Category
Pulmonologist Sleep clinicDescription
Pulmonary and Sleep clinic and Sleep lab
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Reviews
Greg Burtis
β 5
Source: Google
James H Bjorum
β 5
Excellent professional medical attention and treatment. None better.
Source: Google
Pamela Matthews
β 5
Source: Google
Nora Ruiz
β 5
I think for my very first visit he must be a very knowledgeble doctor w/ lots of experience in pulmonary med. Lots of pts. in his clinic His NP is also great.
Source: Google
nancy paulson
β 5
I appreciated NP Sam. She was very thorough. Had many concerns and questions answered. Made me feel very comfortable. Very happy to have been referred to your service. Office staff very nice too.
Source: Google
Diego Sabado
β 5
She is very knowledgeable and explain well what to do for the exam
Source: Google
Ole Klegseth
β 5
Doctor gave a good summary of the results of my imaging and why he said it would be good to wait on doing a biopsy. My experience was very positive.
Source: Google
Zachary Smith sr
β 5
Source: Google
Marc Orozco
β 4
I have been very satisfied with the two meetings that my wife and I have had with the medical staff in your office . My complaints concern the numerous duplicated paperwork that have been presented to us at the reception desk. That needs to be improved .
Source: Google
Limencello
β 3
I think you should use a different type of video talk because it was very hard for me and I struggled to get the voice and camera working with Safari. Your help and your work instructions did not match what I was showing on my screen I shouldnβt have to set my audio or camera up just for your app because everything else works fine with Safari zoom teams and other app works fine.
Source: Google
robert cole
β 5
always on time, very pleasant staff. be going there for 4 years.
Source: Google
Catherine Dowty
β 5
I was immediately comfortable with Dr. Sayal & his staff. Everyone seemed to genuinely care. This was a first time visit & it was a very positive experience.
I went in for a breathing test. Samantha is awesome. She is definitely an asset to the practice. In fact, everyone there was polite & professional.
I also had an echo - the tech was amazing. I definitely recommend this practice. I recently moved from Southern California to Nevada & was concerned about changing physicians. There was no need to worry. The doctors here are awesome!
Source: Google
Shelly Rivera (Shelly)
β 5
Exceptional care , love everyone at Horizon ridge location . Extra special thank you to Sam ! You made my year thank thank you thank you π
Source: Google
Regan Sandborn
β 1
Worst ever!!!! Waited over two hours to be seen. Waited DAYS for my prescription. Now waiting for my refill which is the wrong dose. Have left several messages. Iβm feeling like I need to drive all the way there to get any help!!! Save yourself the aggravation and find another Dr. if you can.
Source: Google
Priti
β 5
Dr Sayal and his staff are excellent! They took the time to listen carefully to my concerns and made sure I felt comfortable during my appointment. Dr Sayal is very knowledgeable, compassionate and thorough. He explained things clearly, checked in to make sure I was doing okay, and never made me feel rushed.
Dr Sayal truly goes above and beyond to make patients feel supported and at ease. Iβm very grateful for the level of care he provides!
Source: Google
Brenda Jacobs
β 5
Everyone is very kind and helpful, not a long wait time, appointment and testing was quick and easy, everything was explained to me and any questions were answered. Would recommend this practice
Source: Google
Mounir Guirguis
β 5
Professional
Source: Google
Terrence Mahanna
β 1
Dr Sayal talked a lot about helping. He did not. He asked for previous sleep study documents and never downloaded or even looked at them. The documents were provided electronically and in hard copy. He and his staff could not find them until we showed them when they received them. Dr Sayal promised to make changes in my CPAP machine. He didn't try or follow up. This may be a good doctor but he did nothing he said he was going to do. His office is impossible to get on the phone and messages are not passed. Overall Dr. Sayal gets an F!!!
Source: Google
Daniel
β 3
The doctor is knowledgeable but the wait times are atrocious and the amount of time he spends is insufficient. I understand there are a lot of patients, but that should not limit the time with the doctor. I felt very rushed and was unable to express all my concerns and questions as he was leaving after only a few minutes together.
Source: Google
Peter Steinbrenner
β 5
Fast and courteous
Source: Google
Brownell Turner
β 4
Source: Google
Marisela Carrasco
β 5
Todos son muy amables y respetan tu cita programada.
Source: Google
Keisha H.
β 5
Dr. Sayal & his staff are knowledgeable & personable. They are not dismissive, they take my concerns just as serious as I do. The office get little cramped at times, but itβs clean & has comfy chairs.
Source: Google
Mary A Jones
β 1
I came here a few days ago for my moms initial appointment. Iβve been contemplating putting this review, the front desk girls were nice but just on their phones. I waited almost 2 hours for my mothers appointment. The doctor seemed in a rush when my mom was asking questions, he stated he was going to send a specialty medication called Symbicort, in which the pharmacy never received it, I called the office and left a message for Angela, I understood she deals with medications and I never heard a response back! They also tried charging my mom a deductible but she has an HMO plan so she shouldnβt have a deductible unless itβs in a hospital setting. I am extremely disappointed, I wish this office had better communication and elaborate staff. I also wish the front desk were on their phones less, it made me feel as if they donβt pay much attention to details with the patients.
Source: Google
Karen Lee
β 5
Source: Google
Debbie Quenzler
β 5
Very informative, asked great questions and answered many questions. Seemed in a hurry in the beginning but spent the time to go over test results and offer suggestions.
Source: Google
Phillip Cadiz
β 5
Very friendly and professional staff.
Source: Google
Virginia Dominguez
β 5
Staff is friendly, during check-up I found the nurses, assistants and doctor to listen to patients and take time to find the source of your illness. Impressed with the quality of service.
Source: Google
Kathi Melton (Kat)
β 5
The most professional, efficient, kind, considerate, well run office I've ever seen. Dr. was wonderful. Would recommend to anyone and everyone. They are great.
Source: Google
Nonie Perlas
β 5
Wait was not long at all from filling out forms to seeing Physician's Assistant. She was very pleasant, personable, efficient with asking questions as well as answering them. Thank you Samantha.
Source: Google
Linda Park
β 5
Miss Hunter did the 6 min walk test with me. Vary professional, kind and explained what and why the test. Monitoring my heart rate and oxygen level throughout.
Source: Google
Linda C
β 4
The staff is very professional and courteous had a great telehealth appointment with Samantha Przybylski, NP. The new phone system couldn't understand my name, finally let me talk with someone about scheduling.
Source: Google
Carolyn Hollowell
β 5
I WAS SURPRISE TO SEE, THAT HE WAS A DOCTOR WITH MULTIPLE SKILLS, HE SEEM CONCERN WITH MY MATTERS.
I THINK WE WILL GET A LONG
THE STAFF WAS UNIQUE, HOW THEY CAN HANDLE SOOO MANY DIFFERENT TASK, AND STILL GIVE MANY SMILES
MY FIRST TIME THERE, I WILL BE BACK!
Source: Google
Marilyn Dodson
β 5
She was very professional and explain everything she was doing very clearly.
Source: Google
Coco
β 5
I had the best office visit!!!
Source: Google
Bostadin Kuhchev
β 1
Expect to wait for a long time before you are seen by this provider.
I was patient the first time when I waited for 50 minutes to be seen after filling out a 10 pages questionnaire where I was mostly asked to sign my name and date again and again and again.
The doctor came to see me for 5 minutes, during which he had a (what seemed like a personal) phone call conversation. Did a very basic check up that gave me no good insight into my problem.
I thought it might had been a one off, perhaps a busy day they were having.
On my second visit I waited 35 minutes after being admitted to the room. No one came. I had to leave for another appointment.
If you have 2-3 hours free in your day to wait for a 10 minute job - this is the place to go.
Source: Google
Tony
β 5
Every one at this office is very helpful and nice n respectful I really like coming to this office
Source: Google
Mary Galagan
β 5
Source: Google
Dave Floren
β 3
one reception us seem to be having a bad day, multiple patients in the waiting room were upset for the long wait, I waited in the waiting room for 45 minutes then to be taken to the exam and wait another 20 minutes,
Source: Google
Eric
β 1
This office is a joke I'll submit my packet for my medical leave since September 2 and I been trying to call them a lot of times to get an update if they already fax it to HR but they never answered your call and I leave a lot of msg to return my call but they never did..so this pulmonologiy office don't deserve a good review...
Source: Google
Jagdish Mehta
β 5
Source: Google
Tawamua Jones
β 5
Very informative Very concerning about your health!
Source: Google
Tyron Bowman
β 4
Everything was everything was nice. They get you in and out of there in a timely manner. Staff was very friendly and I would go there again
Source: Google
Lizzie Turley [White MS]
β 5
Very attentive and took the time to listen to my concerns. I truly appreciated his input and thoughtful attention throughout the visit.
Source: Google
Lynda Petitt
β 5
She made the tests almost enjoyable
Source: Google
Shawn Mackin
β 2
They donβt have their stuff together. Long wait times, not sending in prescriptionsβ¦ not a fan. But only place we can go unfortunately.
Source: Google
Gregg DeVault
β 3
As far as speaking with the doctor, everything was fine. The staff and doctor were very friendly. My only complaint would be having to wait for almost 60 minutes after my appointment time.
Source: Google
Margaret
β 5
good experience
Source: Google
Geoffrey Tubbs
β 1
I will continue to document our experience in public until your office gets Preferred Homecare the script/documentation they need to get my wife oxygen. She is now down to 2 tanks of oxygen that will be used up today for another doctors appt. This has been going on for over a year. I am also happy to update my experience publicly when the results are more professional and caring.
Update: Dear Dr Sayal, If you all know that preferred does this, why would you send another script? Thats all you can do? I am happy to pick up all the information needed and deliver it to Preferred as I tried to do on Friday, last week. Its a shame that this is the only way to get a response from your office. By the way, I tried calling. Eventually got through and left a message with your answering service. I then chatted your office and got a response that we would receive a call shortly. Still waiting. But you can monitor your reviews, so I went this direction.
Update: Still no call back 10 days later. Did get a text message that script was sent to Preferred for oxygen after I made an official complaint with our insurance, but it is still not what Preferred needs.
Source: Google
P Aquilina
β 5
Samantha is excellent!!! Caring and informative. She listens to your concerns.
Source: Google
Bonnie Marie Brunson
β 3
I left pulmonary associates and came over to pulmonary group and what a difference. They really have it together. The doctor and nurses really take care of you and they get things done in a timely manner. And really care about you! I give them a five out of five! I had given them a very high score but it is months later and almost impossible to reach them by phone that is terrible and you do not get a call back after so much trouble getting through iβm having some severe lung problems that need attention now Iβm done then going to look for someone else. I take back my five review and make it a three only because of the fact you canβt get through them on my phone.!
Source: Google
Jeanie Chun
β 1
Got overcharged for the bill on the first visit, took over 3 months to get it refunded. Completely got ignored after messaged, called and emailed them numerous times, had to contact my insurance to get involved. Horrible service π€¬
Source: Google
Adeyinka Adeola-Hazzan
β 4
Efficient
Source: Google
Vicki Bandini
β 3
The staff is great! However they way overbook and your wait time us about an hour even though you have an appointment. Say you need to have 5 procedures to do, they can't book you for all of them in one appointment, you need to book all 5 separately. Even though you may be seening several other doctors, so your life becomes nothing but appointments and running all over town.
Source: Google
Andrew Kaiser
β 4
Source: Google
Tiah Hunter
β 5
On 1st visit, Dr. Sayal ordered extensive cardio and pulmonary tests; 2d visit he explained them thoroughly, listened, answered my questions, and
recommended medication. Follow-up appointment in 3 months. 8/20, follow-up visit. Long wait, but he's worth the wait. Very thorough. He said the tests he ordered revealed my Pulmonary Arterial Hypertension had gone from Level 1 to Level 2, and Opsumit should slow the progression of the disease. He listened to my concerns about side effects of the medication & listened to my lungs. He ordered a right heart catheterization test from cardiologist to support prescribing Opsumit.
Source: Google
Wayne Erminger
β 2
2 hour wait! Ridiculous!
Source: Google
Valerie Jahnke
β 3
The doctor and help everwhere was great. The wait time was terrible. Everyone in the place was cold except for the doctor. My appointment was for 1:15 and to get there 15 minutes early. I arrived at 12:50 and was not brought back to a room until 2:10. My time is worth something too. One hour 10 minutes is not acceptable (While freezing). Sorry does not cut it!!!!!!!!!!!!!!!!!
Source: Google
Mary Young
β 5
very good dr patient communication.told me all the testing I'm gunna be having .that hell be starting me on the inhalers after all testing comes thru.thank you dr and he speaks English well
Source: Google
Andy
β 5
Efficient, accommodating & thorough.
Source: Google
Belen Martinez
β 1
An appointment was set Aug 19 then someone called cancelling this appointment and set up an appointment Aug 14 @10am. I came @9:47 but my name was not on the patientsβ list for aug 14 neither on Aug 19. I waited for 2 hrs to be seen.
Source: Google
Barbara Markwart
β 5
Samantha made me feel so comfortable! If I were in the Pulmonary Group, I would hold on to this girl! She is awesome!
Source: Google
Joey Pantoja
β 5
Extremely pleasent and professional doctor. I would recommend him to any patient in need of his services
Source: Google
Susan Sidor
β 5
Source: Google
Eliana Jimenez
β 2
Dr Sayal and Sam are good providers BUT their back office is very inefficient! The patient portal is useless as nobody called me back after leaving an important message. It is frustrating to get a hold of anyone at their office via telephone as they take 24+ hours to respond, after you leave a message. Jennifer at the Referral desk took over 2 weeks to get something done when it should have taken 2 hours top! I even had to take directly to her the paperwork the VA needed this office to fill out even though it had been faxed to her directly. After she received this paperwork from me, she still took over a week to get this request for an important referral done. When you are dealing with serious medical issues, a Dr's office need to be more attentive and professional. They need to improve!
Source: Google
RoseAuria Ditto
β 5
Friendly and Professional
Source: Google
Lisa Pugh
β 5
Dr Vikas Sayal, the Pulmonologist, & Sam, his NP, are incredible professionals. On my first visit, Sam did a very thorough exam of all my breathing/coughing issues, ordered appropriate exams & recommended possible medications for me. Then, Dr Sayal came in, approved my medications & did his exam. He & Sam are an excellent team. The office staff is excellent too. Hunter is a friendly & helpful receptionist. Monica, also very kind, gives me Fasenra injections, which have greatly improved my breathing. Alexis, a medical asst is also very good. I recommend this office highly.
Source: Google
Dale Pitney
β 5
Always listens to our concernsβ¦is very attentive to improving our health!
Source: Google
Ada DeZerga
β 1
My first visit to this office was less than pleasant. 5 months later I have yet to have seen Dr. Sayal. Just Nurse Practitioners.
Source: Google
Laura Pfurr
β 5
Source: Google
John Hitchler
β 5
Check in very friendly. Smiles are always warm. Waiting process I would say 5 out of 10, waiting for Dr. 10 out of 10. Over all very friendly staff.
Source: Google
Arthur Winter
β 5
Source: Google
Darlene Bedford
β 5
excellent visit
Source: Google
Badri Nath
β 5
Smart physician using latest research and technology to enhance patient care. Very accommodating and helpful.
Source: Google
Lewis Bowman
β 1
My appointment was at 10:15. I arrived at 10 a.m. when I was given about 12 pages to fill out. I sat in the waiting room until 10:45 then I was taken into an exam room where I waited until 12:00 noon until I got up and left. How could you possibly respect a Doctor Who has absolutely no respect for his patients making me wait for 2 hours and never seeing him!
Source: Google
Renee Bergeron
β 3
Dr Sayal is competent and easy to talk to, but he is overbooked and shows up late. This resulted in 1+ hour wait for my appointment, and it resulted in a hurried appointment, as he presumably had a lot of patients waiting.
Source: Google
Flora Rudacille
β 5
My previous pulmonology office closed their office near me and I decided I didnβt want to drive an hour or more to get to the only office they had left. I started with pulmonology group and I have to say I have nothing but good things to say about them. You can get an appointment, you can get seen if youβre not feeling well, and staff are all both pleasant and competent. Iβm glad I Decided to make the switch.
Source: Google
Naomi Anderson Morgan
β 5
Source: Google
Heidi Fonseca
β 4
Saw Sam she was excellent
Source: Google
Bob Bailey
β 4
A great experience. The only issue was the bed was to low and soft making hard to get up and out.
Source: Google
Kathy Dakis
β 5
Very professional and attentive.
Source: Google
M
β 1
Everything has been great about the doctors office and appointment but whatever service they are using to schedule appointments and call patients itβs terrible I cannot understand anything that there saying I really hate when places do this and outsource calling features yeah it saves money but the people are the phone are just so hard to understand it takes me double the time to do something. Also the women who checks you out and schedules your appointments is very rude she seems like she doesnβt want to be there and is very short with you
Source: Google
Jennifer Fox
β 5
Source: Google
Angela Kirkpatrick
β 4
The nurse practitioner great! She listened carefully to my history, concerns and acknowledged my feelings. She answered my questions appropriately and professionally, as well as giving feedback accordingly. Never met the pulmonologist, first visit as a new patient was from the NP.
Source: Google
Sandy Debevec
β 1
I met with Dr. Sayal in December and was prescribed a sleep study. Completed that in February and at my appt with Dr. Sayal in March I was prescribed a CPap machine. As of this writing I have not received the machine.
The office staff continues to give me the runaround. Sierra, who supposedly was going to get this expedited has basically ghosted me.
Not in a million years would I recommend this group. Completely unprofessional.
Source: Google
Judi Judi
β 3
It is extremely difficult to get a live representative front desk or any of their options on the phone, leave a message is not why I call. The office is always very busy and there are plenty of employees. I donβt understand why I canβt get somebody on the phone every time I try! I try different hours of the day with no avail.
Source: Google
Letticia Garrison
β 2
This is one of the Dr's that had been a part of the team that saved my life back in December 2021 at st rose Siena. I was originally excited to see this provider after many years of seeing some one else that I was referred to that moved offices. This provider seemed very rushed did not take his time to talk at all. I waited over a half hour after my apt time to just see him. He talked over me and kept saying nice to meet me like a broken record after I told him he saw me before I felt ignored. I kinda wished my other pulmonary Dr wouldn't have moved so far.
Source: Google
enrique cabale
β 5
Nice people Doctor very knowledgeable, waiting time to be called very good, , clinic very clean.
Source: Google
Lori Whitesides
β 5
The sleep studies in their office are easy, comforting and you are well taken care of by the staff. That's not your own bed, but it's comfortable. I would recommend any time
Source: Google
Paul Rositer
β 4
Really enjoyed working with Samantha as she was professional, competent and personable. The office was conveniently located and easy to access. I would have given 5 stars if there had been a shorter wait time.
Source: Google
Gina Emond
β 5
Very efficient and friendly during my Pulmanary stress test. First time Iβve ever done this, and it was very interesting! Thank you so much for your Professionalism
Source: Google
Steve Friedman
β 5
Unfortunately in my life I have seen a ton of doctors. This practice could be the best practice Iβve even been too. Great doctor. Very approachable and down to earth
Source: Google
Sandra Pangonis
β 1
I have been to your office 6 different times thru visits and testing! I scheduled my times on Friday so I could meet my Dr. Paying $25.00 each visit and still have never met my Drβ¦.upon leaving he was in the employee room eating!! That was my appointment that I waited 45 minutes for!! Extremely disappointed!!
Source: Google
Dina Buck
β 5
Source: Google
tiny franklin
β 5
She is very nice and cares about others .thank you.tou rhe first person from there that cares about someone else not you self.
Source: Google
Mike
β 5
The whole experience was that top notch, I left feeling like I was in good hands....felt assured Dr Sayal and Steve (NP) would diagnose my problem.
Source: Google
DANIEL VENDITTI
β 5
DR VIKAS WAS WONDERFUL......VERY CARING.......TRULY PROFESSIONAL
Source: Google
Donna Mitchell
β 5
Samantha was very professional, from the time she called me back, through the test and saying goodbye. Very pleasant to work with. Thank you for making me feel less nervous.
Source: Google
Richard Davis
β 4
Not impressed with the answering service being used. I tried 3 times to confirm a telehealth visit. The message was never delivered and the appointment was canceled. I made a second appointment and it was handled better by the operator. Actually put me in touch with an actual assistant who bent over backwards to help me. She was amazing and my appointment was able to take place.
Source: Google
Jamie Andreas
β 5
I am very satisfied with the services this office provides. Very professional and competent.
Source: Google
Imelda Garganera
β 5
Dr.Sayal is a very likable physician.He is thorough, answers your concerns and very methodical. I would recommend him others
Source: Google
Brian and Sue
β 3
Would have given it 5 Stars, but there needs to be an online avenue to the insane amount of paperwork that is thrown at you when you are a new patient. 1/2 hour of pushing pen is ridiculous. Create an online way to get all of this done prior to arrival. Sitting in a closed space any longer than :15 mins with people that have possible contagions isn't healthy!
Source: Google
Mike Moore
β 5
dr Sayal was the first time I met him As Drβs go he is the best I have ever been with!
Source: Google
Scott Spencer
β 5
Front desk very nice...tech very warm and personal and Sam as my NP was super!
Source: Google
The Williams Way
β 1
They donβt answer their phones and donβt return calls.
Extremely frustrating experience as one of their patients.
Staff and doctor are great but what good is that if you canβt get ahold of anyone.
Source: Google
Perry November
β 5
Source: Google
Blake McMorris
β 3
Dr. Sayal offers acceptable clinical service, but reaching the office or getting a return call is extremely frustrating
Source: Google
bob goodside
β 5
Source: Google
Dave Thomas
β 5
Great experience!!
Looking forward to my next visit.
Dave Thomas
Source: Google
Adrien Sbrana
β 5
The experience was a good one today, it was fast and π great.
Source: Google
Sally Staley
β 4
Everyone in the office was very professional. The PA I saw took her time and listen and begin the process of treating me. The star reduction is only for the unavailability of filling out new patient forms online.
Source: Google
Francisco Gamez
β 5
Source: Google
Leslie Hawkins
β 5
This was a very easy experience. She explained everything about the breathing test and I was in and out in probably a half hour total.
Source: Google
Kathy Rowe
β 5
Didn't have to wait and everything was explained to me
Source: Google
Doyle Olson
β 5
Source: Google
carol ann tirado
β 5
Source: Google
Charles Jensen
β 5
Source: Google
David Sandoval
β 5
Source: Google
_rosalvaaa Felix
β 1
Definitely would give zero stars if I could. I had a 3:30 pm appointment and was not seen until 6 pm. Never once was I checked on to see how I was or told I would be waiting this long to see the nurse practitioner. Never have I had this long of a wait time to see any kind of dr. Almost waited 3 hours which is ridiculous. Also the room I was placed at was not clean. The table paper had someone else body in printed on it and it looked like it was sweaty.
Source: Google
Nancy Adams
β 5
I was seen by Samantha Przybylski, she was engaged, thorough and highly professional.
Source: Google
lance griffiths
β 5
Excellent staff great doctors
Source: Google
Celia Burke
β 5
I was very surprised as the last time I was seen there, I thought that it would be the last time as everyone was grouchy and rude! Today, everyone was nice! What a different exerience!
Source: Google
Marlene Ayers
β 5
Source: Google
Lisa Medina
β 1
My father was referred to the pulmonology group on May 15. We had a scheduled appointment for my father to receive care for his lung conditions. We were scheduled for June 2 at 2:30 PM. Upon arrival to this office, I was asked for his referral. Keep in mind that Humana will only allow patients to have a scheduled appointment with a referral. I received two phone calls from this pulmonology group LLC to confirm this appointment and was told from SALSHI from an overseas number that my dad would be meeting with a female nurse for his first visit. We arrived at the office as my dad is on HomeHealth and itβs very difficult to take him physically out of the home to have an appointment. I completed at least 15 pages of paperwork, had his medication list ready. I was told by Lyric that the referral is not in the system. I explained to Lyric that two people from their own company Salshi and Brian confirmed the appointment for 230 on June 2.
I told her the referral has to be in the system. It was confirmed that I was correct and it was in the system. Because she couldnβt find it and this office is an organized enough ahead of time before an appointment, my dads health needs were not addressed.
My dad and I sat there for a long time while I completed all of this paperwork about 15 pages or so. The disappointing part of this entire process is this overseas communication system is either not in sync with the Pulmonology Grouo LLC located at 2970 W. Horizon Ridge Parkway in Henderson or staff have not learned how to secure the referral using the portal for Intermountain Health (a contract partner for Humana). I provided the name of Corhinne M. who is the primary care provider that sent the referral with Intermountain health to Lyric. Upon contacting Intermountain Health they found the Referral dated May 15, 2026. Because this office was so unhelpful and did not do enough research and pre organizing (because of course the front office staff explained that they were overwhelmed and explained that they didnβt have the time to look for it,) my dad did not receive his appointment. This is completely unprofessional and unacceptable of any office staff and for any medical practitioner group. Since we were treated in this manner, we have requested to reroute this existing referral to an entirely different pulmonology group. My advice to anyone is never assume even with confirmation phone calls that you will have a physical appointment completed on the day that you were expected to have one. Also, know that the people in this front office staff location can care less about peopleβs physical needs and itβs always the paperwork process in front of everything else. Paperwork that they cannot even secure in advance for appointments that are scheduled and approved by the insurance company to have had. This location is putting the older generation especially, at a significant risk, going out in the heat and being driven all the way to a visit for nothing.
Very discouraged and hopefully we will find a professional office staff and professional physicians that communicate the importance of their clients first to the front office staff that are hired.. Clients deserve way better than this. Positive attitudes, professionalism, and customer service should be the key attributes for any medical front office building.
Source: Google
Elena Wise
β 5
Nice and clean facility. Medical staff are helpful and they doing a great job.I'll recommend Pulmonology group to my family and friends.
Source: Google
PJangles
β 5
Staff was very friendly and my visit with the nurse practitioner and Dr. Sayal were great. Both spent time with me going over everything and asking lots questions. I felt so cared for and had a detailed care plan set. Excellent all around
Source: Google
Pete H
β 5
Nothing but positive from this Henderson office on 2970 W. Horizon Ridge. Friendly, helpful staff. They've followed up with issues I've had with various DME provider's (Bi-Pap) in Vegas. Dr. Sam and her staff are Rock Stars.
Source: Google
George Dandridge
β 3
the only problem that I have is that I had attempted to contact the office for important contact and was not able to reach anyone but a person who said something about at home and there was a rooster crowing in the background. The individuals said they would transfer me to the office but nobody answered. I never got through to anyone. this occurred 3 times and again, I never got to speak to anyone in the office.
Source: Google
R Y
β 2
Extremely difficult to contact the office. No one ever answers a call. I have left multiple phone messages and do not get a response. Their website has a link to leave a message, and even these are not responded to. I had to physically drive to their office to get a response.
Dr. Sayal is a good doctor, so I have put up with this, but frustration is making me reconsider.
Source: Google
Raynette McGiness
β 5
I admire Dr.Sayal and his entire staff team. They are approachable, welcoming, and easy to engage with, especially when they handle multitude of patients, and yet, they do it exceptionally well. (Well done). I was referred to this office due to some set backs in my health, so glad Iβm here now. I have a high regard of respect for Samantha NP. She is Brilliant, and displays a professional disposition. Her accuracy, attention to detail is like no other, unmatched. She has jumped through hurdles to achieve the best health plan for me, and for that I am truly grateful. She is such a powerful asset to this Pulmonology Group. Thanks a million Samantha!!!
Source: Google
Susan Miric
β 5
Professional, helpful, and informative.
Source: Google
Bobby Keyes
β 4
Typical doctor office visit. Clean, courteous, 30 minute wait time.
Source: Google
Kathleen Congleton
β 5
My primary sent a referral to them. I have called 7 days in a row for an appt...you have to leave a message... and no return phonecall.I am so frustrated ..I need my oxygen reordered due to new insurance.
They are the only provider on my insurance.
Can they not afford a receptionist to answer the phone?
Source: Google
Judd Kohut
β 4
Doctor not available, I was seen by a Physicians assistant.
Source: Google
Juanito Delarosa
β 5
Prompt to given appointment.sleep study is great
Source: Google
JrCue1
β 5
Very convenient, if you feel as though you don't need to see the Dr. face to face, it beats waiting in the lobby and in the room and frees up more of your time.
Source: Google
Joe Licausi
β 1
Very poor communication. I've been waiting over 2 wks for office to get back with me regarding a Ins denial issue. I was Told Siera assistant manager would get back with me? I went to the office in Henderson and saw Vikas Sayal and made him aware of situation and he said Siera would handle it and get back with me. I double checked with girl at checkout and was told Siera would get back to me by the end of day. Nothing never happened this was at least a wk ago. Yesterday I called Hendeson office and was told Siera would get back to me. Nothing happened. Very unprofessional establishment who seems like they just do not care.
Source: Google
Barbara Schwark
β 5
Pretty much time. She explained what we would be doing and had patience while we did the breathing test. Very pleasant also.
Source: Google
Vishal Mathur
β 5
Dr. Vikas Sayal and his staff are amazing! They really are professional and go the Extra Mile to make you feel taken care of! Great Dr. Office Experience!
Source: Google
MYQ JONES
β 5
Itβs all good
Source: Google
Sela Gergo
β 5
Very pleased with the efficiency and politeness of staff
Source: Google
James Oldham
β 2
I was seen 90 minutes past my confirmed appointment time π’
Source: Google
Elizabeth Allen
β 5
Dr Sayal deserves 10 starts for his competency in his profession. He solves problems and gets things done. However I have a terrible time accepting the consistently excessive wait times to be seen. My appointment was at 11:30 today and I was called back by 12:10 and that's actually considered a good day to me and the shortest wait time I have ever had with his clinic. I think overbooking clients and excessive long waiting times isn't a Sayal issue it's a southern Nevada healthcare issue. His clinic is one of the many always running unacceptably behind. So 5 starts for professionalism, competency, clarity and friendly staff
Source: Google
Colleen Vroom
β 5
Layla, who did my breathing tests was extremely pleasant and explained everything before each test, which was very helpful.
Source: Google
Keith Iekel
β 1
Best doctor worst office in town. Ive been without my portable oxygen tanks for over a week. They keep sending the wro g prescription in and will not send the right one in. Ive had to cancel vital doctor appointments as i have no portable oxygen to travel with.They mishandled prescriptions. Do not send them in. No matter how many times you call and try to talk to them no call backs. They send the wrong prescriptions in and dont fix the issue. This has happened multiple times. Do not go here if prescriptions are important to you. They cant handle pre authorization right. They cant even send the right scripts in. Dr.sayal is the best. But his staff is the worst I've been hung up on when simply asking for the right prescriptions. Its a violation to my health as a patient here. Do not go here They are just to busy and do not truly care about your health
Source: Google
Kristi Howell
β 2
TEN STARS for both the office and medical staff at the Henderson location -- literally everyone I've encountered there has been exceptionally kind, professional and efficient; you can tell they enjoy their jobs. I really like Dr. Sayal and his NP. However...
ZERO STARS for whatever (outsourced?) technology the clinic uses for answering calls and making/confirming appointments. It's literally impossible to get a simple question answered. Phone calls are not answered in the clinic, voicemail messages are not returned, and the answering service guy (Brian/Ryan) is difficult to understand and clearly out of the loop. The telehealth system is just as terrible -- they expect you to open the link and check in at 4:00, then STAY LOGGED IN FOR UP TO TWO HOURS while you wait around for a doctor to pop in. I was sent confirmation for a clinic appointment and had to request the link.
Source: Google
sandra romero
β 1
No one showed up for the appointments. I drove 45 minutes for absolutely nothing, no nurses, no doctors, nobody nothing. Waste of gas and a big waste of my time. This place needs to do better in scheduling and holding themselves accountable. This isnβt right.
Source: Google
Krystyna Stills
β 3
Book the morning/ first thing or you may wait for hours. Check your billings every single time before you pay and keep track as they may forget you paid for something already and you may accidentally get charged twice. If they suggest a new medication go over in detail where you are at with your mental health and any potential side effects/ risks, you have to advocate for yourself.
Source: Google
Jan Mcalindon
β 5
New Dr. Very nice. Staff caring and attentive.
Dr is really nice
Source: Google
Dee Lowe
β 5
Awesome personal experience from both doctor and Sam, nurse practitioner. Very detail oriented.Getting through to make an appointment really needs some improvement, I felt like she was on autopilot. Once in the waiting room the we were packed in , waited almost a hour before getting called back. Please staff Smile you don't know what that does to lift someone's spirits.
Source: Google
Linn Lawrence
β 5
Didn't see Samantha, but Layla was great.
Source: Google
Vanessa M
β 5
Dr. Sayal is very thorough, knowledgeable and compassionate.
Source: Google
Robert Brown Jr.
β 1
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Phoenix Shipman
β 5
Source: Google
michael suits
β 5
The staff is great very nice always have a smile answer questions Dr. Sayal easy to talk too. His Nurse practitioner is the best Sammie really cares about me and my condition
Source: Google
Robert Nowell
β 5
I have was very impressed with Dr. Sayal and his staff! Everyone was personable, knowledgeable and pleasant to deal with. My experience with his Sleep Lab for my Sleep Study was also pleasant. The technician was knowledgeable and friendly. I wish that I had found Dr. Sayal earlier.
Source: Google
NANCY LOMBINO
β 5
Source: Google
Jackie Snyder
β 2
Long wait times, providers unprepared. I was asked if I wanted to see the doctor or if the PA was ok. I asked for the doctor, got the PA and then a nurse practioner neither of whom were prepared for the appointment.
Source: Google
Vickie Weese
β 5
Source: Google
Maria Robles
β 5
They were caring and professional. Answered any question I had. I would refer my relatives and friends.
Thank you
Source: Google
Neul Ra Song
β 5
Outstanding professional, friendly staff, plenty of free parking, handicap accessible, safe neighborhood nearby and clean, safe public park with free parking nearby also. Highly recommend the location and services provided. Inside seating is available when waiting for someone.
Source: Google
Dennis Dekens
β 5
NP Sam is consistently thorough in managing my periodic examinations, test procedures and communications with me.
Source: Google
Valerie Sandoval Sanchez
β 5
Source: Google
Crystal Chorney
β 5
My son just came in for his second of his allergy test, and our doctor was so kind. She helped us and reassure us. I am so thankful for her.
Source: Google
Ievan Henriques
β 5
I like Teresa she is very compassionate and when come down to my care, sheβs shows a lot of professionalism. She makes decisions upon my input. She is the best!
Source: Google
Jeffrey Budd
β 5
Great place to keep an eye on your sleep apnea that has thorough P.A.'s who answer all your questions and concerns.
Source: Google
G C
β 5
The actual appointment was excellent. I had to wait ~45 minutes past my scheduled appointment. I'm sure many others were also waiting awhile. This was due to a prior patients showing up late. The office should adopt a procedure where patients who are more than 10 minutes late, past their scheduled appointment, will lose their appointment and MUST reschedule.
Source: Google
Lesa Math
β 2
Very poor communication from this woman/Samantha PRZYBYLSKI! Gave my husband some very bad news about his lungs and offered NO FURTHER information about the condition other than that he would need a lung transplant but that the cutoff age for that was 70 (heβs 69)!! No pamphlets regarding disease or further help offered. That was it !! Out the door she went into the next victim. Shameful lack of care from a supposed physician.
Source: Google
Don Adkisson Jr
β 1
They take ling to get back to you and never ever answer the phone. I've had to drive there 2 times just to get a response I do not recommend them there call center in another country. Save yourself the stress find anyone else im still waiting on my cpap for over 2 weeks. And it took over a month for my second sleep study. They never called me I had to keep calling them to reschedule i would never recommend this place....
Source: Google
Jodie Lynne Chapman
β 5
Source: Google
Michael Mauriello
β 5
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Jean W
β 3
It kept timing out and I became very frustrated.
Source: Google
Vernia Short
β 5
The staff was very professional and informative about my care, and they explain to me the full process of the procedures they were going to be done. I would highly recommend this office for your pulmonary care. thank you, Vernia Short.
Source: Google
Twosday Martin
β 5
Stephanie is a JOY!!! Very attentive and listens.
Source: Google
Lois Goldman
β 5
I saw Samantha she is very patient and understanding.
Source: Google
Peter βPeterβ Gordon
β 5
A good experience, very kind and helpful
Source: Google
Helen Demarest
β 5
Very through and understood what my problem was and took action to see what is going on. Working on finding what will give me relief and has a lot of ideas to help. Love Dr. Sayale. Right to the Point.
Source: Google
Brandy Mitchell
β 5
They have a great team!
Source: Google
Ronald Cale
β 5
My visit with Doctor Vikas Sayal Office was great. They took the time to explain all the test that I had done and what they have to do to move forward they entered all of my questions and tell me where I have to go from there so we set up an appointment for another test. the office is wonderful. You couldnβt meet a better staff. They are so wonderful. They put the patient first. I thank you for that.
Source: Google
Cynthia Sabedra
β 5
From the beginning everything was on time and I was well taken care of. They received my referral, and in a couple of days they called and set up my appointment. From the staff to Dr Sayal everyone was kind, and professional.
Source: Google
Joyce Savage
β 2
I didn't see her.so I can't tell you about her.
Source: Google
Lolita Arucan
β 5
Everybody is vert accommodating.
Source: Google
Robert Anthony Holloway
β 1
The staff is nice enough; however they will hit you with undisclosed fees after service has been administered and then threaten to take you to collections when you werenβt notified of the charges to begin with.
If I hadnβt already started my pre-treatment for my bariatric surgery here; Iβd be looking elsewhere and advise others to do the same.
UPDATE AS OF 3/6/26: I have no been notified of ANOTHER ghost charge when I havenβt been to this office in over 7 months. Avoid this doctor.
Source: Google
Lori Howland
β 3
I absolutely love NP Samantha! She's quite caring and on the ball. The practice needs to do something about their staff who do not return phone calls. I can't get my portal working and am getting no help.
Source: Google
edward meadows
β 5
Staff were polite, timely and courteous. New Customer log in process was organized and simple. First test was organized , and when completed it only took minutes to set follow up appt to find out summary of results .
Source: Google
Shelly Hamilton
β 5
Friendly, timely and very professional.
Love the staff here!
Source: Google
mail2nick75
β 4
Pretty good. All of the test they did with me were easy and made sense.
Source: Google
James Johnson
β 5
Sam was extremely nice and friendly. And explained everything she was doing so I could understand. She made me feel very relaxed and comfortable with my treatment now and in the future. Your office personal are also so friendly and welcoming. Thank you for your service.
Source: Google
Eugenio Beltran
β 1
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Dominic Woods
β 1
βοΈ WARNING!!! βοΈ STAY AWAY FROM THIS BUSINESS! READ THE REVIEWS!!! β οΈ β οΈ
What a scam business. I didnβt even make an appointment with these people because they were absolutely nastily rude to me over the phone. It has been an entire year since I even spoke to anyone from here when I was literally dying in the hospital from pneumonia. To now seeing a $50 no show bill? Dr Vikas is not even my pulmonologist. Dr Chemplavil is. Totally different office and business. STAY far away from here! They must be struggling financially to be sending out $50 no show fees 1 whole year later just to try and get a little quick 50 bucks. My appointment was supposedly on 2/27/25. When I was hospitalized. Shame on this business. My review will change as soon as this is fixed.
Source: Google
tony killeen
β 5
Excellent medical staff. Detailed explanation on pulmonary issues
Source: Google
Claire Matthews
β 5
Everyone at this facility is professional and shows concern for their clients.
Source: Google
Jean Santivasci
β 4
The staff and Dr. Sayal were pleasant and professional. The wait time in the lobby was excessive.
Source: Google
G H
β 1
Donβt believe any of their 5, 4, 3, or 2 stars.
Source: Google
Rita Candelario
β 5
Dr Sayal was very understanding. He was easy to talk to & helpful.
Source: Google
Grandpa_Ken &Grandma_Susie Anderson
β 5
At first I didn't know if I really liked him or not. As of today, he really is wonderful as is most all of his staff. Haven't yet met all of them.
SA
Source: Google
MrGCNTC
β 5
Excellent treatment, almost no waiting for appointment. When arrived for appointment was called within 5 min. All concerns and questions answered to my satisfaction.
Source: Google
Cheryl Decker
β 5
Love your new placeπ
Source: Google
Eileen Maughan
β 4
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Marvelle Lynch
β 5
Diagnosed me correctly where other doctors have failed. Saw nurse practitioner. Excrllent.
Source: Google