Concentra Urgent Care

Las Vegas, 5850 Polaris Ave #100, Las Vegas, NV 89118, United States | ★ 4.1 (3905 Review)

📞 +1 702-739-9957

Concentra Urgent Care

Category

Occupational health service Medical clinic Physical therapist Urgent care center

Description

Concentra provides occupational health services to employees, which includes injury care, physical therapy, drug testing, physical exams, urgent care and preventive wellness programs.

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 Concentra Urgent Care
 Concentra Urgent Care
 Concentra Urgent Care
 Concentra Urgent Care

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Reviews

S T

★ 5

Friendly and professional service! They were patient and quick with the test. Thank you!

Source: Google

Elizabeth Glickman

★ 5

My own experience was very confident that I had been listened to and that getting complete knowledge of my situation would ensure positive results. I am impressed at how caring the entire staff helped me. Truly caring about my reason for seeking medical attention. Since my er visit my issues have been resolved and I am continuing my treatment with my primary physician. Thank you for allowing me to share my visit.

Source: Google

Craig Bartlett

★ 5

Arrived early in the morning The staff greeted me right away and got my visit started Some brief paperwork and short wait and I was on my way to the back for my DOT physical Shortly after the exam I talked to the doctor about my results and was on my way with my new certification Very pleased with the entire process

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Valle Vazquez

★ 5

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Marcus Germaine Houston

★ 5

I love the staff

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marlon araica

★ 5

Excellent service

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James Williams

★ 5

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Julita Patascher

★ 5

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Michael Duncan

★ 1

The doctors and staff are very rude... it's like they hate there jobs. I tried to explain certain things about my hearing aids and they just wave 👋 you off like its not important what I have to say... they treat you like your nothing... I asked a question and responses was WHAT DO YOU WANT!... I will never spend my own hard $ at concentra on Polaris again... rude associates at this location 😤.

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Richard Ortiz

★ 5

Very helpful and attentive staff.

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private name

★ 1

The wait in the lobby is long, and when they finally call your name, it is another long wait. These rooms are packed with people, yet there is only one doctor to cover every room. The wait time is ridiculous. On top of that, the doctor is rude and grumpy, almost like they don't want to be there. Go to your own personal doctor for a better experience.

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Meanne Delos trinos

★ 5

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Rick C.

★ 2

The service was great, the problem I had was that there was an individual that was talking on his phone in the lobby area and I was sitting across the room and it wasn’t posted that I could see to not
Be having a conversation in the waiting room. The staff did not say anything to this individual and you could tell the people that were within 5-10 feet of him were really annoyed.

Source: Google

Roberta Munoz

★ 5

The experience at the clinic was remarkably efficient and welcoming from the very start. Every member of the staff greeted me with genuine kindness and professionalism. I truly appreciated that the practitioner dedicated sufficient time to carefully examine the injury. Every detail regarding the recovery process was explained in a clear and easy manner. It is comforting to receive such attentive and thorough care during a moment of need.

Source: Google

Gerald Rhaburn

★ 5

Great Receptionist in the front Desk is Professional and curtias and She know how to do her Jod

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MARIA IZAZAGA

★ 2

Everything went the usual like when you go to urgent Care . Get there check in , got call in I was there for a severe back pain . I couldn’t bent , sit twist .
MD Rosaly came and check me she is very profesional , supportive and attentive . She knew what she was doing .

I got 2 pain shots apparent they didn’t put that in the notes because like 10 , 15 minutes later another person come to my room to do the shots again . When it comes to do my x -rays I was really straggling when it comes to take my clothes off for the x- rays , the x ray technician saw me and offer no help .
I got my medicine , belt back support I got release went back to the lobby ready to check out .
Wait for more that 1 :30 hours when I went to ask the front desk lady why is it taking so long to check me out .
Well they forget about my paper work .
So yea that was my experience there .
Quit tip if you are a patient there make sure you ask question about the procedure they doing on you .
And doble check with front desk about you checking out time .
I was still in pain I was tired and hungry .
I really hope my follow up get better

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Johanna Parra

★ 5

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Jhimbo Espiritu

★ 5

Damon was amazing & made my experience with ease

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Jennsy Mata

★ 1

The personal on front desk and to many time to see the doctor

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Steve Hoffman

★ 1

Took way too long of waiting for a simple blood draw.

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A Portmann

★ 5

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yessica alvarez

★ 1

Worst experience I am in pain doctors ask one question and let you go

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Marcelo Tacliad

★ 1

I found the receptionist today 9/28/26 @ 3:30 PM a bit rough and unprofessional.

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Robert LaRoche

★ 5

Earlier in the day, my commercial vehicle was struck by a motorcycle, so I had to take a drug screen. It was very simple. They were very polite and it didn’t take me 15 minutes from the time I walked in to the time I walked out. Normally these things take an hour or so so I appreciate all they did.

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Susan Wilson

★ 4

I really liked the doctor and organization of checking in patients. It was clean and the front desk people were very nice.

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Sergio Gomez

★ 5

The two ladies at the reception were very friendly, they helped me with my language and to finish the questions, thanks to them they were very kind and patient., Cristian Gomez

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Rebecca “Love” Hoffman

★ 5

From beginning to pick up everyone was very nice and helpful. Thank you!

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Corey Thames

★ 1

Staff is rude and doctors aren't helpful.

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Melisa Donley

★ 5

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Nancy Alvarez

★ 1

I am still waiting in the roomm mire thann40 min.. with the "clothing " they give!!!
40 min.. !!! Plus the time in the front desk.. have to go iut from the room to ask to someone "what happened!!?"
I came i at 11:52 am and now is 2 31 pm!!!
That's not respect for us!!!
And the nurse came to tell me they gonna come after 10 more min!!!! What?!!!

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Victor Garcia

★ 5

Oyes, they call me, it was fast and easy, clear eficiente, thanks concentra

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Caleb Brown

★ 5

Good Service
Nice People

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Andy Wang

★ 5

The service is warm and thoughtful, thank you.
服务热情周到,谢谢!

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Amanda Stankiewicz

★ 5

It was fast, easy everyone was so nice my physical therapist Waite worked wanderers on my hurt back.

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A Williams

★ 4

The staff was very nice and professional. The waiting area was clean and comfortable.

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Stephen Marino

★ 1

Was there originally on September 17 for a head injury I sustained at work do to a fall. It was 9:30pm not many people there waited an 2 hours to be seen for the equivalent of 2 minutes, be told I need to go to an ER room instead. Upon check out receptionist was rude, to think of it she was rude on check in as well. Didn't catch receptionist or Dr's name (maybe I should have). Might be in paper work.

Follow up on September 19th at 3:30pm (scheduled) had to wait closer to 3 hours to be seen by Dr Mendenhall for the equivalent of about 10 max, to be told that my claim may be declined be ause it show no sign of employment cause. No care for head injury whatsoever. Was told a cut finger at employment carries more weight. To add while waiting in waiting area there was a child with an extremely loud IPad that nobody seemed to care to go tell the mother to lower sound. I got a headache listening to this for hours, child also sitting on arms of chairs dangerously while mother just looked at phone not caring.

DONT COME HERE FOR WORK RELATED INJURIES. Go elsewhere save your time. SO UNCARING.

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Sam Hagemann

★ 5

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Vernon Mcclain

★ 5

Courteous, professional and prompt

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Carlyn Pablo

★ 5

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Dana Moorer

★ 5

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Violeta Cosme

★ 5

The staff and doctors did a good on me.I thank you so very much.

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Zenaida Cuello

★ 5

Everyone was very nice and professional from checking in to checking out. Highly recommend this location. Been going there for years.

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John Perez

★ 5

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Esperanza Gongora

★ 5

Excelente servicio

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Dean Jackson

★ 5

Excellent service.

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Paul Rogers

★ 4

Took alot of time but overall not a bad experience.

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Angelo Lee

★ 5

For our visitors, it's about handling tasks quickly above all else. Concentra is always quick.
And the staff is very kind and treats visitors very closely. It's the best!

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virginia hernandez

★ 5

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Bob Beatty

★ 5

Very happy with my Dr and staff everyone is so nice, my visit required stitches and the the was Dr was caring and did a great job thank you to him and their staff.

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Em D

★ 3

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Chrissy Kim

★ 5

Wait was average. Maybe around 20 minutes or so after I checked in? I went in for some screening for my new job. The screening itself was fast and easy. The guy who helped me was nice and friendly. Very clean place.

Source: Google

Greta Killmer

★ 1

It was pretty much a joke. I had injured my hand. The doctor rushed in, never even examined my hand. X-ray Gowers the only nice part about my experience. The doctor never came back they started taking me to the front. I had to ask them what my results of the x-rays were. Never given any postop instructions. They also never cleaned my abrasions. They just stuck Band-Aids on it … pathetic

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Terry Prado

★ 5

The crevice was very good… and the doctor very friendly

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Rajeev Mahi

★ 5

Excellent job

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Anthony Baca

★ 5

Friendly staff, was pretty busy but got me seen ASAP. Doctor was very friendly and knowledgeable, and genuinely seemed concerned about my injury.

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Sandra Roland

★ 5

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Dian Lu

★ 1

Una porquería de atención, si llegas desangradote te ponen a llenar papeles en lugar de darte atención inmediata luego te ponen en un room hasta ue ellos se les de la gana de llegar a verte, y más y más formularios. Hay una asistente que es muy cortés y atenta la única por cierto. Los demás nad que desear y las secretarias ni hablar mal carácter y atención pésima. También si tienes que reportear una cita por x o y razón no puedes asistir ese día las asistentes que atienden el teléfono son lo más aberrante y molestas y groseras para atender sin educación ni falta de empatía. SI A LAS SECRETARIAS NO LES GUSTA SU TRABAJO (RENUNCIENNNNNN) si no lo van hacer como debe y con mala atención , amigos si leen este comentario se curan más rápido en sus casas que ir aquí es una pérdida de tiempo. Y A ESTA SEDE ESPERO Y MEJOREN o cambien su PERSONAL DE TRABAJO por que , que decepción 🤮

Source: Google

Terrena Phillips

★ 5

Great customer service and I love my Dr. I must say she best I had hear in Vegas in 7yrs.

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E Wanalista

★ 3

As Concentra is focused on just the current injury, they did not redo an X-ray or even an MRI for reported pain and limp. Assumed everything is a non-work related case even though an aggravated pre-existing is a work-related issue. Quick to issue pain med and PT with a simple restriction even though patient has an accommodation being more restrictive. Sad that it happened and I need to see my PCM to get the right diagnosis to prevent further injury

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Eddie Bee

★ 5

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mary cruz

★ 5

very accommodating staffs…

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Emily Siteine

★ 5

Everyone was so helpful.

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Alonso Mateos

★ 5

Es muy buena clínica rapido y muy limpia

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Yaimi Mena

★ 5

Excelente 👌

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Paula Daniel

★ 4

Had to wait long time to get a work related physical done, plus a urine drug test and TB mask fit test. I'm a travel nurse it's something I have to have done for a new assignment. The staff at this facility is very friendly and professional. It's not their fault there was only one doctor on duty. The Las Vegas Knights were also playing that night. It made getting to the place rough again not their fault.

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David Breymann

★ 5

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Rylee

★ 5

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Lisa Brooks

★ 5

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Mik Ben

★ 5

Always friendly, helpful staff on hand. 24 hrs, so it gives you a chance to go when you don't have to wait forever also.

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John Quinlan

★ 1

$200 just to visit if uninsured or out of network paying cash. Makes no sense to pay this much just to have the privelege of waiting an hour to ask for a prescription for a pre existing condition. Service and staff was fine, this is a complaint against corporate decision to gatekeep the most basic care with high prices.

Source: Google

Carmen C

★ 1

Receptionist for night shift is extremely rude. I'm sitting here waiting for my husband to come out and every single patient that comes out she has an attitude towards them. One patient told her that he didn't know the name of the hospital and she told him "you can't look it up on your phone". It cost nothing to be a decent employee and help the patient look it up. Another pt walked in and she turned them away and told them to go to another urgent care that's 11 min away. If your gonna work at a medical setting lose the attitude, it's ugly and unnecessary. As a health care worker myself I'm disgusted.

Came back a 2nd time. What's the point of making an appointment if it's still gonna take 2-3 hrs to be called back. This place is a mess seriously.

Source: Google

The Grow Boss

★ 5

i needed copies of some paperwork....
Alishia emailed them before we even hung up.

thank you

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Maureezy_

★ 5

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Brian Brill

★ 5

It went good. The appointment happened right when they said it was there is plenty of water on hand for me to drink and I was really happy with this service you guys provided.

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Andrea m

★ 4

Front desk, MA, NP, and checkout desk workers were great and friendly. Only thing is wait time, but they gave me a heads up that it would take about 2 hours which was accurate.

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Jaime Jimenez

★ 3

I love the service at concentra, but I don’t understand why they would schedule me a appointment for 12:45 and have me wait until pm to be seen, that beats the purpose of a appointment?

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daenery skye

★ 5

Very nice staff and doctor

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James Kauffman

★ 1

Yeah, I waited for over an hour for a preemployment urinalysis. That’s Obnoxious there is no reason you should have to sit there for over an hour for an analysis. You don’t need to see a doctor. Anybody should be able to perform that task. So you are way understaffed or don’t know how to manage your staff one of the two.

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CHARLES Ellison

★ 5

My job sent me in for random drug test. I was in and out in less than a hour. Great place, professional kind staff and easy steps to follow. Thanks Concentra.

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Naquin

★ 4

Great customer service Thanks again!!!

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Seth Watson

★ 4

Went in for Coast Guard approved physical. I was in and out faster than expected. I give it an 8/10 because they don't do 5 panel urine drug tests and I have to go to another facility for it. But overall points for being quick and signing off on my paperwork

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Quintero Borges

★ 1

La atención de los asistentes es muy buena, pero la atención médica es pésima, no ponen en concideracion las dolencias de los pacientes

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Gabby Talavera

★ 5

The personal at front desk are very nice, friendly and patience customer service. As well Dr assistant. Dr Marisa Singleton always had the patience to explain all the situation I'm in, and answer my questions and what I can continue to do.

Las personas de lobby muy amables, atentas y pacientes, al
Igual cuando a uno lo llaman para el chequeo de la presión y temperatura,.
La Dr. Marisa Singleton muy paciente en explicar la situación en la que uno se encuentra, incluso responde todas las preguntas y dudas que he llegado a tener.

Source: Google

i only wear gru-cci

★ 1

Receptionist is not helpful. Did not let me try to speak to a doctor, nor explain to me what would be considered dangerous and needs immediate attention. In the middle of me talking, she then hung up the phone on me. Wasn’t even arguing or anything; I’m pretty sure I sounded like I was about to cry. I’m currently in school to become a nurse and one of the things we have been explicitly taught is to treat patients how you want to be treated. I guess they don’t teach that to 24/7, under-trained receptionists. Like if someone said to you over the phone describing the exact symptoms of a heart attack, would you say “well if you believe this a life threatening emergency then maybe you should be seen”?? You would think someone who has to answer phones in an emergency environment would know when to tell someone to seek help immediately. Like wdym if I believe it’s threatening???? IDK IF IT IS?? YOU SHOULD KNOW! Genuinely she should be fired. Even named the exact condition I think it is and asked if that would be threatening and she couldn’t answer that. Like I wasn’t asking you to diagnose me?????????? If you asked a doctor if a heart attack needs immediate attention do you think they would say that??

Source: Google

Lance Lynch

★ 5

Staff are very polite and professional. Very informative and they will tell you how long your visit will take if they have a busy day.

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Paitra Youngman

★ 5

Very efficient moved thru process in a timely manner. Was told it would take ca. 2.5 hours and was done in 1.5 hours.

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Ron Maurizi

★ 1

Ridiculous waiting times. They said 2 hours but it was over 3 hours. I'm not even sure I saw a doctor. Was she a PA? I can't do that again.

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Raul Monge

★ 5

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Jay Catrina

★ 1

Tuve una cita para las 4:30 y me atendieron asta las 6:30 si se supone que tengo una cita es porque me atenderán a la hora de mi cita, y para colmo no tienen traductor y no pude explicarle nada al doctor, esperé 2 horas solo para que el doctor me dijera que me tengo que hacer un RM

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Dana Lewis

★ 4

The employees were very nice ,it was crowded , but they were honest about the wait and it was 30mins less then they told me 👍🏼, otherwise everything went smoothly, I signed in on a tablet …a lot of questions that was the only problem I would mention… I was very satisfied with my visit…. dl

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Mark Miers

★ 5

Very courteous and professional staff.

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kevin

★ 4

The clinic experience was very fast and quite effecient. The staff was great

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G M

★ 5

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Southerndon Sounds

★ 5

Great staff and service was quick

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2675gordo

★ 5

The service was great and the staff where the best.

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Garry Sanders

★ 5

Everyone that I came in contact with was very nice very good excellent service the doctor that I came in contact with it was very nice he gave me plenty of information he talked to me and he understood

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Yadami Armentero

★ 5

Muy buen trato muy horganisado.todo lo recomiendo

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manuel guerra

★ 3

Hi severely sprang my ankle to a point that was very swollen. I can barely walk in the front they put they gave me a wheelchair and when they called me in a nurse came in while I was sitting in the wheelchair. I mean Nurse told me to get out of the chair wheelchair because there was none no more wheelchair and I can barely walk and I was in very great pain and she made me hop all the way to get an x-ray and hop back to the room with no apologies or anything

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Hello Kitty

★ 5

They took good care of me and made sure I was well ❤️‍🩹 the staff is friendly and polite 😁 and even when super packed the never lost the smile or hospitality I was

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Ells White

★ 5

Erin, Haylee Clavbia singleton these were very helpful and supportive people

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Freddy Schmitt

★ 5

Great site. Great staff. Got me in and out in under an hour. I like that.

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Larry Jackson

★ 5

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Skye Hesia

★ 5

Great customer service and amazing staff got everything I needed done in a timely manner.

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Eve Barper

★ 5

Un excelente servicio....muy conscientes y muy humanos. Gracias

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Peniamina

★ 5

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Wolf Mojica

★ 4

I am a rideshare driver for a specialty rideshare that transports people with disabilities. After dropping a client off at 0400 I received a text and email telling me I had 24 hours to get a drug test. Concentra was listed as one of the options and they are open 24 hours. My bladder was extremely full but I did not rant to Miss the test. After checking in I had to wait at least 20 minutes to pee. Otherwise the service was good the, convenience excellent. PS, I passed!

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J M

★ 1

I went here early on Saturday to beat the rush. I arrived at 6:50am for a DOT physical. It was a 2hr wait that was fine. I was called a little sooner. Passed all the requested parts of the exam. Then waited for the nurse to see me. I waited for almost an hour. Idk why they call the PA’s Dr’s. They are not Dr’s. The guy comes in with an attitude excuse me!!! I’m the one waiting in a cold room for nearly an hour. Only for him to get snappy about me wearing reading glasses asked why didn’t I mark it on the questionnaire. I told him I didn’t wear them when I took the vision test. They’re only for up close and reading. That wasn’t the main issue. I went to see them the first time and I got a 3mon for sleep test study. I got the study it came back with very mild sleep apnea. I showed him the test results. I had the results cleared at another clinic because one of my options was to take a glp1 to help with mild case sleep apnea. Cpap was also one of the options but I could choose what I wanted. The mild case is passable for the DOT/ FMCSA exam. Only moderate and severe sleep apnea disqualifies you and orders use of a cpap not mild. He said I’m not going to certify you, you need a cpap. I spoke to the Dr who prescribed me the medication and gave me the sleep study who is a DOT certified location. She said you won’t need a cpap prescription for the DOT certification for a mild case. So he failed me with no real knowledge of the true guidelines. I googled my test result and it was a clear level from the DOT/FMCSA and glp1 is recognized as a remedy for mild sleep apnea. I went down the street and got cleared for two years. It was a waste of time don’t go to concentra at the end of it all it was almost 4hrs. I asked him is that the only thing stopping the certification he said yes you passed everything else. So why would one clinic pass the sleep apnea levels and not this one. I would have gone there again but it was closed. Luckily it was open when I was leaving and was able to get in. Whole thing took 45min there and I passed no problem.

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Glenn Porter

★ 5

Quick service, the staff was pleasant and friendly my visit was completed 45 minutes.

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T S

★ 1

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David Root

★ 5

Got me in and out quickly.

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Carinsa Phelan

★ 4

Great service and the person I saw throughout the 6 months I was going there was great! My reason for only a 4 is because every time I got my blood drawn they either missed the vein completely and after fishing they had to retry on the other arm, or they left a bruise. Hated getting my blood drawn there.

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Mary Tucker

★ 1

If I could leave less than 1 star I would. They were so rude!! I would NEVER recommend this place to anyone.

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Felicita Dominic

★ 5

Doctor and everyone was very nice. The only thing I didn't like was the wait.

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Vee Alvarez

★ 1

Today was my follow up I went in there to get seen dr just looked unprofessional like an ordinary person sitting down not even a care in her towards her job or patient. I was expecting to be actually seen nope more like as if she didn’t believe me she’s not me she doesn’t know how I feel she didn’t even care frankly looked bothered to be there her demeanor. When I went in there the first day only person who saw me was the medical assistant she was nice only one who cared enough to see & hear me. There was no Dr. bothered to take a really good look at me. This place is a no stars for me really, just didn’t see a care in them it is just a money to them being there.

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Tony Britton

★ 5

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Stephanie Foreman

★ 5

I recommend that the entire staff gets a Platinum Star I would use this site in the future

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Diego Yepez

★ 5

Concentra staff was very helpful, and knowledgeable. I was here for employment with the City. The MA Elisiah and Doctor Micheal Engler were FANTASTIC AND GREAT they made the process simple and fast!!!

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Rosalie Aguilar [Transportation]

★ 5

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Ezra Paige

★ 1

Some of Your staff has the worst attitude ever! At the front desk! Sometimes people need to check their attitude at the door before coming in to work.

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ML P

★ 4

Very cold in waiting area and private rooms. Waited 20 mins in a very very cold room for a doctor. Was there for DOT certificate and it took 4 1\2 hrs to get in and out.

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Dyana Pena

★ 5

Everyone front the front office to the back office was very kind and professional. The doctor was amazing, understood my issues and even tried demonstrating a stretch that would be helpful with my injury. Darn near hurt himself demonstrating, now that's above and beyond:-)

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Janet

★ 1

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Shy

★ 1

DO NOT GO HERE!! READ THEIR YELP and BETTER BUSINESS BUREAU REVIEWS!! The wait time alone is miserable they DO NOT honor their own appointment times. Even with an appointment expect to wait 2-3hrs. If you don't have an appointment expect to wait 3-5hrs. NONE of the nurses look at your chart before seeing you. They are clueless as to what's wrong with you. The doctors are aware of the medications they give you but un aware of the risks of medications they do not follow up with side effects, NO testing is done here. BE CAREFUL. Doctors will push you through the healing process even if you're NOT healed. I don't even know how this place is still in business. It feels as if everyone here just barely passed their medical exams and put into a workforce. This is the lowest quality of care I have ever seen in a "Medical Facility". SHUT IT DOWN.

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Donald Barringer

★ 5

What a wonderful visit. Ms. Iris X-Ray technician, Edelyn Medical Assistant, and Heather, Nurse Practitioner were the best ever. I’ve never been to a doctor’s office and didn’t have high blood pressure from white coat syndrome. Today, my blood pressure was normal! That’s how good of a visit it was. Now the front intake receptionist and the checkout people, and being hung up on after I called in and was placed on hold was not a good look, but the back of the house was phenomenal! People have negative experiences with healthcare so the first and last impression should be the best experiences, after all if we were not there, they would not be employed.

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Jose Vazquez

★ 5

Friendly staff..and fsst service..

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Ross Gary

★ 5

Everyone was very professional and treated me very well.

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April Reynolds

★ 2

Jeremy the P.A. is very rude and talks down to you, will not see him again

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Flor Vichot

★ 5

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Joseph Bainotti

★ 5

The facility was clean and organized, the doctor examined me and treated me appropriately, everything was good.

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Chris Wick

★ 5

Quick service, In and out fast!

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Trucca In Heelz

★ 5

The (2) doctors was great & very caring. A heart w/sympathy & empathy ‼️

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Lynn D

★ 5

It was midnight so not much people. Drug testing process was quick. Registration was efficient.

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Lito H

★ 5

It was a simple process and I was in and out in a matter of minutes

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Ritchie

★ 5

Some receptionists are moody, not so approachable & doesn’t even look ar you while talking.

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Enoch Parker

★ 2

Jeremy, the NP, was very rude and easily angered. He kept accusing me of talking back at him when I was trying to understand what was going on. And I only got to ask 2 questions before he turned me away. He kept getting agitated, saying I should follow him exactly what he wanted, while I was not allowed to confirm with him what he wanted. Every other staff member is very nice, and Elsa is very good, but I do not wish to meet with Jeremy ever again.

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Robert Williams

★ 1

Jeromy mendenhall had to be one of the worst doctors I have ever met in my entire life. The way he just came into the room with an attitude is ridiculous. Didn’t even bother to try and help me out in any way shape or form. I have no idea why you have a doctor that is that rude and inconsiderate

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Felipe Betancourt

★ 5

Excellent front desk staff and medical service.

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Dadisi

★ 1

During the vision test my affected eye is a lot more blurred so I couldn't see most of the letters.

The left eye being so much better I was able to see more.

In the room with the doctor she stated both eyes were 20/40
I said how is that?

The person who did the eye test simply put whatever she wanted and my medical file.

Not only is that unfair it's unethical.

Knowing for sure the right eye is worse she should have at least played it off and gave them both different readings or results I should say.

But to say that they're both 20/40 is a waste of my time.

When I shared that with the doctor and request it to be retested she went out there and spoke to someone about the numbers being the same with two different visions.

And then she came back in and said she didn't speak to anyone.
I said of course you did and I repeated everything that she said.

Just lying for no reason at all.

In the exam room with the doctor I'm telling her that my eye hurts
And then she said you mean it's irritated so it doesn't hurt it's just irritated.

I said I can tell the difference between irritation and pain.
I said my eye hurts please put that it hurts.
If it was irritated I'd say it was irritated which means something's in it.

But if by the touch my eye hurts that's very different.

So being that I can tell the difference don't reword my words.

She kept trying to change my words and after I correct her she'll pretend like she didn't try to change my word.

Then he said, no I know you know the difference.
I said so if I said it hurts don't put it irritated.
I gave her another example of what hurt means and what irritated means.
I was wasting my time.

She told me to come back in a few days if my eyes and any better to follow up.
I told her I'm not going back.
How much rather go to a closer location is what I said. And although that part is true it's also so that I can get a better doctor. Someone is not going to put their own thoughts in my medical records or change my answer to their answer.

I have a really big problem with people thinking making speak for me.

I didn't even bigger problem when people lie and put it in my medical records.

Source: Google

Yaron Prince

★ 1

Had a scheduled appointment for 7:15pm got there 20 minutes early and waited for almost 2 hours before getting seen by the doctor due to only one provider being available. Requested additional imaging due to pain not described by x- rays, but it was denied.

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Wade Mulligan

★ 4

7-19-2026 4am visit. Got there an hour before the doctor showed up. 2 of us there waiting. Dot physical. Place is clean staff is good and the female doctor that seen me is super professional thanks for being open 24 hours it helps with my schedule

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Brandi Ehlers

★ 5

Fast and friendly service.

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Michael Tindera

★ 5

Easy check in. Wait time was minimal for a drug screening

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Adrianna Blaul

★ 5

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Rob Sanders

★ 5

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Tali Fa'i

★ 4

Everything was good, the staff did their part, the doctor's were awesome but I think this location might be the busiest. So please be prepared to spend at least 3-hrs here.

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Jamal Jones

★ 5

professional institution…. Please keep up the great work!..

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Maje Asuncion-Bognot

★ 5

Highly recommend this location! I chose Concentra Polaris for my pre-employment vision and hearing tests specifically because they are open 24 hours. A lovely staff member named Kelsey/Kelcie performed my tests. She was so professional, kind, and friendly throughout the entire process. She made the experience quick and pleasant!

Source: Google

Yolanda Key

★ 5

The doctor was extremely caring and each visit was amazing with her this is one of the rare occasion that the doctor was so through im so apparently thankful

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Brett

★ 5

Everyone there was quick, efficient, and they we're all very professional. No complaints at all.

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Kendrick Johnson

★ 5

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Jeannine Gravanda

★ 5

The staff was excellent. I saw a doctor right away.

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Corrie M

★ 5

Carla, the RN was attentive, friendly, efficient. Thank you, made the while appointment flawless

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edgar ramirez

★ 5

Fast and friendly service. The MA attending me answered all my questions he was polite and took the time to explain the process.

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Moises Oquendo

★ 5

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Shaft Ridiros

★ 5

I had a great experience at Concentra. As soon as I walked in the door and approached the front desk, I was greeted with a smile and a "Hello how may I help you ?". Service was fast and very efficient. I was in and out of there in no time at all. Thank You Concentra for your professionalism and service.

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Cesar Lorenzo

★ 5

Muy excelente, buen trabajo hacia los pacientes

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Draven Ozoa

★ 5

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Trevor

★ 1

Tried to get care for an injury during a work trip on a Vegas overnight and the desk lady rudely told me she couldn't check me in because I don't work for a local hotel. Had to pay for an Uber to yet another urgent care just to be seen. Would definitely avoid this clinic at all costs.

Source: Google

MCecilia L

★ 1

Terrible service from the doctors; it takes hours for them to see you.

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Alicia L

★ 5

Hailey was amazing. Very knowledgeable and helpful. She was efficient and quick.

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MALIA S

★ 5

Quick check in. I appreciate the 24 hour service. Nice employees. Thank you.

Source: Google

BNV Borninvincible

★ 5

This concentra location was very professional, and clean. The one in California is typically very slow but these guys had me out of there in under two hours. The staff was very nice and friendly. My overall experience was great!

Source: Google

gregory cooper

★ 5

waiting time was minimal 30 at most.
Dr was was through with my problem.
Got return appt no hassle.

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Russ Jordan

★ 5

All was very polite and quick very satisfied

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Juan Uribe Santillan

★ 5

Excellent service, and the women who assisted me were very professional.

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Kens Heating

★ 5

It’s always a joy to come in and pee in a cup to see if you do drugs at 60 + years old ha ha ha

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Yaquelin Baldenegro

★ 5

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alvin

★ 1

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Gary Henry

★ 4

This place is decent and there busy in the AM, but the convenience of being open 24/7 makes it worth it the staff is helpful and friendly

Shout out to Iris too!
Yeah I’d go again.

Source: Google

Abe Magsayo

★ 5

The whole team is amazing there!!

Everyone was very friendly.

There was one I didn't catch his name but he noticed I'm related to a famous boxer in the Philippines :)

Anyway I wish this team and this facility much success thank you for the awesome work.

Source: Google

Lolie Castro

★ 5

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Richard Amar

★ 2

Long waiting time and nurse practitioner has a superior attitude in which I wasn’t worth her time.. almost made me loose my job.

Source: Google

michele torres

★ 4

The two providers I saw were BEYOND fantastic. Their r names are Dr Engler and PA Jeremy Mendenhall. They were not only knowledgeable but they were kind. What a difference a good human can make.
My only complaint is the check in and check out process, of which both were unnecessarily long.

Source: Google

Nina Fernandez

★ 5

The PA is great! also Anna H was fantastic very helpful and personable and caring! She is great!

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Jennifer Barba

★ 5

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Kenia Can

★ 1

Today, I came in for my check up, I thought I was going to see the doctor that I was seeing for past visits but today 6/24 I saw PA- Marisa singleton, I felt she was very dismissive of my pain, she read quick of my notes, unprepared coming with food in her mouth very unprofessional. I asked the receptionist to schedule me with dr cuella she pays more attention of my needs.

Source: Google

Josh Franklin

★ 5

What an amazing experience. Was told by the other guy at desk that there was a 3 1/2 wait list. However Haley chimed in, the mss I talked to over the phone that assured me graciously that I’d be here no longer than
45 minutes and she honored her word and for that I give her. 5 star review. Wonderful service. Done in timely manner and also very caring when I watd about the 3 hr wait. She went out of her way to take over and reassure that I’d be here no longer than 45 minutes and she honored that statement. 10/10 employee and would recommend Haley to anyone that visits this location at concentra. She caring, and makes sure that patients that talk to her receive accurate information and everything she told me she followed through 12/10 service and would always be happy to come back and have her as my mcc. Thanks to her this situation was handled professionally and timely and I truly appreciate her for honoring her word. Like I a said 12/10 employee who deserves my utmost respect and gratitude for her handling and feedback on my situation. Thank you again Haley! You were the best!

Source: Google

Gastón Pablo Irrera

★ 5

Excelente la atención de Veronica de recepción

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Frances Alipio

★ 5

From the time i walked into Concentra for the last 5 months my visits there was very pleasant. Thank you to all the staff! But especially Dr. Dettling for the exceptional Care.

Source: Google

Mandy Barbosa

★ 5

Clean office and very friendly staff.

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Gonzie Turner

★ 5

I was not there long, and the staff was very friendly.

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ken login

★ 1

All the support staff was great. Then I had to deal with the doctor who had a bedside manner equal to the devil. I had never gone for a DOT medical exam in my life. From the moment he walked into the room he berated and belittled me. He wasn't in the room for more than 10 seconds before he threatened to just walk out. He would ask a question and before I could answer he cut me off. His very last question he asked should have been the first question which was have you ever taken a DOT medical exam before. I made a mistake filling out my form and stated something that is not in my medical history. I couldn't tell him anything because he refused to listen to anything. He put a medical requirement on me which pretty much guarantees I won't be able to work for a month to a month and a half. Thanks Doc!

Source: Google

Bret Ficklin

★ 5

Clean facility, friendly and helpful employees. Good experience.

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Antonia Yamat

★ 5

Everyone was nice. It would be very beneficial to have a vending machine for snacks and beverages

Source: Google

Parisimo

★ 1

I was seen by Michael Engler for pain resulting from an injury, and the experience was extremely disappointing. He completely downplayed my pain and acted as though my symptoms were not serious enough to warrant continued treatment. Rather than listening to my concerns, he was rude and dismissive throughout the appointment.
What bothered me most was what felt like I was being gaslit because I "looked fine" to him.
If patient care is top priority in the medical field, he should have never become a doctor. I am very grateful that my employer agreed to transfer my care to another facility where I can be treated by doctors who genuinely care about their patients and take their recovery seriously.

Source: Google

Michael Roberts

★ 5

Very good and fast

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Joey Cavender-Flanagan

★ 5

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David Lee

★ 5

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Edwin Rauda

★ 5

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Cord McKelleb

★ 5

Really short wait time even when told it would. Very clear instructions and are informative of my rights. For reference, I was told the wait time was 2 hours. I only waited 30 minutes and was put the door in 1 hour. On top of that, they only had one physician at the time

Source: Google

Bruno Pango

★ 5

Awesome people and very professional.

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KRISTY ANDERSON (KRISTY ANDERSON, RN)

★ 2

The staff and clinicians were all very professional and kind. I only gave this rating because The exam room was filthy. There were fingernails and a dead bug and food all over my exam room. The exam table had something sticky on it. I was shocked at how dirty it was.

Source: Google

Wendy

★ 1

The wait is long and this location is dirty. The walls and chairs to sit on are dirty but there is no where else to sit. The nurse didnt even know she had to drug tests me and alcohol test for my job. Another nurse took me at the end of my visit to get those test done. She said the other nurse hasn't been there that long And didn't know. Please clean this place.

Source: Google

Ishimine Andrews [Transportation]

★ 5

Anna H did an awesome job. She was so nice and helpful!

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William Congdon

★ 5

Anna H was prompt friendly and doing a great job .

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Carlos Ayala

★ 1

They make me wait for 3.5 hours, just for them to tell me they cant help me i need to go to an ER. That's mess up that their workers dont pay attention to the patient and dont comunicate with each other

Source: Google

Charlie Anderson

★ 5

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Isabel Dorrough

★ 5

The facility is clean and the lady who assisted me on the desk was kind, is little bit frustrating to fill out a paper form and then check in online but once you finish both everything flowed easy. The lady on the desk tells you the time that you could spend there and I was done shorter than that time. My issue was related with my left knee, it got inflamed and I was suffering from a pain that didn’t let me to walk properly, I’m doing much better so far.

Source: Google

SHELETTE JOHNSON

★ 5

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Julio Garcia

★ 5

In and out quickly for my physical. Clean facility, friendly staff(specifically Chris h), and professional medical team..

Source: Google