★ 5

I love Dr. Brathwrite, it seems everyone has different experiences. I haven’t spoken too much to her but I like the in and out no nonsense appointments. I hardly ever want to leave my house being pregnant and sr brathwrite is quick and gets to the point. She delivered my first daughter last year at the perfect timing call for c section, and I’m excited to rejoin her this year for the birth of my son.

Source: Google

★ 5

I absolutely loved it here. I felt so heard and seen. Truly valued as a patient.

Source: Google

★ 5

I had a great experience from the beginning of Check In to the end of Check Out.Everybody there is Extremely Friendly.Been going to Innovative Women's Care for the past 2 years & I highly Recommend Dr.Brathwaite & Dr.Tapia-Nichols.If U have any questions or concerns,they will explain everything to U as Clearly as possible & make U feel comfortable.

Source: Google

★ 3

The place is clean, a bit pretentious though. Staff is super nice, but it's fast pace so you'll feel rushed despite likely sitting in your napkin for a half hour before the nurse practitioner, also super nice, sees you.

Source: Google

★ 5

Leah is knowledgeable, gentle, and considerate. I feel confident in trusting her care.

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★ 3

My practioner was great but waiting an hour to be seen doesn’t work

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★ 5

Dr. Brathwaite is very knowledgeable about hormones. She is easy to talk to and seems to care about her patients. I’m very glad I found her.

Source: Google

★ 5

Very nice office and very friendly staff, Dr leah was amazing will refer her to others.

Source: Google

★ 1

My first vist ever was OK even though it was rushed, now this 2nd appointment was horrible. I had a follow up ER appointment and found out I a uterine polyp. I've been having terrible pain since last week, and still in pain. Dr. Brathwaite was cold not welcoming made me feel worse and very uncomfortable. Im telling her im in alot of pain and she's asking me am I sure and stated uterine polyp usually have pain. I let her know the ER told me its a fibroid. Dr. Brathwaite made me feel like I was lying about being in pain no compassion at all. Then she ordered me an Ultrasound. The nurse gives me papers to check out I was confused because I thought I was already scheduled for an ultrasound. My appointment was at 9:30 I was able to get scheduled for an ultrasound at 3 today however I get a call 1hour before my appointment stating I have to pay $117 for a ultrasound for a deductible that has to be paid before I can be seen. I let them no unfortunately I didn't have the amount could I pay half and still was told no. So now I can't get seen im in terrible pain. Worst day and experience of my life .

Source: Google

★ 5

Source: Google

★ 1

I urge all expecting mothers to read this review and carefully consider if you want you and your baby to be subject to medical negligence. I am 7 weeks pregnant and have been experiencing debilitating lethargy, dizziness, and weakness for the past 2.5 weeks. I expressed all of my symptoms in detail in the extensive paperwork prior to my visit, as well as with the scheduling person, and went on to explain that I am an ICU RN and determined at home that I am experiencing orthostatic hypotension (significant drop in blood pressure upon changing from laying to sitting to standing) with which I am extremely symptomatic. I further explained through the clinic’s communication system that I am unable to sit for extended periods of time and was concerned because at the beginning of the year I waited nearly an hour to be seen for a regular gyn appointment here. I AGAIN explained this upon arrival to my appointment. I was finally called back at just over an hour after my scheduled appointment (3pm, did not go back until after 4pm). I waited an additional 40 minutes in the back room to finally be seen by Dr. Brathwaite. I understand that sometimes long waits can occur, however, this is only touching the surface of the negligence I experienced. Upon arriving to the appointment I was also told that my insurance does not cover maternity care. I find it incredibly odd that I took the time to fill out dozens of pages of information, including both pictures of the front and back of my insurance card, as well as manually-inputted insurance information, just to be told that I had to pay out of pocket when I arrived for my appointment. Given that I was so desperate for care and had to reserve a ride just to get to the office (the hypotension makes it unsafe for me to drive right now) I reluctantly paid. At this time I SPECIFICALLY asked if this payment would include everything—specifically questioned the ULTRASOUND AND LABS—and was told yes by an incompetent staff member. At around 4:40pm when Dr. Brathwaite finally saw me, I was informed that I would have to come back the following day for an ultrasound because the tech “didn’t show up today”. She also immediately gave me an automated speech explaining that my symptoms were all normal and that there was nothing she could do. She did not ask me a single question, did not examine me in the slightest, and assumed that I was completely ignorant and would not question any of her statements. She did proceed to swab me for a culture, per my request as I am also experiencing signs of an infection. I could not hold back my frustration upon being told that I would not receive my ultrasound and (reasonably) went off. She stated that she did not know I had paid out of pocket and that it was all her staffs fault because they did not communicate with her. While Dr. Brathwaite is kind, it was very clear that she is overwhelmed and unable to ensure that her staff is adequately trained. The volume of patients seen at this clinic is clearly too much and I felt that I was just another body on the list to be checked off, rather than a first-time advanced maternal age patient (I will be 35 when I deliver) with significant concerns. At points while I was in the waiting room there was a line of patients from the desk all the way to the lobby of the medical building. Dr. Brathwaite agreed to do my ultrasound herself after finishing seeing her other patients. While I was grateful that she did, I did not leave the office until nearly 6pm, and this experience, along with any meaningful time at this visit, was incredibly rushed. The office was already “closed” when the ultrasound was done and I was unable to receive my labwork because the phlebotomist had already “left a looong time ago”. I am supposed to come in again on my own time, which requires me to arrange a ride and muster up the strength, to have my labwork done

Source: Google

★ 5

Source: Google

★ 5

Great place for women . They make you feel comfortable & welcomed . Absolutely love everyone there .

Source: Google

★ 5

I love Dr.Leah and her team. They are great. I was recommended their clinic by my sister and I absolutely love them. Very clean environment, she answers every question and concerns you may have. They truly care about their patients, would 10/10 recommend!

Source: Google

★ 5

Leah is amazing 🤩 you can tell she really cares about you because not only does she remember you personally, she’s attentive, informative, caring, nice, friendly, exceptional bed side manner and an all around great person. As an African American woman it’s hard to find equal proper care within the healthcare system but with Leah I feel seen, comfortable and heard. I’ve been so impressed with her service that both my daughters are now patients of hers as well. One battling sickle cell & the other pregnant with my first grandbaby. That’s how much I trust and just love her 🤍 10 out of 10! I absolutely recommend.

Source: Google

★ 5

Source: Google

★ 5

I highly recommend Dr. Brathwaite. She was very attentive and kind

Source: Google

★ 5

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★ 5

Leah is great, it was my first time in the office she made me feel very comfortable, welcomed, and eased my anxiousness. She’s very patient, kind, and understanding.

Source: Google

★ 5

Leah was amazing. After feeling dismissed by other providers during perimenopause, this was the first time I truly felt heard. She listened, didn’t rush, and took a conservative, thoughtful approach.

She was genuine and validating, and I left feeling understood and hopeful. Highly recommend.

Source: Google

★ 1

I normally do not leave reviews, but after over a month of dealing with this office, I feel obligated to share my experience so other patients can make informed decisions.

My initial appointment resulted in me being referred to a hematologist that did not accept my insurance. What should have been a simple correction turned into weeks of unnecessary stress.

Week 1: I contacted the office to have the referral corrected and was told it had been updated and sent. After calling the hematologist multiple times, I learned they never received anything.

Week 2: I made multiple trips across town to this office attempting to get a physical copy of the referral myself because I could no longer trust that it was being handled. I waited over 45 minutes during one visit only to be told there was a printer issue and asked to come back later. After returning again and waiting even longer, I was informed that the referral likely had not been sent because the doctor was “behind”—despite previously being told it was already handled.

After finally getting the referral corrected, I assumed the issue was resolved.

It wasn’t.

Over a month later, I am still waiting for this office to submit the prior authorization required for my iron infusion treatment. Despite the amount of time that has passed—and the fact that this directly impacts my health and quality of life—there continues to be little urgency, poor communication, and no accountability.

The pattern I experienced was clear: once you leave the office, it feels very “out of sight, out of mind.” The doctor appears overbooked, and unfortunately that seems to trickle down into an overwhelmed staff that struggles with follow-through and communication.

Delays in medical care are not minor inconveniences when patients are actively waiting for treatment.

For future patients: advocate for yourself. If you are experiencing repeated delays, call your insurance company and file a grievance regarding your care experience and administrative delays. Insurance providers often document these complaints and will initiate a formal review process, that the dr MUST respond to in a timely manner explaining the WHY behind their poor patient care. Hit lackluster physicians where it hurts, in the pockets.

I also want to highlight that not all experiences with women’s healthcare providers in Las Vegas are like this. I highly recommend Dr. Candance Leaphart St Cloud and her team at All Care for Women. Their office demonstrates what patient-centered care, professionalism, and responsive staff support should look like.

Women deserve better continuity of care than what I experienced here.

Source: Google

★ 5

Leah is an amazing clinician. She listens and is attentive. She is considerate of any special needs you may have during such a sensitive exam. I appreciate how approach and dedication to her patients.

Source: Google

★ 5

If you are looking for good OB/GYN look no further. Innovative Care is your place. From the time I stepped into the office I felt important. The doctor came in and introduced her self and asked questions to get to know me and the concerns I have been dealing with. I left my appointment feeling that finally I found a doctor who cared and had a plan of care.

Source: Google

★ 5

What can I say she’s amazing. To have a provider understand your concerns and not dismiss them is a breath of fresh air. She’s awesome.

Source: Google

★ 5

The wait time is not good, but the physician is amazing.

Source: Google

★ 5

I had a great experience with the nurse practitioner, Leah. She was very kind, caring, and knowledgeable. She took the time to really listen to my concerns and made sure nothing was overlooked. I felt heard, supported, and confident in the care I received. I truly appreciate her thoroughness and compassion — highly recommend!

Source: Google

★ 5

Leah Tapia-Nicholes was very attentive, listened to all my concerns and didn't rush me. She also gave thorough explanations on my symptoms including future treatment options. Thank you!!

Source: Google

★ 5

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★ 2

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★ 5

Outstanding Customer Service from Staff, BEAUTIFUL OFFICE & Dr. Brathwaite is the Best OBGYN Ever!!!

Source: Google

★ 5

It was the first time meeting Leah and she was very professional, and informative. And fun to talk to. Highly recommend her. Just be prepared and be patient to wait. It’s a OB/GYN office. Lots of babies and expected moms. Brought back some nice memories.

Source: Google

★ 5

I was seen within minutes of my appointment time. Dr and staff were wonderful.

Source: Google

★ 5

Source: Google

★ 5

Amazing professional and attentive
Make sure u go to a hospital she has access to but definitely best oBGYN in Las Vegas new office is gorgeous

Source: Google

★ 5

I was really nervous going into this appointment—seeing a new gynecologist is always a bit stressful for me, and I know I’m not alone in that. There are so many unknowns: finding the office, wondering about wait times, meeting new staff, and yes… even stepping on the scale. Maybe I overthink things a little, but it can feel overwhelming!

That said, this experience completely put me at ease from the start. The office was incredibly easy to find—no stressful detours or U-turns needed. When I walked into the beautiful facility, I was immediately welcomed by Adriana and Cheyenne, whose friendly demeanor helped calm my nerves right away.
Sierra took me back with a gentle manner, never making me felling uncomfortable with my "scale" anxieties.

I’ve seen many providers over the years, and I can honestly say that NP Leah was one of the best I’ve ever experienced. She was kind, warm, and genuinely welcoming. She took her time, listened carefully, and explained everything in a way that made me feel informed and comfortable. Her knowledge and compassion really stood out.

I left the appointment feeling empowered and confident, which isn’t something I’ve always felt after medical visits. Overall, this was an excellent experience from beginning to end, and I’m truly grateful for the care I received.

Source: Google

★ 5

So caring and attentive I really appreciate it as someone that's generally nervous about contacting health care providers. Thank you for showing you care! 😊

Source: Google

★ 5

Source: Google

★ 5

Navigating through breast cancer, perimenopause, and an upcoming hysterectomy, NP Leah Tapia has been the best at explaining everything so thoroughly and in a way that is easy to understand. With every interaction, I feel seen, heard, and understood—a rarity in complex care. I even brought my husband into an appointment, and she without hesitation answered ALL of our questions. I highly recommend her to anyone looking for an attentive and knowledgeable provider.

Source: Google

★ 5

Love this place so much, i went to many gyno’s over the years, and they have all failed me miraculously. The place took me serious and handle all my questions with care and very professionally. They didn’t just push me away with my pcos, they explained they broke it down and helped me in every way possible. The front desk ladies, the ma’s, the ultrasound tech, the phlebotomist and Dr tapia are all ANAZING. I’ve recommended this place to my friend to bring her daughter because they are just that good!

Source: Google

★ 5

Very satisfied with treatment

Source: Google

★ 1

I saw the surgeon on December first who told me someone would be calling me to schedule surgery. I am currently trying to conceive so every single month that passes is detrimental to that as I am a bit older. I have called, left messages and even texted and not in a annoying way I literally just want an update… anything! Even a oh we’re working on it or really any type of update. I keep getting told someone will call me but it’s been months and no reply. I am so upset over this. As you know it’s not so easy to be seen here in Vegas. I waited months for my initial appointment. I hope someone contacts me soon. *posted some of the messages please look at the dates….

Source: Google

★ 5

Walked in and was greeted with a great attitude and smile. Very nice cozy environment. Staff are all really nice and helpful. Dr. Reddick is amazing and very personable. Highly recommend

Source: Google

★ 5

Very detailed and personable.
Beautiful office!

Source: Google

★ 5

Dr. Brathwaite is amazing. She listened to the issues my endometriosis was causing and immediately referred me to another specialist that had me in surgery within 5 weeks after another doctor dismissed me months prior. Her staff is also very attentive and caring.

Source: Google

★ 5

Dr Marguerite was very prompt and answer all my questions and concern and she took it a little further to educated me on upcoming woman's care do age the group's and was very easy to speak with and understanding concerns, I would definitely recommend this office, if you like prompt services and addressing your needs. She is definitely the dr to see.

Source: Google

★ 5

Beautiful atmosphere, professional.

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★ 5

Dr. Leah is kind, caring, and listens to my concerns during every visit. My health has improved since I have been her patient!

Source: Google

★ 4

Office staff and Dr. Braithwaite were friendly and helpful. The wait times were long, as my appointment was at 3pm, but I wasn't seen until well after 4pm. But once I was seen, Dr. B. was kind, professional and took all of my concerns seriously. I will recommend her to others❤️

Source: Google

★ 1

If I could leave 0 stars, I would. This office has some of the worst customer service I have experienced in healthcare. The front desk staff were consistently rude and unhelpful, and the one time I saw the doctor she had no bedside manner whatsoever. As a pregnant patient, you would expect compassion, patience, and clear communication, none of which I experienced here. This office provides none of the support, compassion, or patient-centered care you would hope for. I left feeling unheard and disappointed and the entire visit felt rushed and transactional. I will never return and would strongly caution anyone, especially first-time mothers, against choosing this office.

Source: Google

★ 5

Dr. Brathwaite is the best. Her knowledge and compassion for what she does shows in her work ethic and office environment she is always encouraging her staff to be their best and give there best. She is busy so you will need to wait a little for your appointment.

Source: Google

★ 5

Listen👂🏾I’ve never in the history of my care by a gynecologist or any woman’s care facility; been treated with such engagement. I went for a second opinion and I received all the knowledge required to understand my diagnosis not previously given for a full understanding. I saw Leah Tapia-Nicholas at Innovative Women’s care. Upon arrival I was advised that I was out of network and would have to pay $250 for the visit. I did think twice but needed answers so I paid, although unexpected, I was told they tried to call but I received a text to confirm appointment.
I was given a card for Innovative Woman’s Care while attending a Breast Care Event.
I felt safe with Leah although I thought I was seeing the person on the business card. It happened as it should’ve. Leah is awesome I so recommend you consider your care there.
PS: I must also comment the young lady that did my blood draw. I’ll call her Sun, Moon and Stars she was professional and simply awesome I’m a hard one but not for her she got it right the first time. Thank you

Source: Google

★ 5

Oh My Leah is amazing I hate the procedures that we have to endure, But Leah is the first to make it quick. I mean real quick she was done in less than a minute it felt like and I was out of the stirrups. Leah is truly amazing, I already told my Sister about her and she is gonna try to book. I won't go to anyone else for my womanly concerns. Leah educated me about some other procedures I was hesitant to do, but after her explanation I am ready to book. Thank you so much Leah, you are truly an amazing woman.

Source: Google

★ 5

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★ 2

I really want to like this practice because I specifically sought them out as a black owned practice. However, there is no bedside manner whatsoever with the doctor or assistants. The receptionist is the only genuine person there that converses with me. When I have to go in the back for an exam or procedure I get “oh hi” from the doctor/practitioner. Then as I’m getting said procedure done, there’s no checking in with me asking if I’m ok, or just a bit longer. It’s them talking to each other like I’m not there. It’s very off putting and disheartening as a woman of color who knows how it feels to be treated differently. I have a few more appointments with them that I absolutely need, but I will leave after.

Source: Google

★ 5

Dr. Brathwaite is a breath of fresh air. Her patience, listening skills, and human touch are truly phenomenal. Thank you for being available, present and grounded. You have my flowers 💐

Source: Google

★ 5

Fantastic!! Both myself and daughter are patients here. Love our provider! Always as great of an experience as this type of visit could be. Very professional, knowledgeable and caring staff, and aestheticly pleasing office. Highly recommend.

Source: Google

★ 5

I have been going to Dr. Brathwaite for 5 years now! I can’t ask for a better doctor or staff. Brathwaite is non-judgmental and actually has a passion for what she does. The rest of the staff are genuinely kind as well. Everyone is very welcoming and always has a smile on their face. Her new office also looks amazing!!!! I always recommend Dr. Brathwaite to everyone.

Source: Google

★ 5

Source: Google

★ 5

Very kind and caring. The information and explanation of my symptoms and ways to address them was very thorough.

Source: Google

★ 5

I recently visited the doctor and she was great,, she was ready and willing to answer all of my questions and very pleasant... I would recommend her to anyone looking for a good doctor. 👍🏾

Source: Google

★ 5

Dr. Leah was professional and knowledgeable and listened to my concerns and was helpful to my menopausal concerns.
I can’t thank her enough

Source: Google

★ 2

I’ve been a patient at this office for about 2 years . Ever since they’ve moved locations the atmosphere has changed. When speaking with the receptionist Christine over the phone she was very snarky and not polite. Today February 9 I came in for an ultrasound and the technician didn’t even have the courtesy to introduce herself. I can only assume her last name is Parrish because it was on the screen while performing my ultrasound. She made me feel extremely uncomfortable and a bit embarrassed. My sole purpose for the ultrasound is to see if I can bare children. What women wouldn’t want the person examining her precious jewels to have a little compassion and be treated with respect. When checking out the young girl at the counter had on a pair of grey beats headphones and looked at me as if she saw a ghost. I thought that was unprofessional . (Why are you at work with visible headphones) Overall when working in the medical field personal feelings should be put aside and ethics, morals, and integrity should be the forefront of the patient’s needs and interests.

Source: Google

★ 5

My visit with Dr. Leah was genuinely such a fun and comforting experience. She was welcoming, insightful, and made me feel completely at ease from the moment I walked in. You can tell she takes her time with each patient, and it makes the whole appointment feel thoughtful instead of rushed.

And the office… I’m obsessed. Everything is pink, white, and marble — it feels like it was made for the girls. Even the patients show up in their cutest all‑pink outfits, which sets such a cute, uplifting culture. It’s the kind of place you actually look forward to visiting.

My appointment was easy, smooth, and honestly one of the best OB‑GYN experiences I’ve had. Highly recommend.

Source: Google

★ 5

Source: Google

★ 5

Dr. Leah filled in for my scheduled provider and exceeded all expectations. She was attentive, patient, and made me feel at ease throughout my appointment. I left feeling informed and cared for. Highly recommend.

Source: Google

★ 5

She is so warm and welcoming. Doesn't treat you like a number, makes sure you are taken care of before you leave. Leah Tapia-Nicholes, NP IS AWESOME.

Source: Google

★ 5

I love them, they make me feel comfortable and am very satisfied.

Source: Google

★ 5

Doctor Brathwaite is amazing! Other doctors that I’ve experienced rushed me & I didn’t feel at ease. She listens to me, answers any questions I have without rushing me & explained in detail all my concerns. It’s hard finding a doctor that’s companionate & understanding, but not her. I’ve been coming to her for 3yrs & I wish I would have found her sooner. Thank you doctor Brathwaite

Source: Google

★ 5

Update from my previous review:

I was extremely upset with office staff. They were extremely incompetent forgetting refills , slow with paperwork, never answering phones ect. The list and office was honestly really bad . Manager Alicia reached out to me and I never had another issue again. Since then it’s improved. I’ve been seeing NP Leah for all my baby appointments and she is honestly a gift from heaven . She’s so sweet and addressed every issue and I wish she can deliver my baby .

Source: Google

★ 5

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★ 5

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★ 5

I came to Dr. B at my wits end dealing with postpartum hormonal dysfunction that hadn’t gotten even the slightest bit better (3 years and counting).

From the minute I walked in the lobby I could feel the positive vibe and energy resonating through the office. I immediately lost all sense of nervousness and knew I was in the right place.

She took the time to listen to my experiences and made me felt heard. Treatment options were thoroughly explained and never forced.

At my first follow up I had mentioned some in depth genetic profiling I had obtained and Dr. B was engaging, eager to learn alongside me and not resistant to my outside research.

I am so grateful for the level of care I have received in just 2 visits with Dr. B and look forward to continuing to improve my health with her.

Source: Google

★ 5

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★ 2

I have been to this practice 4 times. I like the nurse practitioner. She is knowledgeable and provides good recommendations and is helpful. The staff do not talk to you about costs that insurance does not cover and do no cursory checks with the insurance plans for allowed/not allowed charges. I had to pay over $900 for tests that my insurance explicitly does not cover. At other doctors' offices, including my dentist, any service that is not covered 100% by my insurance is explained to me. Especially if you have THT, I would look elsewhere.

Source: Google

★ 5

Very Personable, gentle, explains very well an easy to listen to

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★ 5

Love this office every one is super nice and so professional.

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★ 5

I saw Leah today and she was great! I appreciated her taking her time to explain and also listen to what I had questions on. I didn’t feel rushed as if I was just another patient. I had a bad experience at another office and this was a 100% better! Also all the staff and the phlebotomist were nice as well

Source: Google

★ 5

She was very kind, understanding and was able to answer all of my questions.

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★ 5

Very happy with my care. Leah took the time to listen and take care of my needs.

Source: Google

★ 5

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★ 5

I had my annual appointment yesterday with Ms. Leah my nurse practitioner, and she was incredible. She was so kind, gentle, and thorough. She walked me through every single step of the exam and explained what she was doing before she did it. I really appreciated how she asked for my consent before touching me or using any instrument. She made me feel genuinely comfortable and cared for in a way I’ve never experienced before. Her approach was so patient, thoughtful, and reassuring.

Source: Google

★ 5

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★ 5

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★ 5

Great customer service!

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★ 5

Dr. B had been called away for an emergency C-section, so the office staff offered Leah and I jumped at the chance. What a gem! She was patient, down-to-earth, and talked me through everything she did. She clearly had read my file, asked questions, and ordered appropriate tests (in consultation with me). She didn't seem to be in a rush and that's much appreciated. I appreciated her so much, I scheduled my next annual with her! Thanks Leah!

Source: Google

★ 5

This was my second time seeing her for my yearly exam and she really takes the time to listen to you. She wants to help you feel your best and during the exam she lets you know exactly what she is doing so you can feel as comfortable as possible.

Source: Google

★ 1

I'm a new patient to this office. I started seeing Dr. Roderick in December of 2023. I was very impressed on my 1st visit. The appt started on time, the office has great energy and I was done with my appointment within 30 mins. WoooooHooooo!!!
But It wasn't until towards the end of January I was treated for a UTI jan 31 I started the antibiotics, on February 7th 2024 I had finished my last dose. On Feb 11 (super bowl Sunday) I was In the urgent care my diagnosis were a UTI ha! I wasn't sure why I was feeling the way I was feeling. I started to run a fever, lost my appetite, extremely fatigued, tired. So the Dr. Prescribed another antibiotic.

On feb 12th I contacted Dr. Roderick to inform them of my health but no one in this office was reachable due to having system issues, so I contacted this office AGAIN on February 12th 2024 I spoke with someone my message was taken and my call was never returned!! I called again on Feb 13th left another message (by this time my health is really decreasing)
By Feb 16th when I finally had gotten the strength to go to the Emergency room I WAS ADMITTED!!! I was admitted for 4 days

I have 2 kidney stones and I went uroseptic, not only this a fungus was found I was advised that if the fungus had got to my blood things could have turned fatal.

Here I am writing this review on March 9th 2024

I STILL HAVE NOT RECEIVED A CALLBACK from anyone in this office but I have received calls to pay a balance owed (the call regularly, I told them no balance will be paid until I get my call returned) they will harass your will phone they call to remind you about your appt the day of the appt. I had an appointment scheduled for March 7th and they started to remind my March 6 all the way up until the start ic my appt which was at 10am

I will be withdrawing my care from this office due to lack of care under treatment.
I currentlt have a nephrostomy tube in my kidneys and I'm awaiting surgery to remove the stones.
I pray that someone from this office reads this review because under their care I honestly feel like 2 kidney stones the size of 5 mm and 7mm and the infection could have killed me and I don't feel like anyone at this office cares.

So please before you start care or and treatment with them make sure they fit your needs. The communication in the office is poor. I had a few labs ran here and the time it takes to get someone to follow up is sad. You'll get your results in your chart within days and someone will either follow up in days or simply won't follow up.

I was excited to work with them simply because they we're African American just as I am.

But they quickly reminded me why I hate doing business with my own kind of people.

I'm currently seeking new obgyn.

Update: I have not returned to this clinic since my last update. I found an another Black OBGYN Dr. Promise Ojuku at Intermountain health on S. Rainbow. Innovation women's care miss diagnosed me thankful Dr, Ojuku was able to get everything properly diagnosed and treated. I'm forever grateful that u did not allow this clinic to care for me. If anyone is seeking a good provider, i strongly encourage you to look up Dr. Promiss Ojuku. He is a male Dr. that knows a women's body before even touching her.

Source: Google

★ 1

I always come early to my appointments(10mins) if my appointment is at 11am I shouldn’t be still sitting in the front waiting room at 11:53 , you want me on time and I want the same. Please learn to respect people’s time. This is how you lose business. It has happened multiple times! Once they had an emergency so I understand but the rest? I will be looking for another place. Care is in your name, so care about your patients time as well. Thanks.

Source: Google

★ 5

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★ 5

I’ve been looking for a great gynecologist and someone who makes me feel at ease and comfortable during these visits and I just finally found her. Very informative and professional and definitely makes you comfortable.

Source: Google

★ 5

The very best extensive care. Leah has the best bedside manner as truly cares about her patients. She is extremely knowledgeable and shares valuable information.

Source: Google

★ 5

I had a truly wonderful experience at my recent OBGYN appointment. The nurse practitioner (Leah Tapia Nicholes) was right on time, and I barely had any wait at all. What really stood out was how she remembered details from my very first visit with her back in March — it made the appointment feel personal and cared for. She took her time listening to my concerns and the reasons I wanted to have my hormone levels tested, and she never made me feel rushed. Her patience, professionalism, and warm personality made the entire visit easy and pleasant. I left feeling heard, supported, and well taken care of. Highly recommend! She has the best spirit ever!!!

Source: Google

★ 5

They made me feel comfortable. Thank you.

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★ 5

I think Dr. Brathwaite and her staff are awesome. I've been going to them for some time now and they are very attentive and thorough. If you're ever looking for someone who's going to be an advocate for you, you do not hesitate to check them out. She has a very friendly personality and very approachable. She takes her time with you and make sure that you have a successful outcome. Thank you so much for all you do!

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★ 5

I highly recommend Dr. Brathwaite. She is gentle and caring. I feel very comfortable with her and feel I can discuss my health concerns with her. I feel she truly cares.

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★ 5

First visit for a first time experience with my exam. I appreciated the delicate care for my needs and explanation of each step to ease my concerns. I would go here again for future appointments.

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★ 5

Waiting time wasn’t long and she took ample time discussing my needs and concerns.

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★ 5

I absolutely love it here. The staff is kind, and the atmosphere is top tier. Dr. B is so informative, kind, and patience. She takes her times and listens to each concern. I definitely made the right choice. For my women’s health and pregnancy❤️

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★ 5

Dr. Brathwaite is literally the best! This office is beautiful and staff is amazing as well!

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★ 2

I don’t normally write reviews but I’m doing this in hopes to guide any young woman considering coming here for their pregnancy or general wellness checks in the right direction. I moved to Nevada at the start of my last trimester of pregnancy and decided to come to this practice, as it was recommended by my cousin who came here for the entirety of her pregnancy. Leah Tapia-Nicholes was truly one of the only positives about my experience at this office. She was attentive, compassionate, and overall helpful at every check up. If she moved to a different practice I would continue to see her. The rest of the staff was also kind. Dr. Marguerite Brathwaite, however, was very cold. I was not given an appointment with her until the last month of my pregnancy and was disappointed once I finally met her. As stated before she came as a recommendation to me so my expectations were high. I’m not sure why I had such a different experience from my family member, but these differing experiences seem common based off of the other Google reviews I have now read. I am comforted to know other women share my sentiments, and it is not only me that she seemed to not care for whatsoever. My first time meeting her she didn’t even take the time to introduce herself. All of the appointments with her felt extremely fast and not once did she ask me if I had any questions she could answer for me. When I was gave birth I delivered my baby at 1:30 in the morning and it felt like it was bothersome for her to be there. She arrived once it was time for the final pushes and she barely said a word when she entered the room. My epidural wore off at this time, so I felt all of the pain. This is where I truly saw her complete lack of bedside manner. She was not comforting in the slightest and even a little bit mean during a very stressful delivery that left me with a second degree tear in two places. The only good I can say is she did a great job at stitching me back up. She also managed to tell me congratulations before leaving the room. That was the last time I ever saw or heard from her. Leah actually came to check on me during my stay at the hospital. All of my postpartum appointments were with Leah, and after the traumatic delivery experience I had I was actually grateful that was the case. This was my first pregnancy and unfortunately it has left me feeling as though it will be my only one.

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★ 5

The new office location is absolutely Beautiful. The office staff was super friendly and attentive to my needs. The best part is getting to see Dr B! She is the best obgyn that I have ever had. Extremely caring and knowledgeable; and as busy as she is…Dr B. always listens and pays attention to everything. You don’t feel like a number, she makes you feel valued and that’s an important quality to have when picking a doctor. She’s stuck with me until she retires lol which I pray is No Time Soon ❤️

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★ 5

Great experience

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★ 5

Dr. Nicholes took the time to listen to all of my concerns. She is very friendly and seems to care about her patients.

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★ 5

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★ 4

My experience with Leah Tapia-Nicholes was actually amazing as a first time patient. She was very personable and relatable. I was very comfortable asking her questions and with answering the questions she asked of me. I felt heard and we were able to share a few laughs and family stories.
I’m giving a 4/5 only because of the wait time which I know was out of her (and the offices), control.

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★ 5

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★ 5

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★ 5

I love Leah! She is so generous and kind. She makes you feel at ease which is greatly appreciated! Going to the OB can be scary but not with Leah! The office is beautiful as well!

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★ 5

The front office staff was very efficient. Dr. B is amazing. She made me feel comfy and caring. I love her vibe. Looking forward to being her patient. The office decor was on point. She was on time and her patience was greatly appreciated. Love her already.

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★ 1

I saw Leah Nichole’s for the first time back in August. She gave me orders for tests to get checked for STD’s only for me to go and get turned way because Quest stated that the tests requested were only done at the doctor’s office. I called to inform them only for the front desk to act as if they did not know what I was talking about.

I then began to receive text messages only for them to tell me that the only tests that were ordered for me was a mammogram order that was not discussed during my visit. I was then told my message has been forwarded to the MA as I had already addressed my concerns via phone call. I was told someone will get back to me but never did.

Today I called because I have been spotting throughout my menstrual cycle, as discussed with Leah and they basically told me they don’t care in so many words, go to the ER to get a bigger bill or wait til December when I should’ve been accommodated for them wasting my time in regards to more testing!

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★ 5

I felt extremely safe and comfortable with my procedure. The nurse was gentle and caring … Thank you …

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★ 1

Arrived early, waited 3hrs to tell us that my wife needed blood work done, what a joke. They love to waste time here so unprofessional.

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★ 1

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★ 5

First time in today and Leah was incredible. I’m always scared & nervous for these appts and she made it so easy. She’s super informative, makes you feel comfortable, and so easy to talk to. I actually look forward to my appt in a year now.

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★ 5

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★ 5

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★ 5

I’m almost 60 years old and I’ve been seeing Dr. Brathwaite for just over a year. I see her for hormone replacement therapy (HRT). She is the second Gynecologist I have seen for HRT. I am very satisfied with her. Part of my HRT involves a pellet to be inserted in my back side. In my opinion, she has mastered the insertion of the pellet. The pain is minimal both during and after. All the menopausal symptoms I was having are gone. Dr. Brathwaite is very personable and knowledgeable. I also felt very comfortable sharing and talking with her about personal and intimate details of what I was experiencing and the improvements I’ve made. I was amazed at the blood work she ordered. When my Primary Care Practitioner (PCP) seen me for my annual physical, she commented on how thorough the blood work was and that she only needed to order one more item. I would highly recommend Dr. Brathwaite. My husband and I are very grateful for her.

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★ 5

Absolutely beautiful new office and staff and doctor were amazing! Always professional and supportive.

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★ 5

Ms. Leah is so nice and always makes me feel welcomed and comfortable talking to her is easy! All the ladies at the clinic are really nice and welcoming never had a bad vibe or bad experience

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★ 5

I love this place they have treated me so good and provided great resources!!

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★ 5

Both doctors in office are awesome! I switched from a different OB last year and I’m so glad I did.

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★ 5

Love her!

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★ 5

It was my first time here and everyone was absolutely amazing. Dr. Leah walked me through the entire papsmear process and made me feel comfortable during something uncomfortable. I definitely recommend if you have UMR!

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★ 5

I always have the best experience with Innovative Women’s Care. Dr. Brathwaite is very personable has a wonderful bedside manner and patient care. I never feel rushed, and she takes the time to explain everything. I was going to another big corporate medical provider for decades and they never diagnosed my Hashimoto’s in Dr. Brathwaite found it immediately. She has to do my hysterectomy & hormone replacement therapy and I have felt much better since then.

I highly recommend her!

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★ 5

I was so happy I found Dr. Brathwaite!! I specifically looked for a black doctor because it was important to me. She is so knowledgeable and that's what I needed. Also, Leah is phenomenal

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★ 5

I absolutely love Dr. Brathwaite! I’ll never go to another OB/GYN while she walks on this earth. She is by far a genius when it comes to the woman body. She’s a kick ass mom outside of her work environment too! Doctor of the universe, mom of every year!! I admire this woman. She listens and remembers what we talked about 2 years later!! I am so proud she finally got her own practice. No way this woman should work under anyone!!! —As intelligent as she is— she’s accommodating and she only has the sweetest people work for her too. You’ll only receive the best service when you go and see Dr. Brathwaite! Rock on! You’ll even feel like a million bucks in the exam wraps 😂🩺🥼👩🏾‍⚕️

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★ 5

They were all great. Happy to be their patient

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★ 5

Great bedside manner and easy to speak with. Made me feel very comfortable!

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★ 5

I absolutely love Leah. She's caring and very welcoming. She listens to all my concerns and provides feedback. I mean she's really great. We talk like we've know each other forever and that's a beautiful feeling when you have that with your Dr. Finally finished renovating the new office and it's very beautiful and calm. The office staff is amazing as well. Yes the wait times could be a little shorter, I agree, but I always get great customer service when I'm there. Glad I decided to make the change to Innovative Women's Care. I would highly recommend!!

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★ 5

Dr. Brathwaite is wonderful she engages with you in conversation while explaining what she is doing and her plans for future test and exams.

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★ 5

Ms Leah is fantastic. She was very understanding, very informative and helpful with my needs and questions. I will definitely refer her to my girlfriends and female family members.

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★ 5

Great service from Leah, nice and personable

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★ 5

Dr. Nicoles is excellent! She made me feel very safe with the process and I enjoyed her postive nature towards patients. I saw her actively deal with a emergency in the setting room with another patient. She was calm and knew exactly what to do. I highly recommend her. I think she the best gynecologist I've dealt with.

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★ 5

Luv me some Dr. B. As a Senior Patient, I appreciate her thorough and thoughtful evaluations and explanations for this stage in my life. So glad I found her after several years of less than stellar service from a couple of other local practitioners. Highly recommend her if you’re looking for straightforward support, whatever stage of life you’re in. Pregnancy not required.

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★ 5

I had a great experience during my visit. The service was great and everyone was friendly and knowledgeable

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★ 1

First off, let me say that I have been to this office a few times the first few times was with Dr. Leah Tapia-Nicholes and she was amazing every time. She always made me feel safe, knowledgeable, and cared for.

However today came to this office to undergo my first colposcopy and biopsy — an experience that was already filled with anxiety and fear as a young woman. Unfortunately, the way I was treated here only made things worse. It was declined for my fiancé to come into the room with me, which made me uneasy off the bat. Despite their being three women in the room at the time throughout the entire process, no one took the time to explain what the procedures entailed or what I should expect. I wasn’t told what was happening at any point during the appointment — not before, not during, and not after. Not even when the speculum was being inserted.

I feel that Dr. Brathwaite did not review my chart before seeing me because after the procedure she began explaining care for a diagnosis that I did not have. When I received the original abnormal pap smear results I was told it was not caused by any STD, ruling out HPV, but at this appointment it was made clear they did not actually test for it so they weren’t sure if I did/do have HPV. This is unprofessional and bad practice.

There was a complete lack of communication, compassion, and bedside manner. For a gynecology office — a space where patients often feel exposed and anxious — this kind of detachment is was unreal, especially woman to woman.
This experience made me feel small, dismissed, and scared. If you're a young woman or someone going through these procedures for the first time, I would strongly urge you to consider a provider who prioritizes patient education, empathy, and clear communication.

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★ 5

Ella habla español y me ayudo mucho resuelve todas mis dudas es una excelente doctora la recomiendo al 100 👍

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★ 5

Highly recommend

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★ 5

My doctor was absolutely incredible. I had a traumatic experience with a. App smear in the past and she gracefully has helped me though the process and is ensuring the same level of pain is not on the table.

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★ 1

I'm sorry, but I don't know why they decided to hire people who don't know how to respond to phone calls, but the customer service has gone down a LOT. The texting feature is useless because nobody gets back to you.

The doctors are great, but the people on the phones need some work.

This is disappointing, for sure.

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★ 5

Dr Brathwrite ( forgive me if I spelled her name wrong) made me feel very comfortable. She removed all of my uterus and ovaries that weighed 1000 grams! That's crazy right? She literally saved my life and her experience and knowledge is extremely valuable. I believe there is no one better to go to if you are seeking a doctor for women's care. She is simply the best!

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★ 5

New patient. From check in to exit my experience was excellent. Staff was thorough and professional throughout. I had the good fortune to be seen by Leah. She was attentive , informative and sincere.She listened to my concerns, took time to answer all my questions and explained next steps to me. I feel I have an easy to follow care plan.

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★ 5

Great staff , attentive Dr and nurse .

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★ 4

My experience was great, the provider made me feel heard about concerns and was incredible sweet. only took one star away because wait times were high.

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★ 5

New to me. Very pleased with Dr. Braithwaite and staff.

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★ 5

I felt heard and that’s so important! The office and everyone there is so lovely!!

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★ 5

Very kind , informative & clean facility

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★ 5

Today was my first time here I did a lot of research to find a obgyn that would listen and take my journey serious. As I conducted my research I came across Ms. Tapia - Nichole …I read up on her and her journey…seen reviews and seen her picture and immediately determined I would be going to her ….one let me say the office is BEAUTIFUL…the lady at the front desk was so beautiful and sweet and welcoming and no disrespect but bomb shape lol …now back to my appointment Ms. Tapia came in beautiful woman ….heard my concerns and went into immediate action with questions and wanted answers just like me …I love her call to action to doing a pre plan so we can get answers to my situation…she made me feel so comfortable not once did she shut me down or make me feel discouraged….she was very informative she listens to your concerns and she will definitely do a follow up plan to try to help you as much as possible!!! My first appointment went better then expected I also get discouraged because obgyn never take women serious but HERE ??? MS. TAPIA great obgyn … DONT EVEN ASK YOUR self if you should take a chance here !!! DO IT 🩷💜

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★ 5

Dr. Leah Tapia Nicholes is the most caring and most definitely an expert in her field. She is absolutely amazing and will make you feel so safe to ask anything. Such a wonderful person!!

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★ 5

Leah is amazing, I love her. I’m so happy I was blessed to have experienced her during my pregnancy. She made it easy and smooth, she was clear with her communication and very calm. Thank you so much!!!

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★ 5

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★ 5

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★ 5

Dr. Brathwaite is kind, considerate, and a true professional. She listens actively and practices collaborative health care. You leave the office feeling seen, heard, and well cared for.

If you’re looking for a Womens health doctor believe me look no further. She’s worth the wait!!

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★ 5

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★ 2

Great doctors but some of the worst wait times and worst customer service phone wise.

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★ 5

I had an excellent experience with Dr. Brathwaite and would highly recommend the practice to anyone seeking gynecological/obstetric care.

From the moment I called to schedule my appointment, the staff was professional, accommodating, and respectful of my privacy. The office environment was clean, comfortable, and welcoming, which helps put me at ease.

Dr. Brathwaite demonstrated exceptional professionalism and expertise throughout my visit. She took the time to listen to my concerns without rushing, explained procedures clearly before performing them, and answered all my questions with patience and thoroughness. I particularly appreciated their compassionate bedside manner - they were sensitive to the fact that gynecological visits can feel vulnerable and made sure I felt comfortable and respected throughout the entire appointment.

The doctor's medical knowledge was evident as they provided clear explanations about my health, discussed treatment options when applicable, and gave practical advice for maintaining my reproductive health. She was also respectful of my personal choices and never made me feel judged.

The scheduling process was smooth, wait times were minimal, and follow-up communication was prompt and professional. The entire team clearly prioritizes patient care and comfort.

I left feeling confident in the care I received and would not hesitate to return for future appointments. Dr. Brathwaite has earned my trust as a healthcare provider, and I'm grateful to have found such a skilled and caring gynecologist.

Rating: 5/5 stars

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★ 5

I love Dr. Brathwaite, she is amazing and extremely knowledgeable. I highly recommend her , she is very compassionate and understanding. If you’re in need of a gynecologist she is definitely a first choice!! Thank you Dr. Brathwaite for everything you have done for me.

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★ 5

Dr. Brathwaite and staff were super efficient and completed my wellch
eck easily! My nurse practitioner was gentle and wonderful

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★ 1

First off let me say that the wait time is crazy. I came in 20 min before my appointment to fill out paperwork but had to wait over an hour to see the doctor. I asked to speak to a supervisor she came out and was very rude and unprofessional. Even with that I wait to see the doctor as I waited in the room in notice how dirty it was the garbage over flowing the instrument they use for Pap smears was just laying in the garbage no even in the biohazard trash.that was enough for me and I just walked out. They need to do better!!!

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★ 5

This is long overdue! I had a high risk pregnancy due to having 3 previous c section and a lot of scar tissue. I was scared to trust just any doctor until I found Dr. Brathwaite, she listened to me when I had concerns and cared, which is something I never had with previous OBGYN’s. I never felt rushed at my appointment and always knew I could get in contact with her in case of an emergency. I trusted her completely! I had a difficult c section and not once did her face look worried. She is exactly who she thinks she is! The best OBGYN.

The first appointment did take me a while to get through and get an appointment, and sometimes there’s a wait but I see why! There’s a wait when a Doctor is actually spending time with their patients. I would recommend her forever!

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★ 5

Leah was amazing. Talked me through the process. Answered all my questions. Suggested a birth control that would be better for me.

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★ 5

Love Dr. Brathwaite she is such a good listener and concerned with your care. She is honest and truly cares about her patients.

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★ 5

As someone who understands people, personalities, business operations, and the journey of leadership, I want to offer a well-rounded and honest perspective on Dr. B’s practice. Like many others, I’ve read and even experienced firsthand some of the concerns reflected in a few of the one-star reviews. And truthfully — some of those concerns are valid. I don’t dismiss them.

But here’s what I do know:

Dr. B is a truly gifted, capable, and deeply committed physician. What some interpret as coldness or dismissiveness is, in reality, a sign of someone who is deeply overwhelmed. She’s incredibly hard on herself — and that pressure sometimes unintentionally projects outward. It’s not personal, and it’s not reflective of a lack of care. In fact, it’s the opposite: it’s someone carrying too much alone.

My own experience is a testament to her skill. My total hysterectomy on May 14th was medically perfect. No complications. Dr. B, you’re a gift — and I sincerely thank you for your precision, expertise, and care.

Where I see the challenge is in the operations. Many of the negative reviews reflect issues tied more to staff inconsistency and internal office mismanagement than to Dr. B herself. One staff member who absolutely stands out is McKenzie, the front desk medical assistant. She’s phenomenal — warm, sharp, professional, and a true asset to the practice. If the entire team followed her lead, the patient experience would be as exceptional as the medical care.

I truly believe that once Dr. B builds a stronger, more aligned support team — one that absorbs the operational pressures and lets her focus solely on what she’s exceptionally gifted at — she will become a standout leader in her field.

I’m giving Dr. B a 5-star rating not because the office is flawless, but because I believe in growth, potential, and recognizing excellence when it’s earned. This practice is in a transitional stage — and with the right support, Dr. B’s excellence will not just shine — it will lead.

Sara

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★ 2

Leah herself is an amazing provider. She’s kind and patient and helps explain everything thoroughly. I feel bad giving only 2 stars. However, every time I’ve gone I’ve waited for at least 1 hour to just get my vitals done or provide a urine sample. Then it’ll be another 30 min before they actually have me come back to see the provider. This wouldn’t bother me if she was my regular PCP and I only had to see her once a year but seeing her every 4 weeks and having to wait 1.5 hours for an appointment every time has been so frustrating. I know they’re doing construction but that’s been going on for months so you’re just trapped in this tiny waiting room they’re sharing with the peds office while feeling nauseous, tired, all the other pregnancy symptoms. If the wait weren’t so long I would give this place 5 stars.

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★ 1

If you value informed consent, I do not recommend this office. Dr. Brathwaite withheld key details about what would be done to my body during surgery — including actions I never would have agreed to had I been properly informed. I’ve experienced long-term issues as a result, and when I sought help afterward, my concerns were dismissed. It wasn’t until I read my own surgical report that I discovered what had actually been done. I feel completely betrayed by her lack of transparency and respect for patient autonomy.

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★ 5

I would recommend this dr to anyone who wants real help being a woman. Whether you are bring life into the world or your going through the women’s change of life. This is the dr for you! Thanks

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★ 5

Leah Tapia-Nicholes is the absolute best!! She listens to you and really takes the time to understand your concerns. She explains everything in a kind, approachable, and easy to understand manner. She validates your concerns and genuinely listens! I’ve had OBGYNs in the past that just feel like they’re selling me some type of product, Leah is not like that at all. I switched to this office 30mins across town just so I can stay with her when she moved, she is amazing!!

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★ 5

I love how detailed our doctor is and she really gives you the time You need. You are not just a number with her. She really cares

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★ 5

Leah was so compassionate and attentive she took her time explaining everything to me . Even tho the office was a little hectic with the renovation I will definitely be back to see her she was great.

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★ 4

Aside from the wait, Dr Leah was considerate, friendly, and personal.

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★ 4

The front office staff were really nice and Dr. Brathwaite was is great.

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★ 5

She was very good and answered all my questions. The only thing that was bad was the wait and having to share the office with pediatrics.

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★ 5

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★ 5

Leah is absolutely the best, she answered all my questions without me asking, she is professional, knowledgeable and caring. The Office staff was absolutely amazing as well, if you want a doctor office that is welcoming , very knowledgeable and professional and makes you feel comfortable, Innovative Women’s Care is the office 10 star office for sure…..

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★ 5

Dr. Brathwaite gave me information about the procedure it was recommended that I have and addressed my pain and anxiety concerns regarding it. She offered solutions and education instead of waving off my concerns. She also gave me additional information about my situation and other ways I may be able to help my condition. I felt like she listened and that is very important to me. Even though they were in a temporary space due to an office remodel at the time of my visit, the staff was very friendly and accommodating.

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★ 5

I was so very pleased with the quality of care I received. I’m so happy I came here.

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★ 1

Keep your partners far from this place, awful doctor and staff, awful policy. Wife came home crying every time she was seen here. No respect for patients.

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★ 5

Friendly and personable patient service

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★ 1

2 hours just to tell me information i can find on google, i made my appointment so i can have an ultrasound i was asked upon making an appointment when my last cycle was so that they can set an ultrasound appointment at my 8 week mark . I waited for over 2 hours just for the nurse practitioner to tell me to come back in 1-2 weeks for an ultrasound. I tried to be understanding with them sharing an office but this was unacceptable.

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★ 5

I was seen as a new patient, and I experienced great care. Short wait times, and I was pleased by the thorough exam completed . Staff was nice and friendly, and answered all my concerns. Great place.

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★ 1

I was really expecting to love this place based on all the five star reviews, but my experience has been nothing but frustrating.

I went in because I was having a bunch of weird symptoms for several weeks (similar to pregnancy, but pregnancy tests were negative). In the appointment, Dr. Brathwaite was texting while I was describing my concerns and doing the whole "uh-huh. Yeah." thing and not listening at all. I thought, okay, maybe she's dealing with something important and I ignored it, but afterward even my husband said he thought it was rude. I end up getting a blood panel done and then going back for my annual exam.

Results from my annual came back abnormal. That was on May 5th. I have yet to get someone on the phone to schedule a follow up about it. Something is actually wrong according to the test results, I've called and left three voicemails, and I cannot get a call back. I'm going to find a different doctor simply because I have to figure out what's wrong, and no one at Innovative Women's Care will return my call.

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★ 5

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★ 5

I was a patient of Dr. Brathwaite’s for about two years while living in Las Vegas, and even though I’ve since moved, I wanted to take a moment to express my deepest gratitude. Dr. Brathwaite was incredibly diligent, compassionate, and thorough in helping me get to the bottom of my secondary infertility issues.

Thanks to her care—and her recommendation to Dr. Darwin Swainston who performed a successful robotic surgery in August—I was finally able to conceive after 2.5 years of trying. I’m now expecting my second child and I credit Dr. Brathwaite as a key part of that journey.

She was professional, attentive, and genuinely committed to my well-being every step of the way. I’ll always be thankful for Dr. Brathwaite’s role in helping me become a mother of two. VERY Highly recommend!

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★ 5

Leah was wonderful. Very caring and takes the time to listen to you. She was gentle and talked you through what she was doing. I highly recommend Leah. The wait was excessive but Leah was excellent

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★ 1

One Star - Deeply Disappointed and Frustrated
I rarely leave reviews, but I feel compelled to share my experience in hopes of helping others make informed decisions.

I scheduled a prenatal appointment with this clinic two months in advance, clearly communicating that I was 7 weeks pregnant and needed a prenatal checkup with Dr. Brathwaite. Unfortunately, the day of my appointment was a complete disaster. The staff seemed confused about why I was there, assuming I was there for an annual exam instead. To make matters worse, the doctor I had specifically requested was unavailable, and no one informed me ahead of time.

After waiting nearly an hour, I was offered a visit with an ultrasound technician instead. The clinic was under construction and currently sharing space with a pediatrician, which made the environment feel chaotic and disorganized. The quality of the ultrasound images was poor, and I expressed that I’d prefer not to proceed unless it was medically necessary.

Despite all of this, I decided to give the clinic another chance based on a strong recommendation from a friend who spoke highly of Dr. Brathwaite. Sadly, my follow-up visit was even more disappointing. After waiting an hour and a half, my partner and I were rushed into the ultrasound room, and again, no one seemed aware that my appointment was supposed to be with Dr. Brathwaite. Multiple nurses entered the room asking for my name, clearly confused and unprepared. At one point, a nurse began checking my weight and blood pressure at the same time while I was still standing on the scale—no proper procedure or explanation.

By the third hour, I was emotionally drained and ready to leave. The final straw came when a fifth staff member entered the room and, yet again, asked for my name. At that point, I walked out. No one asked if I was okay or attempted to check in with me—they simply watched me leave.

This experience was not only unprofessional but also deeply disheartening for a patient seeking care during such an important and sensitive time. I left feeling completely disregarded, stressed, and upset. I sincerely hope the clinic takes this feedback seriously and makes urgent improvements to communication, organization, and patient care.

Source: Google

★ 5

I have been seeing Dr Brathwaite for over 10 years. I have had to have multiple surgeries and procedures due to a fertility disorder and she has been more helpful on explaining my disorder, getting my surgery scheduled immediately and providing aftercare after my surgeries.

often times I will be in pain and not have an appointment and I’m always able to reach out to her and get the support that I need at the time, even if she does not have an appointment available, I get an instant response from her or a member on her team.

It is hard to have a fertility be able to have somebody understand what going through. Many other providers can care less if you have a disorder that only shows on the inside and not on the outside.

Source: Google

★ 5

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★ 5

Finally got to meet Dr B she is a very sweet lady and I am so glad to have selected her as my OBGYN for my pregnancy and also after ! Her staff is always nice and she if very pleasant professional and she is VERY informative took the time to answer all my questions . I cannot wait for her to deliver my baby via c section and care for me afterwards very very glad to be a patient of hers !

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★ 5

If I can give rhe doctor 10 stars, I would. She was easy to talk to, I could relate to her. She was attentive to my issues. I love how she listened to all my concerns And she was able to find a solution, I wanted bioidentical hormones, and she certainly gave me a customized option for me. i'm super happy.
She was able to fit me into her schedule for the procedure. And i'm so happy, cuz, i've been dealing with menopause for the past three years in misery, and another Dr in had told me that that's just something I had to go through and didn't offer any options.
🥰

Source: Google

★ 5

Excellent service. I was called in as soon as I walked in. Staff are friendly and efficient. Didn’t wait long for doctor to see me also. Doctor is always very pleasant and easy to talk to.

Source: Google

★ 5

Thanks Dr Marguerite for all your care. Literally the best OB practice i've been to in all my adult years and that's on the truth! Even while in a temporary space, the level of care is still high quality and yes even if you have to wait some time, that's showing you she and her team are taking time to cater to each patient's needs. You wouldn't want your appointment to be rushed when it's your turn so please be gracious to the staff doing their bid to give us quality care & service. From the lady at the from desk to Dr Marg herself, thank you for always giving your all for us.

Source: Google

★ 1

I am only giving this place 1 star because of of the news I received this morning about Dr.Mike not being with them anymore when confirming my appointment on top of an experience with Dr. Brathwaite. I only came to this place because ANGELA MIKE!!! I have followed her from southwest medical to this place! When Dr.Mike was on vacation, I had an appt with Brathwaite, my first time meeting her and this person had the nerve to say “it seems like you have an attitude did I do something to you”? First and foremost how about asking if I am ok since I was 8 months pregnant and no I didn’t have an attitude I just wasn’t aware I was seeing another Dr!! The whole visit was unpleasant and uncomfortable and the fact she asked me that question makes me feel like she always has a problem with patients who are not hers but after reading the reviews I felt I needed to add my experience with her and to let her and her office know that if it wasn’t for Dr.Mike I would have NEVER stepped foot in that place especially with someone who greets patients how she did me!! I will be taking my insurance and concerns elsewhere because of Dr Brathwaite!

Source: Google

★ 1

I waited over 2 hours for a 5 min appt. I went for annual pap and they asked about any symptoms so I mentioned some related to probably peri-menopause, I didn't have a current urgent problem, but they said to do a problem visit instead and schedule for pap next visit. I agreed, which is my fault. So I'll have to pay for that since annual is covered only. I'm not going back to take up 3 hours of my day for a quick appointment. Its so inconsiderate of people's time. I cant speak about the Dr I saw her for 5 minutes. But the wait time seems to be the same reading other reviews.

Source: Google

★ 5

DR. B IS THE BEST!

Source: Google

★ 1

be prepared to wait 2 hours just to be seen. I arrived at 8:50 for my 9 AM appointment as a new patient to establish gynecological care. After an hour and a half of just sitting in the waiting room I chose to leave because I saw other patients who had been there even longer than I had who still had not been called back for their appointments. The clinic is currently going construction and sharing an office space with another office so the waiting room was very crowded with minimal seating. While I understand that they may be dealing with this shared space if you’re not able to be considerate of other people‘s time then you are not an office that I would care to receive treatment from. I would like to make it clear that the girl working the admin desk was super nice and apologetic when I did let her know that I would be leaving and seeking care elsewhere. Be nice to the admin it’s not their fault.

Source: Google

★ 5

The most amazing staff and Dr.for women's care! Shinise and Leah are incredible and listened to me and helped me tremendously! Don't hesitate..book an appointment!

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Please stay away of this place, the worse experience I ever had. I’m still struggling with the consequences of a bad treatment from this place. The Dr. Brathwait prescribed me a hormonal medication, now I know it caused me a lot of issues I’m still struggling with, she gave me the opposite of what I needed just causing even more problems on my body, and every single doctor I had seen told me that she made an awful mistake giving me that. I have spent thousands of dollars plus being mentally drained trying to fix what she caused me. She was very rude to me and my husband because I told her I wasn’t feeling better with her prescription, got mad and started blaming me for the side effects, when clearly the medication wasn’t the correct one. Never going back and telling every woman I know to stay away from this place.

Source: Google

★ 5

I have been seeing Dr. Brathwaite for over a year now for annuals and HRT. I could not be happier with the care that I have received. I am a 48 yr old Asian woman and I feel the most comfortable with Dr. Brathwaite being a fellow woman of color. I would recommend Dr. Brathwaite to every woman!

Source: Google