★ 5

Best doctor in the whole valley. She is always caring and concerned.

Source: Google

★ 5

Source: Google

★ 5

Source: Google

★ 1

Source: Google

★ 5

She has helped my wife going thru some horrible things at her job. My wife has been going to her and Dr. Mike for over 20 years! Love them and their staff!

Source: Google

★ 5

Source: Google

★ 5

Mike is super!! Got my hand figured out after having surgery elsewhere abd now he is working in my meds. I Highly recommend this office

Source: Google

★ 5

Great Doctor! Kind , compassionate, caring.

Source: Google

★ 5

She’s the best doctor takes her time and listens to my needs

Source: Google

★ 5

She listens! Right from the moment she walked in I knew I was in there presence of intellect. Compassion & understanding were quickly apparent. I think she's a saint.

Source: Google

★ 5

Source: Google

★ 3

Numerous contacting her office for x-ray results (copy of statement from x-ray and the referral).

Source: Google

★ 5

Best and most honest Doctor I have ever met.

Source: Google

★ 5

Anne Kristensen is the most caring and patient Dr. I have known. She takes her time and really listens to your needs. Very friendly staff and always makes me feel welcome.

Source: Google

★ 5

Been going to Ann's for over 20 years she's kind and listened to me I recommend her to everyone

Source: Google

★ 5

Source: Google

★ 5

She is the best dr you will find in a Vegas .She listens to you and never rushes you .Melissa her nurse is excellent also.

Source: Google

★ 5

I been going to Dr. K for almost 14yr and I will say this about Dr. She care about her Patience. She make should you understand every test or Medication you're taking And the long term effect of it.

Source: Google

★ 5

Source: Google

★ 5

The most Compassionate and kind doctor in Las Vegas. She’s extremely intelligent and listens to you, and takes whatever time is necessary to understand .
I’m very happy to say I have been satisfied patient of hers for over 10 years, and highly recommend her.

Source: Google

★ 5

She’s a fabulous doctor she takes time she listens to you..caring.. Just wonderful she’s my primary..before her I probably had three others in this town ridiculous! I’m with her probably about four years would highly recommend her her staff is also very kind!

Source: Google

★ 5

Doctor Anne is an awesome doctor they take care of things promptly on time I never have to worry if I need a referral or refills on a prescription Melissa is right on it she's got everything set up when needed to be set up I am very pleased with my choice thank you doctor Anne and Melissa for all you do Staff is awesome they always try to help when needed

Source: Google

★ 5

Source: Google

★ 5

DR. Anne is amazing. And her nurse Melissa is too. My family has been going to her for over 20 yrs....You can speak with her about anything...

Source: Google

★ 5

I have been a patient of Annee Kristensen for over 20 years. Dr. Kristensen and her PA, Mike Festenese are the most caring, compassionate doctors I have ever been to. I would highly recommend either or both of them to anyone. They have a great, friendly staff, including Mike's nurse, Jen. Jen is the greatest, and if you call he, she WILL call you back! Please call today and make an app. you will not be sorry.

Source: Google

★ 1

Dr Anne Kristensen's staff is the WORST. Its unfortunate because the doctor is good. I went in today and was told by the front desk that they didn't take my PPO insurance any more.

I had booked the appointment months earlier and was never told of any changes, yet the girl at the desk said "you have new insurance"? I have Aetna PPO and pay over $640 per month on excellent health insurance.

I called Aetna while in their office and was told that the doctor did take my insurance. The rude receptionist proceeded to tell me they didn't and then refused to talk to Aetna on the phone. I then asked to be seen by paying cash or go through out of network benefits. She got up and walked away. I then asked for a list of insurances they did accept from another employee who was much more compassionate, but
she said they didn't have a list.

This office in the past has shown little concern to your needs even when there isn't a problem. I'm now faced with finding a new doctor and waiting another 90 days to been seen for health issues.
I would stay clear of this doctor no matter what insurance you have. i would also suggest Dr. Kristensen invest in mature, helpful staff. Its a reflection on her care!!!

Source: Google

★ 5

Office staff is extremely polite and helpful. Dr. Kristensen is the best doctor I could ask for. She is extremely kind and caring. I wouldn't go anywhere else.

Source: Google

★ 5

Dr. Festineise the PA who works with Dr. Kristensen actually saved my life.
I went in Dec. 28, 2014 asking for a prescription for a cough I had for
3 mo. He wouldn't give it to me and insisted I have an X-Ray. I went
kicking but did it. He called me the next day and said I needed a CT
scan as it was probably lung cancer.
It was and I called my son and he just happens to rent a business space
from a doctor, and his wife is the best oncologist in Orange County, CA.
I went to her and by June 1 I was finished with 37 radiations and 6 rounds of
chemo. Nothing there now.
Thank you Dr. Mike. I will be seeing you soon.

Source: Google

★ 5

Wonderful doctor! Couldn't ask for better.

Source: Google

★ 1

Dr. Kristensen is a wonderful physician. However, her staff has no compassion for sick patients. I have been ill since January 7th, 2015 with a pulmonary problem and in the hospital twice for the same problem. Dr. Kristensen sent me to Pulmonary Associates (Dr. Lampert) who did nothing and answered no questions. He ordered a pulmonary function test and a repeat Cat Scan without contrast in 3 months. So I will not see him for 3 months. He had a Cat Scan with contrast from the hospital and xrays and labs, etc. I called Dr. Kristensen after my appointment with Dr. Lampert and Melissa told me I could only see another pulmonologist at Pulmonary Associates. I asked about a referral to see Dr. Willoughby, the overflow physician, for Healthcare Partners and Melissa said that was not possible.

Now, I have been ill for another month or so with the same issues, so I called Dr. Kristensen (my PCP) this morning and Melissa stated I had to wait until June 23rd, 2015 for an appointment to discuss and out of network pulmonary referral. When I explained how ill I was,Melisa stated she could squeeze me in on June 10th. Today is May 22, 2015. I could be dead by June 10th. I asked to speak to Dr. Kristensen and Melissa stated my PCP never talks to patients on the telephone. I told her this is untrue because Dr. Kristensen called me last time and fit me in the next morning at 8:30 am. She also called several times regarding my husband's care for his heart. Melissa hung up on me.

After I put in a complaint with Humana and my case worker, Erica, Melissa told Dr. Kristensen, per Erica, I was rude to her and began discharge papers. I never asked her to do this, and Melissa should not treat ill patients in this manner. I was not rude, I did not cuss, and I did not raise my voice to Melissa. I simply asked for a call back from my PCP, Dr. Kristensen.

Now I am short of breath and I had to take a valium to stop crying because I cannot get a call back from my PCP, Dr. Kristensen. I don't know if Dr. Kristensen even knows I requested a call back.

It is so sad, in this country, that we can only afford these HMOs on social security and we are unable to get the care we need. Melissa told me I have 2 nodules on my lungs, which I was told by a hospitalist were only spots, and now I am worried that I may have lung cancer. I do not think Melissa should have contradicted a hospitalist when talking to me on the telephone. Oh well, another HMO Humana patient will bite the dust - just a number, not a person in this physicians office and Dr. Lampert''s office.

cc: Humana
Healthcare Partners
Medicare Corporate

Source: Google