★ 1

This clinic is a joke every time you go you have to see a new physician and you need to start all over again, you try to get in to make an appointment and you have to wait months to get I wouldn't recommend.

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★ 1

This place is a nightmare. From the miscommunication to the run around to the lack of care. I will be filing a complaint with the state regarding the negligence and malpractice of this location and their dishonest communication especially regarding Dr Atif

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★ 1

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★ 5

Very helpful and informative. They were able to help us set up different tests and helped get all the paperwork filled out

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★ 1

Set an appointment for a month and a half out. They texted me a reminder, and had a reminder through MyChart. I went to the appointment and got "oh we left you a voicemail notifying you that we double-booked your time slot." They did send me a voicemail but it was 50-minutes before my appointment after waiting a month and a half.............?

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★ 5

I had to go to Intermountain Urgent Care on Jan. 30th because I had a cough and was seen by Ike Ekekwe, NP who ask what my symptoms were and checked my lungs and said he could hear whizzing which I didnt hear because of Sinusitis. He suggested a breathing treatment which helped me cough up phlegm and asked if I had a nebulizer at home which I do and said to use it twice a day and prescribed 2 prescriptions for cough (COPD). Thank you Ike Ekekwe, NP listening to my concerns.

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★ 4

Mostly good but if Dr gets behind no explanation to fast in answer out to answer questions can't think that fast

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★ 4

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★ 1

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★ 1

Terrible experience with Dr. Julio Giron and this doctors office. I have been waiting over a week and blowing up the phone to refill my medication and I don’t even get a call back. You can’t call and talk to anyone at this office. Instead you get forwarded to Intermountain call center and wait for a call back that never comes. You are only a number to them. If you are looking for a primary physician who is caring and competent, look elsewhere.

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★ 4

Great staff....

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★ 5

Shawna from front desk was the best, great service and very helpful. I loved the help she gave me. She has a great personality made me laugh. You need more staff like her 10/10.

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★ 1

I am very disappointed with this practice. For the last year and a half i have had the most difficult time getting refills on my medication. They say call the pharmacy but then they don't accept the way the pharmacy sends the request. Then I try to use the app that was working for a while. Now they have a new app and I'm back in the same situation where I cannot get my meds refilled. 9 days I've been waiting and still have not gotten a refill. Or a response from the doctor. 2 request to the pharmacy, 2 request by phone to their office and 2 request by by text through their app and still no response from anybody.
I have gone to this place for 20yrs. They have all my records but what has happened in the last 2 yrs? Very Disappointed...

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★ 5

I really like the care I get at Intermountain Healthcare. The doctors I’ve encountered seem to be very knowledgeable and empathetic. They care.

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★ 5

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★ 5

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★ 5

Dr Atiff is the best. He's caring and thorough

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★ 5

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★ 5

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★ 5

The nurses and doctors were wonderful and made me Feel heard.

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★ 3

Poor communication between doctor's staff and patient!

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★ 5

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★ 5

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★ 5

Love Dr. Giron and the staff at the clinic!

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★ 1

My experience at Intermountain Health was horrible. Julio Giron(PA) provided terrible customer service. He did not introduce himself after entering the room. Usually providers read over patients charts before entering the patient room. Unfortunately Julio Giron did not take the time to review my chart and he did not possess a laptop to take notes during my visit. The entire visit with this Physician Assistant was unprofessional and non-caring. For the sake of the patients, if you're not interested in being a Physician Assistant please choose another profession to work in. I will never choose Intermountain Health for my healthcare services and I will let all of my professional colleagues know not to choose Intermountain Health for their care. Until this organization take patients reviews regarding their experience with certain providers seriously, things will only get worse. Do all of the patients a favor and correct what is wrong. After all it is the patients that are keeping the doors open with their health insurance.

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★ 5

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★ 5

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★ 5

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★ 5

Ease of appointment scheduling.
Friendly & welcoming efficiently run front office & staff.
Time & attention from medical professionals treating me during appointment.
I think Dr Jaron Breanna, the 2 ladies at the front reception desk are the best!
Very personable. When scheduling my next appointment, we all celebrated with a little boy who was celebrating his 4th birthday this day. He was in waiting room with his mom & he just lit up the room with his personality & the excitement of his birthday. The front office staff & I played right along with him during his special day!
My appointment was on time.
Just a great place overall.

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★ 5

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★ 2

este año tuve muchos problemas para ver los especialistas y cuando les llamo no me resulven nada estan trabajando pesimo

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★ 4

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★ 5

Julio and staff are welcoming and generous with their time. It is a great office with professional care

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★ 5

Great staff. Professional and friendly through and through. Drove out from Pahrump and wasn’t disappointed.

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★ 5

We love the Intermoutain W Lake Mead office and staff. They are so supportive and caring. Especially to my special needs boys

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★ 5

Caring doctors and staff. What more could you ask for?

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★ 2

Giron is NOT a Doctor. He is a PA (physician assistant). Very unprofessional that he and the staff do not clarify this and let everyone, including people in these comments, misrepresent him.

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★ 5

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★ 5

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★ 5

I highly recommend Julio Giron and his staff. They are always so friendly and upbeat. Dr Giron listens and works with you on what the best options of care are.

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★ 5

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★ 5

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★ 5

They was amazing and took care of everything that I requested glad I found y'all.....❤️

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★ 5

It was 1,000,000% Amazing. So kind so helpful solved all of my questions and so much more thank you very much Skippy Sprinkles.

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★ 5

The doctor and the staff very professional and helpful.

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★ 5

Both the Dr. AND his assistant are amazing

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★ 5

Breanna, Dr Giron and the front desk staff are all helpful

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★ 5

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★ 5

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★ 5

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★ 5

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★ 4

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★ 5

I just had blood work done staff was super busy but service was awesome. Warm friendly environment.

Had my follow up appointment with Dr. Atif. I didn’t feel like cattle being hurried out. He listened to what I was saying and very caring. 7/9/2025

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★ 5

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★ 5

I was treated very well, having that face to face or one on one with the doctor is what makes a doctor visit worth all the while.

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★ 5

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★ 5

Dr Giron is very professional and caring!!!👍

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Love this facility, staff is very friendly and Dr. Phyfer very knowledgeable and professional.

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★ 5

The lovely front desk ladies, BreAnna, and Julio Giron were all very nice and listened to me very throughly! I was nervous about having a new pcp but I feel comfortable with this team. The vibe was very relaxed. I really like the layout of the building as well, and they also keep it super clean.

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★ 5

Great office! Love the staff, very friendly!

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★ 5

Everything was good, I didn't know they don't do FMLA. At least that's what they told me. My Pa.

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★ 5

Dr. Atif is a great PCP. He is attentive and helpful and addresses my concerns.

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★ 5

Able to check in online, short waiting time to be seen. PA Giron takes time to listen to you, answers all questions and is always pleasant making you feel at ease.

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★ 5

Excellent

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★ 5

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★ 5

All the office staff that I've interacted with has been a delight. They know their roles to have the office run smoothly and they make it happen. My Primary, Julio A. Girona, PA is fantastic! So thankful that my health and wellness is in their hands.

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Professional and courtesy 👌

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★ 5

Great easy and quick

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★ 5

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★ 5

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★ 5

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★ 5

Very nice clinic! The front desk staff were extremely friendly and kind! The dr took the time to get to me and was very caring. Highly recommend.

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★ 2

I am not sure Dr
ATIF is interested in Helping me
Until.I got breast tumor we got along fine

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★ 5

Always a pleasure to See Dr. Giron .

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★ 5

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★ 5

It is always such a pleasure to go here.The receptionists are always very helpful and do pleasant. We love Lisa and Dr.Phyfer. They are so pleasant and make us feel so at ease. They are the best!

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★ 5

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★ 5

I really like my experience at Intermountain

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★ 5

They had my name wrong and address on the paper work they gave me

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★ 5

Dr. Giron is great !!!

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★ 2

Stuck with them, 4th doctor in 4 years

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★ 5

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★ 5

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★ 5

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★ 4

I felt better

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★ 5

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★ 4

So far, so good. Functional, not special. The IMH, facility specific phone process needs a major, patient specific, transformation.

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★ 5

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★ 5

No issue.

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★ 5

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★ 5

Very good discussion and explanations. Whole staff very caring.

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★ 5

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★ 4

Great experience from receptionist, nurse to the doctors visit. Always on time, and caring about your health & talking to about your lab work.

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★ 5

Tamika is the best and her staff is very capable and caring

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★ 5

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★ 4

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★ 5

I was able to check in online which went well - when I arrived I was taken into a room on time - the staff was courteous and the doctor took time to explain and answer my questions.

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★ 1

Dr Atif is a total joke. Spends 2 minutes disregards any concerns or testing.

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★ 4

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★ 5

Had appointment. Waiting time was short. I have a new Dr. and he took the time to address my questions and concerns.

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★ 5

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★ 5

UTI fixed after 2nd visit

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★ 5

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★ 5

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★ 5

Dr. Tamika Phyfer is the Best. My favorite Doctor ever!

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★ 5

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★ 5

Just the best primary care you can receive. Kudos to Dr giron and his assistants

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★ 5

First visit as a new patient, the staff was efficient and helpful. I need all the help I can get, never used that type of computer check in before.

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★ 5

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★ 4

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★ 5

Servicesfyl and friendliness
Good communication with the MA and the Dr.

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★ 5

The entire team from the front desk to the technician to the doctor were wonderful.

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★ 5

Very professional, and responsive to my needs, describes the Intermountain community. My new physician listens to me. I feel like more than a number. But a human being.
Totally enjoyable experience.

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★ 5

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★ 5

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★ 5

Right on time and professional. I really like this clinic.

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★ 5

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★ 5

Tamika is the best PAC...She always make sure I have everything I need and all my questions are answered.

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★ 5

Always a great experience here ,although I think they need to get a couple of preferred providers that stay so you can build a repore with them

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★ 4

Great Doctors and staff!

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★ 5

It was a great experience.

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★ 5

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★ 5

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★ 5

I'm very happy with my new primary doctor. Dr Giron was so attentive to my concerns. And answered all my questions. He has great bedside manors! And should be considered a very valuable asset to Intermountain Health and it's patient.

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★ 5

My appointment was for 4:30 and I arrived 20 minutes early and got right in to see Dr Phyfer. I was out in no time.

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★ 5

Julio Giron is an excellent provider. I appreciate his attentiveness and, thoroughness.

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★ 5

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★ 1

This the worst place for anyone to go to for a provider. The medical assistant staff does not do their job I have been waiting for authorization for over 1 week now and still have not received my authorization or medication and they are not doing nothing to resolve it

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★ 5

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★ 4

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★ 5

My 3 month follow up with Julio Giron went great. Discussed my lab results and meds, his assistant is very professional and courteous, can say the same for the front desk staff, 2 out of the 3 persons are not nice nor professional.

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★ 5

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★ 4

We have always had a good experience at our appointments.
My only criticism would be that the office help doesn’t speak up.

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★ 1

This doctor Made me feel like I was an inconvenience to him, he did not make any time to listen to me. He was in and out of the room with in about 3 minutes and he didn't hear a things I said. So I told him " you just mage $4,000 dollars just to sit in his chair. I would not recommend this doctor to anyone.

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★ 5

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★ 5

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★ 5

First time to a Dr for my fiancé and myself in a long time. Absolutely great from start to finish. Instructions very thorough, and they have already gotten some referrals same day and made those appointments. They have called and left message to follow up. And before leaving office made our appointment for 6months. Very happy with Dr Atif and entire staff.

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★ 5

Dr. Tamika Phyfer is great Dr. Always listens and informative.

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★ 5

My husband and I both had appointments with Dr Atif.The front staff were friendly and there was hardly any wait after Check in. We usually go to the Craig office in North Las Vegas since we live right by there. However this time we drove a 1/2 hr away because Dr. Atif moved to the Henderson office and we followed him there because he is a very good Doctor. I do not remember the name of his nurse, she was just delightful.

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★ 5

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★ 5

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★ 5

I always I'm treated so well over there. Everyone is so nice, and my provider PA Phyfer is the BEST EVER!!! ❤️❤️❤️

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★ 5

Doc Tamika Phiefer is Wonderful!

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★ 5

I wanted to add my husband went to another facility that gave him COVID medication without checking kidney function first and he was also complaining of back pain. His stomach was super distended and we just thought it was constipation.

Then we came to your facility three days later. Your PA (can’t remember her name) probably saved his life. She said I want you to go to the ER for a CT scan of your stomach just to be on the safe side.

It turned out he was having urinary retention and they drained 6 liters of urine from him and transferred him to ICU with hyponatremia.

They said his kidneys were functioning at 12% and with the right treatment one day later 100%. Now we just need to get catheter out and he should come home tomorrow which is 3 days after we visited your facility.

I am forever grateful you told us to go to the ER rather than prescribe something for constipation which some practitioners may have done.

By the way, my husband was always 100% healthy prior to this.

God bless you!!

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★ 1

Hello
I am Sabar koo writing this massage about my yesterday intermountain health care now I am feeling better thanks for all things .

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★ 5

The staff at the Intermountain Helthcare on Van Wagonen street in Henderson, NV are some of the friendliest people I’ve ever met. They are always so nice and helpful. They always make me laugh and put a smile on my face. For the 1st time in my life I actually like going to the dr’s appointments.

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★ 5

Had a great experience from the girls at the desk to the nurse who checked me in and Dr Atif who assessed my healthcare needs. Went to this clinic since the 80’s quit in 2018 due to its inefficiency Completely different now. They have already notified me that my referral has been approved in less than 24 hours. Hope they can maintain this high level of care. 🥇🥇🥇

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★ 5

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★ 5

Been my go to for health care for 17 years. The physicians occasionally change but the care is always great.

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★ 1

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★ 5

This office is always so professional and services you with a kind heart .

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★ 1

VERY disappointed at Dr Clark in visit yesterday! I went in to complain of swollen feet & it started a year ago when he put me on HBP pills to lower it for Gallbladder Surgery. He looked at the pills & said yes they make your feet swell & instead of switching out pills…he ADDS a Diuretic! I’ve suffered an entire year with swollen feet & it’s because of these darn pills & all he can recommend is compression Sox. Well, how about putting me on HBP that don’t cause your feet to swell?! And I resent being hounded to take a Colonoscopy & Mammogram when there’s nothing wrong there…only to meet his Boss’ quota.

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★ 3

Came in as a new patient to establish a PCP. The front desk ladies and my nurse were very kind and professional, they took me back early for my appointment. I was asked many questions that I already answered and filled out in my forms, but I don’t think they even looked at them? Not sure what the point is of filling all of that in prior to arriving if they are just going to make you repeat it all in person. Not a big deal though. What’s most disappointing is that when my doctor comes to see me, he doesn’t introduce himself, doesn’t shake my hand, doesn’t look me in the eye. I felt like he had disdain for me because of my medical history and experience with functional medicine doctors. I did not feel like he respected me at all. He even cut me off while trying to relay something from my other doctor that I feel is super important and should be taken seriously. He was very dismissive with me and anything I brought up. It was like he had already made up his mind about me and what kind of patient I am. Very disappointing and sadly this is why I have stuck with functional medicine instead all these years. I will probably just shut up and take it though because I need someone to help me manage my simple prescriptions and check annual labs, and they seem more than qualified to do that. Just sad that a doctor can have that kind of attitude but not surprising.

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★ 1

Just got here and the receptionist is rude and had us stand off for several minutes before telling us that we could use the kiosk to check in. She was not helpful. But all to ready to help everyone behind is. I hope the dr is better

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★ 5

I went in today because of an allergy reaction. I had a great experience at this location. Everyone was very nice, professional and courteous. They listened to my concerns and got to work. Thanks to them Im feeling better now. Highly recomend this location. Thanks for helping me out Laurel!!

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★ 5

My provider is always professional and has a great demeanor. She explains things thoroughly & in terms I can understand. She also listens and provides feedback regarding my care and exercise program.

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★ 5

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★ 5

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★ 5

Everyone is courteous and helpful. Outstanding Customer Service attributes.

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★ 5

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★ 5

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★ 5

Awesome staff to help you with any needs. It's like you're like part of a family being there.
Thank you so much for everything you do for me!!!

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★ 5

Excellent service and attention!

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★ 4

Good experience, first in many years

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★ 1

Missed a Drs appointment because I was sick, tried to get a prescription refilled the PAC refused to fill it now I'm forced to go to urgent care to refill it, I'm 67 years old and this is the worst healthcare I've ever had.

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★ 5

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★ 5

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★ 5

Great staff

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★ 5

In and out in ~90 minutes, as a new patient. Everyone is very nice, kind, professional, and helpful. Even got my labs done on-site.
Highly recommended

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★ 5

Had a good experience really like the place we'll be back

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★ 5

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★ 5

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★ 5

Dr. Phyfer was very thorough and completely went through all the results of my Annual Physical Exam. It was an exceptional Exam which left no stone unturned.

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★ 5

Very happy to have switched from my old unsatisfactory PC to this office. I observed front desk staff showing outstanding customer service. Also was moved by the compassion of one of the staff members at the front desk... She gave an elderly man her protein shake (after making sure he could have it) when he was not doing great. She didn't have to do that...

Then to the appointment with PA Ms. Wong... She was awesome. I've been to many offices where doctors and staff just throw prescriptions out without knowing the patient. Ms. Wong very obviously CARES for her patients and wants to make sure plans for treatment are carefully vetted. I feel a lot safer with this office than my previoius care provider.

It's very refreshing to see the kindness and genuine care that is put forth by the staff at this office. I've only been a couple of times, but both times I observed these awesome things. Fingers crossed that this is the norm through the months and years ahead! GREAT JOB TO THE TEAM, your efforts are certainly noticed!!

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★ 5

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★ 4

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★ 5

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★ 5

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★ 4

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★ 5

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★ 5

Quick and efficient.

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★ 5

The whole staff was very professional, and great.

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★ 2

If your provider leaves you have to go back through the practice as a new patient. You physically have to go in to re-establish, can't even do telehealth. Within 6 months, two of my providers left so they seem to have a high turnover rate. All I needed was a refill on a psych medication. The only way to get it was to go in for a NEW PATIENT appointment. They didn't even inform me my provider left the second time so when I called for a refill, this was a complete shock. You can't just stop a psych med suddenly, they put me in a very unsafe situation. Would not recommend this practice.

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★ 5

Everyone who I have dealt with has been very nice and courteous. My favorite person is Dr. Tamika Phyfer shs is very kind and has the time to listen and go through ur tests and any questions. Thank you Dr Phyfer for being best doctor I have had In long time 😊

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★ 1

I have been a patient at this location for over 5 years...I called to make an appointment and was told my doctor is gone and next appointment is 6 months. The No longer a patient at this location !!

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★ 4

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★ 5

The staff there is great. I’ve been there twice in the last week. Once for my daughter and then myself. They get you in and out as quickly as possible especially being both holiday weekends. They listen to your issues and get you in and out as quickly as possible. Thank you

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★ 3

Everyone was smooth from scheduling and appointment. Doctor was very nice taking time to explain everything and answer all our questions.
BUT we got their with our very sick daughter and the TV was blasting with the most overwhelming and loudest kids show on. Every character was just telling it was aggressive. We asked if it could please be turned off or down and the answer was: we don't push the buttons of the TV😳🫣😨

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★ 5

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★ 1

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★ 5

My primary care provider is Tamika Phifer and she's the best anyone could ever get she really care for her patient in my time of need she and a
nurse helped me I was in a bad way waiting for back Surgery well that's all over with and I'm getting better.

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★ 5

Open wound on my arm superbly treated by Dr. Perlot and Lety. They were both professional and friendly assuring me I was being well taken care of. In and out in less than an hour with a promise I would return for them to follow up and change my dressing.

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