★ 5

Shawna was great as well as Her assistant. Highly recommend.

Source: Google

★ 5

Shawnna was efficient, took her time and addressed all my concerns with great bedside manners.

Source: Google

★ 5

Total Family Care has an awesome team of caring and professional providers!! The staff is attentive, helpful, and makes every visit a positive experience. Shawna does a really good job and truly makes patients feel cared for. Highly recommend! ❤️❤️

Source: Google

★ 1

I was told you never see a Doctor, no matter the day or time or location.

Source: Google

★ 5

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★ 5

did a walk in. staff was very helpful. the np i saw there was amazing

Source: Google

★ 5

Great customer service I love this place!

Source: Google

★ 5

This clinic has a caring and professional staff. I always feel "seen and heard" and my problems are addressed in short order. I highly recommend them!

Source: Google

★ 5

I had a great experience at Total Family Care. The staff was very welcoming and nice from the moment I arrived. I only waited about 10 minutes, which was a pleasant surprise. The clinic itself was very clean and well-kept.
The doctor took the time to really listen and made sure to explain all of the issues I brought up. I never felt rushed, and everything was clearly communicated.
Overall, it was a great visit and I would definitely recommend Total Family Care.

Source: Google

★ 5

I’m from Los Angeles, California, and I’m so glad we found this clinic—especially now that they’ve opened an office on this side of town. The staff and providers are truly the best when it comes to family care. They make you feel like part of the family from the moment you walk in.

As someone who works in the medical industry, I have complete confidence in their knowledge and genuine compassion. I trust that they always prioritize my overall health while respecting my personal preferences. It’s such a relief to have a place where my entire family can be seen and cared for so well.

Source: Google

★ 5

I had an excellent experience at Total Family Care Specialist. The office is very clean, modern, and welcoming, which made me feel comfortable right away. The staff are incredibly friendly, professional, and knowledgeable—they took the time to answer my questions and made sure I felt well cared for throughout my visit. Overall, the level of care and attention I received was outstanding. I highly recommend this clinic to anyone looking for quality healthcare and a positive experience!

Source: Google

★ 5

The provider was very attentive about my concerns. The clinic is clean and I was able to make an appointment soon to fit my schedule.

Source: Google

★ 5

Super easy visit. Didn’t feel rushed and got all my questions answered!

Source: Google

★ 5

Looking for a provider with a great bed side manner then this is the office that I highly recommend. Shawnna Fitzwater is not only knowledgeable and professional, she is very personable and actually takes the time to listen and address your concerns. The front staff is very friendly and the office itself is clean, modern and well managed.

Source: Google

★ 5

Clean, welcoming environment and staff. Everyone was pleasant. Highly recommend this clinic to anyone looking for quality care and great service!

Source: Google

★ 5

My primary care provider, Shawnna Fitzpatrick, is amazing and hands on. I have a high level of trust in her capability to care for me and she always takes the time to answer any questions and calm my fears quickly. There is no one else I want looking after me and my health. I recently visited their new Henderson location and was very pleased at the cleanliness and appeal of this location. I encourage more in the henderson area to give this location a visit. You are in good hands here.

Source: Google

★ 5

The staff was friendly and accommodating to our needs. I would recommend for potential patients to visit and see how wonderful they truly are!

Source: Google

★ 5

Had the best experience ever. Office is cleaned and tidey NP Shawnna is very thorough with her patients. Recommended friends and family to go and see her.

Source: Google

★ 5

The staff was friendly and professional, and everything went smoothly. Shawnna took the time to listen and explain things clearly. She made me feel comfortable and cared for. I’d definitely recommend her and the team to anyone looking for quality care.

Source: Google

★ 5

I had an excellent experience at this primary care clinic. From the moment I walked in, the staff was welcoming, professional, and efficient. The front desk check-in quick and easy, and I didn’t have to wait long before being seen.
The provider Shawnna was very attentive, knowledgeable, and genuinely caring. She took the time to listen to my concerns, explained everything clearly, and made sure I left comfortable with my treatment plan. It’s rare to find clinic where you feel truly heard and respected as a patient.
The facility itself was clean, well-organized, and had a calm, reassuring atmosphere. I highly recommend it to anyone looking for a reliable and compassionate primary care provider.

Source: Google

★ 5

Fast appointments and really amazing providers 😍 great primary care for adults and parents out there

Source: Google

★ 5

I absolutely loved their service & staff! Dr. Fitzwater is the best.

Source: Google

★ 5

Love this office! The staff are great and personal. Recommending them to everyone i come across!

Source: Google

★ 5

Great service and patience

Source: Google

★ 5

Great office good location easy to find. Wonderful staff. They are fast and friendly. And easy to work with your schedule

Source: Google

★ 5

Loved my visit here , the front desk is very kind and caring, makes you feel welcomed and comfortable. The whole staff is amazing !

Source: Google

★ 5

If you need a new PCP this is the place to be! Shawnna Fitzwater is an amazing provider who understands what you need and will provide you with answers to your question regarding your health. She’s very knowledgeable and knows what’s she’s doing. I highly recommend coming in to see her. The staff here is also amazing, they take care of you and make you feel welcome. They take a lot of insurances so the process is smooth. Office is located in St. Rose and it’s a prime area to be in. Such a clean and beautiful office!

Source: Google

★ 5

I was looking for a PCP and found Total Family Care was close to my home. Shawnna Fitzwater had great reviews online which gave me hope considering how difficult it is to find a provider that actually cares. Ryan greeted me at the front and was very welcoming. Shawnna really took the time to sit down, listen to my concerns and come up with a plan for me. She offered me resources and encouraged me to reach back out should I have any concerns. Overall extremely satisfied with my experience and will be returning.

Source: Google

★ 5

I had an excellent experience at Total Family Care Specialists in Henderson. From start to finish, the service was professional, efficient, and genuinely caring. A huge shoutout to Shawna and Ryan—they were incredibly helpful, friendly, and made the entire visit smooth and stress-free. They took the time to answer questions and made me feel truly valued as a patient. It’s refreshing to find a healthcare office where the staff clearly cares about what they do. Highly recommend this clinic to anyone looking for quality care and great service!

Source: Google

★ 5

I am happy that I found this place, they have excellent staff, en point service. I am going to go back there again. Thank you.

Source: Google

★ 5

The provider was attentive and was more than happy to answer all the questions I had regarding my health :)

Source: Google

★ 5

Great clinic! Very professional and helpful

Source: Google

★ 5

The new‑patient process was incredibly easy. When I called to schedule my appointment, I spoke with Ryan at the front desk, who was extremely informative and helpful. He checked my insurance right away and suggested completing the online forms ahead of time, which made everything even more convenient.

The clinic itself was spotless, and every staff member I interacted with was polite, friendly, and welcoming. I felt comfortable from the moment I walked in.

My appointment was with Dr. Shawnna, and she was amazing. She’s knowledgeable, kind, respectful, and genuinely compassionate. It’s clear she truly cares about her patients.

This clinic has earned my trust, and I’ve decided to make it my primary care provider. I’ll also be bringing my entire family here. You won’t be disappointed—this clinic is absolutely worth it.

Source: Google

★ 5

My favorite office. Friendly staff. Everyone is very knowledgeable. The place is clean and beautiful. Easy access and I take my whole family there. I recommend it! 1000% approved.

Source: Google

★ 5

Great clinic! NPs are wonderful and helpful! Office staff have great customer service and professional! Recommending to family and friends!

Source: Google

★ 5

Clean clinic, friendly staff, and professional care. I had a positive experience and would recommend this clinic to others.

Source: Google

★ 5

⭐⭐⭐⭐⭐
“I had an excellent experience at this clinic. The provider was professional, compassionate, and took the time to listen and explain everything clearly. The staff was friendly and efficient, and the clinic was clean and well-organized. I felt genuinely cared for and confident in the treatment I received. Highly recommend this clinic to anyone looking for quality and trustworthy care.”

Source: Google

★ 5

Very professional and knowledgeable.

Source: Google

★ 5

Ive heard great things about them. And im glad I came here. The service was fast. The facility is clean. I switched my primary care to them right away

Source: Google

★ 1

Source: Google

★ 1

I called and gave them my insurance asked if they accepted it and if I could make an appointment. They said yes then the day of appointment they call and say they can’t take my insurance. I really needed this appointment and wish they just told me when I first called that they don’t accept my insurance.

Source: Google

★ 3

I really was so excited about this office do to the awesome reviews. However, I'm pretty disappointed. I called them and was sent over forms to fill out. I then went to my appointment at the st rose location -and was asked to fill yet another large packet out. I mentioned this was filled out online then was told by the front desk person it didn't go through online? It was confusing but then was just asked to sign it? Prior to getting to the appt I also asked what my co pay was, I was put on hold for about 10 minutes then was told $50 it didn't sound right so I told them what it usually was and they mentioned that was fine?

I then went into to my appointment with the Dr. It went fine. However I did hand over my sleep apnea results during the appointment for a prior auth. I then called in to ask about the prior auth and was told it was submitted. Vanessa the rainbow location then called me back to advise she needed stuff for the prior auth to submit it. It was the results she said weren't in my chart and auth itself. Which was confusing because I handed this in at my appt.

Days went on and I submitted several emails with info on how to submit the prior auth, then the sleep apnea results, then how to contact my insurance, then again who to call. I felt although I was the patient, i was doing alot admin/logistical type of things to be seen here. I decided to release myself of their care as I think it wouldn't be a good fit.

In the end I asked Vanessa and paruju the main admin to remove me from their records and cancel the prior auth. Vanessa, and paruju and the front desk st rose persons were all kind, and caring. I understand this was a one off experience as well.

This is my own experience. I truly wish it would've been a 5 star like others and think my situation maybe would just be one that happens every now and then.

Thank you,
Bre

Source: Google

★ 5

Source: Google

★ 5

Their environment is clean. I like it. I highly recommend.

Source: Google

★ 5

Absolutely thrilled they opened an office on this side of town! Hands down the best staff and providers for family care in Vegas. They treat you like one of their own. As someone who works in the medical field, I have complete trust in their knowledge, compassion, and commitment to patient care. They genuinely prioritize your overall health and respect your personal choices. So grateful our whole family can be seen here!

Source: Google

★ 5

The staffs are very welcoming. Their place is very clean. I love it. I highly recommend.

Source: Google

★ 5

They gave us a holistic total family care... Do visit the place, as my family received such healing care.

Source: Google

★ 5

Source: Google

★ 5

Walking in and staff was welcoming! Clean environment and overall great experience.

Source: Google

★ 5

What an amazing front office staff !! Very helpful made my First visit go very smoothly and the NP that I saw was there to listen and assist with best experience. Highly recommend this office.

Source: Google

★ 5

I’m so happy they finally got an office on this side of town! Super convenient and staff is over the top exceptional and professional. Entire office was clean and was just super calming!

Source: Google

★ 5

So glad they opened an office on this side of town. The best staff and providers for family care that I know in Vegas. They treat you like family. I work in the medical industry and have total confidence in the caring nature and knowledge of this group. I can always trust that they have my overall health as a priority and they respect my personal preferences. So happy they can see our whole family.

Source: Google

★ 5

Total Family Care NP and their team are highly professional, well-informed, and exceeded expectations in caring for the patient.

Source: Google

★ 5

The office is clean and vibrant. The staff is efficient and friendly. The best combinations!

Source: Google