★ 5

Wonderful experience, very laid back, easy to speak with everyone, and open to providing multiple perspectives to go about care. Highly recommend!

Source: Google

★ 5

today I saw Dr christina viceral. Oh my first visit and it was outstanding. the whole staff from the MAs to the front desk and provider! they were so welcoming and the fact that they tell you in detail on what the care is all about. Some different offices providers go in and out not this one. Everyone so nice and answered all my questions and Dr christina viceral was so helpful and listened clearly and well and provided me with what could happen in future office visits which keeps my mind open. Everyone from front, MA, phlebotomy, and provider all was great and truly nice. glad to know i finally found a primary care provider who care! definitely recommend 😄😄 10/10 -Alejandra C

Source: Google

★ 5

After years of driving to Dignity on St. Rose my PCP left the her practice and I decided to see what was closer. After putting into Chatgpt what I was looking for The Vice Practice was recommended. I was absolutely impressed with everything about their practice. Wonderful people and very thorough. Changing was a great choice.

Source: Google

★ 5

I highly recommend Dr. Viceral and her team! The entire office has such a warm, welcoming atmosphere. Brooklyn and Annie are amazing—friendly, personable, and always make you feel comfortable.

Dr. Viceral is incredibly knowledgeable and thorough. She listens, explains things clearly, and takes the time to make sure you understand your care. I really appreciate that she looks at the whole picture rather than just focusing on one symptom or concern.

She is responsive and efficient! Medication refills are handled quickly, referrals are sent out right away, and you never feel like you have to constantly follow up to get things done.

It’s hard to find a medical office that combines great medical care, efficiency, and a personal touch. I’m very happy I found them!

Source: Google

★ 5

Hi I'm so pleased with the Vice Practise the staff is amazing they always make feel welcome. Gary the owner always come see about me when I have a visit. Dr Christina and Dr Ramos take great care of me and the staff Annie and the crew I can't remember names but you know who you are. I so appreciate you all for taking excellent care of me. If you are looking for any DC to take care of you please call the Vice Practice!!!!

Source: Google

★ 5

So glad I found this practice. They have been so kind with my toddler and baby attending with me due to lack of childcare. Other offices make faces or aren't as helpful but even during my EKG, the MA was so patient with my crying baby and even the lead stepped in to try and help. The provider was very thorough with my bloodwork and explained everything to me in detail. Extremely thankful for everyone in the clinic from front desk, MA, provider and check out. <3

Source: Google

★ 5

Amazing and just the best! Vice group sets the precedent for what family care should be. Thank you so much!!

Source: Google

★ 5

Very professional and empathetic staff. Thorough and willing to explain things and make you feel comfortable.

Source: Google

★ 1

I have been a patient of Dr. Cristina Viceral and Dr. Ramos for about a year now, and unfortunately, my recent experiences with The Vice Practice have been very frustrating.
I have two insurance plans, and there have been multiple occasions where I was charged for consultations that were ultimately fully covered by my insurance. I currently have an $80 balance that the office owes me.
What makes this situation even more frustrating is that instead of resolving the $80 they owe me, they are now trying to charge me a $100 fee for an appointment where I was running late. On September 9th, my appointment was at 4:30 PM. At approximately 4:40 PM, Brooklyn called me, and I told her I was on my way and would be there shortly. She responded, “Okay.” I arrived at approximately 4:44 PM, only four minutes after that conversation, and was then told that the doctor had already left. If I had been told during the phone call that the doctor was no longer available, I would not have continued to the office. Despite this, I am now being charged a $100 late fee.
There was also an issue with a previous appointment. On September 1st, I called the office to cancel my September 2nd appointment and was told that the cancellation was documented. However, when the office contacted me on September 2nd, they claimed there was no record of my cancellation. I have the September 1st call documented in my phone records.
I understand that medical offices have policies regarding cancellations and late appointments, but communication and documentation from the office need to be accurate as well. Patients should not be financially penalized because of miscommunication or because staff fail to properly document phone calls.
At this point, I am very disappointed with the way the office staff has been handling communication and billing. I don't feel that it is fair for the office to hold onto the $80 they owe me while simultaneously attempting to collect another $100 from me for a fee that I do not believe is justified.
I really hope the practice addresses these issues and improves the way its office staff handles calls, appointment cancellations, and billing. The doctor may be great, but the recent administrative experience has been extremely frustrating.

Source: Google

★ 5

I always feel safe here! Great help 👍

Source: Google

★ 5

Isabell helped me with my questions on my insurance. She was very helpful. The vibe here is warm and friendly. I love being surrounded by women in charge. Everyone was so nice, cheerful and happy to be there.

Source: Google

★ 5

Upon arriving at The Vice Practice, I was kindly greeted by Brooklyn, who assisted me with signing in and filling out new patient paperwork. I had my intake with Annie, who was engaged, efficient, and made the experience welcoming. Meeting with Dr. Viceral was one of the most detailed and informative first visits I've had with a primary care physician. Isabella was kind and made scheduling my next visit extremely easy. If you're looking for a new primary care office that is kind, inclusive, and efficient, The Vice Practice is the way to go.

Source: Google

★ 5

I saw Dr. Viceral today she is very polite and spoke to me like a human and not rushing me. Anne M.A is very upbeat and positive. Her assistant Isabel is very polite, professional and easy to talk to.

Source: Google

★ 5

Great experience. Kind people. Very pleased.

Source: Google

★ 5

It was a cool environment beautiful people around made me feel very comfortable

Source: Google

★ 5

Absolutely amazing

Source: Google

★ 5

Excellent service!

Source: Google

★ 1

⭐☆☆☆☆

I was a patient here with Dr. Visceral. After being injured at work and very sick, he unfortunately missed two appointments. The office charged him $50 for each missed visit, even though he didn’t have the energy to call at the time. When he returned, he signed a promissory note, hoping to pay off the balance despite not being able to work.

The account has already been sent to collections, and we’ve received notice from creditors. Even so, when I called today to explain his situation, Dr. Visceral refused to refill his essential psychiatric medication because of the balance owed. Anyone who understands mental health knows how dangerous it can be to suddenly stop taking prescribed medication—it’s not just unfair, it’s unsafe.

This experience shows me that this practice prioritizes money over patient well-being. If you look at their website, it seems more focused on self-promotion than on truly caring for patients and families. I would not recommend this office. Please consider another provider who puts patient health first.

Source: Google

★ 5

Vice Practice is amazing! Isabelle was not only able to get me in earlier than expected, everyone in the practice made me feel super comfortable. I’m excited to start my journey with a practice that made me feel more like family than a patient.

Source: Google

★ 5

People are very nice and process was relatively quick

Source: Google

★ 5

I’ve lived in Vegas for 23 years. I’ve never had a primary care facility that I trust as much as I do this one. Everything you need all in one place. Whether it’s Primary care, hormone therapy, psych, sexual health. This is the place to go.

Source: Google

★ 5

I was referred to vice threw ccc and it was the best decision to change my primary doctor they explain everything in detail,they help u from the second u walk threw their doors,they are extremely knowledgeable and kind .i recommend anyone who needs help to come to vice

Source: Google

★ 5

Everyone is very welcoming and helpful

Source: Google

★ 5

Dr V made me feel really comfortable! I usually have a lot of anxiety with going to the doctors office and everyone including the staff had helped out a lot.

Source: Google

★ 5

Just had my first visit and let me tell you, my experience was so good! From the moment I walked in to when I left I felt so comfortable with everyone in office. They are so friendly and you can tell they really care about their patients. Highly recommend!

Source: Google

★ 5

This place is amazing, from the minute you step in the door you are greeted with warm smiles. They knew their patients by name and everyone was so welcoming and sweet. My provider was very compassionate and attentive to details about my concerns. In a society where healthcare has a bad reputation, I feel safe and secure with this practice. I recommend all to come here and place your health care needs in their hands. Thank you for accepting me as your new patient. Heads up , they take ChampVA which is a bonus!!

Source: Google

★ 5

Great visit staff is cool no complaints

Source: Google

★ 5

Vice practice staff is amazing. Everyone treats you with respect and kindly. They make me feel comfortable every time I come. and they are very professional

Source: Google

★ 5

They were absolutely amazing they really listened to my concerns and were so helpful can't wait to see what the future holds in improving my health with them

Source: Google

★ 5

From the moment you call to schedule an appointment to the time you arrive for your visit, the entire experience is professional, organized, and well-managed. The staff is courteous, and the process is efficient, making every interaction smooth and welcoming.

Source: Google

★ 5

Fue mi primera cita con Vice Practice y me fue muy bien, buena comunicación y si se preocuparon de mi bien estar. Me toco la doctora Ramos, excelente cuidado y entendio mi situación.

Source: Google

★ 5

Wonderful and friendly staff at Vice Practice. They answered all my questions and were quick to see me. Highly recommended them!

Source: Google

★ 5

Everyone was very friendly and helpful.
LGBTQ friendly.

Source: Google

★ 5

Had a few different doctors since moving out to Las Vegas but genuinely this is the only place that cares. All information is given in a crystal clear manor. You can come here for anything and they’re gonna take care of you.

Source: Google

★ 1

This place doesn’t have a bathroom. They give you a key connected to a long piece of pvc and send you down the hall to a very disgusting bathroom. This place is very sketchy. Be careful.

Source: Google

★ 5

Doctors and staff are super nice and welcoming. They make you feel very comfortable and heard about your issues. I can tell they really care about their patients.

Source: Google

★ 5

Very helpful! Dr. Vic was very personable and knowledgeable. I dont have white coat syndrome, but even I was put at ease in regards to my health journey. Its rare these days to meet medical staff thatre willing and able to ensure patients feel like human beings, instead of a number. They put the CARE back into medical care.

Source: Google

★ 5

Friendliest staff ever. It was my first time here and I thought it was going to be painfully awkward, but everyone was really kind. Epecially during the blood testing (which im terrified of due to needles) Kelly was great in making it painless and myself relaxed :) thank you for the service and I look forwad to being a regular.

Source: Google

★ 5

Love the staff , so caring and friendly!! I’m glad I found them.🩷

Source: Google

★ 5

Great staff, this place is high recommended and I’m very pleased with how they handled everything. This will be my new primary care physician. Thank you so much.😊

Source: Google

★ 5

New patient. From the begging, front desk girls are very nice and welcoming. All staff is friendly, professional and attentive. Did not feel rushed. My Provider Lizet was very thorough and took the time to listen and discuss my medical needs. Plus she is very nice and easy to talk with.
I also really liked being able to complete labs in house and with no waiting time. Several times during my appointment staff offered water and asked if I needed anything. The facility is clean and the atmosphere is positive. Plus I received a courtesy call the next day just to follow-up. I was very happy with my first visit and would highly recommend.

Source: Google

★ 5

My first visit with them was great. I was scared not knowing what to expect everyone was so nice and polite making me feel comfortable and welcome! Doctor and everyone answered all my questions and concerns. I highly recommend them :) so happy i finally found a primary doctor

Source: Google

★ 5

Very good energy very good everything all nice people i love it here and front desk lady was very nice

Source: Google

★ 5

Dr Viceral was so kind, knowledgeable, and thorough

Source: Google

★ 5

I had an excellent experience at Vice Practice Primary Care. From the moment I walked in, the staff was welcoming, professional, and genuinely attentive. The front desk team made check-in smooth and stress-free, and everything felt well-organized and efficient. Literally checked them out for yourself and do not listen to false reviews! Take advantage of your care!
What truly made a difference in my experience was the care I received from Dr. Viceral. They took the time to really listen to my concerns, never made me feel rushed, and explained everything in a clear and supportive way. Thanks to their guidance and personalized care plan, I was able to lower my A1c significantly—and I’m proud to say I am no longer considered a Type 2 diabetic. That outcome has been life-changing for me.
The facility itself is clean, modern, and comfortable, and scheduling appointments was easy with minimal wait times.
Overall, Vice Practice Primary Care sets a high standard for healthcare—compassionate, effective, and truly patient-centered. I highly recommend them, especially if you’re looking for a provider who is committed to helping you achieve real, lasting health improvements.

Source: Google

★ 5

Very clean clinic, very professional staff. Highly recommend Vice Practice.

Source: Google

★ 1

Source: Google

★ 1

I had a very disappointing experience with The Vice Practice. Despite confirming my costs ahead of time with both the office and my insurance, I was asked for a $250 copay upon arrival--significantly higher than quoted. I chose to decline the appointment due to this discrepancy. I'm super glad I did as what I see playing out on negative reviews are all similar or identical to what I experienced!

Subsequently, I was charged a $100 missed appointment fee, and my card was also charged for my spouse's fee without my authorization. When I raised concerns regarding the unauthorized charge and potential privacy issues, the office responded with irrelevant HIPAA documentation that didn't address the situation. I suggest keeping a close eye on your billing and insurance claims if you visit this office.

Source: Google

★ 5

I am very happy that I found this place. Staff are amazing. I work with Lizet Ramos as my provider. She is great. She is very thorough and listens. There is no rushing to get through the appt ASAP. Basically this is a place that provides patient care the way it is supposed to be done. Thank you all for your passion and care. I strongly recommend this place if you are looking for a caring provider which are really in short supply.
Thanks
(Babak)

Source: Google

★ 1

The ongoing back-and-forth communication with a patient/ previous patient in a public forum is deeply concerning and reflects a lack of professionalism. If this same time and energy were directed toward patient care, I’m sure that the office’s reviews and reported wait times would be more favorable.

According to my insurance records, this office is listed as my primary care provider. I have undergone blood work at this facility on multiple occasions, attended appointments with the provider, and received referrals to specialists. Based on these interactions, I was clearly established as a primary care patient. It is therefore disappointing to encounter either a lack of familiarity with my medical history or inaccurate representations of my status. Additionally, the claim that I was previously terminated as a patient is incorrect. I made the independent decision to seek care elsewhere and later chose to return. I also maintain documentation of all relevant interactions.

As previously stated, the emphasis appears to be more on financial matters than on patient care, which is both concerning and disheartening. I would strongly encourage the office to reassess its priorities and improve its level of professionalism, particularly in regard to staff members Annie and Gary.

Lastly, I would advise prospective patients to carefully consider their options before choosing this office. Based on this experience, including the handling of a necessary appointment reschedule due to a legitimate family emergency, the level of professionalism and patient care may not meet expectations.

Source: Google

★ 5

Stop looking!! Go here!! Jennifer at the front desk is very friendly, attentive and patient, actually everyone in the office is great. NP Ramos gave great quality care. Definitely grateful I found this place!! Office staff seems top tier! 👏🏼 And as a new patient I didn't have to wait long at all!

Source: Google

★ 5

I love the vice practice!! From the moment I walked in front desk staff was was amazing they greeted me and made me feel valued as a patient, all of the staff and the providers went above and beyond to ensure that I felt comfortable with everything and their attention to detail really stood out to me the quality of their service exceeded my expectations and it’s clear that they take great pride and what they do everything was efficient clean and well organized I will definitely be keeping them as my primary care providers and I highly recommend them to anyone who is looking for top notch healthcare with people who actually care about what you have going on !

Source: Google

★ 1

I would agree with previous reviews suggesting that this practice appears to prioritize financial gain over patient care.

I recently needed to reschedule an appointment due to a family emergency, as my father was taken to the hospital. One member of the front office staff was initially understanding; however, when I spoke with Annie, I was told that my need to reschedule was an “inconvenience” and that the office had already accommodated me sufficiently. This was especially concerning given that there had never been an issue when the office had to reschedule my appointments in the past.

My interactions with Gary at the front desk were also unprofessional. On one occasion, he was rude during a phone conversation, which led me to end the call. Shortly afterward, I noticed a $175 charge being added to my account without clear explanation, which I found concerning. Additionally, he insisted that I pay for a $400 medication twice per month, stating that he was “basically paying for it at this point,” despite my consistent monthly payments. His tone and approach were inappropriate.

I was also criticized for emailing the office too frequently, even though my emails were limited to providing in-network providers for referrals that the office had issued. I was told the practice was understaffed and that it was my responsibility to find my own specialists. However, when I attempted to do so, this was met with further complaints.

I would like to note that the medical providers themselves were professional and helpful. One provider even offered to work with me when I was unable to afford my medication. Unfortunately, when I relayed this to the front desk, I was denied, and I was no longer scheduled with that provider.

While some members of the front office staff were kind and courteous, my experiences with Gary and Annie were consistently negative. There is a clear need for improvement in how patients are treated, particularly in demonstrating professionalism and empathy. Referring to a family emergency as an “inconvenience” is unacceptable.

Lastly, I have concerns regarding billing transparency. Patients are charged $400 for weight loss medication but are instead provided with B12 injections, which raises serious questions about the value and clarity of services.

Based on my experience, I would advise others to proceed with caution. 😊

Source: Google

★ 5

I had a great first visit and I can tell the providers here really care about their patients.

Source: Google

★ 5

Everyone here made me feel comfortable, it was a very nice experience

Source: Google

★ 5

This is my very first time giving reviews because I don’t do them at all. However moving to this doctor from my old one was definitely the right change. Looking for a new doctor I wanted someone who can communicate with me in detail without leaving any room for questions. Which is exactly what they did, they covered everything I would have had questions about. The doctors were very friendly and outgoing. Not to mention if you do have kids they are opening a daycare down below that opens early and closes late so if you’re in need I would definitely look into that here. Once again I don’t do reviews but I found everything I was looking for at this doctor so I had to leave one. :)

Source: Google

★ 5

Been coming here for a while and my experience here has always been positive! They're all extremely kind and welcoming and I would highly recommend coming here!

Source: Google

★ 5

My 5-Star Experience with This Medical Practice
The moment you walk in, you’re greeted with genuine warmth, and check-in is always quick and efficient. If there’s ever a delay, the staff keeps you updated so you never feel forgotten. The waiting times are impressively short, something I rarely see these days.

The medical assistants are kind and patient, taking the time to make sure you feel comfortable even if you don’t understand all their questions right away. Their supportive and thoughtful approach makes each visit much less stressful.

I’ve struggled with medical issues for years, bouncing from doctor to doctor without a proper diagnosis. My situation even landed me in the hospital because of over-medication. I felt hopeless and was simply enduring my symptoms for over five years. But everything changed after just one appointment here: I was diagnosed, started treatment, and for the first time in ages, I feel like there’s light at the end of the tunnel. The providers here truly listen without ever making you feel rushed or dismissed.

I’m already recommending this practice to my friends and family, and I hope my review helps someone else search for answers. These doctors genuinely care about their patients’ overall well-being and will support you, no matter what you need.

Source: Google

★ 5

I have had a very hard time finding a good primary care. The Vice Practice is the best primary care I have ever experienced. Thank you!

Source: Google

★ 5

I have had such a great experience at this office! Today has been my third visit. From the moment I walk in, everyone is so welcoming and kind—it really sets a positive tone right away. Dr. Ramos is amazing. She truly listens and takes her time, making sure all of my concerns are heard and addressed. I never feel rushed during my visits, which is something I really appreciate. You can tell she genuinely cares about her patients. Highly recommend this office!

Source: Google

★ 1

This is more of a shady business than a health care provider. After several visits I get the feeling they are very much after getting the most amount of money out of you as they possibly can.
At my first visit, they asked me to pay my co-pay and I gently advised them that I had already surpassed my $3,000 in-network out of pocket max for the year.
Nobody in the office had any idea what I was referring to and they acted like I was being a problem and refusing to pay.
They finally figured it out after a few phone calls.
A big money grab that they have going on is their “fee” of $25 for getting blood tests done in their office. This is outside of anything billed to insurance and it must be paid. At the same time, the assistants who take your blood are very inexperienced and have an unusually difficult time finding a vein. These people are not at the level of competence that I would prefer from someone in charge of my health.

*UPDATE*

I am well aware that I can choose another practice, which I finally did a few months ago and I am very happy with them. My only regret is not switching sooner and trying to give your office another chance. Big mistake.

My out of pocket max had been met on Feb 3rd of 2025 because having cancer is very expensive.
My appointment at your office was on May 20th. It had been far more than “a few days”.
Thanks.

Source: Google

★ 5

Friendly, professional, great vibe overall. Highly recommend.

Source: Google

★ 1

I had an appointment here and had to cancel because I was unable to make it. I called 3 times to try and inform them, but no answer . A few weeks later, I get a letter saying I was being charged $100 for a no call no-show. SCAM !

Source: Google

★ 2

I will say I’ve previously given this place a 5 star review. The providers themselves are fantastic and really care about you and want to help you. I’ve referred several people here based on my experience. However, I think they should really reconsider some of their office policies and how it comes off to patients. I called today to schedule an appointment to speak with my provider about weight loss medications. I explained to the person on the phone that I was previously getting my meds online, but now they are covered by my insurance so I wanted my PCP to prescribe them. The lady stated that I would still have to pay additional fees to be a part of their weight loss program. This feels very predatory in my opinion. If my insurance covers a drug that treats a condition, I shouldn’t have to pay anything more than my copay for my appointment and a copay for my medication. I declined to make the appointment and scheduled an appointment with a new provider elsewhere. I will also note that a few friends that I’ve sent here have felt pressured to write reviews while waiting for their care, which also put a bad taste in my mouth.

Source: Google

★ 4

Visit and care was great, but I told my dr I needed my prescription submitted cause I was out and she was suppose to send it and my pharmacy said they never got it, so now have to wait till Monday to find out why and miss my injection cause of it.

Source: Google

★ 5

I absolutely love Christina and the staff they are so personable and direct. Everyone is so nice and welcoming. I’m glad I’m came here.

Source: Google

★ 5

Whole staff was very welcoming and attentive to everything! Made sure every point I made or needed help with got addressed!

Source: Google

★ 5

The ONLY office that treats you so that you get BETTER. I love it here. A. Griffin

Source: Google

★ 5

As a new patient, I have to say that I am so glad that I found this place! I immediately noticed the kindness and compassion of the staff and my medical concerns were addressed thoroughly add professionally. Thank you all so much!

Source: Google

★ 5

It was my first visit today. Everyone was extremely helpful and friendly. I received plenty of information about my visit and also other services they offer that would help me in my health journey. This is my first primary doctor visit and I am very excited to have chosen The Vice Practice.

Source: Google

★ 5

Great place made me feel welcome and heard and comfortable

Source: Google

★ 5

Great place made me feel really comfortable and heard and really flexible with my schedule

Source: Google

★ 5

The staff and the doctors were very friendly and helpful! I recommend this primary care!

Source: Google

★ 5

Very knowledgeable attentive.thorough engaged felt very comfortable

Source: Google

★ 5

Great location. I've been going since I moved over here and they've helped me so much with my health. They are upstairs now but that's not a problem as they have elevator access. Dr Ramos and Dr Viceral will work with you if you have any questions or concerns. The staff are very understanding and helpful.

Source: Google

★ 5

After going through a few doctors, my housemate found this one and I’m glad I finally switched. Big sell was a LGBTQ+ page on the site, and no one has made me feel like I could not share important information here. The staff have all been incredibly wonderful, welcoming and personable. Heard all my concerns and looking forward to establishing a better care routine for chronic issues.

Update Dec 2025: I’m still going here and love it. I feel like my primary Lizet Ramos is a rock star and has helped me get to great specialist care where I’ve needed it. I am addressed appropriately by the staff and everyone is very personable and welcoming.
Only snag is the change of suite in the building, as there isn’t a direct bathroom, it’s down the hall. Not a huge problem for me, but does change any sample collection convenience- out of their control w building tho.

Source: Google

★ 5

I saw Dr.Viceral and I really lucked out in seeing her. She’s very thorough and concise. She took me through every step of her plan and really seems like she care about getting to the bottom of whats going on. I’m so excited to see her more and to work with her!

Source: Google

★ 5

Very friendly and knowledgeable staff. They take the time to listen and believe in treating mind and body for good health.

Source: Google

★ 1

I agree with prior comments. This place is such a scam. They are money hungry. $100 for not canceling an appt is wild. My appointment was for 11 the next day and I called at 11:03 the day before and they still charged me $100. This is not how you treat patients. 3 minutes is absurd. They will also not cancel future appointments if you didn’t pay for a previous one so they just keep adding more and more fees. I’ve never been to a place like this. Such a shame. They also order blood work that’s not necessary. They nickel and dime insurances and patients pockets. Also I don’t care about your generic response to this review. Do better Vice practice. You lost a patient due to your absurd fees. So instead of getting more money out of me you’ll get less now. Maybe have a meeting and re do your policies. If it’s even a policy. I never signed off on any of that.

Source: Google

★ 5

Source: Google

★ 5

Love the Staff. Im a new established patient here and let me tell they are awesome 👌 they also offer to do labs at the clinic so you dont have to go anywhere else unless you want too. I recommend this place 💯. I wouldn't go anywhere else.

Source: Google

★ 5

I was looking for a female based practice and I found it in Vice Practice. I was made to feel comfortable from the moment I walked in the door. Everyone was friendly and kind. The NP listened to my concerns and made me feel heard. We came up with a plan for moving forward. I have found my new primary care home.

Source: Google

★ 5

Compared to previous providers I have had to deal with in a previous state these providers go above and beyond from initial appointment and further.

Source: Google

★ 5

I love coming to the Vice Practice. The team always makes me feel like family. They encourage me and help me lose almost 50 pounds and still going. The continuous Care is tremendous impact in my life.

Source: Google

★ 5

Everyone at this office is amazing, everyone from the front desk, medical assistants, phlebotomists and providers. I was anxious upon my visit and everyone was so kind and immediately put me at ease. I had my appointment with Dr. Viceral and she is amazing. She was very thorough on going over my medical history and was quick to point out what was going on and address the concerns I had. I have already rescheduled for my follow up because of how amazing this team is. For those complaining about issues with insurance and their tardiness, that’s on you. It’s our responsibility as the patient to go through our insurance portal and see which providers accept our insurance. I don’t care what anyone else says, they treated me well and I’m going to continue coming to The Vice Practice for any medical needs. Thank you again!

Source: Google

★ 5

I love this place. First impression never disappoint. Extremely friendly, professional, and clean. Feels like home! Highly recommend.

Source: Google

★ 1

I was truly shocked by my last visit. I will never be coming here again. I showed up at 9:34 for my 9:30 appointment and the doctor refused to see me because I was late. I can't control traffic and it was only 4 minutes. This is supposed to be a mental health specialist and dismissing me over 4 minutes is very unprofessional. Not only that, they claimed my insurance didn't cover my previous visits and that I now owe them $265!? The only reason I came here is because my insurance covered it. They never told me my insurance didn't cover it until after the appointments. Very unprofessional. But that's not all. They tried to reschedule my appointment for the next day at 10:30am as a virtual appointment. They tried called me at 9:30am for the appointment while I was busy. So I get dismissed for showing up 4 minutes late due to traffic but you can call me over an hour before my appointment and expect me to be available. Absolutely ridiculous. Be careful going here. They care more about money than your mental health.

Source: Google

★ 5

Excellent clinic I give a 100 , very professional and clean everything from the reception girl The doctors to the manager all excellent , recommended .

Source: Google

★ 5

Everyone here is great and easy to talk to. Annie and Gorio are awesome. Dr Viceral is one of the easiest doctors to talk to. Thank you all for making this an easy and painless experience

Source: Google

★ 5

I can’t say enough good things about The Vice Practice. From the moment you walk in, the staff greets you by name and makes you feel welcome. Everyone is warm, friendly, and professional. My provider is extremely knowledgeable, takes the time to listen, and never makes me feel rushed. I’m always impressed with how quickly they respond to messages and follow up on any concerns. They also advocate for their patients. It’s rare to find a practice that combines such excellent care with genuine kindness. I highly recommend The Vice Practice to anyone looking for a primary care office that truly puts put patients first.

Source: Google

★ 5

Dr. Ramos was very helpful with all of my needs! Very inviting staff and I look forward to visiting again soon!

Source: Google

★ 5

Very fast and very friendly Doctors.

Source: Google

★ 1

I’ve been with this place for 9 months and my experience has been very disappointing, when I first arrived I was shown to a room and was told I would see my doctor shortly and I preceded to wait and hour and 20 minutes, and I left my room to ask what was happening and they told me the doctor was coming, but after I returned to my room I waited another 30 minutes, when my doctor finally arrived she apologized which I accepted because I wanted my prescription, but then throughout the months time and time again, the office kept making mistake after mistake and would always apologize but do nothing to make things better, they would never send me the documents I needed because the email on file never worked and I would have to intervene to get my lab orders, recently they ordered blood work, I got it done but then I found out they sent the wrong order so I had to get my blood drawn again, they always apologized and say they will do something, but they never do it, what was the last straw was when after a appointment the doctor said she would follow up with me, and me being skeptical because I know this offices track record made her confirm that she would follow up, a month goes by and she never responded so I called the front office and they told me they would get hold of her and call me back, I waited for 45 minutes and I called again and she told me that she would speak to me next appointment, but then I told her the doctor said that she would call me back, and after that she left again for 2 hours and she called me at the end of the day saying that the doctor would call me on Tuesday I waited all afternoon for her to just tell me she will contact me a later date, and guess what today passed and she never called me back, yes these people are nice but, they constantly would do something wrong and would lie to my face when they said they would do better, I’m going to a different doctors office and hopefully they are more trustworthy and competent.

Source: Google

★ 5

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★ 5

My husband is a patient also and recommended me here bc VA is backed up to October 31. LOVE their in house lab services! No more waiting all day at labcorp lol

Source: Google

★ 5

Great energy,awesome atmosphere.Everyone was very friendly and welcoming.I would advise to show up 15 minutes early to complete initial paperwork. I would highly recommend this practice.

Source: Google

★ 5

This was my first time I am here to establish primary care everyone was wonderful personable and pleasant I am leased too say that I have found my primary dr five stars!

Source: Google

★ 5

This was my first time at The Vice Practice, and I highly recommend. staff is kind, and helpful. The office is clean, and efficient. I seen Dr. Visceral, she is very thorough and i was comfortable enough to talk freely. she was very reassuring, and made my first time great. Looking forward to future visits, so grateful for all of staff members 💕

Source: Google

★ 1

Horrible they try to charge $100 to cancel 22 hours before my appointment I was 2 hours past the time of 24 hour notice! So won’t be going there! How about I charge them $100 dollars for waiting in the waiting room 20 minutes past my appointment time! How funny that would not happen!

Source: Google

★ 5

This office is the best . I highly recommend this place.

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★ 5

Very nice staff. Has lab on site so very convenient

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★ 5

Amazing work, swiftly done and great energy all around, most definitely coming back

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★ 5

Great staff and answer questions honestly. Did a great job and made the visit actually enjoyable. Definitely recommend 🙌

Source: Google

★ 5

Great care! They also do walk in for established patients and onsite labs which make everything so convenient. Def recommend

Source: Google

★ 4

I could already notice a difference in how awesome this place is compared to the places I’ve been before. I love it.

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★ 5

The vice president’s tactics has been nothing but amazing! The team treats me and my Fiance wonderfully every time 💙

Source: Google

★ 5

The staff and providers are amazing. Give wonderful patient care listen and go over health concerns. No rush feeling a team that works with you to give the best possible care. They have been amazing and I will continue to recommend them to family and friends

Source: Google

★ 1

I used to believe strongly in this clinic, but they have disappointed me time and time again that I felt it necessary to delete my old review and post a new one.

In the beginning, they were about helping people and the LGBT community, but they've definitely fallen off that path. Between the constant fees, the overcharging of simple paperwork, and the inability to fill my life-saving diabetes medications on time, I would waste your time with this place.

When they make mistakes, its never im sorry or accountability for their mistakes. They shift the blame on the patient and then come in during an appointment to talk down to you like youre a child.

Trans and need a top surgery letter for continuation of care? Be prepared to spend $150, even if youre on medicaid. Want a single piece of paper asking insurance to increase hours for care giving? $150. Anything they need to put their name on, don't worry, they'll charge you

Source: Google

★ 5

Friendly staff and a welcoming, accommodating environment. The visit was efficient and informative, with clear communication throughout. Everything was well-organized and ran smoothly. Great first experience.

Source: Google

★ 5

Love my doctor! And am thankful she fixed my thyroid and I've lost alote of weight! Feel so much better!

Source: Google

★ 5

I highly recommend Vice Practice, the staff is friendly, the office is clean, the doctor is knowledgeable and caring. The medical assistant Annie was wonderful, she was very sweet, made the experience comfortable and the staff as a whole is a great team! Dr. Christina Viceral was very thorough and explained everything clearly. She took the time to answer all my questions and I'm grateful for the time the doctor spent with me. She really listened to my concerns and made me feel heard. The whole experience was great! From the ease of scheduling to the thoroughness of the appointment, I'm very pleased and happy I chose this PCP.

Source: Google

★ 5

The staff was great, very helpful very smart and the positions that there very educated very helpful

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★ 5

Amazing people very respectful

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★ 5

Wonderful staff very friendly and always with much needed help.

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★ 5

Everyone here at Vice Practice are AWESOME. Very friendly, helpful and take the time to listen to their patients. Highly recommend Vice Practice.

Source: Google

★ 5

Genuinely cares about you as a patient. Kind and welcoming environment. I cannot recommend them enough. Nothing feels rushed and they take the time to listen.

Source: Google

★ 5

Since living in Las Vegas, I had a hard time with finding a primary care doctor for myself. Other Offices i have experienced either have long wait time to schedule an appointment, staff not friendly, and just not a good vibe! My husband was the one to tell me about The Vice Practice. We both love coming here. As soon as we walk in the door we are greeted by name. Every staff is friendly and so sweet. The atmosphere is so peaceful and relaxing. I seriously love every staff member there. Thank you to The Vice Practice for making me feel like family when I come in! You are all amazing!

Source: Google

★ 5

Incredibly patient and easy to work with. Very satisfied with their service.

Source: Google

★ 5

From the second we walked it we were greeted with warm friendly smiles. We loved the atmosphere. The MA Annie was so awesome! She was so helpful, excellent customer service. Dr Cristina Viceral was amazing. She was so thorough in her explanations. She spoke calmly & really took the time to sit with us, hear us, & educate us.
We are so happy we were referred here. Didn’t feel like your typical drs appointment.
The staff overall went over & beyond in service.
Totally a family environment.
Thank you Dr. Cristina & the staff at Vice Practice for a great first experience with you all!

Source: Google

★ 5

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★ 5

Everyone was awesome. Process was easy and everyone was very nice and informative.

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★ 5

Nice's people ever. Will recommend everyone too come here.. very impressed.

Source: Google

★ 5

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★ 1

TLDR: not a good fit, wouldn’t recommend if you are black, trans and struggling and looking for a safe place to be treated under HRT.

I scheduled an appointment and was unable to go through with it due to insurance issues. the financial advisor or manager whoever advised he would be willing to work with me but I declined. I called a second time a month or two later and set up an appointment for 1pm and unfortunately, was unable to make it. I called to reschedule for a later time or date (usually, this is where you’re told that you have the option to reschedule but there would be a wait time, or you could pay $100 to reschedule and get a different time.) and was told that I could come in at 2:00pm. Obviously when you’re rescheduling for a later time you should know there would be a wait but I didn’t consider a long wait and assumed that I would be seen under 45 mins.

So I showed up, and was told I had to switch my provider. due to me switching insurance types I had that left to do before I could be seen. (I was unaware of this. I don’t work in Insurance or Front Desk Administrative so no one told me this had to be done before I came to my appointment to be seen.) I was already short on time and so once I switched my provider, I asked how long the wait would be and the same financial manager guy with grey hair that was so helpful before, advised it would be an hour. he kind of threw the answer out so I assumed he was just giving a random timeframe. once Angel came back I asked her how long it would be (as she was more easy to work with and friendly) and she gave me the time frame ‘about an hour’ so I asked if she had any exact timeframes like 40-45 mins, and also how come no one told me that I had to switch providers before I showed up, and why do I have to pay $100 if I want to reschedule because I can’t wait due to no one telling me I would have to wait an hour or more when I called originally to reschedule?’ the man with the gray hair spoke up asking Angel about my insurance and asking about my original timeframe. I guess he thought I was getting an attitude or being aggressive or I don’t know, when I was simply asking a question. he then misgenders me, and not verbatim, tells me that because my insurance is what it is, and I changed my time, I can’t rush the provider and I have to wait. mind you I didn’t have any issues waiting I just asked a question and needed information. I felt disrespected, and belittled, and unfortunately it turned me off to ever wanting to step a foot here. I would rather be misgendered and deadnamed at a regular clinic than go somewhere that draws a smile on their face and try to paint a false narrative with negative stereotypes and disrespectful staff that are not trans friendly. i’m sure many others have/had different experiences but mine was unfortunately not the best since I first signed up. I waited months to come here just to have someone misgender me and practically spit in my face.

my suggestion? updated training. offer someone the option to reschedule with the $100 fee or reschedule with a wait time of one hour. and if someone is changing their provider, let them know what they need to do BEFORE coming in to their appointment instead of trying to rush people off the phone. and instead of trying to think u know everything and throw answers out at people, give them a chance to ask the question they need to ask and be respectful. and if you don’t know someone’s pronouns don’t be so quick to assign one. either ask or just use gender neutral pronouns.

Source: Google

★ 5

Staff is extremely kind and helpful. Visit was very informative and they are very thorough and thoughtful about your care.

Source: Google

★ 5

Everyone is so helpful and nice in this practice! They really take their time with you to understand your concerns and health issues. They also do everything in house which is very convenient! Very pleased with my experience here!

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★ 5

Everyone was wonderful !!!

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★ 5

Great service

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★ 5

Everyone is friendly and showed care. Most LGBTQ+ friendly practice! Definitely would recommend it to everyone!!!! 😍

Source: Google

★ 5

This doctor's office was absolutely the best! I haven't been to a doctor in over 7 years and everyone in this office made it super easy and relaxing. Every single staff I met today was friendly, checked up on me to make sure I was comfortable. Dr. Viceral and Dr. Anthena were amazing! They made sure to explain everything to me and I felt comfortable with them. I will definitely be coming back.

Source: Google

★ 5

Came here for the first time as I wanted to find a PCP that was local and I could see in person versus virtually. Was referred here and I am so happy I came! The staff is amazing from the minute you walk in! Everyone is welcoming and you feel like family! Dr. Viceral took her time with me and explaining all the details about my health and what we were going to do! It’s amazing to not feel rushed and have a doctor listen to their patient. Plus, they are a one stop shop and even draw your blood for bloodwork here! If you are looking for a wonderful PCP and office, I suggest checking this location out - you will be glad you did!

Source: Google

★ 5

Awesome staff and providers who were super understanding with best practice in mind.

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★ 5

I had the best experience from start to finish dr Christina was great very nice and understanding

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★ 5

Great service! Quick, friendly, and informative. I felt very comfortable and welcomed.

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★ 5

This was such a great place to come to get checked everyone was so caring and sweet the one who helped me today was Tamika she was so nice easy to talk to did a great job with everything and Ramos also helped me out thanks to both of them and everyone here as well

Source: Google

★ 5

Source: Google

★ 5

I had a great first time visit. I was actually listened to and come up with a plan. It’s rare these day in the medical world.

Source: Google

★ 5

Had a fantastic first visit. Tamika was amazing and Lizette was amazing and took the time to listen to my concerns. Thank you ladies!

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★ 5

After having such awful experiences with previous offices and PCP's, coming here was a breath of fresh air. I walked in to my first appt with a panic attack and I was immediately validated and supported with compassion. I genuinely felt so seen and heard by the assistants and the NP's. I feel like im finally being taken seriously. Thank you so much for your empathetic care and compassion!!

Source: Google

★ 5

Clean facility. Very pleasant and helpful staff.

Source: Google

★ 5

Friendly practice with mental health focus and proactive emotional practices! Great for trans, womens, mens, and LGBTQ+ health!

Source: Google

★ 5

Tamika is so wonderful and was so helpful when it came to getting my intake. The Doctors are amazing and very helpful as well as knowledgeable. And that’s hard to find in Vegas.

Source: Google

★ 5

As a new patient, it has been a wonderful, easy, and seamless process..the team is thorough and friendly and truly puts my health first.

Source: Google

★ 5

Actual caring providers and staff that cares. Very thorough.

Edit to add!
They continue to bless me and are very on top of my care. Very accommodating and were able to get me in asap.
You don’t find that often anymore, especially when they aren’t the type to rush you in and out.

Source: Google

★ 5

Friendly, professional and a pleasure to work with!

Source: Google

★ 5

Love this doctor and all the staff! They are very welcoming and kind. They take all your health concerns seriously. Very speedy with referrals and all things needed for your health.

Source: Google

★ 5

This doctor’s office is the absolute best ! I can not express into words how I feel when I walk into The Vice Practice. The staff is absolutely amazing! Every time I walk into this office it’s like a breath of fresh air . They are really like family! They are LGBT friendly btw!

Source: Google

★ 5

incredible and attentive doctors, polite and fun office staff, I'd recommend this office to everyone. Especially lgbtq folks looking for a genuinely good and caring doctor. they've truly been with me through thick and thin

Source: Google

★ 1

I had an incredibly frustrating experience with this medical office and believe they are a shady and scammy business.

It started with major scheduling issues as a new patient. I scheduled an appointment and received confirmation, only to later get a call saying I needed to reschedule because they overbooked. I played phone tag to get it rescheduled, got another confirmation, and then received yet another message a couple days later saying I needed to reschedule again. This level of disorganization is unacceptable and extremely unprofessional.

When I finally got in, I paid $205 for my first visit, expecting professional and reasonable care—but that was not the case.

After the visit, they wanted to charge me $144 just to get my bloodwork RESULTS, which I’ve never experienced at any other provider. As a pharmacist, I’m very familiar with healthcare operations, and asking patients to pay for their own results, rather than emailing them or using a portal, is absurd.

On top of that, I needed a pap smear, and they refused to combine the visit with my bloodwork follow-up, insisting I pay $144 for two separate visits.

Yes, I do understand that there are deductibles, but requiring me to come back on separate occasions to charge me more for these visits seemed unethical. The prices alone are also absurd. I have paid out-of-pocket visits for much less than this.

To make matters worse, they refused to prescribe a birth control I’ve been on for 10 years until I paid for my results. It felt like they were holding my care hostage to force me to pay extra fees.

This office runs like a shady business, prioritizing profits over patient care. I would NOT recommend this place to anyone looking for professional, patient-centered care.

Source: Google

★ 5

EVERY SINGLE PERSON I ENCOUNTERED TODAY WAS PHENOMENAL. I was able to ask all the questions I had and received answers. I feel educated about my health and I feel comfortable asking the questions. Thank you to everyone.

Source: Google

★ 5

Source: Google

★ 5

The vice practice is awesome, great attentiveness to each and every patient walking through the doors. Nurses and doctors who listen and guide, 5 stars! 10/10 recommend.

Source: Google

★ 5

I just had the pleasure of meeting with Dr. Visceral and her staff. I would highly recommend this practice based on the great service I received as a first patient. The doctor was very personable and thorough.

Source: Google

★ 1

Phones do not work . They make appointments for you that you DID NOT MAKE and then try to charge you for not showing up, They literally have appointments scheduled for you in advance you DID NOT MAKE. This is FRAUD!

Source: Google

★ 5

Vice has been amazing and Im always at ease with them. It's been over a year with them and I relocated to Dallas, Texas. Even though I have relocated I still fly out to get treatment! I highly recommend them.

Source: Google

★ 1

Do not go here! Wrost process ever! I have to call every month for new prescription because the do not know how to write one. They accused me of filling a prescription in TX which is not true. Then they treat me like crap when I try to correct the situation. Worst front desk and the doctor will not listen to your side of the story. I have yet to be able to speak with her about the issue since it's started. My prescription is now going to be 2 weeks late at no fault of my own. We have blood work on the 24th, appointment on the 13th and refill due on the 1st. But no refill until seen by the provider. Don't go here if you want to save your sanity.

Source: Google

★ 5

I finally found a home doctor office where I feel soo comfortable!! The Vice Practice is the absolutely best place for all your medical needs. The whole staff are like family from Angel,Tamika, Annie , NP Ramos and the rest of the staff! I could go on and on but without a doubt they are full of love ! I can’t wait til my next appointment !Not to mention LGBTQ friendly!

Source: Google

★ 5

They have the best team and gives the best service I love them as my healthcare provider

Source: Google

★ 5

I’ve been coming to the Vice Practice since July. Since my first visit, I’ve felt very taken care of and listened to. All of my concerns have always been addressed and taken seriously. I’ve also never felt more physically “well.” I used to get sick every single month. Since coming to the Vice Practice and starting the medication/vitamin regimen they recommended, I haven’t been sick and feel better than ever. I almost don’t want to tell people about them because I don’t want it to start being hard to get appointments, but everyone deserves good healthcare, and you’ll definitely receive that here. Highly recommend!!!

Source: Google

★ 5

Clean facility. The staff was wonderful and Dr Viceral was awesome. Came here a little weirded out because of prior experiences with Dr's in Vegas, but this place was nothing like I thought. She was quick and very informative!

Source: Google

★ 5

I came to Vice for a new PCP and they are so welcoming. Cristina is nice, attentive and answered all my concerns. We set up a game
Plan for my physical and getting screened for breast cancer. Can’t wait for my follow up

Source: Google

★ 1

Source: Google

★ 5

The Vice Practice is a delightful surprise! All staff are so kind and welcoming. Providers are thorough and are incredibly mindful. Every bit of my medical history was picked apart and considered when discussing plans for healthcare moving forward.

Preventative care is a huge focus as well as mental health. Providers take a holistic approach to your care.

LGBTQIA+ friendly to boot!

Source: Google

★ 1

I should probably wait a few days to calm down before I write this, but I'm just so disappointed and frustrated. I work with a functional medicine provider out of state, but need someone local that is an md or np for labs and one prescription. I came to this practice because of the stellar reviews despite it being across town from me. It was totally worth it to find someone willing to work with me and my other healthcare provider. I was very upfront about what my needs were and Dr. Visceral was enthusiastic and fully on board. I was elated.

Fast forward to new lab work that I requested. I made my appt, met with the other provider in the office, I can't remember her name, she was very nice. My labs were drawn on 10/5/24 at LabCorp and by 11/14/24 I still had no results from the lab. So I called the practice to see if they had received them. I have an appt with my other provider on 11/15/24 and was very much expecting to be able to share those results. But No. The Vice Practice would not send my lab results to me because they had only received part of them. I was fine with them just sending what they had. They refused. I'm beyond frustrated that my personal health record is being held captive. It's my lab work from my own blood that I paid for. I do not understand the issue. So I'm leaving what I thought was an ideal arrangement and I have to start over again. I am fuming. Beware if this might be an issue for you. I would not recommend this practice.

Source: Google

★ 5

So where to start as soon as you walk in the door you feel like you're at home! The staff is sweet attentive and just all around wonderful! I appreciate that everytime I come for an appt or call with an issue they are more than accommodating. If you're LGBTQ I 10000% recommend the vice practice. Even if you're not they're still just as good of a practice. Tameka is newer but there's not a time we've visited that she didn't have a smile on her face. Lizet is one of the provider's I see and she's never made me feel uncomfortable or unaccepted in any way. What can I really say besides they're all amazing and nice and the doctor answered all my questions the best she could. I'm glad I took the chance and chose their office!! Keep up the amazing work vice you're doing it the way all drs offices should!!

Source: Google

★ 5

The best medical facility i have ever been to everyone is awesome. Highly recommend them to everyone. Kameka is the absolute best at blood draws.

Source: Google

★ 5

A one stop shop for all of your needs! I can’t say enough how amazingly nice the staff is here!!

Source: Google

★ 5

I am a very picky person when it comes to Healthcare.. But I have to say the team at the vice practice are always so sweet, kind, compassionate, understanding and just all around a great office. They are always smiling and offering water or ways to make the patients feel welcome. The Dr's are great and I love that everything is explained to me not just dr language then out the door with a bunch of unanswered questions. I highly recommend and the fact that they are so understanding with the LGBTQ+ communities is just a bonus bonus🥰😍🥰😍

Source: Google

★ 5

Best experience I’ve had, highly recommend!

Source: Google

★ 1

I would get this place negative stars if possible not only that I wait for over three hours and send over numerous pages of medical documents that are not even reviewed until my time of visit. I was lied to about the services that were offered and told that they could help me with my pain management after I've been displaced from the hurricanes however, the only thing that happened was I was charged $150 and no services happened. In fact they wanted to charge me another $150 for blood work. They offered to give me a script 7 day script to come in after when the blood work came back. all of this would've been fine. It could've been explained to me prior to my visit, but none none of this was I was told they would be able to help manage my pain and management since I've been displaced from the hurricane from Florida and now I feel like I've been robbed out of $150 for no reason and got no help. Additionally, they asked me to pay another $150 for blood work I don't need or want. Pretty terrible experience after you lost everything in a hurricane to be treated by a doctor like this

Source: Google

★ 5

Staff from reception to the nurse practitioner , nurses and staff who did my bloodwork were all exceptional and very professional. Morever, it’s also easy to talk and ask questions. They made my visit really comfortable

Source: Google

★ 5

I love this place. I’ve never felt so taken care of. The doctor takes a lot of time to make sure I’m understood and I understand what she’s informing me. The staff is so helpful. I can’t speak highly enough!

Source: Google

★ 5

Best place I’ve been to. I always have anxiety coming to the doctor but they make me feel so comfortable. Anytime I am here, they never fail to make me smile and a part of their crew. I don’t feel like a patient which is important for me. They always listen to my concerns and don’t have me waiting a long time!

Source: Google

★ 5

The Doctor and staff here has been the very best with assisting me with my health and my transition. They are very knowledgeable and always care about the wellness of their patients. I truly would recommend them to anyone who is looking for a physician that gives the best healthcare.

Source: Google

★ 5

Amazing practice! Feeling heard and taking the time to get to know me are among the top priorities for me when seeking a new healthcare provider. They exceeded my expectations and I’m leaving feeling not only relieved, but confident in the plan they put together for me. Thank you!

Source: Google

★ 5

Very Friendly and Professional team! Makes me feel seen and valued as a patient.

Source: Google

★ 5

Friendly staff - from the receptionist out front to the medical staff. Everyone always remembers my name and takes the time to find out how I’m doing.

Source: Google

★ 5

I totally recommend The Vice Practice! I recently started coming here for primary care and everyone is so nice and welcoming. I feel like they take the time to listen to your symptoms and provide you with the best treatment, which is fundamental for me when it comes to taking care of my health issues. Will keep coming back here!

Source: Google

★ 5

Staff is great, friendly & attentive. People are warm & welcoming. Already liking it a lot here.

Source: Google

★ 5

Lizet, APRN and Tameka always take great care of me and make sure my questions are answered.
Thank you so much Vice Practice!

Source: Google

★ 5

I have never felt so comfortable coming into a new practice, from the moment I walked in the front desk staff was amazing and welcoming. Miss Tamika was so nice and understanding as I was getting checked in and getting vitals checked. Annie was especially nice in getting me all checked in. Dr. Viceral was so thorough and listened to all of my questions and concerns and never once made me feel rushed. I’m excited to continue with this practice and with Dr. Viceral. I truly felt like I am going to be cared for here.

Source: Google

★ 5

Great doctor and staff

Source: Google

★ 5

Dr. Cristina Viceral and her team are wonderful! Finding an LGBTQ-focused primary care physician in Las Vegas can be challenging, but The Vice Practice team has always been welcoming and attentive. The front desk staff is friendly and communicative. Dr. Viceral is responsive, knowledgeable and reliable. Highly recommend The Vice Practice as a PCP for anyone looking in Las Vegas.

Source: Google

★ 5

Everyone was so kind and helpful! Such a great place to go if you need thoughtful care.

Source: Google

★ 5

A very clean, welcoming and detailed primary care. Walked in and was greeted by the staff immediately and was helped out in an efficient manner. While waiting to be seen by a doctor, Gary comes around, welcomes you and offers water as you wait. So kind. Doctor was so informative during and after check up. Gave great care advice. As I wait, Gary comes around again to check on our experience, making sure questions were answered. They offer many treatments for men and for women.

Source: Google

★ 5

Was a new patient here and able to get a quick appointment for my concerns with Dr. Viceral, was greeted from lovely staff from each position. Had questions and concerns answered thoroughly by Dr. Viceral, will be looking forwards to continuing to come here regarding my health.

Source: Google

★ 5

Dr. Viceral is amazing! She was thorough and was able to answer any questions that I had. She also made me feel comfortable which is very important to me! Way to go

Source: Google

★ 5

I’ve lost 40lbs and went from a size 36 pant size to a 31. Everyone at the clinic is very friendly and supportive. I would highly recommend.

Source: Google

★ 5

Great practice, very attentive to my gender and health needs. Helpful and dedicated team! Would recommend 👌

Source: Google

★ 5

Vice practice is great %100 recommend staff is great and friendly makes you feel really comfortable!

Source: Google

★ 5

Office staff and doctor all were very kind, patient, and everything went so smoothly! Thank you! :)

Source: Google

★ 5

Super informative and helpful for first time patients. They really took their time to make sure my concerns were heard!

Source: Google

★ 5

I have never felt so comfortable going to a doctors office. The staff was amazing from the moment I walked in. It almost felt unreal. And to top it off, the Dr Ramos, was so kind, friendly and made you feel heard. It almost felt too good to be true but I’m happy that I am now a patient at this office. Do not hesitate to have this office as your new PCP.

Source: Google

★ 5

Source: Google

★ 5

This place is amazing!! I can not express how wonderful the staff, doctor/NP and just everyone is. Not only are they great individuals but they are amazing at their jobs and love their job. You can tell this is a lifestyle for them and not just a job. Their level of care is just phenomenal. It is very hard to express over a review how lucky and happy I am to have found this practice and how much they have exceeded my expectations in just the first visit. I will be back for more appointments and looking forward to getting the care I feel like everyone in this life deserves. I am from AZ so I drive a little over an hour and a half to the practice and back home (3 hours on the road) just to get this level of care and attention. I would 1000/10 recommend this place to anyone and everyone.

Source: Google

★ 1

I would not recommend this practice to anyone. I had the worst experience here. First of all, I was charged a co-pay with my insurance because they decided not to verify my insurance . My insurance agent contacted them and tried to get it taken care of and we sat on the phone with them for 35 minutes on hold and no one came back. My agent actually got it taken care of after a week and stated that they should be reimbursing me the money. After waiting for two weeks on the reimbursement check to come , I inquired about it and I was told I had to wait an additional 30 days for them to mail it out. Then I was given a referral to have imaging done on my foot and the referral ended up being for the wrong foot. Mind you the NP examined my foot in the office. When I called about it they informed me that in order to get the referral corrected they would charge me an additional fee for another visit.(This is after they incorrectly charge me the first time) And that it was my fault that the NP wrote the referral for the wrong foot. They informed me that they recorded my doctors visit in the office and I told them the wrong foot although the doctor examined the visually swollen foot. I would give this facility zero stars. I actually work in a healthcare environment and the treatment I was given by this facility was not sufficient whatsoever.

Source: Google

★ 5

Both Dr Cristina Viceral and Lizet Ramos FNP are both so friendly and welcoming. The staff is very friendly and supportive ready to help! I am glad we selected your office as our primary care team .

Source: Google

★ 5

This place is AMAZING!!! I am a 45 year old woman who has had 46 surgeries and have gone through many primary Drs because I could never find one that would listen to me. They would look at my history and age and make their decisions based on those two things and not my experiences. Dr. Visceral was very different! She, not only explained everything in depth she also took the time to listen and base her treatment decisions on the full picture that I gave her!! I can’t say enough about how different her approach has been. For the first time in many years I have hope of getting the right tests and referrals and finally getting answers about my health problems. Finally, I’ve found a primary care physician that I not only trust but feel safe with. Highly, highly recommend this clinic!

Source: Google

★ 5

Very knowledgeable! Very friendly and very clean office!

Source: Google

★ 5

The doctor are really straight forward and nice offered water too

Source: Google