Category
OptometristDescription
At Optic Gallery North Durango, our staff works together to ensure your visit is comfortable and efficient. We have a qualified team of professionals who will work around your busy schedule and address any questions or concerns prior to your appointment. Our team is committed to providing the best eye care for you and your family.
Leave a Review
Reviews
abigelle stevenson
★ 5
Love this place and the supervisor ms Sonia is the sweetest lady I know … she helps my son Dinero out all the time he is a teenager who is ruff on his glasses it’s crazy Crazy🤣, this office has for sure became family to us 💙‼️
Source: Google
Essie Gilliam
★ 5
Pleasant, professional, timely. Always a good experience here. Thankful!!
Source: Google
Paull T
★ 5
Excellent experience, professional service
Source: Google
Constance Umidon
★ 1
Source: Google
Dalton Mack
★ 5
Optic Gallery Family Eye Care is great! They have been incredibly helpful every step of the way. The staff is very helpful, friendly, and knowledgeable. Big shout out to Danielle- she is the best!
Source: Google
adalina ferrara
★ 5
Absolutely love this place, i’ve been coming here since i was a baby and they’re always so welcoming and kind, from reception to doctors everyone is so friendly and makes me feel so paid attention to
Source: Google
Tiffany Elliott
★ 5
Very professional and kind staff - The Optometrist was thorough with her exam and explanations - The wait time was minimal and I am also very thankful they're sending my contacts to my home - thank you to the team
Source: Google
Nikki Johns
★ 5
Love this place. Staff is friendly and super efficient. Gets you in and out and very helpful with questions
Source: Google
José Franco
★ 5
Source: Google
Betty Plaza
★ 5
Had a wonderful experience
Source: Google
Maxine Watson
★ 5
Darnell very polite and helpful
Source: Google
Teresa Yerkes
★ 4
Dr Hartman was great. Not thrilled with the price they quoted for lense replacement. 316.00. I went on line and purchased 2 pair of glasses for 200.00.
Source: Google
siracelasvegas
★ 5
Great experience. Staff was professional and knowledgeable about their products. They were patient with me as I couldn’t decide on which frames to choose. They didn’t make me feel rushed. Would definitely recommend.
Source: Google
Kayla Tamayoshi
★ 5
Absolutely amazing experience! From the moment I walked in, the staff made me feel welcome and taken care of. Everyone was friendly, professional, and incredibly helpful in finding the perfect pair of glasses. The selection of frames was fantastic, and they took the time to help me choose a style that fit both my needs and personality. The entire process was smooth, efficient, and stress-free. My new glasses look great and fit perfectly. I couldn't be happier with the service and quality. Highly recommend this location to anyone looking for top-notch eye care and outstanding customer service!
Side note: To the people leaving bad reviews, maybe take some accountability. In many cases, the issue isn't always the business—it can also be the way people treat and interact with others.
Source: Google
marlyn casas
★ 5
VSP & culinary this is the place to come. Amazing customer service, very welcoming & friendly.
Ask for Tonya, extremely patient!
Source: Google
Shayna Thompson
★ 5
10/10 those wonderful ladies slay all day
Source: Google
kimberly ramirez
★ 5
Source: Google
O P
★ 5
Always a great experience here. The staff are professional, friendly, and genuinely happy to help you can tell they enjoy what they do. Every visit leaves me in a better mood than when I arrived. Highly recommend!
Source: Google
Maritza Torres
★ 5
Amazing place ! The staff is great and my appointment went smooth. I do have to point out TANYA. She was very helpful and knowledgeable!
Source: Google
Dennis
★ 5
I have to say is my visit was the best. The staff was very helpful every step of the way. The Dr answered all my questions . Tanya was a big help picking out my glasses.
Source: Google
Danielle Vasquez
★ 5
The staff and the doctors are amazing at the Durango location. I highly recommend this office. So many options to choose from
Source: Google
Mike Edgington
★ 5
Every time I Optic gallery, everything is always so professional and done properly. They have plenty of staff to help you along the ways. Explain everything that need to be done and it’s just all around a good experience in general. I have been going to them for years and I will continue going to them for many many more years to come.
Source: Google
Elease Albert
★ 5
Incredible exceptional care
Source: Google
Tony Edwards
★ 5
My first time there the stuff were excellent. Doctor had checked my eyes was very helpful and pleasant, good and enjoyable experience
Source: Google
Kelvin Sigler
★ 5
Excellent Customer Service!
Source: Google
Belinda Hutchinson
★ 5
Amazing and wonderful doctors and staff. Excellent service, friendly , caring , knowledgeable
Source: Google
Shane Smith
★ 2
Overall great options for glasses. Docs are always knowledgeable and helpful. Staff can’t get their prices ambushing me before the beginning of my appointment to make sure I will pay the $75 fee to get a contact prescription. Not a fan. Found another office that communicates in a more professional manner.
Source: Google
Dee Mills
★ 5
Source: Google
Dee Millz
★ 5
Great people
Source: Google
Ivan G.
★ 5
This is a great location to visit for if you’re looking to get new glasses or contacts, and if you’re looking to be greeted with professional and friendly staff members. If you’re also thinking about trying out contacts, they’ll train you for your first time. A staff member by the name of Naylea trained me on getting comfortable with putting contacts on, which is how I ended up getting my first pair of contacts a few months ago. This is now the only location I go to for my eye care now.
Source: Google
Mel H
★ 5
Source: Google
Edson Sanchez
★ 5
Naylea and Nermina are always so helpful! Special thanks to the both of them! Their professionalism and amazing mannerism is very well received! Keep up the hard work! Thank you for making my visits smooth!
Source: Google
K P
★ 1
I was calling around different optometrists in my area to schedule an eye exam for my child and came across Optic Gallery. After three calls and two callbacks, they finally verified my discount plan and quoted me $75 for the exam plus the cost of contacts. Sounded fair, so I made an appointment. Everything seemed normal — I even got a few text messages from them to confirm the visit.
I took time off work and arranged to pick up my child from school for the exam. Then, 24 hours before the appointment, I got a call saying the price would actually triple because “someone made a mistake.” The only thing they offered was an apology. When I asked if the business would take any responsibility for their employee’s error, the woman replied, “Why?”
Very unprofessional. Think twice before doing business with this place.
Source: Google
Livixx 555
★ 5
Source: Google
Mario Guerrero
★ 5
The staff was very friendly and super helpful as always. The ladies are knowledgeable and took their time to explain everything to us. Always a great experience. We love this place
Source: Google
Dave Bavero
★ 5
Very friendly and helpful staff. Eye exam went smoothly. Plenty of eyeglass frames to choose from.
Source: Google
David Evans
★ 5
Always a professional experience seeing Dr. Hartman and his staff at optic gallery.
Source: Google
Brittany Doss
★ 1
If you ever need a change to your contact brand, while your prescription is active, be prepared to pay full price for exam. They will not work with you, even to keep your business.
Source: Google
C L
★ 5
This was my first Optometrist visit on my own. I didn't like paying for a bad retinal scan picture with all the white spots on their lens. They were patient with all the questions I had, great at hand holding me though the visit, friendly and did not rush me out the door. Their hiring manager has an eye for beautiful women.
Source: Google
Pamela Inman
★ 5
I was greeted with a smile. Everyone was very nice and made my experience welcoming and very easy. They didn't pressure me. I enjoyed my visit.
Source: Google
Arturo Alvarez
★ 1
Not professional delays glasses for 1 o 2 weeks Thas not good
Source: Google
jo samuel
★ 1
So I switched to this place to get all my eye care in one location ..I started by taking my glasses to get made here then I went back saw a eye dr and He was great ... The proponents now IS I CANT GET MY GLASSES 1ST THEY SAID MY LENS ARE ON BACK ORDER THEN I CALLED THEY SAID"WE HAD TO SEND THEM BACK TO FAULTY LENS CAN WE CALL YOU BACK AFTER WE CALL LAB TODAY ?? " THAT WAS ON 8/5/25 I CALLED LEFT A VOICE MAIL AT THE END OF THE DAY THAT DAY CAUSE NO O E ANSWERED AND TODAY STILL NO CALL .. WHERE ARE MY GLASSES !!! I WILL NOT BE RECOMMENDING THIS PLACE TO ANY ONE!!!
Source: Google
Alvin Lott
★ 5
Source: Google
Ashley
★ 5
Everyone here is so lovely, sweet and helpful! Never had a better experience with staff overall.
Source: Google
Kevin Titsworth
★ 5
Source: Google
Natalie Keeney
★ 5
Source: Google
James Ferrenburg
★ 5
Absolutely stellar service here. The staff our very kind and helpful!
Source: Google
Kelly Richards
★ 5
Source: Google
Michelle Leigh
★ 5
Source: Google
Michele Bohnen
★ 5
Optic Gallery has been our go to for all of our eye care since we moved here back in 2021. The staff is always friendly and helpful. The ophthalmologists are knowledgeable and accommodating. I would recommend them highly for their services and their quality of service.
Source: Google
Smedley
★ 1
I don't believe I've ever been in a place of business where the employees are so polarized (pun intended). The front desk people are horrid and argumentative. Bad first impressions, they literally act like they don't want you there. They had my insurance card, and I asked how much a service would cost after insurance. I was told what the fee would be $XXX minus your insurance for a total of $XX. I said that seems rather high? I was told 'That's what it costs.'
The examination people however were friendly and helpful.
Then you get to the sales people: Totally obnoxious again. You ask a very simple question, and they are evasive and non-helpful. I literally had to ask the same question 4x to actually get a straight answer. They literally don't know how to communicate. I then asked what the fee for a service (the one that I asked the front desk about, and no there wasn't any miscommunication on it) would be and was told it would be $XXX minus insurance which would come to $X. So apparently they have a fee scale of: We will charge whatever we want to charge.
Another thing I noticed after I got home, was that my insurance covers certain options completely with zero co-pay including frames. Optic Gallery didn't tell me that though, they only offered me the HIGHEST cost options, which cost me over $250 for a pair of glasses. I went home and called my insurance company, and they told me what it should have cost. My glasses the next year were covered free. ONLY after I told them my insurance company says you have frames they cover (in the back room which they don't tell you about). I asked about what contacts would cost, and they said it depends on the exam, but the fitting was $150 plus the contacts. I told them my insurance covers the fitting. They said 'No, it will be $60 out of pocket.' Not true. After my exam I asked how much the contacts would be? They said $560 a year. I went to Target optics and my fitting was free (totally covered by insurance) and contacts were $110 for a year.
Don't ever trust these guys, I don't recommend them at all.
Source: Google
Stacey Ridings
★ 5
I highly recommend. A great experience all around. From the time I walked in, to the time I walked out everyone I encountered was friendly, knowledgeable and helpful. All of my questions were answered. I never felt rushed. Thank you!!
Source: Google
Grace G
★ 5
Maddy and Tony were so kind!!!
Source: Google
ray smith
★ 5
Been coming here for years. The girls are heading to Puerto Vallarta on OG’s dime because of what I paid for lenses alone…joking but not joking. They really are going to Mexico and I expect to pay as much anywhere else. Warby Parker was 600 with frames and Eyeglass World was 700. Eyebuydirect was affordable but with my stigmatism it is important a human being puts dots on the lenses where the focal point needs to be. I got two sets of the macdaddy’s with all the coatings…progressives, transitions, anti-glare, scratch resistant, poly.
So, in a nut shell…competence, warm, skilled staff, and good selection of frames. They work with me allowing 1/2 down and balance upon receipt…you can’t go wrong. Come see them. Keep in mind eggs are now 9.99/doz…the corporate world we live in is unsympathetic. You’ll spend but get a great product.
Source: Google
Roderic Hill
★ 5
Optic Gallery on Durango is simply fantastic. This team understands how to provide great eye care through top notice doctors and staff re: customer service, a great selection of eyewear, and wonder opticians who know to collaborate with the customer on selecting the best frames, lenses, to meet their needs. I especially want to praise Danielle Vasquez commitment to delivering outstanding customer service each time I needed to update my prescription and eyewear. From assisting with finding right frames, lens selection/type (too many to list) to fine-tuning the fit, I know when Danielle finished with the final adjustment I have received the best optical care in Las Vegas, period.
Source: Google
Perry Handelman
★ 5
Source: Google
Michael Harris
★ 5
I've been wearing contact/glasses for 45+ years. In that time, I've had many eye doctors but none as thorough or more patient focused than I found here.
Source: Google
Heather Payne
★ 5
The staff was so friendly and helpful. I came with my family of four and they took care of all of us quickly and professionally. The doctor was so kind and answered all my questions. The staff was patient while we picked out frames and laughed and joked with us. They made it fun. Highly recommend.
Source: Google
tio ugly
★ 5
Excellent service
Source: Google
Gary Trager
★ 4
Source: Google
Kathy Aubry
★ 5
Source: Google
Susan Cerullo
★ 5
Source: Google
Barb Barela
★ 5
I was actually on my way to a competitor & decided to try this place. Awesome!!!! I had an eye exam that I never had before and was very please with every result. A COMPLETE exam. Saw Dr Trinh & she explained my results. Dr. Trinh did NOT rush me through any of the results & I felt complete at ease. Danielle Vasquez/Optician took me the rest of the way. I picked out my glasses and she finalized the process. Sooo smooth. This is the place I will be going back to each year. Thanks so much, Barb Barela
Source: Google
Shelly Lyn Marshall
★ 4
My husband picked out new glasses today; he found nice,quality frames right away. Danielle assisted us and was kind and helpful. I saw a few Tom Ford frames I would like to peruse myself on a return trip in a few days; I like the taste of the frame buyer at this location.
Source: Google
Ian Alvarez
★ 5
Im from out of town and needed to repair my Ray Ban sunglasses while i was visiting Las Vegas. The laidies behind the counter are friendly and helpful. They were able to fix my sunglasses for no charge. Thank you so much Optic Gallery for your service and hospitality.
Source: Google
Nikie
★ 5
Source: Google
Larry J Cruz
★ 1
Waited almost 3 weeks for my glasses that I STILL never received. Poor communication from staff. They never informed me of the delay until I called. The doctor seemed in a hurry during my exam. My second visit and my last.
Source: Google
Joshua Miller
★ 5
Great experience picking out frames
Source: Google
J P
★ 5
My kids are new patients here and I wish I found this place sooner everyone here is so nice and very helpful I would recommend everyone to come here. The doctor is very nice and informative I had a very good experience here.
Source: Google
Cassandra Bell
★ 5
Everyone that assisted me with my visit at this office was phenomenal ❤️💕❤️
Source: Google
Beatrice Sayre
★ 5
Been going to them for 4 years, Always happy with their service.
Source: Google
Marc Sayre
★ 5
Look no further!! Friendliest and most professional staff you’ll find in all of Las Vegas!! This place rocks!!!!
Source: Google
Daryl Phillips
★ 5
Source: Google
Nic Haberman
★ 5
Amazingly nice staff and doctors.
Source: Google
she' gates
★ 5
Danielle the BEST!!! I am the most indecisive person ever, she was very Patient & helped me make a decision on contacts or glasses 🤓
Source: Google
Aijha R
★ 5
I’ve been going to Optic Gallery for years from elementary school to now as an adult and I’ve had nothing but comfortable experiences! They definitely treat you like family and are so patient and pay attention to detail!
Source: Google
Tracy Ewing
★ 5
Great experience today, optician was especially patient as it took me forever to make up my mind on frames!
Source: Google
Kpe
★ 5
I have been a patient of Dr Todd Hartman for 10 years. I absolutely love the care, kindness & patience provided by him & his staff at Optic Gallery(N Durango). Highly recommend.
Source: Google
Red Val
★ 5
Very nice office, lovely staff :)
Source: Google
Skylar White
★ 5
Source: Google
nidia Diaz
★ 5
I been coming at this location for 10years everybody is very nice and helpful.
Source: Google
Michelle Montoya
★ 5
Love coming in to see Dr. Bendicion and Tanya! Dr. Bendicion always explains everything and Tanya is always the best at helping me choose a new frame!
Source: Google
D A
★ 5
Outstanding service
Source: Google
May
★ 5
They are very nice and helped alot I can see so much better.
Source: Google
Savannah Castellanos
★ 5
Source: Google
Ali Muhammad
★ 5
10/10 best eye gallery in Vegas
Source: Google
Karissa Cabalfin
★ 5
Source: Google
Rachel Headrick
★ 5
Absolutely the most caring and amazing place. Always ask for Dr Chen Young! He knew exactly why my prescription was not working for me, after another company attempted "fixing the lenses" and prescritption 5 times!! He knew on the first visit and has been my go to Doctor ever since!! You will not be disappointed. Thank you guys you rock!!
Source: Google
Norma Acuna
★ 5
Source: Google
Earl Crinite
★ 5
Source: Google
Jordan Worley
★ 5
Source: Google
Dave Hardin
★ 5
The staff is always very friendly and helpful when I need my eyes checked or in the need of new glasses
Source: Google
Shannon Taub
★ 5
Danielle and Nayllea and Dr. B were awesome! They were so patient with me picking frames and so helpful. This is the place to go if you need an eye exam!
Source: Google
Melissa Gilbert
★ 5
Absolutely love this Optic Gallery location. Every single person in this office is amazing. Tanya at the front is super helpful and gives her genuine opinion on frames which I loved. We also truly love Dr. Pearson, he is the sweetest person ever.
Source: Google
Chyrese Patterson
★ 5
The place is very clean and smells good. Staff very friendly and polite. Exam went well and doctor took her time and explained everything. They also have a nice eyeglass selection. I defiantly recommend coming to this location.
Source: Google
Gabby Szewczyk
★ 5
Love this optic gallery. Everyone is so friendly, professional and helpful. Always a good experience when I come in for my yearly exams and contacts order
Source: Google
vanessa pichon
★ 5
We had a wonderful experience at the Optic Gallery today. Three of us had appts and they completed all of our exams quickly. They have a great selection of glasses to choose from and my kids always find a few they like so they have a hard time choosing which frames to go with. Everyone is very friendly and they explain the entire process well. We really enjoy using the Optic Gallery for our annual appointments.
Source: Google
Amy Henrikson
★ 5
Source: Google
McKenna Howard
★ 5
I’ve come here a couple times now and I am always so amazed and impressed with how helpful each person is. They explain everything so well and are so patient with all the questions I ask. In my opinion it’s very hard to find such great care these days! Highly recommend to anybody!
Source: Google
Conner Allen
★ 5
The staff was very friendly and helpful. Everything was explained ver well with my exam and great recommendations were given for both contact and glasses and the types that would be best for my personal needs. I highly recommend this eye care center.
Source: Google
Demetrice Davis
★ 5
Source: Google
Lynnette Austin
★ 5
Great experience! I came in for an eye exam and contact lenses. Very friendly staff and Dr. Frillarte was such a pleasure. I explained my issues with my current vision and she took care of me so well. I highly recommend this office. Will definitely be coming back for all my optical care.
Source: Google
Mason Coching
★ 5
Dr.Chen and Madi were amazing. Dr.Chen got to know what my needs were before my eye exam and was very thorough. Madi went above and beyond when it came to choosing my glasses. What I ended up with was perfect thanks to her.
Source: Google
Sonja Patterson [Purchasing]
★ 5
Maddie was very helpful and professional!
Excellent customer services!
Source: Google
D
★ 5
Optic Gallery staff is awesome!!!
Source: Google
Conrad Malele
★ 5
I enjoyed my visit with the help from Nermina, she had great customer service and they had a welcoming staff. Nice and neat environment definitely recommend.
Source: Google
baYbeeH LeeLaH
★ 5
Great Service all Around 🎉🎉🎉🌺🌺🌺🌺
Source: Google
meredith oflaherty
★ 5
Just left from my annual eye visit, they so amazing!
Source: Google
eugene wallace
★ 5
Source: Google
Deirdre Wallace
★ 5
All the staff and Dr. Heilman are very nice and professional. The office is organized and clean and I would recommend their services
Source: Google
Armando Huerta
★ 5
All the ladies are so nice and helpful!! Thank you so much!!
Source: Google
Living Water Lawn & Garden Inc. Mcloone
★ 5
Everything was great and easy! The ladies are amazing! The doctors are so nice and thorough.
Source: Google
Marcos De La Torre
★ 5
Been coming here since I moved to vegas !! Great staff love coming here now my sons are patients !!
Source: Google
Brenna Rodriguez
★ 5
I just received the most thorough vision exam and personalized eye care that I’ve ever had. I would absolutely recommend going here!
Source: Google
Kevin Hung
★ 5
Got an eye examination and contact lenses here earlier today. The optometrist was knowledgeable and answered all of my questions. I felt like I got a personalized experience from the moment I stepped through the doors, everything was explained to me as we walked through each examination, and my fees were laid out clearly for the products I asked for. I would recommend this place for anybody in need of vision care!
Source: Google
Thomas Anderson
★ 5
Source: Google
Christine Cariola
★ 5
Hands down the best eye care and customer service. The office staff goes above and beyond, the providers are very knowledgeable and always provide the best care. I can’t say enough good things about this Optic Gallery. If I could give them 10 stars I would. They are truly the gold standard!
Source: Google
David Ralyea
★ 5
My favorite eye docs in town.
Source: Google
Niyah Love
★ 5
The environment is very nice in the morning. I was greeted soon as I walked in and had a very pleasant time. the ladies were very helpful and positive. They really make you feel welcome. I also appreciate how they help you. Figure out what glasses look good on you and give you advice on the best plan or payment option for you. I was very excited to find glasses and they were very cute. they have a lot of frame options and the doctor was very quick and efficient. I will definitely be going back to get more pairs in the future.
Source: Google
Olivia O'Bryant
★ 3
I recently went to this location for an exam, updated prescription, and ordered new glasses. I would strongly encourage you if you go here to order glasses, that you double check the frames they are ordering for you and get a written copy of the receipt with the model number of the glasses you want, so if the wrong frame gets ordered you have proof it was a mistake and you can get the correct frame covered by insurance.
I did not do this, and after my exam, I picked out a pair of glasses after trying on several similar pairs. I paid for them, declined the receipt, went back in a week later to pick up my new glasses (again with no paperwork), and immediately knew the ones that had been ordered were not the pair I fell in love with a week ago. I said this, and the staff told me "no, those are the ones you ordered". I went over to the glasses selection and picked out the frames I had liked the previous week and told them "these are the glasses that I picked out", was told again "no, you picked out the ones that we ordered". They said, "come back in a week if they aren't working for you and we can see what we can do."
I came back a week later to let them know, the prescription is right but the wrong frame had been ordered. We went over to the glasses selection, and the frames that I had liked were no longer there, but they would be getting in a shipment which they "could be" apart of later in the week.
Since the prescription is correct, I have no written proof of the frames I wanted originally, the staff never acknowledged that there was a mistake and they intended to fix it, and the frames I wanted weren't there the second time, I have little faith that even if the correct frames were available and could be ordered, that I would have to pay nothing else out of pocket for the mistake. I have chosen to give up and write this review to warn others to get paperwork to cover yourself.
A couple other side notes, they didn't give me a written copy of my prescription at the end of the visit, so you will need to ask for this for your records if it is something you want. The lenses they have here are also thicker than I have gotten previously at another optometry clinic with the same prescription (-4.00). When I mentioned this to the staff they said "they just look thicker once they are in the frame" "they are the same as your other pair" when to me, these lenses are noticeably thicker sticking out of the frame. On a positive note, I was able to get an appt very quickly and the Dr. does a very thorough explanation of your eye scan results.
Source: Google
Soheila
★ 1
Source: Google
natalie lopez
★ 5
I went to this optometrist after having a bad experience at another optometrist down the street. The Optic Gallery staff is absolutely outstanding. After explaining my situation they’re were super understanding and able to help me what I needed to get done. They were absolutely patient with me and my girls and I am greatly appreciative of them. Thank you Optic Gallery for such a lovely and efficient experience! I can’t wait to recommend you to all of the other military spouses we know!
Source: Google
Alicia Carman
★ 5
Optic gallery has earned every 5 star review. The staff are super friendly, wait time wasn't long and the dr. Was very informative, personable and listened to my needs. They also charged me the correct out of pocket per my insurance policy. I was very impressed after my visit and will continue getting care at this office. Highly recommend!
Source: Google
Mary Cazelot
★ 1
Scheduled me but then as I’m pulling up to the business they decide to cancel my appointment because they want to go to lunch. Why schedule anyone at your lunch time? Don’t waste people’s time!!
Source: Google
Teo Ramirez
★ 5
The Staff and Optometrists are always extremely cordial/helpful. I have been wearing glasses for 25+ years now. This is my favorite office! Thank you.
Source: Google
Paul Andrus
★ 5
ABSOLUTE ROCK STARS, I cannot praise them enough! Spotless facility, upbeat and professional staff, caring and thorough Doctor (Chen). Will never go anywhere else!
Source: Google
Simon Suh
★ 1
Paid $400 for two boxes of contacts in 2021. Don't let them sway you into changing your prescription. It's not as easy as they say as far as swapping out your contacts. Truly disappointed. I advise future patients to get all quotes before going in for exam. They just swiped $120 for a box of contacts, then came back and told me I owe them another $65. Needless to say, done with this location.
Source: Google
B Ryan
★ 5
Don't write reviews but feel like this location and the women who work there deserve it! Had an issue with fitment of prescription sunglasses and they offered to exchange whatever necessary. Week later my frame came in, eventhough the ones I ordered are on national "backorder," the pair they ordered, I actually like more 😎 best hands down if you're going blind hahaha
Source: Google
m froh
★ 5
Source: Google
Riley W
★ 5
Amazing service, the girls behind the desk are super sweet and helpful. Krystyne helped me and she was amazing, I couldn't have asked for a better service.
Source: Google
Jacqueline Phillips
★ 5
I highly recommend Optic Gallery on North Durango in Las Vegas, Nevada. I was experiencing severe pain in my right eye due to allergies. I did not have an appointment. The staff agreed to see me immediately. I have never visited this location before. Everyone was friendly, professional, and reassuring. My wait time was less than five (5) minutes.
Source: Google
Dawn Ellis
★ 5
The staff is very helpful and caring and when my new glasses broke I found they were still under warranty
Source: Google
Stephen Bailey
★ 1
Never calls back when trying to book appointment.
Source: Google
Jen G
★ 5
My family and I have been coming here for a few years and we love it.. When they quit carrying the brand of frames I like, I found out I could order them online and then they would do my lenses in store.. They’ve always been very helpful, knowledgeable, and Dr Bendicion always spends plenty of time comparing your photos so you can see for yourself if any major changes from the previous year as far as the eye it’s self. He is very patient when I ask 20 times can you go back to that last one..
Source: Google
Roland Saludares
★ 1
What a bunch of tools behind the counter at this place , product is good Oakleys. Think twice before going here good luck.
Source: Google
Cecily
★ 5
Dr. Hartman was AMAZING with my rambunctious 5 year old son!!! He was so patient and knew how to phrase everything appropriately for my son. As a peds nurse, I truly appreciate those who take the time to incorporate play into their care!!!
Source: Google
Meredith Krogh
★ 5
Source: Google
Peter
★ 5
What a wonderful experience for a guy who doesn’t like going to the doctors during this COVID-19 Era.
Dr. Bendicion was very calm when he entered the exam room. Friendly, and patient . He exceeded my expectations. Bedside Manner is at a 1000/100! A+++
Office staff was as great as the Doctor.
I will be back next year and I will refer all my friends that family that ask!!!
Source: Google
Jason DeGarmo
★ 5
Source: Google
Lupe Hernandez
★ 5
Source: Google
Anthony J
★ 5
Staff and optometrist very helpful and friendly. Always answer any questions or fix my glasses when I need.
Source: Google
Jaclyn Trenary
★ 5
You cannot ask for a better group of office staff to work with. We have been customers since they opened, this will be our 3rd year going there and they are amazing.
Source: Google
Mark Johnson
★ 5
If you go anywhere else besides Optic Gallery and this specific location, then you're making a huge mistake.
Tiffany was a MASSIVE help, that girl deserves a raise!
You guys are the best at helping us out!
10 out of 10, WILL RECOMMEND
Source: Google
sarahna johnson
★ 5
Source: Google
Donny McCurdy
★ 5
Great place, clean facility, very helpful staff. Prices are in line for the products they offer. Always feel at ease when going here. I live in Salt Lake City and still do my yearly check up when I’m in town. Highly recommend.
Source: Google
Kemberly Parker
★ 5
They were very helpful. Another place told my husband he didn’t have vision insurance and wanted him to pay out of pocket. This place researched and found he did have insurance!!! The staff are very friendly and helpful especially Tiffany!
Source: Google
Nico Pummer
★ 5
I had an appointment today to see them I loved there clinic very nicely designed awesome doctors and opticians Dr.Erin Frillarte was awesome very friendly very knowledgeable very thorough in her eximanation Bev the optician very knowledgeable about the fit of the glasses the wear and had an amazing attitude truly amazing woman it was an awesome visit all the way thru
Source: Google
Arizbeth Benitez
★ 1
Bad costumer services
Source: Google
ren richards
★ 5
Great staff and comfortable environment
Source: Google
PANDALINNG LE
★ 5
Source: Google
Enrico Sautto
★ 5
Source: Google
Kristie Collins
★ 5
The office is beautiful and comfortable and Dr. Alaina Lavine was amazing!
Source: Google
Richard Smith
★ 5
The service at the Optical Gallery was amazing. The office was clean and the staff was very professional and friendly. I was extremely impressed that the doctor took his time to ensure my prescription was accurate. The prices were reasonable for the quality of the products and services. I would highly recommend this office.
Source: Google