Retina Consultants of Nevada

Henderson, 710 Coronado Center Dr Ste 201, Henderson, NV 89052, United States | ★ 4.7 (1214 Review)

📞 +1 702-369-0200

Retina Consultants of Nevada

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Ophthalmologist

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 Retina Consultants of Nevada
 Retina Consultants of Nevada
 Retina Consultants of Nevada

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Reviews

Jessica Wilson [Coronado HS]

★ 5

I had a great experience at Retina Consultants of Nevada. From the moment I arrived, the staff was friendly, organized, and thorough. They took the time to explain each test and made sure I understood everything throughout my visit, which really helped put me at ease.

Dr. Loo was calm, kind, and easy to talk to. He answered my questions, addressed my concerns, and made what could have been a stressful appointment feel much more manageable. I appreciated the time he took with me and I left feeling informed and reassured.

I’m grateful for the excellent care I received and would definitely recommend Retina Consultants of Nevada.

Source: Google

Sanford Buckles

★ 5

★★★★★

I cannot say enough good things about Retina Consultants of Nevada and Dr. Amar Mannina. My care is still ongoing, but from the very beginning I have felt that I am in excellent hands.

Dr. Mannina has been professional, thorough, and reassuring throughout a very stressful eye situation. He has taken the time to explain what is happening with my eye, perform the necessary treatment, and closely monitor my recovery. I truly appreciate his calm confidence, attention to detail, and the way he makes sure I understand my condition and what symptoms to watch for.

The entire staff has also been outstanding. From the front desk to the technicians and everyone involved in my care, they have been friendly, organized, compassionate, and efficient at every visit.

Even though my treatment and follow-up are still continuing, I have full confidence in Dr. Mannina and the team at Retina Consultants of Nevada. I am very grateful for the care I have received and would highly recommend them to anyone needing retina care.

Source: Google

Danny Chavez Sr (Icy)

★ 4

The office lobby could use more seating. (Some armrests are loose.) But overall the medical experience was very good. Doctor Loo explained the risks of surgery for my condition and recommended we wait a bit longer before we make a decision to go forward, if at all. Good advice. I'd recommend him.

Source: Google

Griselda Boeckh

★ 5

I had a great experience from the moment I walked in. The entire staff was incredibly friendly and welcoming, which made the visit very comfortable. Dr. Loo took the time to answer all of my questions and address my concerns without making me feel rushed, which I really appreciated.

I wish I had the name of the medical assistant who brought me back and completed my initial assessment, because they were wonderful as well. It’s clear that this practice is doing something right—the staff all seemed genuinely happy and worked well together.

The facility itself was clean, organized, and well maintained. As a medical professional myself, I pay close attention to those details, and this place definitely stands out. I would absolutely recommend them to anyone looking for quality care.

Source: Google

Caroline Elias

★ 5

This was the first time I came to this location the reason was I feel dr.lui is fantastic and I feel comfortable and confident with my needs of eye treatment with her so I traveled quite a distance to see her. The one thing is when walked in not greeted by staff or noticed. But the staff bringing me in to test me the young lady was so kind and patient with me and the young man who walked me to see dr. Lui very kind and caring. To the woman who made my next appointment where I usually see Dr.lui very kind and friendly. Thank you dr. Lui ⭐⭐⭐⭐⭐

Source: Google

Thomas DiManso

★ 5

Appointment with Dr. Loo at 1 pm. Easy check in, Wait time was not bad at all, 2 people ahead of me. Dr.Loo was very knowledgeable, nice and addressed my concerns. Exam went well, Answered all my questions, not rushed at all. I would recommend him.

Source: Google

C Larry

★ 1

I was referred to Dr Calvo at this office over two years ago because I had a torn retina. He performed surgery the same day and everything turned out well. Dr Calvo was amazing but he left the practice and I was referred to Dr Loo for yearly follow ups. The service has not been the greatest with the long waits but yesterday was the worst. A sign says that the appointments can take 2.5-3 hours. That’s okay if your procedure takes that long. But not ok if you’re waiting15-20 minutes to be called, eye exam and dilation about 10 minutes and the rest of the time is just sitting and waiting. That’s unacceptable but they seem to think it’s okay because they put a sign on the wall telling you it’s going to take that long. There were approximately 15 people waiting to see the one and only doctor, Dr Loo. Are you kidding me? That’s called overbooked and understaffed. But the front desk guy kept saying that the sign says it could take 2.5-3 hours as if that makes sitting and waiting for that long okay. I told them that my time is just as valuable and no way am I waiting for the doctor with all these people. Others were irritated too. I cancelled and left. No way will I go back to see a doctor who has zero respect for my time. That practice really needs improvement.

Source: Google

Ronda Amill

★ 2

Nobody ever explained that you sit for 2 to 3 hours waiting to see the doctor. The assistant gets you in right away, does all her procedures, dialiate the eye, then you sit in a room. Waiting for the doc to even come in for the day. I've never had to wait an hour and half for my eyes to dialiate before. When I asked the doc why he schedule people this way, I got an attitude!!!! SHAME SHAME DOCTOR!!!! MY TIME IS JUST AS VALUABLE AS YOURS.

Source: Google

Yukie Sherman

★ 2

My surgeon was excellent but post surgery appointments scheduling caused me significant hardship during my recovery. My surgery was retinal hole repair and the surgeon told to remain face-down for 3 weeks. The office pre scheduled 1 day post & 1 week post surgery appointments but not 3 weeks post appointment. After my 1 week visit, I was told the front desk person 3 weeks post time is not available and earliest time would be 4 weeks post-surgery. I don’t understand why 3 weeks appointment was not scheduled in advance. This forced me to stay face-down 1 week longer before the doctor visit.
Also, the office told me there is no other choice, I can take it or leave it.
I felt this was lack of planning, compassion & no effort to resolve the issue from doctor’s office.
I hope management reviews this issue so other patients don’t experience the same problem.
Update to my review: I called for any appointment cancellation and he told me post-surgery appointments are another dependent and someone called me back to change the appointment.
I appreciate that.

Source: Google

Nancy Kosek

★ 5

The staff is terrific. Very personable, friendly and knowledgeable. The office is very organized and each appointment and patient is dealt with in a timely manner.
Dr. Loo is one of the top Doctors I have ever dealt with in my 80 years

Source: Google

Sharla Fox

★ 5

I don't love eye injections for sure but has to be done. Dr Wickens makes it as pleasant as possible. I'm usually only there an hr to 1 1/2 hrs tops. I have to get a ride so makes it easy for everyone.

Source: Google

Sarah Jett

★ 5

All staff was courteous and patient, friendly
and helpful. Busy office but never seemed
rushed. Dr. Loo was so nice and caring; he
explained every move he was making. I'd
give this whole office a 10/10!

Source: Google

Donald Croucher

★ 1

This google review was requested by RCN for visit on 6/16/26.

I acquired endophthalmitis post injection in November 2024. This is the most severe form of eye infection with significant vision loss and with multiple surgeries to stabilize. However, I’m still receiving kickback and attitudes from staff about practicing safe aseptic techniques. Nicolette who did the intake exams on this visit gave a reluctant and upset attitude when I asked that the tonometry machine eye piece and dropper tips be wiped off with alcohol wipes. In the past I’ve had techs touch my eyelashes many times with the multi patient use bottles.

During checkout, Angela Glover rudely with a loud and nasty tone in front of other patients and staff insisted that I pay my copayment which had already been paid at the kiosk. She wouldn’t stop yelling until she sat down and saw that I had paid. No apology from her. There is nothing warm or comforting when Angela Glover speaks, ever. Zero tactfulness. No patient should go through this after having an invasive procedure.

RCN is not patient centric and shows no human kindness. RCN also has a large turnaround rate with staffing.

I’m sure that the response to this review will be to call them to discuss which would lead to nothing. Angela Glover is as far as you can get at RCN. Someone take the reins and make this a safe and pleasant experience during each visit for all clients, the patients. Remember, the patient should be center stage.

Source: Google

Bonita Kereluk

★ 5

"I cannot recommend Dr. Loo enough! The staff was welcoming and efficient. Dr. Loo is highly knowledgeable, took the time to thoroughly explain every step of my exam, and patiently answered all of my questions.

Source: Google

Connie Runion

★ 5

Everyone here was so nice. They treated me like they cared about what was going on with my eyes. The young man listened to me about my eyes when dilated them. I was so happy they weren't dilated to 10pm at night. He did a half dose. Thanks. DR WICKENS listened & made sure he understood why I was there. He thoroughly, look at my eyes for any problems. He was very nice & gave me more information on the problem I am having. Thank you
Dr Wickens & everyone who helped me while there. See you in 6 months.

Source: Google

Don Agatone

★ 5

DR. LOO and the entire team at RETINA CONSULTANTS OF NEVADA, are THE BEST!!
They always provide excellent care to their patients and actually take time to ensure your needs are met. I highly recommend this skilled and trusted group with all of your vision care needs! 👁️ 👁️ 👍🏼

Source: Google

Kathy Welch

★ 5

Check-in was quick and easy, and I didn't have to wait long until my name was called. The staff was friendly and efficient, and Dr. Loo spent time with me to address my concerns. It was a very caring atmosphere.

Source: Google

Habtu

★ 5

I'm a patient at this location and I always treated very well from start to finish.My doctor Mannina and his assistants are the best.They always makes me feel comfortable as the procedure is going. I'm feeling a much better since I started coming to this location. Doctor Mannina is a one the best.I highly recommended him to anyone.
Thank you!!

Source: Google

David Silvia

★ 4

Apparently a very busy place. My appointment was a good month out and I tried several times to get in earlier due a serious and sudden vision issue that I was experiencing. The outcome was an injection without any explanation as to the medium used or prognosis. "See you in a month". However, everyone involved was friendly and professional.

Source: Google

Maria Jauregui

★ 5

This office is run very smoothly. Office staff are pleasant and helpful. Dr. Wickens is my doctor from day one going back 10 years and I love being his patient. He is so knowledgeable in my issue and is very gentle and quick with shots given to the eye. I recommend Retina Consultants of Nevada, Henderson office highly.

Source: Google

Mary

★ 5

Dr. Loo and ALL Staff Members are Amazing. Very tranquil atmosphere and everyone is friendly and professional, leaving you to feel assured that they truly care about their patients. Dr. Loo is Top Notch in his field ... Recommend Retina Consultants of Nevada 100%.

Source: Google

Mindy Torres

★ 5

The best customer service!! Seriously I was so scared and Dr Loo was simply compassionate and walked me through each step. His staff was incredibly nice and made my day. Thank you Thank you Thank you!!!

Source: Google

Kevin Knippel

★ 3

Excellent medical care. But checking in is done solely by a computer without any human assistance,. Computer only allows checking in 10 minutes prior to appointment but once checked in the waiting time can be excessive. If traveling any distance to your appointment this check in seems cold and an insult. Computer also requires patient to reinter their information rather than to allow an option for “no change”. This system is a hardship ( and possible illegal failure to acccomodate a disability) for patients that have a high probability of having a problem either their eyesight to start with.

Source: Google

RayRay 2021

★ 4

A very professional staff, but the waiting room time is too long. It's understandable though. There's not enough Retina surgeons to go around in the world today. I have to be thankful for what we've got.

Source: Google

Catharine Meza

★ 4

Dr. Wickens is great! The front office staff needs to smile more, be a tad bit more friendly, they came off cold and rigid. This was The Coronado Office.

Source: Google

Eddie Barrios

★ 5

Staff is incredibly attentive from the moment you walk in until the end of your visit. The doctor thoroughly checked my mom’s eyes after her glaucoma surgery to reduce eye pressure, and her healing is going great. I highly recommend Retina for all your eye‑care needs.

Source: Google

Ms Tia

★ 1

You're just another number here. They're supposed to be the specialist, able to identify issues that other eye professionals cannot. They do bare minimum work. Offer no answers. They operate on a let's wait and see type of motion. As someone who was referred there to get answers, but found that my urgent need for clarity and help is not urgent for them. I was told "no news is good news" after the Dr looking in my eye for 3 minutes. Although I still have the same issues and complaints I was referred there to resolve, I was asked to come back in a year. During which, anything could happen.
These people are not very caring or helpful. Just another business.

Source: Google

Maria Domingo

★ 3

I would’ve given a 5 stars, doctor & staff are to be complimented for their professionalism. I suggest the office as a whole would need to redo their scheduling system. It’s posted that appointments take 2 to 3 hours. After the preliminary eye tests, I waited over 2-1/2 hours to see the doctor in a roomful of patients, at first there wasn’t even room for me to sit, had to wait in the lobby! I don’t think waiting over 2-1/2 hours for 5minutes with the doctor makes any sense! And I am sure I am not the only patient feeling this way!

Source: Google

Wayne Bridge

★ 4

This office runs like clockwork, once you start treatment it's step by step by step with no delays. The first time is was great, this time the doctor was hurried and didn't wait for the numbing agent to take effect and I really felt the shot in my eye. I tolorated it but I did feel the injection much more than the first time. Love this place, the Dr. is caring and knowledgeable. All the staff and .y doctor are amazing.

Source: Google

Jill TK

★ 5

I was referred to Dr. Hollifield due to a post-op injection … I cannot express how grateful I am to Dr. Hollifield for the excellent care I have received. He is incredibly thorough and has made himself available to me whenever needed. I still have a ways to go until my eyesight is fully restored but I am on the right path, and have the utmost confidence that Dr. Hollifield will get me there. Additionally, his staff has been wonderful! Especially his medical assistants Joanna and Yami.

Source: Google

Kayzie 0902

★ 3

Every time I find out my mom has an appt with this clinic and I have to take her I get so much anxiety. I dread having to go. The doctor and staff are good but the wait time is horrible and exhausting. Always 2-3 hour wait. I know there is a sign of how much time expected to wait but wish they can make it a little less.

Source: Google

Rex Hawaiian

★ 5

Friendly staff, clean waiting room, great they have WiFi & TV to keep patients slightly occupied while waiting. Hospitable service and understanding and patient.

Source: Google

Rachel Mehrtens

★ 5

This is how an office should run! Little to no waiting time. Clean smooth operation. The staff professional and courteous. Would I recommend someone? Yes, most definitely.

Source: Google

George Barton

★ 4

The staff was professional and efficient as well as friendly. My doctor was clear in his diagnosis and communicated well.

Source: Google

Lisa Cohen

★ 5

Originally I went to the Summerlin location and saw Dr "Y" and thought he was great but he never did any procedures for me. My eyes started getting really bad from a procedure done by a greedy eye doctor with his own practice. He destroyed my eyes forever. I relocated to Boulder City & now see Dr. Wickens. I truly believe he is by far the best eye doctor I have ever met! I trust him immensely. He's professional, extreamly knowledgable & kind. As far as his looks... he's very easy on the eyes! 🫶 The staff is also very accommodating & professional. I highly recommend this facility.

Source: Google

Susie McNeely

★ 5

The entire staff are courteous and helpful. Dr. Mannina is outstanding in compassionate care with excellent technique. We highly recommend him. The quality of service is worth the wait.
Thank you team!

Source: Google

Lorinda Marrapese

★ 5

My mom had testing and a consult, for a macular hole. Everyone from the front desk, to the assistants in the back, and surgery scheduling, we're very friendly and efficient. Dr Mannina was very thorough, and great at explaining to my mom about having surgery, and did not sugar coat anything. Just be prepared to be there 2-3 hours.

Source: Google

FOREST HOFFMANN

★ 5

A well oiled and efficient machine for your health care needs. Torn retina has kept me with Dr. Loo for 4 months of continuing recovery. A capable and considerate surgeon. No promises just s pathway to some healing The eyes are amazing, and this operation is as well.

Source: Google

Diane DeArmond

★ 5

My visit yesterday was amazing. I was there for only one hour whereas in Hartford CT it took at least 3 hours. The Dr and staff are very considerate. I highly recommend this facility.

Source: Google

sean stevens

★ 5

hi everyone , i went for my appmt today 1/14/26 and dr maninna and the staff are so frienedly and it seems that your time there goes so swiftly , no sitting around getting bored. the staff is right on top of things at all times . the dr. did his procedure on my eyes no discomfort of any kind , he explained to me everything he did and before you know it he was finished , it is the most relaxed dr office iv ever been to no fear at all , i really appreciate their professionalism , thank you again dr maninna and staff for another great job. Marcus k. finch .....

Source: Google

laurie estrada

★ 5

Everyone was very nice and patient with me, I have an anxiety disorder that makes me very uneasy. They were so nice and professional it made the appointment very easy for me.

Source: Google

John Cunningham

★ 2

Fill a waiting room with seniors with dilated pupils turn the air conditioner up really high and make them wait there for hour and a half. “You are not allowed to walk in the hallway” “ go outside or sit upfront”. I sat up front and got yelled at four occupying a seat designated to check out. The staff needs education onI working with people, especially senior people.!! If you can’t be kind of singers work somewhere else!

Source: Google

debra oestreicher

★ 4

Although it is often very busy, the practice is run like a well oiled machine. There is a precision to what they do and each person knows their role. Dr Mannina is fabulous. I highly recommend this practice.

Source: Google

Carol Sihilling

★ 5

I have been seeing a retinal specialist for a couple years now. The staff are always upbeat and friendly. Dr Wickens is quick with the exam. Thanks so much

Source: Google

Sheryl Otwell

★ 5

Dr. Liu is an excellent specialist for my wet-macular degenerative disease. She is very professional and informative to my condition.
Top rated would recommend her and retinal specialist to all.

Source: Google

Roland Hartwell

★ 5

Very very well run concern. All the ladies out front are very knowledgeable, helpful and friendly. Retina Consultants of Nevada is very busy. The next group of ladies are the ones that use computers, specialized equipment and knowledge to check your eyes and point out problems. Then finally you have Dr Loo. Wow, excellent professionalism combined with a pleasing personality and will immediately resolve the issues you may have. Excellent results to a problem I was experiencing till I got there.

Source: Google

Glenn Smith

★ 5

Dr. Wickens has been treating me for ten years. I am grateful to have him as I am sure that I would lost my vision. This is a kind and compassionate doctor who is dedicated to to his patients.

Source: Google

Kathryn L

★ 5

I have been going to see Dr. Menina For quite a few months. He has been wonderful! He is a very caring Doctor Who really seems to be concerned about your eyesight and if it is improving. I would recommend him to everyone.

Source: Google

RJS

★ 5

Very well cared for by the Medical staff. My Doctor is Great.

Source: Google

Annette Zervoudakes

★ 5

The office staff was helpful, the technicians very pleasant and Dr Loo an exceptional retinologist- caring and patient as he explained the procedure.

Source: Google

Joan Reiter

★ 5

Great staff and keeps the process moving quickly. Dr. Loo is personable and takes time to explain and answer all your questions.

Source: Google

robert wiencek

★ 5

I have been a patient of Dr, J, Wickens for many years. As a retired Physician in the community I find Dr, Wickens to not only be knowledgeable but very skilled. I am very happy with my choice to see Dr, Wickens.

Source: Google

brenda yoney

★ 5

I usually hate going to the doctors office because I have so many different doctors,however, I totally enjoy going to Dr Mannina. The entire staff from the doctor himself all the down to his appointment scheduler treats you with kindness and respect.

Source: Google

Brenda Poulos

★ 5

On time. Courteous. Professional.
Dr. Mannina and his staff were a true joy. The doctor took his time to explain my exact diagnosis and what to expect as he monitors my condition. He suggested things I could do at home. I appreciate him and his friendly staff.

Source: Google

lisa fiedler

★ 5

Amazing Doctor and Staff thank you for healing my eye. Very fast, pain free, kind Excellent Customer service!

Source: Google

Rick Cheever

★ 4

Dr. Wickets is amazing, particularly the demand on his time! All of the assistants were warm and welcoming. The number of patients being run through is astounding and the feeling of being "processed" can't be avoided. The only criticism would be regarding the administrators/check-in personel who were cold and harsh. Very common in medical facilities.
One day soon you'll all be replaced by robots and it couldn't come soon enough!

Source: Google

James Flowers

★ 5

The office was neat and clean. I was treated very professional by office staff. I saw Dr. Mannina and he could not have been nicer and thorough in his examination. I would recommend Retinal Consultants to anyone needing expert care.

Source: Google

John BERTHIAUME

★ 5

Staff was exceptional .Friendly and courteous. Dr Mannina answered all my questions. Great visit again.

Source: Google

Sandy R

★ 5

Retina consultants was very thorough with my visit. Excellent staff and Doctors. The wait was not too long. I was called within five minutes. this is definitely a five star practice

Source: Google

Merle Plourde

★ 5

Everyone in the office was very professional. Doctor was awesome. Did first treatment, no problems no pain. I would recommend to everyone.

Source: Google

Kimberly Hunsinger

★ 5

Went to Retina Consultants on a referral from my Dr. at Shepard Eye Specialists due to an incident over the Christmas weekend. They were able to get me in due the critical nature of my condition. I was very pleased the I could get in within a two day window, what a blessing. All the staff were extremely professional and kind. Dr. Mannina was professional and very thorough in his description of my condition. He was so kind in how he presented the bad news and was open, honest, and willing to answer all my questions. I would not hesitate to recommend this facility and staff to anyone.

Source: Google

Lia N

★ 4

For a new patients, the staffs are very friendly. The doctor is professional and care to take care my eyes. Thank you

Source: Google

Tj Reese

★ 1

I notified the scheduler that im being picked up and dropped off by RTC paratransit. They scheduled my appointment at 9:,15am , arrived at 8:45, I couldn't checkin until 9:10. I checked in and then waited. I got displayed at 10:45. Waited until my RTC bus came at 11:30am. Thank you doctor loo for dialating my eyes for no reason

Source: Google

Jeff Clendinen

★ 5

Been seein and early on barely seein Docs from Retina Consultants since 2015. They keep up on all the new tratments and dial my eyes in for a few months until my next appt. These people are recognized by the eye community as the "go to places" for retina issues.

Source: Google

A Google User

★ 5

I had an excellent experience. I’m lucky enough to get Dr. Loo. He’s really excellent . He takes the time to explain everything to me and actually improved my eyesight. The rest of the staff is always friendly. I really like going there .

Source: Google

Forest Hoffman

★ 5

Thorough, competent and pleasant people all pulling in the same direction to resolve a problem..Dr.Loo knows exactly what he is doing and the psychology behind the procedures.. My dad was a Doc and he used to say “never trust a physician unless you have to.” This man is has earned my trust. I grew up with his approach to medicine.

Source: Google

Maria Enno

★ 5

Dr. Loo, what a fantastic Dr!! It's always a great experience. Knowledgeable ,great at explaining treatment. No anxiety issues,answers all your questions!! Staff is fantastic!.

Source: Google

Rosela Dotson

★ 5

Dr. Roy Loo is an exceptional doctor—trustworthy, knowledgeable, friendly, honest, and truly smart. He takes the time to explain everything clearly and makes you feel comfortable and cared for. I always feel confident with his recommendations, and I appreciate his professionalism and genuine concern for his patients. Highly recommended!

Source: Google

Wendy Caplan

★ 5

Dr. Mannina was prompt for my appointment, very cordial and reassuring about my condition. He had full knowledge of my eye issues and presented options that he had researched well.

Source: Google

Melissa Fryman

★ 5

When I first started seeing Dr. Wickens I was terrified, thought he was aggressive, and I didn’t really care for him, but I decided to stick with him. I feel he is very knowledgeable, very thorough, and a great doctor. He has repaired my retina in both eyes now! I feel he has a lot more patience and seems more understanding that what we as patients are going through is really uncomfortable, and we are doing our best to follow his instructions during the exams and repairs!!

Source: Google

Elizabeth Harvey

★ 4

Always treated well. Checking in easy with kiosk. After being dilated I waited over an hour to see Doctor. I know dilating takes time but a person gets a little restless if not told approximately how much longer they will be waiting. There is no acknowledgement from anyone you just sit and wait.

Source: Google

William Anderson

★ 5

My appointment was very positive in every aspect. I look forward to my next appointment.

Source: Google

Jacqueline Mutia

★ 5

Everyone very nice and explains step by step, they make you feel comfortable. Thank you for great customer service.

Source: Google

Thomas Nicholson

★ 1

To Whom It May Concern,

I am writing to express my deep dissatisfaction with the experience I had during my recent visit to your office.

Upon arrival, I was told that my wife’s insurance did not list me on the policy. After taking the time to resolve this issue, no one informed me that the correction had been accepted. I waited an additional hour without any communication from staff.

After finally being called back—approximately 1.5 hours later—I was then told that I needed pre‑approval before I could be seen. At that point, I had no choice but to leave the appointment.

Despite not receiving any medical service, I was informed that I would still be charged for the office visit. In effect, I am being billed for waiting due to errors and lack of communication on your end.

To make matters worse, the staff member checking patients out was extremely rude to me and to another patient. This was, without question, the worst medical visit I have ever experienced.

I am requesting the following:

- Removal of any charges associated with this visit
- Confirmation that my insurance information is correctly documented
- Assurance that this matter will be addressed with the staff involved

I do not feel confident that this issue will be resolved without formal documentation, which is why I am submitting this complaint in writing.

I expect a response regarding how this situation will be corrected.

Sincerely,
Thomas Nicholson

This is the letter I am writing to the company.

Source: Google

Richard Fabulich

★ 3

The care is excellent... However, the 2-3 hour waiting time is atrocious! They shouldn't make so many appointments all at once. Their wait time is the worst!

Source: Google

Gary Andrassy

★ 5

Doctors and staff are just outstanding. The very best. Thank each of you

Source: Google

Andrew Lohman

★ 5

Dr. Roy Loo is exceptional; he takes time to ask relevant questions, explain his findings, and answer our questions, all in language that a layperson can understand. Check in and checkout are efficient. We have felt good after every visit, and we highly recommend Dr. Loo and Retinal Consultants of Nevada.

Source: Google

M S

★ 5

My first experience was top notch here! Efficient, polite staff, friendly, patient doctor. Explained my situation thoroughly. A+

Source: Google

Shirley Wright

★ 1

HORRIBLE I sat for over one hour in the deletion room and was told that there was two Dr. And his or her patients were called first as for DR J. LID not friendly or caring if i need your services again l hope it will be better

Source: Google

Rebeca Zeiss

★ 5

Everyone is very nice at this place; they all try their best to deal with us, that sometimes can be very demanding……

Source: Google

M. Quinne

★ 5

Excellent care. Very professional. Dr Wickens is the best.

Source: Google

Glory Montgomery

★ 5

I received great service ,my Dr. Professionalism is outstanding my eyes have been much better.yes i would recommend Retina Consultants to everyone.

Source: Google

Angelina X

★ 5

My appointment was for 1 p.m. Check-in at the kiosk was quick and easy. Within a few minutes I was called to the reception desk to finish checking in. Very shortly afterward I was taken into the offices to begin the procedures. Each person I interacted with was friendly, efficient, helped me stay calm, and answered my questions. Dr. Loo was warm and friendly. He listened with appropriate concern and respect. My condition is on observation at this point so Dr. Loo wants to see me again in 6 weeks. Until then his prescription was for me to relax and avoid stress and worry. He made some suggestions for doing that and helped me be hopeful for a positive outcome. I feel like I received the best care. It is possible that my condition can resolve on its own so I'm following Dr. Loo's suggestions and looking forward to my next visit.
If anyone reading this is referred to Retinal Consultants, you can relax knowing that you will be in good hands.

Source: Google

Tammy McCarthy

★ 5

Dr Mannina and staff are amazing!! I’m so thankful for him.

Source: Google

LM B

★ 5

Retina Consultants is a very professionally run facility. The staff seem to always remember me by name and are proficient and personable. I can sincerely convey that I am fully confident that my Dr. knows exactly what he's doing and that I am in very capable hands. I tend to get the impression that those who complain about medical providers are looking for some sort of social experience... which is not to say some providers not only don't give competent care but can be less than personal. This is not the case at Retina Consultants.

Source: Google

Phyllis Bellair

★ 1

You have to check in at a kiosk which is difficult when you have diminished sight. The office staff are unfriendly. One of the girls at the front desk was chewing gum in a most unattractive way. The wait to see the doctor after having my eyes checked and pictures taken was over an hour, while he ate lunch. Don't schedule during lunch time. The doctor is competent but the whole experience of being there is less than pleasant.

Source: Google

Hollis & Kathie Nenow

★ 5

Everything went well. We forgot my walker but you had a wheelchair available for me. I was so grateful

Source: Google

Russ Creathorne , Sr

★ 5

Dr Loo is the best ever
The whole staff is amazing
Knowledgeable and easy to. Work with

Source: Google

Sarah Escanilla

★ 5

All the staff were very polite and accommodating. The staff who initially assist me in the room was very knowledgeable of her role. The retina specialist was very thorough during the examination. He told me everything what is going on in my eyes. They’re all professional and this group is highly recommended.

Source: Google

Lilewaiter

★ 5

Very professional all of the staff was very nice and helpful and efficient the Doctor explained what he was going to do very clear Dr Wikens was very kind and very detailed I've been to a lot of retina specialist and by far he was one of the best they all work well not a lot of waiting they are on there job very talented professionals there
Thank you all

Source: Google

Anna Hernandez

★ 5

I got my left eye done with Dr.Manina he was GREAT yes it did hurt a little but it was worth it if I had to do my other eye I would go back to Dr. Manina in a heartbeat Thank You Doc

Source: Google

Judy Pitney

★ 5

Dr. Amar Mannina and the staff at the Henderson office exceeded my expectations. With a new diagnosis of age related macular degeneration, I was extremely concerned. Dr. Mannina was kind and supportive, providing me with detailed explanation and information for treatment to preserve my vision.

Source: Google

Jeff Gardner

★ 5

Dr. R. LOO was the only retinal specialist within a 500 mile radius whom my wife's retinal surgeon in Pensacola, FL would entrust with her continued treatment when we moved, and our hopes and prayers were answered -- Dr. LOO and the Retinal Consultants of Nevada staff have succeeded in that objective ... always with patience, understanding and gentle kindness and good spirits/humor.
If we ever cross paths with someone in need of similar specialized eye/retinal medical treatment, we would not hesitate one heartbeat to refer them to RCN/Green Valley and Dr. LOO.

Source: Google

Kelly Bowers

★ 5

I’ve been a patient of Dr. Amar Mannina, MD for about two years. He always tells me if my vision changes to come see him. Well unfortunately it’s changed(not for the better) I called on a Monday and got in on that Wednesday. Dr. Mannina has great bedside manners. I was stressed and emotional about my situation and he was understanding and reassuring which made a huge impact on my situation. I’m grateful for Dr. Mannina and all he does his patients. I highly recommend Retina Consultants of Nevada!

Source: Google

Gahgah Segal

★ 5

When there is an emergency that results in dr having to interrupt her office schelule, waiting patients should in informed of the wait rather than left sitting there with no explation. A 4hour wait is no acceptible.

Source: Google

Judith Smith (DJ)

★ 5

Petrified, I had to see Dr. Theodosis for a retinal hemorrhage. He was able to put me at ease to zap me with a laser. It hurt like he'll I must admit. Everyone there was kind to me. Thank you UMBERT, GIRLIE, EMANUEL and BRIZE. This company is lucky to have you.

Source: Google

Anita Padilla

★ 5

I’m a new patient & I’m extremely impressed by the way they handle their patients. Normally it takes 2-3 hours for the visit but I was done in an hour. The employees were very courteous as well.

Source: Google

andrea kisman

★ 5

The staff and providers are very efficient and compassionate. Would totally recommend them .

Source: Google

suprena johnson

★ 5

My experience at Retina Consultants is always amazing. The staff is very pleasant and professional. I just enjoy the doctor. I am you guys take good care of me

Source: Google

kiflom haile

★ 5

As always the team works like bees, fantastic coordination with short of time and courtesy. Much more gratitude to the doctor who gave me my eye sight. Happy holidays to all

Source: Google

Marilyn Cherry-Clark

★ 5

My experience with Retina Consultants has been great. Dr. Loo does a great job taking care of my eyes.

Source: Google

George Ciccarone

★ 2

They don't make it fun or even try to. Feels like a factory. Had a 9:10 appointment was in there about three hours most of the time waiting. I got the feeling they just don't care about you or your time that it doesn't matter. I know you have to wait for the drops to work and all that but it's not my first rodeo it shouldn't take as long as it did. I felt like cattle in their waiting room. They obviously cram as many people in per day as they possibly can which isn't a good look. Looking for another place. God how medicine and the way you're treated has changed.

Source: Google

David Clovis

★ 5

The entire staff in this practice are awesome. They make you feel very welcome, they process their patients timely and provide great vision care. They are doing amazing work for my wife. Thank you Retina Consultants of Nevada.

Source: Google

Dean Baumgartner

★ 5

The staff at Retina are superb. The person who did my interview was friendly and funny, putting me immediately at ease Dr. Mamina was also helpful and concerned for my health. If you have a vision problem, they are the professionals I recommend.

Source: Google

Allen Brooks

★ 5

Dr. Wickens provided an OUTSTANDING Laser procedure for my left eye.
After he finished he told me exactly what I should do to care for my eye. I followed his instructions and woke up this morning with my vision working. No pain. Ready to move forward with my day.

Thank YOU!

Source: Google

Ronald Bieker

★ 5

Dr loo and all the staff are all great treated very well. I highly recommend them

Source: Google

John Cuff

★ 5

The staff was very professional. I was disappointed that I had to wait an hour in the waiting room. Once I was called every thing went smoothly.

Source: Google

Sherri Wilcox

★ 5

I had a follow up appt with Dr. Wickens, he and his staff are very efficient. I was able to get in quick, and I didn’t have to wait in the waiting room. I appreciated the quick , yet thorough eye exam.

Source: Google

Cathy Keenan

★ 5

Dr Mannina and his staff are so welcoming and professional. He has been seeing me during this emergent situation and I feel very confident in the care I am receiving. So very grateful.

Source: Google

Sante Biordi

★ 5

Very busy office. Worth the wait. Very comperhesive visit. My examination was thorough.

Source: Google

Peggy Finney

★ 5

Dr. Loo was wonderful as were his nurses and techs. They made my visit as stress free aspoccible. Thankyou

Source: Google

Vicky F

★ 5

Easy check-in, tolerable wait time, efficient & professional technicians. My first time seeing Dr. Mannina, he fully reviewed my past history so that he could assure me my condition was stable.

Source: Google

Terri Levine

★ 5

Alex is a great assistant. Dr. Lu is amazing. I was having a problem with my left eye.I was able to see him asap. He assured me the situation was normal and relaxed all my fears. Very happy.

Source: Google

shonnie devinney

★ 5

Dr. Jason Wickens is great. He is attentive to the patients needs & helps with their eye pronlems. He;s a fantastic doctor. I would reccomend him to anyone who needs help.

Source: Google

rebecca Foust

★ 5

Office runs very smoothly. All staff is kind, friendly and helpful. We’ve been going here for a couple years and it’s been a good experience.

Source: Google

Richard W.

★ 5

Clean office with knowledgeable staff. These offices run a very efficient system, reducing wait time.

Source: Google

Michael Eisenberg

★ 5

They squeezed me in--tyvm! Dr. Wickens is extremely thorough and accurate. He went to one of the top med schools. He is highly intelligent. Dr. Wickens got an excellent look at my retinas. His staff was very nice and helpful. The place is busy. The waiting room is full of retinas. They accommodate everyone. It's a huge responsibility to take care of the bulging population of Las Vegas with the limited number of retina specialists in town--but they do it. The parking lot is full, too. There are a lot of buildings connected to a maze of parking lots. Pay attention to the street address and look for the '710' on the building. They are on the 2nd floor. Bring sunglasses inside with you. You'll need them when you leave. And remember where you parked.

Source: Google

Rachel Villicana

★ 5

I'v had several eye injections & he's always super gentle. Almost never feel it! Thank you Dr. Mennina!

Source: Google

Jack Donahue

★ 5

Very pleased with Retina Consultantsthe The doctors specifically, Dr. Loo And his staff, a very professional and highly qualified in their field. I can’t thank them enough for what they’ve done for me. Best regards John Donahue

Source: Google

Kathy Ryan

★ 5

I really liked the whole experience. Everything went really well. I really liked Dr. Loo he was very personable, put me at ease right away and explained everything. I think what he did worked pretty well.

Source: Google

Paula Ross

★ 4

While the wait is longer than I like, I know they are working as fast as they can. The doctors take time when its needed to answer questions. Plus, you have to make sure your eyes are dilated so they can examine you. Be patient.

Source: Google

Raymond Lopez

★ 5

Everyone is so nice and very helpful and Dr. Roy Loo is the best!!

Source: Google

luz Valentin

★ 5

Very please customer service was awesome. Dr. Mannina is very caring n gentle he makes you feel at ease, very pleasant

Source: Google

Lenore Felix

★ 5

I had an excellent experience. All of the staff were friendly and made me feel very comfortable. Dr. Loo was as always fantastic. He is professional and friendly and extremely knowledgeable. I am so happy to have him as my doctor. My experience was very pleasant.

Source: Google

Gary Mayman

★ 5

Dr. Wickens is the best. He is very professional and he saved my eyesight. His staff was wonderful.

Source: Google

Laura Card

★ 4

Very professional and kind, even if it did take quite a long time for each stage of the service.

Source: Google

Charles Akers

★ 5

Friendly, efficient, and caring Absolutely.Dr. Loo is amazing.Entire staff really pleasant.

Source: Google

Darryl Nelson

★ 2

The office workers and Doctors are great. The dark holding area is too cold! I called the Care service (#5 on the phone list) and after 10x, no reply. I had a very important eye concern. That has to be brought to the Care team’s attention.

Source: Google

Jerry Rosman

★ 5

great staff Girly wonderful & Drs. Dr Wickens the best!!

Source: Google

Linda Kieper

★ 5

Friendly and professional with a streamlined check-in. Quick appointment, but I felt heard and important.

Source: Google

Bob Tarkington

★ 5

A most pleasant experience at RC..
Especially made so by experienced.personable, and courteous associates.. I highly recommend Retina Consultants for your individual needs….

Source: Google

sherrie peppard

★ 4

Everything is great except the check in kiosks. People who have trouble seeing have to stand and type?

Source: Google

Michael Devinney

★ 5

Dr. Wickens is the best. He makes me comfortable. He cares about my experience with him. He goes above and beyond for his patients. He's the best.

Source: Google

Victor Lockwood

★ 4

I have been going to this Dr. for 13 years. He is a fine Man and great eye Dr. The set up could be better. First, we, as almost blind old people, must check in to a Kiosk. You cannot be more than 10 minutes early to check in. Then we sit for as long as 2 hours waiting to find out if we need an eye needle. I suggest a bit more organization and things to occupy our time. I recommend this Dr.

Source: Google

Gene ONeill

★ 5

Dr Loo was awesome! Very personal and professional! Staff as wonderful too! It was a painless procedure and my vision has improved greatly!

Source: Google

jewel bennett

★ 5

The office was clean. I was treated very kindly and respectful. I didn’t have to wait very long and everyone was as very helpful and professional. I would recommend Retina Consultants Of Nevada to everyone needing their service.

Source: Google

Ross Nightingale

★ 5

Superb experience, The Doctors are excellent, and the office support staff are excellent!

Source: Google

Arthur Holub

★ 5

Dr Wickens and the staff are excellent. They are very professional

Source: Google

Audrey Petty

★ 5

Such a warm, welcoming and caring environment. Dr. Amar Manina is the best. You won’t regret going there. I am so thankful for them. May God continue to bless as they continue to help patients. Thank you from my heart.🙏❤️

Source: Google

John Garner

★ 5

I have been going here for years. Staff and Dr. Wickens are great. I highly recommend them.

Source: Google

Mastaneh Merten

★ 5

Review for Dr. Jason C. Wickens, MD
I recently had the pleasure of being treated by Dr. Jason C. Wickens, MD, and I couldn’t be more satisfied with the care I received. Dr. Wickens is incredibly experienced and professional. He took the time to answer all of my questions thoroughly, ensuring I felt comfortable and informed throughout my treatment. His expertise and dedication to patient care are truly commendable. I highly recommend Dr. Wickens to anyone seeking top-notch medical care.

Source: Google

Nykko Desiree

★ 5

Walked in front desk was very friendly and I was prepared to wait the 2 to 3 hours they say you will be there but I was in and out within like 30 min and the dr was amazing explained so much to me and I just felt at ease with how everything went

Source: Google

Maritza Bettencourt

★ 5

All employees are very friendly My doctor Dr. MANNINA is a very good doctor. Very friendly and knowledgeable.

Source: Google

Sharon White

★ 5

Dr Leiu is so knowledgeable and goes over everything u need to know. Staff is great also. Everyone in the office is so knowledgable and friendly. Dr Leiu is just awesome. As a doctor he really listens to you and have your best interest in mind. When you see him it’s comfortable and prompt. I would never change my retina specialist. I trust Dr Keith and his office

Source: Google

YaYa's Kids

★ 5

The staff is very friendly and helpful! I had shots in my eyes and it's uncomfortable but that's not their fault.

Source: Google

Daisy Xu

★ 5

They have friendly staff and caring doctors! Highly recommend this place to whoever needs their services!

Source: Google

Curtis Basner

★ 5

As a new patient at Retina Consultants Of Nevada was extremely positive. Dr. Roy Loo was absolutely fantastic. He was extremely personal and extremely professional. He took as much time as I needed to explain my condition, and did so well, providing an extremely comfortable atmosphere. While no one looks forward to going to the doctor, I would be pleased if necessary to go back to Retina Consultants Of Nevada and Dr. Loo. I could not have asked for a better physician than Dr. Loo!

Source: Google

Lee Harrison

★ 5

I had major concerns about recent serious changes in my vision. Although I hadn’t been to Retina consultants for For over a year and a half they made an appointment for me within three days. I was very happy with this and the professional service that I received.

Source: Google

suzzie bradshaw

★ 5

Very organized with patient appointments and how they handle appointments. They post upfront be prepared to be there for 2 hours and we were there for exactly 2 hours. Doctor was efficient and to the point. Very knowledgeable and impressed with his skills. I have a lot of confidence and trust in his abilities to treat my condition. I plan on continuing to use him to treat my condition.

Source: Google

Jewel Morgan

★ 5

I was extremely concerned when I went in with issue. The staff was so polite, comforting and caring. The attention and care that you receive is OUTSTANDING! They take the time to find out your issue and give you the time you need to understand and work through your issue. I love the staff and Dr Loo is AWESOME!

Source: Google

Ralph Bone

★ 5

It was a very organized operation, all of the personnel were a pleasure to work with. Dr Witken was very much a pleasure.

Source: Google

Thom Loffland

★ 5

Wonderful staff, Doctor took the time to explain everything.

Source: Google

Earl Beaver Belt

★ 5

An excellent care and experience.very efficient and professional office.

Source: Google

Jeannie Burris

★ 5

Dr. Loo was great! Explained everything in layman’s terms for me. Appreciate the time he spent to answers my questions/concerns.

Source: Google

Mary Anderson

★ 5

Dr Loo is very caring. He explains his plan of treatment and is very personable.

Update 12/16/25 appointment, yearly check up with Dr Loo. Office was very busy , as usual but our appointment time to be seen was right on target. Dr Loo is caring, encourages patient to a lis to discuss any concerns they may have. Thank you Dr Loo!

Source: Google

Jennifer Carpenter

★ 5

Had a great experience. Staff was prompt and friendly. The doctor was very knowledgeable and friendly. Recommend 100%

Source: Google

Ebony

★ 5

I had the pleasure of being assisted by Angie at Retina Consultants in Henderson, and I can’t say enough wonderful things about her. Angie’s positive spirit is truly uplifting, and her kindness made me feel so comfortable throughout my visit. She has such a gentle way of explaining everything and making sure all my questions were answered, all while maintaining the highest level of professionalism. It’s clear she genuinely cares about her patients. Thank you, Angie, for turning what could have been a nerve-wracking experience into such a pleasant one!

She’s truly an angel.

Source: Google

Genevieve Muntean

★ 5

Dr. Woo has a personality that lets you know you are a valued client/patient unlike so many professionals today. The facility was clean and well managed I will return if necessary.

Source: Google

Susan Guerra

★ 5

Excellent staff, excellent care and treatment. So glad I found Dr. Roy Loo to to treat me. Excellent overall care, explains everything in detail, listens to me and addresses any concerns. The whole place is clean and organized. Everybody is so polite and very nice and caring. I love it here. Thank you Dr. Roy Loo and your wonderful staff.

Source: Google

Kenneth Gjonola

★ 5

Very professional got me in the office and out in a timely manner. Doctor was very professional.

Source: Google

Renee Ruiz

★ 5

Going to the Retina doctor is scary. The staff made it much more comfortable. Treated my emotional support spouse & i with respect. Gave us both kudos for not flinching during my procedure. Highly recommend

Source: Google

Mel Beatty

★ 5

DR LOO and his staff are always very friendly and efficient. We really appreciate their hard work and Professionalism. Thank you so much!

Source: Google

Johnna Hamel

★ 5

Dr Roy Loo is an amazing doctor. He breaks bad news to you gently, explains everything in as much detail as you need and when you're doing well, he is so enthusiastic and positive. I cannot recommend him highly enough!

Source: Google

Justin Courtney

★ 5

Great staff, my vision was declining badly and thanks to Dr Wickens help my eyesight is improving and back on the right path. Definately recommend.

Source: Google

Madge Rascoe

★ 5

Every one there is so professional and friendly. Especially Dr. Wickens he is so gentle. He explains everything before and afterwards. Never before have I ever felt so relaxed during my exams, and receiving injection in my eye. He is definitely the Doctor to who will make you feel safe and help restore your eye sight.

Source: Google

ANIMAL HOUSE

★ 5

I had an appointment for an eye injection for swelling of the retina as a result of. Diabetic retinal degeneration.The doctor and stalk were very courteous and professional and so the entire appointment was without any kind of problem. I would really recommend them for a lot of seniors with similar problems

Source: Google

Larry St. Regis

★ 5

I had an emergency on the day before a 3 day holiday weekend, and Retinal Consultants was kind enough to squeeze me in. They were able to schedule my emergency eye surgery immediately after the holiday, and everything went amazingly well. Can't thank them enough!

Source: Google

Bill Hearn

★ 5

Dr Jason Wickens is a great doctor. I saw him for a macular pucker in one eye, but he examined both eyes and found a tear in my retina in the other eye! He immediately repaired the tear and continues to monitor my eyes for problems. His "bedside manner" has improved over the two years I have been seeing him.

Source: Google

MrMoroot

★ 2

I've been going to Retina Consultants for over 30 years and was seen by Dr. Roger Simon until his retirement a few years back. He always commented how well I've been able to control my Type 1 diabetes and keep my A1c below 6.5. My current doctor under RC of NV that I've seen for 3-4 years, has diagnosed a little over a year ago that I have macular edema occuring in one eye. That doesn't really surprise me as I've diabetes for 57 years and I'm aware that the dusease affects eye health. I get the feeling she really wants to push an eye injection, but tells me that better control over my diabetes (What?), lose weight (@ 177lbs) and personal changes of more exercises, follow a diabetic diet, and hold back on the salt intake may help my condition. I've no idea why she hadn't mentioned salt earlier. That came out of no where. Would a blood chemistry convey high levels of sodium chloride? She's never ordered one.

Source: Google

russell g

★ 5

The entire staff, from the receptionist to Dr. Loo were all well versed in there particular jobs. I was very skeptical about getting a shot in my eye for the 1st time and Dr.Loo allayed any fears that I had.

Source: Google

Carol Meyers

★ 5

This practice is clean, staff were very friendly and efficient. I didn’t have to wait long to be seen. Dr explained everything to me and asked if I had any questions. Felt like he spent adequate time with me.

Source: Google

Carol Rytina

★ 5

Everyone was pleasant efficient and I highly recommend this office....

Source: Google

Leo

★ 5

This place is WONDERFUL. From the minute we walked in, sat with Alex, and then proceeded with my visit everyone was kind, helpful, and courteous. There are not enough positive words in the dictionary to describe this place. Keep up the great work.

Source: Google

Geanette Mahoney

★ 5

I love Dr. Wickens, been seeing him now for 3 years. He is so nice and has empathy for his patients. He understands it is scary getting a shot in the eye. I don't want to lose my eyesight, he truly understands this fear so he gives me the best advise and recommendations. He spends time with me although he is very busy!

Source: Google

Montgomery Liu

★ 5

Dr. Roy Loo provided a very pragmatic diagnosis of my eye condition. I wanted to be proactive but he correctly cautioned my concerns. I am happy that he did. While surgery is not the order of the day, I’m happy to follow his guidance and follow his prognosis. Thanks Doc!

Source: Google

Tanya Arndt

★ 5

I liked the fact that the everyone on staff was quite professional and they keep the office and rooms clean. Dr Loo was exceptional in explaining my concerns regarding my vision. I also appreciated that he had a sense of humor, that helped a lot.

Source: Google

Teri Dauphinee

★ 5

Friendly , not long wait time, answered all my questions.

Source: Google

Kimberly Sue Gould [Basic HS]

★ 5

Everyone is so friendly and professional. I love Dr. Lu. (male one) I will constantly continue to go to this office.

Source: Google

Carmelo Ferreri

★ 5

Front office was friendly and warm. The doctor paid attention to my comments, explained the process as she did the work, and was professional the entire time. After my visit they were informative and extremely helpful. Looking forward to being under their care!

Source: Google

Gerald Barbera

★ 5

All that work there are very professional and friendly. Made to feel at home and comfortable. Dr is very thorough.

Source: Google

Donna DuPont Jones

★ 5

8 weeks of excellent Detached Retina Surgery folliwcup care. I love the professional care you will receive. Whether you see 3 professional technicians down to one. I personally am pleased with the timely manner one is processed. Dr. Loo is my favorite doctor.. Thank you

Source: Google

Shelley Godfrey

★ 5

My experience with Retina Consultants and especially with Dr. Loo was outstanding. I always had dozens of questions as he walked me through Retina reattachment surgery and the recovery process. Knowing what to expect and what normal healing looked like helped me deal with a difficult situation so much more confidently. Thanks to Dr. Loo and the entire staff.

Source: Google

Guy

★ 5

I have been going to Dr. Wickens for many years for MGD in my left eye. He and his staff have taken great care of me. He has stabilized that eye with shots in the eye (not sure how many but quite a few but have not needed any for about the past year). I'm blessed that my right eye has no MDG!! I'm 89 in early Dec. 2024.

Source: Google

Nancy Huxman

★ 5

DR Minnini and his staff is kin courteous and caring.

Source: Google

Ronald Noonoo

★ 5

A very well run eye clinic. They have an organized system that deturmines my eye problem, and a good solution to repair it.

Source: Google

scottkb2000

★ 5

Dr. Wickens took me as a patient even though he had a full calendar for the day. He is a remarkably knowledgeable doctor and diagnosed my problem in quick order. He saw 74 patients that day and showed no hesitation in taking me on as an additional patient. I am so grateful!!!

Source: Google

Ernesto Acosta

★ 5

Great staff very friendly and helpful

Source: Google

Aida Bunyi

★ 5

The doctor is very gentle with his injection and gave me progress report of my disease. The staff are also nice. Keep it up

Source: Google

Mike Ashby

★ 5

Dr M is excellent in every way

Source: Google

ilenne TF

★ 5

Dr. Wickens is wonderful. Difficult to say when the treatment is an injection into the eye. The staff is terrific to a person. Their billing department is great. I wish I could give more than five stars.

Source: Google

Brian Berg

★ 5

I'am receiving the best care for my AMD. 10 yrs. 2 different states and 6 drs. , Dr. Wickens is concerned about the. best outcome for my eyesite . Not just see you in 5 wks.like some .The Staff are all great too !!!

Source: Google

Lynda Pepitone

★ 5

Dr. Loo is great. Listens and explains everything so that I can understand. Would highly recommend them.

Source: Google

Nicole Purpura

★ 4

The doctor Dr. Loo was amazing and genuine. My only complaint was the long wait time. Everything else was good.

Source: Google

Aura Reyes

★ 5

Very good experience, starting with Dr. Loo. The staff was also good and polite.

Source: Google

Giantman702

★ 2

I’ve been seeing Dr Calvo for the past year a half and have always had a good experience during my visit. I recently had an appointment which went well but when I was ready to leave the people who work in the checkout needs some training. We stood there, without being acknowledged, for over 5 mins. I understand that they were waiting for the sheet to let them know when I was due back, but not even a simple hello was given and they just continued to speak with each other. Finally when we were called up, the lady was not personable or very approachable, was not happy with the way my visit ended which is a shame since the beginning and the doctor himself were great.

Source: Google

Michael Williamson

★ 5

I've been a patient of Dr. Wickens for a few years with my wet macular degeneration and he keeps a close eye on it and is very knowledgeable and professional and the people person and his staff is also I feel I'm in very good hands.

Source: Google

Diane Hoskins

★ 5

My eye appointment was handled very well and very professionally. Glad I chose Retina specialist, thank you

Source: Google

Michael Schwartz

★ 5

I've been a patient for over a year. I've never had a bad visit I didn't particularly like the shots but they did help. I was told I may get clear vision back over time, but I'm not holding my breath. They did everything they could do now I've just got to wait & see. Thank you for everything you've done.

Source: Google

DANIEL WEINER

★ 5

Dr. Wickens preformed laser surgery to repair my left eye 3 years ago and continues to monitor this eye.
He is very thorough and informative
and this is very much appreciated!!!!

Source: Google

Kimberly Kahn [Kesterson ES]

★ 5

Been taking my 87-year-old mom to this location for years! Dr. Lou is the best!

Source: Google