Optic Gallery

Las Vegas, 5705 Centennial Center Blvd Ste 150, Las Vegas, NV 89149, United States | β˜… 4.8 (442 Review)

πŸ“ž +1 702-868-2020

Optic Gallery

Category

Optometrist Contact lenses supplier Eye care center Glasses repair service Sunglasses store

Description

Dr. Hartman is board certified in the treatment and management of ocular disease, he is additionally certified in the diagnosis and treatment of glaucoma. Dr. Hartman practices complete eye care, ranging all the way from pediatric to geriatric patients, ocular emergencies and trauma and both acute and chronic ocular disease. Dr. Hartman additionally focuses on contact lens fitting for difficult to fit corneas including Keratoconus, Pellucid Marginal Degeneration, and Post Refractive Ectasias.

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Reviews

lynnora ruth

β˜… 5

Flawless, just flawless. The entire experience was wonderful. Dr Hartman was friendly, professional, and thorough. And I can't say enough about Cindy who took care of me after my exam. The would staff was great.

Source: Google

Papa Lynch

β˜… 3

I felt like when I first got there the girl that brought me back was kind of rude and not very friendly, and my wife came in hours later and are an hour later and told me the same thing she felt the same way, but the people in the back are very nice and sweet so I feel like just a front girl was not friendly at all so they should probably switch her out

Source: Google

Michelle Goldman

β˜… 1

Unfortunately, the front-office environment here lacks basic patient consideration. I came in for a painful eye injury accompanied by an intense headache, only to wait in a lobby where the front desk was blasting loud rock music. Asking the staff if the volume was suitable for a clinical waiting room was met with a dismissive, unprofessional attitude. A medical office should offer a calm, healing environment for people who are hurting. Managing two medical practices myself, I know firsthand that patient care starts at the front doorβ€”and this team missed the mark completely.

Source: Google

vincente β€œVP” Poon

β˜… 5

Wow, This store optic gallery is amazing. An employee named Joyce was way beyond. She’s really kind and helpful. I wish I have an employee like that. Marvelous.

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Flavia Agostini

β˜… 5

Great staff and glasses

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Wayne Reid

β˜… 5

Quick and thorough visit for my eye exam. Shai was very kind and helpful.
Dr Horton made you feel comfortable while doing the exam, I would recommend.

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Beverly Ritzel

β˜… 5

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Rebekah Reed

β˜… 5

Very nice, thank you!!

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Ashley Ross

β˜… 5

Everyone was very helpful and the huge frames selection made my experience very smooth and easy.

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KT

β˜… 1

For vision they are fine. But if you have a disorder DO NOT go here. The solution they prescribe will make you blind and wall greens specifically asked me if it went in my eyes and that’s exactly what the eye doc told me was ok. I bought a script to put on my eyes and it can make me blind. When asked about it they say that never happens and they prescribe it to everyone.

Source: Google

Jennifer Koper

β˜… 5

Splitting my time between Vegas and California, I needed an eye doctor out here in Nevada. Dr. Hartman and the team came highly recommended by several people that I asked. They were able to get me in right away did a very thorough examination. Dr. Hartman took the time to explain everything to me that was going on with my vision and answer all of my questions. They will be my new regular.

Source: Google

Jesse Alcala

β˜… 5

Great optometry office for your vision needs. The staff if knowledgeable and friendly and Dr. Todd Hartman is great and very professional.

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Matthew Gruttadauria

β˜… 5

Clean facilities and Great customer service!!

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Kelly S

β˜… 5

The staff here is amazing and friendly!

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Narissa Staples

β˜… 5

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Peter G

β˜… 5

Cindy was great

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Karla Dezonia

β˜… 5

Love how professional they are

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Tiffany Tan

β˜… 5

I had a wonderful new-patient experience with Dr. Hartman and his staff at Optic Gallery. They took the time to explain my contact lens options and educate me on caring for my eyes. Everyone was helpful and welcoming, and they made the purchasing process incredibly easy. I highly recommend this practice!

Source: Google

Jordan Heitman

β˜… 1

I had an extremely unprofessional experience at this office that ultimately forced me to walk out and cancel my appointment.
When I politely declined the eye puff test, the technician had an intensely disproportionate reaction. Rather than professionally explaining whether the test was required by insurance or policy so I could make an informed decision, the situation devolved to the point where two separate staff members confronted me, claiming I had "made the technician cry" simply by setting a basic boundary regarding my own medical care.
Holding a patient responsible for a staff member's standard emotional response to a simple refusal is absurd and unacceptable. Refusing a routine test is a normal part of medical consent and should be handled with professional, clear communicationβ€”not dynamic guilt-tripping, blame-shifting, and emotional drama. I will not be returning to a clinic that handles standard interactions in such an unprofessional manner.

Source: Google

Chris Davignon

β˜… 5

Great experience and staff was very friendly and helpful

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Michael Lucero

β˜… 5

The staff here is always amazing and super friendly. They take their time answering all your questions ensuring you leave at ease and in great style!

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Aisha

β˜… 5

⭐⭐⭐⭐⭐

I had an excellent experience at Optic Gallery Centennial! From the moment I walked in, everyone was welcoming and professional. Dr. Eric Bendicion was thorough, knowledgeable, and took the time to explain everything about my eye exam and answer all of my questions without making me feel rushed.

A special thank you to Chy for providing exceptional customer service. She was incredibly patient, friendly, and helped me find the perfect pair of glasses. She made the entire process easy and enjoyable.

The office is clean, organized, and runs efficiently. I highly recommend Optic Gallery Centennial to anyone looking for outstanding eye care and a team that truly cares about their patients. I’ll definitely be returning for all of my future eye care needs!

Source: Google

landin biggs

β˜… 5

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xRj 15

β˜… 5

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Jennifer Bruno

β˜… 5

As always, optic gallery is the best!!

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cullumab

β˜… 5

It was a great visit and no pressure. Shy was very helpful and energetic. Great customer service. Thank you so much for the discount!

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Colton Seaver

β˜… 5

I've been going to this location for years. By far the best eye doctor I've gone to and they always take care of me. The staff is consistent and great. Highly recommend going if you haven't.

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shawn Gilman

β˜… 5

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Lucy Teel

β˜… 5

they’re so kind!! i love coming here

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Lxndr Rys

β˜… 5

We tried them last year (2025) and my family liked the service. Staff are very attentive, friendly, and always smiling. So, we went back for our annual check-up this year. And the staff are even more attentive, friendlier, and still always smiling. My family is very happy with the service. We will come back again next year.πŸ˜ƒπŸ˜πŸ˜

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Luke Thornton

β˜… 5

Been going for years and the optometrists and staff have always been great. They have a great selection of frames as well.

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Blair DuCray-Oppat

β˜… 1

Terrible customer service. Possibly breaking the law with their records management.

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Izzy Varlos

β˜… 5

Awesome place!

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humberto jacquez

β˜… 5

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Laura Perez

β˜… 5

Great customer service and fast service.

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Theresa Frazier

β˜… 5

I love this place!

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T Taks

β˜… 5

Had a great experience at Optic Gallery Centennial! Dr Trinh was thorough with examination and Cindy was wonderful with helping me pick & get my new contact/glasses prescriptions!

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Vanessa Sanders

β˜… 5

Experience the best customer service!

I was in and out within the hour.

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Aubrie Bales

β˜… 5

Cindy was FANTASTIC! She was so so patient at helping me find the perfect frames for me. Dr Trinh was so sweet and made me feel so comfortable in the process!

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Beverly Clendenin

β˜… 5

Just finished my eye exam with the doctor and I couldn’t be happier with the experience. The doctor and staff were friendly, knowledgeable and so helpful. Thank you Cindy for your patience in helping me find the perfect glasses! πŸ€“ Highly recommend.

Source: Google

Marissa

β˜… 5

We always get a friendly welcome. The staff is in great spirits and very helpful. We have tried other locations and had to come back because of the awesome doctors and staff.

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Rebecca Septer

β˜… 5

Such a great selection and friendly, knowledgeable staff!

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Valery Choy

β˜… 5

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Shirin Coleman

β˜… 5

Amazing service and friendly staff. I will not go anywhere else. Dr. Hartman takes his time to explain everything and Cindy makes you feel like a VIP when getting fitted for your frames. Highly recommend.

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Debra Williams

β˜… 5

Love this place, everyone is nice and helpful

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Roger Williams

β˜… 5

Best place for glasses and staff is wonderful

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Zandy Sam

β˜… 5

I’ve been coming here for years. Joyce is always awesome and goes above and beyond. Staff is great! I would never go somewhere else

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Mirna

β˜… 5

staff is super sweet, helpful and very knowledgeable. Made my apt run smoothly. Dr. took his time to explain everything!

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Lucy Fu

β˜… 5

I’ve been going to Optic Gallery for several years and they always take great care of me! 10/10 customer service and patience care.

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Bronson Bowe

β˜… 5

Absolute world class experience! Great team and highly recommend

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Fidel Ferrer

β˜… 5

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Paul Reis

β˜… 5

Very helpful and friendly

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Ronald Wolf

β˜… 5

Doc was great and the Lady that assisted me was very professional

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glen fernandez

β˜… 5

Great staffing they all professional place are very clean staff always smiling great place to check your eyes. Joyce is very helpful excellent information answer all my questions

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Jen M

β˜… 5

Thank you so much to Faith for making my experience top tier πŸ’œ

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Kareem Clopton

β˜… 5

Best place in town

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Tyler Podvoll

β˜… 5

Best experience with Faith & Dr. Hartman!

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miranda !

β˜… 5

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Shy & Harry Home

β˜… 5

Excellent service. The doctor and girl who helped me, Faith were so nice

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LUIS PEREZ

β˜… 5

Cidy was marvelous everyone was great

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Dale Johnson

β˜… 5

Readjusted my frames after grandson tackled me while I was sitting at his two year old level.

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Darrell Clulow

β˜… 5

This team has always been stellar. I have been going for 13 years. Chy helped me the most yesterday and she is amazing! I hope she stays around!

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Patricia Brasch

β˜… 5

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Laura Garcia

β˜… 5

Great service! I was very indecisive and the team did a great job in helping me decide.

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Juliet Schulze

β˜… 5

The staff here are very friendly. They don’t push you into things you don’t need and they’re very courteous of your time. We had an appointment we had to get to and they were able to get both me and my husband in and out with no complications. We’ve been going to this eye doctor for years now and we’ve never had any complaints.

Source: Google

Christine VanDerVort

β˜… 5

New to the Las Vegas, Centennial Hills area and needed a good optometrist. Excellent staff - professional, kind, and very patient. Optometrist, Dr. Hartmann was also very kind, knowledgeable and thorough! Special shoutout to Cindy who did an amazing job helping me select just the right frames. Highly recommend this location of OPTIC GALLERY!!

Source: Google

Calob Snow

β˜… 1

I go to this place because I broke my glasses (no big deal) so I get my eye exam and buy some glasses but the sales lady is super pushy on me upgrading my lenses and I go with what she is saying and buy the more premium lenses that she insisted that I needed. I’m told that the glasses would take 1-2 weeks to be ready and that’s all good because I have a 30 day supply of contacts. Well 3 weeks go by and they call to say that my lenses have been lost and new lenses have been ordered on expedited shipping and that I would 100% have my glasses in a week. Well over a week later I haven’t heard anything so I call. They tell me those lenses that where pushed on me have been back ordered, well I would have never bought them if they weren’t available! I need to have working vision!

The lady on the phone was trying to convince me to come back, pay for a contact fitting and buy contacts! So you delay my shipment to extract more money from me?! I immediately reject that trash and I was offered a refund (but requires me to file a reimbursement with my insurance before I can order glasses from somewhere else) or wait an indefinite amount of time for my ordered lenses to come off of back order status.

Don’t waste your time going to these unprofessional clowns

Source: Google

Jimmy Pantoja

β˜… 5

Great staff and doctor, they are very knowledgeable and helpful loved the atmosphere, everything was very smooth I would highly recommend this optometry to anyone.

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Luvimin Jurani Phan

β˜… 5

Been coming here for about 4-5 years. Always a fantastic experience from start to finish! The entire staff was welcoming, and Dr. B. took the time to explain everything clearly during my exam. The office is clean and efficient. Highly recommend!

Source: Google

Ben B

β˜… 5

They are great. I've had issues in the past at Walmart and places like that, everything at this Centennial location was streamlined and flawless. Everyone working there knows their stuff

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Dante Vaughn

β˜… 5

Love going to this location!!!! Always a good time, it’s like going to see family every single time

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William Schirmeister (Willy)

β˜… 5

Everything was professional

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Tonya Maalouf

β˜… 3

I had an 8am appt. The doors were locked. I didn't mind waiting for the staff to arrive. What i did not like as the staff arrives , not one greeted me or said hello or good morning. I do work in the medical field and I do great our patients with a smile and a hello . We are all not morning people but if u are schedule to work the am shift , you should be ready to acknowledge your patience with a smile.

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john balneg

β˜… 5

Great place! Super great staff!!

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Camilla Camburn

β˜… 5

Jim Camburn's visit: Excellent service!

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Linda Jacqueline

β˜… 5

Everyone was extremely patient with me. I had an awful morning dealing with my Healthcare on the phone for two hours! And, that was just this morning. The doctor allowed me a few minutes to vent. He listened with kindness & understanding. The staff was kind to me when I questioned everything! My mood was suspicious of all medical care. I left this office feeling the system is bigger than individuals. The individuals in this office care. I would recommend Optic Gallery to all that want to be seen and heard. Lovely staff! ❀️

Source: Google

Ora Dunson

β˜… 5

Friendly and welcoming from the entrance to the exit! 10+ EXCEEDS expectationsπŸ‘πŸ½πŸ‘πŸ½πŸ‘πŸ½

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daniel valles

β˜… 5

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Jills_ 13

β˜… 5

I was a bit anxious since it was my first eye exam, but the moment I walked in, I was warmly welcomed and assisted right away. Everyone was friendly, and I felt comfortable and all my questions were answered. I learned a lot, and I definitely recommend visiting this location.

Source: Google

Roseanne Goines

β˜… 5

Everybody at up the gallery.Everywhere was wonderful, very helpful.Very friendly.I would recommend anybody to go there.Awesome, no wait.Time lots of friends to choose from and doctor hartman was awesome best. I care i've never had

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Katherine Barber

β˜… 5

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Joan Weber

β˜… 5

Everyone is just so amazing. Over the top nice! Service is wonderful. We have been going to this office for 5 years. Just the best!

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Christa Sportsman

β˜… 1

This rating reflects my interaction today with Elizabeth. I was told that a message was left for me on February 2; however, I have no record of receiving that voicemail. I was also informed that my glasses had been sitting in a bin without any additional follow-up notification.

What was most concerning was the lack of acknowledgment of a possible communication breakdown. Instead, the situation was presented in a way that placed responsibility on me for not picking up the glasses, despite not receiving confirmed notice that they were ready.

Considering my eye appointment took place in December 2025 β€” and this was already a replacement pair due to the first pair having an incorrect prescription β€” I expected clearer and more reliable communication regarding their readiness. Being told that I could not talk to a manager and speaking with a manager would result in the same response was also disappointing.

It was not just the situation itself, but the dismissive tone and implication that this was my fault that made the experience particularly frustrating.

Timely, documented customer communication and accountability are important, and in this case, those expectations were not met.

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ThePatriotWitch

β˜… 5

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Sue Sartor

β˜… 5

Terrific care and customer service by everyone! The facility is modern and has caring doctors, as well as pleasant, friendly staff to assist with glasses selection. My initial visit indicated a need for referral to an ophthalmologist, which they arranged for me very quickly.
I have had many visits for eye care since childhood (a long time!) and I highly recommend Optic Gallery as one of the best!

Source: Google

Justin Cambron

β˜… 5

I’ve been a patient of Optic Gallery since 2020. Dr. Hartman and the staff are top notch and definitely prioritize customer care and service with their patients. I’d also like to highlight Chy. She assisted me with my insurance and was very kind and thorough with explaining my available options. I always enjoy a visit to this place.

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Juan Chavez-Hernandez

β˜… 5

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Rachel Yin

β˜… 5

This is the best location yet! They were able to quickly schedule an appointment, when I arrived, I was taken back early, eye doc was friendly and listened to my concerns, staff was very helpful, friendly and efficient. As a busy mom, all things I greatly appreciate! Would recommended 10/10 thanks for great service!!!!

Source: Google

Bernardo Nardone

β˜… 5

Dr. Todd Hartman at Optic Gallery was professional, thorough, and super easy to talk to. He explained everything clearly and took the time to address my questions. The staff was also extremely friendly and efficient, and the overall experience was just perfect. I would highly recommend Dr. Hartman for eye care.

Source: Google

David G Smith DDS

β˜… 5

Dr Hartman is very professional and personable. Office staff very efficient and friendly. Pleasant place for your optical needs

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Eric McDade

β˜… 5

Always friendly and give a through eye exam. Great selection of Eyewear and lens options.

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Susana Orrantia

β˜… 5

Very nice place and lovely people

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T4 Desert

β˜… 5

Everyone was super professional, friendly and very knowledgeable. Technology is up to date. I would recommend this store to everyone.

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Robert

β˜… 3

Usually, no issues or concerns, but on the recent visit, they dilated my stepson's eyes after asking if he could go first, since he had a job interview after our eye checkup. Also, it was alarming that, in all the years we've been going to this office, we NEVER had our eyes dilated, and we only do the eye scan every other year during our appointments, which would have been on record in our files.

When my wife was informed that he was having his eyes dilated and appeared upset, the office staff insisted on his being 18 and technically an adult, and why they didn't validate with us, even though we arrived as a family for check-ups. The young staff and lack of engagement as repeat customers to this office changed our perspective on this location and may look into a more professional run office that doesn't look to process you through like cattle and have enough insight to engage records and ask questions when someone appears confused or unsure about the process about to be performed.

Source: Google

Cheryl Chisolm

β˜… 5

Dr. Hartman is polite and listens to your concerns. He helps in providing suggestions to your health concerns.
The office staff is friendly and professional. I have been going there for years.
They have a wonderful selection of eye glass frames as well.

Source: Google

Robert Cohen

β˜… 5

I keep going to the Optic Gallery in Centenial and Ann for Joyce. She is the best.

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Hank Hope

β˜… 5

I have gone there for 10 years and the staff is always friendly and professional.

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Cheryl Scott

β˜… 5

The employees were very helpful & welcoming. I was able to find a new pair of frames that I really love. They also were able to give me an appointment to see the doctor for my exam within that hour. Dr. Cindy was just great, very nice, wonderful experience all together.

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Jackie W.

β˜… 5

I really like going to this location. Super nice staff. They are very attentive and help in a timely manner. My appointments go fast and painless. See you guys again next year!

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D G

β˜… 5

Supportive, friendly, professional staff.
Great team!

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Cullen Weber

β˜… 5

Everyone was very nice

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Mayela Hess

β˜… 5

Great service

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Diane Underwood

β˜… 5

Everyone was very friendly and Dr B was very kind and made sure everything was good with my contacts and glasses. I didn’t feel rushed. Very nice facility:

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Dr. Joseph de Beauchamp

β˜… 5

Verification for me was very easy.

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John Piestrak

β˜… 5

Quick professional service. Trained Technicians to prepare tests for complete results.

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Sarah Arrasmith

β˜… 5

We've been patients for years and service is always the best.

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DeVeon Thomas

β˜… 5

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Michelle B

β˜… 5

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Liz Brown

β˜… 5

Loved my entire experience!! Highly recommend.

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Maria Sanchez

β˜… 1

Went in for my first vision eye appt. in Vegas. Came straight out to cancel, whoever the young lady was repeating my name over and over, β€œMaria,” needs better communication and customer skills 🧐 Main reason I cancelled though is because they kept telling me something was covered and I had to call my insurance to confirm it was (another doctor’s office had no problem verifying that.) Third reason, condescending tones are a no go. No, thank you ☺️

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Ruphert Hill

β˜… 4

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Adam Kaiser

β˜… 5

Very friendly and helpful staff!

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Polo L

β˜… 5

All of the staff here are extremely friendly including the doctor. Dr Tran and Dr Bendicion really take the time to explain the little things.

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cindy capone

β˜… 5

Dr. Hartman is a good Dr. He is pleasant, professional and takes his time discussing how my eyes are doing. Staff is friendly and knowledgeable.

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Clinton Kennedy

β˜… 5

The establishment was very clean. The staff is friendly & helpful. They get you in & out not a lot of waiting. Great place to go.

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Diamond Sigler

β˜… 5

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Gerry Jones

β˜… 5

Great Experience

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Dagger Gerken

β˜… 5

Friendly and helpful

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Tim Geiger

β˜… 5

I really appreciated the professional approach for my examination. The doctor was very knowledgeable and articulate in explaining everything. I think their eyeglasses are really expensive so I will shop around to compare.

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Charlie Muffley

β˜… 5

What a wonderful experience I had at Optic Gallery on 95 and Ann Rd. The staff is so welcoming and caring. The doctor is amazing. A must go to place for your eye care.

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Thom O'Barsky

β˜… 5

Optic Gallery is definitely the place to go when it’s time to correct your vision. All of the texts were very professional and friendly. Dr. B was awesome. Highly recommend this place.

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joachim woodridge

β˜… 5

Great customer service, and very helpful. Keep up the good work.

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lilia Paredes

β˜… 5

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Chris Kirschman

β˜… 5

Super friendly and helpful staff. We brought in some glasses that needed a quick look at and repair and took great care of it.

Highly recommend this place for your optic needs.

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42ndst 42ndst

β˜… 5

Dr. Hartman and his staff are AWESOME! Been going to him for years. He is truly the best!!!

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Sara Gruber

β˜… 5

Dr Hartman is great, professional and easy to talk to. The entire staff is great. I have been going there for 5 years. Always helpful

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Stephanie Broecker

β˜… 5

I've been going to Optic Gallery over 10 years and the staff is so nice, accommodating and informative. Dr. Hartman provides the best thorough care.

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Cedelia1989 Avila

β˜… 5

Amazing staff! Amazing experience!

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Juan Godinez

β˜… 5

Excellent service!!

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Patricia Abbott

β˜… 5

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RJ Vits

β˜… 5

Great front office staff! Everyone is polite, respectful, patient, friendly and kind. Dr. Hartman is knowledgeable and happy to explain the tests and scans. Great experience! :0)

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Angel Jefferson

β˜… 5

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Ebony

β˜… 5

They are very friendly and the staff is great also the doctor try make sure you can see when you leave

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Mary T

β˜… 5

Excellent customer service.

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Marra T

β˜… 5

I have been going to this location for years, they have the most patient doctors. I have a lot of anxiety about my eyes and prescription. And appreciate their willingness to try different approaches and never making me feel bad about trying different prescriptions/contacts.

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Malcolm Brothers

β˜… 5

The young man who assisted us was very patient, knowledgeable, polite, and professional!

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Jason Pelaez

β˜… 5

Amazing Staff, Team and Service. I have been coming there for years.

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Ed Sher

β˜… 5

I love this place, Dr. is a great guy and the staff rocks πŸ˜ƒ

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Rachael Valdez

β˜… 5

I love that optic gallery has Saturday morning appointments. The staff is always so kind and helpful. Joyce was personable and honest. I felt like I made a new best friend while being confident in the new glasses I picked.

Source: Google

Sherron Dunn

β˜… 5

Everyone in that office will nice and very professional. Always treat everyone with the utmost respect.

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Ruth Miyagawa

β˜… 5

Fantastic, friendly staff and dr. Efficient and knowledgeable.

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Arie B

β˜… 3

The only issue I had was other doctors barging into my exam room with their patientsβ€”three times! It felt like they were trying to rush my doctor out so they could get in the room. There was no respect or privacy, and I felt rushed through what could have been a very serious eye issue. Optic Gallery, if you need more space to accommodate your staff, then get it. If this was a scheduling issue, do better. If you’re just trying to rush people out early, that’s unacceptable. The only saving grace here was that my doctor was kind, patient, knowledgeable, and thorough.

Source: Google

Cat P

β˜… 5

Dr. B. Is great. The staff is wonderful.

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Kresha Hendricksen [Derfelt ES]

β˜… 5

Dr Hartman is always kind, informative, and thorough. I love the staff and they seem to enjoy their work and clients. Love the atmosphere here.

Source: Google

Adriana CJ

β˜… 1

Upsold on special lightweight lenses with a coating that helps with working on computers all day. The prescription was wrong which took awhile to realize after having constant headaches. This is also after years of going there and having the same prescription at new annual visits for at least 3 years. Went back to my old pair and called to let them know. I was told via email, which they still have record of themselves, that this would fit under the 1 year lense warranty. Upon calling to try to schedule this to be fixed before the year was up. I was told I can't have them fixed and I'd have to pay for new lenses as I sit here wearing my over 2 yr old pair with peeling film because they are easier on my eyes. Over 300 down the drain for glasses I can't wear and they are trying to get me to pay that again. Feels like being robbed. I've gone here for years, but the staff, management and drs have all changed and after this I don't even trust them anymore. It would be different if I had been told that I needed to come in within x amount of days or they wouldn't be able to, but I was told it applies to the 1 year lense warranty. Boo hoo for me I guess.

Source: Google

Mr. Lake Davis

β˜… 5

Very professional great customer service I was very satisfied with my visit.

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Lydia Hooker

β˜… 5

My experience was very positive. The people that work there were very friendly and attentive. The doctor was thorough and she answered all of my questions and addressed all of my concerns. I will definitely recommend this eye doctor to my friends. Thank you.

Source: Google

Alex Polk

β˜… 3

Music was really loud, feels like you're are in a bar.

Source: Google

Steve Villa

β˜… 5

Had eye exam and got new glasses. Very professional and answered any questions I had. The exam was done fast and professional. Recommended to come here

Source: Google

Billy Lee

β˜… 5

Establishment is very clean with a very comfortable atmosphere. Staff very professional and helpful.

Source: Google

Connie Gomes

β˜… 5

Friendly, Excellent Customer Service

Source: Google

Kyla Bell

β˜… 5

Very fast and super helpful. I got exactly what i needed and wanted with great customer care

Source: Google

Lucretia Corral

β˜… 5

My experience with the doctor was fabulous & the staff exceeded my expectations. Large selection to choose from but a bit pricey. I highly recommend them & you won't be disappointed.

Source: Google

Christine Lamphere

β˜… 5

My appointment was right on time. That seems to be a rarity with Dr appointments today. Dr Hartman was very thorough and pleasant too. My exams were completed easily.
I would recommend Dr Hartman and this office.

Source: Google

paul mi

β˜… 5

Dr. Hartman and entire staff are the best

Source: Google

Sterling Bongxay

β˜… 5

Source: Google

Andrea Anderson

β˜… 5

Very nice place! Staff was very knowledgeable and friendly.

Source: Google

Anita Murrell

β˜… 5

Source: Google

Kat n mikey

β˜… 5

Super sweet assistant and front desk! it was my first time at an optometrist in awhile, and they made me feel very comfortable while i was there. easy to schedule, got me in quickly, and after the girl that was helping me pick my frames was extremely helpful and gave me her honest opinion. the doctor himself naturally was bouncing room to room but i didn’t wait too long, and he was quick to help or answer any of my questions. i don’t go to the doctors often but i know it was a good experience overall

Source: Google

Evie Torres

β˜… 5

Dr. Erin Frillarte is very professional and knowledgeable and cares about her patients. My husband and I have seen her yesterday, 10/1/24 and she and her entire staff always made us feel comfortable. We’re very happy and completely satisfied with their service.

Source: Google

Marcus Angelo

β˜… 5

Super nice people!!! Superbly Professional!!! Left there with a big smile!!!πŸ‘πŸ‘

Source: Google

Christina L. Unruh

β˜… 5

Very nice doctor and staff. Enjoyed my visit.

Source: Google

Allie Dube

β˜… 5

Joyce was fabulous! She was a great help when I was picking out my frames. She is an asset to Optic Gallery!

Source: Google

Maggie Westfall

β˜… 5

Everyone was so friendly and helpful. I had a 4pm appt and was taken in within minutes of arriving. I arrived at 3:40. The entire staff was top notch!

Source: Google

LARRY

β˜… 5

Source: Google

Daniel Mendoza

β˜… 5

Everyone was pleasant. Doctor was quick but listened to my needs and made adjustments that best suited my needs.

Source: Google

Kristalina Kainz

β˜… 5

Great fast service, even though I didn’t have an appointment they got me taken care of same day ! Great customer service.

Source: Google

James Moore

β˜… 5

Source: Google

Pamela Johnson

β˜… 5

The staff and doctor are very friendly. They take great care of you when you are there

Source: Google

Crystal Davis

β˜… 5

Pierce was great!. He was very knowledgeable in what he was explaining with my lens and frames. He took time with me to make sure I had everything I needed. If you go into this location ask for him and tell him Crystal sent you. πŸ˜€

Source: Google

Crystal Davis

β˜… 5

Source: Google

Selim Uygun

β˜… 5

Dr.Thrin was awesome and the staff was very friendly and helpful.

Source: Google

Ruth Hanson

β˜… 5

Source: Google

Moriah Moore

β˜… 5

Great experience! Dr. Trinh and Pierce were both kind and professional.

Source: Google

Ethelannette Malon

β˜… 5

Source: Google

Lauren Kasel

β˜… 5

Go see Joyce! Super friendly and helpful staff :)

Source: Google

CHARLETTE BROOKS

β˜… 5

I have a great experience any all optic gallery locations! I live the friendly staff and the opticians are great 😊

Source: Google

Gabriel Foncerrada

β˜… 5

Very friendly, knowledgeable and prompt!

Source: Google

harold meservey

β˜… 5

Employees and Dr. Hartman were very nice.

Source: Google

Connie Mo

β˜… 5

I have been coming here for years. I like the variety of selection of frames and the knowledge of the tecs. They were patient with my daughter when she was picking her frames.

Source: Google

Dawn Michelle Wilson (Michelle)

β˜… 5

Speedy service, excellent doctor and nice staff

Source: Google

Linda Templeton

β˜… 5

Source: Google

Tiffany Thomas

β˜… 5

Very professional and courteous!! First time visit and it went wonderful.

Source: Google

Yrene Ordaz

β˜… 1

I had the worst customer experience I have ever had. I was running behind, and I called your office to inform them that I would be 8 minutes late. They assured me it would be fine. However, upon arrival, the staff were rude and condescending, refused to see me and still charged me a no-show fee.

When I mentioned that I had called, the receptionist raised her voice and insisted that the fee would still apply, even though I had informed them of my delay. She also stated that she would need to check if the doctor could still see me.
When I requested to speak with a manager, she declined.

This individual has been rude and condescending to me in the past. unrelated to any tardiness on my part.

She is also not the only one with an attitude. My husband has a similar experience and refuses to return to your office.

Despite giving your practice multiple chances, hoping for improvement, it seems this behavior is how your staff are trained to treat customers. Clearly you do not value your practice, and I too will not be returning.

Source: Google

Monique Weaver

β˜… 5

Source: Google

Becky Arteaga-Johnson

β˜… 5

Dr. Trinh was very friendly and thorough and staff were very friendly

Source: Google

Jason Cooper

β˜… 5

Source: Google

Jayden Barras

β˜… 5

Great and friendly staff!

Source: Google

Angel Sandoval

β˜… 5

What a great experience, the Dr was so attentive and listened to my concerns, staff friendly and very helpful. Pierre was awesome

Source: Google

Minetta Slattery

β˜… 3

Music in the lobby was way to loud. It would be better if the tech who does your initial testing introduced themselves or at the very least wore a name tag. I love Dr. Frillarte, and she is the reason I keep coming back.

Source: Google

Siarra Slife

β˜… 5

At the front everyone was very friendly & welcoming. Dr. Hartman was very informative & I felt like he really cared about making sure my needs were met. I really appreciated that. These contact trials are so much better then my last ones. I'm very happy with them. I can't wait to start getting my year supply. Thank you Optic Gallery team!

Source: Google

Ingrid Martinez

β˜… 5

Source: Google

Aaron Green

β˜… 5

I had a wonderful experience at Optic Gallery. Both the staff and doctors are friendly as well as welcoming and experienced. I highly recommend them.

Source: Google

JoAnne Lego

β˜… 5

Staff is friendly and helpful.

Source: Google

Boomer Nuggets

β˜… 5

Out doctor and technicians were the perfect balance of friendly and business. We appreciate their honesty and not trying to upscale us on everything.

Source: Google

JP NV

β˜… 4

Dr Hartmann was a great listener & very helpful. Staff highly professional, but the price of glasses was alarming; I put off buying new ones for another two years.

Source: Google

samantha hill

β˜… 5

Everyone was extremely nice and helpful. Dr. B was amazing. I'm glad I found Optic Gallery.

Source: Google

Roger Martinez

β˜… 5

Dr. Hartman and his crew do an awesome job every time.

Source: Google

Lewie Guay

β˜… 5

Professional & Caring

Source: Google

Marla G

β˜… 5

πŸ‘πŸ‘

Source: Google