★ 5

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★ 5

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★ 5

DR. Morris is awesame as always for taking care of his patients. All staff are great 👌

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★ 5

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★ 5

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★ 5

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★ 5

I've been going to Dr. Morris since early 90s - he is an awesome doctor! Highly recommend Vision Source -North Las Vegas

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★ 5

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★ 5

Great customer service! In and out under and hour.

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★ 1

website should include what insurance plan excepting, by calling your medical assistant who had no clue how to verify insurance

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★ 5

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★ 1

My wife & I have been patients of Dr. Morris, for wel over 15 yrs- We stopped going to him because of his Super Rude & Unprofessional Office Mgr. - What a Shame !!!

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★ 5

This was my first time at Vision Source, and I’m incredibly impressed! I easily got an appointment within a week and loved that I could complete all forms and upload my ID and insurance online beforehand.

Because of that, check-in was a breeze. The receptionist was very kind, and I barely waited at all before the technician took me back for tests. Dr. Morris gave me a very thorough exam and answered all my questions. Afterward, Pete was fantastic—incredibly professional and friendly as he broke down my insurance coverage and navigated me through their impressive selection of glasses.

Fast, efficient, and excellent customer service from start to finish. Highly recommend!

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★ 5

Great Customer Service By Staff. Fast and Easy. 10/10

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★ 5

Wonderful service and they listen and deliver

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★ 5

Third time STILL a charm!! Brought my girls here for glasses, very warm, professional and the doctor himself, very explanatory!!! He explained everything to a “t”. So I too decided to get serviced , made appointment and same thing, “front of the house amazing, back exceptionally awesome”. So if you’re looking like we were, try these guys because personally we are always completely satisfied “””””””Thanks Vision Source each one of you, you never cease to amaze me . (Pamela, Rayz, and Zee)) “”The Smiths “

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★ 1

I have never encounter such a ridiculous phone call . I called to SCHEDULE an appointment for my daughter because we missed her January appointment. Number one the receptionist didn’t give me her name so unprofessional by the way. The next part gets better. She said I can’t make an appointment due to how the system works. If you miss an appointment you have to walk in to see if they’ll see you. Which doesn’t make sense. I won’t be bringing my child or recommend this place ever again to my friends. God forbid you miss ONE APPOINTMENT. You’ll have to drive down there to be seen as a walk in and that “if” that happens… what you need to do is practice customer service, some empathy ,and better phone etiquette….

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★ 5

I like vision source very friendly family oriented and great selection of eyewear

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★ 5

One of the best private optical practices in Vegas. The staff is incredible and the benefits they provide to their patients is top tier. They have some of the best brands available to choose from in eyewear and I highly recommend this wonderful experience.

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★ 5

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★ 1

I have been a patient for Dr. Morrison for years but the office manager is totally rude and disrespectful. She call me early in the morning at 8:00am to remind me of a next day appointment. I explained to her that I receive business calls after 9 am and this woman argued with me and told me next time she won’t bother me with an appointment reminder. I immediately cancelled the appointment because I didn’t want to deal with this woman mental illness. One month later I call the office to schedule a new appointment and the same office manager refuses to schedule me an appointment and she decided to put me on a call waiting list because of my cancellation. I asked to speak to Dr. Morrison and she refused me and said he was in a meeting with a patient and hung up the phone call. I’m filing a grievance report to Medicaid on Dr. Morrison staff and his Administration. This office manager she not be working in a health care environment and involving the mistreatment of patients.

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★ 5

As a first time client I was very impressed with how the office staff worked so well together. They were very professional. I have nothing but pleasent things to say about the office. The only issue is the small waiting area. That is a very minor concern.
My eye exams were very thorough and not as uncomfortable as I had anticipated. I do like a business that is multi lingual. Yes I recommend this business for eye care needs. Yes I will be telling friends and family and yes I shall return when I need too. ❤️

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★ 5

I've been a customer of Dr. Morris for over 30yrs and I've never been disappointed with an appointment, exam, glasses ordered or fittings and have trusted Dr and staff with my vision and the management has remained the same of Dr., Ofc Administration and Manager Liz are the best and I've recommended them any time I'm asked.

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★ 5

Excelente personal, siempre buscan soluciones a los problemas y detalles, médico y personal en general muy empaticos Se los recomiendo.

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★ 1

Called to make an appointment and they couldn't even look up my insurance. She said we will just treat you like cash.
Very rude and short on the phone. If you hate working there, get a job somewhere else.

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★ 5

Very professional staff and Dr Morris is knowledgeable, shows concern and will always explain things to you .

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★ 5

The costumer service is excellent and the doctor is knowledgeable.

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★ 1

Just an overall terrible customer service experience. I order two set of new glasses and they didn’t have my prescription, mind you I have already purchased using the same info. I emailed in it as asked and never got a reply. I called a week later and was advised they don’t have it and don’t have access to the email on the site. It’s not 1995 anymore. Then if alll wondering if they are ready and they only have one pair. I drive one hour in the lovely Vegas traffic and now get to do it all over again. Attention to detail does not seem to be the strength of this place. This will be my last time doing business here and I still have to wait for my other glasses.

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★ 5

A Testament to Exceptional Care and Service at Vision Source

My experience with Vision Source is nothing short of remarkable. While on vacation in California, I faced a challenging situation—both pairs of my driving glasses were unavailable, one broken and the other lost. It was the day before New Year’s Eve, and I was feeling the strain of not having proper vision during my travels.

In my search for assistance, I made a call to Mrs. Barbara at Vision Source. Despite knowing I had no insurance, she displayed genuine compassion and urgency, scheduling me for an appointment as soon as possible. Her primary concern was ensuring that I received the care I needed without delay. 🙏🏽

At my appointment, I had the pleasure of being seen by Dr. Dexter, who conducted a thorough eye examination and updated my prescription. His professionalism and attention to detail gave me confidence that I was in excellent hands.

I also want to express my gratitude to Pete, whose outstanding service and support made the entire process seamless. Pete went above and beyond to ensure my glasses were prepared with precision and delivered promptly. His attention to detail and dedication to customer satisfaction truly stood out and made a lasting impression.

In just over a week, Vision Source had prepared two new pairs of glasses for me. The difference was incredible—I could see with clarity I hadn’t experienced in a long time.

What truly sets Vision Source apart is their unwavering commitment to customer satisfaction. Their customer service is not only outstanding but also truly first-class. The entire staff, including Barbara, Pete, and Dr. Dexter, go above and beyond to make you feel valued, cared for, and appreciated. They treat you with such kindness and professionalism that you feel like royalty.

Thanks to Vision Source, I now have my vision restored and a renewed appreciation for businesses that prioritize their customers’ well-being. I wholeheartedly recommend them to anyone seeking exceptional eye care. 5️⃣🔷

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★ 5

Dr. Morris and his team are a blessing! Excellent customer care, attentive, patient, honest and compassionate to my needs. Thank you! 🥰🙏 Shout out - Barbara, Jelai, Pete and the awesome receptionist who checked me in! (Sorry I didn't get your name)

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★ 5

Dr Morris was very professional and concerning when dealing with me during my eye examination, the front desk was awesome and the staff that helped me pick out my glasses to get them prepared for me was outstanding. I would recommend this establishment to anyone.

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★ 5

This is my second time around. Dr. Morris and his staff are very attentive, welcoming and patient. I took my time choosing my glasses and they did not rush me and assisted me with finding the glasses that best suited my face features and skin tone. Will definitely go back.

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★ 5

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★ 5

Dr. Morris is very friendly, knows his craft and pays attention to all the details. His experience really shows. Plus they have a massive selection of beautiful glasses to choose from. Overall great experience that I highly recommend.

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★ 5

Dr. Morris is very nice and a very good doctor his staff today was so nice.
I had a nice chat with the head receptionist today and she made me feel welcome.
The gentleman that helps with me with the glasses is very efficient and friendly in customer service .

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★ 5

My family and I have been going to Dr. Morris for 20 years. He is a great eye doctor and is very nice. His staff is friendly & attentive. They know exactly what you need. His office is open on Saturday's. Highly recommend this office.

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★ 5

Fantastic experience. I got checked in quickly and orderly. Had an appointment and was done within the hour. Everyone working was really nice.

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★ 2

Dr. Morris is great, and has been a very professional Optometrist, however his staff is very unprofessional. They fall below the level of customer service Dr Morris provides himself. They are hurting the integrity of his business.

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★ 5

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★ 5

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★ 2

Im surprised this office is still functioning. Theres NO organization; No signs of where to check in. One lady barked at me when I was looking at frames "those aren't for you"! I asked who they were for - people that had such and such insurance. Ok. Then some kiddos were eating snacks and the same lady stood up over her desk and glared at the sounds of crunching. My friend waited 25 min to be seen. I do not recommend.

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★ 5

Dr Morris is one of the best eye doctors I have ever had

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★ 5

I love the place the nurses and the doctor himself are all wonderful and respectful and kind love it there

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★ 1

Bad customer service! Call to make appointment and lady said she would call back, still waiting.

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★ 4

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★ 5

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★ 4

This office is very nice , good customer service and offers a lot of eye glasses 👓

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★ 5

All of my children started out with Dr. Dexter Morris from early childhood, who are all adults, along with myself. The staff has change over the 20 plus years of me going there, but Dr. Morris yet provides exceptional care for All People.

Keep doing a phenomenal job Vision Source.

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★ 1

Not sure how I have glasses from almost 10 years ago and they are still holding up well, but when I purchase glasses from vision stores, they don’t even last two months, Something always break. Glasses aren’t good quality at all!

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★ 5

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★ 1

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★ 1

The people working scheduling are chasing customers away. Tried to schedule an eye exam for my wife and I as well as her parents. They insisted that two could be scheduled and we would have to schedule the other two another day. We will take our business elsewhere as this is a foolish policy by those that have forgotten what customer service is all about.

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★ 1

Started nice for 2 years NOW, rude workers. Give my benefits to a provider with more professional experience..

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★ 5

I absolutely LOVE this optometrist! Dr. Morris is an amazing doctor and is on point with the correct prescription for both eyeglasses and contacts. I was told that I could never wear contacts because of my vision and Dr. Morris got me the perfect prescription. Love the staff and his beautiful wife helps out. It’s been almost 20 years since I’ve been a customer and going here for my eye exams and glasses and my family as well. Love my Dior and Michael Khors eyeglasses…yes, they have a great selection of designers eyewear and my Mom loves her Gucci eyeglasses. Busy place, but great service Dr. Morris takes his time each customer and they make you feel special and very honest about your vision care. They are very strict with safety & healthcare protocols wearing mask is a must. Again, I absolutely love this optometrist. One of the Best in Nevada!!

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★ 5

Loved my visit today. Everyone was professional and the wait time wasn't bad. :) thank you 👓

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★ 1

Don’t waste your time with this Doctor! His staff is extremely rude. Got my mom’s prescription wrong and refused to fix it. We missed one visit at the beginning of the pandemic and now we are on a “walk-in only” status. Go somewhere, anywhere else!

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★ 1

HORRIBLE, unprofessional, rude Customer Service for the front desk area including the manager. I've been coming here for 4 years and service since covid is the worst. I couldn't go inside because I have a toddler so I had to "miss" my appointment and so did my other child. We were marked as "no shows" and put on a waitlist because I couldn't bring my toddler inside and they wanted my minor child to go in without me or else she would "miss" her appointment too. TAKE YOUR SERVICES SOMEHWERE ELSE! Plenty of more professional, punctual, and caring providers out there.

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★ 1

Pésima atención . Muy arrogantes y demasiado mala educación de parte de todas las recepcionistas

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★ 1

I found this eye doctor for my husband the worst thing ever. They are extremely rude and uneducated about their work and customer service. 1. Messed up his prescription for his glasses called for more money and tried to make it seem like it was his fault. 2. They never called him for his glasses, when he called they passed the blame saying someone should have called him 3. Now this is the KICKER, HE WAS SUPPOSED TO HAVE TRANSITION GLASSES NOT, HE TOOK THEM BACK THEY PROCEEDED TO SAY IT WASN'T ACTIVATED AND HAD THE AUDACITY TO TELL HIM TO PUT THEM IN THE FREEZER AND THEN PUT IN THE WINDOW SEAL…HE WORE GLASSES FOR YEARS AND ALWAYS HAD TRANSITIONS AND NEVER HAD AN ISSUE. BAD EXPERIENCE AND IMPRESSION IS A UNDERSTATEMENT. THEY GET MONEY FROM INSURANCE AND OUT OF POCKET MONEY AND DONT GIVE WHAT YOU PAY FOR. IM REPORTING TO BETTER BUSINESS BUREAU AND TO INSURANCE COMPANY BEING THAT THEY CHARGE INSURANCE FOR SOMETHING THAT WAS NOT RECEIVED. WHY SHOULD HE HAVE TO DO ANYTHING AFTER EXCEPT WEAR HIS GLASSES. HES TAKING THEM BACK AGAIN. THEY DON’T EVEN HAVE ENOUGH DIGNITY TO ACCEPT RESPONSIBILITY AND APOLOGIES.. WORST PLACE EVER🤬🤬🤬🤬🤬

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★ 5

Fantastic experience with this whole crew. From front desk to final fitting these people were friendly, professional, and knowledgeable. This new pair of glasses (which arrived earlier than estimated) is probably the best I've owned. My last few pairs from another place always worked but never felt they got it correct. This set allows me to read print I thought I'd need a magnifying glass to see.

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★ 1

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★ 5

Came for the first time the other day and I am glad I found this place. Dr and staff are nice and patient.

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★ 5

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★ 3

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★ 5

I have a TBI (traumatic brain injury) and have OCD (obsessive compulsive disorder). This does not mean that I am not a useful, capable person, but it does mean that patience is what I need sometimes. Everybody here was quite patient with me, while I am thinking about the correct words to use to give them the information they need or tell my vision doctor exactly what is happening and what I need help with. I am going to stay with them because I feel safe here, and being safe means everything to me.

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★ 1

I am extremely disappointed in this business. I spent $400 here between an eye exam, glasses, and sunglasses using my insurance. The sunglass lenses were free as a promotion. However they never even bother to offer me polarized lenses I assume because they were going to be free… I did not think to ask because naturally I figured a vision center who was making me custom, prescription lenses would naturally provide me with polarized lenses. I just wasted $200 on sunglasses I will now need to replace. 🤬😡

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★ 5

I've been a patient at Vision Source for 4 years. I can't say enough about Dr. Morris and his staff: Mrs. Morris, Pete, Alejandra, and Theresa to name several. Dr. Morris is a savvy, compassionate, and personable optometrist educated at UC-Berkeley (that's nothing to sneeze at!). Pete and Alejandra, who have been with Vision Source for some years, are in sales, adjusting, and repair. I've found the best glasses I've ever owned with their expert help (and on the Medicaid rack at that!). They are knowledgeable and ready to go the extra mile for Vision Source's patients regardless of the circumstances. Dr. Morris is ably assisted by his wife, Mrs. Morris, who oversees the details of the practice. It's always a pleasure to see these folks and I look forward to my annual visit very much. In addition, I know that if I need extra cleaner or have any kind of issue with my glasses or eyes in between annual visits, I'm always welcome to stop in. Thank you!!!

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★ 1

Very rude office staff! Ran extremely late with appointment then belittled patients. Do not recommend!

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★ 1

Be prepared to spend 3 hours of your life here when you schedule a visit... The optometrist and the people that ring you up to purchase lenses are very nice however the front desk staff is so rude! I spoke to the same person on the phone and at the door shes like "just sit ill get to you when I get to you" yea not very professional... Go else where!

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★ 1

Very rude office staff especially the woman who answer the phone. Iys very unprofessional to ignore a question just because your office is busy. I called several times last year same unprofessionalism. Dr. Morris need to get a new staff ASAP!!

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★ 1

I called 4 times to try and make an appointment, and they just hang up on me. Forget it, we will go to Walmart :(

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★ 5

This spot has the most patient people that work! Liz is very understanding and amazing! Thank you for all that you and the team did for us yesterday!

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★ 1

The customer service is terrible.everytime I call they always have an attitude If I could give a 0 star I DEF WOULD. When you walk in they take forever just to get a check up and the barely greet you and its really just everyones attitude in there that I do not appreciate.Just terrible and unprofessional !!!

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★ 5

Dr. Dexter Morris and his team are fantastic. Liz is very helpful and guided me to find the perfect pair of glasses. She really listened to what I was looking for and didn't mind when I tried on numerous pairs. it's obvious Liz has experience with what the patient needs and works best for them. The team is dedicated to hygiene so expect to wash your hands and wear a mask. Dr. Morris took his time to address my concerns too and I felt confident my eye health was cared about.

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★ 1

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★ 5

Good doctor, been with this doctor for 9 years. Experienced and knowledgeable. I don't care about front-desk employees since they come and go.

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★ 1

Making an Appoint was easy. Filling out online intake forms easy. Being greeted at the door because you have to knock to enter hmmm. I understand Covid protocols but our State has lifted them. They should tell patients prior to making the Appt. Only the patient is allowed inside so your companion is not outside in 100 degree weather. They should also tell you Appt. do not matter because you end up waiting on their time at least and hour to two..They are rude and have NO consideration of guest services or time management.Appointment at 215pm and it's 335pm....Awesome Job!

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★ 3

Great service it's just the lady that picks up the phone.She is very rude and she talks to you like your not a patient.She talks with attitude and not in a friendly manor.Like do you damn job right and grow up cause your not a teenager anymore.They also make us wait outside in the heat for like 5 to 15 minuets.I say let us wait inside.

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★ 1

Could not get my eye glass prescription, even though I gave my birthday and confirmed all information asked. Don't understand why I had to fight just to get my prescription and still didn't receive it.

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★ 1

One star is extremely generous!!!!! I have been a patient with Dr.Morris for years and I fully trust and enjoy the work he does, BUT his staff leaves a whole lot to be desired! The person that answered the phone (Teresa) was not helpful at all! Because she had a problem verifying my insurance (apparently the verification website had been down all day), she spoke to me as if I broke the system, and she couldn't be bothered! After explaining to me SEVERAL times that there would be a $100 charge if benefits can't be verified by the time of the appointment AND me agreeing, she still couldn't be bothered and didn't have any openings until the END of March! She still wanted me to call back tomorrow, to book for the end of March, because the benefits website "might" be back up! No respect for other people's time, as if she was doing me a favor, and not running a business!

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★ 1

I went to pick up my glasses and they were not what I expected first the frame was crooked on one side and they were supposed to be tented and they were not so now I have to wait a wholenother week to pick them up. The ladies at the front desk are so rude,and the lady who does the fitting of the glasses.get some office manners

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★ 5

Absolutely recommend this place... I have a bad astigmatism and haven't gotten a prescription that actually helped in YEARS!! very knowledgeable, efficient, and friendly... I travel the country for work and have been alot of places to get prescriptions...I was even told they dont make contacts strong enough for me, but today I finally got the contacts I need....im so thankful to have found this place

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★ 1

I scheduled an appointment one month prior. I arrived 10 minutes early. I did not see the doctor until an HOUR after my scheduled appointment. I made this appointment an hour and a half before I needed to be at another appointment. You see the problem here, right? As all the reviews state, the actual eye doctor is pleasant and professional. The staff needs manners. It seemed as though no one was interested in helping me pick out my frames. High volume of customers in one location. Not great during the pandemic as no one was socially distant. Save your time and your money and find a better optometrist and staff that actually value you as a customer.

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★ 1

Horrible place, horrible staff.. You knock on the front door they hand you a clip board and say sit out on the street and fill it out.. I'm not a damn dog.. Don't go there!

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★ 1

Horrible customer service.I respect them following CDC guidelines, but as I sit here, majority of patients are elders & its hot & we have to stand outside for 10mins just to recv the 4 questionaire form. The employee having a bad attitude just worsens the situation.30mins to p/u glasses, not bad but the process is ridiculous.

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★ 5

Staff seems to come and go, some friendlier than others. But I absolutely LOVE Dr. Morris. For that, I will be a continuing patient for a long time to come.

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★ 4

Nice people, good service!

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★ 1

-5 stars terrible customer service. Not friendly at all

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★ 5

The doctor and the staff gave great customer service. My glasses was ready in a week.

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★ 5

Everyone in the office was so nice, Dr. Morris is very professional and answers questions without making you feel stupid. Nice selection of frames. Love my glasses!

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★ 1

They wouldn’t see me because my mom is a nurse, and they canceled my appointment before I even got there. Terrible customer service I’ll never be back.

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★ 5

I’ve been coming to Dr. Morris for years and have never had a problem that I can remember. The staff is great!

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★ 5

I've been coming here for a few years and always leave very happy. The staff is courteous and very helpful. My glasses always arrived early than predicted.

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★ 5

Great Eye Dr Morris and staff truly awesome and very professional and Pete thanks for being so patient and knowledgeable and for helping me with my eyeglasses ! We love it! 🤓

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★ 5

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★ 5

I want to compliment how safe, clean and prepared this office is! When arriving, the staff opened the door and gave me a simple form with a few questions regarding CO-VID. I was instructed to go straight back to the restroom to wash my hands. You need to be wearing a mask to enter. All staff was wearing masks and Pete the optician was wearing a full face shield. I felt very safe a protected throughout my visit. Thank you staff and Dr. Morris! I really appreciate all they do. 05/14/20 was my appointment

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★ 1

I CALLED TO GET AN APPOINTMENT AND THE FIRST YOUNG LADY WAS VERY INFORMATIVE AND IMPLEMENTED CUSTOMER SERVICE. I HAD TO CALL BACK DUE TO SCHEDULING WITH MY JOB TO SEE WAS IT AVAILABLE. I CALLED BACK AND THE SECOND LADY WHO ANSWERED THE PHONE CAME OFF AS IF SHE WAS IN RUSH AND DIDNT WANT TO BE BOTHERED. I WILL BE GOING TO SPEAK TO OFFICE MANAGE BECAUSE YOU CAN HAVE SOME SENSE OF CUSTOMER SERVICE BECAUSE IM OVERDUE FOR MY EYE EXAM AND SHE CAME OFF VERY BOTHERED AND SPEAKING FAST NOT ALLOWING ME TO FINISH SPEAKING AND WOULD CUT ME OFF. THIS IS MY FIRST BAD EXPERIENCE WITH ANY STAFF THERE. IM VERY DISPLEASED AND SHE SHOULD LET THE OTHER YOUNG LADY ANSWER THE PHONE.

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★ 5

The staff is very friendly, and helpful. They took covid-19 very seriously. I was quite nervous and the amount of care provided was outstanding.

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★ 5

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★ 5

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★ 5

It’s always a joy going to visit the Dr. Morris and his staff. They are always help, friendly and most of all professional. If you need a new Dr. to see for your eye needs, then go see Dr. Morris at Vision Source.

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★ 5

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★ 1

The last time i was at Dr. Morris office which was several years ago the service was not good. My eye glass need adjusting and the attendant was rude and they way she adjusted the glass i just excepted them and left. I should have spoke to Dr. Morris but i didn't. Today i called to make an appointment and the attendant was not very friendly and she didn't say her name. I wanted to make an appointment on Saturday and she told me that the doctor do no see patient on Saturday with my insurance. They have certain day for my insurance. i have been going to Dr. Morris for about 30 some years and for the last couple of years the service have been bad. I have glasses that i have gotten from then that I cant wear because i can't see out of them. I have sent a lot of customer to see Dr. Morris. The staff has really turned me away. I will have to find me another Eye Doctor. I really like Dr. Morris is a excellent Optometrist, it is sad

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★ 3

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★ 1

Very disorganized. Staff members are rude. I called to rescheduled my appointment with Alexandra and i was told that I couldn't reschedule because i rescheduled "6 times", which was completely false and i was told that o had to walk in. After setting her straight I was able to reschedule my appointment for 02-29-20 at 1:45pm. Almost 6 hours later they call back and tell me i have been double booked. I have to schedule for another appointment during the weekday "hun". I wouldn't recommend this place to anyone.

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★ 5

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★ 4

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★ 5

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★ 5

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★ 5

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★ 5

My two children and myself go to Dr. Morris. He is so kind and the staff is wonderful. He is patient with my kids and actually knows what he is doing. We will definitely continue going to his office.

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★ 1

We Agree with previous comments. My family and i did not feel comfortable nor welcomed in this office. If we could give 0 stars we WOULD! Whats wrong with the older woman at front desk?? She's rude to her co-workers in front of everyone and when she answers a phone call she acts like people are bothering her. I feel bad for the others who
have to work there with her. The Doctors are either blind, don't care or don't know how bad of a customer service she has. Time to retire lady! 0 stars for sure.

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★ 1

Unable to give 0 * ! Horrible office. You will wait for hours to be seen. Older lady in the front Desk is rude to the staff and customers! Doctor is not kind or friendly. Unprofessional office. Save your money and go elsewhere people!

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★ 5

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★ 5

I’ve been going here for about 10 years and even though some of the office staff have retired or gone some place else the service is always pleasant. I highly recommend the doctors.

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★ 5

Not a long wait at all, nice staff & Doctor friendly too, great glasses selections as well

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★ 5

Very friendly and helpful staff, answered all my questions completely

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★ 1

If I could have chose ZERO STARS than I would. This small office needs to be shut down! The front desk lady (Liz) is extremely rude and very unprofessional! She had very bad communication skills and didn’t seem to be genuinely concerned about patients. The doctor also seemed uninterested in patients he was short and blunt which made it awkward during the exam & to top it off he owns this practice so they sky rocket the cost of frames and contacts. ( For example I could get the same pair of raybans at Lenscrafters for a fraction of the price) If you don’t like something they try and force you to choose something. It seems like they are just looking for profit of patients and don’t really care about their patients needs & the equipment they use is definitely out-dated and ancient. I paid for retinal images and still had to get my eyes dilated which completely defeated the purpose. Upon leaving they didn’t give me a copy of my prescription just a half sheet of recommendations by the doctor. I wouldn’t reccomend coming here again. I’ve had much more friendly professional encounters at different optometrist offices. Save your money and time by NOT GOING HERE!!

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★ 5

Dr. Morris and his stay are always so nice, helpful and professional.

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★ 5

Great staff and knowledgeable doctor. I've been told most my life the best correction they could get in my left eye was 20/200 he got it down to 20/70.

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★ 5

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★ 5

Great place love the staff.

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★ 4

Staff seems to be trained very well! Only took about 5 minutes to be with my ophthalmologist.

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★ 1

We made an appointment. Arrived on time. Took over an hour to see Dr. Small office. Not a lot of frames to choose from and the ones they had were over priced. And at the end had to go back in and get the prescription paperwork that should have been given to us in the first place. And her excuse for not giving it to us was we didn't ask for it. What the heck did you think we came in here for? Poor service. Don't go here. Too many other places to choose from.

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★ 1

Eye exam was not bad...the frames and lenses...a nightmare.They made the wrong frames for my daughter and the lenses came scratched and defective from the shop...tried to work w them but they were rude like if they dont care...save your money and go to a professional place w professional and respectful staff.

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★ 5

The Staff is friendly and very efficient.

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★ 5

Got my glasses here great service.

Source: Google

★ 5

I'm almost 30! And, I’ve been coming to Dr. Morris since I was 13!! The ladies in the office are kind, professional and personable. The doctor is dedicated to helping and I wouldn't go anywhere else.

Source: Google

★ 5

Source: Google

★ 5

Kerryl was so helpful and very friendly great customer service
She helped me right away and was understanding of my situation :)

Source: Google

★ 1

Staff is irresponsible, uncaring and unprofessional. I didn't learn my lesson the first time and returned a 2nd time. Staff never ordered my contacts the first time and laughed it off giving me samples. This 2nd time both my husband and I were disgusted with our experiences. We both went twice because they take so long to see you. My husband was told on his return that it would be a minimum of two hours to see Optometrist. I return to pick up my contacts..sign in and they take someone who walks in 25 min after me. They then can't find my contacts. I stormed out in disgust. Let's see if Optometrist actually returns my call. Disgusted!

Source: Google

★ 1

If I could give zero stars I would. After being a loyal customer for 14yrs I just received the worst customer service Ever😠 and I will NEVER give them my business again not even a dollar will be spent💰. The office manager needs to be fired. The staff is just rude. Please go somewhere else don't waste your time and money there. Go somewhere that the employees actually appreciates your business. To be completely honest they should have kept the old staff. They were much more FRIENDLY AND RESPECTFUL.

Source: Google

★ 5

All the employees here are really nice and tend to your questions. Also the optometrist is nice and answers questions about your eyes and tells your in detail how your eyes changed! Love coming here!

Source: Google

★ 5

I love them, I've been going there for over 9 years. Same great service, very friendly staff. And my doctor never disappoints. Now my daughter goes to him and she just loves it.

Source: Google

★ 5

Great service outstanding Dr's Love Love them.

Source: Google

★ 5

I was referred by my father and since the very first day I became a patient I've recieved nothing but the best service!!

Source: Google

★ 5

I've been going to this location for years and have always had a great experience. The service is always wonderful and efficient!

Source: Google

★ 1

Very bad service, after one hour and a half waiting, my 18 months baby girl started crying and the. Asian lady on the front desk told me that I have to get out of the clinic and wait outside with my kids to be called, here in vegas in sumer whith this weather ofcourse NO!!! I dont recomend them. The only who was nice and respectful with as was the hispanic woman.

Source: Google

★ 5

I considered this place much better than a Summerlin located practice of the same sort. By "Google search results"... It's the way around. Rock on Vision Source.
Thank Dr. Morris and staff.

Source: Google

★ 1

Could not believe that, after no phone call (as had been promised) I decided to take my grandson to pick up his new glasses.
They had them sitting there, while my grandson struggled with his old, broken ones, but didn't deem it necessary to call?
The glasses?
They're great, hence the single star.

Source: Google

★ 1

Worst eye doctor ever. Do not go. Avoid at all cost. Rude service, they will skip your appointment and give you a "red flag" if you are too "roudy". They will also yell at you if you are playing games on your phone with the sound off. Ridiculous.

Source: Google

★ 2

Very bad service I've tried all day to make an appt and they lady that answers the phone keeps telling me she is busy and will call me back when she has finds the time... I call back in an hour and get spoken to very rudely by the same lady saying "ma'am, I just spoke to u and I told u I will call u when I'm not busy" I'm not even going to waste my time here

Source: Google