★ 5

To the Melford Clinic, I am writing to express my highest recommendation for Dr. Shepherd, based on the exceptional medical care and outstanding experience I recently had at your clinic.From the moment my appointment began, Dr. Shepherd demonstrated an extraordinary level of professionalism, expertise, and genuine compassion. They took the time to listen thoroughly to my concerns, explained my options with great clarity, and ensured that I felt completely comfortable and informed throughout the entire process. It is rare to encounter a healthcare provider who balances profound clinical knowledge with such a warm, patient-centered approach.The entire visit reflected the high standards of the Melford Clinic. Thanks to Dr. Shepherd’s attentive care, I felt valued as a patient and confident in the treatment I received.I highly recommend Dr. Shepherd to anyone seeking exemplary medical care, and I am deeply grateful to have them as part of my healthcare team.Sincerely,
Leo Mena

Source: Google

★ 5

Source: Google

★ 5

Dr Sheppard is the most wonderful physician
She is very intelligent and you can tell she genuinely cares about all her patients
Her staff is exceptional
She makes you feel cared for and speaks to like an actual person
Highly recommend

Source: Google

★ 5

I have been a patient of hers for years and just love her. She is the best.

Source: Google

★ 5

Dr. Shepherd has been my primary care physician for close to 10 years and there is truly no one like her. She has the best bedside manner, always takes time to listen, and makes me feel cared for and understood. She is accessible whenever I need her and consistently goes above and beyond to help. The staff at Melford Clinic is also welcoming and professional, which makes every visit a positive experience. I feel very fortunate to have Dr. Shepherd as my doctor and would recommend her to anyone looking for compassionate and excellent care.

Source: Google

★ 1

Whoever is the medical assistant for Dr. Shepard is very very rude. I work at another facility and was trying to get our patient a referral from her PCP as a courtesy. The assistant was very nasty to me each time I called and would interrupt me saying "Dr. Shephard will get to it when he can get to it". The patient has also called to try and receive a referral and it has still not been uploaded 3 DAYS LATER! Patient's appointment was unfortunately canceled due to the medical assistant's lack of urgency or cooperation. Dr. Shephard should probably hire someone else who cares about their patients.

Source: Google

★ 5

Dr. ARION SHEPARD IS EVERYTHING TO HAVE AS A DOCTOR

Source: Google

★ 1

Terrible customer service. They won't answer the phone and when you do get them (rare), they are rude. The doctor was friendly and the place is pretty but they lost my business with terrible service.

Source: Google

★ 5

The best care provider I have ever had in my life. Dr Sheppherd is kind, helpful, listens, and actually cares. She has helped me so much and I don’t know what I would do without her as my dr. The office is gorgeous and clean and everyone that works there is absolutely wonderful. Can’t recommend her and this places enough! If I could give more than 5 stars I would!

Source: Google

★ 5

I just want to say dr shepherd is the most amazing doctor ever! She listens to my needs and has brought my quality of life back. I would 1000% recommend her for all your needs! Their office is the most beautiful and soothing doctors office I've ever been. Thank you!!

Source: Google

★ 5

Had a great experience for my appointment today. It's beautiful inside the office and the provider Shepherd I seen was very professional and helped me with all my issues. I didn't have to wait long to be seen and the lobby has nice massage chairs while you wait and fill out paperwork. The front desk girl Katie was very sweet and welcoming. Will definitely be going back and recommend this place to everyone.

Source: Google