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Reviews
Raymond Nieto
★ 5
I have been a patient for more than 10+ years. Doctor Williams P Jack is dedicated and a well educated specialist. He has always treated me with respect and is very knowledgeable of my health issues. He controlled my diabetes tipe 2 and reduce it as pre diabetic, he is a very busy person sometimes you got to be patient for the higher volume of patients seeking for his attention and knowledge, i just want to say thank you dr Williams jacks. No regrets always grateful to have you as my primary physician.
Source: Google
Alisa Cotton
★ 1
Dr Jackson and his doctors, LPNs and nurse practitioners are great. However the front desk is rude unprofessional and a little racist. I did not get a hello, good afternoon, or how are you doing. Instead got women sitting at the front with their heads down. I didn't get any acknowledgement from noone. As I was sitting there and waiting to be called up to the counter, other people went in front of me that were Hispanic and were greeted with a smile and words, however I'm not Hispanic so all I got was have a seat. The young lady called around all the old insurances that were on file and call me to the front desk to tell me.When got called to the desk i had no insurance. Told i had a new job had she acknowledged me when i first came in I would have told her that. I also was told today that I had a $60 copay and in fact my insurance told me that I did not have a copay due to the fact of the level tier of the doctor and He is my PCP. I went to this doctor for the past 3 years and throughout the past 3 years the front desk has gotten worse my son went there to get his ears cleaned they forgot about us in the back room and then told us that they couldn't clean his ears and he had to come back to get them done I don't think I would refer anyone to this doctor due to the fact of the front desk service.
Source: Google
dardo polimeni
★ 5
Friendly people, clean neat and on time.
Source: Google
jazmin rivera
★ 1
Every woman in my family has gone to dr jacks and somehow the root cause of our medical issues were all the same. Knee hurts? Overwieght. Pcos? Overweight. Stomach hurts? Overweight. He blames it all on being overweight! Never did he do any blood work or anything. He has no sympathy, and absolutely no bedside manner.
Source: Google
S R
★ 5
Source: Google
Lion Heart
★ 5
Dr. William Jack is an outstanding family physician who demonstrates exceptional medical knowledge, professionalism, and genuine care for his patients. He takes the time to listen, explains medical concerns clearly, and provides thoughtful, effective treatment. His expertise and compassionate approach make him a highly trusted and respected doctor.
Source: Google
kris kulin
★ 5
Love this place staff is always friendly and helpful!
Source: Google
Tania Saucedo
★ 5
Super satisfecha con la Dr. Lorena es una persona maravillosa que escucha y siempre valora mi tiempo estoy súper contenta con ella y el personal excelente servicio al cliente citas disponibles rápidas..5⭐⭐⭐⭐⭐ recomendable
Source: Google
Danny Fleenor
★ 5
Very caring and he listens
Source: Google
Carlos Perez
★ 1
Pésima atención, las chicas de la recepción hablan como computadora , no se les entiende nada , estoy llamando desde ayer para la receta médica y no responden , mando mensaje y tampoco, me parece una falta de respeto
Source: Google
Efrain Adame
★ 5
I've been seeing doctor jacks for 18 years and I wouldn't change him for no other doctor he's taking great care of me and my family and I had a stroke a couple of years ago and he helped me so much with my therapy and everything I've needed the staff always let me know when I have blood work and let me know when the results are in and make an appointment to get them me my family are very thankful for his work and everything he's done for us 👍 I recommend him highly thank you DR Jacks for everything
Source: Google
Sara Amaya
★ 5
Yo tengo ami doctor jacks por lo más alto es mi doctor por 28 años y es un excelente doctor yo lo recomiendo al cien por ciento
Source: Google
Olga Ruelas
★ 5
Brindan un servicio normal como en todos los servicios médicos. Buena atención citas a tiempo están abiertas. El Dr. Yack es quien cuida de mi salud y es excelente y muchas gracias el elevador ya está funcionando creo que es nuevo. —-A veces algunas de las recepcionistas no muestran empatía por las personas mayores. Pero que no les importe eso lo primordial son los Doctores. Ellos son diferentes y muy acertados. Yo tengo aproximadamente 10 años atendiéndome allí y estoy muy contenta.
Pero también me atiende en ocasiones el Dr. Alvarado y la Dra. Cabrera son excelentes A mi me han atendió cuando no tengo hago cita
Source: Google
Joyce Zimbardi
★ 5
The doctor explained everything in great detail, very patient.
Source: Google
Deborah Allen
★ 5
Dr Jacks has been my PCP since moving to LasVegas in 2021. He is the best communicator and we work as a team because he takes the time to really understand my symptoms and concerns. He is the best.
Source: Google
Robert Buchanan
★ 5
Dr Jacks is a fantastic physician. I've been seeing him for 2 1/2 years. He discusses and listens to my concens and highly recommend him to anyone that is looking for a new Dr.
Source: Google
Paul Gist
★ 5
Came to N LV 6 + years ago with many health issues and no doctors. Found Dr Jacks. Saw him as a primary care and from there, was referred to the specialists I needed. I think he is a great MD in every way. He has a great exam room manner, takes time to listen to the issues and makes a good diagnosis. Would recommend him to anyone!!!
PC Gist
Source: Google
Christopher Pollock
★ 2
Doctors are nice. I wish the staff was a little more engaged, compassionate, and made more of an effort to receive my circumstances. I did my best to stress how much I needed with my illness, and that I needed all my lab work done today. They really dragged their feet, and I missed my chance to do the rest of my labwork until next week. I have to cancel all my travel and work plans now. More lost work hours I didn't need to lose. Extremely inconvenient. I was in pretty clear physical and mental distress the whole visit, and they really didn't care. I don't think that's right. I just wish they didn't assume my availability. I find it disrespectful.
Source: Google
Paradise Johnson
★ 1
If I could leave 0 stars I would. This Doctor office is horrible and very unprofessional. The medical assistants don’t have any patients or decency over the phone to make sure you’re getting things done correctly and efficiently. My mother will not be going to this unprofessional office. This office is very inaccurate and uncaring when it’s a serious matter.
Source: Google
dee m
★ 2
My spouse is treated by Dr. Jacks. the biggest issue is the staff especially the front. They are very rude, not welcoming at all. Each time I call all I hear is the recording leave a message and they don't even respond in a timely manner. I've waited up to a couple of days for them to call me back, but let there be a copay an the quick to collect that. The last visit my spouse waited in the exam room for over an hour no one even came to check in with him. They completely forgot they put him in the room (because the MA was coming in with another patient ) She was surprised that he was still there. There has to be better communication than this.
Source: Google
Teresa Stone
★ 1
Terrible doctor, what more can I say? I normally never speak ill about healthcare workers but William Jacks is someone I use as an example of everything I DO NOT want in a physician and I will voice that. I saw this physician years ago and I will never forget how I was treated. He refused to acknowledge any of the issues I was having and completely ignored everything. I told him I have pcos per another doctor and he pretty much said no I didn’t, without even confirming anything or asking any questions. I have a birth defect and pushed for a referral but was referred to a doctor that had NO experience with this condition. Every other concerned about my health was just brushed off by dr jacks, but then confirmed by my second physician where I received care and a treatment plan. I’m not sure if this man thought I was making this up but this is not how you treat your patients. I hope for the sake of his patients he’s changed and taken a compassion/empathy course as well as returning back to medical school to better understand peoples conditions. I had a terrible experience and I do not recommend this place at all if you’d like to actually make progress in your health journey.
Source: Google
Sandra Rodriguez
★ 1
Pesimooo no vallan el servicio super tardado las recepcionistas groseras mi cita era a las 12 y me dijeron que volviera 2 horas despues para que alguien me pudiera hacer unos estudios... terrible ahorren dinero y tiempo yendo a otra clínica
Source: Google
Earl case
★ 5
THEY ARE BETTER THAN UMC URGENT CARE AND SOUTH WEST MEDICARE CENTR AT LEAST HERE DIDN'T GET A RUNAROUND OR EXCUSES WAS SEEN AND TAKEN CARE OF IF I NEED MEDICAL TREATMENT OR ANY OTHER ISSUES I WILL GO BACK A LITTLE FURTHER FROM HOME BUT WORTH IT
Source: Google
Saint B
★ 3
Allways take hours to get u in and even with appointments they let people in before u...
Plus they say sometimes that u had cancel the appointment and if u walk in they won't see u terrible service infront office Dr. good but that staff there got to stop making mistakes or lying and when try to make and appointment oh phone they rude ladies working the front desk.. like the doctors are good but they got to work on customers service. Think they don’t realize who actually pays them
Source: Google
Sherrie Diaz
★ 5
Dr. Jacks is wonderful. He explains my husband's issues very thoroughly. His "bedside manner" is great. He speaks to my husband on a personal level before he gets down to the business of medical. It is so important to me to feel comfortable with my husband's doctor. I know he has a lot of patients but still addresses all of our concerns,etc, until he knows we are understanding the subject at hand. I adore him.
Source: Google
Alicia Serrano
★ 5
Los Doctores y el personal super excelentes , pero que ya sirva el elvador
Source: Google
Rafaella Gomes
★ 1
They NEVER answer the phone!! I’ve called hundred times already!!
Source: Google
Alex Brizuela
★ 1
This place is horrible. Thier bedside manners are non exsistant. Seems to be a common occurrence in this place. If I could give negative stars I would. Do yourself a favor and find another primary doctor, because the staff itself will make you walk out.
Source: Google
Karidad musica musica
★ 1
Super mala at3ncion por parte de las señoritas que atienden, no hay responsabilidad a la hora de hace una cita, les da los mismo si les dices 1ue vas a hacer una mala reseña no les importa, haces cita y no la anotan, te maltratan por teléfono realmente no llegas a calificar al doctor porque por lo menos yo, no h3 podido conocer al doctor por culpa de los malos rratos que dan las señoritas de la entrada, muy mal, deberían cambiarlas a todas, muy mala atencion
Source: Google
Ed
★ 5
Nice people
Source: Google
Denise.aguirre Aguirre
★ 5
Source: Google
Cindy Both
★ 1
I’ve been waiting for a biopsy report for over 1 week. My results have been sitting at the office all this time and not one person has let me know my results. I finally called Desert Radiology for my results. Don't wait for your Physician, you could be dead by the time they let you know.
I've had numerous complaints about this office. It's terrible and those stairs are huge safety concern. Get it together people!
I’ve been waiting for my appointment to see CA Dr. for one month. They call me today and say Dr. Gould doesn’t do anything above the waist and cancelled my appointment.
I’ve had BR CA for a year and am still getting the run around for treatment. Very sad.
I’ve been a RN for over 50 years and this is how I get treated..
Source: Google
mixedbnailz
★ 4
Getting paperwork takes for ever. Just picking up not an appointment
Source: Google
Kimberly Jennings
★ 5
Source: Google
Viviana Valles
★ 4
My parents have came to Dr. jacks for many years, I love the providers. But the staff is awful no smiles from the front desk, I work in the health field so I expect to be tread the way I would like the patients to come back.But we are not all the same, every single time I go there’s always a problem with the front staff the MAs in the back are always friendly. But lord the receptionists that are front face of the clinic really need more customer service. The manager Yadira is as well not help full remember they are the patients and need to be more respect. Please be mindful that I’ve been coming here for years but the staff has always been horrible. It sucks to have really good doctors but bad staff.
Source: Google
Dalfrado De-Duddy
★ 5
Great doctor who listens to everything you tell him about your illness. Dr. Jacks, gets to the root of your problems. He is straight up and doesn't (didn't) sugar coat anything.. my family (4) of us, see him often..
Source: Google
Samuel Acosta
★ 1
Los doctores son buenos pero el edificio está en muy malas condiciones y el elevador ya tiene más de el mes descompuesto y vuelvo ala cita y ya son como 6 meses y no an reparado el elevador
Source: Google
Colleen Hippert
★ 5
Dr William Jacks is one of the best doctor's my husband and myself have ever had. He saved my husband's life, by recognizing the problem with his heart Immediately. I thank God every day for him!
Source: Google
Rocio aldecua3
★ 1
Súper mal servicio , me hicieron venir en ayunas para prueba de sangre y que se equivocaron y súper groseras e ignorando que no era su problema y agarrando Sturbucks en tiempos de de trabajo e ignorando su equivocación
Source: Google
Peter Kirk
★ 5
Awesome
Source: Google
Barbara Thomas
★ 5
I have been going to Dr Jacks for two years. He is a very caring doctor and his staff are very helpful. I would recommend Dr Jacks to anyone.
Source: Google
Jose Ramon Sanchez
★ 5
Agradable
Source: Google
Jose Bonilla
★ 5
Source: Google
Michael Lipscomb
★ 5
This Dr. Is EVERYTHING! His care for the patient and their well-being is evident. With Dr.Jacks in your corner, you feel that you can meet ANY health goal!
Source: Google
Mirian
★ 1
muy malo servicio solo in 1 minuto entra el doctor y no te pregunto nada y ya acabo tu cita 😓
Source: Google
Shaun Williams
★ 5
Great doctors office. My Mom has gone here for years and hasn't had any problems. My brother and I also went here a while ago when we were kids. They seem genuinely caring here. They go into a lot of detail of everything that is going on with your health. Keep up the great work.
Source: Google
Yirisma
★ 5
Tengo aproximadamente 13 años con Dr Jacks siempre ha sido muy buena experiencia🙂 y responde todas mis dudas y preocupaciones, me refiere inmediatamente con especialistas si se requiere y no tengo ninguna queja de el como médico y como persona es muy amable, bromista y hace muy amena la consulta, en algún momento hace algunos años si puse una queja de una chica de las de enfrente pero después todo cambió para bien yo si se los recomiendo basándome en mi experiencia 🙂👍
Source: Google
Bruce M.
★ 5
He's been my personal general practitioner for some time now. Very approachable and listening to me, the patient. Very thoughtful and kind. Knows his stuff. Nice office staff. One stops general practitioner with blood lab on-site. Love this man and doctor.
Source: Google
eber pineda
★ 1
Honestly my mom has been coming to this doctor for many years he is very incompetent. When she goes alone he doesn’t do anything to her doesn’t care about her blood pressure it’s always high . I finally convinced her to get away from him . Finally she is leaving to another doctor. Dr jacks never helped her .
Source: Google
Ruby Ramsey
★ 5
It was really quick I only have to wait 1 hour to see the doctor
Source: Google
Keschia Torres
★ 5
Dr. Noemi Cabrera the best doctor in Las Vegas, Nevada she cares about her patients.
Thank you
Source: Google
Mercedes Magallanes
★ 5
Source: Google
Susan Wade
★ 5
All of the Staff, & the Doctors are Very Careing at Premium Medical, and their approach to Service is Professional in all respects.👍🏻😍👍🏻
Source: Google
Carla Reck
★ 5
Amazing Doctor and amazing staff. He helped me control my diabetes and lower my cholesterol. He listens to every concern, very kind and polite and he always follow up.
Source: Google
Diossela Arnold-Vallejo
★ 5
Dr William es Un amor !! Me encanto
Source: Google
Carol Lawson
★ 5
Very professional /good doctor. Patient ,all inmenities of a great doctor +.Left but I am back for good😎😉
Source: Google
Nicholas Pantazoplos
★ 5
Dr Jacks takes his time with you explains everything very well & adds more depth & insight to your condition. My wife and I really like Dr Jacks he is professional and has a warm personality. If you are looking for a excellent family you'll like this doctor.
Source: Google
Robert Peterson
★ 5
I've always had a great experience with this office. The nurses and assistants are very knowledgeable and helpful and Dr. Jacks is great. Wait times are reasonable too.
Source: Google
GIOVANNI Pellegrino
★ 5
TREATED LIKE FAMILY AND VERY EFFICIENT YOUNG PEOPLE TAKING CARE OF YOU. PLUS HE DOES MOST TEST IN HOUSE VERY CONVENIENT. TKU
Source: Google
Minyon Harris
★ 1
Front desk ladies are horrible & will wrongfully schedule your appointment. Then act oblivious to why you are there. No social distancing in the waiting room space. The Doctor assistants are always changing and they seem to be somewhat uneducated, & will prescribe you anything. The doctor seem to always make me feel like he’s in a rushed when he enters his patients rooms. After waiting for so long to get called to the back. I’ve been going here for years now , and I’m just very disappointed with the service to not cater to ALL patients the same .
Source: Google
Sensëi Burris
★ 2
I don’t see the point of having an appointment at a certain time if you’re going to sit in the waiting area for 20/30 minutes.. i really don’t. Why even set appointments, just make it first come first serve. It’s so stupid.
Source: Google
sevanah
★ 5
Dr William Jacks, WOW! The most remarkable, caring, dedicated, compassionate, Individual I know, from my own personal experience I'm here telling my story because he has saved my life in many occasions by his quick and fast intervention, twice with his early detection of my cancer, my ruptured appendix, and recently with my early covid diagnosis & making sure I made it to the hospital to receive early treatments. Yes I'm very grateful and owe him my life. Thank you Dr Jacks God bless you.
Source: Google
Maria Valenzuela
★ 5
El doctor es muy bueno William jakson.
Source: Google
Cointa Jimenez
★ 1
The front desk ladies are always so rude and never willing to help their patients. I also work in healthcare and same hours so I scheduled a FaceTime call so I wouldn’t lose a day of work. My appointment was scheduled for 10 am and they called me at 9:30 while I was in the middle of a procedure. I called back 2 mins after and was on hold for 30 mins. The office then calls me back after my scheduled app time if I still wanted to talk dr. I had patients to see and had no time for these waits. Super inconvenient and unprofessional.
Source: Google
LaToya Gadlin
★ 5
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Griselda Solorzano
★ 1
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Nikole Ramirez
★ 1
This place is a joke. They take a long time to give your test results. It’s ridiculous.
Source: Google
J C
★ 2
Moved from out of state months ago and had to get a new doctor. Assumptions were made about my history, and I called for a follow up to change the appt and the lady I spoke with said they'll call me back without taking my name or anything and then hung up on me and haven't heard back...I had an amazing doctor and staff for five years, so the office is making a bad impression. Hopefully it's just because of stress during this time, I'm going to give them the benefit of the doubt for now but so far it hasn't been looking too good on their end.
Source: Google
Amanda Balinski
★ 1
Office staff is great. The PA or doc that I saw was terrible. Maybe they are good for continuing care but for starting out as a patient they are terrible. I would never recommend this office.
Source: Google
Kelly G
★ 1
This office is very poorly run. From the way they answer their phone - they simply say hello rather than indicate they are a doctors office - to the complete lack of communication. Recently released from the hospital, I've had missed virtual appointments where they don't call me back. I've been told to come into the office when in fact the appointment was virtual. I've had four contacts now with this office and non have been positive. I was recently told I as required to another copay for a followup appointment the discuss lab results, yet my initial contact that I payed a copay was simply to get them to request a lab test. I declined to pay and asked for my results to be sent to me instead. They sent me a link to my results that do not include my results. Writing this while i wait yet again on hold to try to talk to someone who can enter my results into the link I was sent.
Dr Jacks - get your act together. This office is terrible and if you are a good doctor I would never know, as I've never once been able to see you or talk to you. Ill be finding a new doctor.
Source: Google
Deisy Garcia de Camacho
★ 5
His a Doctor that listening to the patient
Es un medico muy bueno, escucha a sus pacientes y los alluda mucho es un medico de bocacion
Source: Google
Cristina Bellini
★ 5
The best doctor me and my mother have.
Source: Google
Wendall Hall
★ 1
2/26/20 . So arrived at doctor office at 9:37 Am for a 10:00 appointment. Liz says sign in on sheet were waiting were waiting and everyone came after us are being called, so I approach the counter explaining what happened I was told I signed wrong papers I said well liz told me too. I keep hearing we are next we are next, still no call, it's rude disrespectful and very unprofessional. As of now we are still waiting it's currently 10:50 for a 10 o'clock appointment arriving at 9:37. So sad I will be complaining liz need to be trained better.
Source: Google
Chiquita Simmons
★ 5
Source: Google
Aisha Mayo
★ 5
Are a really get place staff and doctor
Source: Google
jameswilliams5416
★ 5
I want to make it clear......I am a 65 year old man.........having Dr Jacks as my primary doctor is the best move I have ever did for my health.......He shows he cares....and does not throw caution to wind.....he and his staff is very professional....to the point that I brought my fiance there and she was so impressed at the fact we did not have to sit long .....I was seen in a reasonable time close to my appointment and was met with smiles and great attitude....she is changing her primary to Dr. Jacks...
Dr Jacks explains to me why certain things should be done and my health is great because of me following his advise...Thank You Dr Jacks
Source: Google
Viviana Wolford
★ 1
Was sent hear by culinary Dr tomorrow and it was very bad the Doc didn't even get a chance to see me cause the assistant took it upon her self that they couldn't help me with my foot problem. Then gave me some chiropractic business card to go to by the name of John-Paul Curletto who's is not a foot doctor? Scam. It would have been decent for the Dr.Jacks to at least see me and find out my situation personally. Unbelievable and ethically Unprofessional.
Source: Google
Tony Amodeo
★ 5
I lived in LV 11 years and the whole time l lived there Dr. Jacks was my Primary Doctor. I wish I could afford to fly him to my new city and have him stay. He is caring, nice, and a very accomplished doctor. His staff is the same. I not only felt I lost a great doctor when I moved but also a friend.
Source: Google
Mrs B
★ 1
The location is very outdated ran down and disgusting. Going into the doctors office itself there was no AC walls were disgusting facility was not clean the girls behind the counter are very rude and were literally bad mouthing me to each other in Spanish thinking I would not understand what they were saying. I grew up with Spanish being my second language.. said that they couldn’t do walk-in appointments when I clearly had an appointment and was confirmed by their office after I had proof of my confirmation call that’s when all of a sudden they found my information at that point I was extremely turned off by everything and literally left please do not go to this location if you honor yourself. This office needs to be shut down at the most or deep cleaned by professionals and re staffed.
Source: Google
Theresa Jones
★ 5
Dr. Jacks is the BEST doctor I have ever seen. My husband and I have been going to him over a decade. I would not go to another doctor. He is always in a great mood and always cares about your concerns. He listens to you and gives his professional opinion. He does not treat you like a number, which means he takes the time with you in the room. I would rather have a doctor who cares about what is going on then watching his watch to make sure his appointment our on time. Like I said in my earlier statement of seeing him over a decade, he is the most gentle man you will ever meet. He would never ever scream at a patient - It's not in his DNA. GREAT DOCTOR!!! WOULD NOT GO ANYWHERE ELSE!! So, Dr. Jacks do not go anywhere :)
Source: Google
Darlene Ulibarri
★ 2
His staff doesn't listen, he DEFINITELY DOES NOT LISTEN! I came with ESTABLISHED medical record and my P.O.A. because meeting new Dr. Is stressful & have arthritis in my back so my blood pressure was high. He stated, "He would NOT put me on blood pressure meds YET(I HAVE NO HIGH BLOOD PRESSURE PROBS)" my Power of Attorney smiled, he became upset with her and LOUDLY DEMANDED to know WHY she smiled!!" She replied, "I KNOW HIS med history, have been his friend for 15yrs, he has NO HIGH BLOOD PRESSURE PROBLEMS!'" THEY COPIED MY I.D. & INS CARD, STILL COULDN'T SPELL MY NAME RIGHT!!
Source: Google
Mauricio Guerrero
★ 3
El Doctor muy profesional!!! Pero el servicio del personal de la ventanilla realmente pésimo, se sienten como que nos hacen un favor!! Y el trato al cliente deja mucho que decir. He perdido días!!! Y me siento obligado a tener que regresar únicamente por el Dr. 😏
Source: Google
Samarpana Veggies
★ 5
I.ve seen the PA multiple times and she has helped me immensely each time. She is excellent. I like this place. The staff is wonderful and I will be coming back!
Source: Google
Bradley Berger
★ 5
I always see the PA, she's thorough and takes her time to make sure I understand what she's saying. She has helped me to improve my health. I like her work with me!
Source: Google
Carla Jacks
★ 5
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Maria Cristina Aquino Williams
★ 5
Very good Doctor. Good professional. The care his patients.
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Patrisia Saldivar
★ 1
My mother had an appointment today she saw the PA she was horrible! Never scheduling with her again very bad experience! Will be returning to see Dr Jacks 5 stars for him!
Source: Google
Sharon Smith
★ 5
I like it pretty good
Source: Google
Dey GARC
★ 5
Dr.Jack es un super medico sienpre escucha a sus pacientes 😄😄😄😄
Source: Google
Richie Rich
★ 4
I have been very happy over all with Dr Jacks office. The wait times are not terrible and the service is good.
Source: Google
Miguel Leon
★ 5
Doctor Jacks is the best, I feel lots of confidence, he really cares about his patients, great staff people, I will recommend Doctor Jack's 100%, the best doctor in town
Source: Google
robert rosenthal
★ 5
Dr. Jacks is Yale-educated, exceptionally skilled, diligent, and caring. His staff are also extremely helpful and responsive. It is very telling that the negative reviews appear to be coming from people who were obviously only looking for opioids or did not like to wait (even though they were walk-ins).
Source: Google
Stella Gozzarelli
★ 5
Doctor Jacks is an amazing doctor. We've been his patient for more than 10 years. He is very careful when diagnosing and prescribing medication. My husband and my kids are his patients too and we won't leave him. Doctor Jacks is a humanitarian and he has a lot of consideration with his patient.
The girls are amazing and friendly.
Many thanks to the family of PREMIUM FAMILY CARE.
Source: Google
Tony Lamb
★ 1
Zero customer service. Wife has been in pain when this is her primary doctor. Refuses to help. Refuses to try and contact the specialist she sees to get info. Refuses to even contact a pharmacy to fill a prescription. Will not take care of you. Run away from this place. Absolutely terrible.
Source: Google
Babette Motley
★ 5
Amazing doctor and staff!!!
Source: Google
Julio Cesar Ramirez
★ 4
The doctor is excellent in these days where no doctor puts you atension the doctor William continues to have that attention for the patient personally I recommend it as it treats very well to his patients and puts attention on your case ... as in all places you have to have patience to be attended to.
EL doctor es exelente en estos dias donde ningun doctor te pone atension el doctor William sigue teniendo esa atension para el paciente personalmente lo recomiendo pues trata muy bien a sus pacientes y pone atension en tu caso ... como en todos los lugares tienes que tener paciencia para que te atiendan.
Source: Google
Stacy C
★ 1
Worst experience ever! The ac was broken in the room and I waited 3 hours for the PA to come in and when she finally walked in she do not introduce herself. After spending 5 minutes with me she tells me she is going to refer me with a specialist because she does not want treat my condition and I also told her that specialist is not covered under my insurance but she still send the referral, after telling me she cannot treat me for my condition she tells me she wants me to return in 2 weeks with lab results. What a joke! What a waste of time!
Come to find out the specialist she send me to is not covered by my insurance, just like I told her.
Source: Google
Ivan Arau
★ 1
very sarcastic treats you like you are nobody.
Source: Google
Gabriel Deniz
★ 5
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Gilberto Monroy
★ 2
I been here 3 hrs and haven't been callled they told me to wait 2 hrs and I did, and asked them how long more is going to take they told me we have to take appointments first they should of told me that from the get go that way I wouldn't waited and that way I would rather gone to quick care .....:( :( disappointed . I guess I have to keep waiting god knows how long more is going to take ;(
Source: Google
Chris Hernandez
★ 5
Something incredible happened. This Doctor called my phone to make things right!
Highly recommended. I thought all doctors were the same he proves it otherwise. If you want to get better he's the Dr. To see. Thanks for caring Dr. Jacks.
Chris
Source: Google
Selena Gonzales
★ 5
Dr Jacks is the best doctor I could ever ask for he help me and my family out and make sure we are being taken care of and make sure we are doing good health wides
Source: Google
Rosie andCurt Harsch
★ 5
Dr Jacks is the best doctor we have ever had. For over 10 years it's been our privilege to have Dr Jacks care for us. He is so smart, kind and generous with his time. And he has a great staff too. Yes, you may have to wait an hour or so, but once you are in with him, he is completely focused on your needs and will not rush you. To make it easier for both of us, I make a list of questions so I don't forget anything. So, grab a magazine and/or charge up your phone, it's worth the wait and just enjoy a little quite time to yourself. As far as walk-in's getting head of you, many times there is technician doing an EKG or other tests in the back offices. No one is treated unfairly.
Source: Google
Walter Valdez
★ 1
I did not like the staff and the way i was treated. I had a 11am appointment was at least 40 mins early. Walk ins came in and they were seen first. Im not mexican enough to be seen. So i left before being seen. I wasnt going to wait till 2pm. Im fileing a descrimination lawsuit. Have a nice day.
This is his wife, I made my husbands appointment a month in advance. My husband has more things wrong with him then a stupid headache. One of the walk in was a 23yr old saying he had a headache, he just didn't want to work unlike my husband who does but can't work. Sorry excuse for staff.
Source: Google
Nancy Paul
★ 5
Very nice Dr. Very helpful. Great location.
Source: Google
Araceli H.
★ 4
muy buena atencion con mi Dr.Sinha.
Source: Google
Jose Vazquez
★ 4
El doctor es muy amable y muy bueno en sutrabajo
Source: Google