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Reviews
Camille venezia
โ 5
I was treated with great respect and concern for my health needs.
Source: Google
Joyce Sangco
โ 5
Source: Google
Vikki Gonzalez
โ 5
he listen to my concerns I really enjoyed him
Source: Google
Maite Martinez
โ 5
My husband has a severe anoxic brain injury and requires total care. Dr. Jay Mahajan took the time to listen carefully, review his history, answer our questions, and treat him with respect and compassion.
As a caregiver, I greatly appreciated that he paid attention to the details of my husbandโs condition and made us feel heard
Source: Google
Karin Keefer
โ 5
Source: Google
Leann Soriano
โ 1
No one answers the phone, no one communicates, no one can get a message to the doctor.
Source: Google
Donna McCamish
โ 5
Source: Google
Robert Keraly
โ 5
Excellent care, very attentive.
Source: Google
Nikki Jackson
โ 5
Source: Google
Donna Sisk
โ 1
But finally filled out the application for handicap placard. And it was faxed to DMV. Not surprised I received a letter from the DMV stating the medical part was not completed, called the office 3 times with no response so I have no idea if the fixed it and faxed it back to the DMV. Now I was suppose to get my placard back in January. And it's now June. When I was in the office may 15th I was told they were going to order 3 MRI'S. Now I know that desert radiology will call you to schedule with in 3 days of receiving referrals it's been 3 weeks so I called DR and they never received the referrals. So when I call and have to leave several messages about the referrals I doubt I'll get a call back. my next appointment with LV neurology is in September will I have had the MRI'S I was referred to Dr Mahajan by Dr. Riggio, but I ended up seeing a APRN, and I'm still not feeling confident with my care. Dr. M sometimes pops is head in to say hi but know real contact. Last appointment was in September with APRN, tests were ordered but her earliest return appointment isn't till March. To me that's a long time to get results, a phone appointment is scheduled for 2/15/26 On Friday 1/2. I started to have mild numbness and tingling in my calves and feet. Left a message for Dr. Muhajan on Saturday, called Monday spoke with an assistant to tell what was going on Thursday I was told to have a nerve conjunction test in April. IT'S NOW JUNE Had nerve conjunction test 2/13/26. DR. M ordered PT for neck and upper back PT center never received referral. I called spoke with medical assistant in April Another referral was suppose to be sent, Pt center never received it. spoke to referral dept. Today and the referral was emailed to me but it doesn't say anything thing about upper back. Can't get pass AI Marie to talk to Celestina about the upper back. Second problem when I had nerve test I was charged my $250 deductible even tho I all ready paid it at cardiologist but I paid the $309.82 thinking I would get a refund .NO that didn't happen. spoke with Billing twice refused refund because of a $390 charge the says R99 bcbs savings applied. My co pay is going to be $20 no matter what the ins. Pays. Since your a contracted provider So why can't I have my refund of $ 289.82. Just doesn't make sense . I know youโre going to say someone will reach out to me but they never do. Tired of going in circles trying to get all this taken care of.
Source: Google
Debbi Loggia
โ 5
I love Dr Majahan he is so great! He makes you feel like family.he listens to all your concerns and him and his MA get whatever you need.
Source: Google
d r
โ 5
Professional and caring.
Source: Google
Twila Martinez
โ 4
Source: Google
annette aborqui
โ 5
Iโve been going to this place for a few months now, from scheduling and appointments, Iโve never had an issues, and staff is always pleasant.
Source: Google
Andrew Choi
โ 5
Source: Google
Amber Schindler
โ 5
Source: Google
Taryn
โ 2
Years ago, I would have recommended this office due to the attentive providers. Unfortunately over time, however, they have become even more disorganized and rushed. After waiting months, every appointment that I schedule gets cancelled only days or weeks before itโs to be had โ and the best they can offer is to reschedule me another three to four months out. When time is of the essence for patients, this is unacceptable.
Source: Google
Osmin Orantes
โ 5
Source: Google
Yoskel Perez
โ 5
Muy buen servicio y atenciรณn
Source: Google
darrin blazek
โ 5
Very helpful listening to what I'm having trouble with,gave me some test & Labs that is needed
Source: Google
Rebecca Kersey
โ 5
He is very detailed about your issues, takes his time and tries to answer any questions you have. Let's you know what is going to happen and what tests are needed. Thank you
Source: Google
Doreen Brown
โ 5
I just had an appointment with Dr. MAhajan and I'm happy I found him. I HAVE A Chronic condition for many years and I feel confident he is trying to help me and get answers. He has ordered some testing I never had before so I'm hopeful. I must also say he has a wonderful kind gentle way about him. Thanks Dr. MAHAJAN SO GLAD I MET YOU. THANKS DOREEN
Source: Google
Relaxing Flowers And More
โ 5
Source: Google
Maria Lucia DeFreitas
โ 5
Source: Google
Robbie Jackson
โ 5
Las Vegas Neurology has the friendliest staff ever. Very personable and helpful.
Source: Google
Elizabeth McFarland
โ 1
Updated 5/14/26
I don't know what else to do to talk to an actual person at this practice. I have called and left 3 messages about a prescription in the past 3 weeks that have been ignored. Yesterday I called the appointment line because that is the only way I know how to get a person on the phone. I asked to speak to the manager, was transferred, and left yet another message that was never returned. I am beyond frustrated.
***
I had my first appointment at Las Vegas Neurology Center on 8/29/2024. I moved here from another state where my migraines were under control but I am struggling to receive medical treatment from this practice and have spent much of this year in pain due to their lack of follow-through in submitting promised prescriptions. It has been 10 months and I am still trying to get the attack drug (Nurtec) that I was prescribed on my first visit. I have called many, many times over the past 10 months and left messages that were rarely returned. The only person I have been able to get to answer the phone is the scheduling manager, Bobby. While he has been helpful with escalating my concerns to higher management, it has been two and a half weeks since our first phone call and my PA still hasn't submitted a prescription for my medication. When I did speak to a medical assistant, she repeatedly tried to send the prescription to a pharmacy that does not take my insurance. I just need them to send the prescription, along with a prior authorization form explaining why I need this specific drug, to a pharmacy that takes my insurance. As they are a medical office that does take my insurance I have trouble understanding why this has been such a challenge for them.
Source: Google
Angela Beattie
โ 5
THE ONLY THING I REGRET ABOUT THE EMG TEST IS I DIDN'T DO IT SOONER,IT WAS DONE IN 2 MINUTES, I WOULD RECOMMEND ANYONE PLEASE GO TO DR. JANDA. I'M THINKING ABOUT MY FEET AND LEFT LEG.
Source: Google
James Eidenier
โ 4
Nurse practitioner attended to me as a patient, very knowledgeable listened to what I had to say. Just long wait time waiting in the room waiting to be seen.
Source: Google
Genevieve Desvaux
โ 5
I had one of the most thorough and validating experiences Iโve had in years at Las Vegas Neurology Center. Chantel was incredibly kind, patient, and attentive, and Dr. Jay P Mahajan took the time to truly listen to everything Iโve been going through instead of dismissing my symptoms.
For the first time in a long time, I feel like I have a real medical treatment plan. They walked me through everything step-by-step, explained the testing clearly, and made me feel heard, supported, and cared for.
I left feeling hopeful and genuinely grateful to be under their care. I would absolutely recommend this office to anyone looking for a neurologist who is compassionate, thorough, and truly invested in helping their patients. Genevieve
Source: Google
Mona Hayashi
โ 5
Nice facility. The staff was very friendly and helpful. Dr. Balsiger was knowledgeable and took his time talking about my condition.
Source: Google
Marlen Sanchez
โ 5
Source: Google
funny and confused
โ 5
Source: Google
Corena W.
โ 5
Excellent care! Thank you so very much! ๐
Source: Google
Amber Kirkwood
โ 5
Source: Google
megan m
โ 5
Source: Google
Barb Knoll
โ 5
I recently had an appointment with the wonderful professionals at Las Vegas Neurology Center. From the minute I walked in the door, I was greeted with kindness and respect. The first professional I saw was Gina Villarnovo, one of the nurse practitioners there. Gina was very friendly, kind, compassionate and professional as she interviewed me. She allowed me to explain certain circumstances pertaining to her questions. After that, Dr Robert Balsiger came in the room and asked more questions. He has a very good bedside manner, being kind and professional as well. I felt confident leaving the office knowing that they will take good care of me with my neurological needs!
Source: Google
Barbara Carroll
โ 5
What a cool dr!! Was so comfortable with him and heโs easy on the eyes
Source: Google
Josiah Ross
โ 5
They both are truthfully amazing treated me like a homie been even my significant other and I loved it that did not treat me as a patient but a human like we weren't at the hospital but like we were just have a normal conversation with entertainment I would tell anyone to go to them if they have any problems numerology was
Source: Google
Leesa R
โ 5
Everyone was friendly and took time to answer my questions and get me scheduled for my tests.
Source: Google
Kevin R Stearns, Jr
โ 5
Great team to have on your side for nurology and other issues dealing with the brian
Source: Google
Patricia Cadena
โ 5
Dr Mahajan is very professional, kind and helpful .wish more doctors would treat patients the way he does.
Source: Google
Barbara Rouzan
โ 5
I truly enjoy how the Dr took time with my sister who has vascular dementia. Explaining all the testing and why thoroughly.
Source: Google
Richard Byers
โ 1
My mother was referred to this office for neurological testing. The consultation with Dr. Sheikh went smoothly and they were accommodating to get her back in for the actual testing quickly. However obtaining the results or even being able to talk to a person has proven impossible. It has been 20 days since testing took place. Our referring doctor as not recieved results after multiple requests. Every time I call I get stuck with the AI robot "Maria" that seems competent to take down our pertinent information and says she'll get it to the "right people" who will reach back out to me by the next day which has never happened. No matter how many times I ask "Maria" to talk to an actual person, she transfers me back to the switchboard and no matter which selection I make it eventually end up back at "Maria". I ask her for someone in Dr. Sheikh's office, she tells me there's no provider there by that name. I spell it for her and get transferred back into the loop where I end up back at "Maria" who starts the whole cycle of weirdness over again.
If they were providing some kind of vanity service maybe waiting 3wks for results wouldn't seem like a big deal. But to those of us out here in the world trying to get help for their loved ones dealing with dementia and other serious neurological disorders this place has been a nightmare...
Source: Google
Rebecca Dye
โ 4
Source: Google
Debbie Barroque
โ 5
Dr. Mahajan made me feel comfortable. It was my initial visit and didnโt know what to expect but he, together with his staff exceeded my expectations. He took his time and explained everything to me and gave me time to asks questions. I would recommend him to anyone!
Source: Google
girly girl
โ 5
Source: Google
Marji Stoltenberg
โ 5
Source: Google
Byron Wade
โ 5
Everyone was nice and professional
Source: Google
Elizabeth Barrie
โ 5
Dr. B took my situation seriously despite the fact I have zero known risk factors. His kind yet thorough questioning and comprehensive follow up plan made a difficult diagnosis much less scary.
Source: Google
Jackie C
โ 2
My husband went to see Dr. Mahajan as a follow up to being hospitalized. Dr. Mahajan is fantastic and we would recommend him to anyone needing a neurologist. Having said that, it is a tremendous shame that he works at this practice! He ordered a couple of tests for my husband and we were told at checkout that someone would call us the following week to schedule appointments for the tests. Someone called us the following week but it was for a test that my husband already had in the hospital. It is now 4 weeks later and no one has called to schedule appointments for my husband for the right tests! I have repeatedly tried to contact the practice but their phone system is a nightmare!
Needless to say we will not go back to this practice. We wish Dr. Mahajan was affiliated elsewhere because, as stated earlier, he is a wonderful doctor!
Update: It's about two weeks since I put up my review and the facility just called to make an appointment for my husband for the test he should have had weeks and weeks ago! My husband has an appointment with another doctor and will have the test there.
Source: Google
Sterling Wake
โ 5
I came in today to get my EEG done, and Noah did a fantastic job! I know I can talk a lot and tend to annoy other people, but I just canโt help itโฆ Noah was very happy to hear everything that I had to say. He also shared a few things about his life Providing connections and understanding to what I was telling him about. Noah is one of the most friendly MAs Iโve ever met. Promote this man!!! Customer service was top-tier And the work was all done on time and efficiently! Whatโs better than that?!
Source: Google
EatBulletsDaily โข
โ 5
Staff were very friendly. The dr was amazing explaining everything and listening to your concerns. .๐
Source: Google
Tonya Cooper
โ 5
Source: Google
Janella Silva
โ 1
This office does a very poor job at returning phone calls and following up. This has been an ongoing process since April 3, 2026. With lack of communication with the medical staff, we are unable to resolve our issue at once. We have been contacting the office nearly everyday, left numerous messages and not a call back. Weโve expressed to the front desk and the medical assistant, the scheduling staff, the manager of our request being time sensitive and crucial to address due to job related concerns. Transfer after transfer, only to receive a voicemail. Voicemails after voicemail only to receive no call back. When you speak with front desk to express your concerns, they show lack of empathy and will transfer your call mid sentence. From the reviews, it seems we are not the only ones undergoing the same issue.
We still have concerns that have not been resolved. Till this day we are still waiting on updates regarding referrals that were requested back in February 2026. Left voicemails regarding the referrals a number of times and still have not received and updates. If it werenโt for the patient to take it amongst themselves, they would still be out of physical therapy. Again, this is unacceptable and poor practices. If my partner did not have someone to help and advocate for him to alleviate stress that triggers his flare ups, I can only imagine patients under your care who struggle and have to advocate for themselves.
On another note, weโve addressed new symptoms my partner has been experiencing. Addressed the concerns and still waiting on the follow up of that.
This clearly seems to be an issue within your office and should be a great concern as these are real patients that are under the care of your staff.
***** IN RESPONSE TO YOUR COMMENT FROM LAS VEGAS NEUROLOGY CENTER*****
You are unable to locate me in your system because as listed, I am advocating for my partner, JOHN SMITH who is a patient of your office. Weโve attempted to contact the office VIA text and will get a response of โHow can I help you.โ and once addressed, there will be NO responses from Las Vegas Neurology Center.
Weโve been contacting the office since 7:30 this morning to make an attempt to speak with someone. From text, calls, leaving even a message on the website. There has not been 1 single at tempt from your office to contact your patient JOHN SMITH.
Source: Google
Tracey Trolle
โ 5
Dr. Robert Balsiger was very professional and did take awhile for me to be seen as I was finishing up on the brain quiz. I am going to say he is also very nice. Thank you..
Source: Google
Andre Williams
โ 2
The Providers are great......... BUT............I got a call about abnormal Keppra levels coming back low. This may explain why I'm having active symptoms. The Medical Assistant called to notify me April 7th. Today is April 24th and was supposed to call me back with the plan. I still haven't heard from the office even after leaving 2 voicemails with the front desk manager Stephanie. Iv requested a call back from the front desk managers manager since Stephanie is too busy. Today again, they said its still under review and that to allow 48 hours for provider to review. Mind you iv already waited two weeks.
Source: Google
John s
โ 5
Dr Balsiger is great - brilliant Doc! He has an excellent understanding of neuropathy, itโs many causes and all the treatments available. He took the time to explain everything in detail and lay out a comprehensive treatment plan for me. I will recommend him to everyone! His PA, Bernadette Sisnorio, was also very knowledgeable, friendly and helpful- this is a stellar practice!
Source: Google
J Frei
โ 5
Had a very positive experience with both the doctor and his resident. Felt my husband was in good hands. They were pleasant and and very thorough. Testing is scheduled
Source: Google
Juls FM
โ 5
Great care
Source: Google
Karen Slaughter
โ 5
The Dr is always super friendly and nice. He cares about his patients and listens to them.
Source: Google
Brett Schoenhals
โ 5
Dr. Jay Mahajan is absolutely the BEST. He does my injections and it has worked just as he described. Extremely nice guy, too. I will continue to see him.
Source: Google
Valeria Armenta
โ 5
Source: Google
Rob Higgins
โ 1
My doctor has been greatโI was really impressed with her. However, the phone system and scheduling process have been extremely frustrating. Between the ineffective AI system and the scheduling team not fully understanding whatโs needed, I havenโt been able to get connected with the right person. Iโm trying to get my license reinstated, and the process has been much more difficult than it should be.
Source: Google
Sherita Cade
โ 5
Always very personable and thorough!
Source: Google
lourdes diaz
โ 5
Excellent service I recommended
Source: Google
Cassandra Chatman
โ 5
Source: Google
Jennifer Fox
โ 5
Source: Google
John Kurnosoff
โ 5
It was good experience
Source: Google
Stephanie Mariano
โ 5
DR AND HIS STAFF ARE EXCELLENT. MY SON my son is mentally and physically disabled and Dr and staff are extremely patient and very careful when treating my son. I appreciate the personal attention Dr gives my son. Dr is very knowledgeable about the treatment my son receives and I trust Dr very much. It is very comfortable talking to Dr Balsinger . I am so fortunate he is able to treat my son.
Source: Google
Gary
โ 5
Very friendly and does great work!
Source: Google
nanette bettinardi
โ 5
Very nice!!
Source: Google
Kay Behn
โ 5
My appt was with Dr Mahajan's N.P. but I after seeing her I asked if I could speak with the Dr as I hadn't seen him in a while. He came in after and was so warm and welcoming. He reviewed what I needed and explained the reasoning for his suggestions. I didn't feel rushed or hurried at all. Hw took his time and I wasn't even on his schedule.
Source: Google
Michelle Schwartz
โ 5
Source: Google
Ale'
โ 5
Kristian and Dr. Mahajan are awesome. Their ethics are compassionate. Kristian made me feel understood and at ease. Dr. Mahajan very heart warming. God bless Kristian and Dr. Mahajan.
Source: Google
Nina Porciuncula
โ 2
While the clinical care provided by the physicians is excellent, I have encountered significant challenges with administrative communication. It is consistently difficult to reach the front office or Medical Assistants by phone. Additionally, the patient portal appears to be outdated, which prevents direct messaging and creates barriers to timely careโparticularly regarding urgent medication inquiries.
Source: Google
Alfredo Valiente
โ 5
Source: Google
Jeana Marie
โ 5
I've been a patient of Dr. Ballinger and Las Vegas Neurology Center for over 9 years and they have always been so great with being thorough and listening to and addressing all my concerns. The wait times can be a bit long sometimes, but it is well worth it because I never feel rushed through my appointments and I always know they will take such good care of me.
Source: Google
John Longeway
โ 4
First visit and so far so good!
Source: Google
Carman Oldford
โ 5
Long wait. But very good attention to detail and they found the source of my problems with efficiency and speed. Great Dr. Roberto was excellent.
Source: Google
Marcela Hernandez
โ 5
Great service, nice environment & friendly
Source: Google
Derek Okuhama
โ 1
Source: Google
David L
โ 5
I was worried because the waiting room was full. I was also worried because they called my name three times and three times it was for someone else. Despite my worries I must say all my appointments after the first have been very smooth. They give me several reminders which is very helpful. I enjoy the staff and the facility. Parking is almost always near full but I have found a space Everytime.
Source: Google
Wendy Shafer
โ 5
Dr Balsiger spent the time to answer all my questions and provided a clear path forward. Thank you for your attention to detail.
Source: Google
SusanJ Cooper
โ 1
I arrived at 235pm for my appt at 3pm. I was taken back about 250pm. I specifically asked would they do my consultation by 345 because I had another appt in the same building at 4pm. At 335 pm I went and asked how much longer and they told me another 15 to 20 mts. That was unacceptable to me. If my appt is at 3pm I should be seen by 305pm. You want to charge when we are late . How bout the dr get charged for not being on time.
Source: Google
Lita Aguilar
โ 5
Dr Mahajan n his np are both very attentive they both explain very well my well being
Source: Google
Margarita Ramos
โ 5
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Larry Kerr
โ 5
He explained things to me that I did not hear from The previous neurologist that I visited. And went over everything that he He wanted to do and made me understand. Great demeanor.
Source: Google
Robin Richerson
โ 5
Source: Google
Sheryl Durkin
โ 5
Dr. Mahajan and his Physicians assistant are very compassionate and knowledgeable. As well as positive and made me feel very comfortable.
Source: Google
Adela Ortega
โ 5
It was outstanding, I was full of fear when I arrived, when home relaxed and taken acknowledged.
Source: Google
Katie Grogan
โ 4
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Darrell Cole
โ 5
Source: Google
Gma
โ 5
Dr. Balsiger is an excellent doctor. He is thorough, knowledgeable and caring. He takes his time with his patients, he listens, he he explains and has a great bedside manner. He is an all around great doctor who I definitely recommend.
Source: Google
Deborah Black
โ 5
Dr. Jay Mahajan, DO is my favorite doctor in this practice. He always greets me with a smile and asks how I am doing as well as my family. He truly is what a doctor should be professional, kind, attentive, listens to your concerns or questions you may have. Thank you Dr. Mahajan for always making me feel at ease and making my treatments painless.
Source: Google
Darnell Keith
โ 5
Best Dr I've dealt with handling my Botox injections. He's Very knowledgeable and answers any questions I have regarding my treatment
Source: Google
Jeremy Posluszny
โ 1
I am a newly registered patient and have BEEN TRYING TO CALL, LEFT VOICEMAILS, AND I GET DISCONNECTED EVERY TIME or the excuse is the team using clinic for over 5 hours on a monday!!!! I have went over 2 days without my meds and no one can do anything this sucks!! I'll update this post if this corrected by them
#neurology #epilepsy # EMERGENCY
Source: Google
Drex Murphy
โ 5
I met Dr Mahajan when i came in for my nerve conduction study. He was polite, explained everything well and this was the Least painful nerve conduction study I've ever had!! Excellent job Dr Mahajan, thank you!!!
Source: Google
Maria Murphy
โ 5
This was my first appointment. The wait was very short and Doctors are very knowledgeable and personable. I am happy to have finally found a good neurology clinic in Las Vegas!
Source: Google
Audree
โ 5
Professional yet took time to explain what he was doing and why
Source: Google
Hylida williams
โ 5
All was great from the beginning to the end very professional but also friendly I was very satisfied how he didnโt guess about anything he new exactly what to focus on I did have to mention anything that I had in mind
Source: Google
Anagomez87 Berrios (ganamez)
โ 5
Very professional
Source: Google
SD Mateo
โ 1
This place is like an assembly line..packed constantly. I've been visiting for 9 months now and nothing has been done other than multiple test which contribute to their bottom line. I received missed call from them when I tried to return but encountered their ridiculous AI answering service..which I never received a reply to. I also tried emailing them, again no response. I was recently notified by my insurance of a denied approval for medication requested by LVNC but I have nothing from them. In reading reviews, their standard answer is to contact them by phone or email..the same unresponsive process people are complaining about. Parking is ridiculous here..it took me 20 minutes to find a place to park. I've begun to thing that they are more focused on taking you money, than caring for you. I'm looking for a new practice with a competent office practice staff and caring physicians who respond to patients when contacted
Source: Google
SHEILA POOLE
โ 5
I love the Drs!!! They went over and above for my mother, they made US feel like they cared, They were concerned about her getting better, They made all the preparations for physical therapy, occupational therapy, and speech therapy and balance, They wanted to make sure she was on the right road back to recovery.
Source: Google
Jose De Anda
โ 5
Very good doctor he was very nice
Source: Google
Charmin Wilcox
โ 5
Everyone is amazing!!! They really care about helping and getting you what is needed. I love Las Vegas Neurology Center.
Source: Google
Robert And Tammy Christensen
โ 5
Very caring and listened to every word
Source: Google
Keith Castaldy
โ 5
Dr. Balsiger and the staff are always very polite and professional highly recommend
Source: Google
Tom Campbell
โ 5
Filled out all paperwork online, received botox in hands and forearms, excellent care and concerns addressed A+.
Source: Google
Wilmer Barron
โ 5
The entire staff were fantastic and when we left the office I felt in great hands and very secure with the doctor's.
Source: Google
Brandt Fortin
โ 5
Source: Google
Francis Tung
โ 4
Very professional and compassionate. Attentive to your concerns and took the necessary time to get your medical background.
Source: Google
Elaine Gamboa
โ 4
Source: Google
Talina Christine
โ 5
The office is clean and welcoming. All staff were friendly and kind. There was very little wait time. Dr Mahajan was wonderful. He listened to my every symptom and concern and took action immediately, ordering a barrage of tests to try to ensure a proper diagnosis. I highly recommend this office.
Source: Google
Ursula Houck
โ 5
He was very delightful. It was a pleasure meeting with him.
Source: Google
Joyce Carole
โ 5
Love Dr. Mahajan so much
Source: Google
Jessica Ranft
โ 5
They are very thorough and everyone was very nice.
Source: Google
Kevin Carpenter
โ 5
Went very nicely.
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Thomas Kennedy
โ 5
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Louann Meneses
โ 5
Friendly explanation was very clear.
Source: Google
Joanne M David
โ 1
Iโm very disappointed with this neurology office. I have been trying to reach them for weeks regarding a referral for an MRI. I have left multiple voicemails and have not received a single call back.
This lack of follow-up is very unprofessional, especially when patients are waiting for important medical care. Communication is extremely important in healthcare, and unfortunately this office does not seem to prioritize responding to their patients.
Source: Google
Lisa Wise
โ 3
Drs are fantastic but staff is terrible! They promise to return phone calls but don't until 3 or 4 days later even if you were in ER. Reina (assistant office manager) is the worst!
Source: Google
donna ghiselin
โ 1
Las Vegas Neurology Center is a disappointment for a medical facility. They are not professional at all, they have the worst communication ever. This facility should be shut down, they are not a good health care facility at All!!!
Source: Google
A.V. Donovan
โ 5
I had been bouncing around from doctor to doctor for many years. Thanks to the insurance companies I didn't get what I needed. I was referred here and I feel that I have a better chance at getting treatment that will help me.
Source: Google
Klair A
โ 5
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Mimi Williams
โ 5
The doctor & his assistant were both very professional & pleasant. They were patient with me & assuaged any fears I may have had.
Source: Google
Constance Carlson
โ 5
PA Bernadette is a treasure. I very much liked my first meeting with Dr Banda.
Source: Google
Ashly Glasper
โ 5
Dr that I seen was amazing and the student but the m.a was a little rude but over all very helpful
Source: Google
Timothy Ayala
โ 5
Office didn't provide surficiant care towards me
Source: Google
Julie Hatch
โ 5
We are very excited to find a Neurologist with such a high level of knowledge and compassion when we met with him. The staff is caring and ready to help, so many Neurological needs can be addressed all in one location is the icing on the cake.
Source: Google
Sofia Hernandez
โ 5
I saw a different provider at the hospital she was super super nice and for my follow up i saw a different provide he was so nice too!
Source: Google
William Dick
โ 5
Professional. Kind informative
Help is on the way finally thankyou
Source: Google
Yvette A.H
โ 5
Since I've been Bedridden I never Had Such Caring , Patient, Listened to Everything I Had to Say, Get Down to The Nitty Gritty Let's get You Well Again Doctor Attention ๐
Not Like this ๐คท
When I Thought about what I wanted to say .. The Reason for My Being There at The Clinic .. It's Like They Read My Mind & Ordered an MRI & etc.
๐ Doctor Robert Balsiger was Excellent ๐ He came in The Room & Said The Very Thing I was Thinking ๐
I Thank God for Dr. Robert Balsiger & The Staff because Now ๐ We can Finally Find out What needs to Be Treated in this Aching Body of Mine ๐คฆ
And Ease this Terrible Pain that I've had for Many Years ๐ ๐ .. ๐๐
I Highly Recommend LV Neurology Center for Now I Finally have some Peace of Mind Thank you ๐๐
Source: Google
Mike Lopes
โ 5
They have a very professional and helpful staff. The doctor showed true concern took his time to explain made me feel comfortable moving forward with my treatment. You donโt find places like this very often.
Source: Google
gustavo ruelas
โ 5
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Daniel F.
โ 5
100/100!!! My first time coming here. Front desk girls are very nice and helpful. Dr. Balsiger seems like a cool guy.
Source: Google
Candius Ford
โ 5
Both Jay and Celestina where very professional and kind to me today, and I would tell anyone with neurology issues to go visit them. And the Medical assistant was a pleasure also.
Source: Google
Belen Alvarez Villalobos
โ 2
Great Drs but really bad office operations. I was on hold for 30 minutes for the call to "drop." I call the line again for schedule testing and am back at the bottom of the queue. I wait and once again am dropped. By the 3rd time I call back to make my testing appointment that was ordered by their doctor and waited another 30 minutes to get their voicemail. I am on week 3 trying to get a hold of someone to schedule me. I have wasted 1 hr and 30 minutes trying to get through to someone. I decided to select a different option to get to a human and when I do they route me to the SAME line and queue. And I am back at square one. I have had to push my follow ups with Dr since my tests are not completed. I don't think I will ever get them scheduled. What a nightmare.
Source: Google
Carolyn Smith
โ 5
The staff is amazing and made me feel comfortable the minute I walked in. I enjoyed conversing with them and appreciated their expert and professional approach to every topic and test. A great team!
Source: Google
Kelly Lane
โ 5
I have had a rare condition in my hands for eight years. Dr. Balsiger was the first to explain it in detail. The entire visit from check-in to check-out was easy. Every staff member was friendly and courteous and seemed to genuinely care about me. Iโm excited to have a team on my side.
Source: Google
Colleen Miller
โ 5
Very nice and helpful. Look forward to having him as my doctor
Source: Google
McArthur Tobias Jr
โ 5
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Maria L
โ 5
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efrain perez
โ 5
Dr. Balsinger was professional, caring, answered all of our questions.
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Jose Hernandez
โ 5
Very happy to have Doctor Balziger as my physician
Source: Google
RENEE CODINA
โ 5
My son has autism and we saw Dr. Robert Balsiger. Dr. Balsiger was very attentive and professional. We scheduled an MRI and EEG for my son. I was very pleased with the attention and concern Dr. Balsiger demonstrated towards my son.
Source: Google
Lana LeSoleau
โ 5
I had a very positive experience and felt comfortable, seen and heard at Las Vegas Neurology Center! All of the Staff and Doctors were both Professional and Friendly. Iโm very glad my Primary Care Provider, Dr Karyn Harries, D.O., referred me here for their help! Iโm looking forward to my future appointments!
Source: Google
Petra Hall
โ 5
I'm scared
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Bob Myers
โ 2
Unfortunately, I'm going to have to recommend that you find another neurology practice. My experience with this one and that of my wife is that they are unresponsive, impossible to get a hold of, uncommunicative, do not follow up, and apparently are so overbooked that they make appointments 3 months in the future.
Source: Google
Patrick House
โ 5
Incredible technology
Source: Google
Aeshma
โ 1
They are super unprofessional, they treat you like garbage, 7 people working in the front desk and they make me wait 2 hours after my appointment to tell me that I missed the appointment because they skipped my doctor appointment having arrived early and having checked in.
Source: Google
William Alvear
โ 5
It was good.
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Michelle Mullins
โ 5
This was our first visit but I can say it was one of the best Dr. Visits I've had. They were ALL very caring, sweet, and compassionate. Clear with information and expectations.
Source: Google
Maria Kennemer
โ 5
From check-in to check-out, everything was smooth and well organized. I barely waited before being seen. The doctor was very informative and took the time to clearly explain my treatment plan. I truly appreciated the professionalism and efficiency of the entire visit.
Source: Google
Gary Epstein
โ 5
As someone who has had only 2 Neurologists for over 60 years, I can honestly say that my first interaction with Dr. Janda at Las Vegas Neurology Center, was a positive experience and he will now become my 3rd Neurologist.
Source: Google
Lorraine Mateck
โ 5
He was called to the exam room to complete a nerve conduction test. He was personable and professional.
Source: Google
julie fernandez
โ 5
Dr Mahajan, is a very thorough doctor and caring.
Source: Google
Michelle Mullin
โ 5
I have been coming here for about 5 years I see Dr.Kamen for Parkinsons disease and I see Bernadette Sinsorion for other Nuerlogical reasons from the checkin desk to the medical Assistants and Doctors you will never go anywhere better. They really care about there patients and I will never go anywhere else. I wrote this before Dr. Kamen was no longer a Doctor hear. I was told he misdiagnosed a lot of patients. I'm not sure if I will stay with this center or go elsewhere I'm doing research on the new doctor they assigned me to.
Source: Google
colin mccarty
โ 5
Professional and caring.
Source: Google
lacey neal
โ 5
The doctor himself was worth the wait, however I do feel that you shouldnโt have to wait over an hour for an appointment but so far weโre happy with his suggestions and we will see how it goes
Source: Google
Benjamin Curtis
โ 5
Very caring and communicative. Told me every step of the way what he was doing and was very respectful and attentive with care
Source: Google
Charles Blanton
โ 5
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Dedra
โ 5
Everyone in the office was professional and courteous
Source: Google
Lionel Johnson
โ 5
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Rasheeda
โ 5
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Greg Wiesenthal
โ 5
Dr. MAHAGAN is fantastic. I highly recommend Dr. MAHAGAN & L V Neurology Center.
Source: Google
Glenn Taylor
โ 5
Source: Google
Toni Thomas
โ 5
Dr. Mahajan listens to his patients, and genuinely cares about their well-being. He is respectful, a great doctor, and a quality human being!
Source: Google
thomas anderson
โ 5
Very professional, explained everything in a way I could understand. And definitely made me feel I will receive the care and treatments I need for my condition.
Thank you.
Source: Google
Luis Rosique
โ 5
Nuevamente tengo Q redefine por este medio, ya Q no me quieren dar los resultados de los exรกmenes Q me hicieron tanto en su clรญnica como los Q me mandaron hacer con otra clรญnica, alguien me llamo y me dijo Q ya me los hiban a tener y no se volvieron a communicar CONMIGO, mi nombre es Luis Rosique y mi techs de nacimiento es 8/2/46.-
Source: Google
Dorit Keren
โ 5
dr. Mahajan was very helpful & detailed oriented, he explained everything to us very accurately.
Thank you
Source: Google
Miranda Sutton-Fleming
โ 5
My doctor found me while I was hospitalized years ago
So when I ran into another issue I came back to him
Attentive on my issues and willing to help
PS not bad on the eyes either
Source: Google
basil kosa
โ 5
Excellent Dr. very eligible and smart
Source: Google
Tara Cooper
โ 1
The two times I have been here, I waited to see a dr for over one hour past my actual appointment time. Last time I was here, they told me they would call me to set up testing within two weeks. They never did so I called. They told me to be patient that they were back up. I called again a month later and they said please be patient they will call to set up appointments for testing. Never did. I called again about another month later and the lady said to stop calling and to be patient. No disrespect, but I was beyond patient waiting for almost 4 months by the fourth time I called, my referral had expired. So I had to go back to my primary care dr and get ANOTHER referral. Las Vegas Neurology couldn't get me in for 3 months. It has now been over a year and NOTHING has been resolved and I have had no testing. I am beyond frustrated as I am suffering in SEVERE pain! Crying myself to sleep every night in pain and waking up barely able to move and crying in pain. I was just informed there are still two people ahead of me. Which means I probably wouldnt be seen for another 2 hours which makes 3 hours late appointment. I am going to ask my primary care for a referral for different place. DO BETTER!
Source: Google
Michael Rose
โ 5
Prompt, responsive, courteous & professional. Kiosk times out quickly so have id & insurance cards ready before you begin. Alternatively, ask staff for assistance.
Source: Google
charlotte engeseth
โ 5
Everybody was so nice and professional. They were very prompt in booking the tests that I needed and the wait time was very reasonable.
๐๐ผ๐๐ผ
Source: Google
Chika Luna
โ 5
Dr Paul and his assistant were gentle and kind, they explained the process and they had patience.
Source: Google
Lonie ladd
โ 5
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Rogelio Madrigal
โ 5
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Leonor Quintero
โ 5
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Leesa Baccellieri
โ 5
They were all wonderful. My doctor was kind, caring, and compassionate. Thatโs all a patient should have to deal with when suffering in pain.
Source: Google
Miya MPY
โ 5
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gwendolyn phillips
โ 5
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Susana Pacheco
โ 5
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Bill Hickmann
โ 5
Great experience, staff was great as well as the doctors excellent excellent explanation of what the next steps of treatment should be
Source: Google
B Shaw
โ 5
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Alejandro Raidel Brito
โ 5
Excelente atenciรณn de todo el colectivo
Source: Google
Joseph Ferreira
โ 5
My experience was beyond reproach. Everyone who greeted me and facilitated my appointment was friendly, responsive and helpful . Dr Janda and Dr FAAN were fantastic and took the time to explain all facets of my health. I would recommend this office and practice to anyone in need.
Source: Google
Lydia Armendariz
โ 5
Source: Google
Aric Dororthy Cook
โ 5
Very thorough looks at all possible cures even homeopathy.
Source: Google
Miguel Lewis
โ 5
Very nice doctor
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Keith Pearson
โ 5
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Cathy Hignite
โ 5
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Gabriela Madero
โ 5
First let me say I was so impressed , I was a nurse for 30 plus years in California,untill I became disabled due to a work injury. Dr Mahajan reminded me of how times use to be and why I became a nurse. He has such a humble , happy pleasant attitude , shook my hand , explained everything and was extremely gentle , fast and efficient. I had a nerve study done before and if you had one you know itโs not a pleasant experience, having had them before in the past . He made it painless . I left so pleasantly happy and surprised at the care I received . I also would like to recognize Dillion the tech that did the first part of the study . All I can say is wow , god bless and I hope everyone can experience this kind of care !! Dillion was nice , fast and efficient. Thank you both so much !!!
Source: Google
Patty jeffries
โ 5
It's always a pleasure having a visit with
Dr Mahajan He has a big heart carrying he takes the time to talk to you & It explains the problems u might have, his assistant Amy she's the best so friendly she keeps her word calling u on everything appts etc.
Calling the office front deck is a nightmare
Never get threw.
So make sure you have Dr Mahajan phone # ex line Amy will call u back the same day
Thank you Dr Mahajan & Amy
Patricia Jeffries
Source: Google
Victor Reynoso
โ 5
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Robert Holzlohner
โ 5
Excellent service from check in thru discharge. Front desk folks very helpful. Dr Balsiger and the tech - whose name unfortunately I cannot remember - were very friendly and professional.
Source: Google
John Miller
โ 5
Concerns about onset of "sundowners" sent me to see MD who sent me to Clinic. There concerns were addressed and a plan established to make determination. Could not ask for more.
Source: Google
Jazzmine Mills
โ 1
I was referred to this place I got there at my scheduled time Worried I wasnโt gonna make it, but I got there in time Checked in waited 20 minutes, which was fine thatโs the norm. Then they called me back into a room. The lady who took me back in the room had my paperwork in her hand and said oh yeah we even have your blood work OK great An hour goes by no doctor So my brother, who was with me asked when will the doctor be in all heโs running behind? OK, another hour passes by no doctor by the time 5 oโclock came I started to get hot under the collar so I went to the front and told them to cancel my appointment. I better not be charged Because I showed up, but the doctor didnโt then the lady who originally put me back in the exam room told me they lost my paper work thatโs why Doctor didnโt come in? What excuse me? I donโt know if I can believe this because she had my paperwork in her hand when she first put me In the exam room I seriously think that this doctor either overbooked himself or the people in the front probably overbooked him but either way be prepared to wait hours upon hours By a time 5 oโclock came, I lost my patience so I couldnโt wait anymore. I left. But I strongly feel if a doctor doesnโt know how many patients he has to see or if the paperwork gets lost what else he doesnโt know how to do? Thatโs the real reason I left
Source: Google
Eric Blazian
โ 5
Las Vegas Neurology Center is truly top notch. The automated check in was quick and easy, I was seen right on time, and the office was clean and comfortable. Dr. Janda was warm, professional, and incredibly thorough, he took the time to explain everything and made it clear he would personally ensure nothing was overlooked. His sincerity, compassion, and genuine care immediately put me at ease, and I left feeling confident that I was in the best possible hands.
Source: Google
Karen Hill
โ 4
Easy sign in, short wait. Staff was friendly and professional.
Source: Google