Category
OptometristDescription
Custom-Eyes-optometrist Henderson, NV is proud to offer same day eyeglasses in Las Vegas, ensuring convenience and top-quality service for our customers. Located at 175 North Stephanie Street in Henderson, NV, we specialize in providing rapid solutions for your eyewear needs. Whether you need prescription lenses or stylish frames, our optometry services are designed to cater to your unique requirements. Our independent optometrist and skilled team are dedicated to ensuring your satisfaction. Visit us today and experience the best in same day eyeglasses service!
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Reviews
Mary Angeles Chavez Dugarte
★ 5
Trina was so knowledgeable and nice, I came in with my glasses broken and she help me immediately and fix them
Source: Google
Jessica González
★ 5
David and his team are so great. Very professional and fast got my sons glasses the same day.
Source: Google
Dewayne Williams
★ 5
Thay are very professional and help
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raul pacheco
★ 5
Thank you to employee justice for helping me very knowledgeable friendly. We'll recommend.🤩
Source: Google
Jerry Rusk
★ 5
I love everything about wonderful, Custom Eyes, there's nothing they can't help you with very friendly and very accommodating! And very very reasonable. I would not go nowhere else. They go over and above to meet your needs!!
Thank you all that for making my visits a great memory. God Bless you all. Jerry and Jim
Source: Google
Lorenzo Duvall
★ 5
Great deals , got some pretty cool glasses
Source: Google
Brian
★ 5
They fixed my glasses for free theyre amazing
Source: Google
Eve B
★ 5
Ask for Awesome Emily if you need expert assistance with your frames fitting properly and comfortably! I had almost given up on wearing a pair of rimless glasses that kept hurting my nose despite multiple adjustments from several different optical places. After being referred to Custom Eyes, I stopped by and Emily (the manager) quickly figured out that the ear piece needed to be adjusted a certain way along with replacing the nose pads in order to prevent the pain and pressure happening to my nose bridge area. Best of all, there was no charge for the fix!
Hours later and finding that wearing my glasses still doesn't hurt as bad as before, I feel like I should've paid them something for their time and fixing what nobody else had been able to until now. The other staff are also very welcoming, and there is no sales pushiness. I highly recommend Custom Eyes for their exceptional customer service and technical know-how. My only minor issue would be their smallish parking lot because of all the other businesses in the same busy shopping center. A **HUGE THANK YOU** again to Emily for saving my expensive glasses from being shoved away into a dresser drawer collecting lint and dust!
Source: Google
maria j Guerrero
★ 5
They deserve 5 stars and more.
The service and kindness are wonderful. They fixed my glasses in the blink of an eye 😊
Next week, I'll be back with another pair of glasses that I was hoping to get fixed 😃 👍😎
Source: Google
Jonathan Lopez
★ 5
I had an amazing experience with Justice! Justice went above and beyond to help me. Justice listened to my needs, answered all my questions, and made sure I felt comfortable throughout the entire process.
What I appreciated most was that I never felt pressured to buy anything. Justice genuinely cared about helping me find what worked best for me, rather than simply making a sale.
Thank you, Justice, for your patience, professionalism, and outstanding service. I highly recommend Custom Eyes and Justice to anyone looking for an optometrist who truly listens and cares!
Source: Google
Lady Ofthehouse
★ 5
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david benesty
★ 5
Thank you too much to the Emalin who fixed my glasses, she was so nice.
Source: Google
Victor Zaragoza III
★ 5
Had my glasses made same day and the staff was super helpful and took their time with me since I had so many questions. The girls were all so fun to be around and I will be coming back!
Source: Google
Sean Baumgartner
★ 5
What an absolutely amazing business!
I broke my glasses last night and walked in today asking if they could repair them. I was told it would take about an hour, and honestly, at that point, I didn’t care how long it took. I was just grateful someone was willing to help.
What stood out to me wasn’t just the quality of the repair—it was the genuine kindness, service with a smile, and the way they immediately made me feel like family. They could see how concerned I was because, without my glasses, I couldn’t see properly. They understood that I felt vulnerable and went above and beyond to help me.
If you don’t struggle to see without your glasses, you may not fully understand what that experience feels like. But for me, having someone recognize that vulnerability and genuinely care meant so much.
They fixed my glasses on a Saturday, treated me with incredible kindness, and turned a stressful situation into one of the best customer service experiences I’ve ever had.
If I could give them 10 stars, I absolutely would! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Solid business, great people, and truly exceptional service. I highly recommend them!
Source: Google
Craig Vaccaro
★ 5
Another great experience with the team at Custom Eyes. Just received my order of FOUR new pairs of glasses after having neglected my vision for far too long.
I’m always greeted in a friendly and professional way by the staff, and I use their in-house Optometrist, Dr. Stubbs, to get my prescription dialed in. Then I take my prescription to the Custom Eyes team up front. I’ve had them help me select frames in the past, but I opted to bring in my own frames this year. In particular, Emalin went above and beyond to help me select the proper lenses, and ahe spent the better part of today modifying my frames by hand so that all four pairs could be worn comfortably, yet securely. I can’t thank her enough for her effort and expertise to ensure the fit and finish of each pair. Absolutely amazing customer service.
Custom Eyes is truly a one-stop shop for all your vision needs. They have so many frames to choose from, and so many lens options and features that you will want for absolutely nothing. Vision testing, standard lenses, progressives, transitions, sunglasses, coatings, frames, custom sizing, and BOGO 50% off! Custom Eyes has it all and does it all at a reasonable price and usually within 5-7 business days. Why would you go anywhere else?
Thanks to the entire Custom Eyes team!
Source: Google
pete regetz
★ 5
Emalin was extremely helpful in fixing my sunglass frames, and addressing all my questions regarding eyewear. Pleasant experience.
Source: Google
G Nieves
★ 5
Walked in and repaired two pairs of glasses in less than 20 minutes, no charge. I will return to get a back up pair.
Source: Google
Kathleen Prasad
★ 5
I’ve been going there for years Dr DAViD and the girls are very nice. They’re always very attentive place my order over the phone. I just have to walk in and it’s ready.
Source: Google
Wiliam Cordon
★ 5
Best place to come and get your glasses done we've been coming here for years
Source: Google
Krishna Matus
★ 5
Dr Kade has been awesome all this years he is the most patient with my boy.
Justice has been more than incredible too always making sure he gets what he likes and making the tour a lot more fun that a dr visit!
Source: Google
AnnaMaj Willison
★ 5
I’ve been coming to customer eyes for several years, and the team there always makes me feel like I’m part of a family. Their service is excellent. Everyone goes above and beyond to provide the best possible experience and get you the eye wear you need. Five stars!
Source: Google
Elizabeth Lee
★ 5
Super kind and amazing staff! Very welcoming environment and immediately took care of my glasses I broke!
Source: Google
Lei Kawaguchi
★ 5
Outstanding Performance & service from Justice at Custom Eyes. Justice was very friendly welcoming and very knowledgeable she looked up my medical coverage for my daughter which took less than a minute. Justice prepared all the paperwork work needed and I was in and out in less than 10 minutes. I would highly recommend Custom Eyes to everyone looking for Outstanding customer service and support. Thank you Justice, Greatly appreciate you!
Source: Google
Allen King
★ 5
A first class experience from start to finish! The best part was that I had new lenses in my frames in 30 minutes!!
Source: Google
Lucy C
★ 5
A kid at my daughter's new school broke her glasses. Came here and Emalin fixed them right away. I will be coming here for now on. Thank you 😊
Source: Google
germain williamson
★ 5
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Quincy Williams
★ 5
I just wanna give a heads up and thanks to this place for Joanna and everybody else there to take care of me. I would recommend this place to family and friends first class customer service.
Source: Google
Khaleel Vaughn
★ 5
Great store, friendly environment , lots of options. Wait time decent. Would recommend
Source: Google
pbk2792
★ 5
Awesome crew!! From the Dr to the lady’s up front helping me pick out my glasses. Overall great experience, will definitely be coming back for Sunglasses.
Source: Google
Myriah Quintela
★ 5
This was a very friendly and pleasant establishment to get my new glasses! My doctor was professional and seemed passionate about what he did and Justice at the front desk felt like the bestie I didn’t know I had! I would recommend anyone I know to go here for professionals who treat you with hospitality and care. Thank you very much 😊
Source: Google
Alan Dornhuber
★ 5
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Joseph Nika
★ 5
I stepped on my glasses and brought them in to be repaired. The technician repaired them in less than 10 minutes and did so free of charge. Amazing customer service!
Source: Google
IceCold Blues
★ 5
Very kind and personable.
Source: Google
Deborah Moder
★ 5
We needed glasses made in 2 days maximum. Custom eyes did it in one day. Customer service was top notch. I highly recommend this business.
Source: Google
MR
★ 5
I love Dr. Stubbs Henderson family eye care. He is patient and listens. My whole family goes.
Custom Eyes. Justice and David are awesome.Always willing to help and find all the discounts. Thank you! Trina is funny😂 they are so kind
Source: Google
Genesis ponce
★ 5
La mejor óptica ❤️
Source: Google
Delilah Landeros
★ 5
Amazing welcoming environment, super helpful workers, definitely coming back, even mom said it's her new spot! 11/10 amazing place !!! ☺️☺️
Source: Google
Frank Cruz
★ 5
Last minute loosing my glasses in the ocean, and Came to Dave's Rescue, Walk in and got my exams, now Just waiting for my new pair. Thanks to Dave's team.
Source: Google
Parzival
★ 5
I am definitely glad I chose Custom Eyes to accommodate my eye care! Everyone especially Justice and Dr. Stubbs are so nice! I am happy with my service.
Source: Google
Esther Tolle
★ 5
Have been going to custom eyes for years, absolutely love them! Great customer service and friendly staff
Source: Google
Jeremy Tolle
★ 5
Great place to get your frames and lenses. The staff is very friendly and helpful.
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Maria Martinez
★ 5
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Tatiana Vazquez
★ 5
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Holly Piper
★ 5
Helped me out with same day frame replacement when my glasses broke! On a weekend! Justice was wonderful to work with.
Source: Google
Jens Gift
★ 5
Staff was helpful and cheerful. Made the experience even better
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Bobbi Gift
★ 5
Was really great and helpful
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Dakari Grice
★ 5
Miss Justice was very nice and helped me completely with her stylish fashion of glasses and she helped get the look the completes me thank you so much. Such a helpful person
Source: Google
Ericka
★ 5
Didn't catch her name but the one that helped us fix two pairs of glasses was phenomenal. We came in 15 minutes before closing and they were all extremely helpful, not to mention extremely well dressed haha.
Source: Google
Ernie Morelli
★ 5
Source: Google
Nana
★ 2
I’m going start by saying that the people there are very nice and they have a nice selection of glasses that are reasonably priced. Twi years ago April, I ordered two set of glasses. They are drill mount. I got them and I told them several times something wrong with the one pair. They had me come back. He said it must be your eyes have changed and I said not in two weeks since the exam. They just argued with me to no resolve. One pair is great for driving at night but absolutely worthless with everything else. The other pair I could see great doing everything else, but couldn’t drive at night because it was way too blurry and had halos. I just went to a different optometrist and he and the girl that fitted me for the new lenses confirmed they were totally different prescriptions. I dealt with this for two years switching glasses back-and-forth when it was confirmed what I knew all along. I won’t go back.
Source: Google
Courtney Martin
★ 5
Custom Eyes is great! Easy to work with. Very thorough and well maintained. They are very informative and helpful. Highly recommend Custom Eyes for all of your optical needs.
Source: Google
Matthew Elton
★ 5
Great service and very open to pricing and how the process works for getting lenses fitted for prescription!
Source: Google
Matt Elton
★ 5
Fast and quick.
Justice was amazing and very friendly
Source: Google
Jeff Daniels
★ 5
Justice was simply fantastic this morning. Her customer service is superb. Custom Eyes is always a pleasure to visit.
Source: Google
Karmina Lopez
★ 5
Amazing service! Been with them for 9 years!
Source: Google
Elaine
★ 5
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Terri Ann Wood
★ 5
Great, friendly staff, been coming here for years! Highly recommend ❤️❤️
Source: Google
Austin Branch
★ 5
Trina, Justice, and Emalin were very awesome and fun to work with. Trina spent almost an hour with me talking about how I can save money on my frames and contact lenses. I highly recommend going in and seeing what they can do for you.
Source: Google
Brian Jew
★ 5
Justice was amazing, super helpful. Best service ever!!
Source: Google
E Bakry
★ 5
Great friendly and professional services
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Margaret H
★ 5
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Pete Kobal
★ 5
Dave came thru like a champ like always. Definitely recommend custom eyes for all your eye needs 5 stars for sure. Pete K.
Source: Google
Nichol & Sonny Tabula
★ 5
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Irene Reskin
★ 5
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Kirsten Mayo
★ 5
Update: new management, Emily took her time to call me and apologize for the old managements wrong doings. I will be returning, can’t wait to book for another eye appointment soon! Support your local mom and pop shop 💞
I wish zero stars was an option.
All I needed was a box of contacts to last me one month.
Originally I had an appointment scheduled for May 30. Unfortunately I had to cancel due to work. I have crazy hours until school starts back up again. I went in this Monday and asked if there was a cancellation that I could squeeze into someday this week, turns out I can!! Boom. We schedule my appointment for Thursday @ 2 pm.. And I bought some trial contacts to last me until Thursday. So Wednesday I call and i see if there is something sooner than 2 pm on Thursday because I'm afraid I wouldn't make it to work in time if they're running late. David hands the phone to the girl and she says, "I was going to call you in a moment, but looks like your insurance doesn't renew until saturday of this week so you will have to pay out of pocket or schedule something different." I'm on an extremely crazy schedule until school starts so I won't be able to make an appointment until sometime next month. This lady has the phone to the eye doctor himself, and he's trying to argue with me about why I'm so busy and he'll come in on a day they're not open just to make me happy because I'm soooo busy . I felt like I was being gas lighted at this point. Me (a returning customer) I say, "you know. How about I buy a box of contacts to last me until next month so I have a bit of wiggle room. And will book my appointment next month when I have sometime to breathe" (my prescription is not yet expired. It will expire on Saturday) they denied me. They told me they cannot sell me contacts because my prescription expires in 3 days. So I guess my glasses won't work after my prescription expires too, right? So I went to location, had them print out my prescription that is not expired. And took it elsewhere to buy contacts. Not helpful at all. I will not be returning!
Source: Google
Raman Sroya
★ 5
This place is the best. I went in for an adjustment on my glasses since they kept falling off and they performed the service free of charge and it took less than 5 minutes. Trina is the best and the whole staff is super friendly!!! Can’t recommend this place enough if you’re in need of anything vision related!!
Source: Google
Charles Rangel Music
★ 5
Had an issue years ago with some lenses. New management or someone called today to check in on that. Nice of them to do.
Source: Google
Emari Bryant
★ 5
This is my second time here with my son and the doctor and staff are all great!
Source: Google
Hector Barrera
★ 5
Dave and Custom Eyes are your best choice for eyeglasses in Henderson. Highly recommended and trusted.
Source: Google
jose marquez
★ 5
Custom eyes have been our preferred eye doctor shop for years, everyone on there has always been very helpful. Yesterday was David’s turn and he did an amazing job fixing my son’s glasses, kindly. If you want high quality glasses and top notch service, I highly recommend them.
Source: Google
Jorge Hernandez
★ 5
From start to finish, my experience was absolutely amazing! The customer service was outstanding, everyone was friendly, professional, knowledgeable, and made the entire process easy and stress-free. They took the time to answer all of my questions and made sure I found exactly what I was looking for.
I highly recommend this company to anyone looking for quality sunglasses and exceptional service. I’ll definitely be coming back!
Source: Google
Darlien Munoz
★ 5
AMAZING CARING HELPFUL STAFF!!! They answered all my questions gave me great prices and I’m extremely satisfied with OVERALL SERVICE!!!
Source: Google
Jaymie Z.
★ 5
I had the pleasure of working with Trina, best customer service I’ve ever had. She goes above and beyond and listens to your concerns! This place in general is clean and friendly staff. Come here for your eye needs
Source: Google
shanelle McGeary
★ 5
Highly recommend they have great options. Incredible prices and customer service is there. Trina was very helpful.
Source: Google
Pasquale Ermocida
★ 5
David and Trina are my absolutely favorite people and I always have the best experience with them.
Source: Google
Jake Palena
★ 5
Amazing customer service, Great prices. They are so helpful and quick.
Source: Google
Makaela Rogers
★ 5
Always helpful and kind. Very informative and attentive to all glasses needs. Love them 100%
Source: Google
Sonof SAM Iam (Sonofsamiam)
★ 5
Great from beginning to end. Will go back 👍🏼
Source: Google
Vincente Franco
★ 5
Goated service
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Rick 'n Beth Gardner
★ 5
Great experience and lots of choices. Trina was very helpful.
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Emil Bertillo
★ 5
Staff are awesome and very cool!!!
Source: Google
Brandon Kendrick
★ 5
Not a review person but this place is awesome from the phone to in person these people got great energy super helpful and make the experience amazingly simple 11/10
Source: Google
Ricki Lynne Miller
★ 5
My husband & I have been coming to Customeyes for 8yrs now. David Wolosin and his family always take excellent care of us. Having Dr. Stubbs, the optometrist, in the building is a huge benefitting too! Our glasses are always made to order, shipped quickly, and if we've ever had a problem they take care of it promptly. I can say in all these years, I've never had an issue with my glasses or sunglasses. I appreciate them so very much! I just picked up these Maui Jim sunglasses today. ****It's awesome to be able to read the fine print without having to remove my sunglasses****
Source: Google
Lovely Catapang
★ 5
We had a wonderful experience at Custom Eyes! The entire staff was friendly, welcoming, and professional from the moment we walked in.
A special thank you to Justice, who was absolutely amazing with my kids. Dr. Stubbs was incredibly patient, kind, and took his time to make sure each of them felt comfortable throughout their eye exams. What really stood out was how he even involved my youngest child, making the experience fun and engaging instead of intimidating.
Dr. Stubbs genuinely cares about his patients and goes above and beyond to provide excellent service. I highly recommend Custom Eyes, especially for families with children. We’ll definitely be coming back!
Source: Google
Ron Wells
★ 5
Custom eyes is an awesome experience for buying new glasses or contacts!! The staff is incredibly friendly and very knowledgeable!! They made my day!! Thank you Trina!!
Source: Google
Moike Parkes
★ 5
David was amazing.
Fast service and super friendly.
My go to glasses place.
Source: Google
Chino
★ 5
I came in because I bought some lenses from a 3rd party vendor, but they cut my lenses slightly too big for my frame. I was taken care of same-day to cut the lenses to size, and now I can finally use my frames. Great service too!
Source: Google
Leeann Bronson
★ 4
Very nice.people are friendly and alway try to accommodate the customers need . I highly recommend custom eyes.Great selection of eye wear at reasonable prices.
Source: Google
Joshua Maron
★ 5
Needed my glasses repaired and they got to them right away. David and Emalin were fantastic. I can see once again.
Source: Google
Caitlin Timberlake
★ 5
We love custom eyes they are amazing we’ve been goin for at least 10 years.they are always sooo nice and help with all my questions we love them
Source: Google
brian waldron
★ 5
The gang at Custom Eyes are just amazing. I just dropped in for a quick inquiry and the folks there were incredibly helpful, giving me options and were invested in my issue (really just a simple repair project.. but they got it and cared)
While there, u saw various folks being helped with fittings and appointments with the docs. The professionalism and care they all bring to their jobs is very apparent. A truly positive experience.
Source: Google
Missy Me
★ 5
Love the optometrist and customer service from the staff here. We have been coming here for years for exams and glasses and we are always happy to keep coming back. Great job!
Source: Google
2030matrix
★ 5
I’ve been relying on Custom Eyes on Stephanie for the last 5 years for my vision support. It’s rare to find a business where things run so smoothly and all the employees are 100% customer service oriented. Trina P., one of their vision professionals, is one of the most knowledgeable and helpful individuals I’ve ever encountered. Her positive, “can do” attitude and demeanor sets the tone for the entire location. I highly recommend Custom Eyes on Stephanie over all other vision centers in the Henderson/ Summerlin, Las Vegas area!!!
Source: Google
Dennis Gambel
★ 5
David was a very professional and competent individual who repaired my glasses in minutes. This is where I will be going in the future for all my eyeglass needs.
Source: Google
Josh Bangle
★ 5
Got my glasses fixed, Justice was the GOAT and helped me ASAP. Will be going back
Source: Google
Em
★ 5
My glasses frame broke while I was at work. I was able to take the glasses in on my lunch, and I got in and out super quick. Thanks to Emily, who greeted me when I walked in. She repaired and cleaned my glasses as soon as possible. Will definitely be returning!
Source: Google
Benesty Brothers
★ 5
Once again, an incredible job. David And Justice are just too nice. Very easygoing and chill. Honestly makes my fav glasses store
Source: Google
Krystel Farinas
★ 5
Dave help me readjust the stems of my glasses after they had bent out. Service was fast and free for a small task. (: Other places probably would've charged me, but always love coming here not having to worry about getting uncharged or taken advantage of. Great, fast, and welcoming customer service always.
Source: Google
julian
★ 5
I cannot say enough wonderful things about this doctor and their team. I came in with a problem with my glasses, and they went above and beyond to help me. What I thought would be a difficult repair was handled with incredible professionalism, kindness, and expertise.
Not only did they fix my glasses quickly, but they also took the time to make sure everything fit perfectly and was comfortable. Their attention to detail and genuine care for patients truly stood out. It’s rare to find someone who combines such outstanding skill with such a warm and welcoming attitude.
Thanks to their help, my glasses feel as good as new. I am beyond grateful for the exceptional service and would recommend this office to anyone looking for an eye doctor who truly cares. If I could give 100 out of 5 stars, I absolutely would!
Thank you for turning a stressful situation into such a positive experience.
Source: Google
Chas D.
★ 5
I come here occasionally to have frames adjusted and sometimes a prescription added to frames i own. Today Trina assisted in adjusting my frames for a better fit and was so nice and helpful . Glad to have found this place
Source: Google
Isaac Ben
★ 5
Hi my name is David I just came in and justice was really kind and sweet and made the process of fixing my glasses very quick! Go justice!!!
Source: Google
a r
★ 5
Knowledgeable, great selection
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Brandon Flores
★ 5
Great place to come get your glasses and glasses repaired. They are very helpful and are great listeners. Have gotten 3 pairs of glasses from here and wouldn't want to go anywhere else
Source: Google
Anthony Bell
★ 5
Emily do an amazing job she fixed my glasses and they are so beautiful thank you so much. I recommend this place. to help get all of your eyeglass needs
Source: Google
Carter Vidaurri
★ 5
Trina was incredibly helpful and quickly found a solution to a difficult adjustment. I’m very impressed with the service.
Source: Google
ROBERT DURRETT
★ 5
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Emily Berman-Durrett
★ 5
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Aaron Perez
★ 5
Great service overall! Justice goes above and beyond to ensure a great experience. I love coming here.
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Maria Vega
★ 5
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Jack Smith
★ 5
I needed to get lens moved from a broken frame to a new frame. I called and was told I did not need an appointment and to come in any time during office hours. When I arrived the person that greeted me was friendly and did the lens transfer in about 5 minutes. I would definitely use them again.
Source: Google
Nate
★ 5
David the owner goes above and beyond. The staff is always friendly and helpful. I would highly recommend.
Source: Google
Cristina H
★ 5
Very nice people, friendly and knowledgeable, highly recommended!
Source: Google
Emily Irving
★ 5
My family has been coming to Custom Eyes for several years and they have such an incredible team. Their customer service back to front is immaculate. I recommend these guys to everyone I know. Please give them a try, you will be cery satisfied.
Source: Google
Diana Harkness
★ 5
Emalin Sanchez did an amazing job getting my son’s glasses. We appreciate her help so much!!! She was great!! Thanks for your help today!!
Source: Google
Michelle Odou
★ 5
Everyone is very friendly and thru have a great eyeglasses cleaner!
Source: Google
H I
★ 5
Everyone in office was amazing! Communication was great! Office very clean! Will see them again!!
Source: Google
Jose Toledo
★ 5
Amazing and great place to get glasses very professional
Source: Google
Ashley Jefferson
★ 5
I’ve been coming to this place for over 4 years and the service have always been pleasant . Dr. Stubbs the Stubbs family have always been so knowledgeable and helpful. I’m grateful and trust them very much with my eyes. Thank you so much!!
Source: Google
Ankit Agarwal
★ 5
Visited Custom Eyes for repair of a frame, referred by an optician. David helped right away and fixed the glasses in minutes to the best it can be done.
I liked the collection of glass frames for kids. The collection of flexible frame is something to look forward to.
Following pic is something which stood out in marketing, showcasing strength of frame.
Definitely recommended, polite and responsive associates at the establishment.
Source: Google
Rebecca Forrester
★ 2
I honestly really liked the doctor, but the girl at the glasses counter is the reason I will never go back. I picked up my glasses and when I brought them home I realized something was wrong so I took them back. She said I damaged them, which I didn't, but they ordered me knew ones with the exact same prescription, so when I picked them up and they were still not right she told me I "just need to get used to them". I expressed how I feel like I'm in a fun house and don't feel safe even driving in them, she just kept saying I need to get used to them. That's crazy. I'd rather be blind that deal with that girl ever again.
Source: Google
John smith
★ 1
Nice folks, terrible service. I had glasses made by them that had obvious defects in the lenses. The first lenses had cracks around the edges (poorly fitted lens), the second had a scratch and flecks in the lens. At this point I just wanted a refund and the charged me a 35% restocking fee for their mistake. I will never do business with them again and advise others to avoid.
Source: Google
Natalia Grom
★ 5
Amazing business! Highly recommend. Trina quickly fixed my beloved sunglasses and everyone was super nice and professional!! Will definitely be back!!
Source: Google
Trina Payson
★ 5
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DY
★ 5
Dr. Scrubs at Custom Eyes was so professional and thorough in explaining everything after my eye exam. I highly recommend this optometrist.
His secretary is so sweet and helpful. Thank you to the front desk assistants as well. Customer Eyes has a new patient!!!
Source: Google
John Browning
★ 5
I've been coming here 19 years now. Everytime I am in they take care of me so incredibly. My wife loves them. 4 of my employees are with them. They really are the best.
Source: Google
Mathew Melendez
★ 5
Welcoming environment with a great staff, fixed my wifes glasses.
Source: Google
Candy Candy
★ 5
THANK YOU Mr DAVID. For take care my family.
Source: Google
June Lin
★ 5
I had an amazing experience at Custom Eyes today. My mom accidentally sat on her glasses and needed them repaired right away. I called and spoke with Trina, and she was incredibly kind and explained everything clearly over the phone, which immediately put me at ease.
When we arrived, she was just as professional and welcoming in person. She took the time to thoroughly explain the repair process in a way that was easy to understand—even for first-time customers. She was patient, detail-oriented, and genuinely cared about making sure we felt comfortable and informed.
It’s rare to find someone who combines professionalism, knowledge, and kindness so seamlessly. Thank you, Trina, for turning a stressful situation into such a positive experience. We will definitely be back and highly recommend Custom Eyes to anyone in need of eyewear services!
Source: Google
Ashlea Greenly
★ 5
This is by far the best customer service I’ve ever experienced whilst getting glasses after our appointment. Our son is only 5, but the doctor here and the ladies that run the front office, are astounding! I cannot compliment this establishment enough; I’m only sad we didn’t find it sooner! Well oiled machine, from the kindness, the engagement and the positive energy! They also will try their best to find you the best deals with your insurance! My mind was boggled because of how good they were in every aspect. Will be returning, no matte how far we are because of the service level! Absolutely recommend!!!
Source: Google
Crystal Ann
★ 5
I’ve been coming to this office for YEARS!! The staff is absolutely amazing! Great atmosphere, very helpful! If you ever have issues with your glasses, they help fix them right away in office (most cases). They are very knowledgeable!! Just overall great!! Thank you Custom Eyes for everything you guys do!!
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CcnJohnny Barela
★ 5
This is the only place I go for glasses! I have been coming here for a few years already and I love it. This place really has amazing customer service. They do get quite busy so sometimes you just have to be patient but it is so worth it. They treat every person like they are family. All of the workers are great but Trina and Dave are incredible! Trina usually helps us and goes above and beyond to make sure all our needs are meet. If you are looking for a great all in one eye care this is definitely the spot!!
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G
★ 5
This is a premiere eye care professional center with amazing customer service. A must-see place/to go! Truly a one-of-a-kind type of atmosphere. (Top-Tier) It's your all-in-one stop shop for all your vision needs. Doctor David Wolosin is highly skilled with many years of experience in the field; 'passionate and outgoing' may be an understatement. ❤️ 🌟 🤩 ⭐️ 🌠 💫 🌟
Source: Google
C R
★ 5
It's been a couple years and these are still my best glasses I've had. The frames and script are a perfect fit. Super affordable, and exceptional medical and staff professionals.
Thank you for the birthday wish, Custom Eyes! It reminded me I hadn't left a review. I moved states or I'd be scheduling my two year exam with you.
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J & T
★ 5
Excellent service and help with eye glasses.
Was in and out in an hour with a new pair of glasses!
The team even helped tighten my old glasses, so back up pair in great shape now!
Thanks to Custom Eyes! 👀
Been going there for almost 10 years now! Keep up the great work!
Source: Google
Vicente Mesa
★ 5
Custom Eyes is very helpful and customer-focused. My eye glass lens came off my frame. Custom Eyes repaired it at NO charge. I very happy with this free service that I will come back when I need a new pair of glasses! Thank you, Custom Eyes.
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Diego Gallegos
★ 5
Great place with great staff. Went in to get repair done on a pair of raybans. Justice was able to fix my glasses in less than 10 minutes. Only place I would go to get glasses fixed.
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Genie Hill
★ 5
Custom Eyes provided outstanding Customer Service regarding repair of my glasses at no charge!
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Jodi Rosendal
★ 5
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Patrick Jacobs
★ 5
I had an amazing experience at Custom Eyes today. Dr. Stubbs is great. He's nice, kind, and considerate. He's busy and needs more help, but he's the best for eye exams. After Dr. Stubbs performed a great exam and provided a new prescription, Trina helped me with some updated replacement lenses for my sunglasses. Trina is nothing short of an ANGEL and she made me feel welcomed and valued as a person, which is a rare occurrence in the Henderson/Vegas scheme of things. Thank you, Trina. It was also good to see Dave again, as he has always been a nice guy. It's good to be back.
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Jose Gonzaales
★ 5
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George Kotchou
★ 5
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Shamika Bernard
★ 5
Walked in was greeted with a smile and very friendly and nice always kept a smile on there face loved the place it was clean and relaxing it was nice a cool from the heat
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Rufus Davis
★ 5
The doctor and all office personnel work together to insure the best care for all patients. There service and expertise is amazing.
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Gabriel “Chuck” Hernandez
★ 5
Went in for Safety glasses with my prescription and was helped by Trina. She made the whole process super easy, just handed her my paperwork from work, my prescription, a couple of details because it was my first time there and was in and out…. Will actually be coming here moving forward for my check ups, they have a big selection of eyeglasses, sunglasses and safety glasses. Thank you so much Trina.
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Anissa Quiroga
★ 5
Absolutely amazing. I’m currently 2000 miles away from home and he fixed my glasses in under 10 minutes free of charge! He is super kind, everyone should bring their business here.
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Erin Riggin
★ 5
Custom Eyes is the only place to go for all your eye needs. The most affordable I’ve seen in Vegas without compromising quality. Since this is a family company, you don’t pay for all the overhead you would at a big chain. Even if you did not purchase the lenses here, they can make your lenses custom to your needs. My husband also gets his safety glasses/ face shield here for work. Highly recommended!
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kevin philips
★ 5
Been going there for years. Super helpful and always nice!
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Chase Woodson
★ 5
⭐⭐⭐⭐⭐ 5/5 stars
I had a fantastic experience at Custom Eyes! Trina and Justice were super friendly and went out of their way to help me pick the perfect glasses. They were patient, knowledgeable, and made the process really enjoyable. The prices are the best in town, and I was delighted they accept most insurances, making everything so easy. My glasses were ready in just over a week, and their free expert adjustments and cleanings are a huge plus. Highly recommend Custom Eyes for great eyewear and top-notch service!
Source: Google
Ricardo Velazquez
★ 1
I have been going here for 5 years and never had a problem until they changed the staff at the reception desk. I get the same frame every year for safety due to work providing them. I have had them custom fitted every year by handing them the previous year's pair to match the custom fit. Well, this year, I did the same thing, but the girl did not take the old pair or even look at them to get an idea of what to do. Once she was done she brings the new pair and of course is way off and turned in which I knew was going to fit too tight, which I pointed out and she replied back with how about you try them before criticizing them! And of course, the fit was too tight as I suspected, so again, I said, "Can you please take the old ones back and just match the fit," she said, sure. Well, she brings them back and did not match them or even came close on 1 side, which both sides were opposite of each other, so with them still being warm, I just bent them myself. She clearly does not like to be told what to do and thinks her way is better than whatever the customer wants. I will just go to another provider next year where they can do what is being requested of the customer.
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Sailor
★ 5
I cannot express enough how much I love it here. I've never needed glasses but my son does and they are so sweet to the both of us every time we go.
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SG
★ 5
Best experience ever! Thank you David. My husband previously purchased frames here and, he broke them. Took a chance hoping they could help us again, they did! So kind and helpful. Definitely recommend this place to friends. I will be back next week to get my glasses. Thank you again, David!! :)
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Nicole Kamin
★ 5
Extremely helpful and amazing customer service especially from Justice! Went above and beyond to help me. Highly recommend!
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Lois Mosgrove
★ 5
I visited without an appt. on a very busy Saturday morning, and they repaired my glasses free of charge in less than 10 minutes. Very friendly and attentive. I will return!
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E L
★ 5
My sunglasses was missing a screw to hold the lenses in place. I went to Costco to see if they could fix it. They gave me a card for this place Custom Eyes so I called to get a quote and they said it would be $18. So I went and they found the exact same screw and bolt to match. Justice was such a nice person and I guess she felt bad that I had to wait long which I did not mind. She did not charge me for the fix. I was more happy that she got the right part and fixed it perfectly! I would definitely recommend this business not for getting free fix but how great job they did. And Justice is a superb employee!
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Mystical Creators
★ 5
Trina is the real MVP! Let's gooo! Thank you for all your help.
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Tim Christianson
★ 5
Wow. This place is awesome! I sat on my glasses last night and broke off the lens and it's support wire. I walked in to Custom Eyes the next day thinking they were beyond repair. Emalin took them in the back and 5 mins later she came out and handed them back to me, fully repaired and at no charge to boot! This business just won a new customer. My family will be going here from now on for all their eye needs. Great small business!!!
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John Dubielak
★ 5
Staff went above and beyond to answer all questions and offer help. This is worth it!
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Jordy Barry
★ 5
I went for a sunglasses repair, and Trina was fantastic! The entire team there are so friendly and helpful, and want to make sure you are satisfied. They produce high quality work, so I’ll never go anywhere else for my glasses/eyewear needs. I’ve been to this location three times, and I promise you you’ll be pleased with their work. Also, they have a fantastic selection of glasses. Go check them out!
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ghryll
★ 5
Been coming here for a decade and a half and even moved out of state and still us them. The crew are the best. Watched this place grow and look forward to many more years shopping here. You won't be sorry with your experience.
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Happy Singh
★ 5
Always helpful people , great work guys
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Trishia Low
★ 5
david was real great! this is mine and my sisters place to go for eye needs or lens fixes. great customer service!
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Kristopher Horton
★ 5
I can't say enough good things about Custom Eyes. A friend of mine told me about them about 5 years ago and I have been going to them ever since for my eyeglasses and eye exams. The staff here is wonderful and extraordinarily helpful. My every experience with them has been fantastic and I would highly recommend them to anyone.
I had used other optometrists over the years and had some issues with them, particularly with their ability to cut lenses for the frames I had chosen due to my prescription. Custom Eyes was able to help me when no others could and I have been more than happy with every pair of glasses I've bought from them!
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Janice Russell
★ 5
Top notch customer service!!! They repaired my son's eyeglasses in less than 5 minutes, free of charge. Prior to going to Custom Eyes, I went to another eyeglass shop that insisted they needed to be soldered in order to repair them. Custom Eyes was able to do the repair without soldering. They even provide an eyeglass solution refill station that I was able to use to refill my empty bottles.
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Galyna Baulina
★ 5
I can recommend both the company Custom Eyes and the optometrist Dr. Kade Stubbs. I would like to express special gratitude to him.
I was pleased with the results!
Atmosphere, quality of service, communication skills of Dave and sales people were amazing.
Eyewear 👓 products and brands are presented taking into account their global recognition.
Good advice, fast production of glasses!
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Mearf Head
★ 5
Absolutely phenomenal customer service! They genuinely care about their customers, and not just making a sale. The workers were extremely kind, knowledgeable, and accommodating. I had an amazing 1st experience here, and they undoubtedly earned a loyal customer today. They also got my prescription glasses to me the same day within like 15min and I was a walk in!!! I am so grateful for Custom Eyes, I pray that this business continues to prosper and that all the workers here receive a GINORMOUS raise sincerely! YHWH bless you all, and I’ll be seeing you guys real soon and real clear. Thank you😇
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Kristina Alder
★ 5
Dropped into Custom Eyes 10 minutes before closing and the staff was super friendly and so willing to help me with my broken glasses. I need a screw and away I went at no charge! I’m so glad I went into Custom Eyes. It was great to see some places still have amazing customer service.
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Priscilla Peña
★ 5
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Tammara Tims Howard
★ 5
We love it! Our optometrist office closed and this one was left on the door and I appreciate it. Sharon from Gem optical passed away and they closed offices down, but they didn't leave us stranded. Thanks to custom eye and that nice new optometrist for easily working with my anxiety and fears. Thanks to all the friendly staff for the positive vibes the other day. Will be returning so if you need a good eye doctor ( Yes I hate doctors for a good reason ) then this is definitely approved by me Tammara Tims.
Source: Google
Cassie Horn
★ 5
Custom Eyes showed attentiveness in resolving the issue.
Custom Eyes demonstrates exceptional patient care and exceeds expectations. The staff promptly attended to my grandmother, a first-time customer, selecting glasses. Despite a scheduling error by the nursing home, David made every effort to optimize the appointment, ensuring my grandmother received her glasses, which has been a challenge for the past couple of years.
I highly recommend this office for their professionalism and commitment to patient care!
Source: Google
trish nuckles
★ 5
Always a great experience. Great customer service, great prices, great office.
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Janell O'Dell
★ 5
Justice was so helpful and kind. All the ladies there are so sweet.
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Jess W.
★ 5
I’ve been coming here for 3 years, recommended by my grandfather, I love the people and the prices are always affordable and the staff is always so caring and attentive. Today had the pleasure of Justice assisting me and she was simply spectacular ✨ Great customer service and had such a good time chatting with her.
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Tony Velasco
★ 5
Just walked in because I lost a small screw. In and out in 5 minutes. Quick, and Super friendly.. Will definitely be back.
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Lynn Holberg
★ 5
I have always loved this combination eye doc and optical shop. The staff is always kind and patient and help you get exactly what you want being careful to apply your insurance and maximize your benefits. Newest styles of top brands too.
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Khandi Kane
★ 5
I came to this place based off the awesome reviews and they did not disappoint!! I took my bf'a glasses in there... front desk was so nice and they quickly fixed them while i waited. Beyond grateful!! My eyes are good for now but if i ever have any eyecare needs I'll definitely be visiting custom eyes again in the future! Thank you soooo much!!! For those reading this review... visit custom eyes... great & friendly staff!
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Marsh Munroe
★ 5
Very happy for years
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Diana Lassley
★ 5
This is simply a great place. The people are polite, patient and professional. Their lab is local so you don't have to wait for weeks for someone in Texas to break your frames for you. Their name is not only clever, it also means CustomEyes'd service to me. I recommend them.
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Vanessa C
★ 5
This place has excellent customer service and I recommend! My glasses are good as new, and they have a great selection of frames too.
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Rochelle Hathaway
★ 5
I cannot say enough good things about this place. Absolutely WONDERFUL customer service. (Shout out to Lex!) An incredible selection of glasses to choose from, top designers and more approachable priced frames. I’ve been here multiple times, from having an eye exam that was easy and personal, to coming in when my sunglasses needed an adjustment. Always welcomed with a smile and any help or question I had fully answered.
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Paulina
★ 5
Emalin was super fast and very friendly thanks again!!
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GREGORY HOFFMAN
★ 5
Everyone here is nice, professional, and competent!
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Joe Davidson
★ 5
David here is the best in the valley. Been going here for a long time and have always been happy with their excellent service. Highly recommend!
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Brianna Avila
★ 5
My glasses broke! Havent been wearing them for weeks. Decided to stop by today. David was so helpful and was able find the perfect frame for my lens. Thanks again
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Jennifer Taylor
★ 5
Very nice people and helped me right away! I will be coming back!
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Young Choi
★ 5
Amazing customer service! Very thankful for repairing my sunglasses!
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Gayle Yoder
★ 5
I love this place! Reasonable prices, knowledgeable staff, and the customer service is unbelievably fantastic!!! Recommended for everyone!
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Sandra Berkenstock
★ 5
I stopped into Custom Eyes today to see if I could get a couple of pairs of sunglasses adjusted that were not purchased there. Dr David Wolosin was more than happy to help me, and adjusted both pairs perfectly. I was so grateful, and when I need something optically, I will definitely give this establishment my business. Thoughtful, helpful and friendly people don't come along every day, so I thank him again.
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Dominick Duffy
★ 5
A really great store with glasses at all price points you can afford!! Very professional and courteous staff as well, I've been coming here for years and will continue to only use custom eyes as long as I'm in town! 100/100
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Tyler Smith
★ 5
Bro, simply the best place in town to go for Glasses, contacts, frames, exams. Like for starters the quality, phenomenal. The service, second to none. The entire staff is friendly, helpful, and patient. 👓
Stay frosty. 🤍
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Gabriel Torres
★ 5
The staff was very welcoming, came in because of a bent frame on my glasses and got it fixed for free. Spend your money with them!!!!
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Brandon
★ 5
I am so absolutely happy I went with Custom Eyes. Everything from the in house doctor/eye exam (who is one of the nicest humans I have ever encountered), to the actual CE optometrist/glasses guy, to the techs who helped me pick some sweet goggle/glasses for riding my jet ski. My glasses got bent and after 3 months I was disappointed that the backorder would cause problems understandably. No way , he not only knew of similar glasses of the top (like a true professional) but gave them to me as warranty. Out of this world. Even, adjusted them the next day with a smile. Noticed his great demeanor with other customers (kids) while dealing with me. This is a winning business 👏 Thank you for just bring great...everyone involved.
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Linda Ganz
★ 5
Dave has been my optician for over 20 years! Talk about customer service and there’s no one better! I love this team and how they take care of all our vision needs 5 stars🙌and thank you for serving the Las vegas community dave ❤️vegasstronger #goknightsgo💛🖤
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tanisha attson
★ 5
We were visiting from out of town and on my partners glasses, the screw came loose and needed to get it fixed. Looked online and found this place, called them and they just said to bring in the glasses to see what’s going on. So we did and they were very generous! Replaced the screw with a bigger one and changed the nose pieces for free, and took less than 10 mins. Would highly recommend 👍🏽
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J. McClintock
★ 5
Accidentally sat on some expensive sunglasses. Everything was wonky. They were able to readjust the frame without breaking them.
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Green TreeofLife
★ 5
10 Stars, I am Sandi C., I love my new glasses, And the Staff takes time to make the day brighter. Im going back in January for sunglasses . I have a new look and Love how fast my glasses were ready to pick up.Thank You Custom Eyes
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Bryan Bausley
★ 5
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M. J. Lee
★ 5
Linda B. delivered great service. She did all the measurements and explained everything to this layman 3 weeks ago. Today, I received my STEALTH frames with great lenses, 5 stars.
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Norman Millman
★ 5
I Don't leave reviews to often,but I had to for Custom Eyes.The service was Great. Everyone was so Nice and David was the Best, he fixed my glasses which I didn't think could be repaired.I Recommend this place. You will be Very Happy,You went there!!
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Lovely Banton
★ 5
Excellent customer service, good selection, affordable prices
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laila guinto
★ 5
Customer service is always excellent.
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