★ 5

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★ 5

As a small time CEO with ADHD, Healor was one of the only places to respond to my needs to help me get my medication

Dr. Collins thank you so much. The staff are so friendly and even though I’m not gay, I have friends in this town that are and I’m going to recommend you to them

It’s so easy to judge a book by its cover, Healor excepts you for who you are. I’m not the nicest looking guy, and I accept that.

Thank you Healor for making a safe place for our community and treatment 🥹🤩🙌

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★ 5

Thank you Healor for being amazing at what you do. This city needs a lot of help with so many different aspects of health. I’ll be back soon for my T and gonna go get my bloodwork done.

In the middle of Sin City, there’s always somebody judging you and tourists don’t really get how to respond to our needs.

Thank you Healor for understanding locals on our eye level, where we need to be met. Regardless of the health or mental health circumstances, down to balancing hormones and testosterone.

What you do for your community is important Dr. Collins, thank you for everything you do

🥹🙌🤩

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★ 5

It was a great experience, I felt listened to and valued.

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★ 5

Everyone was very sweet and polite, I felt comfortable. Definitely will be looking forward to my next visit.

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★ 5

I really appreciated that my Dr. And assistant were women. And they were very thorough helpful and insightful. I appreciate the great care they provide!

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★ 5

Great place treated me well friendly staff

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★ 5

I have been a patient hear for a long time and these providers are the best! Thank you for all the best care ever!

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★ 5

Well hello all!
If you are searching for a new PCP, I have a 10 out of 10 medical facility for you.
Healer Primary Care Clinic Las Vegas.
I’m so excited that they are officially my new PCP as of today!
As a Medicaid client, I’ve never felt more genuinely welcomed. The front desk team was incredibly sweet, the wait time was practically non-existent, and the doctor actually sat down, listened, and cared. They also have students on board who are knowledgeable and very professional.
I felt zero judgment for having medicaid as my insurance.
They are taking new patients, so stop searching and go check them out!
Have a super day and night.

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★ 5

This is my second visit, the first visit my doctor got right to my problem and ordered test, came back second time, she referred me to the kind of Dr I needed, the staff here and the doctors are amazing, I’ve found my physician!! Thanks to all the staff and my Doctor !!

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★ 5

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★ 5

Been coming here for year now the doctor actually listens to and ask if they can help more, the front desk is friendly and helpful, and the facilities are always clean.

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★ 5

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★ 5

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★ 5

Great appointment with NP Christine Cabuay. She very thorough and receptive to my questions. A very comfortable experience.

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★ 5

This is one of the best experiences I’ve had the first doctor I looked at, had no clue why I was there what was going on but this one here decided it wanted to listen got the paperwork did what she wanted to do and explained what was going on? I appreciate everything you do. Keep up the good work, but you need more doctors in your office. Thank you. 😉😉😉

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★ 5

Always is great service

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★ 5

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★ 4

It was so nice seeing providers that are not so erragont. That's is my biggest problem with providers. Most of them have this " I know better than you attitude " and I did not see that at this office. Service was also very quick.

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★ 5

First time visiting, Very friendly staff and I plan to make this my primary doctor. Very helpful and understanding with my health issues

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★ 5

Wonderful experience. Front desk was kind and efficient, the MA was patient and friendly and Dr. Christine was thorough, took her time with me and was kind. They got me back right away without having to wait and the office was very clean.

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★ 1

Avoid this place. It went from bad to worse. All I was looking for was a PCP for my husband which I’m embarrassed I had to make him go through this. I decided to go to Healor because I saw the high reviews. Turns out they pay you to write good reviews which was the first red flag. First we got overcharged saying that his insurance has a copay and I have to pay another separate Dr. fee for them. Then I was rescheduled three times and the worse part is they called me the day before or the day of telling me I have to reschedule. He had to take off of work for these and they cancel hours before three consecutive times ?! After almost a month of going back and fourth rescheduling I gave up and found another PCP and I didnt have to pay. Three students alone did the initial screening and they were kind. They leave, a few minutes later they come back with a man who says nothing not even an introduction which I’m assuming was the Dr. it was just an overall bad experience and waste of time and money here.

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★ 5

DR Singh is a very detailed and caring individual, answer all my questions with precision.

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★ 5

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★ 5

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★ 5

Tienen muy buena atención

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★ 5

Everything was good 👍

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★ 4

Friendly and a wonderful Doctor Raj

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★ 5

I would say a very nice experience everyone was very nice and very helpful.

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★ 5

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★ 5

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★ 5

Kind and friendly faces greet you at the door… the office is clean and inviting. Dr. Christine is very personable and very knowledgeable. Grateful that I found Healor to be my primary care provider.

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★ 5

Evelyn was great at explaining the different plans offered and services. Thank you

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★ 5

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★ 5

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★ 5

I get pallets done there for my change of life and they have been great. Healor is16 miles from my home, so I decided to find a place closer to where i live , but after one appointment with that place I realized Healor was worth the drive . They are always so nice and professional. I will never go anywhere else

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★ 5

Nurse practitioner Kathie was so kind spent so much time with me listening to everything I was going through as a first time. Patient thoroughly enjoyed my time with her. I felt heard I felt cared for and I will definitely be coming back.

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★ 5

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★ 5

Christine Carla was great made me feel heard and listened to great Dr thank you

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★ 1

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★ 1

This office never answers the phone or calls you back. My father passed and i wasnt able to make it in to the office. I called and spoke with the desk and was told they would keep my meds for me. They threw away the medication that I was told could stay in their office and never told me they disposed of it. I talked to the office manager about it. And she got an attitude with me and asked me why I didn't ask them about it earlier and waited so long. Again my father passed away...... I was then told by the office manager that they would call me back and I never received a call back. I just called today and again no response. This is a terrible way to treat your people who rely on you for health care . I also had another incident with this office where I had told the doctor that I had strep throat and I think the flu. He told me that people don't usually get flu and strep together so he wasn't going to test me for the flu. I had to demand he tested me then .....Turns out I had the FLU and couldn't get medication for it because it was then too late to treat after he took sooooo long... HORRIBLE

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★ 5

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★ 5

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★ 5

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★ 5

Dr. Danielle Duncan is truly an exceptional doctor and an amazing person. From the moment I met her, I felt welcomed, respected, and genuinely cared for. She is incredibly knowledgeable, compassionate, attentive, and dedicated to her patients.She is simply wonderful!

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★ 4

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★ 5

I am so pleased to have found this wonderful office! From the sweet and helpful ladies up front , to Gisella the most knowledgeable attentive MA, to Calli Collins PA, she's what Drs and PAs should aspire to be. Calli shows empathy, compassion, and true concern for well being. Especially with things that are difficult to talk about, she very much cares and it shows. She walked me through and discussed my treatment plans in complete detail answering every question and taking her time. I'm so greatful for the entire team and can't wait to get back to feeling myself. Thank you!

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★ 5

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★ 1

I brought my wife in for an appointment last week. Nice workers, but the smell in there is not good. Made my wife nauseous

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★ 2

Literally no one answers the phone ever. Or gets back to you via text. The appointments are fine. I saw Taylor before she left, and then Malcolm- he is horrific and disrespectful but he doesn’t work there anymore. It took almost a month to get a referral to a podiatrist for a horribly infected toe. They also do not refill prescriptions for 90 day supply. I’ve been trying to schedule an appointment all morning I’ve called at least 7 times no one answered until my 8th try and even then they put me on hold asap. If you don’t mind waiting an exceptionally long to be contacted, this place is ok. If you have any important medical concerns though I’d keep looking.

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★ 2

I wish I could have the same great experiences that others have mentioned in their reviews. They are very difficult to get a hold of. I had a matter where I need help with antibiotics and a few other things, but they do not answer messages within their portal. They didn't answer the phone, return voicemails, or texts. I had decent experiences when I was in their office for appts, which is why I gave them 2 stars. If you're looking for a true PCP, this doesn't seem to be the office for that, unfortunately.

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★ 5

Everyone polite, professional, their is very clean and friendly never had any problems with them! I recommend

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★ 5

Excellent patient service and caring demonstrated by Evelyn the Supervisor of Charleston office. She reached out about an issue to speak with me and ensure my concerns were addressed showing she actually cared about a patient. Thank you Evelyn

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★ 5

I have been seeing a lot of primary care doctors. But. Healor is awesome. The guy that checks me in is always smiling and courteous. Makes you feel comfortable and want to be there. When the doctor comes in they are also friendly and caring. They go through everything and let you know how you're doing and what can help. Thank you for all you do. You are great 😊

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★ 1

terrible, terrible practice. front desk staff act uninterested and they really are. they treat the patients like burdens. the doc doesnt listen to symptoms and assumes she already knows.

she was 45 minutes late for the appointment. getting prescriptions refilled with them is a NIGHTMARE. They mismanage your meds so you run out of refills a month or two before your appointment and then they tell you to go to urgent care to get more

Worst pcp I've ever had, and I've had a few. I pray people avoid this practice

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★ 5

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★ 5

Staff was excellent; efficient & helpful. My appt was right on time & Dr Sing was very impressive. Exactly the type of medical professional I was looking for, thorough, attentive & not rushed at all. Overall experience was super positive. The feeling was one of caring, not an assembly line office.

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★ 5

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★ 5

Best doctor ever

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★ 5

The best doctor office I ever committed to amazing doctors amazing staff will not change it no more for nothing

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★ 5

They were nice to me

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★ 5

I love Callie Collins! She is amazing.

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★ 5

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★ 5

Dr Calli Collins is professional and caring.

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★ 5

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★ 5

Very friendly, efficient staff they gave me the time to explain myself and go over all my health concerns I'd recommend this clinic 👌

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★ 1

My appointment was for a preventative OBGYN appointment (free with my work insurance). Was told if I rate them on Google all the blood work was free too. 1) I got a bill for almost $200. And 2) I was given a swab and told to do it myself during my appointment. H. J. Roché.

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★ 5

Been going her for a year and they make it simple, haven't really ever had any issues so I appreciate the staff for being so helpful you guys are awesome

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★ 5

Dr Calli is so thorough, kind, uplifting, doesn't skip a thing

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★ 5

Very kind, great service

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★ 5

The staff is just amazing, and professional. You actually feel that you are heard Overall you can't go wrong here. 10+

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★ 5

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★ 1

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★ 5

What an absolutely amazing experience, from the front desk staff, to the MA, to the physician Dr. Singh— everyone was so pleasant. Everybody listened to my concerns diligently and openly without interruption and genuinely tried to give me the best solutions. I left the appointment feeling better about my prognosis than ever before. Such a great team very glad to have found them! Would definitely recommend!

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★ 5

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★ 5

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★ 5

My awesome doctors office❤️

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★ 5

Catherine Ferguson was my provider today. She was patient and thorough. She addressed all my concerns. She is very respectful and courteous.

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★ 5

This was my first time going to Healor and honestly, Dr. Singh and Alondra were very friendly and the front desk lady was very nice as well. I am excited to continue care with them. They seem like genuinely nice people that actually want to help you.

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★ 5

One of the best clinics in Vegas. The staff is always great and they respond to text very promptly. They have always went above and beyond to help me with my needs, and that’s hard to find in Vegas. Thank you

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★ 5

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★ 5

I recommend this place for your primary care especially if you are in the community of LGBTQIA+

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★ 5

Great service nice eye candy very friendly and fast

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★ 5

Great place , feel heard and the staff are great .

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★ 5

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★ 5

Very nice place I would recommend anybody with health issues

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★ 1

I spoke with nurse Archer Grimley of my sickness. I told her everything what was wrong with me. She was not concerned. Do not trust to go out to this place. Why? Because I deliberately told Archer Grimley my symptoms of being sick. I told her I cannot take Bacterium antibiotics. Instead of her listening she puts me on a bacterium Sulfamethazole trimopethim and said if this antibiotic does not heal me to go out to the hospital and don't go back there. I have a Zoc Doc app. Usually I see my profile. I cannot see my profile anymore. Can Community erased my ZocDoc profile. Don't go there don't trust Archer Grimley.

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★ 5

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★ 5

Staff is very polite, and helpful with any questions concerns, or scheduling. The doctors & nurses are very nice, and helpful in answering any questions. The front desk is responsive, and gets back to you within a timely manner.

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★ 5

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★ 5

Every visit has always met my expectations. Every staff member has always been kind and professional. It’s always a pleasure to be seen by my doctor, Dr. Oscar Padilla.

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★ 5

I did not need to wait and they took care of me right away. My problems were addressed and I have a follow up. I’m very satisfied with the service.

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★ 5

Caring , considerate, prompt, Professional!

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★ 5

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★ 5

Good people and solid service, especially for the price. Not perfect, so I'd love to give a 4.7, but I'll round up.

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★ 5

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★ 5

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★ 5

Excellent care and service!

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★ 5

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★ 5

It was good

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★ 5

The ladies at the front desk always has a smile on they face & very welcoming the first minute you walk through the door! My new doctor Dr Rene Padilla at Healor was so nice and listen to you!

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★ 5

I love the doctors at healer they're very accommodating and explain everything to you and actually follow up. I'm happy that I chose to go with Healor. There's always someone there to assist you.

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★ 5

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★ 5

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★ 5

Very very efficient office! Staff and P As'Are wonderful. Dr S was awesome....Very caring and knowledgeable!

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★ 1

**Nice office, friendly staff, very responsive and knowledgeable people working here. Calli is the best!!! I am so grateful for her.** - 3 year old review

Updating now in May 2026. This business has advertised itself as lgbtq+ supporting since I moved here in 2022. Even then when everyone was virtue signaling their support for transgender people the only person who really understood and cared was Calli Collins. She is the brightest light in this entire clinic and I am so grateful for finding her.

Over the years I have referred multiple transgender clients here and as time has gone on the stories about why they could not get care here grew weirder and weirder. From adding new requirements to be valid as trans, to not being aware of standards of care, deadnaming, misgendering, now to adding a monthly fee if you want to receive care as being transgender.

It makes sense that as the landscape changes they would like to distance themselves from the difficulties being imposed on this minority from all angles of authority, legal and political, but it does hurt to be turned away in this manner.

If Calli ever opens her own clinic or leaves Healor I would immediately switch to wherever she goes.

Good luck in your up-selling Singh, we all appreciate you making it official policy now instead of skirting around the truth.

** Updating again to make sure this is seen publicly 05/13 **

Please elaborate on the change that was made to "billing or membership models" Please explain who your membership applies to? It is amusing the shift towards it being my reaction at the cost and diversion from the upselling when that is what happens everytime there is an in office visit. Sign up for our membership, sign up for our weightloss program, look at this commercial of our dr selling things, come next door to our connected beauty spa, buy more of our stuff, sit in our VIP lounge.

You have decided to charge Transgender clients specifically a $75-100 monthly fee on top of their normal insurance. You have made this change while at the same time advertising yourself as an LGBTQ+ HRT provider. You are not an insurance provider, so we still need to carry insurance on top your monthly fee to receive HRT.

Thank you Calli, I will miss you.

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★ 5

This is an amazing clinic they know what they are talking about and are extremely kind
Don't be a dummy like me and no call no show I had to wait a while before my next appointment and they will drop you if you do it to many times

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★ 5

I visit Healor for my Primary Care health needs. All of the office employees are kind, courteous and efficient, at all times. The medical staff are capable and thorough and at every visit, have made sure to make me feel heard.

Several times when I've been seen for something specific, I've had my caregiver address other unrelated but important matters of concern for someone of my age or demographic. I appreciate this extra attention to detail and enhanced level of care, because oftentimes what was brought to my attention is important, but is still something I likely would not have bothered with or would have forgotten to inquire about myself.

The waiting area can get pretty full and busy, but nevertheless is always clean and welcoming. Patients are seen at an efficient pace. But, no matter how busy the waiting room gets, I've never felt rushed during my time with the doctor or while other medical professionals are seeing me.

I generally see Calli Collins, who is wonderful. She was unavailable so I was treated by René and Dr. Singh, who were both outstanding: knowledgeable, thorough and courteous.

Scheduling is extremely easy by phone or as is my preference, using the Spruce app, which also makes any other communications super easy via text.

I am very satisfied with the quality of my care at Healor. Thank you all for making it easy!

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★ 4

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★ 5

Healor is one of the most generous on task quick responding compassionate easy on the eye, no fries, super replies Docs offices in town. That said we have not even gone into the office yet, but the communications that I have had with the office staff, including Miss Gracie, have been incredible. I want to compliment her and all of the people that I have spoken to because I felt heard and acknowledged as a patient.

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★ 5

Service is fast and efficient and they take care of your needs and answer questions about any topics you have. Recommendations are top notch as well as friendly staff and nice environment. Highly recommend for your personalized and unique needs.

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★ 5

The staff is so friendly and compassionate. Desyrae and Malcom and Alfredo are awesome. They make you feel comfortable.

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★ 1

Membership.

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★ 5

I really like the Personal time that you spend with your doctor or PA. I really like The quality time that they give you.

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★ 5

Dr. Singh and his staffi are always courteous, friendly and professional whenever I call or come in. I never feel rushed and it’s always a pleasant experience for me. Highly recommended!

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★ 4

What I initially set the appointment for they didn't do. They instead went over my medical history twice. What is the point of filling out medical history documentation if they are just going to make me repeat it to them? Then they told me I would need to make another appointment for the treatment that I INITIALLY made the appointment for. They said they could only do one thing that day either the pap or the history they chose to do the history. Instead of presenting those options to me they chose to do what THEY felt like doing instead of what I actually made the appointment for. I'm frustrated because I feel like they wasted my time just to charge my insurance and that they didn't feel like doing what the appointment was initially for. They should've been transparent from the beginning if they needed to waste an appointment just to go over my medical history
I could've saved an UBER trip and done it over the phone. I have to get my medical stuff done so I'll finish doing what's necessary with them but next year I'm not sure I'll use their services again. I feel bamboozled, like they pulled a bait & switch. Everyone was professional and congenial, just not transparent about services during the visit.

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★ 1

Really is disappointing, I don’t know whats been going on but for the past couple years I used to love this place for my primary care but at this point, they are messing up with my insurance telling me I owe money and that until i pay it, I cant have an appointment so I call my insurance and they tell me I don’t owe this. Healor then gives me a billing phone number for a company in Texas and they then tell me I only owe one co-pay because of a mistake they made with my insurance and tell me to call Healor back to make an appointment since they put my account on hold. So every-time I try to call healor, they wont talk to me on the phone and take my payment or let me make an appointment, they only text me telling me to call that phone number back in Texas. I give up, won’t pay them then since they tell me they don't have a billing department with Healor that I can talk to on the phone, and will find another primary care doctor, very disappointing.

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★ 5

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★ 5

I really like visiting this clinic, The receptionist are very friendly and the Doctor seen me right away. Iam very happy here

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★ 5

Very attentive, This is my first adult doctor and although the main location is a little farther from where I live it’s really nice and not too intimidating to work with them. You can text them so if you aren’t able to call or come in at the moment (or have some anxiety) it helps you get over that barrier. The staff are all wonderful and very nice :)

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★ 1

Had an appointment set for the centennial location. Waited 3 weeks for this. I have a hernia. I get there this morning and I’m told that my appointment is at the other location. When did the switch happen? They certainly need a lot better communication than just sending text. I was about five minutes late past the seven minutes late that you can be late. Explained the situation and the girl at the front desk got an attitude with me because I was frustrated. Told me nope we can’t take you and would I like to reschedule. I won’t be going back.

PS. The place looks run down.

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★ 5

Been going to Dr. Collin’s and enjoy how she explains everything and takes the time to hear everything. The staff is friendly and communicative on your needs.

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★ 5

Office is amazing with communication. I’m usually able to get an appointment either same day or within the next few days. The physicians take their time and I never feel rushed during my appointments. Everyone at this clinic is great with supporting my concerns and getting the care that I need!

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★ 5

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★ 5

The frond end cool as hell. DEADHOMIEZ

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★ 5

Amazing office , super polite front desk , Desyrae was so helpful getting me checked in as-well as Malcom who treated me with care and concern when It was my time to be seen

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★ 5

Healor is a great and safe place for lgbtq community who wants to do the transition! Been with them for almost a year already and they’re treating me so well! If anyone is asking for a sign, go with Healor!

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★ 4

Love this place! The staff is always so kind and I love Dr calli. The policy about hormone treatment is a little inconvenient but I can always see my specialist for that. I’ll definitely be coming back!

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★ 1

UPDATE- I JUST FOUND OUT HOW DANGEROUS IT WAS FO THE PA TO HAVE ME ON ESTROGEN WITHOUT PROGESTERONE FOR A YEAR!!!!! after the initial prescription ran out a year ago, in our telephone appointment she said “there’s no standardized daily dose for progesterone” and so she did not renew the prescription. And therefor for a year I have been daily dosing estrogen with ZERO progesterone

The other feedback I had about the experience is just vibes

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★ 5

The staffs are friendly and professional. The doctors are caring.. They want to help you.

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★ 4

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★ 5

Very good care!!

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★ 1

I’ve been with healor for 5 years and I’m honestly upset that they are making you pay for a membership to get your hormone therapy with them . It’s not fair as a trans person since it’s considered a medicine to us it feels like a way of just getting more money out of us and capitalizing from our diagnosis I’ve had no complaints in 5 years but now I’m considering finding a new doctor

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★ 5

Exceptional care from start to finish. Scheduling was seamless, and the staff was professional and pleasant. I appreciated that there was no wait time. The doctor is highly knowledgeable and conducted a very thorough assessment. It’s rare to find such efficient and high-quality care.

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★ 5

I love the doctors here! They understand you from the beginning! And the staff is equally as wonderful as well!!

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★ 1

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★ 1

Love Dr. Calli. Always been there for me and truly cares for her patients.

However the rest of the office and the owner has shown their true colors and they can rot.

As a trans patient who has gone here for my Hormone Therapy for years, I am now faced with having to pay a large membership fee out of pocket to continue my pre-existing treatment for no other reason than the owner is changing his business practice.
Just goes to show the US Healthcare system wants us to die out. Cruel individuals. Go elsewhere for your health.

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★ 5

Calli Collins is the best. She's caring compassionate and professional as well as all the staff there I've been in this town almost 50 years and this is the best place I appreciate your professionalism

Again I must say,the continuous care and compassion that I've seen and received at healer is Beyond extraordinary!I used to dread going to the doctors office.NOT ANYMORE.Thank you,to everybody st healor,especially to Alfredo the phlebotomist

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★ 5

Healor had been more than great to me. They’re efficient with their time with me and after wards with prescriptions or referrals. They’re always responding in a timely manner with respectful customer service as well. Shout out to Michael keeping a cool vibe in the office as well! Thank you guys!

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★ 5

The office personnel are awesome. They are all a great team all working to make your experience perfect and this they do. The care team is absolutely the greatest.

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★ 5

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★ 1

TLDR - there is a new monthly fee for being transgender and I feel it is discriminatory.

This review is about the business, not the actual staff. I really like the staff, especially Giselle and Dr. Collins.

I have been coming here for 5 years. Recently, the owner Dr. Singh implemented what is essentially a fee for being transgender. In order to get hormones, you must pay at least $75 a month (up to $100 if you want in-person appointments), in three-month installments. This cannot be covered by insurance or go towards a deductible. I cannot afford this fee, as like many people, my healthcare costs are already high. This fee only applies to hormones. While I could see a benefit for those who don't have insurance, this fee is not for primary care, and is not optional for those who do have insurance.

This is discriminatory. HEALOR presents itself as a queer friendly space, and many trans people come here. To invite trans community and say we are welcome, and then force us to pay extra just to get life-saving medication... I don't understand the thought behind this. Imagine this practice for any other medication.

HEALOR referred me to an endocrinologist who has a waitlist of 4+ months. The amount of stress this has caused me cannot be overstated. This is life-saving medication, and I genuinely worry about my ability to go without it. I feel like HEALOR brought in the trans community, and then pulled the rug. I am having a hard time finding the right words, I'm just genuinely really saddened by this.

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★ 5

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★ 4

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★ 5

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★ 5

Been coming here for about 4 years since living in Vegas. Everyone I engage with has been great. Staff listens to my needs and dose their best to work out my needs. I greatly appreciate them.

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★ 5

Great office, staff is very professional and my provider Taylor Jones PA has been amazing.

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★ 5

Everyone in the office from the front desk to the nurses to the Dr.s are so amazing, nice and helpful. Best Dr.s office I've ever been too, I would 100000% recommend them to everyone.

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★ 5

So I used to receive treatment at The Center Wellness Clinic, but I think they changed management or something because they stopped answering the phones/returning my (and other people's) calls. I then heard about HEALOR and decided to give them a try.

My PCP is Malcolm, who's a VERY busy guy but still attentive and gets things done. 👍 I gave him a very long list of things that were bothering me/that I needed, and he and his assistant Michael were on it with prescribing meds and writing referrals.

Reception is quick to respond and on top of answering calls, scheduling/rescheduling appointments, and answering questions (both by phone and text).

Getting labs done is cheap ($20), quick and efficient too; you can either get them done at HEALOR or at any Quest Diagnostics.

Overall, HEALOR is a great (and inclusive) place to receive primary care for anyone, including but not limited to the LGBTQIA+ community. ✨

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★ 5

Very nice

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★ 5

Dr Calle is amazing! I was done with doctors and our medical system in general, and she gets it. She’s been an amazing Dr. I’ve been with her for the past 2 years

Source: Google

★ 1

I have been a patient at Healor for over two years, and unfortunately, I have experienced ongoing billing issues throughout that time.
Appointments that are supposed to be 100% covered by my insurance are repeatedly being charged to me. Each time I come in, I am told there is a balance on my account. I then receive notices stating that if I do not pay, the balance will be sent to collections. This is extremely concerning, especially when the services in question are fully covered under my insurance plan.
I have made multiple attempts to resolve this matter. However, from the front desk to the billing department, I am continuously being redirected with no clear answers or resolution. It feels like responsibility is being passed around rather than addressed with urgency.
Being overcharged and threatened with collections for services that are covered is unacceptable. The lack of accountability and timely resolution has caused unnecessary stress and frustration.
At this point, I would strongly reconsider recommending this office to anyone and would choose another provider before continuing to deal with this ongoing issue.

Source: Google

★ 5

We love Cali. She’s amazing.

Source: Google

★ 1

Just really unhelpful and uncaring

Source: Google

★ 5

Appointment went smooth and well, was a great experience and everyone was very great

Source: Google

★ 5

Amazing staff and they took great care of my brother.

Source: Google

★ 5

I had such an amazing time today. Gracie and Dez are always so sweet. I feel like a VIP each visit. I can't wait until my next visit. 🥰

Source: Google

★ 5

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★ 5

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★ 5

My first visit today was amazing, all of the staff especially were genuine. Dr. Jones was a great listener. Definitely coming back in the future.

Source: Google

★ 5

Glad to be a new patient here. Everything went fast and I loved the atmosphere. I recommend all my Trans sisters to visit Dr Malcom.

Source: Google

★ 5

I’ve been going here for about 4 years now I love this office so much. They’re responsive & efficient great providers!

Source: Google

★ 4

Helpful

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★ 5

The ladies at the front desk are amazing—always in a great mood, laughing, and welcoming every time I come in. The physician and assistant are just as great. They treat me with the utmost respect and actually take the time to listen, which really matters. Every visit has been a great experience. Highly recommend this office.

Source: Google

★ 5

Very friendly staff and excellent physician.

Source: Google

★ 5

Everyone at the office is super friendly, I used to see Goldyn as my health specialist, now Taylor, they are both very thorough but also makes you feel very relaxed. Booking appointments is easy.
I got to do a fun little Easter hunt w. Selah today and won a nice prize, apparently they try to do something special every month. Check this place out!

Source: Google

★ 5

Chetan is extremely helpful explaining the entire process and Michael was excellent in his patient approach and care. The front desk is great at scheduling. I appreciate the customer experience overall. I would recommend the Meyers cocktail. You feel the difference 10 minutes into it!

Source: Google

★ 5

I had a great experience at Healor. The staff was professional, welcoming, and clearly knew what they were doing from start to finish. Everything was well-organized, the space was clean and calming, and I never felt rushed or brushed off.

Source: Google

★ 5

Always professional with a friendly staff.

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★ 5

This office is amazing they stay on top of things always nice and helpful my physician is Malcom he listens and is on top of things all the staff is amazing!

Source: Google

★ 5

Love this place , everyone is super helpful . Staff and doctors are really good.

Source: Google

★ 5

They are so nice and wonderful I recommend this doctors too anyone there amazing

Source: Google

★ 5

Had a pleasant experience with the nurse practitioner. Came back for bloodwork and got right in, which was nice and quick!

Source: Google

★ 5

I absolutely love going here because they actually take care of me in whole. I appreciate the nice staff and convenient care. They’re always so caring.

Source: Google

★ 5

Great doctors office ! I love getting my HRT care . I love my doctor Calli she is very patient and had great bedside manner. I love the girls at the front desk always helpful and knowledgeable.

Source: Google

★ 1

With Dr Taylor
I would not recommend this place for primary care. My first appointment was very unsatisfactory. Typically, during an initial or annual visit, a provider should perform a basic full checkup. However, this did not happen here.
The provider walked in, wrote some notes, and only checked my breathing. That was it.
At other clinics I’ve been to, the first appointment includes checking the eyes, ears, nose, mouth, breathing, and other basic assessments as part of a routine exam. This felt rushed and incomplete. Overall, I was not satisfied with the care I received and would not recommend this office.
During an adult annual physical exam, a doctor typically performs a basic head-to-toe exam. This usually includes checking the eyes, ears, nose, mouth, neck, heart, lungs, abdomen, skin, and basic movement or reflexes. The visit also focuses on preventive care, such as ordering routine blood work, discussing age-appropriate screenings and vaccines, and addressing any health concerns with a plan for follow-up or referrals if needed.

Source: Google

★ 5

First time here and what an awesome experience! Everyone is so nice and knowledgeable. The Best! 👍👍👍👍✌️

Source: Google

★ 5

Me encanta desde el front desk hasta los enfermeros y ni hablar de mi doctora collin es very sweat y very kind y lo más importante she lisents to everything you have say first.

Source: Google

★ 5

Excellent

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★ 5

This clinic has always been very reliable and kind to me, Dr. Calli Colins is very understanding and works with the patient’s needs. I go here for HRT, and I recommend it to anyone else looking for an HRT clinic.

Source: Google

★ 5

Malcolm is the best doctor I have seen! Everyone at healor is very nice and accommodating. I feel very welcome here!

Source: Google

★ 5

I had a scheduled appt with Taylor Jones, PA at 4:20 PM PST on Monday, January 5, 2026. For a patient who also worked in the medical field, I was very happy with the staff on accommodating me being a few minutes late and got to see me. From the front desk girls, to meeting MA staff "Arthur" who was very professional and thorough with getting all my medical info.
Omg, and especially Taylor Jones PA! Extremely accurate, made my complete appt feel smooth and easy, I highly recommend this office, and can't wait till my upcoming appointment in a month.
Thank you again Healor ❤️🤙

Source: Google

★ 5

What a wonderful, driver friendly place. Very professional and courteous. Im glad I found this place.
They are quick and efficient. See you again, soon.

Source: Google

★ 5

so far my experience has been great i feel like they really listen to my concerns and work with me, the visit was quick and easy and im excited to do treatment i feel hopeful

Source: Google

★ 5

Taylor is amazing and I am so happy I came here to start seeing her. She helped me accomplish more in my 2 visits than my endocrinologist has in over a year. She helped me get approved for an insulin pump and she’s helping me with a CGM and discount cards. I feel very safe in her care!

Source: Google

★ 5

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★ 5

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★ 5

The moment I walked in I knew I chose the right place. The staff was very kind and welcoming and so helpful with any questions I had. I Ioved the decorations displayed and its very comfortable here.

Source: Google

★ 5

Awesome office. Super clean, very inviting, informative and friendly staff. Been coming here a few years now and it’s one of the best experiences I’ve ever had at a medical office.

Source: Google

★ 5

I am always happy with the care and the attention I receive at Healor from the front desk to my health care needs. You guys rock!

Source: Google

★ 5

Front desk staff Mallory and Gracie are very nice and super friendly. Calli is always helpful! I would highly recommend coming here.

Source: Google

★ 5

Great medical doctor! I came because of VA reevaluation thru Ree Medical.

Source: Google

★ 5

My partner goes here and they are always nice and respectful! Couldn’t ask for a better provider.

Source: Google

★ 5

Was struggling to find a good doctor but once i came here everything went very well. Great customer service and awesome nurses and doctors, just good vibes all around!

Source: Google

★ 5

Never a super long wait time. I come here for my partner and the team is super kind and informative :). Shout out to giselle for letting us record a lil tutorial video for at home guidance!!!

Source: Google

★ 5

Everyone is very friendly and approachable. Couldn’t ask for a better doctor office!

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★ 5

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★ 5

Always helpful and responsive with questions

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★ 5

Love this place! Amazing service Mallory and Gracie are so professional and friendly. This makes such a huge difference in comfort levels because I hate going to the doctor.

Source: Google

★ 5

Great customer service and very comfortable environment! Would definitely recommend as a primary provider!

Source: Google