★ 5

Took my husband to them and they gave him excellent service. Explained to him about his cataracts and walked him through the procedure for surgery which was very successful. Brittany was amazing, and we will tell everyone to come here and ask for her cause she's so nice.

Source: Google

★ 5

I just wanted to leave a review for this wonderful office. My experience was amazing from interacting with Dr. Malitz and his staff. Everyone was friendly, caring, helpful and very knowledgeable. I definitely would recommend this office to other people.

Source: Google

★ 5

Great doctors, easy scheduling, I just waited for a few minutes

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★ 5

Went in for a routine exam. Everyone was super helpful and I had a great experience. Will definitely be going back.

Source: Google

★ 5

I had an amazing experience here, i took my father in law for an his cataract surgery and we got there 30 minutes before our appointment was scheduled, they took us in and we didn't have to wait at all. We were greeted by Alvi, she was very kind and answered all our questions. She took my father in law to take his exam and she was very gentle with him and had a lot of patience with. Brittany also helped us with checking out and accommodate us to our follow up and had patience with us throughout the whole time. Dr Malitz and his team were all amazing. 10/10 recommend.

Source: Google

★ 1

They consistently overbook at this location. Beware of them being over 2 hrs behind by 10am.

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★ 5

Would like to say very professional did outstanding work recommend for all to have the great experience like I did.! Thanks southwest eye institute

Source: Google

★ 5

Took my son for an appointment abd it was great. The staff was friendly and knowledgeable.

Source: Google

★ 5

The staff are professional and friendly. They are always willing to go the extra mile. Highly recommend.

Source: Google

★ 3

Dr. Adelberg walked into the room and never said hello or introduced himself. He just went to the computer images and said I don't see anything to explain why I'm still having issues with my sight after surgery. He just stared at me and I asked was that it and he left the room. At minimum poor bedside manner.

Source: Google

★ 5

I had a really good experience. They were all super helpful and so friendly, they also made me feel really comfortable. I let them know I was running a little late since I had a flat tire and they still took me in super fast, I didn’t have to wait. They keep everything clean as well. I got both my glasses and contacts through them. Totally recommend.

Source: Google

★ 1

Took my wife to a 1030 appointment. She filled out the paper work and began to wait and wait and wait and wait. We ended up leaving at 1203 (not making up the wait time). There were still people ahead of her that not been seen yet. She told the receptionist she had been waiting an hour and a half. And her response was the Dr is running behind. Bad experience, so look elsewhere! Maybe somewhere more friendly and an office that keeps appointment times a little better. And the waiting area could use an air freshener for sure.

Source: Google

★ 5

I came here to have my very first eye exam & my experience was a 10/10. Bety is super nice & helpful as are everyone else in the office. She helped me find the perfect pair of eyeglasses that suits me best! She's amazing! I would definitely recommend this office.

Source: Google

★ 5

Great service, good empathy from staff. Great doctor.

Source: Google

★ 1

Here is how my office visit went down.

Arrived and filled out their paperwork. One page asked all the usual medical questions.

Office worker called me into a room.
Asked me all the same questions that were on the form I just filled out.
Took my contact lenses out - We ran some tests.
I told her I was there to get new contact lenses - and find out what my other options were.

Assistant says follow me - takes off - I can't see where she's going.
I stand there waiting - she comes back and says Sorry I forgot you can't see. I am in an eye doctors office - right?

I go into another room and run through the eye chart - lens tests.
Then they dilate my pupils. I sit in the waiting area -not too long.
Go back into other room - Dr runs more tests.
Then they bring me back into the first room for another test.
I am sitting there about to take the test - and one of the workers says "Eye surgery will cost $X - when do you want to schedule it?" I said - I have no idea what you're talking about - I came here for contact lenses. I am sitting here half blind and you want me to sign up for eye surgery? She says - ok then you don't need to take this test.

I follow her into the main room - someone else comes up to me with pamphlets about the eye surgery. I tell them again - I can't see anything. I then said - wouldn't it be better if we finish my eye exam before we talk about surgery options? They said - oh - you are done with your exam. Can I put my contacts back in?

The doctor came out and explained everything to me. I paid and left.
They called me the next day and said they ordered my contact lenses for $150 per lens. No Way ! I ended up buying them online for about $80 total.

I just went to a follow up appointment today - and they told me I have to come back in a week because the doctor that does contact lenses only comes in once a month ?!? This is the worst office I have been to. Don't waste your time going there.

Source: Google

★ 5

Had an exceptional experience at Southwest Eye Institute of Las Vegas. The staff, technician, and doctor were the most professional, friendly, and compassionate team I have come across. Highly recommend this practice for your eye care needs!

Source: Google

★ 5

Top Notch in all areas from the front desk to Technologist To the Doctor, the most thurogh exam I've ever had from any type of Dr. Staff is Very uplifting and friendly 10 stars

Source: Google

★ 5

I was so impressed with the friendly office staff, and Dr. Malitz. I went to 4 other ophthalmologists, and they couldnt solve my vision problems. Dr. Malitz took the time to explain my problem, and now after 20 years of thick glasses I can see clearly! Thanks Dr. Malitz and staff!

Source: Google

★ 5

20/20 Vision!! Did the PRK surgery and my vision is excellent! I love the staff and the doctors as well! Excellent service they provide!!! Definitely recommend them for any eye problems... Been coming to them for years!

Source: Google

★ 1

The doctor is rude, from the way she talks to the way she attends you. Overall bad costumer service. The receptionist are just as bad. I was standing there and they didn't even acknowledge me until i came up to them.

Source: Google

★ 1

I called for an urgent concern of my eye to either have someone talk to me or tell me where to go or what to do the receptionist was very unprofessional, very rude even exhaled a breath out loud as if I'm bothering her. I will never set an appointment there just by the receptionist attitud.

Source: Google

★ 1

Do Not trust this Doctor for he is NO GOOD~!!!!! He did a leans replacement in my left eye and told me that everything went well.NOW, I can not see at all and I am going to another doctor for help. Do not trust anything that he tells you for he can not be trusted. STAY AWAY FROM HIM.

Source: Google

★ 5

A lot of detailed explanations for all questions and attention to all concerns I have as a patient

Source: Google

★ 1

The female doctor is rude everyone are rude worse place ever... I when for an eye exam on both of my eyes and she only check one the one that is my good eye she was just so rude... never going back

Source: Google

★ 1

Do not do business with them they say they'll be ready in 3 weeks it's been almost a month and when I call the receptionist doesn't even take my name to know the status of my glasses very unprofessional

Source: Google

★ 5

Amazing staff

Source: Google

★ 1

Terrible communication.

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★ 1

Worst doctor he is liar don't go there I report him he name David malitz's they didn't remove catheter and sticker I have proof post pi

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

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★ 5

Source: Google