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Medical clinicDescription
Compassionate, comprehensive medical care for best outcomes with extended and weekend hours. Same day appointments for urgent needs. Extensive network of specialists to have quicker access for our patients. Visit us today and experience the difference.
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Reviews
john aspridy
β 5
Excellent, AstranaCare. I highly recommend, very friendly and thorough.
Source: Google
darryl gutierrez
β 5
Source: Google
Greeneyes Green
β 5
I feel truly blessed to have received care from someone as dedicated and compassionate as, Dr. Rini Mathews.
And I am grateful for the exceptional care and support provided by the staff during my time here. Thank you!
Source: Google
Wanda Wright
β 5
My experience was very professional & On Time and Satisfying Dr Rhni Is Great I'm Always Satisfied
Source: Google
Min Chen
β 4
Good place to have personal physical care.
Source: Google
Izel Schaber
β 5
She has been wonderful to us and has helped us so much with our medical care.
Source: Google
Kim Gilek
β 5
Source: Google
iAM3sd
β 5
Dr. Rini Mathews is the absolute best. Very patient and understanding as well as thorough and honest! I highly recommend but at the same time sheβs super busy and appts are booked out too far. So her availability would be my only con, but that goes to show you how much of a demand sheβs in.
Source: Google
Dalva Orange
β 5
Always get good service there.
Source: Google
The Walla
β 1
This is the worst primary care of ever been to very problematic very bad doctor barely cares really hard to get appointments barely sees you and promises referrals and does not do not do not get this place, as an appointment takes months in advance to see a doctor.
Source: Google
Aretha Weaver
β 5
The staff is very friendly & personable; NP Rini Matthews was my Dr for this visit. She is absolutely amazing b/c she listens & she cares. Sheβs very professional, friendly & approachable.
Source: Google
Christie Toto
β 5
Quick to be seen. Staff is very friendly.
Source: Google
daniel rodriguez
β 5
Source: Google
Yolanda Linares
β 5
Amazing Doctor!
Dr. Rini is truly wonderful! She is attentive, caring, and always takes the time to listen. I especially appreciate that she follows up with me after my visits to make sure Iβm doing well. Itβs clear that she genuinely cares about her patients. I highly recommend Rini Mathews.
Source: Google
glenda edwards
β 5
Follow up visit. Always excellent. Rini Mathews was very helpful and very attentive. She answered all my questions and I am very glad to be a patient.
Source: Google
kimberly taylor
β 5
I had a wonderful experience with my new primary care provider, Rini Matthews. She was incredibly attentive, kind, patient, and helpful throughout my visit. She took the time to listen, asked all the right questions, and made sure I felt heard and comfortable. I never felt rushed, and I truly appreciated how thorough and caring she was. Iβm very happy to have her as my new primary care provider and would absolutely recommend her!
Source: Google
Grace Gillespie
β 5
I didnβt have to wait to be seen. Rini was very professional, attentive, respectful and friendly. She listened, modified my meds as I requested and the on-site blood collection was a nice addition to the services offered.
Source: Google
Darolyn Day
β 5
Source: Google
Denise Wilson
β 5
Great cust.service
Source: Google
Michael Harrop
β 5
Ladies in the office always so happy and friendly! Everyone having great time, nice to see employees happy at their job!
Source: Google
Maria Solina
β 5
Very accommodating staff and Dr. Rini Matthews explains well and did check me up very well. Superb service.
Source: Google
Randy Martinez
β 5
Love it here, Rini is very educational. She has help me get my life back on track. She is the best
Source: Google
Michelle Clark
β 5
Great customer service. Was in and out in no time. Dr Rani Mathews is the best very informative and always makes me feel at ease.
Source: Google
John Clowers
β 5
Rini Matthewβs alway the best!
Source: Google
John Clowers
β 5
Source: Google
Moschops
β 4
After several years coming here I'm still very happy with the care I get. It seems they run pretty much on time most of the time, even in the afternoon. But be sure you get a verbal confirmation when you check in. One time they were busy talking to another patient who was checking in and I signed the list and sat down. 45 minutes later they finally asked why I was there - they had marked me down as a no-show even though my name was right on the list. Oh well, fortunately there were still able to see me even though it was right at the end of the day.
I still find their Healow patient portal very rudimentary and it is still impossible to call into the office directly, you have to go throw their shared call center. Healow has a message facility but no way to send a message to your doctor beyond asking for a refill or referral. There's been times when I got tests done like an MRI and received no feedback from my PCP afterwards. I'm not going to make an appointment just to ask about something that might be just a clerical or communication error.
Source: Google
Luz Ibarra
β 5
My doctor, Rini Matthews is excellent!
Source: Google
Zluj Nayan
β 5
Great staff very respectful and attentive. PCP Rini Mathews youβre awesome thank you very much.
Source: Google
Stephen Munz
β 5
Good professional service. For what it's worth, Rini Mathews is also a MSN in addition to an APRN, and makes an excellent PCP in my opinion.
Source: Google
mike allen
β 5
I feel she is looking out for my best interest very informative
Source: Google
Vladko Jelancic
β 5
Dr Rini is a great physician because
She takes enough time to talk to me and find out if anything that is wrong with my health,she would prescribe wright medicine and make sure that I see wright , Specialist
Source: Google
Believer Toto
β 5
I love all the staff and Rini professional and talented
Source: Google
J Santillan
β 5
1st visit, Rini was pleasant, showed concern & made sure she ordered test to figure out what was wrong! Took extra measures to weave out all possibilities ! Love that they have a lab inside makes it so convenient, the staff was nice, funny and made me feel comfortable!
Source: Google
Jon M
β 5
The service and experience were exceptional on both of my visits. My PCP, Rini Mathews and the staff have been incredibly kind, competent and thorough with the health issues I've been facing as well as extremely helpful and accommodating with the insurance one that snuck up on me, all of which is appreciated tremendously.
Source: Google
Jackie Pignataro
β 5
Rini Mathews smooth process genuine appreciation in helping great choices. Thank you for seeing me on such short notice. Front reception classic thoughtfulness with empathy thank you for your help and tiy
Source: Google
Natalie Huxtable
β 5
Rini Mathews was wonderful. The front desk, MA and phlebotomist were very kind and efficient. The whole clinic was clean, staff was friendly and whole process was smooth.
Source: Google
Shadow Schneider
β 5
May 1st 2026
I got a paper signed my my primary doctor to have oral surgery. While there a lady who I don't remember seeing before helped me beyond measure. She made one phone call and took care of an administration problem I have dealt with for two years. I couldn't ask for a better doctor and the staff is top notch.
I have been to my doctor's office several times now and I couldn't be happier with the quality of professionalism from everyone. All smiles and very nice and helpful. Every single person there seems to really care about the people coming in. We are not just a number to looked at and told when to return. Aug/28/25
I went here to meet my new primary care doctor. I couldn't be happier. Dr. Mathews seems to really care about me and I am not just another person. I love how she didn't mix words with me about my health. Told me off a lil on the first day. Dr. Mathews also got me great referrals and is. really helping me to get on a healthy way of life.
Source: Google
Courtney Lemke
β 3
The reviews have got to be paid for because thereβs no way they got 5 stars with their set up. My original appointment was a month ago and Iβm still trying to get in to see a doctor for an emergency! First appointment the lady didnβt come in to work they book me at a whole other office weeks out now the lady resigned and they are not helpful whatsoever they treat their faults like itβs on you! Now the best they can offer is an appointment a month out that theyβll probably have an excuse not to follow through with as well. Like most places if itβs their fault theyβd fit you in anywhere they can around the time of the appointment or theyβll have a doctor stay later but they are so unprofessional! Canβt even say itβs just one office because it seems like they have issues at every single office. Iβve never had a doctor cancel on me ever not even once and they are going on 3-4 in a row!!
Update: Latisha called and was super nice and told me if I had any issues again to just call her which was way more comforting than someone who had no clue how to help and made me feel like it is what it is.
Source: Google
Cyn Harden
β 2
I have been a patient since they were known as Nevada Health and Wellness. The medical assistants, a couple of the front office reps, and Dr. Mathews make visits pleasant. However, lately, it is work trying to get someone on the phone.
Between AI customer service and an actual answering service once you bypass that, messages are returned maybe 60% of the time. Itβs been about a month and I have had very little luck getting a prescription sorted out. It has been and continues to be extremely frustrating.
I also spent 45 minutes in the parking lot for a walk in lab visit, after finding the doors were locked during their advertised business hours. 2-3 other people showed up and waited before giving up and leaving much sooner than I did.
Appreciate the good, but service could absolutely be better.
Source: Google
Christy Flores
β 5
Dr Rini Mathews is great listener, she takes her time and explains everything want you need to know. Thank you
Source: Google
Mindy Allen
β 2
Rini, her medical assistant and the phlebotomist are all amazing. The reason for the low review is you can NEVER get ahold of anyone at this office. Today I called to get lab draw hours and was routed to an AI virtual assistant. That is better than no one answering, but the AI gave me completely wrong information. It said lab work was Mon, Wed and Thur from 8-12 and 1-4. I showed up with my son to have both our bloodwork done at 11:30, and the phlebotomist was at lunch. It was a complete waste of our time and now we have to go back tomorrow. If you are going to have AI answer your phones then give it accurate information. For anyone wondering the phlebotomist takes their lunch from 11:30-1 pm and they draw blood Mon-Fri.
Source: Google
Tam N
β 5
Great service staff and Dr. Rini is excellent. Sheβs very helpful. Highly recommended!
Source: Google
anna liza Tongco
β 5
I am always feel relieved everytine, seeing Ms. Rini Matthews puts me at ease , she is very professional,knowledgeable, friendly and accommodating. All of the staff are friendly too esp.the one at the receoption.(4.9.26)
Source: Google
Mrs. Michael Long
β 5
My new doctor is Dr. Mathew. Since I met her I can say she is very caring and she listens to you when you explain your health problems, answer any questions you may have. Also, when I have test done & get by results Dr. Mathew will explain the results & if I do not understand she will answer my questions I have. I love when you know you have a Doctor that cares about their patients.
Source: Google
Cynthia Begay
β 5
Source: Google
Believer Christie
β 5
I love all the staff and Rini professional and talented
Source: Google
Pam Buchanan
β 5
Dr. MATTHEWS IS AN EXCELLENT LISTNER AND DISPLAYS AN AWESOME BEDSIDE MANNER!
Source: Google
Shannon Campbell
β 5
Rini Mathews is kind and patient and makes me feel like she hears me. I'm so grateful to have found this location for care.
Source: Google
Christina Macias-Hernandez
β 5
Rini Matthews is amazing. She makes you feel heard and is very welcoming. Answers any questions I have. And explains what I donβt understand in a way I can understand. Love her.
Source: Google
Geri Silva
β 5
Source: Google
Olivia Palma
β 5
Source: Google
Gunvant Mody
β 5
Saharan is very good and listening and understanding of our needs and solutions great job
Source: Google
Michael Graham
β 5
Source: Google
Mack Carter
β 5
Source: Google
Alexis a
β 5
Always nice to see dr rini Matthews. Sheβs very thorough and the staff is pleasant. Not the best when it comes to refills but otherwise 5 stars
Source: Google
kahunani Keliikuli
β 5
Rini Matthew is great! All the staff are super friendly and helpful! Been going there for a year now and fast and super informative!
Source: Google
Yolanda Linares
β 5
Dr Vyas -Lahar was amazing! She addressed every concern I had, she was professional and caring about my health. I will definitely recommend her to anyone.
Source: Google
Barbra Bammer
β 5
Source: Google
Keiana Marie D. Cabande
β 5
Dr. Lahar was very attentive and took note on all my needs on our first visit. She went back to our notes to schedule a follow up which I very much appreciated. She is knowledgeable and caring. Thank you to everyone at this office for their kindness
Source: Google
Solina Maigue
β 5
Source: Google
Elizabeth Linares
β 5
Source: Google
Legesse Mekonnen
β 5
Source: Google
Jaclyn Knitter
β 5
Dr. Mathews and the entire team are wonderful. This is my favorite clinic in Las Vegas because they make the entire experience seamless with no wait time, and getting blood work done here was super fast and painless. Grateful to have found this clinic and would easily recommend Dr. Mathews as a primary care physician.
Source: Google
Celia Miyagawa
β 5
The entire staff is kind and helpful. Unfortunately, I just established care here and Dr. Vyes-Lahar is leaving the practice.
Source: Google
gentlesoul68
β 5
Always a very pleasant and courteous atmosphere in this office, Dr. Mathews is one of the best physicians I've had in a long time.
Source: Google
Alexandra Franklin
β 5
Patient, kind and knowledgeable always feel better after I see Rini Mathews.
Source: Google
Phillip Cruz
β 5
Experience great comfortable feeling with doctor and staff , customer service customer relations with outstanding as well .
Source: Google
richard halat
β 5
My experience with the Doctor Vyas lahar very excellent. Iβm very happy I chose her. itβs very hard to find quality healthcare here in Vegas. I had a different doctor before and I just switched over to catherine ward. Iβm so glad I did. She seems to be really caring about her patience, including me. I like the way she does things she asked questions and she worries about my health. Iβm so glad I picked her
Source: Google
Norma Brautigam
β 5
Dr Ward and her staff are very efficient, caring and respectful.
Source: Google
John Garofalo, Jr.
β 5
Dope lobby chairs, crazy mad surveys, and Gail is tha bomb with tha needle draw! Ask for Rini by name, accept no substitutes, she will treat you good like the doctor should!
Source: Google
TJ Elder
β 5
This was our first visit. It exceeded our expectations. We were using another provider that just maintained everything for the past several year. Rini looked at my wife's history and noted that there have been vast advancements in medicine over the past years and she would like to upgrade some of her older medication. This sounded great to us. Over great experience this included the student that accompanied Rini
Source: Google
Barbara Clement Laury
β 5
She was kind,professional, and informative!
Source: Google
Claudia Sharp
β 5
Appreciate that they are thorough and caring! Dr is very smart, patient, and a good listener. Staff was helpful with appointments and referral process. Thank you.
Source: Google
Noal Lawlor
β 5
Its a pro active team. Really know their business.
Highly recommend, these folks are on point.
Timely and to the issue on problem at hand !
This is s true and accurate statement .
Sincerely
A grateful patient
Source: Google
Tyniqua Maggitt
β 5
Dr.Catherine Nyugen Ward was very friendly. She explained what was going on and expl the follow up process. This office makes sure appointments are on time.
Source: Google
Corie Allen
β 5
Met Dr Rini for the first time today..automatically makes you feel welcome
And comfortable she's was very nurturing and helpful so glad I went to her β₯οΈ
Source: Google
susie bowman
β 5
I felt VERY cared for by the entire staff! Everyone was so nice and treated me with love!π
Source: Google
Antoaneta Petrova
β 5
Source: Google
Pamela Nakamura
β 5
Hospital visit shows a mass on spine. Wendy did a great job getting records to Dr. Lahar. Called on Sunday by Tisha to come in today. (Tuesday) Dr. Lahar ordered many specialisr al9ng with mri stat
Source: Google
Wesam Tominna
β 5
Number one, Doctor, I recommend it to everybody
Source: Google
Tiffany Williams
β 5
I've had an awesome experience! Dr Lahar and her staff are quick and thorough. They process your referrals faster than any office I've known!! Its my second visit and I am pleased!!
Source: Google
lori lindsay
β 5
Rini Mathews is one of the most compassionate providers. Very patient..kind and professional. knowledgeable and ready to help with ur medical needs. Fabulous support staff..her medical assistant is top notch!!
Source: Google
Sheila Crawford
β 5
OMG!!
It's taken me since I got back to Vegas permanently in 2016 to find the ULTIMATE Greatest Dr in the valley!!!! I appreciate her actually listening to me and reading my files to know what I need!!! And her phlebotomist (forgot her name - 8420 s eastern office) is AMAZING!!
I'm a hard stick normally,,-- NOT TODAY!! Didn't feel it at all. She was in and done before I even knew she started on one vial of blood..
BEST DR VISIT
EVER!!!!!β€οΈβ€οΈβ€οΈβ€οΈβ€οΈβ€οΈ
Source: Google
Steven M
β 5
Source: Google
Professor K
β 5
Rini listens to me and really cares about my health.
Source: Google
Stephane Taggart
β 5
It was my initial visit here. Everyone I encountered was helpful and cheerful! Rini Matthews took the time to listen and I felt very comfortable. Highly recommend her!
I have been back for labs and a Pap smear. The person who took my blood was excellent! The front desk and Riniβs assistant were very attentive. This place is great!
Walked in this morning with no appt and was taken care of by Rini! Very pleased!
Source: Google
Diane Casanova
β 5
Rini always takes the time to listen to my concerns and very patient.
Source: Google
Wendy Freeman
β 5
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randall tolliver
β 5
She cares and she wants to make me well very informative good bedside manner I think she's an excellent doctor and I would refer her to anyone
Source: Google
brizus0812
β 5
Source: Google
George Champ
β 5
Dr Vyas-Lahar is always great
Source: Google
Edward Hickman
β 5
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Karina
β 5
I had a positive first time experience and received good advice/feedback from Rini Mathews, MSN,APRN,FNP-C. I would recommend her to my family. Looking forward to my continued treatment here. Iβm hopeful. One day at a time. Thank you for the care ladies. Front desk and nurses are always so welcoming.
Source: Google
Peggy Davis
β 5
I always get excellent treatment from Dr Lavar. Normally my blood pressure goes higher when Iβm in a doctorβs office but when I go to her office my blood pressure is normal. Iβm very thankful that sheβs my doctor and highly recommend her.
Source: Google
14Nana9
β 5
For the very 1st visit this place very nice and clean, my doctor was very kind and listening to what I told her. I love my doctor, she' listen to me, that would be my primary assistance. She's awesome
Source: Google
carolyn thrower
β 5
My experience was very pleasant
Source: Google
Beverly Mitchell
β 5
Doctor Matthews was so kind, attentive and professional. She spent good quality time with me. She was thorough and complete. I really really like her.
Source: Google
Daise Boldt
β 5
Antendimento rapido, eficiente, jΓ‘ fiz meus exames de sangue e novos encaminhamentos .. achei muito bom!
Source: Google
Lavenia Ferguson
β 5
Everything and everyone very attentive and efficient.
Source: Google
Thomas Teren
β 5
Source: Google
Tommy Muir (Clay)
β 5
New patient at AstranaCare. Office staff was courteous and efficient. Dr. Ward was easy to converse with regarding medical care and options.
Source: Google
L. Gibson
β 5
Rini was great as always. The front desk was able to squeeze me in for a walk-in appt within 15 minutes of my arrival. Riniβs nurse was upbeat and personable. I always come away from my appointments feeling better, even if I am sick, at least having an explanation of whatβs wrong presented professionally is a blessing. 10/10 would recommend.
Source: Google
Susan Naihe
β 5
My first visit to Astana Care was a good one. Staff was welcoming and pleasant. I had filled all the paperwork ahead of time as they emailed it to me prior to my appointment. Waiting area, office and exam rooms were all neat and clean. Dr. Nguyen-Ward was warm and welcoming. She was very clear about what to expect going forward and she answered all my concerns and questions. I would definitely recommend her as a PCP.
Source: Google
Jessica Porter
β 5
Source: Google
LM M
β 2
I made a new patient appointment simply to establish a PCP. I wasn't in need of any care on this visit so the rating is based entirely on my arrival. I was booked an 8am appointment and told to arrive 30 minutes early for the usual new patient paperwork. I arrived a little more than 30 minutes early and stood at the locked door for 10 minutes before going back to sit in my car. While sitting in my car, another patient pulled up and they went to the door. Found it locked as well. They waited about 5 minutes before someone let them in. I safely assumed the office was open now and went to the door. It seemed stuck so I pushed hard on it. I think it only opened because the receptionist opened it. Already irritated because I was told to be there at 7:30am and no one was there to meet me, I was then scolded about forcing the door. I was told I was going to break it. She went on to explain that it is on an unlock timer for 7:50am. Apparently I was somehow supposed to know this. π€¨ I just saw 2 people walk in just before me. I assumed the office was now open and the door was unlocked. Not to mention I was told twice to arrive 20 minutes ago. After going back and forth a few times, her trying to excuse her behavior and me trying to get her to understand I couldn't have known the door was locked and not due to auto unlock for another couple minutes (or whatever), I sat down to fill out the paperwork. Lastly, the paperwork requires a signature that you received the Privacy Policy (as they all do require a signature) but I was not given the Privacy Policy. I asked for it so I could sign the paperwork. The same receptionist did not know what that was or where to get it. To her credit, she searched it out on her computer and printed me a copy. I know people are in the habit of just signing whatever is put in front of them. But I wonder how long she has been in her position that no one has ever informed her of the Privacy Policy that they ask each patient to sign receipt of?? In the end she apologized for the rough beginning which is why I gave 2β. The back office staff was pleasant. I left noticing the 5 star customer service rating they proudly display above their door. I thought "hmmm, well see..."
Source: Google
Linda Cope
β 5
Dr Ward is great!!!! Very disappointed that she is leaving
Source: Google
George Crew
β 5
Dr. Ward is awesome.
Source: Google
Isabel Del Monte
β 5
Meeting a former Touro graduate who stayed in Nevada made me happy to become Dr, Wardβs patient. Shes charted a plan and I look forward to working with her to keep me as healthy as I can be. Thank you Dr. Catherine Ward!!
Source: Google
Sun Lee
β 5
Source: Google
Joyce Kinji
β 5
Dr. Ward has always been very pleasant and knowledgeable as well as her entire staff!!
Source: Google
bryson sidiaren-bacud
β 5
Very friendly
Source: Google
Heather Kreis
β 5
Dr. Nguyen-Ward is an amazing PCP. She always takes as much time as you need to thoroughly explain what your diagnoses are and what are her treatment plans. I would strongly recommend anyone who has complicated medical issues try her as your PCP.
Source: Google
Chantell Curl
β 5
Dr. Ward is wonderful. She is very thorough and thoughtful. Awesome bedside mannerisms. I love her!!!
Source: Google
Gladys Gil
β 5
I had an appt today with my Dr, Rini, she is very patient, and listens , very professional, the staff is really nice, they are pretty good on having you in and out fast
Source: Google
Laurence Mee
β 5
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Bill Saxon
β 5
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david marrone
β 5
My primary care physician just completed my Annual Medicare Checkup. It was thorough; Dr Nguyen-Ward answered all my questions; she had already reviewed my bloodwork with comments. Efficient and friendly.
Source: Google
Reyg Reveal
β 5
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Joe Rodriguez
β 5
Dr Nguyen-Ward listen and explained every detail. Best Doctor Iβve ever went to thank you
Source: Google
Diamond
β 5
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Jose Arillo
β 5
Very satisfied with her attention
Source: Google
Kelly Schlegel
β 5
Dr. Ward is always willing to take time with me and answer all my questions. She is very thorough with her explanations. Her staff is always friendly and helpful. 5 stars from me!!!
Source: Google
Dewayne Taylor
β 5
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Arlethys Lias Hernandez
β 5
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Kim Means
β 5
Front desk is friendly, easy check-in. Dr Mathewβs has a great bedside manner. She asked questions and listened. The office is also able to do lab work in-house.
Source: Google
marsha schwizer
β 5
She is very thorough and caring
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roxanne mynatt
β 5
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David Mendez
β 5
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Brittany Dufeal
β 5
Today was my first visit with my new PCP, Dr. Catherine Nguyen-Ward, and it went really well! I was nervous at first, given some past experiences with the LV healthcare system, but she immediately put me at ease. She genuinely listened, took action, and made me feel heard. So far, Iβm impressed and look forward to continuing my care with her. Highly recommended!
Source: Google
Julius Gekin
β 5
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Erica Hamilton
β 5
My new Dr.Nguyen-Ward was great, she answered all my questions. And was definitely concerned about my health. I really like her.The staff was very nice and friendly.
Source: Google
Fran Cae
β 5
Is not too much wait time, and everybody is friendly. I recommend that the doctor be kind
Source: Google
Tuyet Nguyen
β 5
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Merv
β 5
The office was clean and organized and everyone was friendly and seemed happy to be there .
Dr Rini was thorough and explained things so that I understood my options .
I felt comfortable throughout my visit.
Source: Google
Raul Campos
β 5
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G Farm
β 5
My visits are always prompt. When they schedule your appointment at 930a, you are seen at 930a. Our time is important too and I appreciate being on time. This the second time I have see Rini and both visits were on time. Rini is attentive to my needs and follows through. 5 stars!
Source: Google
Daniel Stephen Rodriguez
β 5
I love going to this place everyone is so friendly
Source: Google
Ron Hohertz
β 5
Rini Mathews is lovely, pleasant ,and easy to talk to !! She is very knowledgeable and also listens to her patients! Thanks Ron
Source: Google
Rich B
β 5
My visit with Rini was excellent.
Source: Google
Maribel Capano
β 5
Very happy we my dr Rini Mathew she listen, and concern very happy thank you shr. Concern abou you
Source: Google
Angel
β 5
Great doctor office, on time everyone nice and most importantly no judgment 10/10
Source: Google
Jessica Roesner
β 5
My appointment was to go over my test results. Dr Ward went over the results with me and answered all my questions and concerns .
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Laura Fitzpatrick
β 5
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Bleg
β 5
Doctor is very good & thorough & staffs were ery nice and easy to talk to
Source: Google
Robert Hervan
β 5
Great experience very thorough exam and explanation of test results.
Source: Google
Elena A
β 5
My first visit to this clinic and Dr. Catherine Nguyen Ward today was excellent. The wait time was acceptable before I was seen comparing with Intermountain. The front office staff was very professional; the receptionist cared about each patient and didn't rush anyone. The nurse who took my vitals was also a very young lady and truly professional.
The doctor, hands down, was wonderful and professional. She listened to everything I said. Such respect for patients is rare today. I am waiting for a virtual follow-up appointment and will update my review if needed. I needed a blood test, but the lab was closed between 11:30 and 1:00. When I returned to the doctor's office, it was still bustling like a beehive, with everyone efficiently doing their job. I was in the waiting room, and the doctor saw patients on time, without delay. The phlebotomist was also amazing; she had such a gentle touch. I'm a difficult patient to draw blood from, but she succeeded on the first try. In a nutshell, this office is great. And as a bonus close to my house.
Second visit was online, right on time. Excellent Doctor.
Source: Google
Jan Jamison
β 4
I find your answering service to be off-putting and annoying. I needed to talk to someone in your office and there is no way to do that. Very bad customer relationship attitude..
Source: Google
Amy Edison
β 5
Dr. Ward at Astrana Care on Wigwam has been my primary physician for over a year now and I can't say enough good things about her and the practice. She is very thorough and really cares about all of her patients. The office staff is kind and friendly. I drive over 30 minutes from my house and/or work because she and Astrana are worth it!
Source: Google
Anh Nhu Thi Phan [Ellis ES]
β 5
good doctor, good staff β€οΈπ
Source: Google
Jordan Brooks
β 5
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Gary Murphy
β 5
Rini is very caring and very thorough.
Dr. Ward was excellent and diagnosed my issue very quickly. She was very caring.
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Bishop Alja Thompson
β 5
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Tyler Kilmer
β 5
Rini and the staff there are always extremely nice and get you in and out quick.
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Champion Carpet Cleaning Las Vegas
β 5
Doctor Catherine Nguyen-Ward provides great service.
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Dung Phan
β 5
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Richard Parriera
β 5
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Leticia De Jesus
β 5
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Vanessa Phan
β 5
This is my first time to visit ASTRANA Care. Doctor Catherine Nguyen Ward is the best. She is taking her time to listen to my mom problems and keep asking is there any more concerns that we want her to help. Staffs are extremely nice and kind. Especially my mom can have blood work at ASTRANA Care right after her visit. Iβm so thankful to find a good care clinic for my mom.
Source: Google
Selam Mamo
β 5
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Danny Moore
β 5
Dr. Mathews, is the most thorough, understanding, professional, she also help me kick a drug habit and cigarettes, need more Dr's like her!
Source: Google
Kimberly Kohn
β 5
I'm happy with my new Dr. She is very personable,good at her job and doesn't make you wait! π
Source: Google
Gennaro De Pascale
β 5
Dr Matthews is an excellent DR and HUMAN being. The best I have had as my doctor. She listen to you and when I am there I feel like I am her only patient 5++++
Source: Google
Sarah Oothoudt
β 5
Dr. Nguyen-Ward is one of the best providers Iβve ever had the honor to meet! She took the time to thoroughly walk through all of my concerns and made sure to educate me about everything she was ordering/prescribing for me! Dr. Nguyen-Ward is very knowledgeable and personable and I would recommend her to absolutely everyone!
Source: Google
Yolanda Romero
β 5
Im very happy with Rini Matthews. She makes me feel very comfortable and has been very helpful with my healthcare. Staff in the Eastern St. office are very nice.
Source: Google
Luis Osorio
β 5
Dr.catherine was super helpful very nice and answered all my questions
Source: Google
Dan L.
β 1
Worst customer service ever. So I have insurance through my work and I called to schedule an appointment to see a doctor. The man who answered the phone (I believe his name was Gus) puts me on hold and came back on the line telling me he spoke to a co-worker and they do not take my insurance. I explained that I got the information for that facility from the insurance website and asked him to please call to verify the insurance. He replied that he did not need to call as a co-worker told him the insurance was not accepted. I again told him that the my insurance was accepted as that facility was listed on the insurance website and his co-worker was wrong. I again asked him to please call the number number provided on the back of my insurance card and they would be able to confirm the insurance was good. He refused again and said he was not going to call anyone because there was no need. This individual needs serious training or termination. He should not be assisting patients if he is unwilling to do his job to make calls to verify insurance and to outright dismiss a patient is unacceptable. After that call ended I called the insurance company and confirmed that Valley Oaks was indeed part of the program and does take my insurance and they would have someone reach out to that facility to discuss and educate them. Shameful way to treat people, just shameful.
Source: Google
Tatiana Diaz Herrada
β 5
I always receive the best treatment from all those who assist me. They are very kind and excellent professionals who demonstrate their passion for the profession they practice. I congratulate them.
Source: Google
LISA COUSINS
β 5
Very efficient and timely. It is nice to be able to go to a doctor who sees you promptly. The office staff were very courteous and helpful. You can also do your blood work on property. Thank you.
Source: Google
Nicasio Manuel
β 5
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Yvonne Davis
β 5
I had an appointment with Rini Mathew she was great. She was recommended by another doctor and Iβm so grateful I was able to meet with her.
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John Gomez
β 5
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Terrie Lopez
β 5
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Felicia Pellegalle
β 5
There was an issue with the timing of my appointment when I arrived. But thankfully, Dr. Tan was able to squeeze me in instead of rescheduling. Everything worked out!
Source: Google
Tina S
β 5
Dr Ward Nguyen is the best. Listens, not rushed and asks the right questions. Explores all possibilities. I followed her from her last place as sheβs a great doctor. Dr. Tan is also super nice. I saw him when Dr. Ward Nguyen was on leave. Canβt go wrong with either doc! Front office staff and nurses are so friendly too. Highly recommend this team.
Source: Google
Danylle Gutierrez
β 5
Dr. Ward is always so professional & caring takes her time to listen to your health problems . She has a great bed side manner . Front office staff very nice & professional !
Source: Google
carlos dean
β 5
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Elena DeHerrera
β 5
Valley Oaks is now called Astrana.
This was my third office visit with Rini Mathews. She is quite personable and knowledgeable. She reviewed all of my lab work with me, and answered all questions I had.
Office staff stated that they are currently still accepting new patients.
Source: Google
Elizabeth Flaherty
β 5
Dr. Tan and Dr. Mathews were great! Very nice, professional and knowledgeable.
Source: Google
Okema Hayes
β 5
This is my first visit. I was referred by my co-worker to Astrana Care. I am very pleased. Staff is friendly and efficient. Dr. Nguyen is professional and thorough.
Source: Google
Corey Linsey
β 5
My experience has been fantastic!!! Wonderful dr & staff !!!Catherine ward is extremely informative & helpful with all needs when dealing with patients my experience has been wonderful π π
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Di Sheley
β 5
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Ronda McKinzie
β 5
I enjoy my visit with dr Matthew's the office was very clean everyone is very and friendly and caring
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Johnny Gomez
β 5
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Charline Holloway
β 5
Always a pleasant experience
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Kendra Carter
β 5
Absolutely great staff, highly knowledgeable providers, and amazing customer service!!!
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Leta White
β 5
This is a good experience she was thoughtful she took her time but I wasn't late getting in I didn't have to wait forever.
Source: Google
sean brown
β 5
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George Valdivia
β 5
Well Dr tan is very through when it comes to his diagnosis, also he knows what he's talking about when it comes to my health issues.
Source: Google
Leslie Kaminsky
β 5
This was my first visit to Dr. Tan. We are getting to know each other. Iβm getting the usual referrals and check ups. Seems like a smart and kind man, so Iβm optimistic! It was easy to check in and they have 4 people working the front desk (which is necessary these days because the simplest things can be complicated.) everyone was nice and it was fast, I didnβt have to wait.
Source: Google
Brooke Fish
β 5
Dr. Nguyen-Ward is an amazing physician. I feel so comfortable with her and she truly cares about her patients and takes the best care of me.
Source: Google
Eric Burnside
β 5
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Deborah Harrison
β 5
Dr. Tan genuinely cares and takes time to listen, that is very important to me. Also, the office staff is very friendly and helpful. Never had to wait long at all
Source: Google
Bennie Lee Kirtman
β 5
She is very easy to converse with and she Listens! Dr Ward is a wonderful caring person. Thankful to have her as my Physician!!
Source: Google
Cliff Irons
β 5
Dr. Mark Tran has an awesome bedside manner, he explains everything in simple terms, and provides the necessary referrals without hesitation.
Source: Google
Judith
β 5
Details are, Catherine Ward is the finest doctor in Henderson for women .
She listens and applies her vast knowledge. In addition, Dr
Ward always remembers you & the history of your medical concerns.
I give her a 100pts out of 1 hundred.
Source: Google
Jeremy Cullers
β 5
Dr. Remi is a pleasure to speak with.
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Douglas Jingeleski
β 5
Very nice and easy to speak with explained exactly what was going to be done π
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Vegas Rick
β 5
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Karen Harris
β 5
I love Dr. Ward. Been with her for awhile. She is very personable and truly cares and listens to your concerns. She's the best.
Source: Google
Lynne R. Dell
β 5
I was very pleased with my visit this morning. Dr Catherine Ward was very careful she asked me and answered all my concerns. The services desk was very helpful and very pleasant. I will recommend to any new patients that need a good dr go to see Dr. Catherine Ward. Thanks for the services.
Source: Google