★ 5

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★ 5

Been going here for my eye health 20 years now and I love Doctor Davis

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★ 1

Mgm insurance. I will be switching providers as they gave me a new prescription for contact lenses and did not give me any pairs to take home to make sure the prescription is good. I call and go to pick them up and all they give me is just one contact for each eye. All other doctors offices send you home with a few pairs for each eye.

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★ 3

I thought it was time for new glasses. The optometrist said my glasses were fine but sent me to Meadows Eye for cataracts.
Everyone told me Medicare covered cataracts but I guess they were wrong
I going to find a place that takes Medicare, as I can't afford $1,400 co pay.

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★ 5

After visiting this office twice for exams I finally feel like I found two great eye doctors. I saw Dr. Davis and Dr. Linda on two separate exams and both were very caring, knowledgeable and so helpful with the concerns I had with my vision. I haven't worn contacts since 2018 because of the discomfort they give me but Dr. Linda prescribed me a brand I never heard of and they are the most comfortable contacts I've ever worn. I can wear them for 14 hours and it doesn't even feel like I'm wearing them. Recently I ordered frames from their office and Holly helped me find two pairs. It usually takes me a long time to find lenses I like but with her help I found a new pair in minutes. I highly recommended this office.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

The staff at vision source are always friendly and professional. They make everyone comfortable.

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★ 5

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★ 1

“Had to leave in the middle of my appointment due to them making a mistake four weeks before my appointment began.” *Update per response below*

I called four weeks ago to ask if this doctor took my insurance. I gave them my policy number and all my info and they said we take that insurance all the time you’re all set. So I set an appointment right away. (Keep in mind they texted me once a week confirming my appointment. Also calling days before). I go to my appointment. They bring me back, start doing my exam but halfway through my exam they come running back saying “we aren’t able to take your insurance”. You’ll have to pay out-of-pocket. It’ll be $130 for the exam and since you decided to do the back of the eye scan which is an extra $30 (keep in mind this is when I thought my appointment was only gonna cost me $20) that would be $160. I said well can you offer me some sort of discount they made me an offer of taking $10 off the price. $10 dollars of $160 when I thought my appointment was gonna be $50 was crazy to me. I just can’t believe they had so much time to check each week calling and texting if I was gonna be there. But didn’t bother to check if they could take my insurance four weeks ago when I specifically called to ask if they took my insurance. There excuse was we tried to call last week but everyone was out for the holidays. That’s why I called four weeks ago. Even if I have a different insurance I will not be returning as I wouldn’t trust them to be honest. I wouldn’t recommend coming here even if you have an insurance that works with them as they probably won’t even check until half way through your appointment.

Update per your response: if you had read my initial review I outlined both the things you just said. The problem is the discount you offered was minuscule in comparison to the gravity of your error and beyond that you failed to check the insurance four weeks prior when that was my first request. You procrastinated till the holidays and cut me off mid appointment because even after the holidays past you failed to call them prior to my appointment.

Source: Google

★ 5

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★ 1

I came in for an exam on 12/15/23 and used insurance for my glasses Rx, but paid out of pocket to get my contacts Rxs updated in the same visit (about $82). I was given my glasses prescription and some sample contacts to take home, and told to call back in a few days to let them know how the contacts worked. I called back as instructed and confirmed everything was good to go as far as fit and functionality, and was even able to purchase a year's supply of contact lenses from another provider. Fast forward to now, I need to purchase a new supply of contacts and my orders kept getting canceled citing that Vision Source denied my having a contacts prescription with them. When I called today to ask for my contacts Rx, I was told it was accessible through the portal and rushed off the phone. I visited the portal and there weren't any prescriptions listed, for glasses or for contacts. I called back and spoke to a different woman, Holly, who told me that since I never physically showed up in the office to tell them how my contacts worked out for me, they never finalized my prescription and I shouldn't have been able to order any contacts to begin with. So I asked where my money went because my insurance didn't cover the two exams, only the glasses, and I came out of pocket for the contacts. She kind of scoffed and said that since it was last year, there's nothing she can do but schedule me to come in for a whole new exam (which means more out of pocket expense for me). I asked why I was told that I could just call to finalize the prescription instead of coming in if showing up in person was a requirement, and also why they were able to approve the first order of contacts in the meantime. She said she didn't know because there weren't any notes in their system documenting that conversation I had with them last year. So now, with 11 days left in the year I have to scramble to find a new eye doctor, get in for an exam (which is going to cost more $$$ out of pocket and good luck with holiday closures and Christmas right around the corner) just to obtain a prescription that I already paid for (which wouldn't even be expired yet if they had kept accurate records for their patients). It seems like because I didn't come back to PURCHASE my contacts through them and opted to source them from somewhere more affordable, they're holding onto my prescription AND my money. I got a "yeah, that's the policy. Not sure why you were able to get contacts. Whoever you spoke to didn't leave notes. Well...sorry" and that's that. Didn't offer to help make it right or problem solve or even offer me an appointment to come in for a new exam! Horrible customer service. Very shady, would give no stars if I could. Buyers beware! They'll get you on a technicality to keep your money and your prescription unless you're buying contacts from them directly.

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★ 5

I've been coming here for years. The entire staff makes you feel like you're part of a family. The level of care is beyond measure.

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★ 4

This place is great, Linda the doctor is awesome, she's a local with a great personality. recommend for anyone who needs an eye doctor. The staff is friendly & fun

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★ 5

Staff are very helpful. Dr. Davis is great. Explained my vision changes to me and made recommendations.

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★ 5

Dr Lisa and the staff are so friendly! I will use Rheem exclusively for my eye care needs

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★ 5

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★ 5

Amazing staff and Dr. Davis really cares about his patients!

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★ 5

Very thorough, friendly and knowledgably staff. Dr. Davis is wonderful, patient and takes the time to explain everything. Thank You!

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★ 5

They are always very thorough in testing and explanation of results.

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★ 5

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★ 5

I broke my glasses & they were so kind & were able to squeeze me in last minute. The entire process was so fast & they’re all so nice & knowledgeable. This is the best experience I have ever had getting new glasses I’m so happy I stopped in

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★ 5

Dr. Davis and her staff were efficient and professional but friendly. In particular, Dr. Davis really explained the results of my tests and images so I understood what changes she was looking for. I very much appreciate this doctor and his staff.

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★ 5

I've been coming here for years. The office staff is helpful, friendly and professional. Dr. Davis is the best! I highly recommend this office.

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★ 5

Nice people, nice equipment, thorough exam.

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★ 5

I am super happy I chose this as my new eye doctor. All of my appointments have been seamless, with no wait time at all. I was given options regarding my eye care and a convenient way to make payments towards my purchases. And most of all, I felt a genuine care and concern regarding my needs from Dr Davis and all of her staff. Highly recommended!

Source: Google

★ 5

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★ 5

Great service

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★ 5

My insurance used to cover services by Dr. Davis, but when my coverage changed I began doing my annual exams and optical dispensing from those on "the list". But when a recent emergency arose I went right into Dr. Davis and luckily got right in because of a cancellation. As usual,. I got thorough service and my confidence in the prognosis was so comforting. I really miss going to him.

Source: Google

★ 5

The entire staff was inviting and personable. Our appointments started on time, the rooms & equipment were clean, and the overall appointments went well. Their selection of frames were minimal, however, of great quality.

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★ 5

Dr Linda next to her dad is probably the best optometrist I've been to. Here they actually car about your eye health. They take the time to answer all your questions. There is no rush rush with the exam. People post about the turn around time for your eye glasses to arrive. I would rather get a thorough exam done correctly and be patient with a few days waiting for glasses to arrive. I have issues with my eyes and the advice I've gotten over the past few years have kept my vision in check. Major plus here: if you don't need a new prescription they will tell you. My former office had me ordering new glasses every year, they probably didn't get the exam correct in the first place. Amy was so helpful with explaining my insurance coverage. Sometimes insurance coverage doesn't always work the way we want it to. Her patience with me was greatly appreciated and again..helpful. Glasses is like buying a car, you can get all the bells and whistles or just the basics, your decision. They offer what may make you wearing your glasses more comfortable and easier to adapt to your life. Again..your decision I recommend this office for your eye needs.

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★ 5

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★ 5

Always pleasant, calming, and a professional environment. Great office on the North-East side of town. Thank You for such great service.

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★ 5

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★ 5

Great customer service, 👌 they are the best in Las Vegas 👏 👍 👌 😀 🙌

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★ 5

Everyone was very friendly

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★ 5

So so friendly, professional and helpful

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★ 5

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★ 5

I recently took my elderly father to Dr Davis's office for new glasses. Due to his health conditions he is hard of hearing, gets confused easily and has difficultly expressing himself. Dr Davis was so patient and caring with my father and took as much time as it needed to ensure his prescription was perfect.
The front office staff are just as amazing. My parents are on a fixed income and the technician found him a discontinued pair of demo frames that fit his prescription and did not charge him for the frames.
A few weeks later my father felt that his glasses were broken. They were not but due to delusions related to his condition the our family could not convince him that they were fine. We took him to Dr Davis's office and the front office staff took time from their busy day to recheck the fit, examined the glasses and reassured him that there was nothing wrong with them alleviating his concern.
I cannot say enough about Dr Davis and his staff, I wish every medical office was a amazing as his.

Source: Google

★ 5

My grandmother was a patient, my parents are patients, me and my wife are patients as well as my children. 4 generations! Dr Davis is the best and his daughter is amazing! Best optometrist in Vegas hands down

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★ 5

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★ 5

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★ 5

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★ 5

Amazing people work at this location. They truly care for and about you!

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★ 5

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★ 5

I have been going there for years and I love their professionalism and very nice people.

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★ 5

I love the doctors
And staff. They are great and customer service is awesome!

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★ 5

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★ 5

Today we came in because my daughter glasses had broken. A whole ear peice had broken off. Luckily under warranty the frames were replaced for a fee. We are always greeted so warmly and feel like family here. We are always so grateful for you help. Thank you making this little girl so happy that she can see.

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★ 5

Dr. David and Dr. Linda Davis are the best!!! 💛😁
We have been seeing them for many years and we love the quality care that they provide!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

I always feel I received the best technical and knowledgeable eye examination at Dr. Davis’ office. After the assessment, Dr. Linda reviewed the results and options for care. She was very thorough and is very personable.

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★ 5

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★ 5

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★ 5

Great detailed service. Always professional and they try their best to give immediate service.

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★ 5

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★ 5

Great staff and physicians! They are always professional and friendly.

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★ 5

Another good vist as usual!

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★ 5

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★ 5

I'm extremely satisfied with the services rendered, they are very knowledgeable and always ready to explain and answer all your questions. I highly recommend Vision Source.

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★ 5

Had a great experience bringing my daughter here very friendly and helpful. I will definitely recommend to family

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★ 5

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★ 4

My whole family has been going to Dr.davis for at least 15 years. Our experience has mostly been exceptional. The staff has always been kind, friendly, professional, and helpful.

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★ 5

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★ 5

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★ 5

El personal bien profesional y muy bueno.

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★ 5

I was seen quickly. The staff is very nice. They did more tests than I have gotten before, maybe because I'm older. I left feeling like we really know what is going on with my eyes, and that is comforting.

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★ 3

Does not accept Medicaid

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★ 5

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★ 5

I've been a patient of Dr David Davis for about 15 years. He and his staff are awesome! I have a number of medical issues which also impact my vision. He is always very thorough, extremely knowledgeable, and willing to take the time to answer my many questions. He understands the value of educating his patients and involving them in their own eye care. I highly recommend Dr Davis and Vision Source East!

Source: Google

★ 5

There staff was warm, inviting, very knowledgeable. They addressed all my needs for the best pair of glasses for myself, which made the experience stress-free and worry proof. Dr. Davis was a delight. I was very impressed with his ability to patiently explain in-depth the current health of my eyes and any concerns I had for future treatment that I might be required for the health of my eyes. I highly recommend this office and their services to anyone.

Source: Google

★ 1

I had received excellent service until earlier this week, when Rachel decided to keep my husband waiting for hours because she was “unable” to verify insurance. I asked her if she had called the insurance and told me she did and that she was not able to call again……It took me 3 min to call and get my benefits verified and the insurance rep told she had not even called to verify my benefits. I provided everything she needed to make it happen. To me is very clear you chose to not have my business so I will take my business and my family’s elsewhere.

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★ 5

Dr. Davis was such a pleasure! I took my daughter for her very first eye exam and he was very patient, caring and kid friendly! I really appreciate him and his staff for being so nice.

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★ 5

Very helpful and friendly

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★ 5

Dr. Davis was a pleasure to have and checked me out last minute! Staff were kind and knowledgeable! Would recommend ten fold !! Thanks doc !!

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★ 5

I've been seeing Dr. David Davis since 1994 when he was around the corner from my house. Then I moved to the west side. Then he moved to the east side. Then I moved to Pahrump. Still worth the long drive. Now that his daughter has joined the practice, Dr. Linda Davis, nothing has changed with their service. Still above par. Hard to find these days. The jokes are better, too. (heehee)

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★ 5

Dr. Davis and his staff were professional and courteous and went above and beyond regarding getting me in for an appointment and for my eye care needs. I would highly recommend this office and will be making Dr. Davis my primary eye care doctor when I relocate to Vegas!

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★ 5

Dr.Davis and his staff are always a pleasure to see. The office is impeccably clean and well managed. They care for their patients and treat them like family. I have been coming to this office for over 10 years and can't imagine going anywhere else.

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★ 5

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★ 5

I truly think the world of both Dr. David and Dr. Linda. I believe they very much enjoy their work and have great passion towards the care of their patients. I can't imagine going anywhere else or seeing any other doctors than these two. I am grateful that the health of my sight is in their hands.

Source: Google

★ 5

I have been visiting Dr. Davis for many years now and he has always provided the best quality care for my eyes as well as the eyes of my family. I truly believe that he has my best interest in mind when being examined and provides me with the quality eye wear to sustain my vision for many years to come. If you are looking for an eye doctor who will take care of your eyes please check into Dr. Davis. He is an excellent service provider and works with all types of insurance to meet your needs.

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★ 5

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★ 5

Always Amazing. AMAZING Team with Dr. DAVIS AND Dr. LINDA

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★ 5

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★ 5

This was a great experience. The staff seemed very knowledgeable and certainly spent time with me reviewing my exam results and history. When it came time to pick out new glasses and frames, Kristi was the best! She did not hurry me, understood my desires and needs. If I had one critique that wasn't five stars it was simply as a new patient I am unfamiliar with your personnel and assigned duties. Please introduce yourselves first instead of me asking. Really a great office and I look forward to continuing getting my vision needs at this facility. It was very clean, light and inviting. Everyone smiled and seemed to enjoy working there.

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★ 5

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★ 5

The staff and doctors are always wonderful and helpful here.

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★ 5

I have been going to Dr Davis for over 20 years. He is the only one that I would go to. Dr Davis and staff makes you feel like family as soon as you walk in the door. I highly recommend Dr Davis and staff.

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★ 1

Not for blacks. They fake nice you. They caused my 7yr old innocent daughter to suffer, they did not order the glasses or follow up. I found out 2weeks later they did this. She is cross eyed without her glasses. The entire Vegas is like this between Hispanic and white at least the Hispanic let you know in some way before you do business with them. These people held the name great deceiver to the T. So this is a small burly in business place why would they miss a profit? I have some of the best insurance so money was not the issue......think about it

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★ 5

You know as soon as you walk in the door you are going to be taken care of by a welcoming staff. Dr. Davis is an excellent doctor, he takes time to go over all testing or scans taken. He explains changes in your vision, orders contacts or glasses & helps with possible supplements you may need. He is extremely knowledgeable and takes great care of his patients. His staff is exceptional and caring.

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★ 5

I've been going to Dr. David S. Davis's office since I was very young, and I look forward to hearing his gentle "1 or 2? 2 or 3? 3 or 4?"etc. prayer voice every year! My family will continue to be his patients in years to come.

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★ 5

I've been coming here for 4 years and this has been the best eye doctor I've seen (Dr Davis). The staff is always friendly and very helpful. I am always seen when I've made my appointment and fitting glasses on myself has always been a struggle due to my nose (lol) but they always make sure they get fitted as best as possible. I would reccomend anyone looking for a good eye doctor to come to vision source on bonanza because I will always come here as long as I live in Las Vegas.

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★ 5

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★ 5

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★ 5

The staff and the Dr. Are very professional and friendly. Office is very clean.

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★ 3

They are a good place but they take way to long to get you glasses to you!!

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★ 5

Very good staff, and doctors are amazing

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★ 5

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★ 5

I'd like to say that everyone in the office was wonderful, they treated me and my husband with kindness and respect. One of the most professional Dr. Offices I've had the pleasure of being at in a while, thank you all!

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★ 5

Great doctor and service.

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★ 5

Very excellent doctor. I came in there with no vision and the doctor said "You can't see because you have your eyes closed". Then I opened them and was finally able to see. Very good doctor. Highly recommend. I am cured now.

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★ 5

From the moment I walked into the office I felt like I was visiting family. I was greeted by name with a smile. Although the staff are very professional that never got in the way of making me feel comfortable and at ease. Doctor Davis is like the favorite uncle who just happens to take care of my eyes. What more could I ask than efficient, friendly staff who take care of me like I was one of the family.

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★ 5

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★ 4

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★ 5

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★ 5

Excellent service and information. Best eye health analysis I've ever been offered.

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Holly was very helpful when it came to repairing my glasses.

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★ 5

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★ 5

Being a VA patient I rarely get to see doctors in a timely manner, Dr Davis and his staff are some of the best out-sourced care I have received from the VA. They are all very courteous and professional.

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★ 5

Excellent, thorough service and a genuine concern to meet my vision needs--not just another revolving-door chain store that tries to churn through as many customers as possible with minimal regard to their satisfaction. Highly recommended. - John M.

Source: Google