★ 5

Judith Yu and the staff are truly caring and compassionate and they listen to what you say and they help you. I highly recommend this office

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★ 5

I was completely satisfied with the explanation of all the tests that were conducted.

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★ 4

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★ 5

The staff was quick, efficient, and very pleasant. Thr doctor was thorough and didn't waste time on sending me to get another MRI etc since I had already got them done at the hospital a few weeks ago. It's hard to find good doctors. I highly recommend them.

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★ 5

She was very patient & thorough!

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★ 5

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★ 5

Great job in listening and understanding. Took time to answer our questions and help us.

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★ 1

Poor

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★ 5

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★ 5

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★ 5

Good staff. Great doctors. We have never felt rushed. They truly take the time and listen.

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★ 3

Entire visit seemed extremely rushed.

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★ 5

This office is efficient and very personable. Michelle is such a great practitioner. I enjoy the personal touch I get when receiving care.

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★ 5

Very detailed inquiry of symptoms. Short wait room wait.

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★ 5

Doctor Yu is amazing. She was able to quickly diagnose me and gave me the medication I needed to help with my really bad headaches. I've been going to Hart for a couple of years now in the medication has been really good and my headaches are not nearly as bad or as frequent as they used to be.

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★ 5

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★ 5

She put my mind at ease!

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★ 5

She was very attentive to my son’s needs! Very friendly and good listener!

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★ 3

Michelle probably spent 5 minutes with me. Asked if I had facial pain and when I answered no, she said ok see you in July. No exam or anything.

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★ 3

First visit, great. 2nd visit they were 2 hours behind. Test got done but killed my afternoon. Had to work. Cut into my time. Unacceptable

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★ 2

Received multiple texts reminding of appointment. Sat in waiting room for almost 2 1/2 hours. Not acceptable.

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★ 1

I am extremely disappointed with my experience dealing with Dr. Soyoung and the staff at Desert Radiology. Every time I call the office, nobody answers the phone and I’m constantly told to leave a voicemail, yet I never receive a call back. The lack of communication and professionalism is unacceptable, especially when patients are trying to get important medical information or assistance.

As a U.S. Veteran, I expected to be treated with respect and receive proper support, but instead I’ve felt ignored and brushed aside. I would not recommend wasting your time or insurance money at this location if you expect reliable customer service and professional patient care.

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★ 5

Amazing

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★ 1

Salcedo Fernandez came in unprepared. The information shared could have been a phone call, but she wanted my copay. She did not provide any help and made multiple contradicting statements.

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★ 1

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★ 3

Great Dr and staff but the wait was over an hour.

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★ 5

Everything was great. Thank you
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Please try again. It will not send

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★ 5

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★ 5

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★ 5

Very good.

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★ 5

Michelle is professional but keeps it fun. Great personality and practitioner. Dr. Yu’s practice is great.

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★ 5

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★ 2

Kinda sucks, employees aren't that nice.

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★ 4

Nurse judith Yu was very business,
Ordered MRi, nerve tests and listened to all my problems !!

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★ 4

The front office staff was friendly and helpful. Judith Yu was very thorough and she listened when I explained my symptoms. Overall, I am happy with my visit.

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★ 3

The staff and doctors were friendly. However, I left each appointment with no results and another 3months before the next visit. I have yet to get any reviews from any of the concerns and tests that I have taken. Xrays from 10 weeks ago still with no Dr. Review. And now nerve testing taken today and scheduled for review at the end of July. And no instruction for blood work or MRI. Just prescriptions to mask the issue. I am disappointed with the lack of communication

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★ 5

Very efficient, detailed, and professional. She always makes me feel comfortable when I’m in her office. I’m lucky to have her as my physician.

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★ 1

Unnecessary test to be done without consultation from Dr or results from X-ray. Asked to speak to manager but refuses to call back or be of assistance, trying to scam patients out of money if you pay with your own insurance.

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★ 4

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★ 5

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★ 4

I’d give a 4.5 but Google wouldnt let me…. :-)

I appreciate that Judith took the time to listen to my concerns. It felt nice to be heard! I hope we get to the bottom of my migraines. It’s been too long figuring it out (with other MDs). Thank you!

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★ 5

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★ 4

It was a good visit. Couple of things I noticed I was never offered water during my visit. Thankfully I brought my own. One other thing that i noticed there wasn't a table next to the bed to place your phone or water near you. I had to place my personal things on the floor next to the bed. I had a very hard time reaching them. I also did hear noise sometimes which woke me up. A white noise machine might help drown out any noise.

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★ 5

Dr Yu was very thorough and very patient. They listened to everything I had to say and I didnt feel rushed. ♡

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★ 5

Great lady paid attention to detail

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★ 5

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★ 5

Friendly staff, felt like I was in very good hands! Dr. Yu made me feel like I was in the right place and this was just my first visit. As well as a short waiting time.

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★ 4

9/10
Great

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★ 1

I’ve had test done by your associate for six months now have have been waiting for the results. I come to your office today. I’ve received at least four text messages and no point did anyone ever discover that I didn’t have prior authorization from my doctor for this appointment pretty darn sad. I will not be back ever.EVER!!! And everyone on Next Door Neighbor will know about this Dr and your business😡😡😡😡😡😡 One year I have been waiting for these results one year, Pathetic! I could’ve had 10 seizures by now👎👎👎👎👎👎👎

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★ 1

The biggest disappointment, I arrived for a follow up appointment unable to speak clearly struggling to walk and asking thru tears for help. I was met with front desk staff asking for my forty dollar copay as I’m struggling to ask for help (a nurse). My motor skills off so bad I struggled to get my card out. After paying someone appeared to take me to a back and informed me doctor was running late. I was ask to get up on the table multiple times, don’t put an epileptic on a high table especially when they’re possibly having a seizure. All I got was you may have anxiety, here is a RX. I had to have family come get me and take me to the ER, god forbid I was having a stroke. I am now undergoing a long list of testing as it’s not stopped. This place is the biggest waste of time and money. Never an answer just another appointment and copay.

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★ 1

Talked to 2 different staff members asking to talk to the medical assistant. I need to adjust my current medication to decrease my foot pain. STILL WAITING FOR A CALL BACK 48 HOURS LATER. There is no one in office on Friday to put in prescriptions, I guess no one gets sick on Friday, Saturday or Sundays. TERRIBLE PATIENT SERVICE, AVOID THIS PRACTICE

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★ 5

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★ 5

I’m the only child and making the decision to move my mother from Maui to Las Vegas almost 7 years ago has been physically and emotionally exhausting. Marites really listened to my concerns, I try as much as possibly to be helpful to not only my closest friends but also to my family. I take in the weight so they don’t have to. I’m really hoping the doctors can find an answer as to why my mother behaves the way she does, she is verbally abusive and manipulating. It’s sad to say but I have no good memory to compare this behavior to, this is normal behavior for me just 10x worse maybe because she is now older ?? I just really need help with this and hope I can find some answers to my questions.

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★ 5

The email tech is really nice very gentle, Cody thank you for being so patient with me

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★ 5

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★ 5

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★ 5

I’m a new patient and was waiting for my second appointment when the migraines got out of control. Tried getting a cancellation appointment but had to go to the office and ask to see a Dr. They were so kind and understanding something I never expected. Liza took care of me and really understood what I’m going through. Thank you so much for your help.

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★ 5

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★ 5

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★ 4

Staff is excellent. Visit was timely, but 6 weeks out FOR EMG ridiculous. Our health system has gone to shit.

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★ 5

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★ 5

Very professional and very knowledgeable.

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★ 5

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★ 5

She made my mom comfortable during the appointment which is truly helpful. Michelle is very knowledgeable and professional. Explains well of status of patient and why the tests and medications prescribed are given. So lucky that she is our provider for our mom .

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★ 5

I’ve been coming to Dr. Yu in this office for 15 years. He’s a fabulous neurologist has helped me through many things I wouldn’t switch. He’s one of the best doctors in this town.

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★ 5

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★ 5

Michelle did just fine. She checked for things that I had not considered, and ordered tests that will help us.

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★ 5

Everyone was so helpful

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★ 1

Absolutely the WORST! I visited this place last year and the Doctor kept trying to push meds on me after I asked to FIRST be treated with lifestyle changes and only if the problem persists would I do meds. She prescribed meds anyway and then I had to fight to keep from being charged. And now I'm switching to a new neurologist. Guess what? I had to call not once... Not twice but 6x! I left 4 voice mails. Whoever Amy is that handles patient records you need to learn to answer your voicemail or your phone in general. You people have the worst customer service. Who only uses fax? People this is 2026 get secure email, get DosUSign, get a patient portal. Figure it out.

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★ 5

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★ 5

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★ 5

She was great. Listened and gave great feedback. I felt like we have a good plan going forward. 😌

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★ 5

Office is great. Mara Bishop is very professional and gives quality time as well as listens to your needs. Very hard to get an appointment with her but it is worth the wait.

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★ 5

Very friendly listened to all concerns. Will definitely refer people too her!!

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★ 5

Pleasant and relaxing exsperience

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★ 5

All staffs are very kindly and a specially
Mara,NP is a good listener and knowledgeable about the field.

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★ 5

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★ 1

Very poor communication and follow-up.

I was given a Quest lab order with no clear explanation, and when I later called to ask whether fasting was required, no one answered. After leaving a voicemail, I eventually got a callback, but they still could not answer the question and told me to ask Quest. Quest then told me to confirm with the doctor’s office. That kind of runaround is unacceptable.

The MRI referral was also mishandled. I scheduled with SimonMed, only to find out later that it was out of network with my insurance. I called again, left another voicemail, and got no response. I also sent a portal message and received no reply.

Patients should not have to chase basic answers and clean up avoidable referral problems themselves.

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★ 5

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★ 2

On this visit we saw Michelle NP to receive the results of my husband's brain scan. A short visit. We found her to be quite curt, she almost totally ignored my husband as she spoke to me about his diagnosis. No real suggestions: just nutrition, exercise, don't fall down, ... she actually said that he'll eventually be like a baby again!
Not very caring or helpful.
Our earlier visits to other NPs at this office were quite different, much better.

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★ 5

I had an appointment with Dr. Judith Yu today. My son n i both thought the wait would be extended so we came prepared with lunch for him to eat while I awaits for my visit. However the whole entire process from arrival.to check-in, to the actual visit and then checkout was faster than we had anticipated. The staff were very friendly. The office were big, clean and very airy. Not congested like most doctors offices. Dr. Judith personally was very attentive and asking me many questions to get to know more in depth about my condition. I felt very appreciated and that my visit were well taken care of. Thank u Dr. Yu and staffs.

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★ 5

Quick efficient professional and kind from a-b thanks!!

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★ 1

worst planning facility here. reschedule multiple times what is the deal? either over booking, poor management, doctors going on vacation or doing their own lives or probably a mix of all.

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★ 5

The front desk was helpful and nice. I’ve seen 3 different dr. & they lessen, easy to talk to.

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★ 5

Very thorough.

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★ 5

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★ 3

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★ 4

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★ 5

Always a good experience!

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★ 1

Avoid!

TLDR: Care was subpar, office was disorganized, absolute nightmare trying to get records from them to establish new Neuro.

My Neuro for migraines retired, and I chose this place because the location was more convenient. What followed was an absolute mess.

At one appointment I followed the instructions on the large sign in the window (wait until called forward) and they got upset and snapped at me for not stepping up to the window. Hardly a big deal, but in general the office was never kind of overly helpful. More than once I had to wait for them to stop gossiping to help me.

My Neuro required me to get an MRI, despite having an established history, several prior MRIs available and detailed medical records at her disposal. I wasted hundreds, not to mention my time, on a pointless MRI. She glanced at it, said there was nothing there, and sent over my refill. No duh. My migraines are well documented and well controlled, and have been for years.

At all of my appointments, my Neuro scarcely knew my name and spent less than 5-10 minutes with me.

Most of these were not worth mentioning at the time, but it paints a picture, and I shouldn’t be surprised at what happened when I left. I moved and it took SIX MONTHS to get my records. I called repeatedly to get a referral and my records. They would say they were submitting, and to give them time to process. Then I have to give time for the new office to process. 1-2 weeks each and you can see how this adds up. Finally last month, I ask to send everything to me. Clearly trying to send directly to my new neurologist is not working, I will hand deliver. Then, they tell me they won’t send a referral, at all. I ask what happened to all the other times I requested, they don’t know. I was told 3 separate times my records had been mailed, and never got it. I asked for a continuation of care letter, and even that was sparse at best. When I finally got my records (after paying to get them faxed because this has taken so long that my preventative meds were at risk) it was sent postage due! Seriously, avoid this office. They are not invested in your care and the office is a mess.

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★ 5

I really appreciated how they worked with me to get my Botox for migraines approved through Medicare. And when it came time for my botox, I was in and out within 20 minutes. Very efficient!

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★ 5

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★ 5

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★ 5

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★ 5

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★ 3

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★ 5

Good visit with Dr.

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★ 5

Great service Provider was very knowledgeable. I will return for future services.
Thank You!

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★ 5

I’ve never had a bad experience with Judith.

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★ 3

The medical aspect of this place is good but the provider made my daughter very uncomfortable with not understand her concerns/condition.

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★ 5

Professional and knowledgeable

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★ 5

Everyome at this office was pleasant,
professional and friendly! Couldn't
ask for more!

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★ 5

Judith was very very nice and I was very comfortable talking to her and she was attentive and made eye contact she was very very helpful. Everybody there is very nice

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★ 5

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★ 5

As a new patient, I was very happy with the Care I received.
Thank you.

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★ 5

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★ 5

Entire staff was great. Judith was everything that I would like a p.a. to be. Patient and attentive.

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★ 5

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★ 5

No tienes q esperar mucho y te dan el tiempo suficiente

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★ 3

The doctors are great, especially in the hospital care, as far as the APRN in the office I found to be inaccurate as they can't answer any specific questions or issues the have to refer you to your PCP to get your answers

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★ 5

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★ 5

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★ 5

Quite a thorough and professional experience. Prompt and informational.

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★ 3

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★ 5

Everyone is Amazing!

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★ 5

DR Zhang has done an excellent job taking care of me. My psychiatrist had me taking artane and it was making me shake and fall. Dr Zhang realized that and put me on a medication that stopped the shaking and involuntary mouth and hand shaking. He knows what he's doing. Great doctor 🏥.

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★ 5

Dr. Judith Yu was excellent and took her time to explain me the test results, prescription and recommendation.

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★ 5

I see Marites Pilapil at Neurology Center of Nevada on Horizon Ridge. She is amazing. She spends the time with you to listen to your concerns and is very caring. This is very rare these days.

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★ 3

Lobby was filled with a heavy aroma of marijuana until an employee propped open all doors. Wait time was minimal, but the Doctor did not take the time to tell me anything about what he was doing.

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★ 5

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★ 5

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★ 5

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★ 5

Good and efficient service. But a bit fuzzy about finding out results of testing.

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★ 5

Michelle was great, made me feel very comfortable during the injections

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★ 4

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★ 1

They woke me up at 3:45 am to get rid of me. RIDICULOUS.
I was expecting 6:30, and that's early.
All of the Televisions in every room are non functional and have been for 1.5 years, staff explained.
Pay the Cable Bill.
How damn CHEAP do we need to be???

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★ 3

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★ 4

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★ 5

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★ 5

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★ 5

Very polite and answered all my questions

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★ 5

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★ 5

The doctor and his assistant were the best, gentle, kind, and efficient

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★ 5

Met Michelle for my 1st follow-up visit. She is very sweet, caring and thorough. Love her energy!
Thank you for taking the time to explain everything to us and for answering our questions.

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★ 5

Very pleasant

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★ 1

Not very thorough explanations and felt like Doctor was shoving me off to avoid questions.

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★ 1

Doctor did not amply cover what to expect ahead of time with EMG and NCS tests. Dr.Santos Yu was unable to competently answer my questions with results of previous tests taken May 2022 so he simply rushed out of the appointment and stated questions can be addressed during our next scheduled visit 2 months out to b March 19, 2026. Further, we are unable to make earlier an earlier appt which is important considering patient has been in and out of pain since mid October of 2025.

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★ 5

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★ 5

Nice staff. Doctor was great. Very happy with my visit

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★ 5

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★ 5

She was very informative and took her time to explain everything to me!

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★ 5

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★ 5

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★ 1

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★ 4

You might find another center that will offer more in depth conversations and discussions about your particular problem or situation. I did not find that at this location.

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★ 5

Informative, patient, kind and clean. Dr. Yu is amazing.

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★ 3

Very long waits (over an hour) and doctor spent maybe 3 minutes with me. Wasn’t familiar with my chart and medical history that he had access to review. Seemed unprepared and uninterested and patient well being. Wouldn’t recommend, but specialists options are limited obviously so take what you get.

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★ 5

Judith Yu was patient and addressed all my concerns. She did a thorough assessment of my medical condition. Ordered lab and other tests to which I agreed.

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★ 5

Very pleased with the service. Thank you

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★ 5

Dr Judith was excellent. She explained everything to us and showed real compassion for our diagnosis.

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★ 1

They haven’t changed much. Wait time is never, never under 30 minute. Dr’s make you follow for your visit there not prepared for. Unprofessional and slow plus very uncaring. They don’t remember you. They do don’t respect your time. Zero if they had it!😖

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★ 5

Very professional

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★ 5

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★ 5

Finally a doctor who listened to me.

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★ 5

Staff was very friendly And wait time was very short.. Doctor answered all of my questions

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★ 5

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★ 5

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★ 5

Very kind and assistive to my needs. She took care of me and gentle with explaining my symptoms. Explained the visit vey well.

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★ 5

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★ 5

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★ 5

I experienced a medically professional and caring environment. I felt that my concerns and needs were addressed properly and I would definitely refer family members to this office.

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★ 5

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★ 1

Scheduled us during lunch,so we then had to wait over an hour .the doctors do not talk with each other so when we come back for a follow up it’s like starting all over…

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★ 1

Do not recommend. Over and double booked constantly. They cancel last minute then put you to the end of the line. Their botox (migraine) gals don’t know what they are doing. No consistency with placement or the 12 week interval they require to be effective.

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★ 5

Clear explanation of what is going on with my husband 's MRI result and what to do in the future

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★ 2

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★ 5

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★ 5

NP Judith Yu, that has seen me today is a very kind and caring person. She explained to me very well my medical issues and what I should do to lessen my physical pain. Thank you Ms. Judith Yu !

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★ 5

I received good attention

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★ 5

Cheerful and friendly to everyone and attends asap to her patients.

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★ 5

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★ 5

Every was super nice and very courteous. I was told to let them know if I needed a break. I didn’t but kind of them to ask. They really put the patient first!

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★ 1

My husband and I tried calling the clinic multiple times, and it has been more than 24 hours without a response. My husband was experiencing rashes from the prescribed medication, which made the situation concerning. Although a medical assistant called once and said they would ask the doctor and get back to us within the day, no one ever followed up. There was a clear lack of urgency and concern for patient care. This was extremely frustrating, especially when you trust a clinic to prioritize the well-being of its patients.

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★ 5

Michelle is amazing and was so kind and understanding when talking with me today while I was upset. Always love seeing her and her cheerfulness.

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★ 5

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★ 5

Quick to the point

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★ 5

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★ 3

Do not leave their office unless you have absolutely everything taken care of, prescriptions, questions, whatever . Trying to get in contact with them to resolve an issue you’ll be sent to a voicemail and you won’t get called back until a week later and you’ll play phone tag forever with them.

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★ 5

Good listener. Read results of test that did not give answers. Overall okay with service.

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★ 5

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★ 4

Dr S.Yu,Michelle Fernandez pa & staff are nice and friendly,wait times are quick after checkin in, i just was a bit unhappy that part of my test results,had to be found at my follow up appointment but then tgey found them but M.Fernandez said oh i cant give them to you tho cause they hadnt been signed off on yet, so now i haved to wait until march 4th 2026 to get them, that was the soonest they had available…why sho IU of I haved to wait to that long when it was their mistake of not having my results ready for my follow up test results appointment. Smh I’m still unhappy…..

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★ 5

I recommend Dr Zhang and the Neurology Center of Nevada. This was my first appointment. Dr Zhang was well prepared, knowledgeable and answered all my questions. A total professional. I'll add, the office personnel had me in and out in no time. When can a patient say that!

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★ 5

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★ 5

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★ 5

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★ 5

Very professional, helpful and easy to talk to

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★ 1

I’ve been emailing and calling several times. I’m pregnant with migraines and was referred because my OB was concerned. The appointment was rushed I could hear them outside the door saying I was the last one of the day. I felt dismissed and when she ordered me further testing they couldn’t get me in to actually go over results until my due date. It’s like if my OB is concerned why would I come back when my baby is already about to be born. They also messed up my accommodation letter and I have yet to get a call back about getting it fixed. It does not feel like this place cares about their patients.

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★ 5

NP Yu and Dr Yu were both excellent. Very knowledgeable, professional and great bedside manner

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★ 5

From checking in, getting my vitals taken and seeing Michelle Salcedo Fernandez, everything was excellent. Everyone was professional, answered the questions I had and were very pleasant. Highly recommend Neurology Center of Nevada!

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★ 5

I was seen close to the time scheduled. While I had made an appointment with the physician assistant, the doctor came in and read the MRI. Very professional and was treated well.

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★ 5

Front office staff was friendly and welcoming, Judith was compassionate and listened to all of my issues!

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★ 5

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★ 1

I don't feel that my concerns were addressed by this representative who seemed more like a clerk than a medical professional

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★ 5

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★ 5

Friendly staff, clean environment, short wait time. Dr. Marites is professional, asks pertinent questions, had all my info from prior tests. Excellent.

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★ 5

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★ 5

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★ 5

My first appointment at Neurology was very pleasant. The NP, Ms Pilapil was very thorough with her examination. I was very pleased with the service I received from the front office and back office as well.

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★ 5

Appointment was fast! Had all info, right to the point, ordered testing and scheduled follow up etc! Staff was great. Recommended! 😁 I drive in from Pahrump as well.

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★ 5

Very professional and made me feel at home.

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