★ 5

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★ 5

The VA has been wonderful for me I appreciate the health service they give me

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★ 4

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★ 1

I had an accident and called to speak to my Doctor and after 3 times and no return call, I have to use the ER as Primary.

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★ 5

This is a great place and I'm amazed at how helpful everybody has been to me since I have been going here for three years. I couldn't describe all the great care and compassion I've had at this clinic from routine appointments, Lab work, physical therapy and immunizations. They have helped me with in community care that want available at the clinic and I have always felt that they truly care about my well being. This clinic is wonderful and I'm happy to have found them.

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★ 5

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★ 5

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★ 2

I have a really good doctor here. My problem is with the lab. I make an appointment for labs and wait over an hour to get a draw.

I try to go to the VA Hospital in Las Vegas when I can. I can walk in there within 10 minutes.

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★ 5

DR. COLUMBINI IS A WONDERFUL CARING VA PHYSICIAN. MY HUSBAND PHIL WISHES HER THE BEST. WE WILL MISS HER. THIS CLINIC IS THE MOST EFFICIENT WE HAVE EVER SEEN. THANK YOU

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★ 5

Relocated to Henderson a few months ago and have my primary care doctor here.
So far there hasn't been too much of a wait and everyone has been friendly and professional.

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★ 5

Very fast service and pleasant employees

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★ 5

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★ 4

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★ 5

Terrific Veterans medical services provided by all employees

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★ 4

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★ 5

Nevada VA, top notch.

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★ 5

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★ 5

Great location with plenty of parking and they take good care of my Mom.

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★ 5

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★ 5

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★ 5

Walked in no appointment needed before 11 am . Was quick and easy 3 weeks later received glasses by mail . Everyone here is friendly and I’m giving them an excellent score .

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★ 5

Very lucky to have access to VA care, as I work part time and do not have medical or dental insurance. This facility is nice, very clean, plenty of parking. All the staff I have encountered are always nice, professional and friendly. Have been coming here for 8 years and not had any negative experiences.

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★ 1

I went to the VA and was seen by Dr. Tsang. My two main issues were left foot pain and right ear discomfort. He did not look in my ear or touch my foot. In my previous exams for the past 40 years, if I went to a clinic with an ear issue, the provider would use an otoscope
(Readily available in every exam room) to inspect the ear canal, tympanic membrane, and palpate for tenderness. Maybe a bug in my ear? May a foreign object? Maybe an unresolved infection? Nothing was examined. My foot was hurting and usually a quick steroid pack does the job. He did visualize the foot but did not touch. Did not look in between toes, did not check pedal or dorsalis pedal pulses. No diabetic foot exam was performed. An xray was done and I am still waiting for the results. I ended up going 4 days (today) and I went to be seen again in a local civilian clinic today for the medication I so desperately needed for my swollen, red, and painful foot. Even if I take my dog to the Veterinarian for ear issues (scratching, discharge, discomfort) the dog will have his ear inspected with an otoscope.

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★ 5

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★ 4

Quick and prompt attending veterans

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★ 5

My doctor is great and she is a nice person

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★ 4

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★ 5

Everyone is always helpful and friendly

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★ 5

Nothing except high praise for this clinic. They have always been very responsive to my needs. Wait time in clinic is better than any outside Dr. I've ever visited. I feel they are very professional and caring about our needs. Thank you SEC

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★ 5

Good veterans care given here

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★ 4

There schedule system is awful. Why the star off. Everybody there is awesome.

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★ 5

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★ 5

Southern Nevada VA is outstanding! After years of hearing about the VA I was glad to discover that Nevada VA goes about and beyond to help veterans. Even before I was off terminal leave I was contacted and the transition team coordinated to insure i was good to go. Most recently Doctor Maria Diana Garcia has been awesome. She regularly makes herself available to help veterans at all times. She insures I have all that I need and am taken care of. Thank you Dr Garcia.

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★ 5

Phenomenal Doctors and support staff, providing a level of care like no other hospital system in this valley!

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★ 5

Well run and initial experience with primary care.

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★ 5

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★ 5

Well, I have my own assigned Dr there. I go there every six months get blood work and all my vaccinations. It's close to my home, and never had a problem there ❤️

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★ 5

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★ 5

This place is great. My Primary Care Physician, Dr. Eva is the best. I am a sickly old man now and am very appreciative of the great care the VA has given to me.

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★ 5

I just left the Southeast VA Clinic, where I had a wonderful experience with Doctor Maria Diana Garcia. It was my first time meeting with her, and it was a great experience. She was very down to earth, friendly, and extremely knowledgeable. I generally have had good experiences with the VA, but I want to give her some official kudos. She is a credit to that facility.

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★ 5

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★ 5

In & owyt lyikah robbery handicapped ♿️ parking ♿️ restrooms ♿️ access

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★ 5

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★ 5

Always have a positive experience working with the team members of the VA. Great clinic to work with.

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★ 5

Always had 1st class care.

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★ 5

Lab technician GINAMARIE is the best. I requested her because I am a "hard stick". Despite being a hard stick, she always hits my veins on the first stick. It diminishes any anxiety I may have if my PTSD flares up. Her conversations are calm and soothing. Please don't transfer.

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★ 5

I recently relocated to Henderson, Nevada, made an appointment with the VA to see a PCP and ultimately really needed to see a Chiropractor.
I made an appointment and was scheduled to see a VA PCP four months later; that’s the way it goes with first appointments. I have heard and read the horror stories about VA clinics and I experienced some issues myself at other VA clinics.
This was my first time at the VA clinic on Boulder Highway, it was very clean, the check in process was easy and organized. My wait time was maybe 10 minutes. My waiting number was called and the lady at the window Valerie, checked me in, she was very down to earth and pleasant.
Nurse Christian, was very nice, asked the appropriate questions, he had a very calming demeanor and he informed me on what the process was going to be like.
My PCP, Dr. Purayil was very knowledgeable, she asked questions and listened to my answers and my concerns. She was also calming and did not rush me through my appointment. She set me up with x-rays for my back, which was done right there at the same appointment and set up an appointment for a chiropractor.
This was my first VA visit at this clinic and I am very satisfied overall with the services that I received.

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★ 5

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★ 5

Very helpful, polite, clean, friendly, little waiting time - (appointments only), easy driving direction & posted road sign before coming entrance & plenty of parking for handicapped.
Lab is open only 11 - 3.

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★ 5

Most appointments are on time.

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★ 1

Just a warning you need an appointment to get your blood drawn before 11:00 am. Then after you get your appointment you will wait for at least 45mins to 1 1/2 hours to get your blood drawn. I don’t know how you get this far behind just drawing blood.

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★ 2

So I had an appointment for blood test for Dr. That was set up 6 months ago. They call me after it was made at the clinic mind you. Tell me that it needs to be changed to an appointment? Something new. So I go to appointment today. Arrived 15 mins before Appointment. Get checked in and told to have a seat. Appointment time was at 1045. Didn't get me back to draw till 1145? 1 hour to draw blood is unacceptable when you have an appointment for a blood draw. When I told this to the person drawing blood she comes back with they are short handed? Then why were ALL THE VETERANS WAITING OVER AN 1.5 HOURS FOR DOCTORS APPOINTMENT? TOTALLY UNACCEPTABLE.

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★ 5

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★ 5

First time visit to this location. Amazed by the speed of care and caring attitude of every person working there. Then sent to pharmacy at VA hospital in N. Las Vegas...got prescription filled there in less than 5 minutes. Thank you!
B. Amato

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★ 5

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★ 3

Medical staff is great.
The folks who run the Lab and Xray have chips on thier shoulders and almost ruin the whole place. Respect in respect out. These characters show no respect for anyone. That might be ok in bootcamp but not for elderly Vets.

UPDate, the recent treatment I've received was top notch. Thank you guys!!

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★ 5

Xclusive -V A..clinic
...for 33mos or more who served.
Knot avil to those who served wyth less then 33 most active called Montgomery ward bill ....law. HWEVR saluting all who served & reviews respectably

Clients present praise & Fogel yes there are Bobby complainers & karens..goes to say chemical neuropathy imbalances treatments
..seeked is abundance along wyth physical ailments one needs is answered facilitates do provide full health care ❤

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★ 5

. When a massive stroke and Parkinson's disease forced me to retire from my civilian profession, I learned that the years I had spent in the USAF as a young woman earned me VA medical care.
Thus, for the last 21 years the Southern Nevada VA Healthcare System has provided continuous and very expensive medical care.
Is the VA system perfect? Of course not. But any system designed and operated by human beings is certain to be flawed to some extent. Therefore, it is essential to establish a successful relationship with the complex, but people-oriented VA. Practicing courtesy, cooperation, and patience would be a reliable step in that direction. It works for me!
I have lost count of the examinations, tests, diagnoses, referrals, and treatments I have undergone in recent years that originated in the Southeast Clinic in Henderson. Also uncountable, but not forgetten, are the dozens upon dozens of healthcare workers who have participated kindly, carefully, thoughtfully, intelligently, successfully, and professionally in my care.
I wrote the above a long time ago and I can honestly only add continuing good care to my laundry list of favorable experiences with the Veterans Administration Southern Nevada Healthcare System. I am more than satisfied with they care I have received at the VA. The people are responsible for all that is good about the VA.

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★ 2

I find it pretty difficult to see my primary care physician and when I do it's express check out style appointments.

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★ 1

Set an appointment a month out. Get over 2 dozen appointment confirmations. 4 hours before appointment they cancel it. Then give me another TWO MONTHS AWAY. The VA DOES NOT CARE. It's a sham.

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★ 2

Vaccine clinic is scheduled to open at 0800. After the 2 techs got thier coffee, door was opened at 0830. 7 vets waiting, in order. The techs are taking vets they personally know and carrying on conversations....I guess it'd who ya know

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★ 5

Always great attitudes from everyone that works here I'm SO lucky to have health care and I haven't EVER had any problems in my opinion it's the Best health care system PERIOD . US VETERANS should be THANKFUL we get FREE care for life. I don't know any other business that gives you that!!

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★ 5

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★ 1

I have been trying to reach someone at the Henderson office for an appointment for a week now. Keep being put on hold for over half an hour, then someone from the regional office answers and transfers you to another number where you are put on hold again for half an hour. No way to get a person to answer and make an appointment. When I went to the actual office, no one was available to help me and I was told to call and make an appointment. This is no way to treat your Veterans. I'm very disappointed.

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★ 5

Close never too busy and your appointment is always on time

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★ 5

Volunteers do a great job welcoming vets & staff.AMSA's at any window's try to give a smooth welcoming transactions & acknowledges everyone's needs or requests in a timely matter

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★ 4

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★ 5

Friendly staff and never too busy. Great flow.

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★ 1

Where do I start?

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★ 2

They say they are open until 5:15pm. Well, that’s only for appointments. They DO NOT say that the lab closes at 3pm. So, I bust my Fanny to get there before 5:15. I ask, can I get a blood draw? “Sir,” a young woman tells me…”the lab closes at 3pm.” Like…only idiots don’t know that. I was in the Navy. Sailors do not like to be addressed as “Sir.” That’s for officers only. So…who’s the idiot now? And not only “Sir,” but in a condescending and patronizing manner that should be never be used. Their information MUST be changed to reflect the 3pm lab closing time. I wasted my time and was treated very rudely.

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★ 4

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★ 5

One thing about this clinic. For veterans they have some of the best people around. Especially Dr. Bill Myers. I've been with him for about 7 or 8 years now. And he takes very good care of me. And I love all the staff down there. They all do their job above and beyond the call.

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★ 5

First talking to other veteran thru out the country an veterans I work with I feel here in Las Vegas the VA hospital and here in Henderson In my opinion everybody in the two locations are great and I mean everybody the phone operators the labs in Henderson the security guard Sam
He talks with us and help those who need his help just to many to mention thank you for being here for us so to all the VA staff take a bow because you deserve it your all the best keep up the good work

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★ 5

This VA is magnificent! From the front desk receptionist to the x-ray technicians, everyone was polite, knowledgeable and informative. Moving cross country is hectic so they ensured to address all of our needs while we transitioned. Thank you all for your services.

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★ 5

Very Helpful

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★ 1

Terrible and rude customer service in their appointment department. Talk to them about an appointment for mental health and I didn't have information about the appointment because I was not home and when I said that the lady immediately hanged up. This happens to much.

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★ 2

Is this place not open on Saturdays? The building and googlemaps says Open until 4pm.
Why does the VA make it so hard to actually help Veterans. The disability process is way more complicated and lengthy than it should be. I was injured and had surgery in the Air Force. It shouldn’t be this hard to get help smh

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★ 5

Had Xray's taken on Wed. Excellent service, quick.

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★ 1

Just a word of the wise, when I first started with this clinic a couple years ago everything seemed to be going great. Then as doctors left I ended up with one Dr. Caroline DeLuca. An encounter that I am still trying to straightened out. She intentionally lied on my patient notes per our patient visit. I ended up getting most of it overturned via a letter from the Department of Veterans Affairs Office of General Counsel. This I found in My Health Vet page after our visit. Although, I filed complaints with everyone locally about the out right lies. I had to file a formal complaint with Washington D.C with a formal investigation. Although. Vegas VA was directed to reverse comments of lies I have been fighting with other doctors over these lies. There is absolutely no reason for a doctor to lie about anything as well as a patient. And to have local VA stand by her side till a formal legal investigation does not say we support our vets.

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★ 5

Great, the best medical system you can have for veterans. I've had very good results with the Dr I have. No complaints!!!

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★ 1

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★ 3

Typical Doctors office, when dealing with public, their right an you are always wrong!

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★ 1

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★ 4

I love this clinic and Dr. Del is fabulous and really cares about her patients. I have been treated at VA Clinics in 3 different states and have always had good care not great care because that doesn't exist. I have had civilian Doctors who were no better than the VA Doctors.

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★ 5

nuff sed!

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★ 5

Muy amable atención

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★ 1

this site DOES NOT DO COVID 19 TESTING. Only the emergency room at the VA hospital does.

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★ 1

Absolute scam. Ive been turned away from service 2 times in the last 6 weeks. They dont care about helping veterans, they only care about bilking the american taxpayer. I had to get Medicaid because my care at the VA was so substandard.

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★ 5

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★ 1

A huge shout out to you. My daughter's medications arrived today. It only took six weeks and a dead body to get you all to do your jobs. Little too late now though. And glad you cancelled her "first available"appt Nov 12 due to your "unforseen circusmstances"- no worries she won't be able to make it anyway, she's getting buried tomorrow.

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★ 5

Negative Posts appear when negative people do not or can not get there desire or need. We see this from the size of free ice cream to health care. Sadly, those in pain seldom realize the negative vibes they transmit. I have them too yet try very hard not to mention or direct insult.
God Bless Our Care Providers and Volunteers
♿⚕

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★ 5

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★ 1

The quality of care at the Henderson VA clinic couldn't be any worse. I just moved to the area and saw NP Fanco. I told her I needed CPAP supplies, after getting bad information from her and taking 3 trips to the prosthetic department at the VA hospital on the North side of town I was finally able to get my CPAP supplies after spending over 7 hours and 3 trips in 2 weeks to do so. I also requested a form my landlord needed for my service animal, so she sent me to see Cynthia Garcia a LMSW who filled out the form and signed it. Bare in mind the dog is a registered service animal, the landlord decided he wanted on his own from and Cynthia informed she wouldn't sign the other forms because she said it needed to be signed by a medical person, and then told me NP Fanco wouldn't sign it. This most likely is going to cost me my place of residence. I will be going to request a new medical provider outside of the VA.

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★ 5

I have visited this local facility, close to my residence, for the past 3 yrs or so, for my primary care providers and have always had excellent service and/or proper referrals.

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★ 5

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★ 5

Top notch staff, treat us veterans with great respect!!

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★ 1

Very disrespectful hospital 😡 would not help my grandfather set up appointment and made fun of his hearing problem. How can they treat someone who taught for this country this way?

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★ 5

I love

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★ 5

Very efficient service

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★ 1

Negative Five Stars
Clinic Motto: the more Vets that we kill, the fewer that we have to take care of

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★ 5

I'm satisfied with the care I receive there.

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★ 4

Clean, friendly and not loud

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★ 5

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★ 5

Quick friendly place Our doctor was very thorough

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★ 5

Personal care is provided here at this clinic. Every one trys to be understanding and helpful. Sometimes people fall short. Please forgive. Thanks Ron

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★ 5

VA hospital”S” Doctors and Staff are among the greatest! Happy to be the spouse of a Veteran who has received great care in the VA Hospitals as well as Civilian Hospitals. Thankful for their service.

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★ 5

Dr. Sung is a great doctor, he takes the time to listen and ask what you want to do about your medical problem..... Everyone there are wonderful and pleasant. From the docs to the volunteers..... Thank you for being here for all us vets that need your help....god bless

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★ 1

Incompetent, MSAs don't even know how to schedule an incision and drainage. Gave me the run around and hung up.

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★ 5

Since Dr. Stephen Billmeyer joined the Veterans facility in Henderson on South Boulder Highway, I have received excellent care. He is a great Doctor and was patient enough to answer all my questions and was patient enough that when I did not understand something, he would stop and explain what it was I did not understand. His through consultation led me to get diagnosed with a problem I had been living with for many years, without knowing the cause of my problem, which was life threatening. He ordered some studies that got the results I needed to live a healthier life. I am thankful to Dr. Billmeyer for his through and professionalism and live a better life because of him. I have come to the conclusion that the VA had been overwhelmed in the past but they are improving and I am grateful for the care the VA provides. I am always greeted with friendly faces and comments and I am always thanked for my service. When I go to this clinic, I feel confident that my issues will be addressed by a friendly, caring staff and even when they are extremely busy, the wait times are reasonable and I'm treated with respect. Thank you Dr. Billmeyer and staff.

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★ 5

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★ 4

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★ 5

They are take care of business

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★ 4

I've been going to various VA medical centers since coming to Las Vegas in 1996. 99 percent of my care has been EXCELLENT. Yes, there are occasional morons that you have to deal with, but thankfully not very many. Now that the VA HOSPITAL is open , these other VA clinics are just for specialty appointments - NO EMERGENCY SERVICES.

Remember folks you're dealing with an organization that is giving care to thousands of people, many at no charge to them. You want "free" medical care, then be prepared to WAIT. It's that simple.

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★ 5

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★ 4

We have a really good doctor, Dr Billmeyer. The facility is always clean and almost everyone is friendly and helpful.

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★ 1

Staff and Security are criminally negligent, discriminatory, racist and exhibit malfeasance in every possible way. Severely service disabled elderly are verbally abused and harrassed by poor trained security and a medical staff that would rather you die or leave than simply be compassionate from the moment you walk in the door for a critical appointment, the attitude of VA Clinic Staff is adversarial. They are criminally ignorant of disability laws of a protected class and the service animal rights a disabled veteran has. They simply don't know and don't care!! Complete waste of our efforts and taxpayers' money. We NEVER got served by a medical professional! But they all still got PAID! Absolutely DISGUSTING Clinic! Asked for a Manager/Director in Charge and was Denied. VA Southeast Clinic Staff refused to assist our requests and demanded we leave. Name request of Clinic Director was Denied. This is just another VA Fraud of Veteran Care. CAVEAT EMPTOR!

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★ 5

I enrolled online but needed more information about my benefits. From the moment I walked in, everyone was so amazing and nice. The enrollment coordinator was so patient even though I had a million questions. I also met with the patient advocate who was amazing too. Everyone was just so helpful, I just can't thank them enough and I am so beyond grateful to have this benefit available to me.

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★ 5

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★ 3

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★ 2

Was told the service group I needed started at 7:30 and they didn't call anyone until after 8:00

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★ 5

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★ 5

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★ 5

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★ 2

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★ 5

my husband had a scheduled apt/checked in barley sat down & was called in for his physical Dr Sung very informative fortunately no issues

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★ 1

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★ 4

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★ 5

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★ 3

Can't get through to them on the phone. On hold for 1/2 only to finally get a recording that said they were experiencing "system problems" and to try again later. All I wanted to do was ask a question if we could donate some of my father's clothing for the veterans but can't even do that.

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★ 5

They are great. They take the time you need. Thank you for caring.

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★ 1

Doctors are so full of themselves. I'm beginning to lose my patients with the VA... We were told to only take ibuprofen once a week and to stretch and take hot baths for the chronic back pain. They don't want to give us pain medication, yet they are so negative about marijuana.

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★ 1

My PCP was incompetent and should've retired years ago. If you can drive to another clinic just do it. I'm very disappointed that I wasted my time here.

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★ 5

VA clinic. No emergency services.

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★ 5

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★ 5

Been going here since they opened. Just wish my doctors would quit retiring on me. Great care, great staff and great clinic.

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★ 5

No Emergency Services are offered at any of the VA Clinic's. If you have a medical emergency call 911 or go to the VA Hospital Emergency Room. If you find yourself in a local hospital ask for the VA representative within 24 hours of admittance every hospital has one they can arrange to have you transferred to a VA facility after being stabilized. That being said many Primary Care Providers and Mental Health workers at many of the clinics have set walk in policies check with your provider to see what's available on walk-in basis, many mental health providers have set walking days. Be patient you will have to wait but you will be seen. Stay Sharp ask questions but most of all keep your cool you will get through this.

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★ 5

Great care

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★ 1

Male
Operator sounds rude and grumpy 😡😡😡

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★ 5

Great, professional, friendly care.

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★ 5

Friendly, efficient and thorough! I felt that they really cared about my health and me!

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★ 1

My doctor asked me several times the same exact question. I feel like he should probably be at the retirement stage.

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★ 4

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★ 3

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★ 2

awesome facilities, but hmmm facilities arent worthwhile if no Doctors to man the facilities. pay is about half of the going rate in the area so why would a dr work here? they wouldn't unless they really really care or are no good.

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★ 1

If I could give this place no stars I would. First of all how do you talk to a psychiatrist about having PTSD because of being Iraq and he tells you everyone has issues. He has never been in the military! How can he tell someone what to do when he has never served or been there. And then asked him about getting a service dog he said, " dogs are a mental cruch they are only for people that need them physically." What a joke! And he suggested pills.... Shocker. Oh and if you have problems with crowds he said, " stay there and deal with it."

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★ 5

Love it

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★ 5

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★ 5

Very caring staff, professional, awesome resources for Southern Nevada veterans.

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