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Leo Germin, M.D., FAANEM and neurological associates have been serving Southern Nevada for over 25 years. Providing adult comprehensive neurology consultations and advanced neurodiagnostic testing. With multiple locations in the Las Vegas Valley. Call New Patient Scheduling 702-804-4949 today for more information.
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Reviews
Chris Popp
β 2
Office staff is a pain to deal with. When I checked in for the first time I was told that they just came back from lunch and to just wait with a full waiting room. Feels more like a cash grab, like an SSI evaluation practice for those on a low income.
During my first appointment, a few questions were asked by the assistant and then the doctor walked in. He asked a few questions and mentioned scheduling surgery. THEN he talked about a test for my nerves and said I would be contacted about scheduling after getting a prior authorization from my insurance.
I had to call the office after 2 weeks of hearing nothing. The person who I talked to sounded like they could care less and had a "so what, who cares attitude". I asked how much the co pay would be and was told they had no idea.
I got a call the day before the appointment to tell me the amount (over $500!). The lady sounded extremely bored and just didn't care. I have had more engagement from a plastic plant.
I'm cancelling my appointment and looking for a professional in the Las Vegas valley.
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Deborah Hashagen
β 5
This was my initial visit to CNS and it was on a referral from another doctor for specific testing. I found the office and all its personnel very pleasant, efficient and professional. I intend to return to Dr. Gutglueck for help with my migraines. That is in itself, a vote of confidence!! I would highly recommend this practice when you are in need of a neurologist.
I am adding to my initial visit review because I want you to know of the excellence I have found in Dr. Gutglueck .
His inquiries as to your problem is direct and thorough and his handling of his explanations of what he can and can accomplish for you leave you informed and feeling that youβve gotten the best there is to get. I highly recommend Dr. Gutglueck for your neurology needs. You wonβt be dissatisfied. (His office staff are efficient and pleasant also!!)
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sharon perlin
β 1
i went to get my wrist tested , my primary and i have waited for 2 weeks to get the results i called yesterday and CNS Front desk people are the ruddiest people !!! i didn't get the girl name i talked to but she told me she couldn't look me up by name i needed the doctors name and after all the back and forth trying to get my results she told me they would call me back , which she never did i waited until 24 hours and still no call back i also asked this girl if there was anyone else i can speak to and she said no and she refused to transfer my call to anyone !! so i called again today to see why my primary still had no test results but this time i spoke to there medical record person and she was sooo nice and faxed them to my primary in time for my appointment tomorrow, i thanked her for being kind to me and i told her what was said to me by the front desk person the day before . if i wasn't on top of this my primary would not have received my test results in a timely manner and as far as i am concerned CNS front desk lady doesn't care about her job nor the patients that come in for testing . i will request from my primary to never go there again.
ok update
when i wrote review and spoke to the 2nd lady who i helped me i was told on the phone that they would fax it over well it took them another 3 and a half weeks to fax it over my doctor , she just got the test results yesterday so it took them 5 and a half weeks to get test results to my doctor
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Stella Remo
β 5
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Susan davenport
β 5
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Frank Fiedler
β 5
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Michael B
β 5
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malik williams
β 5
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Morzakiri
β 4
this office does have some whoopsies, but in the edge cases of something going wrong, they usually know how to expedite important stuff (emergency med refills, misc paperwork for DMV or work). Dr. Anup Panduranga is great, consistent. Office staff is kind and understanding.
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Jeremiah Stankiewicz
β 5
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Donald Wagner
β 5
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Mildred Robinson
β 5
Dr P. Very thorough today I am much satisfied with this office
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Susan Spangler Gladwin
β 5
Wonderful staff, wonderful doctors.I was able to see a PA today, and she was wonderful with every question.
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cindy hebert
β 5
I was very impressed by his analysis of my nuerological issue.
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Andrew Hooker
β 5
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Barbara Moriello
β 5
Dr Panduranga is very knowledgeable and attentive. He takes the time to listen to my concerns and offer solutions to them.
The office staff & medical assistants are professional and helpful.
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John Maksimik III
β 5
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howard granger
β 5
Dr. Lujan was Very thorough and didnβt hurry me at all. From the time I made the appointment to my first visit everything went very smooth, great team!!!
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Joe Pruett
β 5
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Y
β 5
Dr. Panduranga is an amazing doctor, he is extremely thoughtful along with his knowledge, the care he has for his patients is beyond perfect.
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Pia Thienes
β 5
He is the most attentive, detailed, full of information about my kind of brain disease, neurologist I have ever come across. I think i'll keep him π
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Robert Gallant
β 5
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Edward Guthrie
β 5
Very fast, efficient and friendly. PA Alissa saw me right away. She listened to my concerns. Offered suggestions & answered my questions. Gave me enough time to run an errand on my way home.
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Dw
β 5
Everyone was awesome the staff and the Doctor showed concern caring it felt like home Thank you
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Bill Knobloch
β 5
Professional
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Sharon Thompson
β 5
The doctor ry cares and takes time with you. He is easy to talk with. I think he's a great doctor.
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Lauren Rodriguez
β 5
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Alex Zepeda
β 5
Very friendly and knowledgeable doctor! Was happy to ask any of my questions and inform me on with what was going on. Thank you
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Stella Sanchez
β 5
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Jim Sallee
β 5
Dr.was very good at helping me understand what my problem is
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Cecilia Rivas Maceda
β 5
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Jodene Holbrook
β 5
Great experience my mother really liked the person doing the testing. Only bad thing is it is taking her 3 wks to get the order for the MRI of the brain.
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Gena Sonnenberg
β 3
My Grandma and I both are seen by this Dr and we both think heβs great. He listens he is interested in your thoughts and isnβt disgruntled at the patient being active in their health care choices.
I really hate this office building, my grandma is blind and has an affected right side. Sheβs 250lbs and needs a wheelchair. The handicap parking is NO where near the front door, the handicap ramp is also no where near the front door. If all the handicap spots are taken you can park closer to the front door however your fighting with being able to get your disabled person out of the car onto the curb, then the front door is blocked off with metal fencing a Large cement patio, so you have to get back down off the curb push them ups a hill over several speed bumps and battle another curb, unless your willing or able to push them to the other end of the building to get to the handicapped ramp. At 27 weeks pregnant this was a battle and it made me late to the appointment. Their late window is narrow 15 minutes which is pretty reasonable, but not when youβre battling a parking lot and they make you reschedule. This is the second time Iβve had to reschedule and the way the economy is set up between gas and time. Itβs too expensive to get rescheduled. Iβm sorry.I live in Centennial Hills. Itβs almost 29 minutes from this location.
The in office testing has often not been handicap friendly either, testing is down in a barber char that you have to step into..
I mean my god these are elderly people, people with various brain damage seizureβs and imbalances due youβd think theyβd make accessing the building and their testing easier on their patients. Itβs been a battle I love the de I hate the building. I leaving the practice simply bc of the inaccessibility.
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Jinai Zhou
β 1
I absolutely do not recommend this clinic. Leo Germin came across as extremely arrogant and condescending, with a very superior attitude throughout the visit.
We arrived on time for our 1:00 PM appointment. Because there were many patients, we waited in the front for a while, which we understood. Later, we were taken to the room, and the assistant kindly recorded all of our symptoms and information. She told us the doctor would be in shortly.
However, we then waited in the room for nearly 30 minutes. I went outside and asked the receptionist when the doctor would come in, and she said βsoon.β After another 10β15 minutes passed with no one coming, we were becoming very frustrated and were ready to leave because we had to pick up our child at 2:30.
Eventually, the doctor and assistant came in. During the visit, the doctor asked, βAre you very angry at me?β but his attitude the entire time still felt very cold and superior. Before leaving, I asked one final question. After answering, he glanced at my husband, who was covering his face with his hand because he suffers from chronic migraines. The doctor completely misread his expression, said nothing, and simply walked out of the room.
After seeing many doctors over the years, this was by far the least compassionate and least understanding physician we have ever encountered.
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Jason Walls
β 5
Great listener, was extremely interested and engaged.
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Jennifer de la Campa
β 5
MD is thorough and knowledgeable. However, itβs very difficult to get a message through to the doctor or a response for that matter and care falls apart. You can only speak with the front office young women who do not stray from their script and cannot provide any real assistance. Beyond frustrating.
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Kathryn Madland
β 5
Eric is an insightful and caring professional. He is the best neurologist I have ever had.
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Peter Jackson
β 5
Staff kind and knowledgeable. Time is a concern and communication to those waiting could improve.
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Scott Zilio
β 5
Eric is very knowledgeable and efficient.
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Dina Leland
β 5
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Dean Walker
β 5
Dr Lujan was on time and took his time with me. I highly recommend Dr Lujan
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David Kirkpatrick
β 4
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Glenda Greenberg
β 5
It was a meeting with Dr Lujan to go over test results. The front desk greeted me upon coming in. My appointment was at 3:20. The appointment answered all my questions. We discussed any recommendations and a plan for future. Seriously by 3:45 I was headed home.
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LVStud71
β 5
Great staff. Helpful and nice. Listened and informative
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Howard Burkhart
β 5
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Nicholette Fuhrman
β 5
I love Dr. Panduranga! He is an excellent Neurologist who takes the time with me each visit to hear my complaints and questions, and he always has helpful suggestions and takes interest in learning about new medical techniques, etc. I highly recommend him.
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Mike Holtz
β 1
Horrible care, they have way too many patients and cannot give out the care thatβs needed. Everytime Iβm here the front desk staff is apologizing to people in person and over the phone. Weβve had so many issues here and itβs really sad that they do not place the patients first
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Alan W
β 2
Overall, I find that the doctor Luhan and his PA are a great care team. My big issue is the follow up afterwards with regard to prior authorizations and any other paperwork that needs to be processed or submitted. In todayβs environment when prior authorizations can be done electronically and quickly it shouldnβt take two or more weeks, which seems to be the case.
Update. After 14 days of trying to get a Prior Authorization approved for meds and trying to reach someone to assist I am at a loss. Not sure what has changed. Doctors are still great, front desk staff at location are great, so Iβm not sure if it is phone system or just lack of staff to handle all the behind the scenes stuff. So I am changing my rating to two and itβs only a two and not a one because of the face to face staff.
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Cynthia Soliz
β 5
Not rushed to checkout. Takes time to answer all questions. Open to hearing requests. Let's me have lg part in my treatments.
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Majel Tanner
β 5
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madeline martinez
β 1
Very rude and very unorganized and do not like to help at all Doctor is amazing
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Watz up Chie
β 1
No one answer phone, specially when you want to book or cancel an appointment. Not recommended..
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Shadow M Weatherholt
β 5
They called me back so fast. The doctor saw me promptly after. (I believe I saw Dr Germin) He was very professional and efficient, covered a lot of examination quickly which respected both of our time. He was thorough and kind, and respected my answers and questions about my health. I felt heard, and like I had options.
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LP TeamPlayer15
β 5
Very friendly, outstanding customer service
Care and support .
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Mz Alex Sewell
β 5
very lovely people. The office is far but I will take the drive for this level of service and care.
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Robert Chesnovsky
β 5
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Gage Kent
β 5
I was the guy that brought the wrist MRI on my laptop. I appreciated your bedside manner, keeping conversation going even while I was nervous about needles. You were quick and professional while remaining honest and concise. I can tell you are an alert and analytical person and I appreciate the first impression opinion you gave of arthritis even though Iβm 27 years old. I'll look into that. Good luck with your practice.
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Becca Bottazzi
β 5
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Lori Scharar
β 5
I have been seeing Fara for many years. She is always professional, thorough and truly cares for the well being of her patients.
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Lori Pitt
β 3
No place to park and phone calls go unanswered, the phone just rings and rings, no message machine, and they have yet to return a call when I do get through and leave a message with one of the staff. Dr. Gutglueck is wonderful, he is attentive and knows his business. But his staff does not do home justice.
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Debbie Inbody
β 5
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Faith Cannella
β 5
I saw Dr. Gutglueck for some type of nerve test. He was great and funny. I kinda wish he was my normal neurologist. Not that there is anything wrong with Dr. Lujan. I just felt a little more comfortable with him.
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Joseph Wattles
β 5
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Brenda t. Guccigale towle
β 5
The best of the best, professional and caring.
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Tracy Kruzan
β 5
He listened!!! He helped!!! He cares!!! He actually SAVED my life.
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Mary Bridge
β 5
Called me into back room on time. Fully explained new medical needs.
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Misti Johnson
β 5
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Marianne David
β 4
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Dr. Vivian Davis
β 5
Answered my questions with with understanding.
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Robert
β 5
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Fokus Zion
β 5
Straightforward and detailed. I have high hopes for CNS and being a patient there.
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Madonna Sanpei
β 5
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Ariana Ayala
β 5
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Tess Mercado
β 5
Awesomeness π
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baloney1118
β 5
I literally had ZERO wait time. My visit was very short but I do feel the doctor addressed all my concerns thoroughly and makes me feel heard and understood.
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Jennifer Jones Bradshaw
β 5
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Jean Perry-Jones
β 5
Dr. G is very knowledgeable, professional and empathetic. Good dialog & communication. Consultation with results and recommendations.
The staff were also attentive, efficient, and wonderful. As was tech.
It was a very positive and productive appointment.
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Edward Borkowski
β 5
Personable, good bedside interaction. Efficient.
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Carolyn Allen
β 5
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D.
β 5
Very polite and thorough. Detailed in explaining. Good bedside manner.
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Lily Ginete
β 5
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S Piper
β 1
If I could give this place a zero I would. Handicap parking is not in front of the building, its all least 100 yards away. Door is not even handicap accessible m. Was told I would be doing 2 tests on 2 different days but billing called me and told it wa 3 tests at a total of $99.50 for each test. Completely different information from the doctor. This place is just a cash grab. Don't waste your time.
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Pius Reiger
β 5
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Melanie Cohen
β 5
I had a wonderful experience at Clinical Neurology Specialists West. The entire team was kind, professional, and attentive. Terra, the PA, did a very thorough assessment and made me feel truly heard, which I really appreciated. Dr. Leo Germin was excellent..knowledgeable, compassionate, and took the time to explain everything clearly. I felt very well cared for from start to finish. Highly recommend this office.
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Melanie Cohen
β 5
Terra, the doctorβs PA, was excellent. She came in first, completed a thorough assessment, and carefully went over everything that had happened to me. I really appreciated how attentive she was..she truly listened and even communicated key details to the doctor when he came in. It was refreshing to have such a thorough and thoughtful exam. She was both professional and very personable, and I left feeling well cared for.
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Aleda D'Anza
β 5
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Melanie Mix
β 5
All staff members were professional and polite! Great experience for older patients.
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Jacqueline King
β 4
He has been wonderful with my partner. He/we were dealing with low sodium issues and he was extremely patient with both of us. His kindness won't be forgotten.
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Deloris Brooks
β 5
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Charlene Brown
β 5
Dr. Lujan is excellent. He was very attentive and supportive of my medical needs. I am very grateful π to have him as my Neurologist! Thank you so much for caring for your patients.
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Samuel Lusk
β 5
Very thorough ππΌ
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t malone
β 5
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xsgreenbacks
β 5
I feel comfortable receiving information from Dr Eric Gutlglueck his expertise as a Neurologist in his field has my vote. After being misdiagnosed for the last 30 years, Dr Gutglueck took the step to have me genetically tested. In all my years of being a patient, being misdiagnosed, no Doctor ever inquired if I had been genetically tested. Thank you Dr Gutglueck, for giving me a real diagnosis and hope for my future. Dr Eric Gutglueck is a real one π―
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Kirsten Carroll
β 1
This is probably the most unprofessional medical staff I have had to deal with. Dr. Panduranga does not look at your files before you come and will not listen to you what you actually need him for. Him and his office staff were harassing me several times to get an eeg and refused to schedule another appointment with me as well as prescribe my medicine. I do not need an eeg as I told him several times that I have the neuropace machine in my brain already which is a 24/7 eeg at all times. I told him and his very rude office staff that I am not there for tests. I am there for a doctor to prescribe my medicine which they clearly won't do. I had to reach out several times over weeks to try and get an appointment schedule to no avail. Instead they tried to say that I was the problem. Meanwhile Stanford University hospital responded and prescribed my medicine in a day. Do not count on these doctors for anything as they clearly aren't specialist if they try to make you do tests that will obviously hurt you or possibly ruin your surgery. Stay away if you dont want to be told youre the issue when they are the ones refusing to respond, schedule appointments, or prescribe medicine. Much better options out there.
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tammy ware
β 5
I've been a patient of Dr. Eric Gutlueck for approximately 5 years. He takes time to get to know you and truly cares about my well being. I highly recommend Dr. Eric Gitlueck for all of your neurological needs.
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Mona Ann
β 1
Honestly, the first visit went well. I was a little bit loopy from the medication I was on currently when I went to my first appointment. And then the doctor came in and said that he was gonna run test and have me come in for three or four different things. I missed two appointments when I was in the hospital and I told him that when they called the other one I just completely spaced. I didnβt get a reminder and so they canceled my third one after I told him the second time that I was in the ER literally that morning I could not come in so honestly, I would never go to this place again. I would never try to do care with them again because they donβt take anything seriously it feels like and itβs a joke. Iβve never had a doctor completely cancel on me so and I mean, Iβve been to a few doctors more professional than this place! Yeah, Iβll give them credit. Maybe they are good to a few patients and keep their word but thatβs not my experience.
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Juliette Lemus
β 5
He is excellent doctor, who takes the time to listen. Dr Paduranga is very competent in treating my epilepsy. He is able to treat side effects from medication.
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Misha T.
β 5
The absolute COOLEST doctor Iβve ever met!!!! He deserves 10 stars in my opinion! βοΈβοΈβοΈβοΈβοΈβοΈβοΈβοΈβοΈβοΈ
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Elsa Castilo correa
β 5
Muy profesionales atentos serviciales me sentΓ muy bien.
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Angelina Cardona
β 5
Very professional staff Was not waiting long got taken care of quickly
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Donna Miller
β 5
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Ashanti Mikeya
β 5
They move quickly and do not waste anytime getting things handled and finished
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silvermoon1170
β 4
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Cherie Durazo
β 4
The staff and doctors were friendly and kind. Walked me through the tests. Great experience.
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Barb Lent
β 5
Knowledgable & pleasant people
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Randy Thornhill
β 5
Very professional and detailed.
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Rick Fejzoski
β 5
He's always been great he listens and has been amazing treating my daughter. I would recommend him to anyone in a heartbeat!
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Cj
β 5
Very professional, pleasant personality and great communication with the patient.
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Marvin Brotherton
β 5
I love my doctor. I have never had a problem with anything
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betterof6 always
β 5
I enjoyed Dr Lujan, he was very detailed about my visit. I would recommend him. Staff is very friendly.
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Karina Chaidez Ruacho
β 5
Great experience with Dr. Lujan today, his staff was very quick and attentive. Dr. Lujan took the time to listen to my motherβs concerns and took action to address them.
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Terrie D'Antonio
β 5
I am so blessed to have Dr. Eric as my neurologist . He is so through and knowledgeable . He truly cares and tryβs to get to the bottom of what is causing issue. I strongly recommend him
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Pamela Robertsom
β 5
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Kathy McCollum
β 5
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Michael Vesely
β 5
Patient carding and thorough
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Alyssa Manchester
β 3
Staff is great and helpful PA Alyssa listened and was thorough, Dr G talked over me and repeated himself to sound important. He didnβt seem to understand what the chain of events was and didnβt care to listen. Heβs ordered the tests that I knew I needed, hopefully the follow up makes up for this visit.
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fotobuf
β 5
Very professionally run office. Staff is very attentive to each and every patient. Dr. Panduranga is very knowledgeable and thorough and actually takes the time to ask questions and listen to your concerns. Highly recommended!
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Dwayne Johnson
β 5
The Manager and the Young Lady Tht help she very good and very polite, Thank U For For Helping Me Out ...
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Patrick OBrien
β 5
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Eric Harris
β 5
Great staff & doctor's
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Peggy Lambert
β 4
Front desk helpful with paperwork. Dr. was really listening not just hearing me.
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Alfredo Almeda
β 5
Lot of parking. Warm smiles greet you.
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Harley Greenberg
β 5
Very professional and courteous
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monae sanford
β 3
Wait time way too long
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Orlean Carugati
β 5
I had a quick assessment at the W. Flamingo & Horizon Ridge offices. Discomfort was explained as I've never been through such testing for nerves in my face (bels palsy), arms & hands. Hope results will explain the tightness & soreness when I wake in the mornings.
I enjoy the chats as it deters my mind from the shocks & needle pokes.
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Atrina Phillips
β 5
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Barb Engerer
β 5
Excellent experience, explained everything in detail, in and out in less than 30 minutes.
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Patricia βGeovanniβs Momβ Gutierrez
β 5
They are fast, efficient, professional and courteous! Dr. Guetleck chats are always positive. Go Aces!!
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Chris Rumsey
β 5
Top tier!!
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Lois Moore
β 5
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Big Jon
β 1
I've had a VA community care referral here since the 9th of this month, good for one year. This morning, knowing I'm here on a VA referral, tried to charge me an ADDITIONAL $250 out of MY pocket in order to be seen. They know they're not supposed to be doing that, so I had the VA community care office try to reach out and could not reach CNS so they sent over ANOTHER copy of my referral and reminded them that they've been authorized for the next year to see me. The girl on the phone cut me off when I said I was trying to give them the benefit of doubt that they weren't trying to rob me knowing my appointments are paid for. Now I'm trying to get a new referral because this place is an insurance scam.
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Surf Scott Surf
β 5
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Tom Sayles
β 5
Very professional good service p
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Juliana Ritchie
β 2
Having the worst time getting in touch with the office and scheduling appointments. No one calls you back to follow up, itβs impossible to get through to anyone. I donβt recommend this office.
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Jo Brooks
β 5
I really appreciate the people in this office. Dr. listens and speaks so I can understand and so does his staff!! π
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Brown Mining Company
β 5
My first visit with Dr. Lujan and I am very pleased with his professionalism and thorough review. I am grateful for all his knowledge.
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Natalie Fragiadakis
β 5
Very good, quick service. They took their time speaking with me and answered all my questions and addressed my concerns.
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Leona Riendeau
β 5
Doctor Luhan was not helpful or caring about the issues I was needing help with. He was
Abrupt and eager to leave the room. I felt sad and teary eyed. He never cared about anything I had to say he left the room in 5 mins. Sad and disgusted he has been this way I all visits not caring about new questions either.
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Maria Aguayo
β 5
Md Panduranga is kind and patience and takes his time to explain everything you need to know in detail. Also all personnel are friendly and respectful.
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Timeka Mitchell
β 5
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Ric Potter
β 5
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Leandra Martine
β 5
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Shane Brereton
β 5
Dr Gutglueck was very informative and explained very clearly what the procedure would be and than answered questions I had once we were done
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Melyssa Salazar
β 5
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Ines Ruiz
β 5
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Lisa Bierut
β 5
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roni travis
β 4
Dr. Panduranga is so knowledgeable about my disease. I am glad heβs my neurologist.
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Robert Grant λ°₯λΉ λͺ©μ¬
β 5
Professional, knowledgeable, caring and articulate. I like her a lot.
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Anna Perryman
β 5
Great
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Tania Sandoval
β 5
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Lisa Ann Reay
β 5
I heard some stunning news (or reheard it) today and he calmed me down. He is trying his best to find the right meds for me.
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Giselle D
β 4
We had a great visit with Fara the NP.
The receptionists were friendly.
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Yvonne Sandoval Sandoval
β 5
Excellent service. Dr. Eric was informative and on time. It was a pleasure.
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Susie Greenwald Hertz
β 4
Dr. Panduranga's new assistant, Sunny, is great.
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Joshua Barnhart
β 5
Everyone was respectful and I felt like the doctor listened to me, adressed my concerns, and treated me with the dignity that he himself would want to be treated with. Friendly & sociable staff as well.
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Javon Green
β 1
Had me on hold for 30 minutes
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Tirzo Hernandez
β 5
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Jennie Kincade
β 5
Everybody in your office was wonderful they were very polite very friendly I enjoyed coming to your office and would recommend you guys to friends and family I was very pleased with my visit
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Tal Hackmey
β 5
Professional, fun, honest and direct Dr.
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Inirida Longoria
β 5
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Kate Cobo
β 5
Great office staff! Thank you for being friendly with the smiles.
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jordan williams
β 5
Dr. Panduranga was very thorough in his questioning while remaining friendly and not overwhelming for a first visit. I am excited to have him as my new Epileptologist.
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Nita Burrows
β 5
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ΠΠ΅ΡΠΈ ΠΠΎΠ½Π΅Π²Π°
β 5
Great Doctor!!!! Dr. Eric G. is very funny and nice! Highly recommended π
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Victor Brana
β 4
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Abdul Rashid Katawazai
β 1
Wasted my wife's time, booked an appointment for sdmi 3 times and when I went there the appointment was canceled/denied and when I asked for a reason I got no answer. Doctor Lohan the worst doctor I have ever met. Has no carw for the patients and wasted my time and my wife's.
Source: Google
Tiffany Ferreira-McDonald
β 5
The staff was amazing and the Dr was really good. He listened to everything we had to say and trying to do more to see what is going on with my child
Source: Google
Phillip Henderson
β 5
I was greeted immediately upon entering by one of two receptionists. I signed in as a new patient and gave here my ID cards, which she scanned. After a short wait - less than 10 minutes - I was called by Jazmin to a room where she took my vitals and said Linsey would be in shortly.
In less than 5 minutes Lindsey came in and thanked me for my patience, then proceeded to interview me as to why I was there. She was pleasant, listened to what I said, and asked follow up questions. She conducted several simple strength and tests for mobility and the ability to do things with my eyes closed. She then said that Dr William Lujan would be in to discuss tests they want to do. Dr Lujan came in with Lindsey and discussed the tests he wanted me to have. Lindsey took me out to the scheduling nurse.
Everyone, especially Lindsey, was attentive and displayed genuine interest in what was going on with me. Lindsey was polite, professional, and as I sold health insurance in Las Vegas for 20 years, I recognized an excellent customer service manner backed by medical expertise.
Source: Google
JAMES MCGREEVY
β 5
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Gina Regala
β 5
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Stefanie Forever
β 5
As always, very caring, very efficient and prompt service and an excellent Doctor Who cured my migraines AND I have had them since the age of 18!!! I am now 58! I recommend this Dr. and lovely and helpful staff to anyone!! They always go the extra mile. And I like the office!π€
Source: Google
Christina Barriga
β 5
I had a great experience.The doctor was very nice and honest
Source: Google
Matilde Candelero
β 5
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Deanna 'dee' L
β 5
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Laurie Gordon
β 5
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Judith D'Aquino
β 3
This place forgot about me. I got there via RTC nearly an hour early. Checked in. Have a seat. People coming in later than I, were being called. I asked if I was forgotten. What's your name? Can you fill out these forms. I came an hour ago why the desk girl didn't tell me there's forms. She's new! I managed to see Dr. He gave me undivided attention. However, upon waiting in room for his MA to discharge me, my ride home came. I left the room without any appointments future, nor any paperwork. I have no idea what's next. Hopefully, MA will call me. To guide me.
Source: Google
Maria To
β 5
Dr Panduranga was very attentive in listening to all my concerns. And I especially appreciate that because most doctors don't take the time to listen to the patient's concerns and he was able to set my mind at ease. I'm looking forward to getting my referral for for the MRI he has requested.
Source: Google
Jay Morris
β 3
I had a difficult experience coordinating care through this practice related to a medication that required prior authorization.
After the medication was prescribed, I spent more than a month trying to understand the status of the authorization.
I contacted the office multiple times by phone and also sent an email after a previous note for a blood work issue was closed, to make sure the prior authorization was still being handled and not collapsed into one issue.
I reached out at least twice after that note was closed and did not receive a follow-up and then again today.
During this delay, my symptoms worsened to the point that I sought care at the hospital. The hospital prescribed an alternative medication, which was not my usual treatment and caused side effects.
When I spoke with my insurance company on February 11th, I was told they were waiting on documentation from the prescribing office. The insurance compnay then initiated the PA process for the prescriber and reached out to them, insuranceassured me it takes 48 to 72 hoirs to complete this process. The pharmacy has also made attempts to reach the prescribed regarding PA request.
I did initiate another request via my pharmacy on February 24th.
Communication about next steps and timelines remained unclear, and I often felt caught between the office, insurance, and pharmacy without a clear path forward.
Patients who rely on prior authorizations may want to ask detailed questions upfront about how these requests are tracked and how follow-up is handled if there are delays.
Update: As of February 25th my issue has been rectified but again, I was the driving force for this and had to press. I have updated from 1 Star to 3 to reflect.
Source: Google
Norma whipple
β 4
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jacquelyn olbrychowski
β 5
Love this place! I switched doctors after coming to this place with my husband for his consultation. Dr. GUTGLUEK is fantastic. His assistants, PAs and the Lake are also terrific. I was able to get in right away and had a very thorough exam and long talk with the doctor. I would highly recommend this medical practice.
Source: Google
Robert martin
β 5
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Eric Lopez
β 5
Awesome doctor straightforward helps you get you back up motivates you and want you to do more better for yourself. I love this doctor. Thank you so much for everything you do for me.
Source: Google
Kathriene Colbert
β 5
Gracious, kind and informative. Heβs a good listener and fine doctor
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Antoine Patterson
β 3
Very nice environment very quick service. The doctors assistant was very nice. She did everything to service me Make sure that I was good asking me questions about my health. The doctor though he came in he was real quick straightforward 30 seconds and then he was out not really very directed towards the patient. Maybe spending a little bit more time with the patient really getting to know the patient. This is my first time meeting this man. Iβve never seen them before in my life. Other than that it was it was it was a cool experience.
Source: Google
Smitty Meevasin
β 5
All staff friendly
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GC
β 5
Was able to do all the paperwork online rather than at the office. Waiting time was less than 5 minutes. Most importantly, Dr Gutglueck is an exceptional neurologist. He knows the field. Takes time to first listen to you. Explains any testing and more importantly, what the results mean. Explains the treatment plan. He writes very detailed visit summaries. Great follow-up. I highly recommend him!
Source: Google
ADULIA WRIGHT
β 5
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Nina Hepburn
β 4
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Rebeca Brittenham
β 1
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Julia Rosales
β 5
Very nice and polite Dr and good at what he does . Did a good job of doing the nerve conduction test and my pt didnβt even feel the needles !
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Jennifer Fenty
β 5
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Teresita Harris
β 5
Excellent care! Tara helped me managed my migraines. Tara obviously cares about her patients' quality of life. She is definitely a breath of fresh air.
Source: Google
Latasha Moore
β 5
Dr. P is the best neurologist my wife has had
Source: Google
John Gery
β 5
Dr Lujan explained in understandable detail regarding my condition and recommendations.
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ana perez
β 5
Me senti bien por la rason,de que el doctor, se tomo el tiempo para escucharme los sintomas de mi emfermedad y tambien me iso chequeo general y me esplico todo muy detallado,
Source: Google
Jeff Contreras
β 1
So I came with the referral and they couldn't even do a pre-op paperwork or schedule an appointment in person... I have to say this organization is no good I waited an hour for nothing on the referral intake specialist...fire everybody and rehire everybody... Not to mention they stalled my primary care doctor and my orthopedic specialist doctor...
Source: Google
Anicole cobo 50
β 4
They were nice and quick. And explained everything and answered all my questions. And laughed at my jokes.
Source: Google
Kelly Miller
β 5
Appointment was quick. Office staff was professional and friendly. Dr. Gutglueck was personable, friendly and set me at ease for my test.
Source: Google
Roger Goto
β 4
Courteous staff
Source: Google
Denise Butler
β 5
Staff is super nice and wait times are short
Source: Google