★ 5

My son plays sports year-round, so I was nervous braces would constantly become a problem. Thankfully this office has handled every little issue quickly and professionally. He broke a bracket during basketball practice and we expected to wait forever for an appointment, but they managed to see him the next morning before school. The orthodontist explained clearly how to better protect everything during games without making him feel careless. The office itself is clean, modern, and surprisingly organized considering how busy it gets. One thing I appreciate is that the staff actually remembers patients between visits instead of treating everyone like numbers. His teeth already look significantly straighter after less than a year and even relatives started commenting on how much his smile has changed during recent family gatherings.

Source: Google

★ 5

I recently came here for a dental emergency and was greeted kindly by the staff. I felt very welcomed and comfortable. I was treated by a student named Matt, and he did an amazing job on my pulpotomy. He made sure I was comfortable the entire time and explained everything in a way that was easy to understand, which really helped calm me :] I would 100% recommend him, he’s going to make a great dentist.

The whole building was really nice and way better compared to my previous clinic.
I had a great experience and would definitely recommend coming here for any dental work!

Source: Google

★ 3

Went for Invisalign as it was half the cost as my in network dentist. Very satisfied with my dentist and results. BUT, BE SURE TO HOLD ON TO AND TRACK ALL PAYMENTS AND RECEIPTS!! Three times now they have said this is my last payment and then they hit me up for another $125. Kind of feeling like this is a racket at this point. When does it end?

Source: Google

★ 1

Made me get my root canal in two stages vs all at once sent me home with no pain meds in so much pain just ended up getting it pulled would never go again if I had the choice

Source: Google

★ 5

Dr. Hodges did an AMAZING job! Thank you so much- I love my smile. Doing this through UNLV was affordable for me as they offer payment plans and I did not have insurance. The staff was always so friendly- from the front desk to the students and teachers in the back. Thank you all!

Source: Google

★ 5

I have been going to this clinic for almost two years. I have a special case because of a medical condition and Dr. Baker along with the rest of the staff is beyond helpful, kind and patient. Dr. Baker is very thorough in explaining each procedure before she does it, while she's doing it and what needs to take place when she's done. She holds conversations with me to keep me calm and I've never had a visit where she hasn't checked to make sure I was doing okay. Anything that I have had concerns about if she didn't have the answer she got back to me within a timely manner. Dr. Baker is very compassionate and I'm so grateful she is my orthodontist

Source: Google

★ 5

I haven’t seen a dentist in a while. And it’s because every other dentist was just not Pleasant. But that change when I came here. From the time I got there to the time I left I was very happy and they took very good care of my needs. The lady who runs the clinic was amazing. Now I look forward to going to the dentist. Thank you UNLV for the woman’s clinic.💕

Source: Google

★ 5

Erin Ma, is extremely professional that knows how to do her job, but not just that she took the time to know me, fun to talk too. Very efficient, and pleasant. super sweet and kind she works on my teeth very gently she made me feel comfortable about my case.Over all I trust the staff they're amazing.

Source: Google

★ 5

The UNLV Orthodontic Clinic is awesome! The facilities are new and exceptionally clean. The staff is all super friendly and courteous. My orthodontist resident is Dr. Anh Nguyen - she is AWESOME! Super knowledgable and hardworking. She and the orthodontist mentoring her have taken great care of me for the past 11 months and I look forward to continuing my treatment with them as my smile continues to transform. I'm 26 years old and am already smiling more than I ever have thanks to them!

Source: Google

★ 5

I love this clinic!! My braces were just removed and I am highly satisfied with the results. My orthodontist was Dr. Erin Ma and she is so awesome. She's the best ortho ever! I appreciate UNLV and the efforts they have put into making my teeth perfect.

Source: Google

★ 5

I got my braces just over a year ago and the treatment is great! It isn't too expensive and the quality is great. Dr. Tam is very sweet and smart and knows exactly what she's doing. Overall a great place (:

Source: Google

★ 5

Mood - Confidence

When we are children, we don't know there are ever any issues with us physically until someone points out our flaws. Usually the person doing this is a bully of sorts. You can even be lucky enough to have those bullies as your own family members. My son would come to me and always ask if there something wrong with him. And me knowing the world is an evil place, I would look my son right in the eyes and lie. I would tell him he is very handsome and there is nothing wrong with him. I would tell him give himself time to see how he will mature.. Now yes can you look at the before and after pictures and notice there are issues. 100%. However my son was born premature at 32 weeks. So we had to wait until his jaw bone caught up with his body before we could start any formal orthodontics. So everyday I would tell my son he is handsome and a good person before I would send him off to school.

Finally as the day approached of finding a good orthodontic program, we were asked all the questions. To determine if now was the time. As premature males grow very fast and sometimes the rest of the body has to play catch up ie teeth and jaw bones. He didn't have a growth spurt in over 13 weeks and he was steadily wearing a size 12 men's shoe without growth. So it was time.

Upon entering initially, was quickly greeted and a full consult was done. We were highly lucky to have Dr. Hou as my son's case was very complex. Dr. Hou regularly consulted with the higher ups bringing them in on my sons case to get the best outcome possible. This clinic unlike traditional clinics is full of brand new state of the art technology. So you will be seen monthly, you will be required to get your teeth cleaned and the process of using another clinic for that. But you have access to the newest orthodontic dental treatments available to streamline processes.

I don't think this would have been as smooth if my son didn't respect Dr. Hou. As he had to listen to the dental chore lists that were given such as rubber bands/ gum health/ limiting certain foods. ( and I'm a foodie, so it was a lot of no no foods)

My son had several procedures and surgeries done to his mouth as well to achieve this outcome along with the extensive braces/ power trains/ and permanent rubber bands that were installed.

I would most def recommend- pricing in my opinion for what and how my son feels is worth it. I told Dr. Hou in front of my son " thank you for the work you've done now I don't have to lie to him anymore". My son looked at me, hugged me, laughed and said "thank you for giving me confidence when everyone else was stripping it from me". As parents it is our job to fill our children's cup full of love/confidence/respect/humility- and sometimes we need outside sources to help with that. I'm grateful to the team and staff at this clinic. The customer service was always hospitable and courteous, especially with the coordination of appointments and my schedule.

Location is Charleston/ Rancho - ample parking

Source: Google

★ 5

I am grateful I found this place, I had been suffering for almost 2 weeks of a wisdom tooth pain. The tooth root was very long and curved therefore they had to basically do surgery on it to be able to extract it. I don't have insurance and every place I called they charge an arm and a leg if you don't have insurance. I researched the internet and found this dentist school at the Univerity of Nevada Las Vegas, the work is done by students that are about to graduate and supervised by the doctor. Walk-ins are welcome but you have to get there at 7am to be one of the first as it's first come first serve and if you are not there at that time there is no guarantee they will take you.
I had my surgery done by students and the doctor who was supervising them all the time, they did the exrays, examination, anesthesia and the surgical procedure and the best of all they only charged me $149.00 USD
The students were very kind, respectful, check on me all the time throughout the procedure to make sure I was OK.
If you don't have insurance and you need dental work done I recommend this place 100%.

Source: Google

★ 1

FRONT DESK STEALS CASH PAYMENTS & BUSINESS OFFICE SUPPORTS THIS BEHAVIOR

My daughter is a current patient of this clinic since 08/2023. At our initial visit Ana the receptionist provided a copy of our contract and verbally stated
“patient will not be seen without payment and, must be accompanied by an adult”.

The payment of our December 13th appt was made in cash to Ana by the patient’s father; in front of the patient our 16 yr old daughter. The front desk and business office did not allocate the payment to our account.
When I received a statement the first one since we pay every time; surprised I called immediately.
Spoke with Ana and was told supervisor would call me back.
After speaking to billing dept and, front desk supervisor. Resolution: I need to Repay Decembers visit due to dad not saving receipt.
Unlv ortho clinic - cash payments are not tips!!!!
The supervisor states that without a receipt the missing money is my responsibility.

On my visit today, I notice the inconsistency with the receipts demanded. As I paid with a credit card; instead of being given a letterhead (like in the initial and my previous visits); the supervisor offered me a credit card machine printout.

I’m extremely upset about this because the clinic is inconsistent with the receipts and check in processes. The waiting room needs cameras. It’s insulting that they are not in place for these issues considering the inconsistency of the receipts handed to patients.

Unfortunate that the saving of coming to the school goes to the front desk and/or in making double payments.

Source: Google

★ 5

Got an appointment same day. Very kind professionals. Very helpful. My permanent retainer was loose. Fixed quickly. Cost is free or very inexpensive depending on work you need done. Get your braces and orthodontic work done here!

Source: Google

★ 2

Well, first I’d like to say the students that actually do the work are awesome! As far as the two ladies that work in ortho at the front desk, I can’t say too much nice things about them. They seem to always get on their defensive when you ask questions about your payments. Today being March 18, 2024 I have been going since 2022 for some reason today I have had to pay $250 payment which makes no sense Because I just made a $250 payment not too long ago. My payments are usually 125 and it almost seems like they try to make stuff up When I have been on time with my payments every time except probably twice, I was short. My advice to anybody that goes to this place make sure you keep your paperwork your receipts because I almost that these two ladies are up to something at this facility. I’m not 100% sure but it’s either I’m getting charged more and they’re not putting into the system Or they are skimming money and not notating it as payments paid. Because it almost makes me think like if I’m talking to one lady and then you have the one lady that’s next to her that gets on the defensive I'm questioning my payments that kind of raises red flags. Why would you get defensive? Not to mention how did I miss payments or missed whatever in 2022 and then you change it from 2022 to 2023. I don’t know these two like to make excuses they get on the defensive when you question and anybody and everybody has a right to question what they’re being charged for their services. All I got to say is for people who go here be careful Make sure you get your receipts It’s sad that you can’t trust anybody anywhere at any time Not even businesses like this. Just use caution I will give an update because I feel like I am being over charged.

Source: Google

★ 5

Excellent! Excellent! Excellent! I can't say enough how great my experience with Orthodontic Clinic has been. Dr. Buchanan is fantastic to work with and has continued to provide great care and communication throughout my treatment. Shout out to the UNLV Ortho Clinic Team!

Source: Google

★ 5

Got my Invisalign treatment here at UNLV ortho clinic. Extremely happy and satisfied with the way I was treated by my orthodontist Dr. Whiteley and all the staff at the facility. Highly recommend the clinic if you're looking for a team of professionals taking care of you.

Source: Google

★ 5

Dr. Tuttle was absolutely fantastic, knowledgeable, and really went the extra mile to make my experience great, and to accommodate my schedule. The technology they use and the quality of the product/ braces you get is really top-notch. I had my teeth straightened in under five months and couldn’t be happier, thank you again Dr. Tuttle.

Source: Google

★ 5

The level of expertise and quality of service I've received here has been incredible. I am a SARPE patient, which means the process straighten out my teeth was more complex than merely installing braces. Throughout the entire experience, my orthodontist, Dr. Baker, always did her best to coordinate the appointments with my busy schedule. Beyond being knowledgeable about every step of my SARPE procedure, Dr. Baker was very personable and always made sure I had all of my questions answered! She also went above and beyond by working closely with my orthodontic surgeon to make sure I was on schedule for spacers, my palletal expander and for braces! Overall, I have enjoyed my experience. I've visited at least a dozen orthodontic clinics and private practices over the years when seeking consultations and treatment for my case and I wish I would have known about this clinic earlier. I honestly cannot recommend UNLV's Orthodontic Clinic enough to anyone seeking orthodontic treatment.

Source: Google

★ 5

Dr. Erin Ma is an excellent Orthodonist . I could not be more satisfied with the results I got from my braces .She took the time to help me understand every procedure she was doing . I would highly recommend Dr.Erin Ma to anyone who is looking to get any dental work done.

Source: Google

★ 5

After nearly half a decade I can say that UNLV is in my opinion a very professional, and admirable ortho clinic. I'm grateful to have been treated at a place that handles their clients with not only care but genuine care. I definitely recommend them for your ortho needs.

Source: Google

★ 5

I love coming here because you don't have to wait long to be seen. The staff is frinedly and helpful. Also Dr. Baker is amazing at explaining the procedures and she answers any and every question you have with great explanation! She also always makes sure you are comfortable and not in any pain!

Source: Google

★ 5

Finally have my braces off and im so happy with my results!! I can finally have more confidence to smile I'm thankful for my orthodontist Annie and Suzanne Wen that finished my treatment (: I appreciate everyone that works there cause they always made me feel welcome (:

Source: Google

★ 5

I am a current patient at this orthodontic clinic. My orthodontist is Melissa Trumbo. According to studies, I am supposed to be having the braces on for approximately 3 years. Having Melissa Trumbo, as my Orthodontist though, it looks like as if the studies 📚 is going to be off just somewhat. That is a positive thing though. And according to my experience so far, that is in fact a very positive experience for me, more than I have ever experienced thus far😁. And so, I would first off, like to give thanks🙏, to them, as a whole. And last, but most importantly, I would like to give thanks to Melissa Trumbo for extending such an amazing service🙏 to me thus far 🙂. Thanks ☺️. Because you accompanied your professional service with just who you simply are as a person, you have left and will continue to leave the legacy you originally established at the UNLV Orthodontic clinic 🙂. And so, to you all, keep up the good work 🔥. It really has made a difference 😉

Source: Google

★ 5

I have had a great experience here; the staff is helpful and Dr. Tomlin has been awesome! My case is quite technical and they have handled it professionally and skillfully. I would definitely recommend coming here for ortho treatment.

Source: Google

★ 5

Dr Forgues is very professional and explains my treatment plan thoroughly. I've had my braces on for almost a month now and I've had a wonderful experience. I totally recommend!

Source: Google

★ 5

So far, so good. Dr. Mesko put brackets on my son this week. My brother who is an orthodontist in Denver told me if I don't have him do the treatment, go to the UNLV Ortho Clinic. ☑️

Source: Google

★ 5

Great experience! I love my dentist, Doctor Nayak, he is so professional and caring. I feel so welcomed every time I go there. Just feel so lucky that I choose the UNLV dentist!

Source: Google

★ 5

Unlv ortho has been amazing. Dr. Nayak has done an incredible job aligning my teeth. The facility is always clean and you can tell everyone loves what they do.

Source: Google

★ 5

i lovee this place!! its the only place where i trust them to do dental work. everyone is SO friendly and i feel comfortable!! schedule and appointment and you dont have to wait at all!! its so fast and they do everything well.

Source: Google

★ 1

Dont come here, they wont fix your teeth untel they fix everything else.

Meaning, my toothache wasnt fix becuse they wanted to do other things. Never got the crown, they left it for last..

They tell you, we want to do everything and have to make sure you come back..

Source: Google

★ 5

Very great place for braces, Dr. Baker has done a extraordinary job taking care of me and my teeth. Highly recommended place and doctors.

Source: Google

★ 5

Suzanne Wen is my Orthodontist and she provides great care and dedication in her work. Very friendly, would recommend her to everyone!

Source: Google

★ 5

Great service by orthodontist and by front desk. My experience was amazing at the UNLV Orthodontic Clinic. I absolutely recommend this clinic to anyone.

Source: Google

★ 5

Great place . Dr. Baker has done an amazing job with my braces. Highly recommend them .

Source: Google

★ 1

The lady that checks people in at the main large window always has a bad attitude. All other medical staff is polite and courteous to patients.

Source: Google

★ 3

The service inside it is awesome, the doctors are very polite and they know how to treat a patient, but the woman that took the temperature is very annoying, rude and all the time gives attitude, it is the only reason of why I gave three stars.

Source: Google

★ 5

They do a really really good job I love it ! Especially Dr. Baker she's wonderful, ive never left unsatisfied !

Source: Google

★ 3

Free Saturday clinic for vets advertised, website is being updated to reflect better information. Not a good deal for me.

Source: Google

★ 5

Best place to get treatment!!!😍never have to wait to long at my appointments,price is very fair,service is exelent very professional...

Source: Google

★ 5

Great place front desk staff is amazing as well as the orthodontist

Source: Google

★ 5

Excellent service highly recommended very friendly Dr's & staff.

Source: Google

★ 5

Always professionals ... Dionne and Steve = the best!

Source: Google

★ 5

Great job on my teeth Dr baker!

Source: Google

★ 1

Terrible experience. You get what you pay for, right?

Source: Google

★ 5

Professional staff, half price treatments

Source: Google

★ 5

Professional practice, and at a rededuced cost.

Source: Google

★ 5

Mi experiencia fue excelente fui de emergencia sin cita por un dolor de muela que me tenían que sacar y ya aprovechando me sacaron otra que también estaba para sacarla, el doctor muy amable y esplicandome todo y su asistente mayra y el demás personal que me atendió muy amables todos, se los recomiendo 👍

Source: Google

★ 5

Recommend 100% convenient prices , excellent work and all of them very professional! Dr Tuttle is the best!! I'm very happy and I can tell he will be very expensive in the future because he is really GOOD! So hurry up and get an appointment now! LOL

Buenìsimos! Los recomiendo al 100%, el doctor Tuttle es maravilloso en lo que hace, el diseño de mi sonrisa esta quedando perfecto! También los precios y el programa de pago son muy muy muy convenientes.

O Doutor Tuttle é um excelente profissional e sempre te recebe com um sorriso de dar inveja. Mesmo eu não gostando de dentista, devo reconhecer seu excelente trabalho. Estou muito satisfeita com o que ele vem fazendo para arrumar o meu sorriso. Obrigada Dr. Tuttle Super recomendo!

Source: Google

★ 5

Hace ya 4 años que vengo para mi niña y siempre estoy agradecida con todos

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★ 2

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