Care10 Urgent Care - E. Lake Mead Pkwy & Boulder Hwy

Henderson, 282 E Lake Mead Pkwy, Henderson, NV 89015, United States | ★ 4.7 (246 Review)

📞 +1 702-405-7260

Care10 Urgent Care - E. Lake Mead Pkwy & Boulder Hwy

Category

Urgent care center Family practice physician Local medical services Medical Center Medical diagnostic imaging center Medical laboratory Occupational health service Pediatrician Walk-in clinic

Description

Care10 Urgent Care in Henderson and Las Vegas, NV provides fast, affordable, and compassionate urgent care and walk-in clinic services for all ages. We treat illnesses, minor injuries, and offer X-rays, lab testing, wound care, DOT physicals, sports and school physicals - all under one roof. Our clinic offers pediatric urgent care, primary care, and occupational health services with extended hours for your convenience. Walk in anytime or schedule online for same-day care. When you search for “urgent care near me” in Henderson and Las Vegas, choose Care10 for quick, reliable, and quality medical care.

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Reviews

J C

★ 5

This is a very clean, kind, thorough, patient, and professional office. First of all, the first contact call to get an appointment was kindly, easy, quick and professional. Medical Assistants Chelsea and Thlia extended the utmost kind and professional customer service from the time I came in for my appointment with Thlia and when Chelsea called me to come back for the services. They both are very thorough as well. When the Chief Medical Officer Katende Burtson came in for my DOT physical, he was extended kindness, honesty, thoroughness and professionalism. I am new to the area and I am happy and satisfied that I have a place to get my DOT service. Thank you Care10 Urgent Care for having a team that’s highly representing you.

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Nika Haney

★ 5

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Gary Jorgenson

★ 5

A special thanks to Vanessa at the front desk.
My wife and I stopped by and asked Vanessa
to check on which insurances they accepted.
She was very polite, helpful and patient to check our insurance.
We felt very comfortable and welcome there.
Wish the best for Care10 Urgent Care and all the staff for years to come.

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Taylor Fakas

★ 5

Dr Katende was super helpful and
Empathetic - would highly recommend this place !

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Kristi L

★ 5

Dropped a giant can of crushed tomatoes on my foot and needed an xray. Got there about an hour before they closed, got the xray and was out with my new boot in about an hour. And everyone was so nice! I'll be back there for sure. Fractured my metatarsal.

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Ruby Herber

★ 5

My family member walked in today with an earache. We were quickly taken care of within forty minutes in and out. The provider was very polite and efficient. We will definitely come again!

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Juli Basilio

★ 5

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Jade del Campo

★ 5

Amazing Dr. and staff. I was cared for with my car accident whiplash and they got me medication and treatment quickly. I cant say enough good things. It was well worth the drive for me. Thank you thank you thank you

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Elyse Morgan

★ 5

Good staff and excellent care. Very knowledgeable and efficient. Very clean office and professional. They all deserve a raise! Dr Burtson and Trianna are fabulous. We felt seen we felt heard. Hands down you want the best care for yourself and loved ones they are an amazing team who help so many. Thank you so much.

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Tracy Burge

★ 5

Scheduling appointment online was quick and easy. Arrived ten minutes prior for check in and seen by the doctor within fifteen minutes of my appointment. Great experience and highly recommend the Care10 Urgent Care in Henderson, E. Lake Mead Parkway.

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virginia scott

★ 5

I love this place a medical facility that actually cares about their patients. You can see the same provider for primary care and if you’re sick and you don’t have to wait for an appointment.

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Katherine Noble

★ 5

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Lisa Corwin

★ 5

My Doctor was thorough and caring.
The medical assistant was very kind, too.
Great visit, many thanks.

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Tina

★ 5

Fast and kind gives out explanation you can understand 🙂

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Ahmed Khater

★ 5

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Aj Rawson

★ 5

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Ryan W.

★ 5

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Laura Judd

★ 2

I was traveling and had a medical issue, and the doctor at this clinic took great care of me!

Unfortunately they also charged me out of pocket at the time of the visit even though I was in-network for my insurance. I was desperate for care, so I paid, assuming I would be reimbursed. My insurance has since paid for the visit, but I have yet to receive a refund. I have called multiple times, and they have taken my information but have yet to call back. Watch out if you think you are only going to pay a co-pay here!

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Melissa Matt

★ 4

Appointment was quick fast and resourceful

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Vasilisa Fatkhutdinova

★ 5

I highly recommend this clinic both as a Primary Care provider and for Urgent Care services.

Dr. Burtson Katende is the first doctor I've met who truly listens, hears you, and takes the time to have a real conversation. So many appointments nowadays feel rushed, with only a couple of minutes spent with the patient. Here, Dr. Katende genuinely wanted to understand my concerns, answered my questions, and gave thoughtful advice. He is truly a doctor with a capital "D," and we are incredibly grateful for his care.

Another huge advantage is how easy it is to get an appointment. You can book online, which is surprisingly rare, and you don't have to wait three months to be seen. That alone is a huge benefit.

The receptionist at the front desk is also wonderful! Kind, welcoming, and efficient. The entire visit was smooth and completely stress-free.

I highly recommend both this clinic and Dr. Katende to anyone looking for compassionate, professional medical care!

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John Kearon

★ 5

Very good service and exceptional care for me

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Gina Fulton

★ 5

I love and appreciate my doctors bedside manor.

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Vee Marroquin

★ 5

I wish I could give them more stars because they truly deserve it! The whole staff is amazing, caring, compassionate, & understanding! They truly made me feel cared for as a patient. I loved that they took their time with me and that my appt wasn’t rushed. The drive was far but totally worth it. 🙂

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Dale

★ 5

The doctor was very knowledgeable and prescribed medication that was appropriate for my grand daughters condition.

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Michael Croissy

★ 5

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CHRISTIE B

★ 5

For over a year, I have brought my family of four here for allergy shots, sports physicals, and other medical needs. Last month, I finally came in for myself when I developed shingles.

This is an excellent urgent care clinic to visit when you need prompt and professional medical attention. The check-in process was smooth, and the receptionist was very polite and welcoming. After checking in, I completed the required questions on a tablet, and she quickly took my height, weight, and vital signs.

Dr. Katende was an excellent listener and took the time to thoroughly explain his findings and treatment recommendations. He was knowledgeable, professional, and genuinely caring.

The entire staff made me feel valued and well cared for. I highly recommend this practice and will definitely return if I need urgent care services in the future. Amazing practice!

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Ryan Le Blanc

★ 5

I moved to the area a couple of months ago. I needed prescriptions bridged while I looked for permanent care. I tried this place just because it was close.

Dr. Katende has ended up being one of the most genuine physicians I have ever worked with. He actually explains everything; medically, philosophically, he makes sure you have the information you want or need. He does not rush me, no matter how convoluted my line of questioning might get.

I think it is telling that one of my favorite physicians practicing the art is in a strip mall, not a multi-million dollar capitalist abomination (local hospitals). It is amazing how little doctors can care for their patients. This is why medicine is a farce.

Thank you for caring Dr. Katende

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Mario Caballero

★ 5

Great place to see a doctor they get u in and out and prescriptions are sent right away I recommend Urgent 10 all day for a quick care 👍😃five ⭐️

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Tyler Benge

★ 5

Got here as they opened, in and out super quickly. All the staff were very friendly!!

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Moon Chime

★ 5

Everyone I dealt with at the Care10 Urgent Care were kind, informative, and extremely helpful. Dr. Katende explained my symptoms in an understandable manner. He also did an XRay and put my mind at ease when he explained the results. If you need to go to an Urgent Care I highly recommend Care 10. They're all wonderful there.

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Raquel Hong

★ 5

We thank Dr. Burtson Katende for truly listening to my husband's concerns. And reassurance and medical guidance made a difference.. including the staff .
thank so much.. we highly recommend care10 urgent care

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Terry Burlingame

★ 5

The med assistant was excellent and the Doctor did a wonderful job and educated me on the diagnosis and treatment. Highly recommend this Urgent Care. Thank you

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Soo Yuen Tan

★ 5

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Minesweeper509

★ 5

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Molly Schwartz

★ 5

The Doctor was extremely knowledgeable and caring. I will recommend this urgent care to everybody.

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Raine Hatter

★ 1

Scheduled a DOT physical at their Charleston location, went in and was told we would have to drive 18 miles to the Henderson location for a DOT physical. They do not specify on their website that DOT physical exams are only performed at their Henderson location.

Update: Went to Henderson to get DOT physical for my MMC, paid $100 for the physical on 5/9/2026. I later learned that a certain specific form needed to be completed instead of the DOT physical form. Went back to bring the form on 5/12/26. I was then told that I would need to pay an additional $125 for the MMC specific physical and was told by Dr. Burtson that the $100 DOT I paid for would not be refunded. That’s pretty insane because the only difference between the two physicals is ONE additional pattern test. Im not sure why I couldn’t be charged an extra $25 if there’s only one additional thing to do.

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Steve Bamba

★ 5

I want to thank Dr. Burtson Katende for providing a great service. Also, the front desk is doing a great job. They are really polite.

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Debra Gonzalez

★ 5

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Rachel Allen

★ 5

The receptionist/medical assistant was amazing with my toddler as well as the Doctor.

Attentive and listened to our concerns. Explained things thoroughly.

This is our 2nd visit here and it's been great each time.

Every place should have this level of professionalism and empathy.

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Jonathan

★ 1

Long onboarding in immediate discomfort. Not busy at all but still took an hour to fill paperwork and be seen. Patient rooms are hot and poorly ventilated. Would not recommend

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Michelle Maffei

★ 5

I was greeted promptly and my issues were resolved.

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Ruce Enerio

★ 5

My first time and i find their service excellent. I was satisfied. The front desk staff is courteous and accomodating, nice and friendly. Dr. Katende is warm to his patient, so professional, gentle and caring. He made me feel at ease and comfortable the entire time. I will definitely come back and will recommend this facility. Thank you for a wonderful visit.

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Loreto Labajo

★ 5

So Cool❤️

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brenda stewart

★ 5

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Vanessa Santana

★ 5

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norberto sison

★ 5

Good location and great staff and good atmosphere.immaculate clean.highly recomended.

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Dominique

★ 5

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Annie Mc

★ 5

Didn’t wait long at all. Burtson really took the time to listen to me as well as ask me questions in order to get a picture of my health history. Pleasant visit overall.

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Lisa Bates

★ 5

Front desk girl was amazing!! She was so kind, very patient and really helpful. She was thorough when explaining billing. When I noticed there was an additional charge, she fixed it right away, and took the time to show me every step she was taking to assure me that it was done correctly, that is above and beyond what I needed. Obviously she is covering her tail, but it was really appreciated. She was lovely. Also the care was awesome, the NP was attentive and thorough.

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Michael Guzman

★ 5

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★ 5

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Leslie Gospill

★ 5

Fast, caring, good-natured care!

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Sarah Hovey (Sar)

★ 5

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Denzel Morris

★ 5

this provider supplied myself with excellent service and info , I needed an inhaler they were able to help me rectify that asap. It was honestly a life a saver.

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stephanie jones

★ 5

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Ray Foianini

★ 2

I never received any followup information regarding testing they performed.

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LaurieAnn Tyler

★ 5

Love love Ashely !!! She is so fun, sweet and super smart. Just an amazing soul and caring heart. Plus, so knowledgeable

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Eddie Nolan

★ 5

Burtson is very thorough, polite, and knowledgeable. He spent a long time with me and my wife during our initial visit to get an understanding of our background. He works 7 days a week and still pays close attention to your needs/concerns. Above and beyond any other doctor I’ve ever had, I highly recommend him.

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Mark Frantz

★ 5

They are great and staff and good doctors here at urgent care #10

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Norma Harrison

★ 5

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Christina Niedrich

★ 5

Everyone was absolutely amazing. Burtson, Ashley and the young lady at the desk were the best. I dove 40 minutes to come to this clinic because the prices were amazing. And the service was even better❤️ especially if you’re looking for blk healthcare providers!! Highly recommend 10/10

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Raemona Harris

★ 5

No one wants to be in the position to need urgent care, but if needed, this is the one to go to. I recently had to be a patient here and it was wonderful.

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Robin Padelford

★ 5

Very nice and polite staff. Nurses were amazing.

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Liberty Rae Casper-Downs

★ 5

I’ve had nothing but consistent positive experiences here, and that’s not something I say lightly.

The level of care, attention, and professionalism stands out right away. Doctor Katende takes the time to listen and be thorough, which is rare, especially in an urgent care.

Every interaction from the moment you walk in has been kind, patient, and helpful — something that really matters when you’re not feeling your best.

Dr. Katende and his team consistently go above and beyond. I highly recommend.

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Kimberly Essman

★ 5

We walked in with no appointment and we were seen very quickly. The doctor took his time and showed he cared. The front desk was very sweet and it was clean.

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Leasa Wallace

★ 5

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Elizabeth Ann

★ 5

Great was quick and actually cared about how I was felling.

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DRLT

★ 1

Went there for a knee injury for a scan. They told me it was a strain and it'd heal. I find out two months later it was a meniscus tear. All this pain because they didn't want to scan.

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Yeyo Y Si

★ 5

Staff was extremely kind and patient with us and Doctor was Amazing with the treatment. Thank you guys for the great experience/care.

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Jason Robbins

★ 5

I fell and injured my shoulder during my business trip and wanted to rule out anything serious before traveling back home. Both the doctor and nurse practitioner were excellent with their timeliness, communication, standard of care - everything. Efficient and friendly - a great combination….

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라이더제이슨

★ 1

Do not go here for anything too serious. Especially for anything with a possible broken bone or sprain. You will get misdiagnosed. Go to another urgent care, or a real doc instead of wasting your time here.

I had come in because of a cycle crash. I explain what happened, and my symptoms, which was mainly my elbow and wrist. But the doc initially only wanted to look at my elbow. I guess because it had the most visible scratches. But I told him to look at my wrist too. Even so, he looked at my elbow for like 5 seconds and said it was a sprain, but would do xray anyways. I asked about wrist again, but insisted that it was likely nothing. He looked at wrist for a couple seconds. Said it was just radiating pain from my elbow. Then said, we could do a xray of wrist if I wanted, but wasn't needed. As if he was annoyed by it. But I insisted, because having broken my wrist before, and due to the nature of my crash, I felt like it was more than sprain. He finally gave in and said we would xray wrist too.

We do xray (and only a couple at that), and he says it is just a sprain, no fracture, in kind of a smug way. He just hands me a sling (as an afterthought), gives me a Rx for pain and sends me on my way.

But soon after, my wrist progresses to get worse for a couple days. I decide to go to a real doc. The doc there actually listened to me. Based on symptoms, and with plenty of xrays done right, doc there was able to diagnose me. Not only was this Urgent Care doc wrong, he was really wrong.

I have not only a broken wrist, but a broken elbow. Bit angry this doc didn't want to listen, dismissed my concerns, and because of that, misdiagnosed me. This fracture could have turned into something worse if I didn't get a 2nd opinion.

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Jeanmarie Muraoka

★ 5

Very professional and kind . Great service.

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Tresten

★ 5

Super friendly and helpful people

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Greg Callahan

★ 5

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Judy Kord

★ 5

I went to Care10 for urgent care after a fall and hurt my ankle. Katende Burtson was kind, gentle, very thorough and knowledgeable. His care eased my anxiety. I am very grateful to him.

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Tina Rabb

★ 5

Kind, professional and they saw my granddaughter at the last minute before they closed. They let us come in. We didn’t have an appointment. We didn’t pre-schedule but they still allowed me to have my granddaughter to be seen by a doctor. I am so appreciative. She tested positive for the flu. She been out of school since Thursday, so I really appreciate this doctor and their staff.

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EN KAI

★ 5

Dr. Burston was great made sure I got everything I need

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Cheryn Jones

★ 5

Brianna, staff person, was friendly, efficient and knowledgeable. The doctor was thorough, knowledgeable, personable and kind. I was seen promptly.

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cassandra matthews

★ 5

The wait is not long at all and the office is clean the staff and Dr are friendly

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Taz !

★ 5

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Angela Brown

★ 5

My husband had a visit here when we first moved here from Cali and we’re trying to figure out our health insurance… Dr B. was super friendly and so was the staff. I was dealing with an infection in my ear and couldn’t get in to see the doctor for a couple of weeks so decided to give urgent care a shot. Remembered the doctor from this clinic and called to see if they could get me in (they could). In addition, you are able to book an appointment online for the same day. The staff is super helpful and friendly. Excellent service from every member (doctor on down) on their team.
Highly recommend!

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Steven Morling

★ 5

Exceptional service. I made an appointment and filled out the paperwork online. When I arrived I was greeted warmly and seen immediately.

Excellent communication from Dr Katende. Caring support from his nurse.

Highly recommended.

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Mark Perry

★ 5

The doctor was very caring and professional and very knowledgeable. The young lady that checked me in was pleasant.

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Barbara Billitzer

★ 5

Another exceptional experience! Was able to book a same-day Sunday appointment and see the doctor. After listening to my dizzy symptoms he ruled out the serious possibilities and gave me a prescription so that I could take my flight out for Thanksgiving. It's great to have a place like this you can rely on when you're feeling sick and can’t wait to see your regular physician.

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Josvany Dominguez

★ 5

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Ronda Amill

★ 5

The doctor took their time and listened to everything I had to say. I would use this place again.

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Lupe Garcia

★ 5

Very impress with the Professionalism, efficient and courteous.

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Vicki Kessler

★ 5

Carmen the receptionist was very helpful The Dr. Very nice & knowledgeable. We will definitely be going back if need to. Also, in & out didn't have to wait

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Cesar Chavez

★ 5

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Adrienne

★ 5

Friendly staff, great caring doctor/ANP, Dr Burston Katende, I believe) with good humor, caring, very good with my elderly mother with dementia. I like that appointments can be made. We were seen immediately. It will be my new go to local urgent care.

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Nathaniel Nash

★ 5

Very professional, caring and timely

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Alex Soldevere

★ 5

The doctor to the time to listen and showed empathy towards me and gave me a hug.

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Gene Clifford

★ 5

Excellent care from staff to doctor. These angels truly care.

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Jan Belote

★ 5

Thank you so much! We’re in town visiting family for the holidays, always concerned about seeing a new doc. Great visit!

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Caden Hartung

★ 5

This place was awesome! They got me in and quick and got me the prescriptions I needed!

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Morgan Holgate

★ 5

My son had a big fall on the playground, as a frantic mom I called many places to see where we could get an x ray. The receptionist who answered the phone was very informative, had answers and offered to check me in over the phone. She was very patient as I had to change my appointment time shortly after. I got there and the check in was smooth and the wait was short. Dr. Katende was cheerful and thorough. He asked my son for his version of what happened and inspected his arm and then did the x rays. The staff we interacted with were all polite as well. We got a brace and a referral for children's orthopedic. It was a smooth process. In medical situations when you need help the most and the professionals are that exactly- professional it helps put emotions as ease. Thank you guys!

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Raymond V Perez

★ 5

everyone was friendly and I truly felt cared for

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Jackie Abrego

★ 5

The NP sorry I can't remember his name Burtson - maybe. Anyway he was very nice and professional. Explained everything and made me feel confortable.

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Valerie Oxhorn

★ 5

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Patty Gordon

★ 5

Very pleased with the young lady at the front desk and the doctor.

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Rb Br

★ 5

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Alexander Martinez (Appleseater)

★ 5

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Sarah Morgan

★ 5

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jordan fuller

★ 5

The BEST urgent care and they offer on-site x-ray services and much more! The staff was super friendly, professional and I was in & out in 30minutes! I will be going back and highly recommend!!!!

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Nikkie

★ 5

Down to Earth open minded and understanding when it comes to patience chief complaints, I would definitely recommend him to friends n family

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Judy Fritzsche

★ 5

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Sunshine Kennedy

★ 1

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Esmeralda Paap

★ 5

This is my 2nd time coming here and the doctor and staff are amazing! I booked my appointment online and was seen right away no wait at all! Highly recommend this Urgent care!

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Tim Foyer

★ 5

The doctor and staff were amazing. Helpful, patient and thorough and explained everything. Wonderful care!

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lynna pulalasi

★ 5

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Willie Ward-Hudson

★ 4

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Ben Justiniano

★ 5

Great people here! Front Desk staff are very kind and professional. Tristan provided excellent service and Dr. Burton was also wonderful. Thank You 🙏

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Dominique Dear

★ 5

Loved the Dr we was in and out. Very respectful staff and clean place .

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Chelsey DaCorte

★ 5

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M. R.

★ 5

Great appointment, good attending physician and staff very knowledgeable.We are from Chicago and Knoxville with good medical.This was very impressive today.Thank you.

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Jazmine

★ 5

Very efficient and patient. Thank you!

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Chris Cruse

★ 5

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Kisha Courtois

★ 5

I made an appointment and was seen a few minutes prior to my time. NP was attentive and addressed my concerns. It was the quickest most positive experience I think I’ve had at an urgent care. We’ll definitely return in the future if they continue to operate in this manner. Thank you!

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Michael Castillo

★ 5

Letting the world know about your place today on Google reviews. Thank you!! The medicine has already made a huge difference. You guys were fantastic! Located in the Walmart shopping plaza on the Southside of Boulder HWY.

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Brenda Holyfield

★ 5

Had to go to urgent care and I found this facility, so glad I did Dr. Burnson was caring, professional and friendly more importantly he listened and didn't rush me. I highly recommend!!

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GK And

★ 1

NP Katende Burton FNC-P seems to be bias against African Americans . If you’re looking for a provider who cares more about his patients than money. I would advise you to run as fast as you can! On the other hand the office staff was great ! I will be filing a grievance with Anthem regarding the experience I had today. Moreover, how can a so-called doctor let a 65 year old dizzy a weak woman walk out of his office . The least he could have down was offered to call a rescue squad or checked her blood pressure. YULK!

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Rafael Gonzalez

★ 1

This place is a complete scam and I’m beyond angry. They forced me to sign paperwork making them my primary care provider (PCP) or they wouldn’t even see me. Dr. Katende personally told me I had nothing to worry about because my insurance — Health Plan of Nevada — has a $0 copay for primary care visits. That’s the only reason I agreed.

I’ve only been there two times, and both times, I told them at check-in that I have a $0 copay — they checked and said “okay, no problem.” No charges upfront. But later, I started getting surprise bills: $50 for my son (which I paid just to avoid issues), another $50 for him, and over $200 for me. Even if this were being billed as urgent care — which it should NOT be — they still promised I wouldn’t be charged. They lied.

When I called, I was left on hold over 30 minutes, then finally got someone who said they’d call me back. They did — only to give the usual “we’re sending it to billing” line. What a joke. This is a small office — they ARE the billing department. Total runaround.

Now they’re refusing to send my prescription to CVS, claiming they’ll do it once the “billing issue is fixed.” That’s outrageous. I told them I’m diabetic, and the lady on the phone was completely dismissive. She didn’t care at all. I tried to explain the situation and prove my point — talking to her was like talking to a wall. No compassion, no responsibility.

I’m reporting this place to my insurance, and I’m also filing complaints with:
• Nevada Division of Insurance
• Nevada State Medical Board
• Nevada Attorney General – Consumer Protection
• Office of Inspector General (OIG)
• CVS Caremark for obstruction of care
• Better Business Bureau (BBB)

This place is dishonest, unprofessional, and dangerous. They’re lying to patients, blocking essential medications, and billing people for services they said would be covered. Avoid this place at all costs.

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Jillian Lozano

★ 5

Dr. Bertson Katende is wonderful! He has amazing bedside manner and takes time to answer all your questions. I have been to many doctors over the years and he by far exceeded my expectations! I will definitely be back. Thank you 🙏🏻🙌🏻

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Elise Marshall

★ 5

Great staff. Quick & easy. Great doctor!

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Stephanie

★ 5

Everyone was amazing and treated me super fast. I truly appreciate your kindness and prompt service. I will be back and also send my family and friends.Thanks again for everything.

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Benjie Medlock

★ 5

All staff members from the gentleman who checked me in, the nurse who took my vitals and the doctor were wonderful! It might be my best experience ever in a Las Vegas area medical facility, We were passing through to Utah for a funeral from Arizona and they were amazing!

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Debra Trelut

★ 5

This was one of the best experiences I've ever had at an Urgent Care. From the fast check-in to the wait time (which was hardly a wait) to the with the doctor, Berton, I could not have been more pleased. This was my first time to your facility and definitely will come back. You guys rock! 😀

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Jen

★ 5

Hidden gem!! Front staff and doctor made an urgent visit swift, easy and we were so grateful we found them! Dr. Katende not only took care of our son but gained my husband as a patient too, having Dr. as his primary care doctor now!

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Jen Goudie

★ 5

The whole experience (for having to be there) was exceptional! Front desk was quick, courteous & patient. Dr Katende was wonderful. He took his time, we didn’t feel rushed and made sure he gave us all options so we could make the right decision for our sons medical care. So happy we found this place!!! My husband now goes to see him as his primary care doctor!!

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Brandy Robinson

★ 5

Went in for an allergic reaction to hair dye and was seen quickly by friendly staff!

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Tom Gray

★ 5

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Tabatha Pyland

★ 5

Absolutely wonderful service. Kind and efficient.

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Laura Grijalva

★ 5

Dr. Burtson is excellent.
Very caring!
Very knowledgeable!
Office staff is professional and caring.
Andrea is wonderful
Thank You for your great care
I would highly recommend this urgent care

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Matt Jose

★ 5

Very nice and efficient

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Charleene Magbanua

★ 5

Highly recommended and will be switching our family physician to Dr Burtson I believe was his name but could be incorrect. Pleasant staff and dry clean.

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marjan amador

★ 5

I got there very sick the medication doctor give me was very very good I fell good next day thank you for everything

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Cheri Field

★ 5

On 5/21/25, I was seen by Dr. Burtson Katende for an URI. I found Dr. Katende to be a professional in every respect but also found him to be very personable as well. He asked all the appropriate questions and took the time to listen attentively and answer all my questions.
Dr. Katende is knowledgeable and patient and is an excellent communicator. He genuinely desires to help those in need of urgent medical attention. I highly recommend Dr. Katende to anyone looking for a doctor in the medical or "urgent care" arena. Mahalo and Aloha Dr. Katende for all your help. My husband and I both appreciate all you do.

Source: Google

Ashli

★ 5

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Elise McCollister

★ 1

Had to update my review to express my dismay with the new receptionist Adrianna. She was SO rude- I walked out. Will never return to this urgent care. I will tell all my friends and family not to go here! Go to University Medical Center (UMC) by Sunset Station instead. UMC charges less than half of what Care 10 charges. Care 10 is a rip off.

Source: Google

Kristin Strickland

★ 5

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William Brennan

★ 5

Mr. Katende was fantastic! I was struggling with an extremely sore throat on Mother's Day, and found Care10 through a Google search. At 8am, Mr. Katende quickly diagnosed the problem and prescribed antibiotics. Three days later and feeling great. He was professional, friendly, and very good overall. I will definitely be going back should I have any other health issues.

Source: Google

Sylvia Puanani Edgar

★ 5

Excellent & professional service! I am grateful for the care that I received last Tuesday, May 6th. All of their staff at the Care10 Urgent Care were efficient, kind and caring. Thank you!

Source: Google

Caballero Paul

★ 5

Care 10 urgent care we’re really helpful to my medical needs And they’re very convenient Because regular doctors office are closed around 5 o’clock pm Care 10 urgent care is open until 8 pm And they’re open weekends The provider there is able to be your primary also not just an urgent care doctor

Source: Google

Kevin Mossman

★ 5

Excellent staff. Great doctors. Wonderful experience!!!

Source: Google

Neel Thakker

★ 5

Very nice, friendly and knowledgeable. The Doctor was extremely patient with us, answered all of our questions, and got our treatment quickly. They have a lab on site and possibly other medical equipment as well (don't know for sure as we didn't need anything else but lab work), which made getting our treatment very fast.

Source: Google

Angela Johnson

★ 5

The staff was really friendly and helpful, the Dr was great and figured out my problem right away.. I was in and out within 35 minutes

Source: Google

Valet Terry

★ 5

New business with very accommodating staff and medical doctors. Got in quick and out efficiently. something I would definitely recommend.

Source: Google

Daisy Martinez

★ 5

I recently visited Care10 Urgent Care and had a great experience. They were extremely quick with getting me in and out, and all of my concerns were fully addressed. I originally chose this location after seeing all the positive reviews, and I’m so glad I did — I didn’t even know this place existed until now! It’s officially my go-to urgent care, and I highly recommend it to anyone in need of care for non-emergency medical issues.

Source: Google

Carmen Ledesma

★ 5

Excellent service! From the moment I arrived, the entire staff was very kind and attentive. The doctor was extremely professional, caring, and took the time to explain everything patiently. I felt I was in great hands throughout the entire visit. I definitely recommend them. Thank you so much for your outstanding care and service!

Source: Google

Brian Best

★ 5

Very clean, staff was very nice. Greeted you when you walked in. Quick and easy check in and out process. Would recommend and will return if my family or myself needs care

Source: Google

Shania

★ 5

Very clean, affordable establishment with friendly, understanding staff/doctors.

Source: Google

Karen Hernandez

★ 5

Quick service. The nurse and doctor were kind and genuinely interested in helping my mom feel better.

Source: Google

Susan Bennett

★ 5

Everything went smoothly, from making the appt online to signing in at the counter. It was a very short wait until I was called back to see the doctor. Dr. Katende listened attentively to my concerns and explained the diagnosis and prescribed medications carefully. Every few years, I have to use an urgent care facility when I can't get a timely appt with my regular doctor. This is the best overall experience I have had. I highly recommend Care10 and its dedicated staff.

Source: Google

Manuel Garcia

★ 5

Excellent service and speed. Thank you doctor and nurses for all the services received today. 🤗👍👌

Source: Google

Dianna Lewand

★ 5

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laura Grijalva

★ 5

Excellent Service!!!
Adraina, the nurse helped me right away when I called and told them my husband and I had been sick and wanted to see the doctor. It was Saturday morning and she got me right in.
We met Dr B. And he is awesome 👏
He took the time to listen and he examined us, took X-ray and gave me medication.
We were very impressed by his caring manner. Today Sunday we are feeling better already. We are so grateful and thankful to have had his care.
We will always come here for help!
I would recommend Care 10 urgent care services if you need help.

Source: Google

Sherisse Waters

★ 5

In and out quick. Intake and Doc was very informative and helpful. Thank you!

Source: Google

Alma Garcia

★ 5

Excellent service and speed. Thank you doctor and nurses for all the services received today.

Source: Google

Joyce Jones

★ 4

The staff were friendly and very helpful with my needs. The Dr is professional and engaging. I would recommend this practice any day.

Source: Google

ayaka !

★ 5

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Linda Hansen

★ 5

Source: Google

Shygirrrl Gameplays

★ 1

I came in for a cough and congestion... the nurses actually said they did not know if I could get what I needed there and may get sent to the ER down the road... I should have left then but did not have the energy to go to a different urgent care... After I was taken to what I assumed is an exam room I wondered where the sink for washing hands was as I had never seen a DR office that didn't have them... The doctor came in looked in my ear said I had an ear infection and he would not be testing me for anything because the antibiotics he was giving me for the ear infection would knock out pneumonia if that's what it was... Now I'm not a doctor but pneumonia is caused by multiple sources... It can be bacterial viral or fungal in origin... All of those are treated differently... I've had pneumonia twice both times I had the flu... So I requested a flu test... That was literally the only test he ran and it came back negative... Then he had the nerve to ask for good stars... No sir you did no tests except the one I asked for you get no good stars you are not a good doctor... I will not be back...

Source: Google

Audrie Sciales

★ 5

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Michele Carlsson

★ 5

All staff was super fantagilistic!!!!! All knowledgeable and friendly. Facilities are super super clean.
Already have told friends and family.

Source: Google

Gene Stump

★ 5

The lady at the counter was awesome as well as the Nurse Partitioner!!! This will be my Urgent Care location of choice!

Source: Google

Doug P

★ 5

Competent, professional and friendly service. I got in and out in 30 min. Highly recommend.

Source: Google

claudia mantilla

★ 5

Good and fast services. The staff so friendly. Thanks

Source: Google

James Wilson

★ 5

This was My first visit to this facility. I was completely satisfied with the “ Service.”

Source: Google

Justin Souza

★ 5

Adriana and Tristan was very hospitable and kind and thorough in details as to what needed to be done when about things professionally

Source: Google

Sofia Sharpe

★ 4

Staff was very nice and easy to talk to, small place but that didn’t affect the experience, it was really clean as well.

Source: Google

Susan Jackson- Jaramillo

★ 5

Source: Google

Jim Witzel

★ 5

Dr. And staff very friendly and knowledgable. Katie Marie has an amazing personality and smile!

Source: Google

Aaron Morrison

★ 5

Despite being under staffed, he was very kind and responsive. And took the time to understand my issues and helped me tremendously.

Source: Google

Laura Martinez

★ 5

First time at Care 10 Urgent Care, I was in and out in no time. Dr. Katende was very thorough and one of the nicest urgent care Drs. I’ve come across. This will definitely be the urgent care I will be going to. 🙂

Source: Google

tony diaz

★ 5

They were great, very time efficient and made me feel like home

Source: Google

Marcus L Filardi

★ 5

Dr Burtson is pretty good ! Detail oriented and willing to know his patients history in order to practice preventive care. 100% recommend !

Source: Google

ROSALIA FIERST

★ 5

Staff was awesome! So friendly & very professional! Wonderful staff!

Source: Google

Miko Brando

★ 5

Dr Baramidze is the best doctor totally professional!!!!!

Source: Google

Alexa Colombo

★ 5

Clean and caring! Would highly recommend

Source: Google

Jeffrey Cox

★ 5

Amazing with kids!!

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Aimee Fuller [Sewell ES]

★ 5

Loved the quick compassionate service. Staff was kind to the baby and attempted to make him feel comfortable.

Source: Google

Toni Cutler-Trifunac

★ 5

The office manager and the doctor were both very kind. They listened and treated me as an individual. I won’t wait so long for treatment next time.

Source: Google

Emily Evangelista

★ 5

The staff were great humans with excellent service and care! Burtson, Chief Medical Officer, and Adriana were both kind knowledgeable and had fabulous bedside manners! They both listened to my concerns and showed compassion last night. This morning, I received a message from Amelia that I left my insurance card and driver’s license, which I didn’t know until I received her call. When I went in to pick it up, I asked to be seen again because I forgot to mention something during my initial visit regarding my symptoms as I was very tired and want to make sure I’m not contagious. Burtson said no need to check me in and was able to squeeze me in and assured me that I’m not contagious! He prescribed some medication. Much appreciated!!!

Source: Google

Arianne Azar-Carey

★ 5

Yes! The clinic was well staffed, very clean, the wait was short, and there is a real physician who attended me, the patient. The physician took the time to explain everything in simple layman terms, making sure that I understood everything.
I highly recommend this urgent care if you become ill.

Source: Google

Lannette Gurule

★ 5

Source: Google

CC

★ 5

Best urgent care i have ever visited. The doctor is very proffesional and knowledgable. Place is very clean and service is 10/10

Source: Google

Jared

★ 5

Source: Google

NITA SROKAMYER

★ 5

The staff very nice and helpful the facility was comfortable small new facility clean. At the time I went there was no waiting which was a bonus. I had a chest X-ray done on premises bonus ❗

Source: Google

Whitney Barlow

★ 5

Amazing service! Front desk was patient and the doctor was calm and treated my son with love and care. Very personable! Loved the experience from start to finish!!

Source: Google

Lindsay Ritchie

★ 5

I brought my son to Care 10 for illness around 6:00 pm and this clinic will be my go-to urgent care from now on! Registration was simple, they keep you updated on wait times via text or by viewing the webpage. Front desk staff was friendly and helpful, and Dr. Katende was also friendly, caring, knowledgeable, and took the time to talk with us. We didn’t feel rushed at all.

Source: Google

Rachele

★ 5

The staff were really amazing. The nurse and the doctor were really helpful and Caring. Me and my family will be going there from now on for all of our urgent care needs

Source: Google

Patty LaRoche

★ 5

The receptionist was kind and compassionate and made sure I did not have to wait long. The doctor was attentive and not hurried and asked questions to help with his diagnosis. He ordered a prescription that was waiting upon my arrival at the pharmacy. I would recommend this Urgent Care to anyone.

Source: Google

Keri Stolworthy

★ 5

We appreciate the friendly staff, quiet and clean office & short wait time. Dr. Burtson is awesome & took great care of us. We'll be coming back (hopefully not soon 😉) Thanks so much!

Source: Google

Taylor Newcomb

★ 5

Definitely recommend this clinic. The wait was short, and online check in made the process much easier. The whole team was kind and attentive, and thorough in their intake and evaluation.

Source: Google

William Dossett

★ 5

Office was very friendly and helpful. Dr. gave me great advice and fully explained my condition. Great place!

Source: Google

Karen Hicks

★ 5

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Barnett

★ 5

The professional service and kind attention provided by Mr. B. Katende was second to none. This fine level of medical care was much appreciated. I have now found my preferred medical provider.
Thank you

Source: Google

Jiyn Sohku

★ 5

Called on Monday to see if they treated kids. Doctor picked up and set us up to come in 45 mins after the call. First time at this location, pretty clean and nice front desk. Dr. Katende saw us almost immediately on arrival and I have to say, Absolutely great with my kiddos. I read off my laundry list of complaints and he was extremely patient and listened to my concerns. After a few tests, it was confirmed one of the kiddos had the flu. All in all a great experience, clean environment, and great service. Will bring the kiddos back or myself in the future.

Source: Google

Maddison Morales

★ 1

Nurses and doctors are supposed to help assist and heal patients. Not LIE and STEAL from them. I would never go this clinic after a friend of mines purse was stolen by the nurse on duty and when she called to get her name was DENIED the name of the doctor who “treated” her. Illegal. Unethical.
Unprofessional.

Source: Google

Janel Fernandez

★ 1

Don’t go here unless your okay with the staff stealing your belongings and also not providing the name of the person who was supposed to be providing care !!

Source: Google