Category
Occupational health service Medical clinic Physical therapist Urgent care centerDescription
Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.
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Reviews
Mark
★ 5
Quick and easy very good people work there Great customer service they're pretty fast on checking you in very great people
Source: Google
William Bertram
★ 3
Super busy , nice area but there is ppl in and out.. I was there to update drug test for company but ended up being there for about 1.5 hrs .. staff was nice but super stressed
Source: Google
Christina McCartney
★ 5
This location has been the best I've been to. I went for a pre-employment drug test and the whole process was a breeze. The lady at the front desk as well as the one collecting my sample were both very friendly and speedy.
Source: Google
Ronald Davis
★ 5
Source: Google
Mike Catella
★ 5
Friendly staff. Excellent care as always.
Source: Google
Lilbrat57
★ 5
Very professional and courteous staff. The facility itself is spotless. My experience there both times I was there was extremely happy.
Source: Google
Mark Shartel
★ 4
Good place for occupational medicine. Convenient location with good resources.
Source: Google
Hugh Jasso
★ 5
Did a walk in. Quick service. Very professional.
Source: Google
Andres Benitez
★ 4
Source: Google
Marcelino Mills
★ 5
Source: Google
Vadim Mustafayev
★ 5
FRIENDLY , ACCURATE , PROFESSIONALY .THANK YOU. I
Source: Google
Martina Casillas
★ 5
All the staff was courteous and doctor very thorough..Pleasant
Although office was very busy..wait time was not long
Source: Google
Kokou A
★ 5
Source: Google
Michelle Branscum
★ 5
I have to say out of the twenty two years of doing my job that I do.And going to concentra on many occasions, this henderson location and my visit today was wonderful.
Source: Google
FRAME N PRiNT
★ 5
Great service
Source: Google
Heath Hustad-Ramos
★ 1
This place is probably the most unfriendly place you can visit. Mind you this is medical care one if you are a new patient, even for a simple test, you probably have questions. The lady at the front is one of the rudest, inconsiderate, condescending person I have had to interact with. She talks down to you at check in and god forbid you have a question… she snap at you even when you ask some else because she was rude. There was also no indication on the website at the time I could make appointments, it only takes you to locations and hours. Basically unless forced I’d not return and maybe go to one of their other locations? Maybe they aren’t so bad?
Source: Google
Cherie Dickinson
★ 3
The only person friendly was the doctor
Source: Google
Elizabeth Williams
★ 5
Source: Google
Aaliyah M.
★ 5
It was easy to get to and the wait time was short. The bathroom was really clean
Source: Google
Gabriel Escobedo
★ 5
I was in an out the place and the customer service was good and they helped me with everything I needed
Source: Google
Gina Fisher
★ 5
All staff are very friendly. Even walk in everything is smooth you don’t have to wait for a long time once you come in you sign in and ask your phone number and you receive text , once you receive text you answer all the question and your in .
Source: Google
Clinton Kolb
★ 4
Staff was good. The wait was very long.
Source: Google
Klint Kester (Daimu)
★ 5
Clean and professional
Source: Google
Shannol Castellon
★ 5
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Ron Castaneda
★ 5
Friendly &welcoming staff
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Roily Perez
★ 5
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Señorita N
★ 5
They were very nice and polite. They asked me questions they let me as well let them know how I was feeling.And they were very nice.
Source: Google
Richard Kuehn
★ 2
Slow processing people through, front counter folks not very friendly, operation could be more efficient.
Source: Google
Kyle Martin
★ 5
Friendly staff and very low wait time.
Source: Google
wilson piros
★ 5
Quick and efficient.... Nothing wrong with that....👍
Source: Google
Brian Rupp
★ 5
Very helpful, fast and friendly
Source: Google
Edward Colón
★ 5
The staff was profession & courteous. They took care of my needs & got me in as quickly as they could.
Source: Google
Wilson Genio
★ 5
Friendly staff, minimum wait time
Source: Google
Andrae Stillwell
★ 5
Source: Google
BRAYAN VILLA
★ 5
Muy buena atención y muy rápido el servicio
Source: Google
Alden Montoya
★ 5
The best Tim in Henderson,very professional and very friendly staff
Source: Google
WILLIAM WARREN
★ 4
Went in for an employee drug test... Nice facility with great employees. However, didn't like waiting nearly 45 minutes to be seen. Overall 4/5!
Source: Google
David arteago
★ 5
Amazing staff
Source: Google
Jayce Labampa
★ 5
Filling out forms on your phone is so much easier than on paper. Professional and friendly staff
Source: Google
Gregg Moores
★ 4
Staff and doctors were nice and good at the tasks but the wait was excessive three hours to be , 3 1/2 hours to get out of the facility
Source: Google
Jr. Pascua
★ 5
Well it was pretty busy at your facility, but very consistent with the patient coming and going so it was like clock work
Source: Google
Richard Beato
★ 5
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Oswaldo Torres
★ 5
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Charles Glanton 11
★ 5
I failed a hearing test at one clinic and I went to another one , and I passed it but they wouldn't give me credit for it so I couldn't get the job that I desperately needed waited in the waiting room for hours.I got there twelve thirty and didn't get out 5 p m
Source: Google
1van1m1 1
★ 1
I broke my knee at work and they put a brace on me and they put it on backwards, which put pressure on my bone and made it even worse than it already was. And they also didn’t clean my wound, also didn’t send my x-ray pictures to the new place I went to and I had to retake them.
Source: Google
Bruce Stewart
★ 5
Perfect, the staff is awesome and the truly care for me and my recovery
Source: Google
Teresa
★ 5
Fast and easy. Very nice staff
Source: Google
cathy ingham
★ 5
I went to have my TB test checked. The wait time was very short & the nurse was very sweet. Also the sitting area was very clean. & they had a water filling station where you can fill your bottle or get a drink out of the cups they provided.
Source: Google
Cuco Zuniga
★ 5
Very clean office and the staff are nice, patient and professional. I would recommend this location.
Source: Google
Amy Dobry
★ 5
The staff was friendly and very efficient
Source: Google
Jennifer Binker
★ 5
Great experience, staff were courteous and everyone worked well together.
Source: Google
Dennis Piper
★ 5
Very efficient.
Source: Google
D J
★ 5
The doctor was rude
Source: Google
Shonta Green
★ 5
My first appointment wasn’t the greatest but the PT appointments that I had later made up for it. Though I feel like the PT is really not helping much…I do appreciate the care that I have received from the staff. However, today is not going so well. I arrived at my appointment at 10:35 and signed in at 10:41 just 4 mins before my appointment and I still have not been seen by a doctor yet and I am now starting to feel pain. The lobby is so full that ppl are standing up and some have actually left. Not sure what’s going on today…but I sure hope that I get called soon and that my care is not rushed.
Source: Google
Ronald Wicks Jr.
★ 4
Clean and personal are very precessional
Source: Google
Jesus Bengoechea
★ 5
The doctor and the ladies in the front Desk were very helpful thank you
Source: Google
Shannon Craig
★ 1
I will not be returning to this urgent care. I am generally a very easygoing, friendly person, and it’s rare for me to leave a negative review—but this experience warrants one. From the moment I walked in, I did not feel welcomed. The front desk staff was dismissive and had absolutely no bedside manner, which set the tone for the visit.
The only positive part of my experience was the medical assistant who took my vitals. She was kind, professional, and compassionate—the bright spot in an otherwise uncomfortable visit.
While the doctor herself was polite, I did not feel listened to. I clearly explained my symptoms and shared that, based on past experience and knowing my own body, I believed I needed an antibiotic. My concerns were brushed off, and I left without appropriate treatment. As a patient, it’s frustrating and discouraging to feel unheard—especially when you are seeking care because you’re unwell.
To make matters worse, I had to see another doctor 4 days later because of worsening symptoms. That provider confirmed exactly what I had suspected: I did, in fact, need both a steroid and an antibiotic. This only reinforced that my concerns should have been taken more seriously during my urgent care visit.
If you value being listened to and receiving thorough, patient-centered care, I would strongly suggest going elsewhere. An urgent care visit should help you recover—not send you searching for a second opinion just to get the treatment you need.
Source: Google
Teresa Love
★ 5
The Henderson location. Super fast. I was seen with 20 mins upon arrival. Every staff member was nice, professional, warm and caring.
Source: Google
Kenneth Dumas
★ 5
Source: Google
Timothy N Thorpe
★ 5
Everyone that I had contact with at Concentra was professional, polite and friendly and very thorough. Even though I dont particularly enjoy any kind medical office visits, I absolutely give this place 5 stars for their services. I went there to be drug screened and to get my DOT Medical certification card for work! Thank you for your professionalism!
Source: Google
Arturo Haro
★ 5
Source: Google
Topher N
★ 5
This office is thorough and clean! They provide clear timeframes and set realistic expectations for visitors.
Source: Google
Robert Iantosca
★ 4
The first experience was not good but since then the urgent care center in Henderson NV has been very good.
Source: Google
19Ozzy97 O
★ 5
Best doctors, best customer service, super polite and helpful. Im greatful I chose this location. I extremely really recommend to make this your first choice visit here. ~ Thnak you to my doctor, Dr Melinda Dy here at this location.
Source: Google
gharyn semos
★ 5
The best care I ever imagine for people with injury. I went to concentra(Gibson) for my shoulder pain. For the first time, I felt heard. I came in the front office and two ladies were very friendly. They all are very professional and knowledgeable. I highly recommended this clinic.
Source: Google
Yvette Chavira
★ 5
The clinic was very Clean, The staff was very, very nice and friendly. The temperature was Kept at a good degree. But most of all Dr. Pinegar Was an excellent doctor he made me feel completely at ease. He explained everything he was the best..
Source: Google
Michael Hildreth
★ 5
Had an awesome visit everyone was polite nice and courteous no complaints just compliments
Source: Google
Kathy Harris
★ 5
Source: Google
Darwuin Campos
★ 5
Profesional staff very polite prompt visit
Source: Google
Natalie Alonzo
★ 4
Computer system a bit slow, but staff and DO were attentive and timely.
Source: Google
Lucy Wyrick
★ 5
I’ve been to this office a few times for continuing care. Everyone has always put a smile on my face and made me feel welcomed. I’m usually a hard stick but Christian always takes care of me and makes sure I’m taken care of and comfortable. The wait time is never longer than expected. 10/10 experience every time!
Source: Google
Niall Barry
★ 1
I called my insurance and asked what Urgent care I can go see. They told me Concentra. When I got to Concentra they refused to see me as they said they didn't accept my insurance.
I called my insurance back and they confirmed that Concentra is absolutely the in-network insurance provider, and that Concentra can call them directly if they disagree.
I go back into Concentra and speak with the front desk. They still said absolutely not, I asked would they please call my insurance because my insurance tells me they are the urgent care that I should see. The lady at the front desk flat-out refused to call my insurance and just kept rudely telling me to get out of her office and go to an emergency room (even though my issue is urgent but definitely not an emergency).
To be honest, just flat out declining me even when my insurance is actively telling me to use Concentra is borderline malpractice.
I am deeply unhappy that when I needed help the most, Concentra were actively rude and could not have been less interested in helping me out.
Source: Google
Cesar Franco
★ 5
Concentra, was efficient and professional.
Source: Google
Alvenna Holmes
★ 5
Source: Google
E D
★ 2
The only reason why i'm leaving this is because they're asking and the alarm reason why i'm leaving a two star is very quite simple. My days off are very time.Consuming every minute is scheduled, so when I call this facility and ask if I come in right when they open and get an answer of yes.Without saying your scheduled for a certain time, but your doctor doesn't even step in the building to a certain time.That's horrible disrespectful, unhonest.No, for the actual facility, ten out of ten politeness, kindness helpfulness, a solid ten cleanliness neatness, the smell a solid ten. But when I call you almost five days in advance, and you tell me no problem to come in early.And I spend over an hour of my time waiting.That is horribly disappointing, and this is why it gets a horrible review star wise sorry. But the doctor respectful apologetic, really helpful.Everybody on staff really helpful, just really bad.Advice over the phone sorry, but honesty is the best policy.. I would highly recommend this facility to everyone and anyone family or not.They're there to help.. And when I called it was a night shift member just got to make that very clear or end of shift member other than that.I wish I can give a five star, but my time on my day's off.Means more to me ....
Source: Google
Beca Vista
★ 5
Since I have moved my services to you in Henderson, it's been a lot more pleasant. You're busy Center on Polaris is very hectic. I went to see the doctor and I have to wait 3 hours for a 2 1/2 minute visit. It was ridiculous, but I'm so happy with the servers that I'm receiving physical therapy and seeing the doctor in Henderson. Thank you for your great service
Source: Google
ryan
★ 1
Front staff has no customer service skills. There is a sign in the front and throughout the clinic that says if your rude we will call the cops and tell your employer. So if I did not like the front staff rude back talk they can call the cops and tell my employer. My employer made an appointment and yet still waited 1 1/2 hours. I will push for my employer to pick a new place.
Source: Google
Javier Alvarez
★ 5
Every one is always helpful and friendly. My time waiting was minimal.
Source: Google
H.C. Brock II
★ 1
Risky business practices in place. I hope you can bring video up of my experience on this day for training purposes. I had to provide a second sample on the same day and upon providing the sample the tech handling my UA had a couple of other samples on the counter with mine and when handling them knocked them over accidentally like bowling pins. It didn't register initially but in reflecting I'm not too sure if my sample was mine as there was already a mark on my sample where I had to initial. Maybe it was nothing but all the same it raises a big question as far as lab integrity goes and since the lab provides testing for DOT employers I think I it's an unacceptable level of risk with potentially life impacting consequences. I can only hope that my sample is the one that gets recorded in my chart. Thanks for the opportunity to provide this feedback.
Source: Google
April W
★ 5
Thank you for being nice and kind today I appreciate it.
Source: Google
Roxie Franklin
★ 5
Source: Google
Bonita Moreno
★ 5
Great customer service always
Source: Google
Juschrismusic
★ 5
Came to concentra not knowing what to expect, had a ladder fall on my face. Dr Melinda Dy really made me feel like everything was going to be ok. Truly had a great experience considering the fact. I would recommend this place 10/10
Source: Google
Bryan Speakman
★ 5
Fast and easy. Everyone was great!
Source: Google
Ronnie Lloyd
★ 5
Great team and doctors. Perfect customer service.
Source: Google
Leta White
★ 3
They're all very nice the only problem I had is I had an 11 15 appointment I didn't see until almost 2:00 I don't appreciate that my time is worth something too it's my only day off and I don't get it off cuz I have to go to the doctor that's the only thing the doctors are great the pts are great
Source: Google
Mark Christensen
★ 5
Excellent service, kind and helpful staff.
Source: Google
osmani diaz
★ 5
Muy limpio y su personal de trabajo muy profesional y amable
Source: Google
James Degrace
★ 5
I went to Concentra Urgent Care, my appointment was on time, and the staff was very friendly and helpful.
Source: Google
Al Perez
★ 5
The clerk was very helpful and pleasant.
Source: Google
Joshua Rhodes
★ 5
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Tina Marquez
★ 5
Quick and efficient.
Source: Google
Kathleen Wood
★ 5
I was greeted as soon as I got to the check in counter. All staff were courteous, answered my questions and were professional.
Source: Google
Uhuru Wright
★ 5
The technician(wish I remembered his name) that assisted me was personable, polite & professional.
The service was quick & clean and over with in a short period of time.
Source: Google
Norma Benavides
★ 5
Personas muy amables y consideradas. Me explicaron muy bien y me atendieron rápido. Gracias
Source: Google
Francisco Mendoza
★ 5
Source: Google
Diane Trejo
★ 5
They were efficient & quick to attend to me. The practioner was AMAZING, kind & knowledgeable. They made.this experience less painful. Literally
Source: Google
James Smith
★ 2
Nurses and people at the front desk were very fine treating me great The doctor in the back was very rude to me
Source: Google
Manny Alvarez
★ 5
Professional staff, clean office, great location with plenty of parking.
Source: Google
Stephen Harris
★ 5
Very courteous and professional
Source: Google
Adrienne Stone
★ 1
Does not treat minors. This restriction is not listed anywhere on the website, so you only know once you go in person. Also, it is not an urgent care. They provide physical and occupational therapy.
Source: Google
Richard Evans
★ 5
I was very impressed with the overall experience. I completed my paperwork when I arrived in their urgent care center. Within a few mins I was called in to see the doctor. Within a few mins. the doctor was in and addressing my
problem. An X-ray was needed, so within a few minutes I was in that room and the X-rays were
completed. Shortly after that the doctor was back and reviewed the results with me.
Their whole operation runs very well. So often
these facilities are extremely busy & run slowly, but not the case here.
Source: Google
MS LATINA LADY
★ 5
Excellent, Professional and kind service. From the moment you walk in to the point of taking your test. Excellent service. Thank you ladies.
Source: Google
sherry fuerte
★ 5
Source: Google
Joseph Lewicki
★ 5
The staff at Concentra was very helpful and efficient when I recently came to them for a test for new employer.
Source: Google
Hollie Cato
★ 5
Excellent communication from staff!! Timely and professional
Source: Google
James Vanhorn
★ 1
I would give particular service a ZERO star but It wont let me. One of the ladies at the front desk, was on her personal cell phone while checking in people to the clinic. I asked if I could do my drug test immediately she said NO, she was very rude. I asked if I could use another bathrooms she said NO, I said there is someone in there and has been for at least 15min. She said thats the only one they had. They have two others place one that was attached to the physical therapy clinic. I asked several times what the time frame was for me going into the back, same person walked away twice, the second time I asked another person and she asked the first person and she said he just has to wait, finally I asked for specifically how long and I was finally told. I ahd to go to Walmart for a change of clothes. I was very embarrassed.
I did not feel welcome at this particular Concentra Clinic. I have been to several other Concentra Clinics in California and Arizona and have not ever been treated this way ever. Very poor Customer service
Source: Google
Deladia Walker
★ 5
The people are nice and professional
Source: Google
Christy Packard
★ 5
Brenda is the best nurse! Great location and very speedy service!
Source: Google
Angel Mederos
★ 5
Source: Google
Isaiah Lozano
★ 5
Bri was amazing,lil woman with glasses, mostly every single person there made me feel welcomed especially the short haired lady up front,so much personality nothing boring about coming their, people actually look you in the eye and smile,pretty rare nowadays especially in a clinic where no one wants to be their really,well that concentra I love it there with you guys! Thanks for everything
Source: Google
Roger Newchurch-cabrales
★ 5
Was in and out within a reasonable time staff was very helpful and friendly love the service
Source: Google
Donna
★ 2
Desk registration made my work crew feel unwelcome. Expressed concern about waiting all day for us to show up. We work till 4 and came right after. She was rude and when asked if she could speak Spanish she said no and didn't offer any kind of assistance. A coworker asked if this was a "hurtful procedure and a man behind her offered a visual size of the needle ( expressed with two hands elbow length apart) and said it would hurt for days. They were unprofessional and beyond rude to my workers. We won't be recommending you un the future.
Source: Google
Sanchez Thomas
★ 5
Im from Cincinnati Ohio known as a rude city but I've recently lived in Texas and Phoenix which are so big theres no connection ever made in urgent cares there. Moving to Vegas I've heard ppl are rude mean and they dont care. So when I stepped into Concentra I thought I was lost by how AMAZING the customer service was!! Ms Roxy was a breathe of fresh air walking in greeting you with a pretty and bright smile. It was semi busy but it didnt phase her she and the rest of the staff took great care of me for my drug screen. Brenda helped me with my drug screen and was also nice and funny! Im so used to drug screening ppl being like BMV ppl mean, rude and miserable. They changed my perspective big time! Then sent us on our way with nice treat bags was such a great touch needed in offices today. Now that Vegas is home I don't see myself going to another Concentra for me or my kids they have my business forever!
Source: Google
isabel mccoy
★ 5
FrThe front desk staff was super friendly and helpful, and the nurse is really kind and patient. The doctor is also very helpful, especially since she’s made it so much easier for me to use the restroom. I really appreciate all the professional assistance I’ve been getting here.
Thanks,
Isabel Mccoy
Source: Google
Tony Rodriguez
★ 5
Everyone were nice and kind, I appreciate being treated like a person. Thank you
Source: Google
Randy
★ 5
Everything sufficient and througho
Source: Google
Dawn Haines
★ 5
Got there early and I did not have to wait long at all! I was not rushed to give my specim and that staff was extremely caring and friendly, I found them to be very professional.
Source: Google
Christopher Noto
★ 4
Very professional and great service
Source: Google
Mike Corrigan
★ 5
Quick, efficient and informative. Staff was professional and kind all at the same time.
Source: Google
Josephine Flack
★ 5
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Augie Guerrero
★ 5
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Dan Jones
★ 5
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Shawn A Frederiksen
★ 1
Went for pre-employment drug test. The sample collector draws her own line above the minimum line the test kit had on the cup. Thats fine,weird but whatever. I fill the cup past her line she drew. She fills out the paperwork I sign everything so I think im done and she stops and says I didn't produce enough urine and demands I take another one. I asked if I could check on my dog that's in my truck (ac on)waiting for me in the 110 degree heat. The collector says I have too wait for her boss to come back to allow me checking on my dog or I fail,EVEN THOUGH I ALREADY SIGNED FOR TAKING MY TEST! NEEDLESS TO SAY I DIDNT GET THE JOB.
What a devastating blow too my life and livelihood. 0 stars
Source: Google
Raydel Duverger Pérez
★ 5
Buena la atención y excelentes medicos
Source: Google
P T
★ 5
Source: Google
Julia Morelock
★ 5
Courteous, patient and helpful staff.
Source: Google
Jen Carney
★ 5
I was sent to this facility for a pre employment drug test. The office staff was friendly. The ease of using the app to pre register was good. The technician was enjoyable and very knowledgeable. It was fantastic to get a good bag to take with me.
Source: Google
Marquette Ang
★ 5
I pre registered online, came in right when they opened, the tech was extremely kind. All in total took about 15 min.
Source: Google
VIckie MItchell
★ 5
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Kenneth Dean
★ 5
Pleasant experience
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Desiree Raven
★ 5
I love this Concentra, they are friendly, compassionate, professional, and they move quick. You're not in the waiting room for long. Thanks guys
Source: Google
Manu Nunu
★ 5
Source: Google
Ana Garcia
★ 5
Excellent service
Source: Google
Dan N.
★ 5
Went in after a car accident. The Doc was very kind and helpful. They got me patched up and in for physical therapy. Thanks for making a bad situation a bit better. Despite it being a very busy day they worked me in as quickly as possible and the nurses were nice.
Source: Google
Kurt Doran
★ 5
Nice, professional staff. Clean office. Short wait time. Very knowledgeable therapist.
Source: Google
Kelli
★ 5
Great place to get a drug test. Was in and out in no time. The lady at the front was really nice and so was the guy who gave me my test. Thank you for serving me.
Source: Google
Jody Hegwald
★ 5
Extremely professional and accommodating very helpful I hate going to the doctor but this place does not even feel like a doctors office they get you in and out quickly I think they are the best
Source: Google
Elvis Noel Hernandez
★ 5
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Mitchell Henkels
★ 5
Great
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Agnes Stanfield
★ 5
Efficient, polite and professional
Source: Google
Denise Graybeal-Ang [Transportation]
★ 4
The girl who did my test was not very nice. Usually employees are very personable. She was very matter-of-fact. Just blah.
Source: Google
Roman Pacheco
★ 5
By far the best experience ever
Very friendly and professional
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Darlene Capetillo
★ 5
Compationate with my worries
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Lee Clary
★ 5
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Matthew Stott
★ 5
Natalie was very professional and courteous to me throughout the whole process. I felt very comfortable during the whole visit.
Source: Google
Ulises Sanchez
★ 5
La atención fue muy rápida y profesional me asistieron en todo momento to el personal muy profesional
Source: Google
YAVILES S
★ 5
I have a really have good time and help me a lot with my own personal issues so I’m so thankful to the staff to the doctors and I really appreciate all the help that I got there in those four days thank you I really appreciate all the staff . Thank you to my physical therapy as well. I’m so grateful for all their support. Thank you so much concentra .
Source: Google
Bob Fini
★ 5
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R C
★ 2
Check in was ok if you do what they say promptly. They speed thru everything like emails,contact and you better know how it all works, they won't help or offer. The printer wouldn't upload my info so I had to do it plus figure out how. Sat in room for about an hour then I assumed the Dr showed up, didn't check anything physically but I got my certificate 👍
Source: Google
Matthew Cummings
★ 5
Staff was friendly and helpful, also I didn't wait long
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Gary Weaver
★ 5
All the staff was very professional 5stars!!!!!
Source: Google
David DeLasho
★ 5
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Marisol Celada
★ 5
Amy at front CSR was very professional and patient.
Also X-Ray technician was very professional and answered all my questions.
Source: Google
Naomi Joy
★ 5
Concentra (Gibson) provided amazing care and exceeded my expectations. I arrived shortly after speaking to my employer and the Ms Franklin promptly greeted me. She was transparent about the provider breaking for lunch and offered an estimated wait time or to come back when they return. I opted to wait and fill out paperwork. She was proactive in getting me prepared for my appointment and collecting my previous medical records. After I was taken back, the medical assistant took my vitals. She was prompt, polite and gentle. Then, PA-C, Conrad Ferrer, thoroughly evaluated my injury and addressed all of my concerns. I never felt rushed or dismissed and my ailment was documented so I could return to work with accommodation, in a timely matter. I honestly wished more care providers, and clinics, were at this level of professionalism.
Source: Google
박윤수
★ 4
Source: Google
Deborah Nor
★ 5
Fast, & easy. Friendly staff.
Source: Google
Eric Foote
★ 5
The gentleman giving the DOT physical and urinalysis was easy to deal with and a great experience! They had me in and out of there in an expeditious manner!
Source: Google
Oreoz Awaits
★ 5
My Flabotomist was a very nice person to me who gave me a snacky snack after my blood draw so i didnt pass out👍🏻👍🏻
Source: Google
Josué Abelarde
★ 5
Muy buena atención y buen trato. Por parte de todos. Todo estaba muy limpio.
Source: Google
Carrie garrison
★ 5
The staff here are so caring and phenomenal. They really take time to get to know you to be able to help. Since they do close at five, I’ve had to leave work early due to a work comp injury to be able to be seen, however they make up for that and being really timely and not making you wait too long. I’ve always went to the Polaris Concentra and never really thought about going to any other locations, but I’ll never not come back to this one if I need medical care in the future.
Source: Google
Jory Cotton
★ 5
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Stuart Royse
★ 5
They were a lot of help in and out done thank 😊
Source: Google
Browne Michael
★ 5
Check in was quick, testing in a timely manner.
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Stacy Fisher
★ 5
It was quick and easy to get in and out for my physical.
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Rick Kahele
★ 5
The entire staff there are great!!!! Polite, helpful and friendly...and always professional...I like going there...it's so easy...just walk right in...
Source: Google
Robert Button
★ 1
The nurse in the front was extremely rude. The x-ray tech acted as though I was an inconvenience to his day. And I can't believe they call this place a medical office. Not one friendly person works here.
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Christopher Ward
★ 5
Excellent, great staff. Polite, courteous, kind, and helpful.
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Duane Doyle
★ 5
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Angela Mangum-Cancel
★ 5
Got me in and out quick and the front desk was pleasant and friendly!
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Jonathon Johnson
★ 5
Roxy , Randy,Adam.the Dr.and whole staff are great!!!!!
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Joab Anyieni
★ 5
Very nice and friendly staff.
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Joab omwega Omanga
★ 5
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Clint Anderson
★ 5
I walked in with pretty low expectations because the lobby was full. But to my surprise, they were able to call me in for an employer screening in under 20 minutes! The young lady that administered the test was very kind, clear with instructions, and efficient. No wonder they are able to keep things moving with a full lobby!
Source: Google
Jamie Trout
★ 1
The front office staff was really nice and that's the only thing positive. Once getting to the back everyone was dismissive and acted as they didn't care. I went in very sick and all they said is u have covid and sent me to wait in the car. All symptoms not related to covid was dismissed. No labs were drawn.
Source: Google
Kimberly Savage
★ 5
I was very pleased with the staff and doctor.
Very professional, very polite.
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Doc HogMobMinistry
★ 5
The staff was amazing everybody there was real friendly
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Michelle
★ 5
The staff is very friendly. The guys in physical therapy are awesome and make you feel at home. They are fast and efficent.
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Lisa Sangprasit
★ 4
Staff is nice. Long wait times, however kind of expected for workers comp. Dr. Dy was fantastic and so was the front desk.
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Eric Lee
★ 5
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Elaine Polo
★ 5
The Doctor and staff were exceptional. They were friendly, courteous, attentive and knowledgeable. Best urgent care in the area. I wouldn’t go anywhere else. I went there for my pneumonia. Was given the medicine I need and on my way to recovery. Thank you!
Source: Google
Erica Dyches
★ 5
Wait time was very minimal. Staff up front, back office and my X-ray technician were all friendly and professional.
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Jim Elliott
★ 4
Waited 2 hrs for physical and drug screen
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Paul Engelien
★ 2
Very long wait
Never again
Source: Google
Janae Williams
★ 5
Roxie was so nice and pleasant to talk to when speaking over the phone. Was prompt and very helpful
Source: Google
lakesha washington
★ 5
The Concentra on Gibson in Henderson is excellent but stay away from the one on Brooks they are so unprofessional and have no customer service skills whatsoever. Even the manager is judy as rude and disrespectful and unprofessional as the staff
Source: Google
Ann Anderson
★ 1
The provider was nice & friendly. The MA was also nice, but the front desk staff was not. The person who helped was bossy & she was giving me an attitude. The next day, I called to see if the provider had prescribed me antibiotics since he had mentioned a blood in my urine. Again, the front desk staff was giving me an attitude that I had no choice but to hang up on her. She does not deserve to be working in the front if she has no customer service skills. Dealing with customers/patients, you have to have patience. If she has no patience, she shouldn't work at front..
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D R
★ 5
At Concentra Urgent Care, the staff was very helpful and professional.
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Ray Limon
★ 5
Staff is very professional and helpful.
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Cheryl Mishler
★ 5
The drug screening for pre employment is so much easier now.
The Henderson location in Henderson Nevada is on point! From check in until your test, friendly people, just a great group of people!
Source: Google
Ronald Lowicki
★ 5
Quick, professional and friendly!
Source: Google
Russell Smart
★ 5
The people were friendly appear ton enjoy working there knowledgeable and went beyond what I have experienced elsewhere in the care provided at a price that was less than I was expecting. Also a real doctor saw me, not a nurse practitioner which was important for referrals
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Ryan Swint
★ 5
I didn't have to wait very long and the staff was very friendly and helpful
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Walter Spack
★ 5
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Kristin Warren
★ 1
I will not go back or feel comfortable going back to this clinic. I felt like my hippa rights were violated during my only two visits here. The nurses at the front desk need to learn how to treat people with respect and how to lower their tone of voice when speaking to ANY person there. The attitude of the main nurse at the desk was very disrespectful and very careless. It seemed like the nurses were more worried about talking about favorite TV shows than making sure everyone was taken care of or making sure everyone had what they needed, which added an extra 2 hours of wait time. I'm very disappointed to see how people and myself were treated there. The head customer service personnel needs to take a step back from being complacent and show sympathy for guests who don't want the whole office knowing personal information, even if it is for a simple appointment. Be careful when you go here, especially if you have high anxiety.
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A Racquel Vidrine
★ 5
My visit to this establishment was great, fast, efficient, was only in for about 30 minutes, i just needed blood work. The front desk girl was welcoming and friendly.
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Andrea Henry
★ 5
The staff was super friendly, I always in on time with my appts, I really appreciate when your hurt the place took care of me. I loved my dr. Ferrer! He was so to talk to and seemed really there for me, I would go to him as my regular doctor if I could! Keep up the great work
Source: Google
DavidOmar Bojorquez
★ 5
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Valerie Whitfield
★ 5
The tech was super friendly and helpful and attentive. The wait time wasn’t bad and the facility was very clean
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Dr. Alia Dixon Nurse Practitioner
★ 3
Long Wait, 3 hours is ridiculous : the middle age black lady with short hair cut at front desk is rude and unprofessional! Get these people some help stop with the short staff of medical professionals society’s health is important. The DO (physician) was friendly and quick despite how busy the office is. The medical assistance (young cute short Hispanic girl) was so sweet and with a lot of patience.
Source: Google