★ 5

Very Good Services

Source: Google

★ 5

We can't say enough about the staff and willingness to help and assist with any and every concern we have. The S. Rainbow location and STAFF are magnificent and lovely 😍 Doc is SUPERB 🥳

Thank you all 🤗

Source: Google

★ 5

th associate that processed my order was very knowledgeable and helpful.

Source: Google

★ 5

Source: Google

★ 5

Extremely professional, Friendly and attentive

Source: Google

★ 5

Audrey has exceptional customer service! I was having issues with my glasses, she helped me right away and figured out my issues with the current glasses.

Source: Google

★ 5

Great experience! Chris, the optician who helped me, was very quick and understood exactly what I needed. He didn’t try to sell me anything extra, which I really appreciated. They also accepted my insurance. 100% recommend!

Source: Google

★ 5

Amazing Dr and people very friendly

Source: Google

★ 5

I like how the eye doctors took their time with me and showed extra care and able to help fix any problems I have.

Source: Google

★ 5

Probably the best experience I have ever had at an optometrist! Dr. So and her staff was so caring, efficient and proactive with my kids and I! Chris and Elena were so personable and quick. I am so thankful for them all

Source: Google

★ 5

Best service here and they really care about you and make sure you have exactly what you need. Very grateful for them. 🤗 Love my new eye doctor and staff.

Source: Google

★ 5

Source: Google

★ 5

From the front door to Dr So to Curly for nu-lid treatment to the Audrey, optical tech manager -all were very friendly, professional, competent and provided a super warm experience from my annual eye exam to the nu-lid treatment to the purchase of my glasses.

Source: Google

★ 5

Source: Google

★ 5

Great Team at this location. But Chris is a level above in his customer service . I’ve been coming for years and he never fails to remember my name and needs. Even after a year. Remarkable memory

Source: Google

★ 4

Experience here is great. Doctors are fantastic and the staff is friendly. The one thing that would make this place a 5 star facility is a little less fragrance. There is a plug in freshener in every room and after being there for an hour I left with a raging headache. Wish they would invest in some type of natural scent instead.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

.
Picked up glasses Audrey and Chris are amazing!

Source: Google

★ 5

Excellent friendly prompt service!

Source: Google

★ 5

Source: Google

★ 1

If I could leave negative stars, I would. And it’s unfortunate because only the front desk staff are extremely kind. I was disappointed with my experience at this office. From the beginning, the interaction felt unnecessarily abrasive, defensive, and aggressive.

During my vision testing, there was something that I found confusing, and I simply asked a question about it. I also mentioned that I had previously received different explanations from other doctors and that I genuinely didn’t understand the discrepancy. The technician was also confused about what was happening and said that. The technician then responded defensively, essentially saying that they have doctors who went to school for this and therefore know what they’re doing.

I want to emphasize that asking a question is not the same thing as believing you know more than the medical professional. In fact, it is often the opposite. Patients ask questions because they don’t know something and are trying to understand it. When something is unclear, confusing, or doesn’t seem to make sense, it should be completely appropriate to ask, “Can you help me understand this?” That shouldn’t be interpreted as challenging someone’s education, expertise, or authority.

I also believe that good healthcare requires everyone involved to remain open and curious. Having medical training and expertise is incredibly important, but expertise shouldn’t mean automatically assuming that every question or discrepancy already has an obvious answer. Sometimes something doesn’t make sense, and that’s precisely when it should be investigated rather than dismissed. Being willing to pause, ask questions, look at the information, and consider that there may be something worth clarifying is not a lack of confidence in one’s expertise—it is part of good professional practice. It’s important to remain open. No one knows everything, and patients shouldn’t feel as though questioning something automatically means they are questioning a doctor’s intelligence or credentials.

Unfortunately, the doctor also communicated with me in an unnecessarily harsh and aggressive manner. He spoke loudly and started shouting about my condition, telling me that it would never get better and that it would get worse. At one point, I was actually trying to keep the appointment light and positive and jokingly referred to my “lucky eye” because I genuinely appreciate the eye I have. Rather than simply acknowledging the comment, he responded by telling me that something could happen to my other eye and saying that it would be awful. He was smirking while delivering this news, in addition to the shouting, aggressive tone, and body language, which made the interaction feel particularly uncomfortable and odd. He continued down that line of thought in a way that felt unnecessarily negative and unsettling. I found that particularly inappropriate given that there was no immediate reason to introduce frightening hypothetical scenarios into the conversation.

I understand that medical professionals have to communicate information that a patient may not want to hear, and I am not asking to be given false reassurance. However, there is a difference between honestly communicating medical information and repeatedly framing things in the most negative or alarming way possible, while having an aggressive demeanor. Difficult information can still be communicated with professionalism, compassion, and respect.

I am not leaving this review because I expect a doctor to agree with me or tell me what I want to hear. I expect to be treated respectfully and to feel comfortable asking questions about my own health and vision. A patient should be able to say, “I don’t understand—can you explain this to me?” without being met with defensiveness or an aggressive tone. One thing I can say is Dr. Suk could really use a lesson on positivity and most importantly, Compassion & Respect.

The overall interaction left me feeling uncomfortable and disappointed, and unfortunately, I do not plan to return.

Source: Google

★ 5

Had a great experience with all the staff and my doctor at your office. I Wil highly recommend Pearl Vision to my friends and family.

Source: Google

★ 5

Great customer service!
Thx Chris!
Probably make this shop my new go to store…

Source: Google

★ 5

Great representative wonderful young lady very helpful. Very knowledgeable. Was able to help me go back-and-forth with patient. I got what I wanted.

Source: Google

★ 4

They didn’t have the supply for my glasses. I have to wait a couple of days to a week before I can have my new glasses, so in the mean time I’m using my outdated glasses and it’s giving me a headache.

Source: Google

★ 5

Best service ever

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

I think I interacted with 5 different people and everyone was very nice, helpful and knowledgeable. No complaints about the visit, would recommend.

Source: Google

★ 5

Source: Google

★ 5

Prompt and professional service provided.

Source: Google

★ 5

Source: Google

★ 5

These ladies are extremely sweet, talented, & professional. I love Pearle Vision because they genuinely care about their customers. I’m a happy client & been with Pearle Vision for two years.

Source: Google

★ 5

Very efficient, professional, and friendly. Highly recommend them. Kurly was exceptional.

Source: Google

★ 5

Source: Google

★ 5

MY partner and I just had recent appointments with Dr. Kara Kopolow. She is very caring and goes above and beyond what is required. We had a personnel problem to which she helped us with. They staff is very accommodating.

Source: Google

★ 5

Source: Google

★ 5

Dr. So was great! Highly recommend all at Pearle Vision S Rainbow.

Source: Google

★ 5

The Rainbow Perla vision are very friendly and professional

Source: Google

★ 5

Nikko did a great job with customer service! I came in, told him what my problem was, and he didn't hesitate to come up with a solution. Not to mention, he was not pushy at all, which is a plus. Great example of salesmanship!

Source: Google

★ 5

Everyone is so professional. I love the service my kids and I received. I would recommend them to everyone. Keep up the fantastic job.

Source: Google

★ 5

Source: Google

★ 5

Dr Vuong was great

Source: Google

★ 5

Source: Google

★ 5

All the employees are very friendly and knowledgeable

Source: Google

★ 1

The manager is careless rude and just sits there at say ok uhuh ok careless

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 4

Great group of people at this location; from check in to check out. Iris was great and attentive. Made the check in process a smooth transition for my new adult. Jessica was over the top awesome. Answered every question my new adult had. Clarified and broke down any confusion encountered. We left with new found information regarding the whole process. We will return and recommend this location.

Source: Google

★ 5

Source: Google

★ 5

Great Customer Service

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Always a pleasure to do business with them. Friendly and knowledgeable.

Source: Google

★ 5

I’m very satisfied with the excellent customer service I received at Pearle Vision at South Rainbow. They are very rigid and not rushed at all. Thank you Dr So, Maria, Kerly and the front desk with a beautiful long black hair.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

I went in for my appointment at 9am and did not get called back until 9:30. I asked what was taking so long and was told that 6 people was scheduled at 9am and then I was told that the system scheduled these appointments but seemingly a live human person scheduled my appointment over the phone so the math ain’t mathing. Whatever…a family of 4 was scheduled along with another person and myself. I was overly annoyed at this point. Apparently, their systems don’t cross over which is funny as I see the other Pearl Vision at another location but I know better. Some of my info was not documented of course and my insurance card was not on file as my insurance has never changed not even the numbers. Needless to say, my overall experience was not great from start to finish. I over heard the receptionist tell another customer “THANK YOU FOR FILLING OUT THE PAPERWORK ONLINE” which I did as well and never got told that. I also seen some customers being treated like royalty and others were treated like peasants. I like my other location best. If I could give this location zero stars I would. Never going back to this location!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Very friendly and professional.

Source: Google

★ 2

This place is a joke. First of all, although we search in the map for three location we need, all of these phone numbers go to the same central call center, which is pretty annoying, because why are we taking extra steps? Second.... my biggest gripe with this place. The way they nickel and dime and hide prices. Nothing they tell you is the full price. It doesn't matter if you have insurance or not. if you wanna know how much something is gonna cost upfront, you have to know all the questions to ask because they will not tell you they will let it be a surprise. That's shady. For example, I just called and asked how much was a contact lens exam without insurance. The lady tells me $65. So I start to ask more questions. Turns out the price is $275. she tried to tell me 65 to get me in the door. I'm never come back here or to any Pearle vision. Even when purchasing glasses with insurance you’re still gonna spend hundreds of dollars more and that’s not for anything fancy that’s just the way they do you.

Source: Google

★ 1

I went to the S. Rainbow branch in Las Vegas to get prescription eyeglasses and sunglasses. I was going abroad in the next few days, so I asked if the prescription glasses will be done before I leave. The employee attending to me said that it cannot be done because it takes 10 days to do progressive lenses. Ok, I told them just to do my sunglasses. The manager walked by and the employee attending to me asked if my progressive glasses can be done in 4 days before I leave for abroad and the manager said sure. No prescription glasses came before I left and the manager never even apologized when I came to pick up my glasses. I am pretty sure she remembered me. Her intention was just to get my business even if she will not be able to deliver on her promise. Beware and do not shop at this branch!

Source: Google

★ 5

Execelente atención, rápida y eficiente, personal amable y sonriente, los Drs profesionales.

Source: Google

★ 5

All the doctors here are great eye doctors. The staff were all nice and helpful as well.

Source: Google

★ 5

I've been going to Pearle vision for year's cause cause of the pure satisfaction of being satisfied with the team leadership and well trained correctly. I'm in the hospital now just Had My hip surgery this morning. My daughter picked up my glasses today and now too end My perfect day, I can see. Thank you for being My favorite eye care specialist.

Source: Google

★ 5

No comment

Source: Google

★ 5

Great staff. Easy, thorough and professional process.

Source: Google

★ 5

My experience was very pleasant. The staff was knowledgeable and patient. The facility was very clean. They were very patient with me as I worked with my insurance and payment options.

Source: Google

★ 2

I have generally had positive experiences with Pearl Vision, which is why this visit was so disappointing.

During our appointment, a technician repeatedly referred to my daughter as a boy and called her my son. I corrected them four separate times, explaining that she is my daughter, yet the mistake continued. What made the experience even more upsetting was that no apology or acknowledgment was ever offered.

This was deeply hurtful. No one should be judged or addressed based on assumptions about their appearance. A simple apology and a willingness to listen would have gone a long way. I hope Pearl Vision provides additional training to its staff on treating every customer with respect and avoiding assumptions that can cause unnecessary pain.

Source: Google

★ 5

Great !

Source: Google

★ 5

Check-in was seamless and quick. The assistant performed all of the tests expediently and was very accommodating. Optometrist was great as always. Checkout and payment was fast.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My doctor was very nice and understanding

Source: Google

★ 5

Great staff, very helpful. I was pleased how they worked with me to save me money.

Source: Google

★ 5

Source: Google

★ 5

Great service!

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Lousy. I am abroad now without my prescription glasses that the Manager promised that it will ne available before I leave. Liars

Source: Google

★ 5

Source: Google

★ 5

Great service—professional, friendly, and fast. Highly recommend!

Source: Google

★ 5

Source: Google

★ 5

Chris is great… very professional and helpful… so glad I come to Pearl Vision

Source: Google

★ 5

Source: Google

★ 5

Great experience. Audrey was wonderful, very pleasant and thorough.

Source: Google

★ 5

I called ahead because I had a prescription from my ophthalmologist and some places didn’t accept that, Pearl Vision did!

Their staff were friendly, knowledgeable and able to get my insurance information verified quickly. For me, they had a wide variety to choose from. It took me 20-30 minutes with Dominique to choose my frame, lenses, measurements and because I chose to upgrade my vision plan annually from my job, at then end all I needed to pay for were the frames to get my glasses ordered.

This was my first time at Pearle Vision and I have to say, Dominique and her co-workers definitely got a repeat customer. See you ladies next year! Thank you again.

Source: Google

★ 5

Customer service outstanding, no waiting,

Source: Google

★ 5

Source: Google

★ 5

Very thorough and professional.

Source: Google

★ 5

Always a good experience. Great attentive staff and great doctors

Source: Google

★ 5

Optician So was great.

Source: Google

★ 5

Know it may sound a bit crazy but I had a great time at my eye appointment. All of the staff is so friendly and caring I immediately felt at ease. The tech was great with the initial testing. Dr Kopolow figured out why I have a love/hate relationship with my progressive lens. The search for new frames was an adventure and now I can’t wait to get my new glasses!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 3

Dr So and Iris are great. The front desk staff not so much. I was sent like 6 confirmation texts starting 2 days prior to my appt.which I inquired about as to why so many? I was told I could opt out of text and get only email and I would get only 1 email confirmation. I said yes please. Take me off text. When checking out I used my card and the girl said $1.50 fee, is that ok? I said no, why the fee? She didn’t know. I paid cash. I was not offered a receipt and realized I had no receipt after getting home so I called and asked to have a receipt emailed to me. I was told no and I had to go to patient portal or come in person to pick it up. This is unreasonable. I have never had this problem anywhere. Another irritation- Charging a fee to use a credit card is rude. Nobody else does that so why do you? The first thing when I got home I received a text message from pearl vision! I asked for no text messages.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Really amazing customer service!

Source: Google

★ 4

It was quick and easy. We had great service from the Dr as well as from Kerky and Maricela. We were not offered any water. The 1 less star was because when I got a text to pick up my glasses the receptionist did not ask me for my name and asked me to sit at a desk and wait for assistance but I was left waiting there for a long time without anyone acknowledging me or offering assistance.

It wasn’t until almost all the customers were gone when one of the girl stopped and asked me if anyone has helped me, otherwise it was quick and good service. Thank you!

Source: Google

★ 5

I came to Pearl Vision for my yearly eye exam and I’m really thankful I came to this location. Everyone knew how to do their job and the whole experience was smooth and welcoming. The wait time was also very short, which I really appreciated.

The doctor even took a closer image of my eye, which honestly no eye doctor has ever done for me before, so I really appreciated that extra care.

Chris was super helpful and professional helping me pick my frames, and he also told me about the special they have right now. For $59.99 I was able to get my progressive polycarbonate lightweight lenses, which I thought was a really good deal.

If you stop by, ask for Chris — he’ll definitely know how to help you!

Source: Google

★ 5

Source: Google

★ 1

While Chris was very kind, friendly, and helpful — and even remembered us when we came in — I am extremely disappointed with Pearle Vision overall.

First, my glasses frame was broken by your office. Since my original frame was no longer available, I had to spend additional money on a completely different frame. Then, after all of that, the wrong prescription was put into the glasses.

When this mistake was discovered, I was assured that a rush would be placed on the correction because I was leaving for a seven-day vacation and needed a backup pair of glasses. Today, when I called for an update, I spoke with Jennifer, who was completely unempathetic and dismissive of the situation. She casually told me a manager would call me on Monday, despite me explaining multiple times that I am leaving Sunday morning for vacation.

The lack of urgency, concern, and basic customer service is beyond frustrating. At this point, after multiple mistakes and poor handling of the situation, I want my money refunded. I will take my business elsewhere and purchase frames and lenses from a company that actually values its customers.

Source: Google

★ 5

very friendly and explain so good excellent jod

Source: Google

★ 5

Everyone there were nice and helpful

Source: Google

★ 5

Excellent service and quick turn around for our glasses! Chris B. at the Rainbow location was amazing!

Source: Google

★ 5

The gentleman that helped me was amazing...

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

Source: Google

★ 5

Awesome service and extremely friendly staff.

Source: Google

★ 5

I had an excellent experience with the team at this location. They were very friendly and polite and answered all my questions.

Source: Google

★ 5

I had a really great experience at Pearl Vision. Chris was incredibly attentive and went above and beyond to help me. He paid close attention to detail and made sure everything was just right. What stood out most was his warmth and understanding especially when I wasn’t fully satisfied with my first eyewear choice. He was patient, supportive, and genuinely cared about helping me find something I felt confident in. I truly appreciated the level of service and would definitely recommend asking for Chris!

Source: Google

★ 5

Source: Google

★ 5

My eyes exam was fast and thorough. The staff is very knowledgeable and they truly care about my eyes care!

I'm truly grateful!...thank you!

Source: Google

★ 5

Glasses were wrong for the 2nd time!
3rd visit was great. Upgraded to 5 stars! The young nan who helped me was fast and thorough. Thanks

Source: Google

★ 5

Ellie was amazing! She took the time to answer all of my questions and really made sure I understood everything. When it came to the exam, it was a little rough at first, but she explained things more deeply and helped it all start to make sense. Even though we might have been a bit difficult at times, she stayed patient and supportive throughout. I really appreciate her help!

Source: Google

★ 5

The staff is courteous and knowledgeable. They got me right in at the appointment time. The Doctor was informative and explained everything. The rep that helped me was great... so thanks!

Source: Google

★ 5

Excellent attention...but for me is very important: cordiall, good comunication and professionalism.
Thanks .

Source: Google

★ 5

Source: Google

★ 5

I had appointments for my daughter and 3 grandsons The entire office staff was courteous, friendly, helpful, and patient. I’m going back for myself next month.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Love the doctor that treated me. The girls are also wonderful and professional. Kind and compassionate.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Best eye care in the NATION

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Just went for an eye exam, came out super happy about my experience, audrey helped med out today and the staff was also very welcoming

Source: Google

★ 5

Front desk person went out of her way to get the form sign that I need for the DMV.

Source: Google

★ 2

Did not have a very good experience due to the fact that my glasses were never right and wanted to charge me an additional $150. even the second time I ended up getting a refund, however, the Staff tries to be extremely helpful, I just don’t think this doctor is justifiable for Glasses.. I feel as though they push things upon you to make you feel like you can adjust when that’s not always the case.

Source: Google

★ 5

Source: Google

★ 5

Amazing customer service! My son and I had our fist doctor appointment yesterday and the next day we received our new glasses. The doctor is great and the office staff are sweet. High recommended!

Source: Google

★ 5

Source: Google

★ 5

Everyone was very professional.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Great experience, staff was very helpful and informative

Source: Google

★ 5

I dealt with Chris for my glasses and stuff at the end of my visit and he was wonderful. I explained what I wanted and he knew exactly what to get along with getting me the best price. He was very knowledgeable. He made the whole process very easy. Thank you so much.

Source: Google

★ 4

Source: Google

★ 5

Source: Google

★ 5

Very pleasant ❤️

Source: Google

★ 5

Very. Good. Service

Source: Google

★ 5

Source: Google

★ 5

Everyone very cordial and professional. Great doctors and staff.

Source: Google

★ 5

Caring, professional, knowledgeable and friendly staff! Always a wonderful experience!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

nice

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

My experience with the 7090 South Rainbow Blvd. location won me over. Everyone at this Pearle Vision location was exceptionally friendly and helpful. Chris, my customer service rep, went above and beyond to help insure I was happy with the quality of the new lenses I ordered. Chris is an exceptional representative for Pearle Vision and I thank him.

The doctors I met with for my eye exams were thorough and professional and answered any questions I had with great detail. All in all, my visits to this location have been a genuine delight as they have exceeded any possible expectations. I will be going to this location for all my future exams and eyewear needs.

Source: Google

★ 5

The experience was really good until the person that measured my eyes for the lenses didn’t have the glasses fitted properly on my face so when I went to pick up my new glasses, I couldn’t see properly out of them and then I had to wait even longer because they had to send them back other than that, everything was wonderful

Source: Google

★ 5

Source: Google

★ 1

Today I tried to ask if they can screw back on a lens as a professional/PR courtesy. The ladies told me that they can put back on lenses that were bought from them. The least they could've done is offer to screw back on the lens for $5 or something. I can get Walmart to do it for free. All I can say is you lost a potential Customer

Source: Google

★ 5

Source: Google

★ 5

Good services, professional work, kids’ friendly, nice environment

Source: Google

★ 4

Dr was good - staff knowing how to apply Humana discount was a nightmare. Took so long we had to make another appointment. Have to say they tried to make up for it by giving us an additional discount. Not sure wether we will go back or not…

Source: Google

★ 2

Chris who helped me with my lenses is a gem. The ladies on the check in side for your eye exam were absolutely terrible. My first experience was not warm or welcoming. It was more so, I am busy come on so I can get to the next patient. Very unprofessional.

Source: Google

★ 3

Source: Google

★ 5

The best experience . everytime I visit for my annual check up ,The members are very Professional .

Source: Google

★ 4

The wait was too long for having an appointment. However the staff was great.

Source: Google

★ 1

As I waited I observed the person at the very front station greet and work with other customers while ignoring me even though I was their long before others. So I had to wait for someone who would wait on me. The staff that did assist me walked every customer she had to the door, opening it and wish them a pleasant day. She did not explain I could have gotten a second pair at 50% off. Did not explain why my glasses were not going to be ready the same day.You guessed it, when we were finished I was not walked to the door, not wished a pleasant day or a thank you .

Source: Google

★ 5

Michelle was very accommodating and very pleasant to talk to. She helped us in choosing the right frame and offered affordable payment options. Keep it up!

Source: Google

★ 5

Source: Google

★ 5

Amazing experience for my 14 year old daughter. Everyone was extremely nice and made her feel comfortable. Especially Chris, who helped her pick out her glasses. He made her smile and laugh the entire time. 10/10 from check-in to checkout.

Source: Google

★ 5

Every time I leave an eye doctor, I'm always usually very upset because the type of glasses I wear they're very expensive and but this time my visit to Pearle vision was awesome. I loved the eye doctor and then the lady who helped me out picking out glasses. They had the best promotions for January. I was absolutely shocked so I'm very grateful for their services they provided to me this time

Source: Google

★ 5

Every one is nice n good service

Source: Google

★ 5

Very nice and friendly staff. Chris was very knowledgeable and understanding to our needs. They were very fast and efficient.

Source: Google

★ 5

The experience was Great..

Source: Google

★ 5

Source: Google

★ 4

The staff and customer service were excellent! My only disappointment was the availability of affordable frame options. I have excellent insurance coverage and the frames that were available at a reasonable price were outdated and few were available.

Source: Google

★ 5

Source: Google

★ 5

Helpful staff

Source: Google

★ 5

I came here to NV to visit my family member, we had went to a friends house and that friends dog chewed my glasses. I remembered about pearl vision for my home city so I called that got me in that day and was able to fit me with a new pair the listen to my needs and was very professional thank you to the store on Rainbow 👍🏽

Source: Google

★ 5

Very helpful staff.

Source: Google

★ 5

Source: Google

★ 5

Excellent Service

Source: Google

★ 1

Source: Google

★ 5

Great customer service, from the receptionist to DR. Everybody.

Source: Google

★ 5

Amazing collection of designer glasses and amazing deals when buying multiple frames!

Source: Google

★ 5

Source: Google

★ 5

Greatly impressed with positive atmosphere and staff willingness to help.

Source: Google

★ 1

There were not very many options to choose from for my face type in my price range. The prices were also a bit high, given I need 2 separate frames and lenses. Twice the price and the woman that helped me didn’t seem to be having a good day at all. Glad I had patience with me when I left the house. We’ll see how the glasses turn out….
****Update: I waited 2weeks for my glasses and I was happy with them HOWEVER about 30 days after receiving my first pair, the frame cracked completely (no fault of my own) and Audrey (the manager) agreed. She tried to charge me 100$ to replace them. I was irate. She agreed to replace them for free one time only. Now I have to wait again. Keep in mind I’m supposed to be wearing these all day everyday. I’m not impressed with this store at all. Going somewhere else in the future.

Source: Google

★ 5

Everything was great, and staff was friendly and knowledgeably!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 5

Source: Google