existent. Referrals take months because of the excuse that "someone" has been out sick, and some one is now filling in after 5 emails and drop ins asking what is going on. I have never once seen the same doctor in the 1.5 years i have been going there. The doctor turnover rate is worse than that of a cook at Taco Bell.

Dont waste your time here.

Source: Google

pat c

β˜… 1

I made an appointment as a new patient almost 2 months before. a week before the date of the appointment they call me to cancel because the medecin is leaving, without offering me an appointment with another doctor. they cancel at the last moment without worrying about the importance of the appointment

Source: Google

T Villarreal

β˜… 1

Don't waste your time. There's an inconsistency of providers and the office staff takes forever to get back to you. Every interaction I've had has felt like jumping through ridiculous hoops.

Source: Google

Esther Spencer

β˜… 1

It brought my 16 year old daughter here to see Mia McCallum-Crawford on June 1, 2022 with concerns of her ability to focus and concentrate and in general not feeling well or sleeping well. She constantly felt tired. I was told that they did not do general blood work for anything like that for teens. Even though I requested it stating there had to be something wrong possibly with her level of nutrients. They refused. 8 months later I took her to see another doctor. This AMAZING doctor listened and did a complete blood panel on her. We found out that my daughter had severe anemia! She then went the following week every other day for an iron transfusions! A total of 5. Thankful I Was recommended to a doctor actually listens to the patient. Realizing they know their own bodies and when something's not right. Therefore, I would NOT recommend Durango medical group at all!

Source: Google

Laura Mazzola

β˜… 5

We had a great experience me and my husband Loved Shea the nurse so professional andthe frontdesk girls amazing and Sarah Shah really liked her glad we chose y as our provider

Source: Google

Walter G

β˜… 1

I am new to the area and have been to Durango Health Group 3 times. Every time I was told that my follow up would be with a different NP. They can not seem to keep help. Also, I had a yearly exam on my last visit. The exam lasted about 3 minutes. I was fully clothed and many items were not examined, mentioned or questioned. I saw a dermatologist at the request of a previous doctor last year but the NP never even had me remove my shirt for a look. Im now looking for a more thorough and consistent doctor or NP. UPDATE: things just get worse with this clinic. They changed my appointment time 3 times, different doctors. After complaining to the office manager and telling her that I should find another office, she took it upon herself to cancelled my appointment without informing me. Very professional. by far the worst experience I have ever had with a clinic. Maybe thats why they are not Doctors.

Source: Google

Ivan Hernandez

β˜… 5

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Maria Guevara

β˜… 5

Source: Google

Sandra Braun

β˜… 5

Friendly people, good service

Source: Google

Char Xxxxx

β˜… 5

The staff was genuinely nice. I really hope management treats them genuinely well, in return.

Source: Google

Brad K

β˜… 1

Worst ever. They treat patients like they are an inconvenience. My wife injured her back and needed time off work. Durango charged her $150 to fill out a one page form to fax to her employer. It took 8 days and four phone calls before it was sent. They require patients to wear masks but the office staff does not. Their phones are answered by people not at the office that have no access to records or info or to talk to anyone at the office. Unprofessional to say the least. We had to switch doctors.

Source: Google

Jerry Conover

β˜… 5

Amazing staff! Service is awesome.

Source: Google

bobby richardson

β˜… 5

Etiana and Alaya were really helpful with setup my appointment to check-in on the MyChart app even helping out with resetting my password on the app. Really appreciate the effort and help.
Thank you,

Source: Google

jesse r garcia

β˜… 1

Called the Durango location to make an appointment I believe her name was Alyssa. She works at the front, she was very rude with me when I asked questions and information she had an attitude with me. Than I asked her why she was being so rude, she didn't reply so I said to her if you don't like your job quit and find something you like to do but don't take it out on me. This place used to be great now you have rude employees that just don't care.

Source: Google

Keith Diamond

β˜… 5

Great place. Friendly staff. Doctors listen to you. I didn’t feel rushed.

Source: Google

Jennie Prescot

β˜… 5

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David Vargas

β˜… 5

Source: Google

Alyssa Brenkus

β˜… 5

I always have a wonderful experience at Durango Health Group. The staff is very kind and welcoming. Both Etiana and Alaya at the front were extremely helpful when my husband and I were checking in. Mccallum-Crawford is incredible. Not only has she taken great care of my health, but also she is lovely to speak with at every appointment.

Source: Google

Emmanuel Paulson

β˜… 5

Great customer service and great friendly front desk.

Source: Google

Anthony Zeka

β˜… 1

The practitioners themselves are actually OK. It's the office staff and surrounding peripherals of running a business that are lacking. Poor communication with the patient, numerous mistakes, lack of internal communication between staff members, mistakes in prescriptions, mistakes in billing usually costing the patient expensive un-necessary costs, the worst in customer service. Their hold message, which you will certainly listen to if you call, brags about customer service. Don't believe a word of it.

Source: Google

Anthony Rex

β˜… 5

Staff was extremely friendly. Etiana who our vitals was outstanding.

Source: Google

Mike

β˜… 5

Love how professional and nice the staff are, especially Etiana, who took our vitals.

Source: Google

Desiree Noerant

β˜… 5

Etiana is the kindest nurse. We look forward to seeing her At every visit! Thanks Durgano Group for such a personalized experience!

Source: Google

Robert Lopes

β˜… 5

The staff is Great πŸ‘. My Dr Mia McCallum-Crawford is very attentive and listens as well as knowledgeable.

Source: Google

Destinee Granados

β˜… 5

Etiana was friendly and the service was quick!

Source: Google

Amanda Duva

β˜… 5

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Francisco Beschoren da Costa

β˜… 1

I scheduled an appointment because I had a cough. After writing all the forms they told me I would need a negative PCR test 24h before they could see me as per their policy.

What is the point of having a health clinic if you turn away people with a cough? At least request the test beforehand, dont make me waste a week waiting for the appointment.

Note that I was using an N95 mask and did not cough a single time in the waiting room.

Source: Google

Carol Sandoval

β˜… 5

Always very courteous and caring and on schedule.

Source: Google

David Leingang

β˜… 5

Always professional. Always helpful. Always smiling.

Source: Google

Drea S.

β˜… 5

Source: Google

Caleb Tripp

β˜… 5

I just started going to this office, and so far I have been treated very well. The fact that I can also see the adjoining office for dental work is very convenient. Etiana has been especially great to work with.

Source: Google

Olivia Yokers

β˜… 5

Source: Google

Darryl Best

β˜… 5

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Sara Serafim

β˜… 5

Eliana J. was, polite, professional & just a nice person. The other office staff was amazing & everyone greeted me as soon as I walked in the door. Great office.

Source: Google

Ally Youp

β˜… 5

Etiiana J was friendly, patient and very helpful at check in.

Source: Google

LISA HAWKINS

β˜… 5

Alaya and reception girls were very pleasant

Source: Google

Deborah Woolery

β˜… 5

Friendly efficient and professional

Source: Google

Adrianna Jones

β˜… 5

Helpful and was able to get in quickly

Source: Google

Steve Irey

β˜… 5

Alaya and Ethan’s were very friendly and helpful

Source: Google

sara titus

β˜… 5

This office is friendly, fast, and efficient. They truly made the process easy. Thank you keep up the good work.

Source: Google

James Jamieson

β˜… 5

The team at durango health always helpful and a pleasure

Source: Google

Mario Castillo Gonzalez

β˜… 5

Very helpful and friendly staff, I have this in problems so Tiana was so kind to help me fill out my paperwork

Source: Google

Richard Hy

β˜… 5

πŸ™ŒπŸΌπŸ™ŒπŸΌπŸ™ŒπŸΌ
Alaya and Etianu were very helpful!

Source: Google

Lliana Burton [Ober ES]

β˜… 5

Etiana and Alaya were so friendly and I was promptly checked in. I have been coming to this location for quite some time. The staff is always personable and nice. It’s a great experience altogether.

Source: Google

Courtnay Gray

β˜… 5

The staff is always very friendly and Mia is very compassionate and truly cares about the wellbeing of her patients.

Source: Google

Daniel Ibach

β˜… 5

Front office was helpful as always and the doctors are very professional

Source: Google

Tim Vukasin

β˜… 5

Love Durango Health . Alaya & Etiana are the best. Always making you feel welcomed. Thxs to all

Source: Google

Sandra

β˜… 5

Source: Google

Mihai-Octavian Bita

β˜… 5

Excellent office. The admin staff is always helpful (especially Alaya!) , their communication is great and seeing a provider is never a hassle. The medical staff is top notch, always taking the time to make sure your issues are addressed and that you're making the best decisions as far as your health is concerned. Would recommend any day!

Source: Google

Emelou Nerveza

β˜… 5

My experiences here has always been positive ones. Alaya, Tiana, along with all the staff members always has a sense of professionalism and kindness.

Source: Google

nickimouse31

β˜… 5

Alaya and Tiona were very nice and made checking in go smoothly. This was my first visit to this office and it made it awesome. Thanks for complimenting my purse and being so nice!

Source: Google

Alex kvACHEV

β˜… 5

I have always received great customer and medical care from Durango health group. Alaya and Tiana are especially great in listening and taking their time to make sure everything is taken care of. Great team and great Doctors.

Source: Google

Lauren Kannal

β˜… 5

Switched my primary health care to Durango health group and has been great. Alaya and Tiana at the front are very friendly and helpful!

Source: Google

Kevin Aung

β˜… 5

This is one of the best clinics I’ve been to. Service is top notch and very friendly. Alaya and Tiana are wonderful and Dr Mia is the best!

Source: Google

John Beck

β˜… 5

Alaya and Tiana were very sweet and kind, office is amazing highly recommend .

Source: Google

Benjamin Rayburn

β˜… 5

Very helpful clean and uplifting great people!

Source: Google

Thomas Chavez

β˜… 5

Source: Google

Kaitlyn Cowan

β˜… 5

I had my first appointment here & it was overall a great experience! Alaya & Tiana were great and super helpful. The staff was very professional and friendly, and the office was very clean. I was in and out in less than an hour and had my blood work done!

Source: Google

Michael Kilburn

β˜… 5

Quick check in and filled us in with all the info.

Source: Google

Lizzie Kilburn

β˜… 5

Great service thanks Tiana and Alaya

Source: Google

Genoa Vaughn

β˜… 5

Changing to this office was the best thing I could have done. I love Mia McCallum. I really feel cared for and listened too. From the moment you walk into the office and are greeted by Alaya and Tiana you feel welcomed. If you want to be treated like you’re appreciated you must come here.

Source: Google

Ray Jordan

β˜… 5

Receptionist Alayna and Tiana, really make you feel welcomed with their warm greetings. They made checking in a breeze as well as making sure I was comfortable during my wait.

Thanks!

Source: Google

Brandon Smith

β˜… 5

Alaya and Etiana were absolutely perfect and efficient on my visit today. They performed their duties quickly and efficiently. I appreciate their service

Source: Google

Christina Jeremiah

β˜… 5

Tiana and Amaya were both very healthful and nice!

Source: Google

Chloe Jeremiah-Kwan

β˜… 5

alaya and tiana were very helpful and nice!

Source: Google

erika hernandez

β˜… 5

Service was amazing. Dr Mia is always on time and easy to talk to.

Source: Google

Debbie Hernlund

β˜… 5

Mia McCallum is very kind and thorough and her office staff are very nice. I refer Mia because I like her care so much and I am in the medical field

Source: Google

Debbie Courtney

β˜… 5

Always very courteous and thorough.

Source: Google

Char Tea

β˜… 5

I have been a patient here for a few years. I never have to wait too long to be seen. Great communication from the front desk staff. I am always treated with respect and care here.

Source: Google

Person β€œD S”

β˜… 1

These are fake positive posts in the last two weeks because they are trying to offset the negative (honest) reviews. They notoriously treat their patients poorly. The office is poorly run. You can't get a person on the phone. They don't care about their patients, they care about billing insurance companies. If you need your prescription you will need to ask a dozen times because they don't care. They don't respond to their messages.

Source: Google

Emma Bailey

β˜… 5

Very timely, clean and nice.

Source: Google

Sofia Tomeo

β˜… 5

Everyone was very friendly and helpful!

Source: Google

Russell Tennyson

β˜… 5

First time at Durango Health Group, staff was very attentive and informative πŸ‘

Source: Google

Madonna F. Davis

β˜… 5

The dental office is amazing. Dr. Pang and the hygienists takes great care of my dental needs. The office is responsive and polite.

I also see the doctors in the health group and they too work hard to accommodate my needs.

Source: Google

Sinahi Calvillo

β˜… 5

Everyone in the office is very friendly. Check in is quick and appointments are always on time.

Source: Google

Keria Nelson

β˜… 5

Wonderful staff with awesome attention to my needs.

Source: Google

Javier Credle

β˜… 5

Smooth check in. Quick and helpful.

Source: Google

kirk yardis

β˜… 5

Very good and nice people.

Source: Google

Brian Anders

β˜… 5

Source: Google

Amie Ben-yohanan

β˜… 5

Really love this practice. The front staff is welcoming and helpful. The doctor is great. She takes a lot of time to talk to me and really listens to any issue I have. I highly recommend them!

Source: Google

Sean Allen

β˜… 5

Great place for all your health needs. Staff is outstanding

Source: Google

Lyni-Ann Kaplar

β˜… 5

Dr Danielle and staff are very considerate and listen and give you the time of day, this office takes care of its patient’s!

Source: Google

Brittany

β˜… 5

Friendly staff and providers. Always on time appointments. Well managed schedules. Enjoy coming into my quarterly appointments!

Source: Google

Shawna Snyder

β˜… 5

Front desk very friendly and efficient.

Source: Google

Katelyn Newberg

β˜… 5

Great care, the nurse practitioner was really attentive!

Source: Google

Janice Arvo

β˜… 5

Everyone is kind and very professional here! Thank you Durango Health Group .

Source: Google

Sara Planz

β˜… 5

Always great service and care!!

Source: Google

Christopher Flores

β˜… 5

Friendly, no long waiting times, will be back :)

Source: Google

Debbie Postman

β˜… 5

The staff is friendly and they care about you as an individual. I’ve never been made to wait a long time either. I highly recommend this office, and Mia McCallum NP.

Source: Google

Iceboi Killa

β˜… 5

Durango dental has a very professional team everyone has your upmost care in mind during my visit I had an oral debridement on an enflamed tooth Dr Kwok and Ryan the DA were extremely fun to have as my dental practitioner I had quick experience didn't take much more than an hour amd I was out, thankyou guys I will be back for future dental care

Source: Google

Forrest Johnson

β˜… 5

DR Kwow and her dental assistant Ryan were so caring they helped in and out all while keeping the environment super friendly and entertaining

Source: Google

Camilla Johnson

β˜… 5

Durango dental team has a very fun and light atmosphere Ryan the D.A and Dr Kwok both have the most fun personalities they know how to keep you laughing and the process of getting a root canal and filling / with crown were super simplistic and they make sure you don't experience pain. Would rate 20 out of 5 if I could!!!!!

Source: Google

ronnie crawford

β˜… 5

We seem to always have time to complain when things are not right but often pass up the opportunity to share a positive experience. Durango Health Group- has an awesome team that made sure from the welcome to the exit my experience was on time, professional and truly cared about my concerns! Greatly appreciated (good place to make your home for all your medical needs).

Source: Google

Curtis Roff (Curtis)

β˜… 5

πŸ’ž Dr. Kwok and Assistant Layla are so sweet and good at their jobs. I went in with severe pain and needed a root cannal done. It was LEGITNESS!!! No pain felt even as I was getting the numbing shots. Seemed like there was no wasted movement at all. Nothing
like a great visit at the dentist's office being treated by two beautiful women who are experts at their job!

Source: Google

Paula Morman

β˜… 5

Very caring, actively listened to all my concerns. Just an amazing place.

Source: Google

Stephanie Flowers

β˜… 1

This office is a joke. They refuse to bill insurance correctly, which costs the patient more money. They send scripts incorrectly so insurance won't cover, and then refuse to correct the scripts. They state I am over due for a 6 month follow up, but I saw them 3 months ago. Stay FAR away from this practice, as I promise you the patients well being is not their primary concern. Edited to add, in response to the owners comment...I have already called the office several times BEFORE posting the review to try and rectify the issues. You refused. So don't try to post a nice sounding comment now making it look as if you care to try and help.

Source: Google

Nick Brodehl

β˜… 5

I’ve been going to Durango Dental for years, and have always loved them!
I was pleasantly surprised to see that they have a Health care side too.
I was treated just as amazing at the Health Care side, as the Dental side!
(I’m a bit of a character, so dealing with me can sometimes be a handful)
However, they are just as funny, and sarcastic as I am. So if I die here, it will be from laughter.
Oh ya… they also got me in right away… so I’m in no fear of dying soon, so that’s good!!!

Source: Google

Carol Carlsen

β˜… 5

excellent caregivers friendly efficient and I feel comfortable being here!

Source: Google

Marc Fortin

β˜… 5

Great office with a warm and friendly staff.

Source: Google

Janet Mays

β˜… 5

Danielle and Faith are both great. Left feeling better already

Source: Google

Kensei Sato

β˜… 5

Dr. Darryle Horton and the staff did an awesome job. Dr. was really personable, experienced, and informed. Was 100% on point about the recovered skin infection as well. They were also open on a Saturday as well which is a big plus.

Thank you Durango Health Group.

Source: Google

Daryl DuPree

β˜… 5

What a great office. Flexible attentive and caring. Mia McCollum-Crawford is the absolute best.

Source: Google

Vy Nguyen

β˜… 5

Source: Google

Chele Stephenson

β˜… 4

Everyone here is so nice. The only problem is the answering service doesn’t give them the messages.

Source: Google

Dawn Lee

β˜… 5

I drive all the way across town to see Mia. I’d follow her anywhere. Everyone is so friendly.

Source: Google

Sabrina Aguirre

β˜… 5

Source: Google

Sara Zarate

β˜… 5

It’s always amazing when I come in! The girls are friendly and the dr is soooo good!! Recommend!!!

Source: Google

Karen Rich

β˜… 5

Absolutely wonderful! Definitely would recommend.

Source: Google

Linda Maynes

β˜… 5

Very friendly staff.

Source: Google

Erica Muxlow

β˜… 5

Had excellent care from Faith, MA and Danielle, NP today. They listened to all of my concerns and created a plan to address those issues. I feel more relaxed knowing that I am on the right path. Thank you!

Source: Google

Elyse Schwartz

β˜… 5

I have been coming here for years and love it. Very attentive and friendly front desk. Great atmosphere!

Source: Google

Liz Prince

β˜… 5

I just switched my primary care to
Durango Health Group and it has been amazing! The Doctor really seems like she wants to help my injuries heal! Everyone in the office is nice and the wait is never long.
I Definitely recommend this office if your looking for a new doctor!!

Source: Google

sReJoNo

β˜… 5

I really love the level of service and care that I receive here!! It's almost like visiting family!! Thank you all!!

Source: Google

Joji Madrid

β˜… 5

I saw Danielle Planas today and I just wanted to say that she's very knowledgeable NP. I really like how she took time explaining everything I needed to know. And won't forget her medical assistant Faith. This medical group is awesome! 😍

Source: Google

Airell Lord

β˜… 5

I love this office. The girls are all friendly and you definitely can tell everyone is working together to move patients in and out. Love it here and hoping they don't leave!

Source: Google

James Hamilton

β˜… 5

Very friendly front desk crew and helpful medical assistants. Always a great experience seeing Mia, NP!

Source: Google

Merridith Green

β˜… 5

Kind and considerate staff. The receptionist was very nice and checkin was quick.

Source: Google

kelly leishman

β˜… 5

Source: Google

trevor wartenberg

β˜… 5

Very nice staff and very helpful. It was actually refreshing that they would listen to my concerns about my health and even talk to me while sitting down for more than 5 minutes! From my experience these other doctors all have one foot out the door the whole time they're in the room, but durango health care seems better and I like that.

Source: Google

Just Saying

β˜… 5

Source: Google

Cam C

β˜… 5

Great place friendly staff in both there dentistry and doctors office. In vegas a place of a lot of good doctors, but usually horrible staff and nurses, this place stands out as having good doctors and good staff/nurses.

Source: Google

Kirk Chaffee

β˜… 5

Source: Google